PURPOSIVE COMMUNICATION

PRELIMS
Which of the following is NOT involved in the communication process

Select one:

c. Judgment

Westerners in general use ___________________ form of communication

Select one:

b. Direct

Listening is an important aspect of communication in order to provide feedback

Select one:

True

Formal communication is the most effective way to send messages

Select one:

False

Understanding Multi-culturalism is one of the keys to effective communication

Select one:
 True

Technology has given opportunity for differently abled people to "speak"

Select one:

True

Communication without feedback is unsuccessful

Select one:

True

What are the 3 factors that affects confusion in communication?

Select one:

c. Accent, Pronunciation, Fluency

Which of the following statements is true about communication

Select one:

d. There is a consistent need to adjust, adapt and innovate the communication process.

Which of the following is an universal language

Select one:

c. English

Which of the following is true about the principle of Timeliness

Select one:

a. Important messages should be conveyed immediately

This refers to the unity that is achieved because people act as one society

Select one:
 d. Globalization

This communication principle focuses on enunciation, words arrangement to send a message

properly

Select one:

a. Principle of Clarity

This refers to manners, values, conduct and behaviour with respect to human actions or behaviour

Select one:

c. Ethics

Globalization has impacted the types of communication skills needed by individuals to be successful

Select one:

True

This communication principle says concentration on the message being conveyed should be the
focus to understand the message of the sender

Select one:

a. Principle of Attention

Which statement is NOT true about communication

Select one:

d. Successful Communication is achieved across culture

Filipinos in general are known to use direct form of communication

Select one:

False

People using the same language will always understand each other

Select one:
 False

This communication principle says messages should be uniform, mixed message should be avoided.
Once this is achieved, this strengthens the relationship of the sender and receiver.

Select one:

a. Principle of Consistency

We have seen the emergence of powerful people in different fields and professions because of the
worthy causes or advocacies they believe in. Some of them are Martin Luther King, John F. Kenedy
and Maya Angelou. This describes communication's way of:

d. Evoking Inspiration

Communication helps people understand, respect and appreciate other cultures. This implies that:

Select one:

c. Communication breaks racial divides

Which of the following affects the success or failure of an organization in terms of communication?

d. Attitude on Rank and Authority

The process of developing a message is called

Select one:

a. Encoding

Technologies paved a way to fast track communication and achieve globalization

Select one:

True

Communication follows understood symbols, gestures, behavior and semiotic rules.

Select one:

True
Hearing is an important skill to have for successful communication

Select one:

True

Ethical considerations should be considered in communication

Select one:

True

Which of the following statements is NOT true about communication?

Select one:

a. Communication is not successful in multi-cultural setting

MIDTERMS

Identify the Language Register Used: Business Letters

Select one:

c. Formal Language Registers

______________are objects, actions and behaviour that reveal a cultural meaning

Select one:

c. Cultural Text

The seating placement or arrangement of members of the family in a dining table is a example of a
cultural text

Select one:

True

A text should appeal to all 5 senses

Select one:

False

Identify the Language Register Used: Diary

Select one:

a. Informal Language Register

Identify the Language Register Used: Journals

Select one:

a. Informal Language Register

Cultural text can be written, unwritten, and often reflects the values and virtues of a society

Select one:

True

______________is a style in spoken English that is unchanging and is often static

Select one:

b. Frozen

______________are kinds of texts that often uses adjectives or adverbs

Select one:

a. Descriptive Texts

______________are kinds of texts that aims to provide data

Select one:

a. Instructive Text

b. Informative Texts

______________is a style in spoken English that is done privately and may include non-verbal
messages

Select one:

c. Intimate

______________are kinds of texts that aims to provide data

Select one:

b. Informative Texts

______________are kinds of texts that aims to provide guidance or assistance

Select one:

a. Instructive Text

Identify the Language Register Used: Emoticons

Select one:
 b. Informal Language Register

______________is a type of Language Register is often used with friends or family members

Select one:

b. Informal Language Registers

Which of the following is NOT an example of a "text"

Select one:

a. Both a & b

______________is a style in spoken English where there is two-way participation

Select one:

b. Consultative

Identify the Language Register Used: Phone texts

Select one:

b. Informal Language Register

Identify the Language Register Used: Reviews

Select one:

a. Neutral Language Registers

______________are kinds of texts that aims to influence to do or want something

Select one:

c. Persuasive Text

s a type of Language Register that is uses structured language and grammar

Select one:
 b. Formal Language Register

a style in spoken English that commonly observed among friends, interruptions are common.

Select one:

a. Intimate

Texts are always written down and tangible

Select one:

False

Images, Designs and beliefs are forms of cultural texts

Select one:

True

______________is a type of Language Register that is neither positive or negative but can deliver
facts

Select one:

c. Neutral Language Register

Identify the Language Register Used: Articles

Select one:

a. Neutral Language Registers

Identify the Language Register Used: Personal emails

Select one:

c. Informal Language Register

______________are the styles of language spoken or written

Select one:

c. Registers

Identify the Language Register Used: Business Letters

Select one:

c. Formal Language Registers

QUIZ 005
Involves moving from one topic to another.

Select one:

a. Topic Shifting

A speaker nominates to collaborate and produce a sensible topic. When the strategy is being
employed, it opens a good topic with people using it.

Select one:

d. Nomination

A form of persuasion where you open information to another person that may be confidential or is
too personal.

Select one:

c. Reveal

Stories or personal experiences are powerful tools to persuade people

Select one:

True

It pertains to the process by which people decide who takes conversational floor. The idea is to
always give communicators a chance to speak.

Select one:
 c. Turn-taking

In order to get information, it is important to get information and one way of achieving this is to ask
W-Hs questions (Who, What, When, Why, Where and How)

Select one:

True

The ability to convince someone to agree with us or convince other people to believe in us granted
that it is supported by hard evidence is called hypnotism

Select one:

False

The most important part of engaging in a debate is_____

Select one:

a. Persuade without losing credibility

Refers to the conversation participants' close initiating expressions that end a topic in a
conversation.

Select one:

a. Termination

The aim of an argument is ___________________

Select one:

b. Express a point of view and support it with evidence

A form of persuasion where you open information to another person that may be confidential or is
too personal.

Select one:

c. Reveal

It refers to any limitation you may have as a speaker.

b. Restriction

QUIZ 006
The gender of the audience should be considered when conveying information

Select one:

True

A good message should be free from any biases, the receiving should be the one who will process
and give feedback about the communication.

Select one:

True

Communication in the academe level should use always formal language because this is more
effective

Select one:

False

Having a phone conversation develops confidence in communication

Select one:

True

Communication plays a vital role in achieving unity and harmonious relationship within an
organization

Select one:

True

Why is it important to use simple language when communicating?

Select one:

a. Messages conveyed will be understood quicker and easier

A good communication skill is the ONLY requirement for good leadership

Select one:

False

The most important gauge of successful communication in education is if and when a student gets a
high grade in an exam or a quiz

Select one:

False

This is the process of exchanging information and ideas both verbal and non-verbal within an
organization.
Select one:

a. Every day Communication

This communication failure happen when the receiver(s) of the information denied listening

Select one:

b. Audience Resistance

This communication failure happen when the sender does not take into account the social and
economic status of the person receiving the message

Select one:

c. Socioeconomic Constraints

Effective Communication in Education contributes to the success of students

Select one:

True

The gender of the audience should be considered when conveying information

Select one:

True

A good message should be free from any biases, the receiving should be the one who will process
and give feedback about the communication.

Select one:

True

Which of the following should NOT be considered when communicating with others?

Select one:

a. Both a & b

Culture and background affect the way on how we absorb information

Select one:

True

The most important gauge of successful communication in education is if and when a student gets a
high grade in an exam or a quiz

Select one:

False
 ______________are objects, actions and behavior that reveal a cultural meaning
=Cultural Text
______________is a type of Language Register that is uses structured language
and grammar
=Formal Language Register
______________is a style in spoken English that is unchanging and is often
static=Frozen

______________is a style in spoken English that commonly observed among friends,

interruptions are common.
=CASUAL
Identify the Language Register Used: Most Blogs
=Informal Language Register

______________is a style in spoken English where there is one way participation; the
sender is often not interrupted
=a. Formal
Effective communication can be achieved by the following except for one:
= Judgment
This communication principle is an important gauge to determine that communication is effective

= Principle of Feedback

Purposive Communication (1T 19-20)

This communication principle focuses on enunciation, words arrangement to send a message
properly

= Principle of Clarity

This communication principle says messages should be complete so as not to create confusion to the
receiver

= Principle of Adequacy

Communication comes from the Latin word 'commūnicāre' which means

= To Share

The process of developing a message is called

= Encoding
Which of the following statement is NOT true about communication

= Communication is a daily human activity

Which of the following is NOT involved in the communication process

= Judgment

This communication principle is an important gauge to determine that communication is effective

= Principle of Feedback

This communication principle says concentration on the message being conveyed should be the
focus to understand the message of the sender

= Principle of Attention

This communication principle says messages should be uniform, mixed message should be avoided.
Once this is achieved, this strengthens the relationship of the sender and receiver.

= Principle of Consistency

Which of the following statements is true about communication

= There is a consistent need to adjust, adapt and innovate the communication process.

Identify the Communication Issues in Intercultural Settings

= Confusion with Accent, Pronunciation and Fluency

We have seen the emergence of powerful people in different fields and professions because of the
worthy causes or advocacies they believe in. Some of them are Martin Luther King, John F. Kenedy
and Maya Angelou. This describes communication's way of:

= Evoking Inspiration

Identify the Communication Issues in Intercultural Settings:

= Attitudes on Rank and Authority

Identify the Communication Issues in Intercultural Settings:

= Different styles and Procedures in Making Decisions

Identify the Communication Issues in Intercultural Settings:

= Direct Communication and Indirect Communication

What are the 3 factors that affects confusion in communication?

= Accent, Pronunciation, Fluency

Which of the following affects the success or failure of an organization in terms of communication?

= Attitude on Rank and Authority

Westerners in general use ___________________ form of communication

= Direct

Which of the following is a form of communication?

= all of the above

Hearing is an important skill to have for successful communication

= true

This communication principle focuses on enunciation, words arrangement to send a

message properly
= Principle of Clarity

Technologies paved a way to fast track communication and achieve globalization

= true
Which of the following is true about the principle of Timeliness
= Message should not be conveyed when the recipient is not ready to accept or hear the
message

Which of the following statement is NOT true about communication

= It is an act of conveying meaning to a person or group using mutually understood
symbols

Formal communication is the most effective way to send messages

= false

This refers to manners, values, conduct and behaviour with respect to human actions or
behaviour
= Ethics

Communication helps people understand, respect and appreciate other cultures. This
implies that:
= Communication breaks racial divides

Which of the following is an universal language

= English

Ethical considerations should be considered in communication

= True

Globalization has impacted the types of communication skills needed by individuals to

be successful
= true

The goal of communication ethics is to advocate truth, accuracy and transparency of

communicators.
= True

This refers to the unity that is achieved because people act as one society
= Globalization

Communication without feedback is unsuccessful

= True
 Filipinos in general are known to use direct form of communication
= False
Understanding Multi-culturalism is one of the keys to effective communication
=True

People using the same language will always understand each other
= False

Effective communication can be achieved by the following except for one:

= Judgment

Sending messages and conveying information should be done immediately

= False

It is important to adapt the accent of a foreign person to have successful communication

= True
Identify the Communication Issues in Intercultural Settings:
=??
Which statement is NOT true about communication
=Communication and Globalization go hand in hand
Listening is an important aspect of communication in order to provide feedback
=True
Technology has given opportunity for differently abled people to "speak"
=True
Mute and deaf people cannot express their thoughts
=False

Week 6-9LOCAL AND GLOBAL COM MUNIC ATION IN MULTI

CULTUR AL SETTINGS EV ALU ATING MESSAGES AN D IM AGES
OF DIFFERENT TYPES O F TEXTS REFLECTING DIFFEREN T
CULTURES
This becomes a barrier to an effective communication when a person has different
language bearing, and they have different interpretation to such words.
=Culture
These are the style of language spoken and writing that is appropriate for a certain
situation. It could be formal, informal or neutral.
=Registers
Which of the following is NOT a barrier to effective communication
=Ritual
The importance of ______ and ________ communication is relevant in understanding
communication in Multicultural setting.
=Verbal, Non Verbal
Which among the following is not included in styles of spoken English according to
Martin Joss?
=Blogs

This does not necessarily formal or informal, and it is incorporated with non-emotional
topics.
=Neutral Writing
In Russia, the "ok" sign means insult
=False
This is a two-way participation; background information is provided - prior knowledge is
not assumed.
=Consultative
In Japan, the "ok" sign means basic
=False
In US, the "ok" sign means OK
=True

A form of persuasion that is considered that is both powerful and difficult because it
involves convincing people who have strong convictions about a particular issue/topic
=Believe

Consists of procedural formality and informality that affects the development of topics in
conversation.
=Topic Control

It refers to any limitation you may have as a speaker.

=Restriction
A speaker nominates to collaborate and produce a sensible topic. When the strategy is
being employed, it opens a good topic with people using it.
=Nomination

Maintaining a good image and reputation would automatically make you believable
=True

A form of persuasion where you open information to another person that may be
confidential or is too personal.
=Reveal
A form of persuasion where you impart knowledge to someone
=Learn

A form of persuasion where you tell someone to stop what he/she is doing
= Desist
The ability to convince someone to agree with us or convince other people to believe in
us granted that it is supported by hard evidence is called hypnotism
=False
People who cannot be persuaded to believe in you despite hard evidence should be
forced
=True
The gender of the audience should be considered when conveying information
=True

A good message should be free from any biases, the receiving should be the one who
will process and give feedback about the communication.
=TRUE

The most important gauge of successful communication in education is if and when a

student gets a high grade in an exam or a quiz
=FALSE ATA(JUIUS KING FOR THE WIN)

Why is it important to use simple language when communicating?

= Messages conveyed will be understood quicker and easier

This communication failure happen when the receiver is unable to process the message
due to mental illness
= Psychological Constraints

Communication plays a vital role in achieving unity and harmonious relationship within
an organization
=TRUE

Communication in the academe level should use always formal language because this is
more effective
=FALSE

Having a phone conversation develops confidence in communication

=TRUE

This component of communication describes that the receiver should be attentive to the
sender to avoid misconception
= The person receiving the message

Effective Communication in Education contributes to the success of students

=TRUE

______________are objects, actions and behavior that reveal a cultural meaning

=Cultural Text

The seating placement or arrangement of members of the family in a dining table is a

example of a cultural text
 =False

Identify the Language Register Used: Articles

=Neutral Language Registers

Texts are always written down and tangible

=False

______________are kinds of texts that aims to provide guidance or assistance

=Instructive Text

Which of the following is NOT an example of a "text"

=Both a & b

______________is a type of Language Register that is uses structured language and

grammar
=Formal Language Register

______________are kinds of texts that aims to provide data

= Informative Texts

______________is a style in spoken English that is done privately and may include non-
verbal messages
=Intimate

______________is a type of Language Register that is neither positive or negative but

can deliver facts
=Neutral Language Register

______________is a style in spoken English where there is one way participation; the
sender is often not interrupted
=a. Formal

______________is a style in spoken English that is unchanging and is often static

=Frozen

______________is a style in spoken English where there is two-way participation

=Consultative

Images, Designs and beliefs are forms of cultural texts

=True(Kulangimages, designs, reasons and belief dapat)

Identify the Language Register Used: Journals

=Informal Language Register
Identify the Language Register Used: Emoticons
=Neutral Language Registers
______________are kinds of texts that often uses adjectives or adverbs
=Descriptive Texts

Cultural text can be written, unwritten, and often reflects the values and virtues of a
society
=False

Identify the Language Register Used: Personal emails

=Informal Language Register

______________is a type of Language Register is often used with friends or family

members
=Informal Language Registers
Identify the Language Register Used: Reviews
=Neutral Language Registers

Identify the Language Register Used: Reports

=Formal Language Registers

______________are the styles of language spoken or written

=Registers

______________is a style in spoken English that commonly observed among friends,

interruptions are common.
=Casual

Identify the Language Register Used: Phone texts

=Informal Language Register

A text should appeal to all 5 senses

=TRUE

Identify the Language Register Used: Business Letters

=Formal Language Registers

Identify the Language Register Used: Diary

=Informal Language Register

______________are kinds of texts that aims to influence to do or want something

=Persuasive Text

Identify the Language Register Used: Most Blogs

=Informal Language Register
The process of developing a message is called
=ENCODING

Ethical considerations should be considered in communication

= True
Communication without feedback is unsuccessful
=TRUE

Technologies paved a way to fast track communication and achieve globalization

=TRUE

Listening is an important aspect of communication in order to provide feedback

=TRUE

This refers to the unity that is achieved because people act as one society
= Globalization

Which of the following is NOT involved in the communication process

= Judgment

Which of the following statements is true about communication

= There is a consistent need to adjust, adapt and innovate the communication process.

Communication follows understood symbols, gestures, behavior and semiotic rules.

=TRUE
We have seen the emergence of powerful people in different fields and professions
because of the worthy causes or advocacies they believe in. Some of them are Martin
Luther King, John F. Kenedy and Maya Angelou. This describes communication's way
of:
= Evoking Inspiration

Formal communication is the most effective way to send messages

=FALSE

This communication principle says messages should be complete so as not to create

confusion to the receiver
= Principle of Adequacy

Which of the following is an universal language

= English
This refers to the unity that is achieved because people act as one society
= Globalization

Which of the following is a form of communication?

= All of the above

Technology has given opportunity for differently abled people to "speak"

=True
This refers to manners, values, conduct and behaviour with respect to human actions or
behaviour
=ETHICS

Mute and deaf people cannot express their thoughts

=FALSE

Globalization has impacted the types of communication skills needed by individuals to

be successful
= true
Communication helps people understand, respect and appreciate other cultures. This
implies that:
= Communication breaks racial divides
This communication principle says messages should be uniform, mixed message should be avoided.
Once this is achieved, this strengthens the relationship of the sender and receiver.

= Principle of Consistency

Which of the following statement is NOT true about communication

= It is an act of conveying meaning to a person or group using mutually understood
symbols
This communication principle is an important gauge to determine that communication is
effective
=Principle of Feedback

Hearing is an important skill to have for successful communication

= true

This communication principle focuses on enunciation, words arrangement to send a

message properly
= Principle of Clarity

The process of developing a message is called

= Encoding

People using the same language will always understand each other
= False
This communication principle says concentration on the message being conveyed should be the
focus to understand the message of the sender

= Principle of Attention

Understanding Multi-culturalism is one of the keys to effective communication

=FALSE

1. This communication principle says messages should be complete

so as not to create confusion to the receiver
Answer: Principle of Adequacy

2. Communication comes from the Latin word 'commūnicāre' which

means
Answer: To Share

3. This communication principle focuses on enunciation, words

arrangement to send a message properly
Answer: Principle of Clarity

4. Which of the following is NOT involved in the communication

process
Answer: Judgement

5. The process of developing a message is called

Answer: Encoding

6. The process of developing a message is called

Answer: Encoding

7. This communication principle is an important gauge to determine

that communication is effective
Answer: Principle of Feedback

8. This communication principle says messages should be uniform,

mixed message should be avoided. Once this is achieved, this
strengthens the relationship of the send and receiver.
Answer: Principle of Consistency
 9. This communication principle says concentration on the message
being conveyed should be the focus to understand the message of
the sender
Answer: Principle of Attention

10. Which of the following statement is NOT true about

communication
Answer: All people can communicate properly because it
is an acquired skill

1. What are the 3 factors that affects confusion in communication?

Answer: Accent, Pronunciation, Fluency

2. We have seen the emergence of powerful people in different fields

and professions because of the worthy causes or advocacies they
believe in. Some of them are Martin Luther King, John F. Kenedy and
Maya Angelou. This describes communication's way of:
Answer: Evoking Inspiration

3. Which of the following statements is true about communication

Answer: There is a consistent need to adjust, adapt and
innovate the communication process.

4. Identify the Communication Issues in Intercultural Settings:

Answer: Confusion with Accent, Pronunciation and Fluency

5. Which of the following affects the success or failure of an organization

in terms of communication?
Answer: Attitude on Rank and Authority

6. Which of the following is a form of communication?

Answer: All of the above

7. Identify the Communication Issues in Intercultural Settings:

Answer: Different Styles and Procedures in Making Decisions

8. Westerners in general use ___________________ form of

communication
Answer: Direct

9. Identify the Communication Issues in Intercultural Settings:

Answer: Direct and Indirect Communication

10. Identify the Communication Issues in Intercultural Settings:

Answer: Attitudes on Rank and Authority
Which of the following is NOT involved in the communication process
ANSWER: Judgment

Westerners in general use ___________________ form of

communication
ANSWER: Direct

Listening is an important aspect of communication in order to provide

feedback
ANSWER: True

Formal communication is the most effective way to send messages

ANSWER: False
Understanding Multi-culturalism is one of the keys to effective
communication
ANSWER: True

Technology has given opportunity for differently abled people to "speak"

ANSWER: True

Communication without feedback is unsuccessful

ANSWER: True

What are the 3 factors that affects confusion in communication?

ANSWER: Accent, Pronunciation, Fluency

Which of the following statements is true about communication

ANSWER: There is a consistent need to adjust, adapt and
innovate the communication process.

Which of the following is an universal language

ANSWER: English

Which of the following is true about the principle of Timeliness

ANSWER: Important messages should be conveyed
immediately

This refers to the unity that is achieved because people act as one
society
ANSWER: Globalization
This communication principle focuses on enunciation, words
arrangement to send a message properly
ANSWER: Principle of Clarity

This refers to manners, values, conduct and behaviour with respect to

human actions or behaviour
ANSWER: Ethics

Globalization has impacted the types of communication skills needed by

individuals to be successful
ANSWER: True

This communication principle says concentration on the message being

conveyed should be the focus to understand the message of the sender
ANSWER: Principle of Attention

Which statement is NOT true about communication

ANSWER: Successful Communication is achieved across
culture

Filipinos in general are known to use direct form of communication

ANSWER: False

People using the same language will always understand each other
ANSWER: False
This communication principle says messages should be uniform, mixed
message should be avoided. Once this is achieved, this strengthens the
relationship of the sender and receiver.
ANSWER: Principle of Consistency

We have seen the emergence of powerful people in different fields and

professions because of the worthy causes or advocacies they believe in.
Some of them are Martin Luther King, John F. Kenedy and Maya
Angelou. This describes communication's way of:
ANSWER: Evoking Inspiration
Communication helps people understand, respect and appreciate other
cultures. This implies that:
ANSWER: Communication breaks racial divides

Which of the following affects the success or failure of an organization in

terms of communication?
ANSWER: Attitude on Rank and Authority

The process of developing a message is called

ANSWER: Encoding

Technologies paved a way to fast track communication and achieve

globalization
ANSWER: True

Communication follows understood symbols, gestures, behavior and

semiotic rules.
ANSWER: True

Hearing is an important skill to have for successful communication

ANSWER: True

Ethical considerations should be considered in communication

ANSWER: True

Which of the following statements is NOT true about communication?

ANSWER: Communication is not successful in multi-cultural
setting
Identify the Language Register Used: Business Letters
ANSWER: Formal Language Registers

______________are objects, actions and behaviour that reveal a

cultural meaning
ANSWER: Cultural Text

The seating placement or arrangement of members of the family in a

dining table is a example of a cultural text
ANSWER: True

A text should appeal to all 5 senses

ANSWER: False

Identify the Language Register Used: Diary

ANSWER: Informal Language Register

Identify the Language Register Used: Journals

ANSWER: Informal Language Register
Cultural text can be written, unwritten, and often reflects the values and
virtues of a society
ANSWER: True

______________is a style in spoken English that is unchanging and is

often static
ANSWER: Frozen

______________are kinds of texts that often uses adjectives or adverbs

ANSWER: Descriptive Texts

______________are kinds of texts that aims to provide data

ANSWER: Informative Texts

______________is a style in spoken English that is done privately and

may include non-verbal messages
ANSWER: Intimate

______________are kinds of texts that aims to provide data

ANSWER: Informative Texts

______________are kinds of texts that aims to provide guidance or

assistance
ANSWER: Instructive Text

Identify the Language Register Used: Emoticons

ANSWER: Informal Language Register

______________is a type of Language Register is often used with

friends or family members
ANSWER: Informal Language Registers

Which of the following is NOT an example of a "text"

ANSWER: Both a & b

______________is a style in spoken English where there is two-way

participation
ANSWER: Consultative

Identify the Language Register Used: Phone texts

ANSWER: Informal Language Register

Identify the Language Register Used: Reviews

ANSWER: Neutral Language Registers

______________are kinds of texts that aims to influence to do or want

something
ANSWER: Persuasive Text

Is a type of Language Register that is uses structured language and

grammar
ANSWER: Formal Language Register
 a style in spoken English that commonly observed among friends,
interruptions are common.
ANSWER: Intimate

Texts are always written down and tangible

ANSWER: False

Images, Designs and beliefs are forms of cultural texts

ANSWER: True

______________is a type of Language Register that is neither positive

or negative but can deliver facts
ANSWER: Neutral Language Register

Identify the Language Register Used: Articles

ANSWER: Neutral Language Registers

Identify the Language Register Used: Personal emails

ANSWER: Informal Language Register

______________are the styles of language spoken or written

ANSWER: Registers

Identify the Language Register Used: Business Letters

ANSWER: Formal Language Registers
Involves moving from one topic to another.
ANSWER: Topic Shifting

A speaker nominates to collaborate and produce a sensible topic. When

the strategy is being employed, it opens a good topic with people using
it.
ANSWER: Nomination

A form of persuasion where you open information to another person that

may be confidential or is too personal.
ANSWER: Reveal

Stories or personal experiences are powerful tools to persuade people

ANSWER: True

It pertains to the process by which people decide who takes

conversational floor. The idea is to always give communicators a chance
to speak.
ANSWER: Turn-taking

In order to get information, it is important to get information and one way

of achieving this is to ask W-Hs questions (Who, What, When, Why,
Where and How)
ANSWER: True

The ability to convince someone to agree with us or convince other

people to believe in us granted that it is supported by hard evidence is
called hypnotism
ANSWER: False

The most important part of engaging in a debate is_____

ANSWER: Persuade without losing credibility

Refers to the conversation participants' close initiating expressions that

end a topic in a conversation.
ANSWER: Termination

The aim of an argument is ___________________

ANSWER: Express a point of view and support it with evidence

A form of persuasion where you open information to another person that

may be confidential or is too personal.
ANSWER: Reveal

It refers to any limitation you may have as a speaker.

ANSWER: Restriction
The gender of the audience should be considered when conveying
information
ANSWER: True

A good message should be free from any biases, the receiving should
be the one who will process and give feedback about the
communication.
ANSWER: True
Communication in the academe level should use always formal
language because this is more effective
ANSWER: False

Having a phone conversation develops confidence in communication

ANSWER: True

Communication plays a vital role in achieving unity and harmonious

relationship within an organization
ANSWER: True

Why is it important to use simple language when communicating?

ANSWER: a. Messages conveyed will be understood quicker and
easier
A good communication skill is the ONLY requirement for good
leadership
ANSWER: False

The most important gauge of successful communication in education is if

and when a student gets a high grade in an exam or a quiz
ANSWER: False

This is the process of exchanging information and ideas both verbal and
non-verbal within an organization.
ANSWER: Every day Communication

This communication failure happen when the receiver(s) of the

information denied listening
ANSWER: Audience Resistance
This communication failure happen when the sender does not take into
account the social and economic status of the person receiving the
message
ANSWER: Socioeconomic Constraints

Effective Communication in Education contributes to the success of

students
ANSWER: True

The gender of the audience should be considered when conveying

information
ANSWER: True

A good message should be free from any biases, the receiving should
be the one who will process and give feedback about the
communication.
ANSWER: True
Which of the following should NOT be considered when communicating
with others?
ANSWER: Both a & b

Culture and background affect the way on how we absorb information

ANSWER: True

The most important gauge of successful communication in education is if

and when a student gets a high grade in an exam or a quiz
ANSWER: False
1. This communication principle says messages should be complete so as
not to create confusion to the receiver
Answer: Principle of Adequacy

2. Communication comes from the Latin word 'commūnicāre' which means

Answer: To Share

3. This communication principle focuses on enunciation, words

arrangement to send a message properly
Answer: Principle of Clarity

4. Which of the following is NOT involved in the communication process

Answer: Judgement

5. The process of developing a message is called

Answer: Encoding

6. The process of developing a message is called

Answer: Encoding

7. This communication principle is an important gauge to determine that

communication is effective
Answer: Principle of Feedback

8. This communication principle says messages should be uniform, mixed

message should be avoided. Once this is achieved, this strengthens the
relationship of the send and receiver.
Answer: Principle of Consistency

9. This communication principle says concentration on the message being

conveyed should be the focus to understand the message of the sender
Answer: Principle of Attention

10.Which of the following statement is NOT true about communication

 Answer: All people can communicate properly because it is an
acquired skill

QUIZ 2
1. What are the 3 factors that affects confusion in communication?

Answer: Accent, Pronunciation, Fluency

2. We have seen the emergence of powerful people in different fields and

professions because of the worthy causes or advocacies they believe in. Some
of them are Martin Luther King, John F. Kenedy and Maya Angelou. This
describes communication's way of:

Answer: Evoking Inspiration

3. Which of the following statements is true about communication

Answer: There is a consistent need to adjust, adapt and innovate

the communication process.

4. Identify the Communication Issues in Intercultural Settings:

Answer: Confusion with Accent, Pronunciation and Fluency

5. Which of the following affects the success or failure of an organization in

terms of communication?

Answer: Attitude on Rank and Authority

6. Which of the following is a form of communication?

Answer: All of the above

7. Identify the Communication Issues in Intercultural Settings:

Answer: Different Styles and Procedures in Making Decisions

8. Westerners in general use ___________________ form of communication

Answer: Direct

9. Identify the Communication Issues in Intercultural Settings:

Answer: Direct and Indirect Communication

10. Identify the Communication Issues in Intercultural Settings:

Answer: Attitudes on Rank and Authority

PRELIMS
Which of the following is NOT involved in the communication process

ANSWER: Judgment

Westerners in general use ___________________ form of communication

ANSWER: Direct
Listening is an important aspect of communication in order to provide
feedback

ANSWER: True

Formal communication is the most effective way to send messages

ANSWER: False

Understanding Multi-culturalism is one of the keys to effective communication

ANSWER: True

Technology has given opportunity for differently abled people to "speak"

ANSWER: True

Communication without feedback is unsuccessful

ANSWER: True

What are the 3 factors that affects confusion in communication?

ANSWER: Accent, Pronunciation, Fluency

Which of the following statements is true about communication

ANSWER: There is a consistent need to adjust, adapt and innovate

the communication process.

Which of the following is an universal language

ANSWER: English
Which of the following is true about the principle of Timeliness

ANSWER: Important messages should be conveyed immediately

This refers to the unity that is achieved because people act as one society

ANSWER: Globalization

This communication principle focuses on enunciation, words arrangement to

send a message properly

ANSWER: Principle of Clarity

This refers to manners, values, conduct and behaviour with respect to human
actions or behaviour

ANSWER: Ethics

Globalization has impacted the types of communication skills needed by

individuals to be successful

ANSWER: True

This communication principle says concentration on the message being

conveyed should be the focus to understand the message of the sender

ANSWER: Principle of Attention

Which statement is NOT true about communication

ANSWER: Successful Communication is achieved across culture

Filipinos in general are known to use direct form of communication

ANSWER: False
People using the same language will always understand each other

ANSWER: False

This communication principle says messages should be uniform, mixed

message should be avoided. Once this is achieved, this strengthens the
relationship of the sender and receiver.

ANSWER: Principle of Consistency

We have seen the emergence of powerful people in different fields and

professions because of the worthy causes or advocacies they believe in. Some
of them are Martin Luther King, John F. Kenedy and Maya Angelou. This
describes communication's way of:

ANSWER: Evoking Inspiration

Communication helps people understand, respect and appreciate other
cultures. This implies that:

ANSWER: Communication breaks racial divides

Which of the following affects the success or failure of an organization in terms

of communication?

ANSWER: Attitude on Rank and Authority

The process of developing a message is called

ANSWER: Encoding

Technologies paved a way to fast track communication and achieve

globalization

ANSWER: True
Communication follows understood symbols, gestures, behavior and semiotic
rules.

ANSWER: True

Hearing is an important skill to have for successful communication

ANSWER: True

Ethical considerations should be considered in communication

ANSWER: True

Which of the following statements is NOT true about communication?

ANSWER: Communication is not successful in multi-cultural setting

MIDTERMS
Identify the Language Register Used: Business Letters

ANSWER: Formal Language Registers

______________are objects, actions and behaviour that reveal a cultural

meaning

ANSWER: Cultural Text

The seating placement or arrangement of members of the family in a dining

table is a example of a cultural text

ANSWER: True

A text should appeal to all 5 senses

ANSWER: False

Identify the Language Register Used: Diary

ANSWER: Informal Language Register

Identify the Language Register Used: Journals

ANSWER: Informal Language Register

Cultural text can be written, unwritten, and often reflects the values and
virtues of a society

ANSWER: True

______________is a style in spoken English that is unchanging and is often

static

ANSWER: Frozen

______________are kinds of texts that often uses adjectives or adverbs

ANSWER: Descriptive Texts

______________are kinds of texts that aims to provide data

ANSWER: Informative Texts

______________is a style in spoken English that is done privately and may

include non-verbal messages

ANSWER: Intimate
______________are kinds of texts that aims to provide data

ANSWER: Informative Texts

______________are kinds of texts that aims to provide guidance or assistance

ANSWER: Instructive Text

Identify the Language Register Used: Emoticons

ANSWER: Informal Language Register

______________is a type of Language Register is often used with friends or

family members

ANSWER: Informal Language Registers

Which of the following is NOT an example of a "text"

ANSWER: Both a & b

______________is a style in spoken English where there is two-way

participation

ANSWER: Consultative

Identify the Language Register Used: Phone texts

ANSWER: Informal Language Register

Identify the Language Register Used: Reviews

ANSWER: Neutral Language Registers

______________are kinds of texts that aims to influence to do or want

something

ANSWER: Persuasive Text

Is a type of Language Register that is uses structured language and grammar

ANSWER: Formal Language Register

a style in spoken English that commonly observed among friends,

interruptions are common.

ANSWER: Intimate

Texts are always written down and tangible

ANSWER: False

Images, Designs and beliefs are forms of cultural texts

ANSWER: True

______________is a type of Language Register that is neither positive or

negative but can deliver facts

ANSWER: Neutral Language Register

Identify the Language Register Used: Articles

ANSWER: Neutral Language Registers

Identify the Language Register Used: Personal emails

ANSWER: Informal Language Register

______________are the styles of language spoken or written

ANSWER: Registers

Identify the Language Register Used: Business Letters

ANSWER: Formal Language Registers

QUIZ 05
Involves moving from one topic to another.

ANSWER: Topic Shifting

A speaker nominates to collaborate and produce a sensible topic. When the

strategy is being employed, it opens a good topic with people using it.

ANSWER: Nomination

A form of persuasion where you open information to another person that may
be confidential or is too personal.

ANSWER: Reveal

Stories or personal experiences are powerful tools to persuade people

ANSWER: True

It pertains to the process by which people decide who takes conversational

floor. The idea is to always give communicators a chance to speak.

ANSWER: Turn-taking

In order to get information, it is important to get information and one way of

achieving this is to ask W-Hs questions (Who, What, When, Why, Where and
How)

ANSWER: True

The ability to convince someone to agree with us or convince other people to

believe in us granted that it is supported by hard evidence is called hypnotism

ANSWER: False

The most important part of engaging in a debate is_____

ANSWER: Persuade without losing credibility

Refers to the conversation participants' close initiating expressions that end a

topic in a conversation.

ANSWER: Termination

The aim of an argument is ___________________

ANSWER: Express a point of view and support it with evidence

A form of persuasion where you open information to another person that may
be confidential or is too personal.

ANSWER: Reveal

It refers to any limitation you may have as a speaker.

ANSWER: Restriction

QUIZ 06
The gender of the audience should be considered when conveying information

ANSWER: True

A good message should be free from any biases, the receiving should be the
one who will process and give feedback about the communication.

ANSWER: True

Communication in the academe level should use always formal language

because this is more effective

ANSWER: False
Having a phone conversation develops confidence in communication

ANSWER: True

Communication plays a vital role in achieving unity and harmonious

relationship within an organization

ANSWER: True

Why is it important to use simple language when communicating?

ANSWER: a. Messages conveyed will be understood quicker and easier
A good communication skill is the ONLY requirement for good leadership

ANSWER: False

The most important gauge of successful communication in education is if and

when a student gets a high grade in an exam or a quiz

ANSWER: False

This is the process of exchanging information and ideas both verbal and non-
verbal within an organization.

ANSWER: Every day Communication

This communication failure happen when the receiver(s) of the information

denied listening

ANSWER: Audience Resistance

This communication failure happen when the sender does not take into
account the social and economic status of the person receiving the message

ANSWER: Socioeconomic Constraints

Effective Communication in Education contributes to the success of students

ANSWER: True

The gender of the audience should be considered when conveying information

ANSWER: True

A good message should be free from any biases, the receiving should be the
one who will process and give feedback about the communication.

ANSWER: True
Which of the following should NOT be considered when communicating with
others?

ANSWER: Both a & b

Culture and background affect the way on how we absorb information

ANSWER: True

The most important gauge of successful communication in education is if and

when a student gets a high grade in an exam or a quiz

ANSWER: False
Academic communication is also known as scholarly/scholastic communication

=TRUE
Identify the type of question: How many people live in your house? / Do you have
relatives living with you?
= Persistent

Types of Communication Constraints:

= Legal
= Institutional
=Psychological

= Cultural

= Socioeconomic

Identify the type of question: What native delicacy have you tried in Indonesia? Have
you tried some of their exotic food?
= Persistent
This one of the benefits of communication in the workplace that says effective
communication binds people or groups
= Building a Team
Which of the following reason is NOT true about using body language in workplace
communication?
= Facial expressions and body reaction helps understand messages
Types of Good Question:
= Direct
=Control
=Repeat
=Persistent
=Summary
=Non-Pertinent
It is important for the sender to provide his/her opinion on the topic so that the receiver
can process the information quicker and provide feedback immediately
= True
Properly constructed questions provide tool of efficiency, competence and rapport-
building.
= TRUE
Types of Communication Constraints:
= Legal
 = Institutional
=Psychological

= Cultural

= Socioeconomic

Miscommunication may happen when the receiver has limited vocabulary.

= TRUE
Effective leaders in the workplace should tell all information to their employees
regardless of their rank
= FALSE
Some questions not properly constructed may pollute a conversation and the
communication process
- TRUE
This one of the benefits of communication in the workplace that says confusing
instructions or vague ideas can be avoided if this is taken into account.
= Making things clear
Which of the following is NOT a reason why there is miscommunication?
= Lack of Money
All problems in the workplace will be solved if leaders were honest to all their employees
=False
This one of the benefits of communication in the workplace that says a method a system
should be set in place that suits everyone in the workplace.
=Managing Diversity
Communication id a life skill
=TRUE
This is one of the methods of communication skills in the office that gives a venue for
new ideas and opportunity for feedback by having an assembly
=Open Meeting
Which of the following is NOT a method of communication?
=Both a & b
Identify the type of question: What Program are you enrolled in?
= Non-pertinent
Identify the type of question: (In a job interview) Are you currently in a relationship?
=Non-pertinent
Identify the type of question: What method did you use to get the correct answer?
=Non-pertinent

This communication constraint happens when the receiver and the sender have
misconceptions on the terms/rules of the conversation.
=Legal Constrains

Communication comes from the Latin word 'commūnicāre' which means

Select one:

a. To Speak

b. To Influence

c. To Share

d. To Involve

The process of developing a message is called

Select one:

a. Sending

b. Decoding

c. Receiving

d. Encoding

This communication principle says messages should be uniform, mixed message should be avoided.
Once this is achieved, this strengthens the relationship of the sender and receiver.

Select one:

a. Principle of Consistency

b. Principle of Adequacy

c. Principle of Clarity

d. Principle of Feedback

Which of the following is NOT involved in the communication process

Select one:

a. Channel

b. Sender

c. Receiver

d. Judgment

This communication principle says messages should be complete so as not to create confusion to the
receiver

Select one:

a. Principle of Clarity

b. Principle of Informality

c. Principle of Adequacy

d. Principle of Feedback

This communication principle is an important gauge to determine that communication is effective

Select one:

a. Principle of Attention

b. Principle of Feedback

c. Principle of Consistency

d. Principle of Clarity

This communication principle says concentration on the message being conveyed should be the
focus to understand the message of the sender

Select one:

a. Principle of Timeliness

b. Principle of Attention

c. Principle of Informality

d. Principle of Clarity

Identify the Communication Issues in Intercultural Settings:

Select one:

a. Flowery

b. Communication is a daily human activity

c. Seniority and superiority

d. Attitudes on Rank and Authority

Identify the Communication Issues in Intercultural Settings:

Select one:

a. Confusion with Accent, Pronunciation and Fluency

b. Creating Different Opinions

c. Seniority and superiority

d. Communication creates barrier

Which of the following affects the success or failure of an organization in terms of communication?

Select one:

a. Communication is a daily human activity

b. Understanding and knowing your audience is an important communication aspect

c. Attitude on Rank and Authority

d. Seniority and superiority

Identify the Communication Issues in Intercultural Settings:

Select one:

a. Successful Communication is always achieved

b. Communication creates barriers

c. Communication is a daily human activity

d. Direct and Indirect Communication

What are the 3 factors that affects confusion in communication?

Select one:

a. Fluency, Rate, Accent

b. Race, Volume, Pronunciation

c. Accent, Pronunciation, Fluency

d. Tone, Intonation, Nationality

Which of the following is a form of communication?

Select one:

a. Text

b. All of the above

c. Drawings

d. Sign Language

Which of the following statements is true about communication

Select one:

a. Messages conveyed are always understood by the receiver

b. Communication creates barriers.

c. There is a consistent need to adjust, adapt and innovate the communication process.

d. Successful Communication is always achieved.

We have seen the emergence of powerful people in different fields and professions because of the
worthy causes or advocacies they believe in. Some of them are Martin Luther King, John F. Kenedy
and Maya Angelou. This describes communication's way of:

Select one:

a. Creating Different Opinions

b. Evoking Inspiration

c. Building Communities

d. Creating Relationships

Identify the Communication Issues in Intercultural Settings:

Select one:

a. Successful Communication is always achieved

b. Different Styles and Procedures in Making Decisions

c. Communication is a daily human activity

d. Understanding and knowing your audience is an important communication aspect

Westerners in general use ___________________ form of communication

Select one:

a. Indirect
b. Flowery

c. Mixed

d. Direct

This refers to the unity that is achieved because people act as one society

Select one:

a. Ethics

b. Principles

c. Globalization

d. Culture

Formal communication is the most effective way to send messages

Select one:

True

False

The goal of communication ethics is to advocate truth, accuracy and transparency of

communicators.

Select one:

True

False

Filipinos in general are known to use direct form of communication

Select one:

True

False

This communication principle focuses on enunciation, words arrangement to send a message

properly

Select one:
a. Principle of Attention

b. Principle of Clarity

c. Principle of Informality

d. Principle of Feedback

Communication without feedback is unsuccessful

Select one:

True

False

Which statement is NOT true about communication

Select one:

a. Communication and Globalization go hand in hand

b. Communication is faster because of the internet

c. Successful Communication is achieved across culture

d. Paintings and Drawings are forms of communication

Which of the following is NOT true about the principle of Timeliness

Select one:

a. Important messages should be conveyed immediately

b. Message should not be conveyed when the recipient is not ready to accept or hear the message

c. Messages should be conveyed at the with the proper timing and proper place

d. The sender who conveys the message should make a safety measure when delivering the message

Which of the following is an universal language

Select one:

a. American English

b. British English

c. English
d. Australian English

Which of the following statement is NOT true about communication

Select one:

a. It is an act of conveying meaning to a person or group using mutually understood symbols

b. Understanding and knowing your audience is an important communication aspect

c. Communication is a daily human activity

d. All people can communicate properly because it is an acquired skill

Listening is an important aspect of communication in order to provide feedback

Select one:

True

False

Which among the following is not included in styles of spoken English according to Martin Joss?

Select one:

a. Casual

b. Consultative

c. Intimate

d. Formal

e. Blogs

This becomes a barrier to an effective communication when a person has different language bearing,
and they have different interpretation to such words.

Select one:

a. Relationship

b. Culture

c. Ritual

d. Personality

The importance of ______ and ________ communication is relevant in understanding

communication in Multicultural setting.
Select one:

a. Balance, Imbalance

b. Verbal, Non Verbal

c. Formal, Informl

d. Open ended, Close ended

In Russia, the "ok" sign means insult

Select one:

a. False

b. True

Which of the following is NOT a barrier to effective communication

Select one:

a. Medium of communication

b. Personality

c. Ritual

d. Language

______________are the styles of language spoken or written

Select one:

a. Varieties

b. Discipline

c. Registers

Cultural text can be written, unwritten, and often reflects the values and virtues of a society

Select one:

True

______________is a style in spoken English that commonly observed among friends, interruptions
are common.

Select one:
a. Intimate

b. Frozen

c. Casual

______________are kinds of texts that aims to provide guidance or assistance

Select one:

a. Personal Texts

b. Persuasive Text

c. Instructive Text

______________is a style in spoken English that is unchanging and is often static

Select one:

a. Frozen

b. Consultative

c. Formal

Texts are always written down and tangible

Select one:

True

False

______________is a type of Language Register that is neither positive or negative but can deliver
facts

Select one:

a. Formal Language Register

b. Neutral Language Register

c. Informal Language Registers

Identify the Language Register Used: Phone texts

Select one:

a. Neutral Language Registers

b. Informal Language Register

c. Formal Language Re

______________are kinds of texts that aims to provide data

Select one:

a. Persuasive Text

b. Informative Texts

c. Instructive Text

______________are kinds of texts that aims to influence to do or want something

Select one:

a. Personal Texts

b. User Guide Texts

c. Persuasive Text

______________are objects, actions and behavior that reveal a cultural meaning

Select one:

a. Language Text

b. Cultural Text

c. Ethic Texts

A text should appeal to all 5 senses

Select one:

True

False

Refers to the conversation participants' close initiating expressions that end a topic in a
conversation.

Select one:

a. Nomination

b. Topic Control

c. Termination
d. Restriction

Consists of procedural formality and informality that affects the development of topics in
conversation.

Select one:

a. Restriction

b. Topic Control

c. Turn-taking

d. Nomination

A form of persuasion that is considered that is both powerful and difficult because it involves
convincing people who have strong convictions about a particular issue/topic

Select one:

a. Reveal

b. Learn

c. Believe

d. Desist

People who cannot be persuaded to believe in you despite hard evidence should be forced

Select one:

True

False

The most important part of engaging in a debate is_____

Select one:

a. Express a point of view

b. Discredit other people

c. Persuade without losing credibility

d. Insist and make people agree with us

A form of persuasion where you open information to another person that may be confidential or is
too personal.
Select one:

a. Desist

b. Reveal

c. Learn

d. Believe

Stories or personal experiences are powerful tools to persuade people

Select one:

True

False

It shows how the speaker address he problems that may encounter in a conversation.

Select one:

a. Repair

b. Topic Control

c. Restriction

d. Topic Shifting

Communication Strategies became limited and restricted because of technology.

Select one:

True

False

This is the process of exchanging information and ideas both verbal and non-verbal within an
organization.

Select one:

a. Academic Communication

b. Every day Communication

c. Workplace communication
Email communication is the most effective method of communication.

Select one:

True

False

Effective Communication in Education contributes to the success of students

Select one:

True

False

This communication failure happen when the receiver is unable to process the message due to
mental illness

Select one:

a. Psychological Constraints

b. Institutional Constraints

c. Audience Resistance

Which of the following should NOT be considered when communicating with others?

Select one:

a. Audience's needs

b. Both a & b

c. Audience's Cultural background

Having a phone conversation develops confidence in communication

Select one:

True

False

This component of communication describes that the receiver should be attentive to the sender to
avoid misconception

Select one:

a. The individual sending the message

b. The context of the message

c. The person receiving the message

The gender of the audience should be considered when conveying information

Select one:

True

False

Communication in the academe level should use always formal language because this is more
effective

Select one:

True

False

Communication comes from the Latin word 'commūnicāre' which means

Select one:

a. To Speak

b. To Influence

c. To Share

d. To Involve

The process of developing a message is called

Select one:

a. Sending

b. Decoding

c. Receiving

d. Encoding

This communication principle says messages should be uniform, mixed message should be avoided.
Once this is achieved, this strengthens the relationship of the sender and receiver.

Select one:

a. Principle of Consistency

b. Principle of Adequacy
c. Principle of Clarity

d. Principle of Feedback

Which of the following is NOT involved in the communication process

Select one:

a. Channel

b. Sender

c. Receiver

d. Judgment

This communication principle says messages should be complete so as not to create confusion to the
receiver

Select one:

a. Principle of Clarity

b. Principle of Informality

c. Principle of Adequacy

d. Principle of Feedback

This communication principle is an important gauge to determine that communication is effective

Select one:

a. Principle of Attention

b. Principle of Feedback

c. Principle of Consistency

d. Principle of Clarity

This communication principle says concentration on the message being conveyed should be the
focus to understand the message of the sender

Select one:

a. Principle of Timeliness

b. Principle of Attention

c. Principle of Informality

d. Principle of Clarity
Identify the Communication Issues in Intercultural Settings:

Select one:

a. Flowery

b. Communication is a daily human activity

c. Seniority and superiority

d. Attitudes on Rank and Authority

Identify the Communication Issues in Intercultural Settings:

Select one:

a. Confusion with Accent, Pronunciation and Fluency

b. Creating Different Opinions

c. Seniority and superiority

d. Communication creates barrier

Which of the following affects the success or failure of an organization in terms of communication?

Select one:

a. Communication is a daily human activity

b. Understanding and knowing your audience is an important communication aspect

c. Attitude on Rank and Authority

d. Seniority and superiority

Identify the Communication Issues in Intercultural Settings:

Select one:

a. Successful Communication is always achieved

b. Communication creates barriers

c. Communication is a daily human activity

d. Direct and Indirect Communication

What are the 3 factors that affects confusion in communication?

Select one:

a. Fluency, Rate, Accent

b. Race, Volume, Pronunciation

c. Accent, Pronunciation, Fluency

d. Tone, Intonation, Nationality

Which of the following is a form of communication?

Select one:

a. Text

b. All of the above

c. Drawings

d. Sign Language

Which of the following statements is true about communication

Select one:

a. Messages conveyed are always understood by the receiver

b. Communication creates barriers.

c. There is a consistent need to adjust, adapt and innovate the communication process.

d. Successful Communication is always achieved.

We have seen the emergence of powerful people in different fields and professions because of the
worthy causes or advocacies they believe in. Some of them are Martin Luther King, John F. Kenedy
and Maya Angelou. This describes communication's way of:

Select one:

a. Creating Different Opinions

b. Evoking Inspiration

c. Building Communities

d. Creating Relationships

Identify the Communication Issues in Intercultural Settings:

Select one:

a. Successful Communication is always achieved

b. Different Styles and Procedures in Making Decisions

c. Communication is a daily human activity

d. Understanding and knowing your audience is an important communication aspect

Westerners in general use ___________________ form of communication

Select one:

a. Indirect

b. Flowery

c. Mixed

d. Direct

This refers to the unity that is achieved because people act as one society

Select one:

a. Ethics

b. Principles

c. Globalization

d. Culture

Formal communication is the most effective way to send messages

Select one:

True

False

The goal of communication ethics is to advocate truth, accuracy and transparency of

communicators.

Select one:

True

False

Filipinos in general are known to use direct form of communication

Select one:

True
False

This communication principle focuses on enunciation, words arrangement to send a message

properly

Select one:

a. Principle of Attention

b. Principle of Clarity

c. Principle of Informality

d. Principle of Feedback

Communication without feedback is unsuccessful

Select one:

True

False

Which statement is NOT true about communication

Select one:

a. Communication and Globalization go hand in hand

b. Communication is faster because of the internet

c. Successful Communication is achieved across culture

d. Paintings and Drawings are forms of communication

Which of the following is NOT true about the principle of Timeliness

Select one:

a. Important messages should be conveyed immediately

b. Message should not be conveyed when the recipient is not ready to accept or hear the message

c. Messages should be conveyed at the with the proper timing and proper place

d. The sender who conveys the message should make a safety measure when delivering the message
Which of the following is an universal language

Select one:

a. American English

b. British English

c. English

d. Australian English

Which of the following statement is NOT true about communication

Select one:

a. It is an act of conveying meaning to a person or group using mutually understood symbols

b. Understanding and knowing your audience is an important communication aspect

c. Communication is a daily human activity

d. All people can communicate properly because it is an acquired skill

Listening is an important aspect of communication in order to provide feedback

Select one:

True

False

Which among the following is not included in styles of spoken English according to Martin Joss?

Select one:

a. Casual

b. Consultative

c. Intimate

d. Formal

e. Blogs

This becomes a barrier to an effective communication when a person has different language bearing,
and they have different interpretation to such words.

Select one:

a. Relationship
b. Culture

c. Ritual

d. Personality

The importance of ______ and ________ communication is relevant in understanding

communication in Multicultural setting.

Select one:

a. Balance, Imbalance

b. Verbal, Non Verbal

c. Formal, Informl

d. Open ended, Close ended

In Russia, the "ok" sign means insult

Select one:

a. False

b. True

Which of the following is NOT a barrier to effective communication

Select one:

a. Medium of communication

b. Personality

c. Ritual

d. Language

______________are the styles of language spoken or written

Select one:

a. Varieties

b. Discipline

c. Registers

Cultural text can be written, unwritten, and often reflects the values and virtues of a society
Select one:

True

______________is a style in spoken English that commonly observed among friends, interruptions
are common.

Select one:

a. Intimate

b. Frozen

c. Casual

______________are kinds of texts that aims to provide guidance or assistance

Select one:

a. Personal Texts

b. Persuasive Text

c. Instructive Text

______________is a style in spoken English that is unchanging and is often static

Select one:

a. Frozen

b. Consultative

c. Formal

Texts are always written down and tangible

Select one:

True

False

______________is a type of Language Register that is neither positive or negative but can deliver
facts

Select one:

a. Formal Language Register

b. Neutral Language Register

c. Informal Language Registers

Identify the Language Register Used: Phone texts

Select one:

a. Neutral Language Registers

b. Informal Language Register

c. Formal Language Re

______________are kinds of texts that aims to provide data

Select one:

a. Persuasive Text

b. Informative Texts

c. Instructive Text

______________are kinds of texts that aims to influence to do or want something

Select one:

a. Personal Texts

b. User Guide Texts

c. Persuasive Text

______________are objects, actions and behavior that reveal a cultural meaning

Select one:

a. Language Text

b. Cultural Text

c. Ethic Texts

A text should appeal to all 5 senses

Select one:

True

False
Refers to the conversation participants' close initiating expressions that end a topic in a
conversation.

Select one:

a. Nomination

b. Topic Control

c. Termination

d. Restriction

Consists of procedural formality and informality that affects the development of topics in
conversation.

Select one:

a. Restriction

b. Topic Control

c. Turn-taking

d. Nomination

A form of persuasion that is considered that is both powerful and difficult because it involves
convincing people who have strong convictions about a particular issue/topic

Select one:

a. Reveal

b. Learn

c. Believe

d. Desist

People who cannot be persuaded to believe in you despite hard evidence should be forced

Select one:

True

False

The most important part of engaging in a debate is_____

Select one:

a. Express a point of view

b. Discredit other people

c. Persuade without losing credibility

d. Insist and make people agree with us

A form of persuasion where you open information to another person that may be confidential or is
too personal.

Select one:

a. Desist

b. Reveal

c. Learn

d. Believe

Stories or personal experiences are powerful tools to persuade people

Select one:

True

False

It shows how the speaker address he problems that may encounter in a conversation.

Select one:

a. Repair

b. Topic Control

c. Restriction

d. Topic Shifting

Communication Strategies became limited and restricted because of technology.

Select one:

True

False

This is the process of exchanging information and ideas both verbal and non-verbal within an
organization.

Select one:
a. Academic Communication

b. Every day Communication

c. Workplace communication

Email communication is the most effective method of communication.

Select one:

True

False

Effective Communication in Education contributes to the success of students

Select one:

True

False

This communication failure happen when the receiver is unable to process the message due to
mental illness

Select one:

a. Psychological Constraints

b. Institutional Constraints

c. Audience Resistance

Which of the following should NOT be considered when communicating with others?

Select one:

a. Audience's needs

b. Both a & b

c. Audience's Cultural background

Having a phone conversation develops confidence in communication

Select one:

True

False
This component of communication describes that the receiver should be attentive to the sender to
avoid misconception

Select one:

a. The individual sending the message

b. The context of the message

c. The person receiving the message

The gender of the audience should be considered when conveying information

Select one:

True

False

Communication in the academe level should use always formal language because this is more
effective

Select one:

True

False

This is a two-way participation; background information is provided - prior knowledge is not

assumed.

Consultative
These are the style of language spoken and writing that is appropriate for a certain situation. It could
be formal, informal or neutral.

Registers
In Japan, the "ok" sign means basic

False

In US, the "ok" sign means OK

True
This does not necessarily formal or informal, and it is incorporated with non-emotional topics.

Neutral Writing
Images, Designs and beliefs are forms of cultural texts

True
______________is a type of Language Register is often used with friends or family members

Informal Language Registers

______________is a style in spoken English where there is two-way participation

Consultative
is a style in spoken English that is done privately and may include non-verbal messages

Intimate
Identify the Language Register Used: Reports

Formal Language Registers

Identify the Language Register Used: Reviews

Neutral Language Registers

Identify the Language Register Used: Journals

Informal Language Register

Identify the Language Register Used: Business Letters

Formal Language Registers

The seating placement or arrangement of members of the family in a dining table is a example of a
cultural text

True
Which of the following is NOT an example of a "text"

Film
is a style in spoken English where there is one way participation; the sender is often not interrupted

Formal
Identify the Language Register Used: Articles

Neutral Language Registers

Identify the Language Register Used: Emoticons

Informal Language Register

Identify the Language Register Used: Most Blogs

Informal Language Register

______________are kinds of texts that often uses adjectives or adverbs

Descriptive Texts
Identify the Language Register Used: Personal emails

Informal Language Register

In order to get information, it is important to get information and one way of achieving this is to ask
W-Hs questions (Who, What, When, Why, Where and How)

True
A form of persuasion where you tell someone to stop what he/she is doing

Desist
A speaker nominates to collaborate and produce a sensible topic. When the strategy is being
employed, it opens a good topic with people using it.

Nomination
It refers to any limitation you may have as a speaker.

Restriction
Maintaining a good image and reputation would automatically make you believable

False
This communication failure happen when the sender does not take into account the social and
economic status of the person receiving the message

Socioeconomic Constraints
Which of the following reason is NOT true about using body language in workplace communication?

Facial expressions and body reaction helps understand messages

A good communication skill is the ONLY requirement for good leadership

False
Communication plays a vital role in achieving unity and harmonious relationship within an
organization

True
Culture and background affect the way on how we absorb information

True
This is one of the methods of communication skills in the office that gives a venue for new ideas and
opportunity for feedback by having an assembly

Open Meeting
The most important gauge of successful communication in education is if and when a student gets a
high grade in an exam or a quiz

False
This communication constraint happens when the receiver and the sender have misconceptions on
the terms/rules of the conversation.

Legal Constrains
Identify the type of question: What method did you use to get the correct answer?
Non-pertinent
This one of the benefits of communication in the workplace that says confusing instructions or vague
ideas can be avoided if this is taken into account.

Making things clear

Identify the type of question: How many people live in your house? / Do you have relatives living
with you?

Repeat
Identify the type of question: (In a job interview) Are you currently in a relationship?

Non-pertinent
This one of the benefits of communication in the workplace that says a method a system should be
set in place that suits everyone in the workplace.

Managing Diversity
Some questions not properly constructed may pollute a conversation and the communication
process

True
Which of the following is NOT a method of communication?

Academic communication is also known as scholarly/scholastic communication

True
This one of the benefits of communication in the workplace that says effective communication binds
people or groups

Building a Team
Which of the following is NOT a reason why there is miscommunication?

Lack of Money
A teacher with excellent communication skills will always produce successful students

False
Properly constructed questions provide tool of efficiency, competence and rapport-building.

True
A good message should be free from any biases, the receiving should be the one who will process
and give feedback about the communication.

True
All problems in the workplace will be solved if leaders were honest to all their employees

False
Why is it important to use simple language when communicating?

People in the office cannot understand complicated language

This communication failure happen when the receiver(s) of the information denied listening

Audience Resistance
Identify the type of question: What Program are you enrolled in?

Non-pertinent
Miscommunication may happen when the receiver has limited vocabulary.

True
Effective leaders in the workplace should tell all information to their employees regardless of their
rank

False