Beauty Retail Trends Analysis
Beauty Retail Trends Analysis
&
CHANNEL
BEAUTY ACROSS CHANNELS
Value MS
27.1%
24.5%
15.2% 14.9%
14.6% 14.5%
10.8%
10.0% 10.3%
9.3% 9.1%
5.4%
4.5% 4.2%
3.9% 3.7%
3.3% 3.3% 3.1%
2.8%
1.6% 1.5% 1.3% 1.0%
Department Stores Direct Selling Food Internet Retailing Mass Merchandisers Other Traditional Food Traditional Discounters Cosmetic stores Drugstores Hair Salons
Pharmacies
2013 2018
L’OREAL CPD products are sold in a very diverse channel landscape depending on the countries and zones
Value MS
27.1%
24.5%
15.2% 14.9%
14.6% 14.5%
10.8%
10.0% 10.3%
9.3% 9.1%
5.4%
4.5% 4.2%
3.9% 3.7%
3.3% 3.3% 3.1%
2.8%
1.6% 1.5% 1.3% 1.0%
Department Stores Direct Selling Food Internet Retailing Mass Merchandisers Other Traditional Food Traditional Discounters Cosmetic stores Drugstores Hair Salons
Pharmacies
Ulta - USA
…
PRESENTATION THEME / MONTH YEAR
FOOD CHANNEL (HYPERMARKETS/SUPERMARKETS)
…
Walmart - Canada
…
Also included in COSMETIC STORE (but no CPD products):
…
PRESENTATION THEME / MONTH YEAR
E-COMMERCE
…
PRESENTATION THEME / MONTH YEAR
SHOPPER SHIFT
SHOPPERS ARE CHANGING THEIR HABITS
e-commerce Hypermarket-Supermarket
Discounters (physical stores. e.g. Aldi.
Lidl…)
Beauty salons / aestheticians
FR UK USA FR UK USA
Quick & easy 48% 28% 43% Lower prices 74% 79% Variety / Choice 29%
Choice 47% 16% Quality of the 55% 20% Quality of the 20%
products products
Lower prices 45% 46% 37%
Proximity 21% Sales 17%
Great deals 21%
Variety / Choice 16% 14% Advice 16%
Home delivery 21% 21%
Rewarded 21%
loyalty
No need to go to the supermarket and to queue Well known brands but cheaper Wide selection so that everyone can
when you already know what you want Very good value for money even for find the correct items (USA)
Being able to order anytime PL or small brands. Great products that are worth the extra
Better prices on Internet Wide range of products cost (USA)
Easy to compare prices. to browse Buying cheaper to get more products Awesome sales and coupons (USA)
Larger range of products Friendly and helpful Staff (USA)
CIEN (Lidl private label )has very good reviews
Easy access to composition list and to R&R (FR) and products are No.1 in different tests. (FR)
Wide product range. especially on bio. natural (FR)
Free & quick shipping (USA)
An online consumer survey among 1000 women from 18 to 65 y.o. + 200 women from 15 to 18 y.o. accross 3 countries (US. UK & France) – declarative data PRESENTATION THEME / MONTH YEAR
CHANNEL DYNAMIC
BY ZONE
ASIA PACIFIC ZONE – TOTAL HB
27.0%
22.8%
10.2%
7.6%
6.2%
5.6%
4.2%
3.6%
1.9% 2.0%
1.1% 0.8% 0.6% 0.5%
0.0% 0.0%
Department Stores Direct Selling Food Internet Retailing Mass Merchandisers Other Traditional Food Traditional Discounters Cosmetic stores Drugstores Hair Salons
Pharmacies
CAGR 6.0% 3.6% 2.8% 21.8% -0.5% 7.3% 4.4% 3.3% 34.6% 5.7% 6.4% 4.1%
25.8% 25.5%
18.8%
17.8%
16.9%
16.4%
14.6%
13.3%
6.6% 6.4%
6.0%
5.2%
4.5% 4.6%
4.3%
3.4%
2.9%
2.5%
1.4% 1.5%
0.8% 0.8%
0.0% 0.0%
Department Stores Direct Selling Food Internet Retailing Mass Merchandisers Other Traditional Food Traditional Discounters Cosmetic stores Drugstores Hair Salons
Pharmacies
CAGR 6.9% 2.1% 6.2% 15.1% #DIV/0! -1.3% 0.0% 5.0% 8.8% 7.6% 9.6% 6.8%
30.7%
28.6%
27.9%
26.7%
14.4%
13.1% 12.9%
12.4%
4.9% 4.9%
Department Stores Direct Selling Food Internet Retailing Mass Merchandisers Other Traditional Food Traditional Discounters Cosmetic stores Drugstores Hair Salons
Pharmacies
CAGR 6.0% 5.0% 4.4% 18.2% 5.1% 7.6% 5.8% 9.5% 6.0% 7.9% 6.8% 7.0%
21.2%
16.8%
16.1%
14.9%
13.2%
12.5% 12.6%
11.8%
10.3%
9.2%
7.8%
7.0%
6.2%
4.5%
3.6% 3.4%
2.6%
Department Stores Direct Selling Food Internet Retailing Mass Merchandisers Other Traditional Food Traditional Discounters Cosmetic stores Drugstores Hair Salons
Pharmacies
CAGR 1.2% 1.2% 1.1% 19.1% 1.1% -1.0% -1.7% -1.9% -1.1% 8.8% 1.0% -2.4%
28.0%
26.1%
19.7%
19.4%
18.2% 18.0%
9.2% 9.1%
7.7%
6.1% 5.9%
4.9%
3.9% 4.0% 4.3% 4.1% 4.0%
3.2%
Department Stores Direct Selling Food Internet Retailing Mass Merchandisers Other Traditional Food Traditional Discounters Cosmetic stores Drugstores Hair Salons
Pharmacies
CAGR 0.9% -2.8% 0.2% 11.1% 2.7% 2.7% -1.6% 1.4% 1.5% 1.4% 1.9% -0.3%
32.7%
31.9%
22.7%
20.5%
12.7%
12.0%
8.6%
7.4% 7.8%
6.9% 7.1% 7.3%
5.0% 5.3%
3.3% 3.3%
2.1%
0.9% 0.9% 0.6% 0.6%
0.5%
0.0% 0.0%
Department Stores Direct Selling Food Internet Retailing Mass Merchandisers Other Traditional Food Traditional Discounters Cosmetic stores Drugstores Hair Salons
Pharmacies
CAGR 4.4% 6.4% 6.5% 39.1% 9.9% 7.0% 4.9% 6.6% 4.1% 3.9% 8.0% 4.3%
Baby Care Body Hygiene Deodorants Depilatories Fragrances Oral Care Skin Care Makeup Hair Products
Cosmetic stores 3.9% 11.5% 10.4% 5.2% 34.3% 1.0% 17.2% 22.1% 7.6%
Department Stores 1.3% 1.7% 1.8% 1.2% 15.5% 0.7% 14.1% 16.0% 2.3%
Direct Selling 5.0% 5.6% 7.7% 2.3% 18.6% 1.9% 14.2% 13.1% 3.0%
Discounters 2.3% 2.7% 2.8% 2.1% 0.3% 2.6% 1.2% 0.4% 2.3%
Drugstores 15.7% 11.0% 17.4% 21.5% 8.6% 16.9% 13.5% 17.6% 16.7%
Food 35.1% 41.5% 42.4% 43.1% 6.1% 45.9% 15.5% 9.3% 37.3%
Hair Salons 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3%
Internet Retailing 10.2% 6.6% 2.5% 5.1% 9.0% 7.6% 14.2% 12.7% 7.6%
Mass Merchandisers 3.9% 2.8% 5.0% 6.1% 0.8% 5.2% 1.5% 3.7% 3.1%
Other 9.6% 2.1% 2.3% 1.9% 4.7% 4.0% 2.1% 2.5% 3.1%
Traditional Food 4.5% 10.8% 3.9% 5.0% 0.9% 8.0% 1.2% 0.8% 6.5%
Traditional Pharmacies 8.6% 3.7% 3.7% 6.6% 1.2% 6.3% 5.3% 1.7% 4.3%
ASIA 20.3%
29.8%
Food
Hair Salons
Internet Retailing
1.1%
0.6%
7.5%
Food
Hair Salons
Internet Retailing
15.2%
0.2%
Food
Hair Salons
Internet Retailing
0.0% 2.1%
Skin Care 2.9%
1.3% Makeup Hair Products
3.2% 0.1%
1.3% 1.1% 1.0%
1.4% 2.2% Cosmetic stores Cosmetic stores 2.6% 2.3% Cosmetic stores
0.0% 0.6%
0.0% Department Stores Department Stores 9.2% Department Stores
12.2% 2.1% 8.9%
Direct Selling 7.9% Direct Selling 0.6% Direct Selling
24.2% 1.7% 7.2%
Discounters Discounters Discounters
5.4%
19.4% 0.7% 4.4%
Drugstores Drugstores Drugstores
Food Food Food
6.5%
Hair Salons Hair Salons 15.3% Hair Salons
35.4%
Internet Retailing Internet Retailing Internet Retailing
20.3% Mass Merchandisers 46.1% Mass Merchandisers
Mass Merchandisers 48.6%
Other Other Other
0.1%
1.0% Baby Care 0.7%
Body Hygiene Deodorants
0.4% 0.2% 0.6%
1.0% 0.2% 1.2% 0.4%
1.2% 0.2% Cosmetic stores Cosmetic stores
Cosmetic stores
5.1% Department Stores Department Stores Department Stores
12.0%
Direct Selling Direct Selling 20.3% Direct Selling
19.1% 20.8%
26.5%
18.8% Discounters Discounters 0.6% Discounters
8.1%
Drugstores 0.0% Drugstores 1.7% Drugstores
1.4% 0.2%
Food Food Food
0.0%
5.7% Hair Salons 1.9% Hair Salons Hair Salons
15.6%
3.7%
0.0% Internet Retailing Internet Retailing Internet Retailing
8.5% 0.4%
Mass Merchandisers 37.0% Mass Merchandisers Mass Merchandisers
48.2% 37.2%
Other Other Other
0.1% 0.0%
0.3% 0.6% Depilatories Fragrances 0.8% Oral Care
0.4%
0.3% 1.6% 0.0% 0.6% 3.0% 0.1% 0.8%
Cosmetic stores Cosmetic stores 2.9% 0.4% Cosmetic stores
0.2%
Department Stores Department Stores Department Stores
17.7% 14.6%
Direct Selling 19.4% Direct Selling 18.8% Direct Selling
4.0%
25.2% Discounters Discounters Discounters
24.1%
5.7% Drugstores Drugstores Drugstores
0.0% Food 10.6% Food Food
Hair Salons Hair Salons Hair Salons
0.0% 4.3% 24.9%
Internet Retailing Internet Retailing 5.0% Internet Retailing
Mass Merchandisers 12.1% Mass Merchandisers 44.2% Mass Merchandisers
47.9% 0.0%
Other 9.3% Other Other
Traditional Food 0.0% Traditional Food Traditional Food
Depilatories 4.2%
Fragrances 0.4% Oral Care
0.9% 3.3% 0.4% 0.2%
1.3% 1.9%
1.4% Cosmetic stores Cosmetic stores Cosmetic stores
0.9% 2.8% 0.0%
4.8% Department Stores Department Stores 9.2% Department Stores
0.0% 9.2%
19.8% 6.1% Direct Selling Direct Selling Direct Selling
Discounters Discounters Discounters
11.4%
Drugstores Drugstores 20.5% Drugstores
48.5%
Food 5.5% Food Food
14.5%
Hair Salons 0.1% Hair Salons Hair Salons
4.5%
5.3%
Internet Retailing Internet Retailing Internet Retailing
47.5% 0.0% 51.8%
3.3% Mass Merchandisers Mass Merchandisers 1.1% Mass Merchandisers
18.4% 0.0%
0.0% Other Other Other
0.9%
0.0% Traditional Food Traditional Food Traditional Food