Recuva Quick Start

I. Using Recuva

II. Recuva Settings

III. Troubleshooting

1
Introducing Recuva

So you've lost an important file in Windows, and you need to get it back. Recuva can help!

System Requirements

Runs on Microsoft Windows 8, 7, Vista, XP and 2000. Including both 32-bit and 64-bit

versions.

Using Recuva
Recuva provides you with two ways to recover your files: a Wizard mode, and an Advanced

mode.

Wizard Mode
This section explains how to run Recuva in Wizard mode. Note that to recover deleted

emails, you should use Advanced Mode.

Advanced mode
If you want more control over how Recuva operates, you can use the Advanced

mode.

Recovering files from damaged or reformatted disks

Checking for Recuva updates

2
Wizard Mode
This section explains how to run Recuva in Wizard mode. Note that to recover deleted emails,

you should use Advanced Mode.

Using the Recuva Wizard

looking for more detailed control over the process, or you're an expert user, you can use

the Advanced mode. Otherwise, we recommend you try the Wizard mode first to get a feel for

how Recuva works.

To run Recuva in Wizard mode:

1. Start Recuva. If the Wizard doesn't appear, click the Options button. Select

the Show Wizard at startup button, and then click Run Wizard.

2. On the Welcome to the Recuva Wizard page, click Next.

3. On the File Type page, select the type of files you want to recover, then click Next.

If you're not sure what type of files you're looking for, selectOther.

(More information)

4. On the File Location page, select the location where you want to search, and then

click Next. (More information)

5. On the Thank You page, you can optionally choose to run a deep scan

(more information). This advanced scan can take several hours, but has a better

chance of finding your files.

6. Click Start. Recuva displays the progress of the scan, and then shows its search

results in the main window. See more about the main windowhere.

7. Click Recover. Select a destination for the recovered files (ideally, on another drive).

Click OK.

If Recuva did not locate the files you were seeking, close Recuva and run Steps 1 to 4 again.

On the Thank You page, select Enable Deep Scan and then click Start. This advanced scan

will take much longer (possibly, hours).

3
Advanced mode
If you want more control over how Recuva operates, you can use the Advanced mode.
Using Recuva without the wizard

Specifying what to search for

Understanding the advanced Results window

Recovering your files

Using Recuva without the wizard

where they're located, and other options within the same window.

To run Recuva in Advanced mode:

1. Start Recuva. If the Wizard appears, click Do not show this Wizard on startup, and

then click Cancel. Restart Recuva.

2. Specify the drives, file types, and optionally the file names you want Recuva to search

for.

3. Click Scan. Recuva displays the progress of the scan, and then shows its search results

in the main window. See more about the results window here.

4. Select one or more files and then click Recover. Select a destination for the recovered

files (ideally, on another drive). Click OK.

If Recuva did not locate the files you were seeking, you can set a Deep Scan to run in

the Options dialog box. This advanced scan will take much longer (possibly, hours).

Specifying what to search for

Drive or path

Select the drive you want Recuva to search from the drive drop-down box at left. The list in

this box will only display drives Recuva can use.

If you want to search a specific folder on a drive, select the drive from the drop-down box at

left, and then type the path name in the Filename or pathdrop-down box at right (in the

format \windows). Recuva will search all files in the path's folder and subfolders.

File type

4
 To restrict Recuva to searching only files of a particular type, select that type from

the Filename or path drop-down box. To have Recuva search all file types, leave the

drop-down box clear.

If you need to change or remove a file type from the drop-down box, select another file type

from the drop-down box, or click the red X to remove it entirely.

File name

If you already know the file name you're looking for, type it into the Filename or path

drop-down box. You can type a full file name (test.txt, for example), a partial file name (test,

for example), or use standard Windows/DOS symbols to construct an advanced query

(*.txt|*.mp3, for example).

Once you've set the options, click Scan and Recuva will search for matching files and display

the results.

Understanding the advanced Results window

anywhere in the list and clicking View Mode:, then List View,Tree View, or Thumbnails

View (see below).

Once you have reviewed the results of Recuva's search, select the files you want to recover

(or securely overwrite). The easiest way is to go through them and click the check boxes for

the files you want.

If you are in List View or Thumbnails View, you can choose all files in a folder by right-clicking

one of them and then clicking Highlight Folder, then the name of the folder.

The Preview, Info, and Header panes are the same in all three views. You can view this

information by clicking on an item Recuva has found for recovery:

 Preview - If you have selected an image file, Recuva displays a preview of it, if
possible.

 Info - The Info pane displays the filename, path, size, creation, modification, and
access time, and the likelihood of successful recovery (the state of the file).

 Header - The Header pane displays the hexadecimal and ASCII codes for the
actual contents of the header (beginning) of the selected file.

List View

The List View shows a list of all of the files Recuva is capable of recovering, as well as their

location on your drive(s), the date they were last modified, and what your chances of

recovering them are.

The color of the dot next to the file name indicates your chances for a successful recovery

(green for excellent, orange for acceptable, and red for unlikely):

5
 The Tree View shows you all of the files Recuva can potentially recover, sorted by folders and

drives. To expand a folder or drive, click the + sign next to the folder or drive name.

To select a drive or folder containing the files you want to recover, click the check box next to

it. You can also select a folder and its subfolders and files by clicking the check box next to the

parent folder.

Thumbnails View

The Thumbnails View shows you a list of files and small previews of images Recuva can

recover. You'll note that Recuva does not show previews for certain images - those are ones

Recuva likely cannot recover.

Next, proceed to recover your files.

Recovering your files

recover (or securely overwrite) them.

1. Right-click a file and then click one of the following:

 Recover Highlighted - Recuva will recover only the file you've highlighted
with the mouse - regardless of how many files you've marked with check boxes.

 Recover Checked - Recuva recovers all the files you've marked with
check boxes.

 Secure Overwrite Highlighted - Recuva securely deletes only the file

 Secure Overwrite Checked - Recuva securely deletes all the files you've
marked with check boxes.

2. Recuva will prompt you for a location to place the recovered files. We strongly

recommend you select another drive. This will help with the recovery process and avoid

problems where Recuva can end up overwriting the file it's trying to recover. Note: If you

want to restore files in their original folder structure, select the Recovery options first.

3. Click OK. Recuva recovers the files and presents you with a dialog box when it has

completed.

Note: If you are restoring deleted emails, see the following topic.

6
Recovering files from damaged or

reformatted disks

Recuva can also recover files from disks that may have become corrupt or damaged

physically or through software. The process is the same as running Recuva generally, but first

you must tell Recuva to scan for non-deleted files:

To set Recuva to recover files from damaged or reformatted disks:

1. Start Recuva. Enter Advanced mode if the Wizard launches.

2. Click Options.

3. In the Options dialog box, click the Actions tab.

4. Click Scan for non-deleted files, and then click OK.

5. Run the Recuva scan as normal. Non-deleted files are indicated with a green

double-circle status icon:

Note: Remember that Recuva does not work on CDs, DVDs, or other optical media.

Checking for Recuva updates

You should check for updates to Recuva regularly, so you have the latest version that can do

the best job when it recovers your valuable files.

Note: You can only check for updates when Recuva is in Advanced mode. To switch from

Wizard mode to Advanced mode, see this topic.

To check for updates, click the Check for updates... link at the lower right-hand corner of

the Recuva window.

7
Your Internet browser will open and the Recuva site will tell you if you have the latest version,

or will give you a link to the latest update.

While you're there, be sure to sign up for news about Recuva and Piriform by entering your

email address in the form provided.

Recuva Settings
Here you'll find information on how to customize Recuva to work the way you need it to. You

can only change Recuva's settings in Advanced mode, not Wizard mode. To change Recuva's

settings, click the Options button in the Results window.

Options - Actions tab

8
Options - General tab

Interface Options

To set the default view for Recuva's results window, choose a view from theView

mode drop-down box.

You can also choose to run Wizard mode at startup (select Show Wizard at startup), or

switch to Wizard mode immediately (click Run Wizard).

To change Recuva's operating language, see the Language Settings section below.

Advanced Options

To have Recuva check for newer versions when you start the program, selectAutomatically

check for updates to Recuva.

To use an external INI file, select Save all settings to INI file. See this topicfor more

information about working with Recuva's INI file.

overwrite option from the Secure overwriting drop-down box:

 Simple overwrite (1 pass)

 DOD 5220.22-M (3 passes)

 NSA (7 passes)

 Gutmann (35 passes)

The more times Recuva writes to that spot, the harder the file will be to recover by any means.

For more information on the Gutmann method, seeWikipedia.

Language Options

Recuva can be run in 38 languages: Albanian, Arabic, Armenian, Azeri (Latin), Bosnian,

Brazilian Portuguese (Portugues do Brasil), Bulgarian, Catalan (Catala), Chinese (Simplified),

Chinese (Traditional), Croatian, Czech (Ceský), Danish, Dutch (Nederlands), English,

Estonian, Finnish (Suomi), French (Français), Georgian, German (Deutsch), Greek, Hebrew,

Hungarian (Magyar), Italian (Italiano), Japanese, Lithuanian (Lietuviu), Norwegian, Polish

(Polski), Romanian (Romana), Russian, Serbian (Cyrillic), Slovak, Slovenian, Spanish

(Espanol), Swedish (Svenska), Turkish (Tü rkçe), Ukrainian, Vietnamese.

To change the language Recuva uses, start it in Advanced mode and click theOptions button

at right.

9
In the Options dialog box, select the language from the Language drop-down box.

Options - Actions tab

Scanning Options

Use the following settings to determine which results Recuva displays:

Setting Notes

Show files found in If you select this option, Recuva will display files from

hidden system hidden system directories such as \WINDOWS\ and

directories \Documents and Settings\.

Show zero-byte files If you select this option, Recuva will show you files

that have no content. These files cannot be

recovered.

Show securely If you select this option, Recuva will list files it has

10
 Setting Notes

overwritten files securely deleted in the Results window. See this

topicfor more information on secure deletion.

Note: If you use CCleaner, it changes the filename to

ZZZZZZZ.ZZZ when it securely deletes a file, for

security reasons.

Deep Scan (increases See this topic for more information.

scan time)

Scan for non-deleted See this topic for more information.

files

Recovery options

To restore the files in the same folders they were deleted from, selectRestore folder

structure.

For example, if you are recovering these files to E:\Recovery

C:\test.txt

C:\Word\sample.doc

C:\Program\Install\install.bat

using the restore folder structure option, they will be recovered as:

E:\Recovery\test.txt

E:\Recovery\Word\sample.doc

E:\Recovery\Program\Install\install.bat

If you do not use the restore folder structure option, they will be recovered as:

E:\Recovery\test.txt

E:\Recovery\ sample.doc

???E:\Recovery\ install.bat

11
Troubleshooting
If you're having a problem with Recuva, please review these common issues and their

solutions.
Recovering Word documents

Issues after you have run Recuva

Running Recuva in debug mode

Issues with secure deletion

Recuva FAQ (Frequently Asked Questions)

Where to go for more help

12