Creating Engaging Training Materials

If you’re new to the complexities of color accessibility standards — like I was at the start of this project — here’s a distilled cheat sheet that can help you make the most of our new tool in Figma. We know this can be a bit daunting at first, so we put a lot of care into this feature, trying to make it as simple as possible for you. Whether you’re brand new to this concept, or a seasoned a11y pro, you can start leveraging this right away. Here are the basics: → Strong color contrast makes your designs more inclusive by improving readability for users with visual impairments. → A contrast ratio is simply the foreground compared to the background, the higher the number, the higher the contrast, the more inclusive it is. This ratio is automatically calculated in real-time and displayed in the top left corner of the color picker. → We built everything using the WCAG 2.2 standard, which is widely accepted and most commonly used. That standard has categories and levels defined, which are available to you in the settings menu. → Figma will automatically detect the appropriate category of the layer you have selected, but you can override this if you need to from the settings menu. → Level AA is good for most projects, and is the Figma default. → Level AAA is considered above and beyond, and is good for projects that have enhanced needs. → Large text is considered at least 24px or Bold 19px. → Normal text is considered below 24px or Bold 19px. → Graphics are considered icons, controls, and other elements that have meaning. (BTW Level AAA does not exist for this category, so if you see your level changing on you, this is probably why.) → You’ll see AA or AAA in the top right corner, alongside a pass/fail icon. This is your stable place to find the status at any point. → You’ll see a pass/fail boundary line on the color spectrum, use this as a visual aid to choose a color that meets your goals. → You’ll also see a dotted pattern on the color spectrum, this is the fail zone. If your color is in this area, you can click on the fail indicator in the top right corner to auto-correct it to the nearest passing color. → If you need to know the background color that was auto-detected, click the contrast ratio in the top left corner to open a flyout with more color info. We blend together any transparent background elements as well, so this value may be technically undefined in your file, but we’ve done it this way to be as accurate as possible to what you see on the canvas. → In more complex layer structures (such as overlapping elements), or complex color scenarios (such as multiple colors, gradients, or images), the calculations may not be possible. If you find that’s the case for your design, we recommend duplicating and isolating the foreground and background elements you want to evaluate onto a clean part of the canvas. Let us know if you have questions, and happy contrasting!

Scaffolding techniques are vital for supporting students with learning disabilities, as they provide structured, personalized pathways to understanding while honoring each learner’s unique needs. For students with dyslexia, tools like phonemic awareness activities, color-coded texts, and audio books can reinforce decoding and comprehension, allowing them to engage with content without being hindered by reading challenges. Those with dyscalculia benefit from hands-on manipulatives, visual models, and real-life math applications that make abstract concepts more concrete and accessible. Students with dysgraphia thrive when given graphic organizers, typing options, and chunked writing tasks that reduce cognitive overload and promote expression. For learners with ADHD, scaffolding might include clear routines, visual schedules, movement breaks, and task segmentation to maintain focus and reduce impulsivity. Meanwhile, students with auditory processing disorders need multimodal instruction such as written directions, visual supports, and opportunities for repetition to fully grasp spoken information. These scaffolds not only enhance student confidence and independence but also help teachers create inclusive environments where every learner can flourish. #AccessibleEducation

I have a confession to make. I have been guilty of putting people to sleep during my presentations. Unfortunately, not once, but many times. I could blame it on the complexities of tech topics or the dryness of the subject. I could always console myself by saying that at least it's not as sleep-inducing as financial presentations (sorry, my friends in Finance). Deep down, though, I knew that even the most complicated and dry topics could come alive. As with anything, it's a skill and can be improved upon. Thus, I turned to my friend Christopher Chin, Communication Coach for Tech Professionals, for some much-needed advice. He shared these 5 presentation tips guaranteed to leave a lasting impression: 1/ Speak to Their Needs, Not Your Wants Don’t just say what you like talking about or what your audience wants to hear. Say what your audience needs to hear based on their current priorities and pain points: that sets your presentation up to be maximally engaging 2/ Slides Support, You Lead Slides are not the presentation. You are the presentation. Your slides should support your story and act as visual reinforcement rather than as the main star of the show.  Consider holding off on making slides until you have your story clear. That way, you don’t end up making more slides than you need or making slides more verbose than you need 3/ Start with a Bang, Not a Whisper The beginning of a presentation is one of the most nerve-wracking parts for you as the speaker and one of the most attention-critical parts for your audience. If you don’t nail the beginning, there’s a good chance you lose the majority of people. Consider starting with something that intrigues your audience, surprises them, concerns them, or makes them want to learn more. 4/ Think Conversation, Not Presentation One-way presentations where the speaker just talks “at” the audience lead to dips in attention and poorer reception of the material. Consider integrating interactive elements like polls and Q&A throughout a presentation (rather than just at the very end) to make it feel more like a conversation. 5/ Finish Strong with a Clear CTA We go through all the effort of preparing, creating, and delivering a presentation to cause some change in behavior. End with a powerful call to action that reminds your audience why they were in attendance and what they should do as soon as they leave the room. By integrating these, you won't just present; you'll captivate. Say goodbye to snoozing attendees and hello to a gripped audience. 😴 Repost if you've ever accidentally put someone to sleep with a presentation. We've all been there!

You’ve heard the advice, “Use stories in your presentations because people respond to stories!” Great advice. BUT… Your story won’t grab your audience’s attention and communicate your message unless it has these 6 elements. In fact, it could even have the opposite effect! Every story you use as the foundation of your high-stakes presentations needs to have: 1. A logical structure. A story needs a beginning, middle, and end with clear turning points between each section. Don't just jump between ideas randomly. Map your presentation flow on paper first so you can physically move sections around. The most persuasive structure builds toward your most important point. 2. An Emotional structure. In the middle of your story, create a rise of conflict where tension builds. This might be when your audience realizes their current approach isn't working or market conditions are changing rapidly. Plan moments where this tension rises before providing a cathartic resolve. Your audience will stay engaged through this emotional journey from tension to resolution. 3. A clear goal. The protagonist in your story must have something they're seeking–an objective that drives the narrative forward. In your presentation, position your audience as the hero pursuing something important. Whether it's reconciliation of different viewpoints or finding the solution to a pressing problem, make sure this goal is crystal clear. 4. Meaningful conflict. Every story needs the hero to face obstacles. This conflict might be with themselves, with others, with technology, or even with nature.  When preparing your presentation, identify what's standing in the way of progress. Is it internal resistance? Market challenges? Technical limitations? Acknowledging these conflicts shows you understand the real situation. 5. A resolution. Every narrative needs to resolve the conflict, though resolution doesn't always mean a happy ending. It could end positively (comedy), negatively (tragedy), or be inconclusive, requiring your audience to take action to determine the outcome. For business presentations, this inconclusive ending can be particularly effective as it prompts decision and action. 6. A lesson worth learning. While rarely stated explicitly (except in fairy tales), every story teaches something. Your presentation should leave your audience with a clear takeaway about what approaches to emulate or avoid. The quality of your story often determines the quality of your high-stakes presentations. Take time to really think through the stories you’re using. Hand-selecting the best ones will help you leave a lasting impact on your audience. #Presentation #StorytellingInBusiness #PresentationSkills

“What if you didn’t use slides at all?” I asked my client this, and it freaked them out. I meant it as more of a thought experiment. You know, to see if I could start to break them from their PowerPoint addiction. But they took the question literally, and so I went with it. “What would we say!? How will we keep our place in the client conversation?” They were panicking just a bit. Yes, that was my point. A lot of smart technology leaders I work with use slides as a crutch. It can get a little ridiculous, with decks of 70+ slides. Crammed with data that will never stick in the audience’s brain. Worse, I see them looking at their slides as a cue for what to say next. They should be looking at the client. The cues for what to say next should come from the dialogue. This is where the skill of strategic narrative comes in. Instead of creating a PowerPoint “script”, what if you prepared a few strategic stories in advance? And so we worked on the value-holding "narrative assets". These included: ⭐️ “Why I’m Here” stories — to make a personal connection and “humanize” the consultant team ⭐️ “Imagine a World” stories to invite a dialogue on what could be possible.  ⭐️ “I Helped Someone Like You” stories, to establish a point of comparison, and to begin revealing the nuances that were unique to this client. It turns out: ⚡️ The conversation had more energy. 💪🏼 The consultants felt more confident. 😲 They didn’t need slides after all. ❤️ The client loved it. 💰They got the gig. Are your teams suffering from slide addiction? What if you staged a story intervention? #storytelling #engagement #humanizedleadership

The L&D community is still treating Accessibility as an afterthought, and it's hurting our learners. Too many learning designers are checking accessibility boxes without genuinely understanding or prioritizing their audience's diverse needs. Here's why this is a problem: 1. "Compliance Over Care" Mentality: Too often, Accessibility is approached as a compliance issue rather than a genuine commitment to inclusive learning. This mindset leads to bare minimum efforts that don't serve our learners. 2. Lack of Proper Training: Many learning designers haven't received adequate training in Accessibility best practices, which causes them to design courses that unintentionally exclude or frustrate learners with disabilities. 3. Accessibility Added as an Afterthought: Waiting until the end of a project to consider Accessibility means it's often rushed and poorly implemented, leading to subpar learning experiences. 4. Ignoring Diverse Learning Needs: The one-size-fits-all approach is too common. Every learner is different, yet many courses don't account for this, especially regarding cognitive or sensory differences. 5. Limited Tool Familiarity: Many designers aren't familiar with the tools that can make their content more accessible. This lack of awareness limits the quality and effectiveness of the learning materials. How do we fix this? 1. Shift the Mindset: Accessibility should be a core component of learning design, not just a checkbox. It's about creating a better experience for everyone. 2. Invest in Training: Organizations must prioritize training their L&D teams on Accessibility. It's not just about knowing the rules; it's about understanding the why behind them. 3. Design from the Start: Make Accessibility a foundational part of your design process, not something you tack on at the end. Use the Right Tools: Familiarize yourself with and use tools that enhance Accessibility. Don't just rely on what you know—explore new resources that can help. 4. Get Feedback: Actively seek feedback from learners with disabilities and incorporate their insights into your design process. What is your organization doing to make its e-learning content more accessible? Let me know in the comments below!

🤔 How might you infuse more experiential elements into even the most standard Q&A session? This was my question to myself when wrapping up a facilitation course for a client that included a Q&A session. I wanted to be sure it complemented the other experiential sessions and was aligned with the positive adjectives of how participants had already described the course. First and foremost - here is my issue with Q&As: 👎 They are only focused on knowledge transfer, but not not memory retention (the brain does not absorb like a sponge, it catches what it experiences!) 👎 They tend to favor extroverts willing to ask their questions out loud 👎 Only a small handful of people get their questions answered and they may not be relevant for everyone who attends So, here is how I used elements from my typical #experiencedesign process to make even a one-directional Q&A more interactive and engaging: 1️⃣ ENGAGE FROM THE GET-GO How we start a meeting sets the tone, so I always want to engage everyone on arrival. I opted for music and a connecting question in the chat connected to why we were there - facilitation! 2️⃣ CONNECTION BEFORE CONTENT Yes, people were there to have their questions answered, but I wanted to bring in their own life experience having applied their new found facilitation skills into practice. We kicked off with breakout rooms in small groups to share their own experiences- what had worked well and what was still challenging. This helped drive the questions afterwards. 3️⃣ MAKE THE ENGAGEMENT EXPLICIT Even if it was a Q&A, I wanted to be clear about how THIS one would be run. I set up some guidelines and also gave everyone time to individually think and reflect what questions they wanted to ask. We took time with music playing for the chat to fill up. 4️⃣ COLLABORATIVE LEARNING IS MOST IMPACTFUL Yes, they were hoping to get my insights and answers, however I never want to discredit the wisdom and lived experience in the room. As we walked through the questions, I invited others to also share their top tips and answers. Peer to peer learning is so rich in this way! 5️⃣ CLOSING WITH ACTIONS AND NEVER QUESTIONS The worst way to end any meeting? "Are there any more questions?" Yes, even in a Q & A! Once all questions were answered, I wanted to land the journey by asking everyone to reflect on what new insights or ideas emerged for them from the session and especially what they will act upon and apply forward in their work. Ending with actions helps to close one learning cycle and drive forward future experiences when they put it to the test! The session received great reviews and it got me thinking - we could really apply these principles to most informational sessions that tend to put content before connection (and miss the mark). 🤔 What do you think? Would you take this approach to a Q&A? Let me know in the comments below👇 #ExperienceLearningwithRomy

One team I worked with increased their discovery to demo conversion by 40% in just 30 days with consistent role playing. But… Before I started working with them, they used to HATE it! Here’s what their sales leader said: "Marcus, my team hates it. It feels awkward and forced. Plus, my top performers don't need it." Here's the exact framework I implemented that transformed their performance (and changed their minds): 1️⃣ Make it unexpected Don't announce who's going next in your meetings This keeps EVERYONE engaged and prepared Your reps should be slightly uncomfortable (that's where growth happens) 2️⃣ Include your stars: Make sure to also pick your top performers This shows the team that EVERYONE needs practice It creates psychological safety for less experienced reps It prevents the "I'm-too-good-for-this" mentality 3️⃣ Make it specific: Don't use generic scenarios ("sell me this pen") Focus on REAL objections your team faces daily Target specific stages of your sales process Address actual deals they're working on 4️⃣ Keep it brief: 3-5 minutes per role-play Immediate, actionable feedback Recognize what they did well and then.. One or two specific improvements to focus on 5️⃣ Create a feedback culture: Have peers provide feedback too Focus on what could be improved, not what was "wrong" Document common challenges for future training Celebrate improvement openly This worked so well that even their top performer came to me and said: "I honestly thought I was too good for this, but you caught me off guard in that role-play and I realized I was leaving money on the table." The reality is simple: every professional athlete still practices fundamentals daily. Every world class musician still practices scales. Your sales team needs the same discipline. One sales leader told me: "I was shocked at how quickly our conversations improved. My team went from dreading role-plays to actually requesting them before big meetings." — Hey sales leaders… want to top this off with a 3 step blueprint to running the PERFECT sales meeting? Go here: https://lnkd.in/gtkFi9CK

Ensure all voices are heard by leaning into CURIOSITY! Designing inclusive working sessions can start by inviting questions from EVERYONE- for example, the technique below honors introverted voices and fosters diverse perspectives. Try out some of these practical techniques below in your next meeting or collaboration session… Quiet Reflection Time:  ↳ Create an environment where everyone feels comfortable sharing their thoughts. Structured Brainstorming Sessions:  ↳ Ensure each participant has designated speaking time to reduce pressure. Rotating Facilitators:  ↳ Vary leadership styles and ensure diverse voices are heard throughout discussions. One-on-One Discussions or Smaller Group Settings:  ↳ Provide intimate settings where introverts can freely express their ideas. Techniques like this create an environment where everyone feels comfortable sharing their thoughts. This approach isn't just about diversity. It's about harnessing the power of all perspectives. Together, we can foster environments where every voice contributes to success. Let's ensure that every team member feels empowered to bring their best to the table.