Hotel Check-In/Check-Out Test Case

Table of Contents
Description of Application............................................................................................................ 3
Test Environment......................................................................................................................... 3
Summary of Tests........................................................................................................................ 3
Level of Effort............................................................................................................................... 3
Tests Cases................................................................................................................................. 3
Description of Application
The application that is needed will be a C# application developed to help the hotel
handle the process of checking customers in and out at the front desk. The application
will allow the clerk to check to see if a quest has a reservation, search for available
rooms, check to make sure a credit card is valid, generates a bill upon check-out, and
marks the room empty after the guest checks out.
The clerks will also need to log-in and out of the system when depending on whether
guests are in line or not. Because of the amount of personal information that is entered
into this system, security is important and clerks must have strong passwords and all
transactions must be labeled with the clerk’s username and the time of the transaction.

Test Environment
The test environment will involve the use of a computer similar to the system used at
the hotel’s front desk. The computer will run on a Windows 7 operating system.

Summary of Tests
I will test the clerks’ ability to log in and out of the system quickly and efficiently; the ability to
create an account with a valid password, ensuring that an occupied room is marked as such
and a vacant room is marked “vacant”. I will also be testing to ensure that the security
components are present; for example, the manager is the only one who can handle cash, and
clerks are required to log-in and out of the system.

Level of Effort
These tests will not take a lot of time because they do not include testing the code. They are
mainly end-user tests in order to ensure that the software is functioning correctly.

Tests Cases
Test Test Test data Expected result Test Status
ID scenario results
1 Log-in Passing: Username: ddavis Passing: Clerk is
Password: (user able to log
password) in and is
Failing: Username: directed to
ddavis768 the check-
Password: (user in screen.
password) Failing: Error
message is
displayed
 asking
clerk to try
again.
2 Log-out Passing: Clerk clicks “log- Passing: Clerk is
out” button logged out
Failing: Clerk clicks “log- and
out” button redirected
to the
home
screen.

Failing: Clerk is not

logged out
and gets
an error
message.
3 Search for Passing: Enter valid name: Passing: Guest’s
reservation Sally Johnson reservation
using Failing: Enter invalid is displayed
guest’s name: Failing: Error
first and S@ally J0hnson message
last name displayed

4 Check-in – Passing: CC#: Passing: Completed

test if clerk 5599236384541878 transaction
can check Name on card: – guest is
guest in Gary Grant able to
with valid (matches customer check in
credit card ID) Failing: Error
Failing: CC#: 051334535 message
Name on card: displayed
Gary Grant – guest
unable to
proceed
with
check-in

5 Occupied Passing: Clerk checks-in Passing: Occupied

roomed guests room
marked Failing: Clerk does not marked
“occupied” click submit occupied
Failing: Occupied
room still
marked
vacant
6 Check-out Passing: Clerk inputs valid Passing: System
room number = generates
1001 bill
Failing: Clerk inputs Failing: Error
invalid room message is
number = G1001 displayed
7 Create Passing: Username: ggrant Passing: Account is
account Password: created
tiatpw21 Failing: If the
Failing: Username: ggrant software
Password: grant1 is working
correctly,
the user
will not be
able to
create an
account
without an
8
character
password.
If it is not,
the user
will be
able to
create an
account
without a
valid
password.
8 Clerk Passing: Clerk is logged in Passing: “Access
handling and clicks “cash” Denied”
cash as payment message
Failing: Clerk is logged in Failing: Clerk
and clicks “cash” granted
as payment access
9 Generate Passing: Manager is Passing: Report is
occupancy logged in and displayed
report generates report Failing: Manager
Failing: Manager is gets error
logged in and message
generates report or
information
is not found
10 Vacant Passing: Clerk checks Passing: Room
room guest out marked
marked Failing: Clerk checks “vacant”
“vacant” guest out Failing: Room still
marked
“occupied”