KEMBAR78
Google Workspace Updates: Self-service password recovery for Google Apps users
This official feed from the Google Workspace team provides essential information about new features and improvements for Google Workspace customers.
rss_feed
arrow_back Back

April 2, 2015

Self-service password recovery for Google Apps users

Password recovery can be a frustrating and time-consuming activity for both Google Apps admins and the people in their domains who have been locked out of their accounts. With today’s launch, we’re giving admins the option to reduce their workload, and save time for those who have been locked out of their accounts, by enabling the ability for non-admins to reset their own passwords.

This new feature is defaulted off at launch and can be enabled from the Admin console at: Security > Basic settings > Password Management. In the Password recovery section, click on "Enable/disable non-admin user password recovery."

password_recovery.png

Non-admins must have set up a recovery phone in order to reset their own password. Admins should check the Help Center for considerations regarding 2-Step Verification, off-boarding, and hijacked accounts before enabling this feature.

Note: this feature is not available for customers using Single Sign-on (SSO).

Release track:
Rapid release and Scheduled release (gradual rollout)

For more information:
Help Center - Admins
Help Center - Users
Google for Work blog post


Note: all launches are applicable to all Google Apps editions unless otherwise noted

Launch release calendar
Get these product update alerts by email
Subscribe to the RSS feed of these updates

Useful Links

Join the official community for Google Workspace administrators

In the Google Cloud Community, discuss the latest features with Googlers and other Google Workspace admins like you. Learn tips and tricks that will make your work and life easier. Be the first to know what's happening with Google Workspace.

Learn about more Google Workspace launches

On the “What’s new in Google Workspace?” Help Center page, learn about new products and features launching in Google Workspace, including smaller changes that haven’t been announced on the Google Workspace Updates blog.

Learn about our customers

Discover how a diverse range of organizations, from small businesses and nimble startups to globally recognized Fortune 500 corporations, leverage the collaborative power of Google Workspace. Explore examples of how teams of are streamlining workflows and driving productivity by utilizing Google-Workspace.