KEMBAR78
Business Process Monitoring | PDF | Business Process | Information Technology
Scribd
Upload
449 views3 pages

Business Process Monitoring

Business Process Monitoring in SAP Solution Manager enables proactive alerting for issues that could disrupt core business processes. It provides quicker visibility of issues across the solution landscape and their impact on business processes. This helps solve problems before businesses are affected. SAP Solution Manager centrally collects alerts from managed systems and displays them in an alert inbox. Guided procedures can then be executed to address alert situations. Alerts can also be forwarded to other support teams via email, SMS or incidents.

Uploaded by

AbhilashSamanthakurti
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
449 views3 pages

Business Process Monitoring

Business Process Monitoring in SAP Solution Manager enables proactive alerting for issues that could disrupt core business processes. It provides quicker visibility of issues across the solution landscape and their impact on business processes. This helps solve problems before businesses are affected. SAP Solution Manager centrally collects alerts from managed systems and displays them in an alert inbox. Guided procedures can then be executed to address alert situations. Alerts can also be forwarded to other support teams via email, SMS or incidents.

Uploaded by

AbhilashSamanthakurti
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 3

Business Process Monitoring:

Business Process Monitoring in SAP Solution Manager enables the proactive and process
oriented alerting for issues that could potentially disrupt the flow of your core business processes.
Purpose is to get quicker visibility about which issues occur within your solution landscape, what impact
they have on the business process execution and to solve them before the business department even
notices that something went wrong.

SAP Solution Manager provides a central and automatic tool for Business Process Monitoring. BPMon on
SAP Solution Manager helps you to avoid manual monitoring efforts via BPMon on SAP Solution Manager and
allows you to easily get a solution wide overview about the status of your business processes . Main target group
is the Operations Control Center (OCC) that should centrally react to all alerts. The OCC members work
with the Alert Inbox to acknowledge alerts, execute guided procedures to solve the alert situation and
distribute alerts to other parts of the support organization in case the alert situation requires expert
knowledge
Business Process Monitoring provides various features and functions around the alerts. To start with,
Business Process Monitoring in SAP Solution Manager continuously and automatically collects alert
information from the managed systems. The alerts are displayed in an alert inbox in Solution Manager.
Additionally, you can display the alerts in the context of the business process graphic to see which parts
of the business processes are impacted. For alerts, you can execute linked guided procedures to solve
the alert situation. You can document your alert processing status in the alert itself. Once the alert
situation has been solved, you can mark the alert accordingly.

Alerts can be forwarded to other members of the support organization via manual or automatic emails,
SMS and incidents.

In order to determine the long-term stability of your business processes and to visualize the workload
on the OCC, you can use the Alert Reporting functions and the BPO dashboards, or you can use the
BPMon content in the Service Level Reports.

As of Solution Manager 7.1 SP12, SAP offers a new infrastructure for BPMon on MAI. You can choose per
solution which infrastructure should be used for BPMon. Please be aware that the classic BPMon
infrastructure will be discontinued with Solution Manager 7.2.

Business Process Monitoring can be set up in Solution Manager as configuration (no coding creation
required). You can choose from a large list of readily available alerting functions. The general setup
procedure is the same, regardless which infrastructure is used for BPMon.

Introduction:
With SAP Solution Manager 7.2, the way Business Process Monitoring is set up changes drastically
compared to SAP Solution Manager 7.1 . There is no longer a separate BPMon Setup tool. Instead, the
configuration of BPMon is now fully integrated with the solution documentation

Prerequisites:
In order to use Business Process Monitoring in SAP Solution Manager, several prerequisites have to be
ensured. These include:

Solution Manager Configuration (SOLMAN_SETUP)

SOLMAN_SETUP should be completed for:


- System Preparation
- Basic Configuration
- Managed System configuration.

You might also like