POOR CELL PERFORMANCE REPORTED

SDCCH SDCCH RF LOSS

N N % N N N CALL Y CALL SETUP N DROP CALL N
CONGESTION RATE
PHANTO SUCCESS SUCCESS RATE
HIGH ? POOR?
ANY PAGING M RACHs RATE RATE LOW? HIGH?
C
OVERFLOWS ? HIGH ? LOW?

Y
Y Y Y
Y N TCH RF Check for sudden
Loss Rate drops and possible
ESTABLISH WHY TCH High? hardware or BSS
Max No. Of Y Co-ch BCCH & Do Phantom Y faults.
Y RESOURCE DECREASED
Transmitted Pages Y BSIC allocation RACHs increase  Hardware?
Variable Over with Nei/Adj with SDCCH  BSS Fault incl TX
Time? Cell ? Congestion? failures? Y Does avail TCH Y Tch Setup Y Y
N  RCU Removed/Stolen? decrease with congestion
Cell  Faulty Timeslots? TCH cong. poor?
Combined Increase? High no. of N Sudden
N Y ? N quality change in
Handovers? TCH MHT?
Re-allocate BCCH freq
or BSIC to Cell or Nei N
N Does SDCCH Y N
MHT change with Y N
SDCCH Add TCH Capacity to
Hardware N Fix H/W or
Congestion ? Cell or Implement
Convert to Non- Check CHECK Performance OK? BSS Fault
Congestion Relief Y Assignment Freq Re-use
combined if Dimensioning HARD Parameters Failure Rate
Y on all
possible and definition WARE N Lost Poor? DRI/CUs
of Location e.g OK?
Area. Review RCUs N
Paging Traffic Tx,etc Are available Correct Re-allocate
or Implement SDCCH channels N Training
N frequencies to
LAC Splits if enough? Seq Error in
Re-allocate cell
LA is too big. Y Hardware Freq Re-use N Database Check nei
Performance on all DRIs Frequencies definitions,
& Calibration OK? to Cell performance
Y OK ? Y Assignment
and
N Failure Rate
calibration
N Recovered
of other
Poor?
Y Are Training Y Handover cells on the
Increase no. of SDCCHs
Sequences Same Drop Rate same BSC
Allocated or Implement
Dynamic SDCCH Config. on all DRI/CUs? High?
Check routing and N
MSC congestion stats.
N
Refer to switching if
also high.
Y Is cell using N Y
N SDCCH RF synthetic Y
Loss Rate hopping? Internal
Y Handover
Poor?
Y Drop Rate
Is cm_serv_sms High?
N MSC Connection N
FURTHER INVESTIGATION Refusal Rate
much greater than
sum of
 Drive Testing incl. Freq Scanning. High? sms_init_sdcch and Are all SDCCH Freq Re-
N Y N
 Check The Site’s RF Footprint for any sms_init_tch? Move all timeslots on use on all
N

Spillages. SDCCH to BCCH RCU? DRIs OK?

 Run Call Traces on the Cell. BCCH RCU if
possible Y
 Check Transmission Event Logs for Tx Y
Link Stability. Re-allocate frequencies
 Check Configuration. Check sms performance of to cell Hardware
this cell. Refer to high
 Check CPU - GPROC/DHP/BTP/COBA level support if required
performance
Y & calibration
& COSA(SBS) Utilisation esp. InCell
OK?
(Motorola) on LAC Boundaries with
Increased Signalling due to LAC Updates.
 Confirm Validity of Stats. Fix H/W or N
External
BSS Fault
 Review Database Parameters e.g. Y Handover
Check nei definitions, database Drop Rate
modify/speed up critical handovers viz. configuration, performance High?
tunnels, over the hills, micro layers, etc. and calibration of other cells
 Involve High Level Support. on other BSCs
N
 Call Blessing