GAPS (Goals and Values, Abilities, Perceptions, Success Factors)
Framework
Using the GAPS Framework
The GAPS Framework helps you identify WHAT you need to learn and what has the
greatest value for your professional development.
Goals and Values What matters to you?
Abilities What can you do? What do you love to do?
Perceptions How do others see you?
Success Factors What do others expect from you?
How to Use the GAPS Framework
1. Review the GAPS Framework, located on the following page, and then answer the
questions for each quadrant using the Gaps Framework Insights pages.
2. Discuss the results with your manager and analyze the information to identify
development priorities.
3. Select one or two development priorities.
4. Meet with your manager to share your results and to get feedback on how they see
you.
5. Meet regularly to review and refresh information, development needs, and progress.
NOTES
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Adapted from materials from Personnel Decisions International Page 1
GAPS Framework
Now Future
Abilities Goals & Values
What can I do? What matters to me?
How do I apply my knowledge and skill? What personal motives and values drive
me?
What do I love to do?
Where have I been successful? What is important in my work and life?
What additional skills would be helpful to What do I want to do that I am not doing?
My View you?
In what ways do you want to contribute at
In what areas are you most likely to work?
offer your expertise to others?
What do you hope to accomplish?
What is my key learning style?
What gives you the greatest sense of
In what areas do you turn to others for satisfaction and reward?
assistance?
Perceptions Success Factors
How do others see me? What do others expect from me?
What have I learned from informal What are the expectations for me in my
feedback and any 360 Assessments? role?
How do the perceptions of others fit in What are the success criteria for my role?
with how I see myself?
What competencies will I need to meet
What coaching do I receive regularly? my business priorities?
Others
Views
What do others say about my strengths What examples of success have I seen in
and development needs? others with similar roles?
What is my reputation with different What does my manager or other senior
groups or at different levels of the leaders value most from me?
organization?
How will the expectations of my role
Who is most valued and respected in my change in the future?
organization? Why?
Adapted from materials from Personnel Decisions International Page 2
Using the GAPS Framework Goals and Values
GAPS Framework Insights
GAPS Framework
Now Future
Abilities Goals & Values
What can I do? What matters to me?
Goals & Values
How do I apply my knowledge and What
What personal motives and values drive matters to me?
skill? me?
What personal motives and values
What do I love to do?
What is important in my work and life?
drive me?
Where have I been successful? What is important in my work and life?
What do I want to do that I am not What do I want to do that I am not
My View What additional skills would be doing? doing?
helpful to you?
In what ways do you want to contribute
In what ways do you want to
In what areas are you most likely at work?
contribute at work?
What do you hope to accomplish?
to offer your expertise to others?
What do you hope to accomplish?
What is my key learning style?
What gives you the greatest sense of
satisfaction and reward?
What gives you the greatest sense of
In what areas do you turn to satisfaction and reward?
others for assistance?
Perceptions Success Factors
How do others see me? What do others expect from me?
What have I learned from informal What are the expectations for me in my
feedback and any 360 role?
Assessments?
How do the perceptions of others
What are the success criteria for my
role?
fit in with how I see myself?
What coaching do I receive
What competencies will I need to meet
Goals and Values
Others my business priorities?
Views regularly?
What do others say about my
What examples of success have I seen
in others with similar roles?
strengths and development needs?
me?
What matters toWhat is my reputation with
What does my manager or other senior
leaders value most from me?
_____________________________________________________________________
different groups or at different
levels of the organization?
How will the expectations of my role
_____________________________________________________________________
Who is most valued and respected
change in the future?
_____________________________________________________________________
in my organization? Why?
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Adapted from materials from Personnel Decisions International Page 3
Using the GAPS Framework Abilities
GAPS Framework Insights
GAPS Framework
Now Future
Abilities Goals & Values
What can I do? What matters to me?
Abilities
What can I do? How do I apply my knowledge and What personal motives and values drive
skill? me?
How do I apply my knowledge and
What do I love to do?
skill? What is important in my work and life?
What do I love to do? Where have I been successful?
Where have I been successful? What do I want to do that I am not
My View
What additional skills would be helpful
What additional skills would be doing?
helpful to you?
to you? In what ways do you want to contribute
In what areas are you most likely to In what areas are you most likely at work?
offer your expertise to others?
to offer your expertise to others?
What do you hope to accomplish?
What is my key learning style?
What is my key learning style?
In what areas do you turn to others for What gives you the greatest sense of
assistance? In what areas do you turn to satisfaction and reward?
others for assistance?
Perceptions Success Factors
How do others see me? What do others expect from me?
What have I learned from informal What are the expectations for me in my
feedback and any 360 role?
Assessments?
How do the perceptions of others
What are the success criteria for my
role?
fit in with how I see myself?
What coaching do I receive
What competencies will I need to meet
Abilities
Others my business priorities?
Views regularly?
What do others say about my
What examples of success have I seen
in others with similar roles?
strengths and development needs?
What I love to do?
can I do? What do What is my reputation with
What does my manager or other senior
leaders value most from me?
_____________________________________________________________________
different groups or at different
levels of the organization?
How will the expectations of my role
_____________________________________________________________________
Who is most valued and respected
change in the future?
_____________________________________________________________________
in my organization? Why?
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Adapted from materials from Personnel Decisions International Page 4
Using the GAPS Framework Perceptions
GAPS Framework Insights
GAPS Framework
Now Future
Abilities Goals & Values
What can I do? What matters to me?
How do I apply my knowledge and What personal motives and values drive
skill? me?
What do I love to do?
What is important in my work and life?
Where have I been successful?
What do I want to do that I am not
My View What additional skills would be doing?
helpful to you?
In what ways do you want to contribute
In what areas are you most likely at work?
to offer your expertise to others?
Perceptions What do you hope to accomplish?
How do others see me? What is my key learning style?
What gives you the greatest sense of
What have I learned from informal
feedback and any 360 Assessments?
In what areas do you turn to satisfaction and reward?
others for assistance?
How do the perceptions of others fit in Perceptions Success Factors
with how I see myself? How do others see me? What do others expect from me?
What coaching do I receive regularly?
What do others say about my strengths
What have I learned from informal What are the expectations for me in my
feedback and any 360 role?
and development needs? Assessments?
What is my reputation with different
How do the perceptions of others
What are the success criteria for my
groups or at different levels of the role?
fit in with how I see myself?
organization?
Who is most valued and respected What competencies will I need to meet
Othersin What coaching do I receive
my business priorities?
my organization? Why? Views regularly?
What do others say about my
What examples of success have I seen
in others with similar roles?
strengths and development needs?
What is my reputation with
What does my manager or other senior
Perceptions
leaders value most from me?
different groups or at different
levels of the organization?
How will the expectations of my role
Who is most valued and respected
change in the future?
in my organization? Why?
How do others see me?
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Adapted from materials from Personnel Decisions International Page 5
Using the GAPS Framework Success Factors
GAPS Framework Insights
GAPS Framework
Now Future
Abilities Goals & Values
What can I do? What matters to me?
How do I apply my knowledge and What personal motives and values drive
skill? me?
What do I love to do?
What is important in my work and life?
Where have I been successful?
What do I want to do that I am not
My View What additional skills would be doing?
helpful to you?
In what ways do you want to contribute
In what areas are you most likely at work?
to offer your expertise to others?
What do you hope to accomplish?
What is my key learning style?
What gives you the greatest sense of
In what areas do you turn to satisfaction and reward?
others for assistance?
Perceptions Success Factors
How do others see me? What do others expect from me?
Success Factors
What have I learned from informal What are the expectations for me in my What do others expect from me?
feedback and any 360 role?
Assessments? What are the expectations for me in
What are the success criteria for my
my role?
How do the perceptions of others
role? What are the success criteria for my
fit in with how I see myself?
role?
What coaching do I receive
What competencies will I need to meet
What competencies will I need to meet
Success Factors
Others my business priorities?
Views regularly? my business priorities?
What do others say about my
What examples of success have I seen What examples of success have I seen
in others with similar roles? in others with similar roles?
strengths and development needs?
What
from me?
do others expect leaders value most from me?
What is my reputation with
What does my manager or other senior
What does my manager or other senior
leaders value most from me?
_____________________________________________________________________
How will the expectations of my role
different groups or at different
levels of the organization?
change in the future? How will the expectations of my role
_____________________________________________________________________
Who is most valued and respected
change in the future?
_____________________________________________________________________
in my organization? Why?
_____________________________________________________________________
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Adapted from materials from Personnel Decisions International Page 6
