Payment status updates

PaymentIntents update in response to actions taken by the customer or payment method. Your integration can inspect the PaymentIntent to determine the status of the payment process, so that you can take business actions or respond to states that require further intervention.

You can also use the Stripe Dashboard to configure your account to email you about payment status, such as successful payments. Change your email notifications in your user settings.

Check PaymentIntent status on the client

When completing a payment on the client with the confirmCardPayment function, you can inspect the returned PaymentIntent to determine its current status:

(async () => {
  const {paymentIntent, error} = await stripe.confirmCardPayment(clientSecret);
  if (error) {
    // Handle error here
  } else if (paymentIntent && paymentIntent.status === 'succeeded') {
    // Handle successful payment here
  }
})();

The following are the possible outcomes of using the confirmCardPayment function:

The promise returned by confirmCardPayment resolves when the payment process has either completed or failed with an error. When it completes successfully and returns a PaymentIntent, the status is always succeeded (or requires_capture if capturing later). When the payment requires an additional step such as authentication, the promise doesn’t resolve until that step is either complete or has timed out.

Check PaymentIntent status on the client without using confirmCardPayment

To check the status of a PaymentIntent without using the confirmCardPayment function, retrieve it independently by using the retrievePaymentIntent function and passing in the client secret.

(async () => {
  const {paymentIntent} = await stripe.retrievePaymentIntent(clientSecret);
  if (paymentIntent && paymentIntent.status === 'succeeded') {
    // Handle successful payment here
  } else {
    // Handle unsuccessful, processing, or canceled payments and API errors here
  }
})();

The following are some possible statuses of the PaymentIntent following a confirmation:

Read more about the PaymentIntent statuses.

Monitor a PaymentIntent with webhooks

Stripe can send webhook events to your server to notify you when the status of a PaymentIntent changes, which you can use for purposes such as determining when to fulfill goods and services.

Don’t attempt to handle order fulfillment on the client side because customers can leave the page after payment is complete but before the fulfillment process initiates. Instead, use webhooks to monitor the payment_intent.succeeded event and handle its completion asynchronously instead of attempting to initiate fulfillment on the client side.

To handle a webhook event, create a route on your server and configure a corresponding webhook endpoint in the Dashboard. Stripe sends the payment_intent.succeeded event when a payment succeeds, and the payment_intent.payment_failed event when a payment fails.

The webhook payload includes the PaymentIntent object. The following example shows how to handle both events:

require 'sinatra'
require 'stripe'

post '/webhook' do
    payload = request.body.read
    sig_header = request.env['HTTP_STRIPE_SIGNATURE']
    event = nil

    begin
        event = Stripe::Webhook.construct_event(
            payload, sig_header, endpoint_secret
        )
    rescue JSON::ParserError => e
        # Invalid payload
        status 400
        return
    rescue Stripe::SignatureVerificationError => e
        # Invalid signature
        status 400
        return
    end

    case event['type']
    when 'payment_intent.succeeded'
        intent = event['data']['object']
        puts "Succeeded:", intent['id']
        # Fulfill the customer's purchase
    when 'payment_intent.payment_failed'
        intent = event['data']['object']
        error_message = intent['last_payment_error'] && intent['last_payment_error']['message']
        puts "Failed:", intent['id'], error_message
        # Notify the customer that payment failed
    end

    status 200
end

When payment is unsuccessful, you can find more details by inspecting the PaymentIntent’s last_payment_error property. You can notify the customer that their payment didn’t complete and encourage them to try again with a different payment method. Reuse the same PaymentIntent to continue tracking the customer’s purchase.

Handling specific webhook events

The following list describes how to handle webhook events:

To test webhooks locally, you can use Stripe CLI. After you install it, you can forward events to your server:

stripe listen --forward-to localhost:4242/webhook
Ready! Your webhook signing secret is '{{WEBHOOK_SIGNING_SECRET}}' (^C to quit)

Learn more about setting up webhooks.

Identifying charges on a PaymentIntent

When you attempt to collect payment from a customer, the PaymentIntent creates a Charge. To get the ID of the most recent charge, inspect the PaymentIntent’s latest_charge property:

# Set your secret key. Remember to switch to your live secret key in production.
# See your keys here: https://dashboard.stripe.com/apikeys
Stripe.api_key = 
'sk_test_BQokikJOvBiI2HlWgH4olfQ2'

intent = Stripe::PaymentIntent.retrieve('{{PAYMENT_INTENT_ID}}')
latest_charge = intent.latest_charge

To view all of the charges associated with a PaymentIntent, including any unsuccessful charges, list all charges and specify the payment_intent​ parameter.

curl -G https://api.stripe.com/v1/charges \
  -u "
sk_test_BQokikJOvBiI2HlWgH4olfQ2
:" \
  -d payment_intent=
"{{PAYMENT_INTENT_ID}}"

Handling next actions

Some payment methods require additional steps, such as authentication, to complete the payment process. Stripe.js handles these automatically when confirming the PaymentIntent, but if you have an advanced integration, you might want to handle these manually.

The PaymentIntent’s next_action property exposes the next step that your integration must handle to complete the payment. The type of possible next actions can differ between various payment methods. You can find a full list of possible next actions in the API documentation.

You can refer to the payment methods documentation for more details about how to handle their required next actions.