SUMMER TRAINING PROJECT REPORT
ON
Role Of HR In Employee Retention With Special
Reference To ACC Tikaria Ltd.
For The Partial Fulfilment Of Master Of Business
Administration Proram
UN!ER T"E GUI!ANCE OF#
Mr. SANJAY TANDON
$"%O%!& M%B%A !e'artment(
SUBMITTE! B)
B"ATT MITTA*
RO** No# +,+-./0001
MBA III SEM
,0+,2,0+3
!r% M%C%SA4ENA CO**EGE OF ENGINEERING 5 TEC"NO*OG)
*UC6NO7
$Affiliated to GBTU(
!e8laration
I hereby declare that The Project report Entitled 9Role of "R in Em'lo:ee Retention ;ith s'e8ial
referen8e to ACC Ti<aria *td%= is an original piece of work done by me under the supervision of Mr.
Sudarshan !eputy "# manager $%% Tikaria.&E'ternal guide( and Mr. Sanjay Tandon ")! of !r.
M.%.Sa'ena %ollege of Engineering and Technology&Internal guide( and submitted by me towards
partial fulfilment of my post graduate program in M.*.$. I have completed my summer training in
$%% Tikaria +td.
!ATE# B"ATT MITTA*
RO** NO% +,+-./0001
ABSTRACT
This study aims at e'ploring the role of "r on Employee retention. "# plays an
important role on Employee retention so detailed study of Employee retention is re,uired to overcome
this problem. There is some strategy followed during this study depicted below-
"iring is not an easy process $n organi.ation invests time and money in "iring
process so /hen an individual resigns from his present organi.ation it is more likely that he would
join the competitors. It has been observed that individuals sticking to an organi.ation for a longer
span are more loyal towards the management and the organi.ation are more attached to it so it0s
become crucial task of "# Manager to retain the Potential employees in an )rgani.ation . 1o
organi.ation can survive if all the top performers ,uit. It is essential for the organi.ation to retain those
employees who really work hard and are indispensable for the system.
The management must understand the difference between a valuable employee and an
employee who doesn0t contribute much to the organi.ation. Sincere efforts must be made to encourage
the employees so that they stay happy in the current organi.ation and do not look for change. "#
manager should adopt different Ideas in order to attract an employees who are loyal and work hard
with full dedication to achieve the organi.ation0s objective.
"# Manager should focus to retain its valuable employees who think in favour of the
organi.ation and contribute their level best. $n employee who spends a longer duration at any
particular organi.ation is familiar with the rules guidelines and policies of the organi.ation and thus
can adjust better.
AC6NO7*E!GEMENT
+ike most effective endeavours preparing this project was a collaborative effort. I owe a great
debt to many individuals who help me in successful completion of this project.
I would like to e'press my sincere gratitude to 9ACC *td% Ti<aria= 2or giving me an
opportunity to complete my summer internship program in their esteemed organi.ation. I would like to
thanks Mr.Sanjay Singh&"# Manager $%% Tikaria( and My E'ternal 3uide Mr. Sudarshan &!eputy
"# Manager$%% Tikaria(.
2irst and foremost I e'press my heartfelt and deep sense of gratitude to our %hairman
!r.M.%.Sa'en for providing us the necessary facilities for the accomplishment of the project. I am also
thankful to our !irector !r. Shekhar Sa'ena for their constant support and endorsement.
I wish to e'press my sincere gratitude to our E'ecutive !irector !r. Manisha Shekhar for her
constant support and encouragement.
I am e'tremely grateful to Mr. Sanjay Tandon Professor and "ead !epartment of M*$for
his invaluable guidance motivation timely and insightful discussions. I am also immensely grateful to
my others faculty members for their priceless guidance encouragement towards the project and make
this work possible.
In this connection I would like to e'press my gratute to my parents and friends who were
constant source of inspiration during my summer training project report. $t last I thank to almighty for
giving me the power to complete this project successfully.
Bhatt Mittal
MBA ,
nd
)ear$+,+-./0001(
PREFACE
3lobali.ation has really stiffed the competition in business to a neck throat cut competition.
%ompanies should understand the need to benchmark with the best in the industry to prevent others
from providing a better environment 4 growth opportunity for effective retention as the cost 4 effort
of hiring replacements is too high. 2our Ps &people product processes 4 profits( are the mantra for
corporate success in the modern competitive environment. The focus on first three Ps5 people products
4 processes in that order will lead to profits i.e. fourth P.
#etention of talented people is now a day0s bu.. word in the business organi.ations%
Attrition of talented em'lo:ees 8an result in#2
+oss of !omain e'perts
%ost of hiring and training new employee
Perception of senior management
"esitant to give critical projects
"esitant to grow team si.e
%oncerns about the site productivity
Project at risk
$ffects morale of employees
That0s why retention of talented employees is given so much importance these days 4
organi.ations should not hesitate in adopting new 4 uni,ue ideas of talent retention. These may
include several methods ranging from improving the work climate up to giving e'tra benefits.
CONTENTS
Cha'ter No Title Pae No
I E>e8uti?e summer: 657
II Com'an: 'rofile 8569
III Role of "R :;5:6
I@ INTRO!UCTION ::5:<
6.6 Introduction of the study
6.: !efinition of the study
6.7 #etain employees
6.8 Importance of the study
6.= )bjective of the study
6.> *ackground of the Study
6.? 1eed of the study
@
RE@IE7 OF *ITERATURE
:9579
@I RESEARC" MET"O!O*OG) 8;588
@II
ANA*)SIS AN! INTERPRETATION
8=5<;
@III FIN!INGS& SUGGESTIONS AN! CONC*USION <65<9
>.6 2indings
>.: Suggestions
>.7 %onclusion
I4
BiAliora'h:
9;59:
4 Anne>ure 9759>
*IST OF TAB*ES
No of TaAle Title Pae No
8.6 $ge of the respondent 8>
8.: $ge and Employee retention 8?
8.7 3ender of the respondent 89
8.8 Marital status of the respondent =;
8.= Marital status and Employee retention =6
8.> 2amily si.e of the respondent =:
8.? Monthly salary of the respondent =7
8.< Education ,ualification of the respondent ==
8.9 $wareness of the organi.ation =?
8.6; E'perience of the respondent =<
8.66 Motivation of the job =9
8.6: #etention problems >;
8.67 #elationship with management >6
8.68 #ewards 4 recognition >7
8.6= Infrastructure >8
8.6> /ork schedule >=
8.6? %ompany policy >>
8.6< $vailability of promotion opportunity >?
8.69 @ob security >9
8.:; Statutory benefit ?;
8.:6 Motivation of employees ?6
8.:: #ate of the appraisal system ?:
8.:7 )pportunity to share your ideas at work ?7
8.:8 $ttended any training programs ?8
8.:= %areer enhancement opportunities ?=
8.:> #eason for leave ?>
8.:? Satisfied with the incentives ??
8.:< Satisfied with the working hours ?<
8.:9 *enefit offered by the organi.ation ?9
8.7; Participation in during holidays <;
*IST OF C"ARTS
No of Charts Title Pae No
8.6 $ge of the respondent 8>
8.: 3ender of the respondent 89
8.7 Marital status of the respondent =6
8.8 2amily si.e of the respondent =:
8.= Monthly salary of the respondent =7
8.> Education ,ualification of the respondent ==
8.? Anow about the organi.ation =?
8.< E'perience of the respondent =<
8.9 Motivation of the job =9
8.6; #etention problems >;
8.66 3ood relationship with management >6
8.6: #ewards 4 recognition >:
8.67 Infrastructure >7
8.68 /ork schedule >8
8.6= %ompany policy >=
8.6> $vailability of promotion opportunity >?
8.6? @ob security >9
8.6< Statutory benefit ?;
8.69 Motivation of employees ?6
8.:; #ate of the appraisal system ?:
8.:6 )pportunity to share your ideas at work ?7
8.:: $ttended any training programs ?8
8.:7 %areer enhancement opportunities ?=
8.:8 #eason for leave ?>
8.:= Satisfied with the incentives ??
8.:> Satisfied with the working hours ?<
8.:? *enefit offered by the organi.ation ?9
8.:< Participation in during holidays <;