Lyft Driver 4+

As a recent Lyft driver, your driver app could use some updates on the dashboard: Today I had 7 trips and 6 of those trips every were the wrong navigation directions. I would turn when the Navigation advised & then the app would update & re-route to a different direction in the middle of driving to the destination. Yes, I did looked in the App Store to make sure the app was updated. However, this is unacceptable having this many wrong directions on this many trips. One trip the navigation wanted me to turn over the top of a median and the rider witnessed the app showing me the GPS. Direction.

Your dashboard could use some helpful updates for drivers. Examples:
An icon that references a coffee cup or man/woman restroom so that you don’t have to “Go Offline” but to pause for a short time. This allows the app to momentarily pause for a possible snack or restroom break.
Additionally, on your dashboard, you could include a traffic cone icon and when selected it would come up with other icon choices, such as accident, traffic, wrong direction, road closed, speed enforcement, would definitely help out the drivers. Also, when connecting with CarPlay, it would be beneficial on the GPS if it would include stop signs and traffic lights because some of the roads are hidden and you can’t see them so therefore you bypass them and have to go around the block. Please consider these updates/changes! Thank!

So usually you know your worth, you know what your going to put in, to get back out etc. those that get my vibe- this is you. Not right now with Lyft. Idk why they have to make more than us per call I’m tired of 4-6 daily rides! $4 knowing these people don’t have a car and don’t tip!? It’s so unfair to us to get try; I only do this bc I’m disabled- I’m not worth $4 on a $20 min ride. That’s harsh my time my gas my day my car my wear and tear, your program running itself thru us, and please just .. why not have the Best Rep in the game? Instead of the cheapest? Pay us bettter. It isn’t a video game! I’m here here to play and roll dice! I like “my job” I despise greed and knowing your hitting us too hard. Now insurance too?! But don’t worry only our riders prices will go up 🤮🙄-used up number/car. ten rides at $4 is $40 they know they don’t won’t tip just don’t let anyone convince you that you’re worth it based on your tip because people who take ride chairs do not have a car. Hopefully they are saving for one right or who knows either way they are not tipping you on a daily basis (they do it’s very rare and sometimes a smile or standing out helps yall) I always give my best. Then take my time to let them ^^ At the top know they’re just “wrong.”

I’ve been a driver for years now. I do feel this app makes the most out of any of the ride share apps I’ve used. However, they take so much money from customers and drivers it’s ridiculous!!! Half of the fee the customer pays goes to Lyft, then on top of Lyft taking half the customers money, they are still taking a quarter of the drivers earnings on top of that!! I made over 600 dollars the other week, and only got to see about 400 of it!! That 200 could have gotten my insurance, or paid for my car to be detailed, or used to save to fix my vehicle. I make 25-35/hr from the app’s calculating, I should not be struggling at all!! However due to the large amounts the app takes for “fees” I am more or less making nearer to 20 an hour, while putting hundreds of miles on my car a day. I have back issues, so getting a normal labor focused job is not going to work for me. Driving is one of the only options I have to be able to pay my bills… it’s insane how much this app takes from customers and drivers. On top of that the prices are always changing for my customers, literally by the minute. I’ve had many people tell me that Lyft tried to charge them 60 dollars for a ten minute ride when they had just paid like 20-25 the day before. Then the driver doesn’t see any of that difference, it all goes to Lyft!! I’m grateful for the app, but also feel like if Lyft took less from each driver and customer they would still be alright!!