WORKSHOPS FOR LEADERS
www.exeQserve.com
information@exeQserve.com
Our Company
ExeQserve Corporation started its operations in April
2007. Since then, it has grown and served a number of clients
belonging to different industries such as IT, Manufacturing, Medical,
Real Estate, Pharma, Government,
Retail,
Finance and Service
industries, among others.
Our services include Training, and HROD Consulting.
Through these strategic business units, we offer wide-ranging Human
Resource and Organization Development Solutions.
Contact Us
Address:
Unit B Lot 6 Pearl St., East Fairview Subd., Fairview, Q.C.
Landline:
(02) 893 3199; (02) 846 8054
Email:
information@exeQserve.com
Website
www.exeQserve.com
Facebook
Pages:
ExeQserve Consulting (@exeqserve)
Team Building Facilitators Philippines (@teamfaciph)
www.exeQserve.com
information@exeQserve.com
Our Service Promise
ExeQserve training is not just another training, it is a solution. We recognize
our responsibility in helping you get the most out of your investment and
recommend a comprehensive solution that will help you achieve your
objectives.
Heres how we propose to proceed:
1. Conduct an Executive Briefing to help you and your top management to
understand and appreciate the benefits of our program
2. Pre-workshop Assessment to further enhance the contents of the
workshop and make it more tailor-fitted to your organizations needs and
objective
3. Conduct of Workshop using various learning methodologies including
coaching and mentoring, knowledge management, structured learning
exercises, focused group discussions and action planning. A unique
feature we have during workshop is the personal best leadership project
for leadership workshops or the R.E.A.P (Re-entry Action Plan) for other
workshops; where the participants are encouraged to contextualize
concepts and create their own projects to be implemented back in the
workplace. This will ensure that learning will be brought back and applied
to the workplace.
4. Submission of Post-workshop Report which includes a comprehensive
account of the highlights of the training intervention so as the facilitators
observations and recommendations
5. Conduct a brief follow thru session months after the workshop to
reinforce participants learning.
www.exeQserve.com
information@exeQserve.com
For new leaders
Supervisory
Skills
Basic Supervisory Skills Development
Shift mindset from worker to leader and from boss to leader
Identify the basic management and supervisory tools (P.L.O.C.)
Leadership
Skills
Basics of Leadership
Describe the ingredients of high performance teamwork
Facilitate high performance team culture building
Take on the role of a coach to help members achieve their full potentials.
Coaching
People Management applying Situational
Leadership
Diagnose developmental levels of employees and match them with
corresponding leadership styles.
Describe the activities involved in applying each leadership styles.
Use conversations to form partnerships with employees as a way to help
them contribute to organizational goals.
www.exeQserve.com
information@exeQserve.com
For new leaders
Managing
Meetings
Managing Productive Meetings
Differentiate between a good meeting and a bad one
Describe the elements of good meeting preparation
Ensure participants engagement during meeting
Ensure follow through of actions to be taken after the meeting
Managing
teams
Building and Sustaining High Performing
Teams
Describe the key elements of teamwork
Identify the four stages of team development and what leaders need to
do to facilitate progress towards high performance
Describe the five fundamentals of high team performance as trust,
collaboration, commitment, accountability and focus on results
www.exeQserve.com
information@exeQserve.com
For Supervisors and Managers
Advanced
leadership
Demonstrate value-driven leadership
Use vision to inspire employee performance
Apply their roles as change leaders
Use 360 degrees empowerment to lead at different angles
Use techniques for keeping employees engaged
Managing
change
High Performance Leadership
Leading and Managing Change
Preparing for change management
UnfreezingPreparing people for change
ChangingFacilitating Change
RefreezingSolidifying change and building a culture that embraces
change
Coaching
Coaching and Mentoring
Describe how to introduce coaching & mentoring into the organization
Apply various tactics in Coaching and Mentoring
Describe the nature of the relationships that must be managed in order
to sustain coaching and mentoring
www.exeQserve.com
information@exeQserve.com
For Supervisors and Managers
Managing
Performance
Performance Management
Describe the requirements for the successful implementation of a
performance management system.
Describe the roles managers and employees play in the implementation
of a performance management system.
Understand the components of Performance Management and how each
relates to their managerial or supervisory tasks;
Go through the steps towards successful employee performance
management.
Hiring
Behavioral Interviewing Skills
Define job fit and profile of a right hire
Go through the proper way of scanning the resume and using it as
reference for the interview
Know the right way of using Aptitude and personality test in the
interview process
Prepare for the conduct of interview
Know the important interview dos and donts.
Make hiring decisions based on identified parameters.
www.exeQserve.com
information@exeQserve.com
For Supervisors and Managers
HR
Management Intro to HR for Non-HR
Getting the right people for the right jobs;
Managing their performance ;
Preparing them for bigger responsibilities;
Maintaining Discipline in the workplace; and
Retaining talents
Customer
Service
Service Leadership
Use systems thinking approach to understand the variables that affect
delivery of service and potential sources of customer happiness or
dissatisfaction;
Co-create a vision of how your company will manifest its service culture
in the future.
Establish desired service standards that lead to better internal and
external customer experience.
Agree to adopt a method for complaints handling and service recovery;
Use incidences of service failures as source of learning and process
improvement; and
Create an action plan to develop a customer service and service recovery
policies and procedures
www.exeQserve.com
information@exeQserve.com
Contact Us
Inquire now!
Call us 893 3199 or 8468054
Email us at information@exeQserve.com
www.exeQserve.com
information@exeQserve.com
