Document Style Guide
Table of Contents
Overview ................................................................................................................................................. 3
Cover Page .............................................................................................................................................. 3
Release Number ..................................................................................................................................... 3
Document Control Number .................................................................................................................... 4
Fonts ....................................................................................................................................................... 4
Headings ............................................................................................................................................. 4
Paragraphs .......................................................................................................................................... 4
Headers / Footers ............................................................................................................................... 4
Title Page ............................................................................................................................................ 4
Text Colours ............................................................................................................................................ 5
Margins ................................................................................................................................................... 5
Headers / Footers ................................................................................................................................... 5
Table of Contents ................................................................................................................................... 5
Spacing .................................................................................................................................................... 6
Tables ...................................................................................................................................................... 6
Numbering / Bullets ............................................................................................................................... 7
Notes / Caution / Important References ............................................................................................... 8
Other Considerations ............................................................................................................................. 8
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Overview
This Style Guide contains documentation standards for developing Policies, Guidelines, Procedures, Standards
and Process documentation. The information in this guide should be followed when creating any of these
documents for internal distribution.
The format of the title page used in this Style Guide should be followed when developing any of the document
types referenced above.
Cover Page
The format and content of the Cover page depicted in this Style Guide should be followed when developing
any of the document types referenced in the Overview. The “Sponsor” field should contain the name of the
business unit or functional department responsible for the information in the document. It should not contain
a person’s name.
The Prepared By and Approved By fields should contain the name of the applicable individual.
The Origination Date should be the date when the document was approved for the first time. This date should
never be changed. The Current Release Date should contain the date that this specific release was approved.
This date will change as new releases are issued. The Current Release Date field should correspond with the
most recent date in the Release History table.
The Document Control Number (DCN) should be assigned when the original document is written. This field
should not change once the number has been assigned.
The Release Number should be updated to correspond with the latest number referenced in the Release
History table. See the Document Control Standards for details on the numbering scheme.
Release Number
The Release Number configuration consists of whole number with a single digit to the right of the decimal
point. The whole number to the left of the decimal indicates a major change to the document. For example a
complete rewrite of the content because the process or procedure or policy or guideline completely changed;
or there was a significant change to the process that impacted how the activity was managed.
The single digit to the right of the decimal indicates a minor change to the document since its last issue date.
For example a process step was added; or an activity was updated on a procedure; or a new form was included
in the document reference.
Each time the document is reissued the DCN number must be updated. Usually the update only impacts the
number to the right of the decimal and not the whole number to the left. The update should only be
incremented by one number at a time. For example, version 1.0 is updated to 1.1 or version 2.3 is updated to
2.4. As indicated above, if the change constitutes a major shift in the document then the version number
would change from 1.0 to 2.0 or 1.5 to 2.0. Whenever there is a major change to the DCN the new DCN always
starts with “x.0” (where x is the next sequential whole number (1, 2, 3 etc.). The first decimal number should
always start with 0 zero when there is a major change in the document that results in the whole number being
updated to the next incremental number.
During the document review process, if there are several reviews and subsequent revisions before the updates
are approved, it is recommended that a second digit to the right of the decimal be used to track all of the
various review cycles. For example, when going from 1.0 to 1.1 there may be several reviews requiring tracking
versions (1.11, 1.12, 1.13, etc). However, once the document is approved the second decimal number is
dropped from the final document so it is issued as version 1.1 for the functional audience to use.
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Document Control Number
The Document Control Number (DCN) is assigned based on the type of document. Policies are assumed to be
the primary driver behind the document structure; therefore the numbering scheme is based on this premise.
There are five document types assigned control numbers: Policies, Guidelines, Procedures, Processes and
Standards. The control number configuration is six digits in length divided into two 3‐digit sections. The first
3‐digit number references the Policy and the second 3‐digits will indicate one of the other four types linked to
the Policy. Each sub document type has a group number assigned that allows for 200 documents to be
associated with a specific Policy.
• 100 = Policies
• 200 = Guidelines
• 400 = Procedures
• 600 = Processes
• 800 = Standards
This is an example of a DCN number assigned to the first policy and associated guidelines: 101.201; or a
Procedure DCN would contain this configuration: 101.401. If a document is associated to all policies as in the
case of the Policy Exception Procedure the Policy number is “100” indicating all policies, followed by the sub
section identifying the specific document type. For example the Policy Exception procedure number is:
100.401 where “4” designates a procedure and “1” indicates the first procedure associated to that policy.
In situations where a sub document applies to more than one policy, the assignment is made to the policy with
the most impact. Subsequent policies where that document applies will contain a reference to the DCN and
title.
Fonts
Headings
Section headings should use Calibri, Bold.
• Heading 1 = 12 point size / small caps
• Heading 2 = 10 point size
• Heading 3 = 10 point size
If additional sub‐ headings are required use the same font style as Heading 3.
Heading 1 should not be indented. However, each subsequent sub heading should be indented such that the
text begins directly under the beginning of the previous heading’s text.
Paragraphs
All text within the document should use Calibri, 10 point, Regular.
Exception – use Calibri, 10 point, Bold when creating table headings.
Headers / Footers
Use Calibri, 8 point, Regular.
Title Page
Document titles should use Calibri, 24 point, Bold.
Sub‐titles should use Calibri, 16 point, Bold.
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Text Colours
Generally text colour should be set to automatic which will result in a black type face.
Under special circumstances when colouring text for highlighting purposes it is recommended that bold type
face be used with black. However if colouring the text is preferred the individual may select any appropriate
colour keeping in mind that the colour needs to be visible if the document is printed on a black/white printer.
Margins
Page margins should be 1 inch on all four (4) sides.
Headers / Footers
Headers should contain the company logo in the left corner and the page number in the right corner.
Footers should contain the appropriate document classification in the left corner and the document title in the
right corner using standard formatting as indicated in this document. There are 3 document classifications that
may be used depending on the content of the material:
• EYES ONLY (all caps / red): This classification is for “secret” material that has a limited
audience.
• INTERNAL USE ONLY (all caps / blue): This classification is for confidential material that has a
specific audience.
• GENERAL USE (all caps / green): This classification is for general purpose material that may be
disseminated to anyone in the company.
A 1/2 point line should appear below the header content and above the footer content to indicate separation
between these sections and the body of the document.
It is recommended that both the header and footer be constructed using a two column, single row table so
that it will automatically expand and contract with the page display (landscape vs. portrait). Additionally, the
separation line in the header and footer should be linked to a carriage return (2 point Calibri) instead of the
table format itself. This will enable the author to place the header information exactly at the beginning and
end of the lines at the margin break.
Some document formats allow for a title in the header. This information should be displayed using Calibri, 12
point Bold font. When a title is placed in the header, move the page numbers to the footer under the file
name.
Table of Contents
A table of contents is optional. However, when using a table of contents the following applies.
• Font = Calibri, 10 point
• Level One Heading is Bold face
• Level Two Heading is Regular face
• Level Three Heading is Italic face
• Spacing between lines should be set at 1 ½ in the Paragraph window with Before / After set
to zero.
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Spacing
All spacing should be set using the Paragraph feature for the body of the document and the Styles feature for
headings.
• Headings – 12 point, Before / 3 point, After.
• Text – 6 point Before and After
• Tables:
o Rows – 3 point Before and After text
o Spacing between the last sentence and the beginning of a table should be set to 12
point.
o A single carriage return should be used to separate the end of the table from the next
content in the document. This carriage return should have the paragraph spacing
Before and After set to zero.
• Bullets – 3 point Before and After
• Header / Footer – 3 point Before and After
Tables
Tables may be constructed in several different styles. Generally tables should be created using lines to
separate the cells as indicated in this example.
Document Type Number Title
POLICIES
GUIDELINES
STANDARDS
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However, other styles are also acceptable depending on the impact attempting to be conveyed. For example:
Retention Period
Function / Record Regulation / Citation
(In years)
Corporate and Genera;
Capital Stock Records
Capital Stock Ledgers Maintain; DO 17CFR250.26
Stubs of Capital Stock Insurance 06 after cancellation 17CFR240.17A(d)
Stock Transfer Registers 01 yr after transfer 17CFR240.17Ad‐7c
Cancelled Stock Certificates 06 after cancelation 17CFR 240.17Ad‐6
Bonds of Indemnity and affidavits 03 17CFR240.17F1
covering issuance of stock
certificates to replace lost
certificates
Font size within a table can be changed to accommodate the row and column spacing. However, 8 point
regular should only be used as a last resort. 10 point regular should be used whenever possible.
Heading text is generally displayed in black type face. However white type face can be used if the row colour is
too dark as in the first example above. This decision is at the discretion of the document creator.
The line style is optional. However, the default is a solid line a ½ point width.
Numbering / Bullets
When using numbering, it is recommended that a Style be created to manage the automatic sequencing
usually needed with this feature. The style to be used is left to the discretion of the document creator,
however it is recommended to use numbers instead of letters unless the sequence has several sub‐levels.
Always use round bullets instead of square bullets. If several levels of bullets are necessary, the first level
should use a black bullet with the second level using a clear bullet. If subsequent levels of bullets are required
change the shape to square and begin with a black bullet followed by a clear bullet.
Do not use coloured bullets, for example – red, blue, green or yellow. Using coloured bullets tends to wash out
the bullet when using a black / white printer.
Always have at least two bulleted statements together. Do not use bullets to highlight a single reference. The
same principle holds true for numbered statements.
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Notes / Caution / Important References
Notes, Caution statements, and important references should be highlighted to capture the attention of the
reader. The following formats should be used when calling out this type of content.
Note:
(Field colour = 219/236/204)
Caution!
(Field colour = 248/247/215)
Important!
(Field colour = 219/241/255)
A carriage return should be used to separate this information from the next sentence in the document.
Sentences preceding the highlighted text should have 12 point spacing between the last sentence and the
Note, Caution statement, or important reference.
Other Considerations
Do not use carriage returns between paragraphs. The paragraph spacing recommendations in this document
replaces the need for carriage returns. Reducing carriage returns in a document helps maintain a smaller
overall document size which is important in documents containing graphs, flow diagrams, tables, etc.
The logo should be displayed using the size depicted in the header and cover page of this Style Guide.
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