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Lean Process Mapping Guide

This document provides examples of high level flow charts and deployment flow charts that can be used to map out value stream processes. It includes a symbol key and discusses identifying customers and suppliers, delivery and quality requirements, performing a waste walkthrough to note process steps and information flows, and calculating current state metrics like process time and wait time. The document also outlines creating a future state process by using lean principles and design rules to eliminate waste and smooth workflows, addressing customer requirements, triggering work, making work flow smoothly, and measuring progress.

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Arun Biswal
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78 views2 pages

Lean Process Mapping Guide

This document provides examples of high level flow charts and deployment flow charts that can be used to map out value stream processes. It includes a symbol key and discusses identifying customers and suppliers, delivery and quality requirements, performing a waste walkthrough to note process steps and information flows, and calculating current state metrics like process time and wait time. The document also outlines creating a future state process by using lean principles and design rules to eliminate waste and smooth workflows, addressing customer requirements, triggering work, making work flow smoothly, and measuring progress.

Uploaded by

Arun Biswal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Value Stream Map Examples

High Level Flow Chart Example


CIS CIS
Pa
C
CC
LAB
LAB
Deploymet Flow Chart Example
CIS
CIS
CIS
Paper
!. Make a High level flowchart of the process. Include all steps required to deliver a service or product. Focus on the CURREN process of how work is done. ! second option is to create a deplo"#ent flowchart which clarifies roles and functions.
Sym"ol #ey$
Begi or E% Pro&ess
A&tivity step
De&isio poits
'aits a% %elays
Pro&ess (low %ire&tio
)&lear
*. Identif" and note custo#ers and suppliers
connections for each step in diagra#.
$hat is the custo#er%s need&
$ho supplies what to who#&
How does each custo#er #ake a request&
How does each supplier respond&
How does a supplier do his'her other work&
$hat pro(le#s e)ist and what pro(le#s are
solved& *" who#+ when+ where+ and how&
+. ,escri(e deliver" and qualit" require#ents.
,eter#ine ke" qualit" indicators.
,. -erfor# a value.strea# waste /o(servational walk0
through the process steps1
2 Follow #ove#ent of patient or product
2 Note infor#ation flow 3paper+ ver(al+ electronic4
2 Note inventor"
2 Identif" how work is /triggered0 in the value strea#
2 Identif" how each step knows what to do ne)t
3sequencing4
2 Calculate process ti#e+ wait ti#e+ and 5
st
ti#e qualit"
for process steps and the entire value.strea# /c"cle0
36 co#plete+ 6 accurate+ 7 defect free4
Curret State Metri&s Curret -arget
-rocess i#e 3c"cle ti#e4
$ait i#e
First i#e 8ualit"
6 !ccurate
6 Co#plete
7 of ,efects in -rocess
Create the Future State
A. Use Lean Principles and 4 Rules for Design to
design an i#proved flow and process (ased on the
waste "ou have identified.
Lea Pri&iples
,o work on ti#e
Identif" pro(le#s (efore it%s too late
Eli#inate waste
Reduce reproduction
9#ooth workloads with standardi:ed processes
*. $hat are the custo#er require#ents&
C. $here and how will "ou trigger or sequence work&
,. How will "ou #ake work flow s#oothl"& 3Reduce
interruptions due to handoffs+ dela"s+ queue or
rework4
E. How will work progress or dela"s and pro(le#s (e
evident& $hat will "ou #easure& $ho will
#easure&
Pro&ess Pro&ess
Box Box
-e&hology use% -e&hology use%
I. I.
/ /I0 Box I0 Box
12ueue3 12ueue3
'ait -ime 'ait -ime
Ver"al I(ormatio Flow Ver"al I(ormatio Flow
Ele&troi& I(ormatio Flow Ele&troi& I(ormatio Flow
4ewor5 4ewor5
Material Material
Movemet Movemet

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