Website specification for “HungryPot/Homegrub”
Introduction:
The website will function as a platform between sellers and buyers for homemade food. Sellers will
have their own page where they will be able to advertise their products and edit them as they
require. Buyers will have a basic login account/Facebook option similar to www.justeat.co.uk.
We will require a payment gate which will transfer a predetermined amount (for e.g. 10%) for the
platform bank account and 90% to the seller’s bank account.
We will need control of payment gate to ensure if we offer 10% off offers we do not affect the seller,
but only remove the amount from our chargers.
Goals of the website is to form a common platform for anyone to use should be very user friendly
and simple.
Audience
Customers are most likely to be people ordering takeaway to be delivered in 30 mins or under, or
people ordering food for an event in the future.
Technical Specifications as User
As Buyer
- Ability to browse the website without having to log in/create account
- Check what is available around me using my post code
- Be able to filter types of food (Italian, Chinese, Indian etc…)
- Be able to filter using “star rating” to find the best shops
- Be able to see the product, small description and the price with the ability to add it to the
basket with one click
- Pick collection or delivery (if the seller provides two options)
- Once confirmed – then login to account or login using Facebook
- Make payment through card or PayPal
- Once order complete, customer will receive and email requesting star rating of the seller.
As Seller
- Will have to register account with us we will then request them to send proof of FSA and
local council confirmation that their premises is registered.
- Check if we can do the registration for the sellers without them having to go through it
- Their premises will then be given hygiene rating by the authorities which will be advertised
on their seller page by us – This cannot be removed.
- We will check the documents sent to us and verify their account within 48 hours. Then
activate their seller account.
- They will then continue to add other details Payment bank account details and creating
their seller page
- The seller will have their own page similar to how justeat.co.uk offers pages for restaurants
- The seller will be able to add photos into a gallery to showcase dishes and edit anything as
any given time.
- The seller will be able to decide on any offers which will be accounted for in the basket
during checkout.
- The seller will describe delivery options radius and any chargers
- Once order is complete the seller will be able to confirm order completion and an automatic
email will be sent to the customer.
- This email will contain a link for customer to provide star rating.
Other Non-functional requirements
- Payment gate will require high level of security to ensure people cannot steal sensitive data
from users - Please confirm what platform you will be using (Shopify? Big Commerce?)
- PCI compliance and Data Tokenization? - Please confirm?
- Loading time? Not massively important but need to ensure customers don’t wait for too long
and move on.
- Compliance requirements the buyer and the seller will have to agree when setting up an
account? Legal requirements
- How user friendly is it to be used on other devices – Tablets, IPad – can elderly use it easily?
- platform is responsibly
- Whose responsible for allergies - add this to legal terms and website
- Food poisoning – Add to user terms and conditions
Example websites
https://www.bigfoodie.co.uk/
First page – is to add post code and find what is available around you
Second page - picking a store we prefer to buy food from
Third page – Can check store details/reviews/ open times/ offers etc.
Fourth page – Menu and adding food to basket options
Fifth page – Login and payment
Website needs to be clean and not over populated like the example above however, examples of
clean websites are:
https://www.potage.co.uk/
Other requirements
iOS and Android Apps developed
Budget
Uncertain – Please read full specification and quote against this. Please offer multiple quotes with
added or reduced technicalities which will alter price.
Time scale (Estimate)
4Weeks – Initial launch of Landing page and seller registration page
8 Weeks – Launch of buyer pages
12 weeks – Launch of business for buyers.
Platform recommendation
Shopify to create the website + other examples
Big Commerce
