Scanner™ Plug-In User Manual: February 2011
Scanner™ Plug-In User Manual: February 2011
User Manual
February 2011
ZEEMS303L Rev. B
Trademark Acknowledgments
Snap-on, Fast-Track, Scanner, and MODIS are trademarks of Snap-on Incorporated.
All other marks are trademarks or registered trademarks of their respective holders.
Copyright Information
©2011 Snap-on Incorporated. All rights reserved.
Disclaimer
The information, specifications and illustrations in this manual are based on the latest information available at the
time of printing.
Snap-on reserves the right to make changes at any time without notice.
ii
Safety Information
For your own safety and the safety of others, and to prevent damage to the equipment and
vehicles upon which it is used, it is important that the accompanying Important Safety Instructions
be read and understood by all persons operating, or coming into contact with, the equipment. We
suggest you store a copy the book near the unit in sight of the operator
This product is intended for use by properly trained and skilled professional automotive
technicians. The safety messages presented throughout this manual are reminders to the
operator to exercise extreme care when using this test instrument.
There are many variations in procedures, techniques, tools, and parts for servicing vehicles, as
well as in the skill of the individual doing the work. Because of the vast number of test applications
and variations in the products that can be tested with this instrument, we cannot possibly
anticipate or provide advice or safety messages to cover every situation. It is the automotive
technician’s responsibility to be knowledgeable of the system being tested. It is essential to use
proper service methods and test procedures. It is important to perform tests in an appropriate and
acceptable manner that does not endanger your safety, the safety of others in the work area, the
equipment being used, or the vehicle being tested.
It is assumed that the operator has a thorough understanding of vehicle systems before using this
product. Understanding of these system principles and operating theories is necessary for
competent, safe and accurate use of this instrument.
Before using the equipment, always refer to and follow the safety messages and applicable test
procedures provided by the manufacturer of the vehicle or equipment being tested. Use the
equipment only as described in this manual.
Read, understand and follow all safety messages and instructions in this manual, the
accompanying safety manual, and on the test equipment.
! DANGER
Indicates an imminently hazardous situation which, if not avoided, will result in death or serious
injury to the operator or to bystanders.
! WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death or serious
injury to the operator or to bystanders.
! CAUTION
Indicates a potentially hazardous situation which, if not avoided, may result in moderate or minor
injury to the operator or to bystanders.
iii
Safety Information Important Safety Instructions
! WARNING
Risk of unexpected vehicle movement.
• Block drive wheels before performing a test with engine running.
A moving vehicle can cause injury.
iv
Table of Contents
Chapter 2: Introduction.............................................................................................................. 4
Connections.................................................................................................................................. 4
Technical Specifications ............................................................................................................... 5
Cables .......................................................................................................................................... 5
Power Supply ............................................................................................................................... 6
Chapter 5: Operations.............................................................................................................. 15
Selecting the Manufacturer......................................................................................................... 15
Identifying a Vehicle ................................................................................................................... 17
Selecting a System..................................................................................................................... 17
Connecting to a Vehicle.............................................................................................................. 18
Selecting from the System Main Menu....................................................................................... 19
Using the Scanner Functions ..................................................................................................... 19
Data Display......................................................................................................................... 19
Codes Menu......................................................................................................................... 20
Functional Tests................................................................................................................... 23
Troubleshooter ..................................................................................................................... 23
Terminating Vehicle Communication ................................................................................... 24
Exiting Scanner Mode .......................................................................................................... 25
Viewing Data Graphically ........................................................................................................... 26
v
Table of Contents
Index .......................................................................................................................................... 56
vi
Chapter 1 Using This Manual
1.1 Conventions
1.1.2 Symbols
The following types of arrows are used.
The “greater than” arrow (>) indicates an abbreviated set of selection instructions.
Example:
• Select Utilities > Tool Setup > Date.
The above statement abbreviates the following procedure:
1. Navigate to the Utilities button.
2. Use the Thumb Pad to navigate to and highlight the Tool Setup submenu.
3. Use the Thumb Pad to navigate to and highlight the Date option from the submenu.
4. Press Y/a to confirm the selection.
The solid arrows (e, c, d, b) are navigational instructions referring to the four directions of the
Thumb Pad.
Example:
• Press the down d arrow.
1
Using This Manual Conventions
1.1.3 Terminology
The term “select” means highlighting a button or menu item using the Thumb Pad and pressing
the Y/a button to confirm the selection.
Example:
• Select Reset.
The above statement abbreviates the following procedure:
1. Navigate to and highlight the Reset button.
2. Press the Y/a button.
Note
A NOTE provides helpful information such as additional explanations, tips, and comments.
Example:
NOTE:
i For additional information refer to...
Important
IMPORTANT indicates a situation which, if not avoided, may result in damage to the test
equipment or vehicle.
Example:
IMPORTANT:
Do not force the CompactFlash® card into the slot.
1.1.5 Procedures
An arrow icon indicates a procedure.
Example:
2
Using This Manual Additional Manuals
3
Chapter 2 Introduction
The Scanner™ Plug-in (Figure 2-1) provides a direct communication link to the electronic control
modules (ECMs) on a vehicle and performs all of the standard functions of a scan tool.
The Scanner™ Plug-in provides extensive vehicle-specific engine, transmission, antilock brake
system (ABS) and airbag diagnostic trouble code (DTC) lists, functional tests, and troubleshooting
information. The Scanner™ Plug-in can display data from the vehicle in text or graphical mode.
2.1 Connections
1 2 3
4
Introduction Technical Specifications
Weight:
9.7 oz.
275 g
2.3 Cables
The included data cable (Figure 2-3) uses interchangeable vehicle adapters for connecting the
Scanner™ Plug-in to the diagnostic connectors of the test vehicle. Captive screws secure both
data cable ends. An optional data cable extension is available.
5
Introduction Power Supply
6
Chapter 3 Getting Started
The following steps get you started using the Scanner Plug-in:
1. Familiarize yourself with MODIS™ controls and connections.
2. Supply power to the scan tool
3. Press the Power button to turn the scan tool on
Refer to your MODIS™ Display User Manual for more information.
4. After the database loads, a series of VIN and vehicle equipment requests display.
5. Press Y/a to accept the default setting for each screen request until you reach the Select
System menu.
6. Highlight any of the systems on the menu, and Press Y/a to select.
The vehicle connection message displays.
7
Getting Started Demonstration Mode
NOTE:
i The Demonstration contains actual data captured while driving a 2001 Chevrolet Tahoe. Look for
the throttle position (TP) sensor dropout while analyzing the data in Graphing mode.
9. To exit the demonstration, press N/X until you return to the system Main Menu.
10. To return to the Main Menu, highlight the View button on the upper toolbar and press N/X.
A demonstration program is also available for Global OBD-II/EOBD.
8
Getting Started Connecting to Vehicle Power
4. Highlight Start Communication on the Main Menu OBD, and Press Y/a to select.
5. Press Y/a when the vehicle connection message displays.
6. The ECU/Protocol Information screen displays, PressY/a to continue.
7. Highlight any of the item on the Select Service menu, and Press Y/a to select.
Simulated test data now displays.
8. To exit, press N/X until you return to the Main Menu OBD.
9. Highlight End of Diagnose at the bottom of the list and press Y/a.
10. Highlight the View button on the upper toolbar and press N/X to return to the Main Menu.
9
Getting Started Connecting to a Computer
For vehicles that do not supply power through the diagnostic connector, you must use the optional
auxiliary power cables.
NOTE:
i Do not plug the Lighter Power Cable into the DC power input port on the top of the unit. Vehicle
power must be supplied to the test adapter for the Scanner to communicate with the vehicle.
2. Plug the small end of the Lighter Power Cable into the port on the test adapter.
3. Plug the large end of the Lighter Power Cable into the socket of the Battery Power Cable.
4. Connect the clamps of the Battery Power Cable to the vehicle battery. Be sure to observe
correct polarity when connecting to the vehicle battery.
10
Chapter 4 Navigation
This section provides MODIS™ Scanner™ Plug-in software navigation information. For
information on general MODIS™ navigation, refer to the MODIS™ Display User’s Manual.
1— Upper toolbar
2— Main body
3— LED indicators
Figure 4-1 Sample Scanner screen
11
Navigation Screen Layout
Pause Stops data collection and lets you review the buffered data
Lets you store scanned vehicle data or save the current screen
Save
in memory
Scanner Button
When the Scanner button is selected, the background of the main body turns white, indicating that
Text view is active (Figure 4-4) and the up b and down d arrows and the Y/a and N/X buttons are
used for screen navigation.
12
Navigation Screen Layout
When you select a different button from the upper toolbar using the left e and right c arrows in
Text view, the background of the main body turns gray, indicating the screen is inactive
(Figure 4-5). See “Terminating Vehicle Communication” on page 24 for more information.
Always exit Scanner mode before powering off. Exiting Scanner mode is different depending on
the view option selected.
IMPORTANT:
Exiting Scanner mode does not ensure that you have safely terminated communication with a
vehicle. See “Terminating Vehicle Communication” on page 24.
13
Navigation Making Selections
z To make selections:
1. Highlight a button or menu option.
2. Press Y/a to confirm the selection.
For more details, refer to the Navigation chapter in your MODIS™ Display User Manual.
14
Chapter 5 Operations
This section explains general Scanner™ Plug-in operations and offers instructions for
customizing certain functions. The following is an outline of basic Scanner operation.
NOTE:
i The sequence of steps may vary depending on manufacturer or model of the test vehicle. See the
manufacturer-specific vehicle communication software manuals for detailed procedures.
1. Select the manufacturer—Select and load the software database for the manufacturer of the
test vehicle. See “Selecting the Manufacturer” on page 15.
2. Identify the vehicle—Identify the test vehicle to the Scanner™ Plug-in by entering VIN
characters and answering questions. See “Identifying a Vehicle” on page 17.
3. Select the system—Enter the system to be tested (engine, transmission, ABS, etc.). See
“Selecting a System” on page 17.
4. Connect the Scanner™ Plug-in to the vehicle—Follow the on-screen connection
instructions to connect the Scanner™ Plug-in to the test vehicle. See “Connecting to a
Vehicle” on page 18.
5. Select the required test from the menu—Select tests for the vehicle you have identified.
See “Selecting from the System Main Menu” on page 19.
15
Operations Selecting the Manufacturer
1 2 3
1— Scanner function
2— Scanner menu
3— Submenu
Figure 5-1 Sample Scanner main menu software selection
16
Operations Identifying a Vehicle
NOTE:
i The exact procedure varies depending on the manufacturer. Screen prompts will guide you
through the procedure.
z To identify a vehicle:
1. Once the database loads, the first vehicle identification (ID) screen displays (Figure 5-3).
2. Press the up b and down d arrows on the Thumb Pad until the correct character is shown,
then press Y/a.
3. Continue by entering VIN characters and pressing Y/a or N/X to answer the on-screen
questions as necessary.
Once the vehicle identification is complete, a Select System menu displays (Figure 5-4).
17
Operations Connecting to a Vehicle
z To select a system:
1. Press the up b and down d arrows so the cursor is at the system you wish to test.
2. Press Y/a to select.
18
Operations Selecting from the System Main Menu
19
Operations Using the Scanner Functions
On some models, the engine must be started or cranked before data can be displayed. For these
models, a “Waiting to Communicate” message displays if the engine was not cranked or started.
Once a selection is made, vehicle data displays (Figure 5-8).
20
Operations Using the Scanner Functions
Trouble Codes
Selecting Trouble Codes typically opens a menu of viewing options. Select from the list to view
DTC data (Figure 5-10).
Clear Codes
Selecting Clear Codes erases any DTCs that are stored in the selected control module of the
vehicle. Once the DTCs are erased, a confirmation message displays.
21
Operations Using the Scanner Functions
2. Press Y/a to view the recorded data, which displays similar to live data.
3. Press N/X once to open the Exit menu.
4. Press N/X twice to return to the Codes Menu.
DTC Status
DTC Status allows you to view the condition of any available DTC. For example, a DTC whose
setting conditions occurred once but must occur twice before the code actually sets would display
as a pending code.
22
Operations Using the Scanner Functions
6. Press N/X once to close the DTC Staus report, twice to return to the Codes menu.
5.6.4 Troubleshooter
The Troubleshooter selection appears on the system Main Menu only if Fast-Track®
Troubleshooter information is available. Fast-Track® Troubleshooter is a database of experience-
based information of validated real-world repair strategies that top-notch technicians have
compiled since 1988.
Select Troubleshooter, and a system menu may display.
23
Operations Using the Scanner Functions
Select a system and a Troubleshooter Menu opens, Typical Troubleshooter menu options include:
• Code Tips
• Symptom Tips
• Time Savers
• Common Problems
• Tests and procedures
• Technical Assistance
• Fast-Track Data Scan (Normal Values)
Troubleshooter menus vary by make, model, and system.
Certain information available from a Troubleshooter tip, such as circuit and connector diagrams,
may not display properly on the scan tool screen. In this case, the Troubleshooter tip directs you
to a numbered reference. These References, which allow you to access more information about
the vehicle in the Fast-Track Reference database, are available on line. Simply open your web
browser to www.askatech.com and click on Fast-Track Reference.
IMPORTANT:
Damage to the vehicle may occur if communication is abruptly terminated.
24
Operations Using the Scanner Functions
A “stopping communication” message appears briefly before the main menu displays.
25
Operations Viewing Data Graphically
IMPORTANT:
Exiting Scanner mode does not ensure that you have safely terminated communication with a
vehicle. See “Terminating Vehicle Communication” on page 24.
26
Operations Viewing Data Graphically
Reviewing PIDs
You can review collected PID data by pausing the screen (Figure 5-19). Once data collection is
paused, all of the data being held in the buffer can be reviewed.
1 2 3
1— Pause/Play button
27
Operations Viewing Data Graphically
2— Review button
3— Parameter data
Figure 5-19 Sample paused upper toolbar in PID List view
28
Operations Viewing Data Graphically
NOTE:
i Any PIDs that were locked are unlocked whenever a selection is made from the Sort button.
Locking Parameters
You can lock parameters in place for customized list viewing.
z To lock a parameter:
1. From the upper toolbar, press the down d arrow.
2. Select the parameter you want to lock.
The parameter menu displays (Figure 5-21).
3. Select Lock.
A lock icon displays to the left of the parameter name (Figure 5-22) and the locked parameter
stays in place when your scroll through the list.
z To unlock parameters:
1. Select a locked parameter and when the parameter menu displays, select Unlock.
The lock icon disappears and the parameter can be scrolled as before.
2. Press N/X to return to the upper toolbar.
29
Operations Viewing Data Graphically
Text View
Text view displays parameters as plain text (Figure 5-23).
Graph View
The Graph view let you view data in line graph format (Figure 5-24). You can view two, four, six,
or eight graphs at a time depending on the option selected from the VIEW menu.
1
2
3
30
Operations Viewing Data Graphically
Parameter Menu
When viewing data in the Graph view, the scan tool offers a parameter menu (Figure 5-25) with
the following options.
• Lock—lets you lock a parameter into position to compare readings.
• Unlock—lets you unlock a single parameter.
• Unlock All—lets you unlock all locked parameters.
• Auto Scale—lets you automatically rescale the minimum and maximum values of the
selected graph captured within the last 2000 points.
• Manual Scale—lets you scale minimum and maximum values of the selected graph.
• Scale All—lets you scale the minimum and maximum values of all the graphs.
• Set Trigger Levels—lets you specify automatic screen-pausing conditions when Snapshot >
PID Trigger is used.
• Clear Trigger Levels—lets you remove set trigger conditions from the selected parameter.
• Clear All Trigger Levels—lets you remove set trigger conditions from all parameters
simultaneously.
z To lock a parameter:
1. From the upper toolbar, press the down d arrow.
The highlight moves to the first parameter graph.
2. Select the parameter you want to lock.
The parameter menu displays (Figure 5-25).
3. Select Lock.
A lock icon displays and that graph does not move when you scroll the data (Figure 5-26).
31
Operations Viewing Data Graphically
z To unlock a parameter:
1. Select the locked parameter to open the parameter menu (Figure 5-27).
2. Select Unlock.
The lock icon disappears and the parameter can be scrolled as before.
32
Operations Viewing Data Graphically
3. Use the down d arrow to move the maximum displayed value into position.
4. Press Y/a to set the selected value.
5. Press Y/a to scale the minimum value.
6. Use the up b arrow to move the maximum displayed value into position.
7. Press Y/a to set the selected value.
8. Press N/X to exit manual scale.
The top and bottom of the graph is now clipped so that only the portion that falls between the
selected minimum and maximum values displays.
33
Operations Viewing Data Graphically
4. Set the lower trigger level using the up b and down d arrows and press Y/a.
The area between the two trigger levels establishes the triggering condition. Any data points
that register outside of your set condition trigger the on-screen graphing to freeze.
5. Press Y/a if you want to switch between trigger level lines during the setting process.
6. When you finish setting your trigger level, press N/X.
NOTE:
i Only three parameters can have trigger levels set at one time, but only one of the conditions needs
to be satisfied for triggering to occur.
Trigger Delay
Once the trigger is detected, a collecting snapshot dialog box displays (Figure 5-35) and data after
the trigger detection begins to collect.
34
Operations Viewing Data Graphically
The amount of data collected is specified by the % After Trigger setting, found in Utilities > Tool
Setup > Save Data. You can manually stop the snapshot by pressing Y/a at any time during the
data collection.
Once data collection is finished, graphing automatically stops and the screen changes as follows
(Figure 5-36):
• The Play button replaces the Pause button on the upper toolbar.
• A frame counter, showing the trigger point, displays on the buffer bar.
• A vertical line displays at the point where the trigger was detected on all of the parameter
graphs. A different color is used for vertical line on the graph of the parameter that set the
trigger, which makes it is easy to determine what condition caused the event.
NOTE:
i When the Play button is selected to resume data collection the red and green trigger detection
lines turn gray to indicate data collection was stopped at this point.
z To restart graphing:
• Select the Play button (Figure 5-36).
35
Operations Viewing Data Graphically
When the Pause button is selected, it changes to the Play button, which resumes data collection.
A frame counter now displays on the buffer bar. Select Play to resume viewing live data and a gray
vertical line now appears on the graphs at the point where the data collection was paused.
The Review button on the toolbar becomes active when data collection is paused and the position
indicator located just below the toolbar displays. The Review button allows you to scroll through
and review frames of data.
36
Operations Viewing Data Graphically
2. Navigate through the paused data using the up b, down d, right c, and left e arrows on the
thumb pad:
a. Up b moves you forward one frame at a time.
b. Down d moves you backward one frame at a time.
c. Right c moves you backward one screen at a time.
d. Left e moves you forward one screen at a time.
Scroll option are also available for reviewing the data.
3. With the Review button active, press Y/a to change scroll options.
The Scroll options dropdown menu displays (Figure 5-41).
37
Operations Viewing Data Graphically
NOTE:
i Any locked parameters are unlocked whenever a selection is made from the Sort button.
38
Operations Saving Captured Data
When viewing paused data, a Zoom Out selection is available on the drop-down menu. Select
Zoom Out and all of the data in the buffer displays on the graphs.
z To save a frame:
1. Select the Save button from the toolbar.
A dropdown menu of choices displays (Figure 5-46).
39
Operations Saving Captured Data
NOTE:
i Frame files are saved with a SC(S) file type designation.
40
Operations Viewing Saved Data
A “saving scanner data” message displays while the file is being saved. Once the message
clears, the file is ready for reviewing.
NOTE:
i All movie files are saved with a SC(M) file type designation.
NOTE:
i Image files are saved with either a BMP or JPG file type designation.
41
Operations Viewing Saved Data
3 4 5 6 7 8 9 10
2 11
42
Operations Viewing Saved Data
– SC(S)—frame file of up to 2000 data points saved using the Save Frame toolbar option.
– SC(P)—snapshot file of one data stream transmission saved using the Snapshot button
on the toolbar.
– BMP—screen image saved using the Brightness/Contrast button. The button is set to
Save Image with BMP (bitmap) selected as the File Type in the Save Data dialog box.
– JPG—screen image saved using the Brightness/Contrast button. The button is set to
Save Image and JPEG is selected as the File Type in the Save Data dialog box.
– SPS—designates bitmap files saved prior to the 7.2 software update.
• Size is the percentage of available storage space used.
• Date/Time is the date and time that the data was saved.
• Year is the vehicle model year.
• Make is the vehicle manufacturer.
• Component is the component tested.
• Condition is for good, bad, or unknown status options.
z To load data:
1. Select Save Data > Data Management.
The Data Management screen displays.
2. Select a file from the list.
3. Select Load from the upper toolbar.
43
Operations Viewing Saved Data
44
Operations Viewing Saved Data
NOTE:
i Factory-installed files cannot be deleted.
z To delete files:
1. Select Save Data > Data Management.
2. Select a file from the list.
3. Select Delete from the upper toolbar.
A confirmation message displays (Figure 5-52).
4. To permanently remove the data from memory, press Y/a, or press N/X to keep the data and
close the dialog box.
After processing your delete request, you are returned to the Data Management screen.
45
Operations Viewing Saved Data
NOTE:
i Factory installed files can not be deleted, copied or moved.
46
Operations Print Button
z To print:
1. Verify that your printer and scan tool are set up properly for printing.
2. Select a print option from the dropdown menu (Figure 5-58).
When printing begins, an “Initializing printer...” message displays. The message box closes
when printing is complete.
47
Operations Tools Button
NOTE:
i The Custom Data List and LED Setup selections are only available when in the Text view mode,
these menu selections do not display when in Graph or PID List modes.
z To change a setting:
1. On the upper toolbar, select Tool > Custom Setup.
The Scanner Units dialog box displays (Figure 5-60).
48
Operations Tools Button
2. Use right c and left e arrows to move between measurements, press Y/a to open a
dropdown menu for the item to be changed.
3. Select the desired measurement and the dropdown closes.
4. Press N/X to confirm your selections and return to the Tools Setup menu.
NOTE:
i If a parameter is not selected for display in the Custom Data List, it will not be displayed when you
enter Troubleshooter.
49
Operations Tools Button
50
Operations Tools Button
2. Use the up b and down d arrows to scroll through the list of available parameters.
3. Press Y/a to lock in a selection and move the highlight to the next LED.
4. Press N/X to close the menu and return to the data display once all the LEDs are assigned.
51
Chapter 6 Maintenance
This section covers potential maintenance issues for the Scanner™ Plug-in.
52
Maintenance Installing the Scanner™ Plug-in
53
Appendix A Troubleshooting
The following are solutions for problems that can occur while using the Scanner™ Plug-in.
The following conditions cause the Scanner™ Plug-in to display a “No Communication” message:
• The Scanner™ Plug-in is unable to establish a communication link with the vehicle.
• You are using the incorrect Personality Key with the test adapter.
• You selected a system for testing that the vehicle is not equipped with (for example, ABS).
• There is a loose connection.
• There is a blown vehicle fuse.
• There is a wiring fault on the vehicle.
• Incorrect vehicle identification was entered.
54
Troubleshooting Using Legacy Software
55
Index
A I
adapters. See test adapters identifying a test vehicle 15
auto scroll 44 identifying a vehicle 17
auxiliary power cables information tests 23
vehicle power 9, 10 installing the plug-in 4
B L
bold text 1 Legacy Software 55
loading saved data 43
C
cables M
data 4 main body 14
Clear Codes 21 manual conventions 1–3
Codes Menu 20–22, ??–23 Manual scale 33
component tests 23 manuals, additional 3
connecting to a vehicle 15, 18 manufacturer
connecting to vehicle power 9 selecting 15–16
connections 4 manufacturer selection (vehicle) 15
connectors 4 messages 2
copying data 45 important 2
cursors 38 note 2
Custom Setup 48 moving saved data 45
D N
Data buffer no communication message 54
clearing 28, 37
Data Display 19 O
Data Management screen 42 operations
data parameters connecting to a vehicle 15, 18
customizing list 49 identifying a test vehicle 15
reviewing 27 selecting a system to test 15
deleting saved files 45 selecting software 15
diagnostic trouble codes selecting tests 15, 19
displaying 20
DTC Status 22 P
parameter menu 31–36
E clear all trigger levels 31
exiting Scanner mode 25 clear trigger levels 31
lock 31
F scale 31
set trigger levels 31
Freeze Frame/Failure Records 21 pausing data 28, 36
Personality Key 54
G PID list
graphing data 30–39 sorting 28
graphs 30–36
parameter menu 31
56
Index R
T
terminating vehicle communication 24
terminology 2
test adapters 9, 10, 54
tests
selecting 15, 19
toggle tests 23
tool help 3
tools button 48–49
trigger delay 34
57