A NEW & EASY WAY TO ACCESS YOUR CASH!
QASHOUT
Qashout your Q Account commissions
to your own Bank Account
Quick Start Guide
Introducing… QNET QASHOUT
QNET Qashout is an easy-to-use, secure and global ePayment system
exclusively for the global business needs of QNET IRs.
It’s a new and easy way to access your cash… anywhere in the world!
WHAT?
With QNET Qashout, you have your very own global pay portal that works
seamlessly with your Q Account to manage and access your commissions and
cash.
HOW?
You can quickly and easily transfer your Q Account commission payments
straight into your Bank Account via Qashout!
WANT TO KNOW MORE..?
2
Quick Start Guide
1. Create your QNET Qashout Account
2. Activate your QNET Qashout Account
3. Direct Load funds from your Q Account to Qashout
4. View your QNET Qashout Transactions
5. Login to your Qashout Account
6. Cashout to your Bank Account
7. Get the most out of QNET Qashout
3
1 Create Your Qashout Account
1. Go to www.qnet.net
and click IR Login
2. Enter IR ID No. and
Password
3. Click Login button
4
1 Create Your Qashout Account
4. In your Virtual Office,
click Go to Q Account
5
1 Create Your QashOut Account
5. If prompted of this
page, Tick the box to
agree on the terms
and conditions
6. Click on Confirm
button
6
1 Create Your QashOut Account
7. In the top menu of
QAccount, click on
My Qashout
Note: Link will only be
available only when KYC
had been completed.
And depending on the
country availability.
8. Click on Create
Account in the
drop-down submenu
7
1 Create Your Qashout Account
7. Verify your
registration details –
these are your
default IR
registration details
from the QNET
database
8. Click on Register
button
9. If all the information
is correct, click on
OK button in the
pop up message
8
1 Create Your Qashout Account
CONGRATULATIONS!
You have now
successfully
created your QNET
Qashout account!
You will now be
directed to the
Qashout pay portal
to Activate your
account
If Qashout pay portal
does not show up, Click
on the Link inside the Q
Account site to Activate
your Account
9
2 Activate Your Qashout Account
STEP 1
1. You are now in the
Qashout pay portal
2. Provide your Date
of Birth
3. Click on Continue
button
NOTE:
The 2-step verification:
Step 1: Provide your IR ID
number; and
Step 2: Provide your date of
birth
occurs when you activate your
account by clicking on the link
provided in the email
registration notification or by
accessing the Qashout site
10
2 Activate Your Qashout Account
STEP 2
1. Create a unique Password
just for your Qashout
account
2. Fill in other required
information
3. For your utmost security, your
Security Questions and
Answers here are unique to
your Qashout account – they
are not connected to your
pre-existing Q Account
Security Questions and
Answers.
Note: You cannot have the
same wording for Security
Question and Answer.
3. Tick on checkboxes to
accept the Terms of Use and
3rd Party Policy
4. Click on Submit button
11
2 Activate Your Qashout Account
CONGRATULATIONS!
You have successfully
activated your QNET
Qashout account!
Now it’s time to load
your account with funds
from your Q Account.
12
3 Direct Load from Q Account to Qashout Account
1. At your Q Account
2. Click on the link to
perform Direct Load
NOTE: For future Direct
Load Transaction, login
in to your Q Account.
Click on My Qashout
menu then select
Direct Load
13
3 Direct Load from Q Account to Qashout Account
3. Enter the
Amount to
Transfer
4. Click on Proceed
button
(Note: a flat fee of
USD 10 will be
deducted from
your Q Account per
Direct Load
transaction)
14
3 Direct Load from Q Account to Qashout Account
5. Direct Load
Confirm page
will be displayed
6. Check your
information is
correct
7. Click on
Proceed button
to confirm and
complete the
Direct Load
process
3 Direct Load from Q Account to Qashout Account
8. You will be taken to the
Qashout Authentication
page
9. Type in your correct PIN
Code
10. If prompted for the ff:
Type in the answer to
your Security Question
and Security Word
OR
Type in your Token Code
11. Click on Proceed button
NOTE: You will be given three (3)
chances to enter the
correct details, otherwise,
the system will log you out
and your Q Account might
be blocked. Contact GSC
for help.
16
3 Direct Load from Q Account to Qashout Account
12. After Authentication,
you will be shown
your Direct Load
Transaction Details
It’s that easy! You have
securely loaded
funds from your Q
Account to your
QNET Qashout
account!
Every Tuesday and
Friday, any Direct Loads
you have completed
will be automatically
transferred to your
QNET Qashout
account!
(Note: There is a weekly
Direct Load limit of
USD 5,000) 17
4 Viewing Your Transactions
Qashout Summary
1. In your Q Account, go
to My Qashout
2. Click on Qashout
Summary
3. Your Direct Load
transaction details will
be displayed
4. You also have the
option to Export to
Excel (to view your
transactions the
details in spreadsheet
format) or to Print
your transactions.
18
4 Viewing Your Transactions
My Account Summary
1. In your Q Account, go
to My Account
Summary
19
4 Viewing Your Transactions
My Account Summary
2. Your Commission
and Settlement
Details are displayed
3. You also have the
option to Print
your transactions.
20
5 Login to your Qashout Account
1. In your Q Account, go
to My Qashout
2. Click on Login to
Qashout Site
3. Enter your IR ID No.
and Qashout password
4. Click on the
Login button
21
6 Cashout to your Bank Account
1. Under Wallet Tools,
click Cashout
2. Select whether you
would like to make a
one-time Cashout or
set up an Automated
Cashout
3. Click Continue
22
6 Cashout to your Bank Account
4. If it is the first time you
are transferring to your
Bank Account via
Qashout, enter the
required bank
account information
23
6 Cashout to your Bank Account
ONE-TIME
CASHOUT
1. Please carefully verify
that your banking
information is correct
2. Any incorrect
information may
cause significant
delays to your transfer
24
6 Cashout to your Bank Account
AUTOMATED
CASHOUT
1. The easiest way to
manage your
payments is to set up
an Automated
Cashout
2. Under Wallet Tools,
click Cashout
3. Select Add Auto
Cashouts under
Option 2
25
6 Cashout to your Bank Account
AUTOMATED
CASHOUT
4. Automated Cashout
lets you schedule
transfers of a
percentage of your
incoming funds to up
to three saved
destinations…
automatically
5. You can also choose
between a daily or a
monthly frequency for
your Automated
Cashouts
26
Get the most out of QNET Qashout:
7 Setting up more than one bank account
1. Under Wallet Tools,
click Cashout
27
Get the most out of QNET Qashout:
7 Setting up more than one bank account
2. Under My Saved
Cashout Account, click
Add new Cashout
Account
28
Get the most out of QNET Qashout:
7 Setting up more than one bank account
3. Select your Financial
Institution
4. Click on Register New
button
29
Get the most out of QNET Qashout:
7 Setting up more than one bank account
5. Fill-out required
information
6. Click on Confirm
button
7. On the next page,
check the Bank
Account Profile. Click
on Confirm button
30
Get the most out of QNET Qashout:
7 Setting up more than one bank account
Newly registered Account
is displayed under My
Saved Cashout
Accounts
To Add another Financial
Institution:
8. Under My Wallet, click
on Profile
31
Get the most out of QNET Qashout:
7 Setting up more than one bank account
9. Under Other
Information, click on
Update Financial
Institution Information
32
Get the most out of QNET Qashout:
7 Setting up more than one bank account
You have an option to
either Edit/Remove
your saved account
or Add New Financial
Institution.
To Add another Financial
Institution, repeat steps
# 3 to 7
33
Get the most out of QNET Qashout:
7 How to Update Financial Institution
1. Under My Wallet, click
on Profile
2. Click on Update
beside Financial
Institution Information
34
Get the most out of QNET Qashout:
7 How to Update Financial Institution
3. Select Edit beside a
previously saved
financial institution
4. Update the
information
5. Click Confirm
35
Get the most out of QNET Qashout:
7 How to Update Financial Institution
6. Check the updated
information and click
on Confirm button
Congratulations! You
have now updated the
information of your
financial Institution!
36
Get the most out of QNET Qashout:
7 Forgot Password
1. In Account Login
page, click on Forgot
Password? Link
NOTE:
A notification will be sent
to your email address
37
Get the most out of QNET Qashout:
7 Forgot Password
2. Click on the link in the
email notification to
proceed with two
security questions
38
Get the most out of QNET Qashout:
7 Forgot Password
3. Enter Answer to
Security Question #1
4. Click on “Continue”
button
5. Enter Answer to
Security Question #2
6. Click on “Continue”
button
39
Get the most out of QNET Qashout:
7 Forgot Password
7. Enter your new
password
8. Re-enter new
password
9. Click Continue button
NOTE:
You will be directed to
QNET Account Login
40
Get the most out of QNET Qashout:
7 How to Change Password
1. Login to your online
account
2. Under My Wallet, click
on Profile
NOTE:
You will be directed to
QNET Account Login
41
Get the most out of QNET Qashout:
7 How to Change Password
3. Click Update
Password
4. Enter your existing
password
5. Enter your new
password
6. Re-enter your new
password in the
Confirm field
7. Click on Confirm
button
NOTE: Password must be
6-15 characters
42
Get the most out of QNET Qashout:
7 How to Change Password
Congratulations!
You have now
successfully updated
your password.
43
Get the most out of QNET Qashout:
7 Western Union
1. In Wallet Tools, select
Western Union
2. Select the Country
Destination
3. Click Continue
44
Get the most out of QNET Qashout:
7 Western Union
4. Select which
currency to use
5. Choose the currency
to received from
Western Union
6. Click Continue
Note:
Fields with (*) are
mandatory
45
Get the most out of QNET Qashout:
7 Western Union
7. Enter a specific
amount to cashout (or
you may opt to
cashout your entire
Qashout Account
Balance.
8. Type-in personal notes
as your transaction
reference (Optional)
9. Click Continue
46
Get the most out of QNET Qashout:
7 Western Union
Western Union
Transaction details such
as currency, amount, fee
and total are shown on
the screen
10. Click Confirm
11. You Cashout ID for
Western Union is
displayed on the
screen. Click OK
button
47
Get the most out of QNET Qashout:
7 Western Union
Congratulations!
You have successfully
cash out money from
your Qashout Account
to Western Union.
48
Get the most out of QNET Qashout:
7 Qashout Payment Option in eStore
1. Login to QNET Virtual
Office
2. Enter your IR ID and
Password
3. Click Login
49
Get the most out of QNET Qashout:
7 Qashout Payment Option in eStore
4. Click Shop menu to
display the Product
Category
5. Select the category
you wish to purchase
from Qualify or
Repeat Purchase
Products.
NOTE:
Process your
purchase until you
reach the Payment
Option
50
Get the most out of QNET Qashout:
7 Qashout Payment Option in eStore
6. Click the Qashout
icon in Payment
Option page
51
Get the most out of QNET Qashout:
7 Qashout Payment Option in eStore
7. Enter your Qashout
Password
8. Click OK
IMPORTANT:
Error Message will
appear for:
a. Invalid Qashout
Password
b. Insufficient Qashout
Fund
52
Get the most out of QNET Qashout:
7 Qashout Payment Option in eStore
9. eStore Receipt will be
generated for you.
NOTE:
You can track your
payment in Qashout
through the Qashout
Reference No.
53
Get the most out of QNET Qashout:
7 Qashout Payment Option in eStore
How to check eStore
Payment in Qashout
Site?
1. Go to your Q
Account
2. Under Qashout
menu, click Login to
Qashout Site
3. Enter IR ID and
Password
4. Click Login
54
Get the most out of QNET Qashout:
7 Qashout Payment Option in eStore
5. In Summary, check
the Payment to QNet
details.
6. Click on that entry to
view the transaction
details.
55
Get the most out of QNET Qashout:
7 Qashout Payment Option in eStore
7. You will view the
Transaction Details
Note that Qashout
Receipt ID, Amount
and Date must be the
same as the details in
eStore Receipt.
56
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Request Primary card
1. Go to your Q
Account
2. Click on Qashout
menu
3. Click on Login to
Qashout Site
57
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Request Primary card
4. Enter your Login ID
5. Enter your Password
6. Click on Login
7. In Qashout Pay
Portal, Click on
Request Card
58
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Request Primary card
8. Click Request a
Prepaid Card
9. Select a Country
where the Prepaid
MasterCard will be
delivered.
59
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Request Primary card
10. Click Continue
11. Fill out the page with
your information
12. Click Continue
60
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Request Primary card
NOTE: Card Activation
Fee is USD10. If your
Qashout Account does
not have enough USD
balance, you will be
prompted for currency
conversion.
13. Select which currency
you would like to convert
to USD to process the
request.
61
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Request Primary card
14. Check if all the
information is correct
15. Click Confirm
62
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Request Primary card
Congratulations! Your
Card Request is
successfully processed.
IMPORTANT:
Delivery times will take
from 1 to 3 weeks
depending on the
country.
63
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Request Secondary Card
1. Login to your QNET
Qashout account
2. In Qashout Pay Portal,
click on Prepaid Card
64
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Request Secondary Card
3. Click on Add
Secondary Card
4. Click on Request a
Prepaid Card
65
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Request Secondary Card
5. Select a country where
the Prepaid
MasterCard will be
delivered
6. Click Continue
66
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Request Secondary Card
7. Fill-out the form with the
secondary card
holder’s information
8. Click Continue
67
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Request Secondary Card
9. Check if all the
information is correct
10. Click Confirm
68
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Request Secondary Card
Congratulations! You have
successfully requested for
Secondary Card!
69
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Activate Prepaid card
Once you received your
card in the mail, you may
activate your card by:
Calling the telephone
number listed on the
back of the card and
following the voice
prompts for card
activation; OR
You may activate your
card online
1. Login to your QNET
Qashout account
2. In Qashout Pay Portal,
click on Activate Card
NOTE:
The activation procedure
for Primary and Secondary
Card is the same
70
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Activate Prepaid card
3. Enter your 16-digit
card number as
printed on the front of
your card
4. Click Continue
5. Tick the box to agree
with The Cardholder
Agreement
6. Click Confirm
71
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Activate Prepaid card
Congratulations! You
have successfully
activated your card!
You will be presented with
a PIN for your card. You
may change your PIN at
ATMs that support this
capability.
72
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Load Card
You can load funds from
you QNET Qashout
Account balance onto
your QNET Prepaid
MasterCard by doing the
following steps:
1. In Qashout Pay Portal,
click on Prepaid Card
2. Click Load Card
73
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Load Card
3. Enter the Amount in
USD
4. Click Continue
NOTE:
If you do not have enough
USD balance, you will be
prompted of Currency
Conversion
5. Check the details then
click Confirm
74
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Load Card
Congratulations! You have
successfully loaded your
card. Notice the amount
will be reflected in Prepaid
Card Balance.
IMPORTANT:
QNET Prepaid MasterCards
are currently limited to a
maximum annual load limit
of USD3,000.00.
75
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Unload Card
You may transfer fund from
you QNET Prepaid
MasterCard to your
Qashout Account by doing
the following steps:
1. In Qashout Pay Portal,
click on Prepaid Card
2. Click Unload Card
76
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Unload Card
3. Enter the amount you
wish to transfer
4. Click Continue
5. Verify the details then
click Confirm
77
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Unload Card
Your have successfully
completed the transaction.
Notice the amount was
deducted from your
Prepaid Card Balance.
78
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Prepaid Card Transactions
1. In Qashout Pay Portal,
click on Prepaid Card
2. Click View Card
Transactions
79
Get the most out of QNET Qashout:
7 QNET Prepaid MasterCard® - Prepaid Card Transactions
Your QNET Prepaid
MasterCard transaction
history will be updated with
your card transactions a
few moments after the
card processor receives the
transaction information.
Please note that not all
merchants may
immediately submit their
card transactions for
processing, so you may not
see the transactions in your
history right away.
80
7 Get the most out of QNET Qashout
A secure & convenient way to receive commission payments – electronically!
Q Account to Qashout with a click!
Manage your cash effortlessly with Auto Cashouts!
Global access to your cash!
Faster access to your earnings!
Transfer earnings to any Bank Account in your country*!
Utilize Qashout Balance as payment option in eStore
Enjoy the benefits of Prepaid MasterCard®*!
Review payment history & download into Microsoft Excel for customised management!
*If applicable, options may vary depends on countries.
81
Need help?
QNET Global Support Centre (GSC)
global.support@qnet.net
+603 7949 8288
