Cognitive Offloading PDF
Cognitive Offloading PDF
Cognitive Offloading
Evan F. Risko1,* and Sam J. Gilbert2,*
If you have ever tilted your head to perceive a rotated image, or programmed a
Trends
smartphone to remind you of an upcoming appointment, you have engaged in
Physical action is sometimes used to
cognitive offloading: the use of physical action to alter the information process- reduce the cognitive demands of a task.
ing requirements of a task so as to reduce cognitive demand. Despite the This is known as cognitive offloading.
ubiquity of this type of behavior, it has only recently become the target of Recent studies have begun to investi-
systematic investigation in and of itself. We review research from several gate the processes that trigger cogni-
domains that focuses on two main questions: (i) what mechanisms trigger tive offloading, and the cognitive
consequences of this behavior.
cognitive offloading, and (ii) what are the cognitive consequences of this behav-
ior? We offer a novel metacognitive framework that integrates results from Propensity to offload cognition is influ-
enced by the internal cognitive demands
diverse domains and suggests avenues for future research.
that would otherwise be necessary.
The term cognitive offloading has long existed in the conceptual repertoire of cognitive scientists,
and the phenomenon it refers to is ancient (e.g., finger-counting and abacuses in numerical
cognition, systems of knots or quipus for memory [14]). However, cognitive offloading has rarely
been the target of systematic experimental investigation in and of itself. This has now begun to
change. This change has been precipitated by an increasing interest among cognitive scientists
in ‘wider’ conceptions of cognition (e.g., embodied, embedded, extended, and distributed
approaches [2,3,15–20]). In addition, increased interest in cognitive offloading is emerging at a 1
Department of Psychology, University
time when the opportunity to offload cognition onto technological prostheses has reached a kind of Waterloo, Waterloo, Canada
2
Institute of Cognitive Neuroscience,
of fever pitch–the potential consequences of which (both bad and good) have not gone University College London, London,
unnoticed by the general public (‘Is Google making us stupid?’ [21]). Thus research on cognitive UK
offloading offers both a deeper understanding of the physically distributed nature of human
cognition and translational insights into its potential use (and abuse) in our day-to-day lives. We
*Correspondence:
review here recent research investigating cognitive offloading across three different domains, efrisko@uwaterloo.ca (E.F. Risko) and
focusing on two fundamental issues: (i) what factors influence the likelihood of individuals sam.gilbert@ucl.ac.uk (S.J. Gilbert).
676 Trends in Cognitive Sciences, September 2016, Vol. 20, No. 9 http://dx.doi.org/10.1016/j.tics.2016.07.002
© 2016 Elsevier Ltd. All rights reserved.
offloading cognition versus relying on internal processes alone, and (ii) what are the cognitive Glossary
consequences of this behavior? Cognitive offloading: the use of
physical action to alter the
Thinking with the Body information processing requirements
of a task so as to reduce cognitive
Cognitive offloading can be roughly subdivided into actions that offload cognitive demands onto- demand.
the-body and into-the-world. We turn first to the former. Recent research in cognitive science has External normalization: the use of
focused on how we actively use our bodies in the ‘here-and-now’ to reduce cognitive demand. physical action (e.g., head tilt) to align
For example, we use our eyes to index locations in space [22], we use our fingers, point, or nod a stimulus with a representation
stored in memory.
our head to mark positions in sequential tasks [12,23], we move our hands to externalize thoughts Feeling-of-knowing: predictions
[11,24,25] and to simulate spatial transformations [13], and we move or shift our body to simplify made by an individual about whether
perceptual computations [9]. In each of these cases an action is spontaneously performed in the they will be able to retrieve specific
information.
context of an ongoing cognitive act so as to generate some form of cognitive savings.
Intention offloading: creation of a
cue in the external environment to
A straightforward example of this type of cognitive offloading is external normalization. For trigger a delayed intention.
instance, when individuals encounter a rotated stimulus (e.g., a tilted book) they often physically tilt Internal normalization: use of an
internal transformation (i.e., mental
their head to normalize its orientation. This behavior is an example of external normalization and
rotation) to align an internal
can be considered as a means to offload internal normalization, which is an internal transfor- representation of a stimulus with a
mation (in this case mental rotation) that aligns a representation of a stimulus with a representation representation stored in memory.
stored in memory [26,27,82]. Indeed, external normalization can reduce the costs of stimulus Metacognition: higher-order
thinking, or ‘thinking about thinking’,
rotation [9]. One of the major tasks in understanding cognitive offloading is to determine the factors
to enable evaluation and control of
that influence whether some external means is integrated into the performance of a given cognitive one's mental processes.
act or not. In the context of external normalization, one of the crucial factors is internal demand. Stroop task: a reaction-time task
Specifically, individuals are more likely to spontaneously physically rotate as the display becomes involving conflict between two
stimulus dimensions (e.g., the color
more disoriented or as the number of items in the display increases [9]. Crucially, both of these and meaning of word stimuli)
manipulations also increase stimulus-rotation costs (i.e., internal demand; a general description of Transactive memory system: a
this methodology is provided in Box 1 and Figure 1A). Thus, as the internal demands associated memory system composed of a
with stimulus rotation increase, the likelihood of spontaneous external normalization also group that collectively encodes,
stores, and retrieves knowledge.
increases. This general pattern has now been observed across several domains (e.g., external
normalization [9], prospective memory [10], short-term memory [28], co-speech gesture [29], and
co-thought gesture [13]; representative examples are given in Figure 2).
While the relation between internal demand and cognitive offloading is robust, they are never-
theless dissociable. This was revealed in an investigation of external normalization using arrays of
words wherein both the words and the frame (i.e., the overall structure of a multi-element array)
were rotated, versus arrays where the words were rotated but presented within an upright frame
[30] (Figure 1A). These two conditions yield similar rotation costs and similar responses on a
physiological measure of demand [30,31]. Nevertheless, spontaneous rates of external normali-
zation are much higher when both the words and the frame are rotated compared to when only
the words are rotated. This dissociation is argued to arise because individuals rely on an
erroneous metacognitive evaluation of demand. This evaluation may be led astray by intuitive
beliefs regarding the effects of stimulus rotation, or a history of external normalization with
displays featuring word and frame rotation. Consistent with this account, individuals incorrectly
report that rotated word and frame displays are more time-consuming and error-prone, and
judge these displays to be more effortful to read than displays with only the words rotated [30].
No Choice–Internal
Individuals are tasked with remembering a given piece of information without being able to store it externally. This
condition provides a measure of performance when the individual has to rely solely on their internal memory.
No Choice–External
Individuals are tasked with remembering a given piece of information and must store it externally. This condition provides
a measure of performance when the individual uses external memory. It is important to note that unlike the ‘no choice–
internal’ condition this condition cannot ensure that the information is not also stored internally. The comparison of the
two ‘no choice’ conditions provides a measure of the relative effectiveness of storing information internally and externally.
This comparison is often made as a function of some other variable (e.g., the amount of to-be-remembered information).
Choice
Participants are allowed to freely choose between storing information internally or externally. This condition provides a
measure of the spontaneous offloading of memory demands onto the external medium. Again, how the spontaneous
offloading of memory demands changes as a function of some other variable (e.g., the amount of to-be-remembered
information) is typically of interest. This condition also provides a measure of performance when the individual uses their
‘preferred’ strategy.
Challenges
The choice/no choice paradigm is not without challenges. As noted above, attempting to oblige individuals to adopt a
strategy might not be effective in some circumstances. In addition, forcing individuals to use a particular strategy could
introduce demands associated with being required to inhibit the use of another possibly preferred strategy. For example,
restricting individuals from gesturing could impose its own load associated with inhibiting naturally occurring gestures
[11].
RD
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WORD WORD WORD
WO
WO
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RD
RD
WO
WO
RD
RD
RD
RD
WORD WORD WORD
WO
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RD
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RD
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WORD WORD WORD
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Upright words Rotated words wo
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and
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A: Instrucons
B: Inial smuli
C: Intenon offloading
(oponal)
3
Please drag the numbers in order to the
4
boom of the box (1, 2, 3, 4, etc.) 3
5
4
BUT: 3
6 5
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Please drag 3 to the TOP instead. 7
9 6
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2 1 7
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10 2 1
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D: Ongoing response
3 E: Ongoing response
3 F: Target response
4
3
5
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6 5
8 4
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9 6 5
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2 1 7
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9 8
10 2 7
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Figure 1. Paradigms for Investigating Cognitive Offloading. (A) In the external normalization paradigm [9] participants
read arrays of words that are presented in upright or rotated orientations. When faced with rotated words, participants can
align them using internal cognitive processes (‘internal normalization’) or physical action (‘external normalization’). (B) In the
intention offloading paradigm [10] participants use a mouse or touchscreen to drag numbered circles in sequence to the
bottom of the screen. They are also instructed at the beginning of the trial that one or more of these circles should be
dragged to an alternative location. They can either remember these intentions internally or offload them by dragging target
circles toward their intended location at the beginning of the trial. In some ways this is analogous to everyday offloading
behavior such as leaving an item by the front door so that we will remember it when leaving the house. For a demonstration
of the task, please visit ‘http://samgilbert.net/offloadDemo.html’. Illustrations modified, with permission, from [9] and [45].
ms/Degree
%/Degree
0.90 18
0.80 16
0.70 14
0.60 12
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0.30 6
0.20 4
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1 Leer 5 Leers 15 Leers Paragraph 1 Leer 5 Leers 15 Leers Paragraph
Experiment 1 Experiment 3 Experiment 2 Experiment 3
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20 20
Choice all trials
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0 0
2 4 6 8 10 2 4 6 8 10
Set size
Figure 2. Relation between Internal Demand and Cognitive Offloading. There exists a consistent relation between
the amount of internal demand, as indexed in a condition where offloading is restricted, and the amount of spontaneous
offloading behavior observed in a condition where the behavior is not restricted. This has been demonstrated across several
different domains. With respect to external normalization (A), as the internal costs of stimulus rotation increase when
individuals are forced to remain upright (i.e., see rotation costs in ms/degree in ‘Restricted motion conditions’; larger values
represent greater costs), the likelihood that an individual spontaneously physical rotates increases (i.e., see ‘Free rotation
conditions’; larger values represent a higher frequency of offloading [9]). In intention offloading (B) and short-term memory
(C), as the unaided memory performance decreases (see ‘Accuracy without intention offloading’ in B and ‘Accuracy: no
choice’ in C), the likelihood that an individual spontaneously offloads the memory demands into the environment (i.e., setting
reminders; writing the to-be-remembered items down) increases (see ‘Intentions offloaded when possible’ in B and ‘Choice
behavior’ in C; in both cases higher values represent a higher frequency of offloading [10,28]). Graphs modified, with
permission, from [9], [28], and [43].
Similarly to tilting one's head to read rotated text, intention offloading is influenced by
the internal demands that would otherwise be necessary (Figure 2). Individuals are more
likely to offload intentions when their memory load increases or when they encounter
interruptions; both these factors impair performance when offloading is prevented [10].
However, and again analogously to external normalization, intention offloading is not only
driven by objective need but also by a potentially erroneous metacognitive evaluation of
demand. This was demonstrated in a study where individuals remembered delayed
intentions both with and without the ability to set reminders, and also provided predictions
about their performance. Individuals with lower confidence in their memory abilities were
more likely to spontaneously set reminders, even after controlling for any influence of
objective ability (which also predicted intention offloading [43]). Interestingly, this relation
with metacognitive confidence is domain-general. When individuals performed a separate
perceptual judgment task where accuracy was held constant with a staircase procedure,
individuals with lower confidence in their perceptual judgments set more reminders in the
intention offloading task [43]. Thus, intention offloading is related not only to individual
differences in objective ability but also to domain-specific and domain-general metacognitive
confidence.
Once an individual has opted to offload, what are the consequences for information
processing? In the context of intention offloading, placing information into the external
environment brings several potential benefits. One of the most salient is that offloaded
representations may be more durable and less prone to distortion than those stored
internally, leading to an increased likelihood of intention fulfillment [10,43]. However, it is
important to note that individuals also set reminders in conditions where doing so led to no
objective increase in accuracy [10,43]. This also occurs in the context of external normali-
zation [9]. This tendency to engage in offloading despite it not benefiting performance may
result from (i) an undetected performance benefit (ii) a bias against cognitive effort (Box 2),
and/or (iii) an erroneous metacognitive belief that the offloading will in fact benefit perfor-
mance. Support for the latter interpretation comes from recent research examining offloading
in a short-term memory task [28]. Participants were allowed to offload to-be-remembered
materials (i.e., by writing them down) and did so about 40% of the time when they were
required to remember only two items, a memory load at which performance was already at
ceiling without offloading. Crucially, individuals erroneously judged that offloading would
improve their performance in this latter condition. Thus, the putatively superfluous offloading
(observed across several domains) underlines again the importance of metacognitive beliefs
in cognitive offloading.
To examine the idea that offloading might impair our memory, in one study individuals were
presented with a series of trivia statements to remember and were asked to type them into a
computer. In addition, half the individuals expected that the information would be saved and half
expected it to be erased [34]. Recall tests demonstrated that those in the latter condition had
better memory than the former. The authors argued that memory-encoding demands were
offloaded onto the external store, leading to memory impairments when it was not available ([34];
see Box 3 for additional costs of cognitive offloading). Interestingly, these offloading-based
memory impairments can be accompanied by enhanced memory for other information. For
example, when individuals saved an initial list of words it enhanced memory for a second list [35].
The authors argued that saving reduced the likelihood that the first list of words interfered with
memory for the second (i.e., reduced proactive interference; see also [53]).
Offloading memory demands in a transactive system is not a ‘free pass’ in terms of mnemonic
requirements. Instead, a defining attribute of a transactive memory system is a shift from
remembering ‘what’ to remembering ‘where’. For example, when you offload information about
a meeting to a file on your computer, you no longer need to remember the content of the file, but
you do need to remember where to find it. Consistent with this idea, saving an external file can
lead to an enhanced ability to recall where to find information, at the expense of remembering
what it actually is ([34]; for an alternative explanation see [53]). Similarly, when faced with a failure
to recall memory content, thoughts about memory location can be primed relatively automati-
cally. This was demonstrated in a study where individuals answered easy or difficult trivia
questions, then completed a variant of the Stroop task [34]. Stroop-like interference from
words relating to internet search engines was increased after individuals answered difficult
compared with easy questions, consistent with those terms being primed in individuals’ minds.
Beyond its influence on memory, being part of a human-technology transactive memory system
can also have subtle effects on metacognition. For example, searching for information online
about one topic can lead individuals to believe that they have more knowledge ‘in-the-head’ and
generate more ‘brain activity’ when answering questions about another topic [49]. In a separate
line of experiments, individuals who had recently used Google to help them complete a quiz
reported higher levels of cognitive self-esteem. They also predicted that they would do better on
a subsequent quiz, even without help from external resources [50,51]. These results suggest
that participating in a human–internet transactive memory system can lead individuals to blur the
distinction between what they know and what the internet ‘knows.’ However, this outcome does
not occur in all circumstances. In another study, participants had to report whether they knew
the answer to a general knowledge question or not. In one condition, if participants responded
that they did not know the answer, they looked it up on the internet. In a second condition, if
participants responded that they did not know the answer, they simply moved on to the next
question. Thus, participants had access to the internet in one condition and no access in the
other. Crucially, when they knew they would subsequently have access to the internet, par-
ticipants were more likely to answer ‘don’t know’ and reported lower feeling-of-knowing to the
trivia questions [52]. Thus, internet access in this context reduced individuals’ willingness to offer
Many people now travel using global positioning systems. Offloading wayfinding onto such a device has been
demonstrated to impair spatial memory [65–67]. For example, in one study individuals who drove a predetermined
route using a turn-by-turn navigation system outperformed individuals who had no aid. However, individuals in the former
group had poorer memory for scenes from the route and, when asked to drive the route a second time without an aid,
performed more poorly [67].
Cameras
In an examination of the influence of taking a picture on memory, individuals visited several objects and either took a
picture or simply observed the object [89]. Memory for the objects tested a day later revealed impaired memory for the
photographed objects. In a subsequent experiment, taking a picture of only part of the object, rather than the whole
object, to some extent ameliorated this cost [89]. It was argued that the act of taking a photograph led individuals to
offload the memory for the object onto the camera [89]. The impairment observed here is particularly interesting because
individuals did not necessarily expect to have the pictures available during the memory test. Thus, the de-prioritization of
information that is potentially available externally might occur spontaneously [90].
Automation
In many cases the decision to offload is not made by the individual. Instead, offloading is ‘built-in’ to the task environment
by design. This could reflect a desire to increase usability [91,92] or automate tasks entirely [93–95]. With respect to
offloading associated with automation, research has focused on two costs that have been observed across several
safety-critical situations (e.g., aviation, medicine, driving), specifically ‘automation complacency’, the failure to be
sufficiently vigilant with respect to the performance of automated processes; and ‘automation bias’, the tendency to
uncritically rely on the output of an automated decision aid [93]. The long-term reliance on automated processes could
also lead to cognitive ‘skill decay’ where a developed ability deteriorates over time [96–98]. Recent research has
highlighted the fact that the consequences of automation on performance can be tied closely to how individuals allocate
resources freed up by automation. For example, driving a highly automated vehicle can improve situation awareness
relative to manual driving if individuals are motivated to attend to the environment, but can impair it if they decide to devote
‘freed resources’ to driving-unrelated tasks [99].
an answer to a question based on their own knowledge. Taken together, this research under-
scores the fact that opportunities to offload cognition can affect both lower-level cognitive
systems (e.g., memory) and higher-level metacognitive evaluations of those systems (e.g.,
confidence).
It is important to note that the strategy-selection phase postulated above does not necessarily
imply that individuals are aware of making a choice ([63,64] for discussion of this issue). Clearly,
there is a range of situations that putatively involve cognitive offloading, some of which involve
conscious deliberation and others of which do not. For example, gesture, which is often
associated with cognitive offloading, can occur without individuals necessarily being aware
of it. By contrast, choosing between navigating based on stored knowledge versus plugging a
set of coordinates into a GPS device is likely more strongly associated with a phenomenology of
deliberation and choice. Thus, an important question within the proposed framework will be to
examine the extent to which different forms of cognitive offloading involve conscious deliberation
or not, and how these cases are similar or distinct.
Our framework also attempts to capture the downstream effects of cognitive offloading on how
we think. As reviewed above, recent work has demonstrated that the experience of offloading
cognition [49–51] and the opportunity to do so [52] can in and of itself alter our thinking about our
internal capacities (i.e., our metacognitions; arrow B in Figure 3). For example, offloading
information retrieval onto the internet can inflate our estimates of our own knowledge [49–
51]. In addition, this work has demonstrated that cognitive offloading can have both costs and
benefits with respect to basic cognitive processes (arrow C in Figure 3). For example, offloading
to-be-remembered information can both aid and impair retrieval from internal memory stores
[34,35]. It should also be noted that, beyond reducing cognitive demand, offloading could also
qualitatively change the processes involved in thinking, communicating, and learning, potentially
with both positive and negative consequences [13,14].
The metacognitive framework offered here also highlights potential interactions between off-
loading and the mechanisms that trigger this behavior. For example, deciding whether to rely on
educational interventions and aids that allow children to offload some of the cognitive demand
What neural mechanisms are respon-
while learning (e.g., manipulatives [73,74], calculators [75,76]). For example, gesture helps sible for triggering cognitive offloading
children learn by ‘lightening the load’ [11] and, interestingly, this benefit appears to outstrip strategies, and what are the neural
that garnered by offloading demands onto external manipulatives [77]. The latter suggests the consequences?
need to consider whether different forms of offloading might have different educational con-
Given the potential costs and benefits
sequences. Crucially, any benefit of offloading will be contingent on the fact that the demand
of offloading, it may be useful to
being offloaded is unnecessary with respect to the learning goal (see [78] for relevant distinctions encourage individuals to offload more
between necessary/intrinsic/germane load and unnecessary/extraneous load in learning). In or less than they currently do. What
addition, it is important that what is ‘saved’ by offloading is redistributed productively rather than interventions can increase or reduce
individuals’ propensity to engage in
being re-allocated to superfluous activities (e.g., intentional mind-wandering [79]; Box 2 presents
cognitive offloading?
a similar issue in the case of automating driving).
Offloading strategies arguably aug-
Concluding Remarks and Future Directions ment our cognitive fitness, thus raising
Cognitive offloading represents one of the quintessential examples of how we use our body questions about their role in our evolu-
tionary history. For example, what are
and objects in the external world to help us think. As such, understanding this phenomenon
the evolutionary origins of cognitive
provides a window into the distributed nature of human cognition. It is clear from the present offloading?
review that offloading can take many forms, but that common patterns exist across domains.
In particular, the evidence reviewed above shows that internal demand and metacognitive Do other species engage in cognitive
evaluations of demand play a crucial role in offloading. Furthermore, cognitive offloading offloading and, if so, how?
can have downstream effects on our low-level cognitive capacities and our subsequent
Does the cognitive system have an
metacognitions. We have suggested that an important future direction for this research will
inherent bias toward cognitive versus
be to better understand the metacognitive processes involved in cognitive offloading, and we non-cognitive forms of effort, or is the
have offered a framework to guide this effort. Beyond metacognition, there is a clear need to system ‘cognitively impartial’ (Box 2)?
better understand how offloading demands onto various technologies (e.g., computers,
internet, GPS) impact on our organic abilities both in the short- and long-term. The latter
represents a particularly pressing concern both for researchers and society in general as our
lives come to be more cognitively entangled with these technologies. Conducting this
Acknowledgments
E.F.R. was supported by funding from the Canada Research Chairs program (056562), the Natural Science and
Engineering Research Council (57109), and an Early Researcher award from the Province of Ontario (058402). S.J.G.
is supported by a Royal Society University Research Fellowship.
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