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Check List

This document contains a rating scale to evaluate different aspects of a business, including employee performance, dining area, utilities, products, and service. Various criteria are rated on a scale from 1 to 4 in each category. The document also provides analysis of rating ranges. Scores below 60 indicate a risk of business loss and need for improvement. Scores from 60-79 mean the business breaks even but needs frequent monitoring. Scores from 80-87 mean the business is partially stable but comfort needs more focus. Scores from 88-89 mean the business is stable and profitable with good customer satisfaction and management practices.

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Noemae Cerro
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36 views2 pages

Check List

This document contains a rating scale to evaluate different aspects of a business, including employee performance, dining area, utilities, products, and service. Various criteria are rated on a scale from 1 to 4 in each category. The document also provides analysis of rating ranges. Scores below 60 indicate a risk of business loss and need for improvement. Scores from 60-79 mean the business breaks even but needs frequent monitoring. Scores from 80-87 mean the business is partially stable but comfort needs more focus. Scores from 88-89 mean the business is stable and profitable with good customer satisfaction and management practices.

Uploaded by

Noemae Cerro
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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RATING

CATEGORIES Not Partially Highly Extremely


Observed Observed Observed Observed
(1) (2) (3) (4)
EMPLOYEE EVALUATION

1. Workplace Control
2. Effective communication with other
staffs
3. Effective Customer Interaction

4. Efficient Product Knowledge

5. Good skills and abilities


6. Professionalism with attitude and good
behavior
DINING AREA EVALUATION

1. Comfortability

2. Sufficient and clean dining tools

3. Cleanliness in the area

4. Attractiveness

UTILITY EVALUATION

1. Presence of Comfort Room

2. Cleanliness of the CR

3. Presence of sink for hand sanitation

PRODUCT EVALUATION

1. Persuasive food appearance

2. Healthy content

3. Delicious taste and texture


4. Proper balancing of ingredient
proportion
5. Unique flavor

6. Meets customer satisfaction

SERVICE EVALUATION

1. Timeliness

2. Good acts of rendering services

3. Satisfaction

4. Customer Service Management

EVALUATION ANALYSIS
59 and Below – There is a big chance of business loss. The business lacks Management and
Marketing Strategies, there is a large need to conduct an internal business monitoring to address
service problems.
60 to 79 – The business meets a break even but a frequent monitoring and control is needed for
the business to follow the plan as a way of enhancing the business activities and gaining profit.
80 to 87 – The business is partially stable but the section of maintaining the area comfortable
requires big concern. It needs to continue evaluating the internal and external factors.
88 to 89 – The business is already stable to be profitable. Customer satisfaction is meet and an
appropriate business management, evaluation, monitoring and control are practiced. Thus, this
should be maintained.

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