Contents

Introduction 1
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features of the Rack Automatic Transfer Switch 1
Initial setup 2
Access Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Overview 3
Automatic Transfer Switch

Access priority for logging on 3

Types of user accounts 4
USER’S GUIDE

Recovering from a Lost Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Upgrading Firmware Through a Serial Connection . . . . . . . . . . . . . . . . . 6
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Link-RX/TX (10/100) LED 10
Status LED 10
Load indicator LED 11
Watchdog Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Overview 11
Network interface watchdog mechanism 11
Resetting the network timer 12

Control Console 13
How to Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Overview 13
Remote access to the control console 13
Local access to the control console 14
Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Example main screen 15
Information and status fields 16
Control Console Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
How to use control console menus 18
Main Menu 18
Device Manager option 19
Network option 19
®

System option 20
i
 Web Interface 21
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Supported Web browsers 21
How to Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Overview 22
URL address formats 23
How to Use the Tabs, Menus, and Links . . . . . . . . . . . . . . . . . . . . . . . . 24
Tabs 24
Menus 24
Quick Links 25
Automatic Transfer Switch

Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Overview 26
Quick status icons 26
USER’S GUIDE

Active Alarms 27
Device Status 27
ATS Parameters 27
Recent Device Events 28
Additional information on Home page 28
Selecting a menu to perform a task 28

Unit Menus 30
Unit Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Status 30
Measurements 31
Configuration 31
Control 33
Event Counts 33
About ATS 33
Automatic Transfer Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Configuring load thresholds 34
Setting the Low Load Warning Threshold 35

Administration: Security 36
Local Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Setting user access (Administration>Security>
Local Users>options) 36
Remote Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
®

ii
 Authentication (Administration>Security>Remote
Users>authentication) 36
RADIUS (Administration>Security>Remote Users>RADIUS) 37
Configuring the RADIUS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Summary of the configuration procedure 38
Configuring a RADIUS server on UNIX® with shadow passwords 39
Supported RADIUS servers 39
Inactivity Timeout (Administration>Security>Auto Log Off) . . . . . . . . 40

Administration: Network Features 41

TCP/IP and Communication Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Automatic Transfer Switch

TCP/IP settings (Administration>Network>TCP/IP) 41

DHCP response options 43
Port Speed (Administration>Network>Port Speed) 45
USER’S GUIDE

DNS (Administration>Network>DNS>options) . . . . . . . . . . . . . . . . . . . 46
Web (Administration>Network>Web>options) . . . . . . . . . . . . . . . . . . . 48
Console (Administration>Network>Console>options) . . . . . . . . . . . . . 50
SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
SNMPv1 (Administration>Network>SNMPv1>options) 52
SNMPv3 (Administration>Network>SNMPv3>options) 54
FTP Server (Administration>Network>FTP Server) . . . . . . . . . . . . . . . 55

Administration: Notification and Logging 57

Event Actions (Administration>Notification>Event Actions>options) 57
Types of notification 57
Configuring event actions 58
Active, Automatic, Direct Notification . . . . . . . . . . . . . . . . . . . . . . . . . . 60
E-mail notification 60
SNMP traps 63
SNMP Trap Test (Administration>Notification>
SNMP Traps>test) 64
Remote Monitoring 64
Syslog (Logs>Syslog>options) 67
Indirect Notification Through Logs or Queries . . . . . . . . . . . . . . . . . . . 69
Event log (Logs>Events>options) 69
Data log (Logs>Data>options) 71
Using FTP or SCP to retrieve log files 73
®
Queries (SNMP GETs) 75
iii
 Administration: General Options 76
Identification (Administration>General>Identification) . . . . . . . . . . . . 76
Set the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Method (Administration>General>Date & Time>mode) 76
Daylight saving (Administration>General>Date & Time>daylight
saving) 77
Format (Administration>General>Date & Time>date format) 77
Use an .ini File (Administration>General>User Config File) . . . . . . . . 78
System Preferences (Administration>General>Preferences) . . . . . . . 78
Color-coding events in the event log 78
Changing the default temperature scale 79
Automatic Transfer Switch

Reset the Interface (Administration>General>Reset/Reboot) . . . . . . . 79

Configuring Links (Administration>General>Quick Links) . . . . . . . . . 79
USER’S GUIDE

About the Rack ATS (Administration>General>About) . . . . . . . . . . . . 80

APC Device IP Configuration Wizard 81

Capabilities, Requirements, and Installation . . . . . . . . . . . . . . . . . . . . . 81
Using the Wizard to configure TCP/IP settings 81
System requirements 81
Installation 81
Use the Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Launch the Wizard 82
Configure the basic TCP/IP settings remotely 82
Configure or reconfigure the TCP/IP settings locally 83

Exporting Configuration Settings 84

Retrieving and Exporting the .ini File . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Summary of the procedure 84
Contents of the .ini file 85
Detailed procedures 86
The Upload Event and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . 89
The event and its error messages 89
Messages in config.ini 90
Errors generated by overridden values 90
Related Topics 90

iv
 File Transfers 91
Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Benefits of upgrading firmware 91
Firmware files (Automatic Transfer Switch) 91
Obtain the latest firmware version 92
Firmware File Transfer Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Use FTP or SCP to upgrade one Rack ATS 93
Upgrading multiple Rack ATSs 94
Use XMODEM to upgrade one Rack ATS 94
Verifying Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Verify the success or failure of the transfer 96
Automatic Transfer Switch

Last Transfer Result codes 96

Verify the version numbers of installed firmware 96
USER’S GUIDE

Product Information 97
Warranty and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Two-Year Factory Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Terms of warranty 97
Non-transferable warranty 97
Exclusions 98
Warranty claims 99
Life-Support Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
General policy 100
Examples of life-support devices 100

Index 101

v
 Introduction
Product Description
Features of the Rack Automatic Transfer Switch
The American Power Conversion (APC®) Rack Automatic Transfer Switch (ATS) is a
high-availability switch with two input power cords, one for each AC line, which enable
the Rack ATS to provide redundant power.
Automatic Transfer Switch

You can manage a Rack ATS through its Web interface, its control console interface,
the InfraStruXure® Manager and Central, or Simple Network Management Protocol
USER’S GUIDE

(SNMP).
• Access the Web interface using Hypertext Transfer Protocol (HTTP), or using secure
HTTP (HTTPS) with Secure Sockets Layer (SSL).
• Access the control console through a serial connection, Telnet, or Secure SHell
(SSH).
• Use InfraStruXure Manager to monitor and manage your Rack ATS.
• Use an SNMP browser and the APC PowerNet® Management Information Base
(MIB) to manage your Rack ATS.

Automatic Transfer Switches have these features:

• Configurable alarm thresholds that provide network and visual alarms to help you
prevent overloaded circuits.
• LED indicators on the front panel of the unit indicate operation, such as preferred
source, overload current, and web connectivity. These can also be monitored via
serial and the Web interface.
• The ability to monitor sources and set preferred transfer parameters via web and
console interfaces.
• Three levels of user access accounts: Administrator, Device User, and
®
Read-Only User.
1
 • Event and data logging—the event log is accessible by Telnet, Secure CoPy (SCP),
File Transfer Protocol (FTP), serial connection, or Web browser (using HTTPS
access with SSL, or using HTTP access). The data log is accessible by Web
browser, SCP, and FTP.
• SNMP traps, Syslog messages, and e-mail notifications based on the severity level
or category of the Rack ATS and system events.
• Security protocols for authentication and encryption.
The Rack ATS does not provide power surge protection. To ensure
that the device is protected from power failure or power surges, con-
Automatic Transfer Switch

nect the Rack ATS to an APC Uninterruptible Power Supply (UPS).

Initial setup
USER’S GUIDE

You must define three TCP/IP settings for the Automatic Transfer Switch before it can
operate on the network.
• IP address of the Rack ATS
• Subnet mask
• IP address of the default gateway
Do not use the loopback address (127.0.0.1) as the default
gateway address. Doing so disables the Rack ATS. You must then
log on using a serial connection and reset TCP/IP settings to their
defaults.

To configure the TCP/IP settings, see the Installation and Quick Start
Manual provided as a PDF file on the APC Automatic Transfer Switch
Utility CD, and as a printed manual.

To use a DHCP server to configure the TCP/IP settings at a Rack

ATS, see TCP/IP and Communication Settings.

2
 Access Procedures
Overview
The Rack ATS has two internal interfaces (control console and Web interface) that
allow you to manage the Rack ATS.

For more information about the internal user interfaces, see Control
Console and Web Interface.
Automatic Transfer Switch

The SNMP interface also allows you to use an SNMP browser with the PowerNet
Management Information Base (MIB) to manage the Rack ATS.
USER’S GUIDE

To use the PowerNet MIB with an SNMP browser, see the PowerNet
SNMP Management Information Base (MIB) Reference Guide, which
is provided on the APC Automatic Transfer Switch Utility CD.

Access priority for logging on

Only one user at a time can log on to the Rack ATS. The priority for access, beginning
with the highest priority, is as follows:
• Local access to the control console from a computer with a direct serial connection to
the Rack ATS.
• Telnet or Secure SHell (SSH) access to the control console from a remote computer.
• Web access, either directly or through the InfraStruXure Manager.
See SNMP for information about how SNMP access to the Rack
ATS is controlled.

3
 Types of user accounts
The Rack ATS has three levels of access (Administrator, Device User, and Read-Only
User), which are protected by user name and password requirements.
• An Administrator can use all of the menus in the Web interface and control console.
The default user name and password are both apc.
• A Device User can access only the following:
– In the Web interface, the menus on the Unit tab and the event and data logs,
accessible under the Events and Data headings on the left navigation menu of the
Logs tab.
Automatic Transfer Switch

– In the control console, the equivalent features and options. A Device User can also
access the event log in the control console by pressing CTRL+L.
USER’S GUIDE

The default user name is device, and the default password is apc.
• A Read-Only User has the following restricted access:
– Access through the Web interface only.
– Access to the same menus as a Device User, but without the capability to change
configurations, control devices, delete data, or use file transfer options. Links to
configuration options are visible but are disabled, and the event and data logs
display no button to clear the log.
The default user name is readonly, and the default password is apc.
To set User Name and Password values for the three account types,
see Setting user access (Administration>Security>Local
Users>options).

You must use the Web interface to configure values for the
Read-Only User.

4
 Recovering from a Lost Password
You can use a local computer (a computer that connects to the Rack ATS or other
device through the serial port) to access the control console.
1 . Select a serial port at the local computer, and disable any service that uses that
port.
2 . Connect the serial cable (APC part number 940-0144A) to the selected port on the
computer and to the configuration port at the Rack ATS.
3 . Run a terminal program (such as HyperTerminal®) and configure the selected port
Automatic Transfer Switch

for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
4 . Press ENTER, repeatedly if necessary, to display the User Name prompt. If you are
USER’S GUIDE

unable to display the User Name prompt, verify the following:

– The serial port is not in use by another application.
– The terminal settings are correct as specified in step 3.
– The correct cable is being used as specified in step 2.
5 . Press the Reset button. The Status LED will flash alternately orange and green.
Press the Reset button a second time immediately while the LED is flashing to reset
the user name and password to their defaults temporarily.
6 . Press ENTER as many times as necessary to redisplay the User Name prompt, then
use the default, apc, for the user name and password. (If you take longer than 30
seconds to log on after the User Name prompt is redisplayed, you must repeat step
5 and log on again.)
7 . From the Control Console menu, select System, then User Manager.
8 . Select Administrator, and change the User Name and Password settings, both of
which are now defined as apc.
9 . Press CTRL+C, log off, reconnect any serial cable you disconnected, and restart any
service you disabled.
10. Select Accept changes.

5
 Upgrading Firmware Through a Serial Connection
For a complete description of how to download a firmware upgrade
for your Rack ATS, see Upgrading Firmware. That section also
explains how to use network-based file transfer tools, which com-
plete a firmware upgrade more quickly than the XMODEM protocol,
which uses a serial connection.

You can use a local computer that connects to the Rack ATS through the serial port on
Automatic Transfer Switch

the front panel of the unit.

1 . Obtain the individual firmware modules (the AOS module and the application
USER’S GUIDE

module) from www.apc.com/tools/download.

2 . Select a serial port at the local computer and disable any service that uses that port.
3 . Connect the provided serial cable (APC part number 940-0144A) to the selected
port and to the serial port at the Rack ATS.
4 . Run a terminal program such as HyperTerminal, and configure the selected port for
9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. Save the changes.
5 . Press ENTER, repeatedly if necessary, to display the User Name prompt.
6 . Enter the Administrator user name and password (apc by default for both).
7 . From the Control Console menu, select System, then Tools, then File Transfer,
then XMODEM; type Yes at the prompt to continue.
8 . Change the terminal program’s baud rate to match your selection, and press
ENTER. A higher baud rate causes faster upgrades.
9 . From the terminal program’s menu, select the binary AOS file to transfer using
XMODEM-CRC. After the XMODEM transfer is complete, set the baud rate to 9600.
The Rack ATS automatically restarts.

6
 10. Repeat step 4 through step 9 to install the application module. In step 9, use the
application module file name, not the AOS module file name.

Do not interrupt the download.

Upgrading the firmware will not interfere with the operation of the
outlets.
Automatic Transfer Switch
USER’S GUIDE

7
 Front Panel

- OK
B1 B2 - Warning
TOTAL - Overload

- OK
- Warning
Link - Rx/Tx
10/100
- Overload

Status
Automatic Transfer Switch

Press to Automatic
select data
Transfer Switch
USER’S GUIDE

Amps

pdu0405a
Reset Serial Port

Item Function

 Load Indicator LED Identifies overload and warning conditions for the
displayed bank. See
Load indicator LED.

 Reset Button Resets the Rack ATS Network Management

Interface without affecting the outlet status.

 Digital Display Displays the current (amps) for the bank indicated
by the illuminated Load Indicator LED.
If an internal communication failure occurs, the
the text Er displays. Clear the alarm text by
pressing the input selector.
Note: If pressing the input selector does not clear
the error message, a power supply failure may exist
within the Rack ATS. Contact APC Worldwide
Customer Support for technical support.

8
 Item Function

 Input Selector Press and hold the input selector to display the IP
address of the Rack ATS or to download the ATS
controller firmware automatically. At five seconds,
the IP address displays; at ten seconds, the ATS
controller firmware will download automatically.

 RJ-12 Serial Port Connects the Rack ATS to a terminal emulator

program for local access to the control console. Use
the supplied serial cable (APC part number
940-0144A).
Automatic Transfer Switch

 10/100 Base-T Connector Connects the Rack ATS to the network.

 Status LED See Status LED.

USER’S GUIDE

 Link-RX/TX LED See Link-RX/TX (10/100) LED.

9
 Link-RX/TX (10/100) LED
This LED indicates the network status.

Condition Description

Off The device that connects the Rack ATS to the network is off or
not operating correctly.
Flashing Green The Rack ATS is receiving data packets from the network at 10
Megabits per second (Mbps).
Flashing Orange The Rack ATS is receiving data packets from the network at
Automatic Transfer Switch

100 Megabits per second (Mbps).

Solid Green or The Rack ATS is receiving no network traffic.
USER’S GUIDE

Orange

Status LED
This LED indicates the network status of the Rack ATS.

Condition Description

Off The Rack ATS is connected to an unknown network.

Solid Green The Rack ATS has valid TCP/IP settings.
Flashing Green The Rack ATS does not have valid TCP/IP settings.†
Solid Orange A hardware failure has been detected in the Rack ATS.
Contact APC Worldwide Customer Support.
Flashing Orange The Rack ATS is making BOOTP requests.
Flashing Orange and The Rack ATS is making DHCP requests.
Green (alternating)

† If you do not use a BOOTP or DHCP server, see the Installation and Quick Start Manual
provided as a PDF file on the APC Automatic Transfer Switch Utility CD, to configure the TCP/
IP settings.

10
 Load indicator LED
The load indicator LED identifies overload and warning conditions for the displayed
bank.

Condition Description

Solid Green The current of the displayed bank is below the Near Overload
Warning threshold.
Yellow The displayed bank is in a Near Overload Warning condition.
The current is above the Near Overload Warning threshold.
Automatic Transfer Switch

Red The displayed bank is in an Overload condition. The current is

above the Overload Alarm threshold.
USER’S GUIDE

Watchdog Features
Overview
To detect internal problems and recover from unanticipated inputs, the Rack ATS uses
internal, system-wide watchdog mechanisms. When it restarts to recover from an
internal problem, a System: Warmstart event is recorded in the event log.

Network interface watchdog mechanism

The Rack ATS implements internal watchdog mechanisms to protect itself from
becoming inaccessible over the network. For example, if the Rack ATS does not
receive any network traffic for 9.5 minutes (either direct traffic, such as SNMP, or
broadcast traffic, such as an Address Resolution Protocol [ARP] request), it assumes
that there is a problem with its network interface and restarts itself.

11
 Resetting the network timer
To ensure that the Rack ATS does not restart if the network is quiet for 9.5 minutes, the
Rack ATS attempts to contact the Default Gateway every 4.5 minutes. If the gateway is
present, it responds to the Rack ATS, and that response restarts the 9.5-minute timer. If
your application does not require or have a gateway, specify the IP address of a
computer that is running on the network most of the time and is on the same subnet.
The network traffic of that computer will restart the 9.5-minute timer frequently enough
to prevent the Rack ATS from restarting.
Automatic Transfer Switch
USER’S GUIDE

12
 Control Console
How to Log On

Overview
You can use either a local (serial) connection, or a remote (Telnet or SSH) connection
to access the control console.
Automatic Transfer Switch

Use case-sensitive User Name and Password entries to log on (by default, apc and
USER’S GUIDE

apc for an Administrator, or device and apc for a Device Manager, which is the same
user account as Device User in the Web interface). A Read-Only User has no access to
the control console.

If you cannot remember your user name or password, see

Recovering from a Lost Password.

Remote access to the control console

You can access the control console through Telnet or Secure SHell (SSH). Telnet is
enabled by default. Enabling SSH disables Telnet.

To enable or disable these access methods:

• In the Web interface, on the Administration tab, select Network on the top menu
bar, and then the access option under Console on the left navigation menu.
• In the control console, use the Telnet/SSH option of the Network menu.

13
 Telnet for basic access. Telnet provides the basic security of authentication by user
name and password, but not the high-security benefits of encryption. To use Telnet to
access the control console:
1 . From a computer on the same network as the Rack ATS, at a command prompt,
type telnet and the System IP address for the Rack ATS (for example telnet
139.225.6.133, when the Rack ATS uses the default Telnet port of 23), and press
ENTER.
If the Rack ATS uses a non-default port number (from 5000 to 32768), you must
include a colon or a space, depending on your Telnet client, between the IP address
(or DNS name) and the port number.
Automatic Transfer Switch

2 . Enter the user name and password (by default, apc and apc for an Administrator, or
device and apc for a Device Manager, which is the same user account as Device
USER’S GUIDE

User in the Web interface).

SSH for high-security access. If you use the high security of SSL for the Web
interface, use Secure SHell (SSH) for access to the control console. SSH encrypts user
names, passwords, and transmitted data. The interface, user accounts, and user
access rights are the same whether you access the control console through SSH or
Telnet, but to use SSH, you must first configure SSH and have an SSH client program
installed on your computer.

Local access to the control console

For local access, use a computer connected by serial cable to the Rack ATS through
the serial port on the front panel of the unit:
1 . Select a serial port at the local computer, and disable any service that uses that
port.
2 . Use the supplied serial cable (APC part number 940-0144A) to connect the
selected port to the serial port on the front panel of the Rack ATS.
3 . Run a terminal program (e.g., HyperTerminal), and configure the selected port for
9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
®
4 . Press ENTER, and at the prompts, enter your user name and password.
14
 Main Screen
Example main screen
The following is an example of the main screen that displays when you log on to
the control console of a Rack ATS:
User Name : apc
Password : ***

American Power Conversion Network Management Card AOS vx.x.x

Automatic Transfer Switch

(c) Copyright 2007 All Rights Reserved Automatic Transfer Switch APP vx.x.x
-------------------------------------------------------------------------------
Name : MS3 Test Unit Date : 11/14/2007
Contact : Bill Cooper Time : 10:16:58
USER’S GUIDE

Location : Testing Lab User : Administrator

Up Time : 0 Days 0 Hours 43 Minutes Stat : P+ N+ A+

Automatic Transfer Switch: Communication Established

------- Control Console -------------------------------------------------------

1- Device Manager
2- Network
3- System
4- Logout

<ESC>- Main Menu, <ENTER>- Refresh, <CTRL-L>- Event Log

15
 Information and status fields
Main screen information fields.
• Two fields identify the APC operating system (AOS) and application (APP) firmware
versions. The application firmware name identifies the type of device that connects to
the network. In the preceding example, the application firmware for the Rack ATS is
displayed.
Network Management Card AOS vx.x.x
Automatic Transfer Switch APP vx.x.x

• Three fields identify the system name, contact person, and location of the Rack ATS.
Automatic Transfer Switch

(In the control console, use the System menu to set these values.)
Name : MS3 Test Unit
USER’S GUIDE

Contact : Bill Cooper

Location : Testing Lab
• An Up Time field reports how long the Rack ATS has been running since it was last
turned on or reset.
Up Time : 0 Days 0 Hours 43 Minutes

• Two fields identify when you logged in, by date and time.
Date : 11/14/2007
Time : 10:16:58

• A User field identifies whether you logged in through the Administrator or

Device Manager user account. (The Read-Only User account cannot access the
control console.)
User : Administrator

16
 Main screen status fields.
• A Stat field reports the Rack ATS status.
Stat : P+ N+ A+

P+ The APC operating system (AOS) is functioning properly.

N+ The network is functioning properly.
N? A BOOTP request cycle is in progress.
N– The Rack ATS failed to connect to the network.
Automatic Transfer Switch

N! Another device is using the Rack ATS IP address.

A+ The application is functioning properly.
USER’S GUIDE

A– The application has a bad checksum.

A? The application is initializing.
A! The application is not compatible with the AOS.

If P+ is not displayed, contact APC support staff. See

APC Worldwide Customer Support.

• The field that indentifies the Rack ATS name also reports the operating status of the
Rack ATS.
Automatic Transfer Switch: Communication Established

• An alarm counter displays the current alarm conditions and the status in the same
line as the text “-----Control Console-----”.

17
 Control Console Menus
How to use control console menus
The menus in the control console list options by number and name. To use an option,
type the option’s number, press ENTER, and follow any on-screen instructions. If you
use an option that changes a setting or value, select Accept Changes to save your
change before you exit the menu.

While in a menu, you can also do the following:

Automatic Transfer Switch

• Type ? and press ENTER for menu option descriptions if help exists for the menu.
• Press ENTER to refresh the menu.
USER’S GUIDE

• Press ESC to go back to the menu from which you accessed the current menu.
• Press CTRL+C to return to the main (Control Console) menu.
• Press CTRL+D to toggle through the Device Manager menus.
• Press CTRL+L to access the event log.
For information about the event log, see Indirect Notification
Through Logs or Queries.

Main Menu
Use the main Control Console menu to access the control console’s management
features:
1- Device Manager
2- Network
3- System
4- Logout

When you log on as Device Manager (equivalent to Device User

in the Web interface), you can access only the Device Manager
menus and the Logout menu.

18
 Device Manager option
Use the options of the Device Manager menu to manage Rack ATS settings.For
information about performing the following tasks, see Unit Tab:
• Configure the load thresholds for each bank.
• Configure and control the outlets.
• View the status of the power supply.
Menu option Description

1-Alarms List View the list of current alarms.

Automatic Transfer Switch

2-ATS Status View current status of the Rack ATS.

3-ATS Configuration Set the Rack ATS name, preferred power source, sensitivity,
USER’S GUIDE

VRMS range, front panel operation, frequency deviation, line

VRMS and narrow, medium, and wide VRMS limits.
4-ATS Control Reset the Rack ATS or download ATS controller firmware
using a serial connection.
5-Load Management View and set the overload, near-overload, and low-load warn-
ing thresholds.
6-Measurements Display all of the Rack ATS measurements.
7-Event Counts Displays Redundancy Loss, Source Switch, Over Current,
Source Preference Change, Spike/Dropout, Surge/Droop, and
Frequency Loss event counts.
8-About ATS Displays information about the ATS.

Network option
To perform the following tasks, see Administration: Network Features:
• Configure the TCP/IP settings for the Rack ATS or, when the Rack ATS will obtain its
TCP/IP settings from a server, configure the settings for the type of server (DHCP or
BOOTP) to be used.
• Use the Ping utility.
• Define settings that affect the FTP, Telnet, Web interface and SSL, SNMP, e-mail,
®

19
 DNS, and Syslog features of the Rack ATS.

System option
To perform these tasks, see Administration: General Options:
• Control Administrator and Device Manager access. (You can control Read-Only
User access by using the Web interface only.)
• Define the Name, Contact, and Location values for the system.
• Set the date and time used by the Rack ATS.
• Through the Tools option:
Automatic Transfer Switch

– Restart the Rack ATS.

– Reset parameters to their default values.
USER’S GUIDE

– Delete SSH host keys and SSL certificates.

– Upload an initialization file (.ini file) that has been downloaded from another Rack
ATS. The current Rack ATS then uses the values in that .ini file to configure its own
settings.
• Access and configure RADIUS information.
• Access system information about the Rack ATS.

20
 Web Interface
Introduction
Supported Web browsers

You can use Microsoft® Internet Explorer (IE) 5.5 and higher (on Windows® operating
systems only), Firefox, version 1.x, by Mozilla Corporation (on all operating systems),
Automatic Transfer Switch

or Netscape® 7.x and higher (on all operating systems) to access the Rack ATS
through its Web interface. Other commonly available browsers also may work but have
USER’S GUIDE

not been fully tested by APC.

Data verification, the event log, and the data log require that you enable the following
for your Web browser:
• Java
• Cookies

In addition, the Rack ATS cannot work with a proxy server. Therefore, before you can
use a Web browser to access the Rack ATSs Web interface, you must do one of the
following:
• Configure the Web browser to disable the use of a proxy server for the Rack ATS.
• Configure the proxy server so that it does not proxy the specific IP address of the
Rack ATS.

21
 How to Log On
Overview
You can use the DNS name or System IP address of the Rack ATS for the URL
address of the Web interface. Use your case-sensitive user name and password to log
on. The default user name differs by account type:
• apc for an Administrator
• device for a Device User
• readonly for a Read-Only User
Automatic Transfer Switch

The default password is apc for all three account types.

USER’S GUIDE

If you are using HTTPS as your access protocol, your login credentials
are compared with information in a server certificate. If the certificate
was created with the APC Security Wizard, and an IP address was
specified as the common name in the certificate, you must use an IP
address to log on to the Rack ATS. If a DNS name was specified as the
common name on the certificate, you must use a DNS name to log on.

See Web (Administration>Network>Web>options) to select, enable,

and disable the protocols that control access to the Web interface and
to define the Web-server ports for the protocols.

For information about the Web page that appears when you log on to
the Web interface, see Home Page.

22
 URL address formats
Type the DNS name or IP address of the Rack ATS in the Web browser’s URL address
field and press ENTER. When you specify a non-default Web server port in Internet
Explorer, you must include http:// or https:// in the URL.

Common browser error messages at log-on.

Error Message
Cause of the Error Browser

“You are not authorized to view this page” or Someone else is Internet Explorer,
Automatic Transfer Switch

“Someone is currently logged in...” logged on Netscape, Firefox

“The connection was refused...” Web access is Netscape
USER’S GUIDE

disabled, or the URL

“This page cannot be displayed.” was not correct Internet Explorer
“Unable to connect.” Firefox

URL format examples.

• For a DNS name of Web1:
–http://Web1 if HTTP is your access mode.
–https://Web1 if HTTPS is your access mode.
• For a System IP address of 139.225.6.133 and the default Web server port (80):
–http://139.225.6.133 if HTTP is your access mode.
–https//139.225.6.133 if HTTPS is your access mode.
• For a System IP address of 139.225.6.133 and a non-default Web server port (5000):
– http://139.225.6.133:5000 if HTTP is your access mode.
– https://139.225.6.133:5000 if HTTPS is your access mode.

23
 How to Use the Tabs, Menus, and Links
Tabs
In addition to the tab for the Home page, the following tabs are displayed. Click a tab to
display a set of menu options:
• Unit: Display Rack ATS status, issue Rack ATS control commands, configure Rack
ATS parameters, run diagnostic tests, configure and schedule shutdowns, and
view information about the Rack ATS.
• Logs: View and configure event and data logs.
Automatic Transfer Switch

• Administration: Configure security, network connection, notification, and general

settings.
USER’S GUIDE

Menus
Left navigation menu. Each tab (except the tab for the home page) has a left
navigation menu, consisting of headings and options:
• If a heading has indented option names below it, the heading itself is not a
navigational link. Click an option to display or configure parameters.
• If a heading has no indented option names, the heading itself is the navigational link.
Click the heading to display or configure parameters.

Top menu bar. The Home and Administration tabs have a selection of menu options
on the top menu bar. The Security option is selected by default when you click the
Administration tab and the Overview option is selected when you click the Home tab.

Clicking an option on the top menu bar displays the left navigation menu for that option,
with the first menu item selected by default.

24
 Quick Links
At the lower left on each page of the interface, there are three configurable links. By
default, the links access the URLs for these Web pages:
• Link 1: The home page of the APC Web site.
• Link 2: Demonstrations of APC Web-enabled products.
• Link 3: Information on APC Remote Monitoring Services.
To reconfigure the links, see Configuring Links (Administration>General>Quick
Links).
Automatic Transfer Switch
USER’S GUIDE

25
 Home Page
Overview
On the Home page of the interface, displayed when you log on, you can view active
alarm conditions and the most recent events recorded in the event log.

Quick status icons

At the upper right corner of the Home page, one or more icons and accompanying text
Automatic Transfer Switch

indicate the current operating status of the Rack ATS:

USER’S GUIDE

Critical: A critical alarm exists, which requires immediate action.

Warning: An alarm condition requires attention and could jeopardize your data or
equipment if its cause is not addressed.

No Alarms: No alarms are present, and the Rack ATS is operating normally.

Rack ATS status icon: Displays the status of the connected Rack ATS. If Source
A
B A or Source B LED is green, source is active and connected to the power supply.
If there are any internal power supply failures then a red “X” will be displayed.
A Move the mouse pointer over the icon to display the status of the active source
B displayed, or click on the icon to view the ATS Status on the Unit page.

26
 At the upper right corner of every page, the Web interface displays the same icons
currently displayed on the Home page to report Rack ATS status:
• The No Alarms icon if no alarms exist.
• One or both of the other icons (Critical and Warning) if any alarms exist, and after
each icon, the number of active alarms of that severity.
• The Rack ATS status icon.

To return to the Home page to view its summary of the Rack ATS status, including the
active alarms, click a quick status icon on any page of the interface.
Automatic Transfer Switch

Active Alarms
The Active Alarms section displays any alarms present. If no alarms are present, “No
USER’S GUIDE

Alarms Present” will be displayed. If an alarm is present, the alarm and its description
will be displayed. Click the displayed alarm to view the Device Alarm Status page
which includes a description and severity level for each alarm present. Alternately,
access the Device Alarm Status page by selecting the Home tab, then the top menu
bar option Alarm Status.

Device Status
The Device Status section displays a graphic depicting the current load status of the
Rack ATS. The colors green, yellow, and red signify the Load Thresholds set by the
user. The graphic is accompanied by the measurement of the load in Amps, and a link
to the Load page in the Unit tab.

ATS Parameters
The ATS Parameters section displays the model number, device name, contact
information, device location, current rating, type of user account accessing the Rack
ATS, and the amount of time the Rack ATS has been operating.

27
 Recent Device Events
On the Home page, Recent Device Events displays, in reverse chronological order,
the events that occurred most recently and the dates and times they occurred. Click
More Events to view the entire event log.

Additional information on Home page

The IP address displays in the upper left corner.

A context-sensitive Help link and Log off link are displayed in the upper right corner of
Automatic Transfer Switch

the Home page.

Selecting a menu to perform a task

USER’S GUIDE

• To do the following, see Administration: Notification and Logging:

– Access the event log.
– Configure the actions to be taken based on the severity level of an event.
– Configure SNMP Trap Receiver settings for sending event-based traps.
– Define who receives e-mail notification and Syslog messages for events.
– Test e-mail settings.
• To do the following, see Data log (Logs>Data>options):
– Access the data log.
– Define the log interval (how often data will be sampled and recorded) for the data
log.

28
 • To do the following, see Administration: Network Features:
– Configure new TCP/IP settings for the Rack ATS.
– Identify the Domain Name System (DNS) Server, test its network connection, and
enable or disable DNS Reverse Lookup Event Logging (which logs the domain
name of the device associated with each event).
– Define settings for FTP, Telnet, SSH, the Web interface, HTTP and HTTPS, SNMP,
and e-mail.
– Configure the Rack ATS’s Syslog message feature.
• To do the following, see Administration: General Options:
Automatic Transfer Switch

– Control Administrator, Device User, and Read-Only User access.

– Define the system Name, Contact, and Location values.
USER’S GUIDE

– Set the Date and Time used by the Rack ATS.

– Restart the Rack ATS.
– Reset control console settings to default settings.
– Select Farenheit or Celsius for temperature displays.
– Enable color-coding of alarm text in the event log.
– Define the URL addresses of the user links and APC logo links in the Web
interface.

29
 Unit Menus
Unit Tab
Select the Unit tab to review status, control, and configuration settings for the Rack
ATS.

Status
Automatic Transfer Switch

The left navigation menu option provides the overall status of the device.
USER’S GUIDE

Parameter Description

Selected Source Source currently supplying power to the load.

Preferred Source Power source that will supply power to the Rack ATS when both
input power sources are acceptable.
Switch Status Indicates whether the alternative power source is acceptable or
not (OK or FAIL).
Front Panel Indicates if the front panel button can be used to change
preferred source (Locked or Unlocked).
Source A and The overall state of each power source.
Source B Selected–The preferred source is supplying power to the device.
OK–The alternate power source is acceptable and the Rack ATS
will transfer to this source if the selected power source fails.
Not Ok–The power source is not acceptable and the Rack ATS
cannot transfer to this source if the preferred source fails.
Phase Sync Inidicates whether Source A and B are in phase. The preference
indicator on the front panel will flash if sources are not in phase
(In sync or Out of sync).
Voltage Out Shows whether the line voltage is present to the outlets of the
ATS (ON or OFF).

30
 Parameter Description

Source A 24 V, Reports the condition of the internal power supplies (OK or FAIL).
Source B 24 V, +12
V,- 12 V, 5 V Power
Supplies

Measurements
The left navigation menu option Measurements provides the various measurements of
the device.
Automatic Transfer Switch

Parameter Description

Input Frequency Input frequency for each power supply, measured in Hertz.
USER’S GUIDE

Input Voltage Input voltage for each bank of each power supply, measured in
Vac. The voltage orientation is Line-to-Neutral (L/N).
Total Power Total power drawn from the connected load to the device,
measured in Watts.
Power Supplies Values of the internal power supplies, measured in Vdc.

Configuration
source. Select Source, under the left navigation menu option Configuration, to
configure source parameters.
Setting Description

Source A Name The user-defined name for source A. Maximum 32-characters.

Source B Name The user-defined name for source B. Maximum 32-characters.
Preferred Source The power source used when both input power sources are
acceptable. Options are Source A, Source B, and None.
Front Panel Lock or unlock the preferred source button on the front panel of
the device.

31
 frequency/voltage. Select frequency/voltage, under the left navigation menu option
Configuration, to configure voltage and Frequency parameters.
Setting Description

Line Frequency Nominal source frequency for the device.

Frequency Define the range of acceptable frequency fluctuation. If the
Deviation frequency measured from the selected input source is not within
this range, the Rack ATS will transfer to the alternate power
source. Options are 1, 2, and 3.
Voltage Transfer Define the range of acceptable voltage from a power source. If
Automatic Transfer Switch

Range the voltage measured from the selected input source is not within
this range, the Rack ATS will transfer to the alternate power
source. Options are Wide, Medium, and Narrow.
USER’S GUIDE

Sensitivity Define the sensitivity to changes in voltage.

High–Cause the Rack ATS to switch to the alternate power
source in response to small line voltage changes. Select this
setting for the best protection for sensitive equipment.
Low–Cause the Rack ATS to accept frequent small line voltage
changes without switching to the alternate power source.
Line VRMS Nominal source line voltage setting for the device.
Wide VRMS Limit The voltage range to use when Voltage Transfer Range is set to
Wide. This value must be greater than the Medium VRMS Limit.
Medium VRMS The voltage range to use when Voltage Transfer Range is set to
Limit Medium. This value must be greater than the Narrow VRMS Limit
and less than the Wide VRMS Limit.
Narrow VRMS Limit The voltage range to use when Voltage Transfer Range is set to
Narrow. This value must be less than the Medium VRMS Limit.

Load. Select load, under the left navigation menu option Configuration, to view the
Rack ATS’s load status and to configure the load thresholds for the banks or phases of
the Rack ATS.

32
 The load of the Rack ATS is displayed as a graph. The graph is accompanied by the
measurement of the load in Amps. Alarms associated with the load are displayed next
to the graph.

Set the following alarms through the Load menu: Overload Alarm, Near Overload
Warning, and Low Load Warning.

Type the threshold value in Amps and click Apply to save your changes or Cancel to
exit without saving the changes.
To set the Low Load Warning Threshold, see Setting the Low Load Warning
Threshold.
Automatic Transfer Switch

Control
USER’S GUIDE

Provides control options for the Rack ATS.

By default, the option No action is selected. Select Reset ATS Controller to restart
the ATS Controller and restore the factory default settings for the controller. This
command will not reset any user configurations or settings.

Note: The device will lose communication briefly when the ATS controller is
reset.

Event Counts
Event Counts. View the number of occurrences of selected events.

Clearing of Event Counts. Clear all the event counts. The counting will start from 0.

About ATS
Provides the following ATS hardware information: Firmware Revision, Firmware Date,
Hardware Revision, Manufacture Date, Model Number, and Serial Number.

33
 Automatic Transfer Switch Settings
Configuring load thresholds
Web interface.
1 . Select the Unit tab from the navigation menu. Then select load, under
Configuration in the left navigation menu.
2 . Set the thresholds for total current or each bank. The configurable thresholds are
Overload Alarm Threshold, Near Overload Warning Threshold, and Low Load
Warning Threshold for each bank.
Automatic Transfer Switch

3 . Click Apply to save your changes or Cancel to exit without saving the changes.
USER’S GUIDE

Control console.
1 . From the Device Manager menu, select Load Management.
2 . Select a threshold to configure–Overload Alarm Threshold (amps), Near
Overload Warning Threshold (amps), or Low Load Warning Threshold (amps).
3 . Select Accept Changes.

Setting Description

Overload Alarm Set the overload threshold, in amps, for the current drawn from
Threshold this bank during normal operation. A load at or higher than this
level generates a warning.
Near Overload Set the number of amps at which to generate an alarm that the
Warning Threshold Rack ATS is nearing overload of a bank.
Low Load Warning Set the low threshold, in amps, for the current drawn from this
Threshold bank during normal operation. A load at or below this level
generates a warning.

34
 Setting the Low Load Warning Threshold
• By default, the Low Load Warning Threshold is 0 Amps, which disables the
warning alarm. A 2-Amp detection threshold indicates that a circuit breaker may have
tripped and activates a warning alarm.
• With a setting of 0 Amps for the Low Load Warning Threshold, the Web interface
will not indicate that a circuit breaker may have tripped.

Setting the Low Load Warning Threshold (Web interface).

1 . Select the Unit tab from the navigation menu, then select load, under
Automatic Transfer Switch

Configuration in the left navigation menu.

2 . Set the Low Load Warning Threshold for each bank to 2 Amps.
USER’S GUIDE

3 . Click Apply to save your changes or Cancel to exit without saving the changes.

35
 Administration: Security
Local Users
Setting user access (Administration>Security>Local Users>options)
You set the case-sensitive user name and password for each account type in the same
manner. Maximum length of each is 32 characters. Blank passwords (passwords with
no characters) are not allowed.
Automatic Transfer Switch

For information on the permissions granted to each account type

(Administrator, Device User, and Read-Only User), see Types of user
USER’S GUIDE

accounts.

Account Type Default User Name Default Password Permitted Access

Administrator apc apc Web Interface and Control

Console
Device User device apc
Read-Only User readonly apc Web Interface only

Remote Users
Authentication (Administration>Security>Remote Users>authentication)
Use this option to select how to administer remote access to the Rack ATS.

For information about local authentication (not using the centralized

authentication of a RADIUS server), see the Security Handbook, available on
the APC Automatic Transfer Switch Utility CD and on the APC Web site at
www.apc.com.

36
 APC supports the authentication and authorization functions of RADIUS (Remote
Authentication Dial-In User Service).
• When a user accesses the Automatic Transfer Switch or other network-enabled
device that has RADIUS enabled, an authentication request is sent to the RADIUS
server to determine the user’s permission level.
• RADIUS user names used with the Automatic Transfer Switch are limited to 32
characters.

Select one of the following:

• Local Authentication Only: RADIUS is disabled. Local authentication is enabled.
Automatic Transfer Switch

• RADIUS, then Local Authentication: RADIUS and local authentication are enabled.
If local authentication is used, authentication is requested from the RADIUS server
USER’S GUIDE

first.
• RADIUS Only: RADIUS is enabled. Local authentication is disabled.
If RADIUS Only is selected, and the RADIUS server is unavailable,
improperly identified, or improperly configured, you must use a serial
connection to the control console and change the Access setting to Local
Authentication Only or RADIUS, then Local Authentication to regain
access.

RADIUS (Administration>Security>Remote Users>RADIUS)

Use this option to do the following:
• List the RADIUS servers (a maximum of two) available to the Automatic Transfer
Switch, and the time-out period for each.
• Click Add Server, and configure the parameters for authentication by a new RADIUS
server.

37
 • Click a listed RADIUS server to display and modify its parameters.

RADIUS Setting Definition

RADIUS Server The server name or IP address of the RADIUS server.

NOTE: RADIUS servers use port 1812 by default to authenticate users.
To use a different port, add a colon followed by the new port number to
the end of the RADIUS server name or IP address.
Secret The shared secret between the RADIUS server and the Rack ATS.
Timeout The time, in seconds, that the Rack ATS waits for a response from the
RADIUS server.
Automatic Transfer Switch

Test Settings Enter the Administrator user name and password to test the RADIUS
server path that you have configured.
USER’S GUIDE

Skip Test and Apply Do not test the RADIUS server path.
Switch Server Change which RADIUS server will authenticate users if two configured
Priority servers are listed and RADIUS, then Local Authentication or
RADIUS Only is the enabled authentication method.

Configuring the RADIUS Server

Summary of the configuration procedure
You must configure your RADIUS server to work with the Rack ATS.

For examples of the RADIUS users file with Vendor Specific Attributes (VSAs)
and an example of an entry in the dictionary file on the RADIUS server, see
the APC Security Handbook.
1 . Add the IP address of the Rack ATS to the RADIUS server client list (file).
2 . Users must be configured with Service-Type attributes unless Vendor Specific
Attributes (VSAs) are defined. If no Service-Type attributes are configured, users
will have read-only access (on the Web interface only).

38
 See your RADIUS server documentation for information about the
RADIUS users file, and see the APC Security Handbook for an example.

3 . Vendor Specific Attributes (VSAs) can be used instead of the Service-Type

attributes provided by the RADIUS server. VSAs require a dictionary entry and a
RADIUS users file. In the dictionary file, define the names for the ATTRIBUTE and
VALUE keywords, but not for the numeric values. If you change numeric values,
RADIUS authentication and authorization will fail. VSAs take precedence over
standard RADIUS attributes.
Automatic Transfer Switch

Configuring a RADIUS server on UNIX® with shadow passwords

If UNIX shadow password files are used (/etc/passwd) with the RADIUS dictionary files,
USER’S GUIDE

the following two methods can be used to authenticate users:

• If all UNIX users have administrative privileges, add the following to the RADIUS
“user” file. To allow only Device Users, change the APC-Service-Type to Device.
DEFAULT Auth-Type = System
APC-Service-Type = Admin
• Add user names and attributes to the RADIUS “user” file, and verify password
against /etc/passwd. The following example is for users bconners and thawk:
bconners Auth-Type = System
APC-Service-Type = Admin
thawk Auth-Type = System
APC-Service-Type = Device

Supported RADIUS servers

APC supports FreeRADIUS and Microsoft IAS Server. Other commonly available
RADIUS applications may work but have not been fully tested by APC.

39
 Inactivity Timeout (Administration>Security>Auto Log Off)
Use this option to configure the time (3 minutes by default) that the system waits before
logging off an inactive user. If you change this value, you must log off for the change to
take effect.
This timer continues to run if a user closes the browser window
without first logging off by clicking Log Off at the upper right.
Because that user is still considered to be logged on, no user of
that account type can log on until the time specified as Minutes of
Inactivity expires. For example, with the default value for
Automatic Transfer Switch

Minutes of Inactivity, if a Device User closes the browser

window without logging off, no Device User can log on for 3
USER’S GUIDE

minutes.

40
 Administration: Network Features
TCP/IP and Communication Settings
TCP/IP settings (Administration>Network>TCP/IP)
The TCP/IP option on the left navigation menu, selected by default when you choose
Network on the top menu bar, displays the current IP address, subnet mask, default
gateway, and MAC address of the Automatic Transfer Switch.
Automatic Transfer Switch

On the same page, TCP/IP Configuration provides the following options for how the
USER’S GUIDE

TCP/IP settings will be configured when the Automatic Transfer Switch turns on, resets,
or restarts: Manual, BOOTP, DHCP, and DHCP & BOOTP.

For information on DHCP and DHCP options, see RFC2131 and RFC2132.

41
 Setting Description

Manual The IP address, subnet mask, and default gateway must be configured manually.
Click Next>>, and enter the new values.
BOOTP A BOOTP server provides the TCP/IP settings. At 32-second intervals, the Rack ATS
requests network assignment from any BOOTP server:
• If it receives a valid response, it starts the network services.
• If it finds a BOOTP server, but a request to that server fails or times out, the Rack
ATS stops requesting network settings until it is restarted.
• By default, if previously configured network settings exist, and the Rack ATS
receives no valid response to five requests (the original and four retries), the Rack
Automatic Transfer Switch

ATS uses the previously configured settings so that it remains accessible.

Click Next>> to access the BOOTP Configuration page to change the number of
USER’S GUIDE

retries or the action to take if all retries fail 1:

• Maximum retries: Enter the number of retries that will occur when no valid response
is received, or zero (0) for an unlimited number of retries.
• If retries fail: Select Use prior settings (the default) or Stop BOOTP request.
DHCP At 32-second intervals, the Rack ATS requests network assignment from any DHCP
server. By default, the number of retries is unlimited.
• If the Rack ATS receives a valid response, by default it requires the APC cookie from
the DHCP server in order to accept the lease and start the network services.
• If the Rack ATS finds a DHCP server, but the request to that server fails or times out,
it stops requesting network settings until it is restarted.
To change these values, click Next>> for the DHCP Configuration page1:
• Require vendor specific cookie to accept DHCP Address: Disable or enable the
requirement that the DHCP server provide the APC cookie.
• Maximum retries: Enter the number of retries that will occur when no valid response
is received, or zero (0) for an unlimited number of retries.
1. The default values for these three settings on the configuration pages generally do not need to be
changed:
•Vendor Class: APC
•Client ID: The MAC address of the Automatic Transfer Switch, which uniquely identifies it on the
local area network (LAN)
•User Class: The name of the application firmware module

42
 Setting Description

DHCP The default setting. The Automatic Transfer Switch tries to obtain its TCP/IP settings
& from a BOOTP server first, and then, if it cannot discover a BOOTP server, from a
BOOTP DHCP server. If the Rack ATS obtains its TCP/IP settings from either server, it
switches this setting to BOOTP or DHCP, depending on the type of server that
supplied the TCP/IP settings to the Automatic Transfer Switch.
Click Next>> to configure the same settings that are on the BOOTP Configuration
and DHCP Configuration pages1 and to specify that the DHCP and BOOTP setting
be retained after either type of server provides the TCP/IP values.
1. The default values for these three settings on the configuration pages generally do not need to be
Automatic Transfer Switch

changed:
•Vendor Class: APC
•Client ID: The MAC address of the Automatic Transfer Switch, which uniquely identifies it on the
USER’S GUIDE

local area network (LAN)

•User Class: The name of the application firmware module

DHCP response options

Each valid DHCP response contains options that provide the TCP/IP settings that the
Rack ATS needs to operate on a network, and other information that affects the Rack
ATS’s operation.

Vendor Specific Information (option 43). The Rack ATS uses this option in a DHCP
response to determine whether the DHCP response is valid. This option contains up to
two APC-specific options in a TAG/LEN/DATA format: the APC Cookie and the Boot
Mode Transition.
• APC Cookie. Tag 1, Len 4, Data “1APC”
Option 43 communicates to the Rack ATS that a DHCP server is configured to
service APC devices. By default, this DHCP response option must contain the APC
cookie for the Rack ATS to accept the lease.

To disable the requirement of an APC cookie, see DHCP.

43
 Following, in hexadecimal format, is an example of a Vendor Specific Information
option that contains the APC cookie:
Option 43 = 0x01 0x04 0x31 0x41 0x50 0x43
• Boot Mode Transition. Tag 2, Len 1, Data 1/2
This option 43 setting enables or disables the option Remain in DHCP & BOOTP
mode after accepting TCP/IP settings, which, by default, is disabled.
– A data value of 1 enables the option Remain in DHCP & BOOTP mode after
accepting TCP/IP settings. Whenever the Rack ATS reboots, it will request its
network assignment first from a BOOTP server, and then, if necessary, from a
Automatic Transfer Switch

DHCP server.
– A data value of 2 disables the option Remain in DHCP & BOOTP mode after
USER’S GUIDE

accepting TCP/IP settings. The TCP/IP Configuration setting option switches to

DHCP when the Rack ATS accepts the DHCP response. Whenever the Rack ATS
reboots, it will request its network assignment from a DHCP server only.
Following, in hexadecimal format, is an example of a Vendor Specific Information
option that contains the APC cookie and the disabled Boot Mode Transition setting:
Option 43 = 0x01 0x04 0x31 0x41 0x50 0x43 0x02 0x01 0x01

TCP/IP options. The Rack ATS uses the following options within a valid DHCP
response to define its TCP/IP settings. All of these options except the first are
described in RFC2132.
• IP Address (from the yiaddr field of the DHCP response, described in RFC2131):
The IP address that the DHCP server is leasing to the Rack ATS.
• Subnet Mask (option 1): The Subnet Mask value that the Rack ATS needs to
operate on the network.
• Router, i.e., Default Gateway (option 3): The default gateway address that the Rack
ATS needs to operate on the network.
• IP Address Lease Time (option 51): The time duration for the lease of the IP
Address to the Rack ATS.
• Renewal Time, T1 (option 58): The time that the Rack ATS must wait after an IP
address lease is assigned before it can request a renewal of that lease.
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44
 • Rebinding Time, T2 (option 59): The time that the Rack ATS must wait after an IP
address lease is assigned before it can seek to rebind that lease.

Other options. The Rack ATS also uses these options within a valid DHCP response.
All of these options except the last are described in RFC2132.
• Network Time Protocol Servers (option 42): Up to two Network Time Protocol
Servers (NTP) servers (primary and secondary) that the Rack ATS can use.
• Time Offset (option 2): The offset of the Rack ATS's subnet, in seconds, from
Coordinated Universal Time (UTC).
• Domain Name Server (option 6): Up to two Domain Name System (DNS) servers
Automatic Transfer Switch

(primary and secondary) that the Rack ATS can use.

• Host Name (option 12): The host name that the Rack ATS will use (32-character
USER’S GUIDE

maximum length).
• Domain Name (option 15): The domain name that the Rack ATS will use
(64-character maximum length).
• Boot File Name (from the file field of the DHCP response, described in RFC2131):
The fully qualified directory-path to an APC user configuration file (.ini file) to
download. The siaddr field of the DHCP response specifies the IP address of the
server from which the Rack ATS will download the .ini file. After the download, the
Rack ATS uses the .ini file as a boot file to reconfigure its settings.

Port Speed (Administration>Network>Port Speed)

The Port Speed setting defines the communication speed of the TCP/IP port.
• For Auto-negotiation (the default), Ethernet devices negotiate to transmit at the
highest possible speed, but if the supported speeds of two devices are unmatched,
the slower speed is used.
• Alternatively, you can choose 10 Mbps or 100 Mbps, each with the option of
half-duplex (communication in only one direction at a time) or full-duplex
(communication in both directions on the same channel simultaneously).

45
 DNS (Administration>Network>DNS>options)
Use the options under DNS on the left navigation menu to configure and test the
Domain Name System (DNS):

Servers. Select servers to specify the IP addresses of the primary and optional
secondary DNS server. For the Rack ATS to send e-mail, at least the IP address of the
primary DNS server must be defined.

The Automatic Transfer Switch waits up to 15 seconds for a response from the primary
DNS server or the secondary DNS server (if a secondary DNS server is specified). If
Automatic Transfer Switch

the Rack ATS does not receive a response within that time, e-mail cannot be sent.
Therefore, use DNS servers on the same segment as the Rack ATS or on a nearby
USER’S GUIDE

segment (but not across a wide-area network [WAN]).

To verify that DNS is working correctly after you define the IP

addresses of the DNS servers, see Test.

Naming. Select naming to define the host name and domain name of the Rack ATS:
• Host Name: After you configure a host name here and a domain name in the
Domain Name field, users can enter a host name in any field in the Rack ATS
interface (except e-mail addresses) that accepts a domain name.
• Domain Name: You need to configure the domain name here only. In all other fields
in the Automatic Transfer Switch interface (except e-mail addresses) that accept
domain names, the Automatic Transfer Switch adds this domain name when only a
host name is entered.
– To override all instances of the expansion of a specified host name by the addition
of the domain name, set the domain name field to its default, somedomain.com,
or to 0.0.0.0.
– To override the expansion of a specific host name entry (for example, when
defining a trap receiver), include a trailing period. The Rack ATS recognizes a host
name with a trailing period (such as mySnmpServer.) as if it were a fully qualified
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domain name and does not append the domain name.
46
 Test. Select test to send a DNS query that tests the setup of your DNS servers:
• As Query Type, select the method to use for the DNS query:
• by Host: the URL name of the server
• by FQDN: the fully qualified domain name
• by IP: the IP address of the server
• by MX: the Mail Exchange used by the server
• As Query Question, identify the value to be used for the selected query type:

Query Type Selected Query Question to Use

Automatic Transfer Switch

by Host The URL

by FQDN The fully qualified domain name, my_server.my_domain.com.
USER’S GUIDE

by IP The IP address
by MX The Mail Exchange address

• View the result of the test DNS request in the Last Query Response field.

47
 Web (Administration>Network>Web>options)
Option Description

access To activate changes to any of these selections, log off from the Rack ATS:
• Disable: Disables access to the Web interface. (You must use the control console
to re-enable access. Select Network and Web/SSL/TLS. Then for HTTP, select
Access and Enabled. For HTTPS access, also select SSL/TLS and Enabled.)
• Enable HTTP (the default): Enables Hypertext Transfer Protocol (HTTP), which
provides Web access by user name and password, but does not encrypt user
names, passwords, and data during transmission.
Automatic Transfer Switch

• Enable HTTPS: Enables Hypertext Transfer Protocol (HTTPS) over Secure

Sockets Layer (SSL). SSL encrypts user names, passwords, and data during
USER’S GUIDE

transmission, and authenticates the Rack ATS by digital certificate. When HTTPS
is enabled, your browser displays a small lock icon.
See “Creating and Installing Digital Certificates” in the Security Handbook on the
APC Automatic Transfer Switch Utility CD to choose among the several methods for
using digital certificates.

HTTP Port: The TCP/IP port (80 by default) used to communicate by HTTP with the
Rack ATS.
HTTPS Port: The TCP/IP port (443 by default) used to communicate by HTTPS
with the Rack ATS.
For either of these ports, you can change the port setting to any unused port from
5000 to 32768 for additional security. Users must then use a colon (:) in the address
field of the browser to specify the port number. For example, for a port number of
5000 and an IP address of 152.214.12.114:
http://152.214.12.114:5000
https://152.214.12.114:5000
ssl cipher Enable or disable any of the SSL encryption ciphers and hash algorithms:
suites • DES: A block cipher that provides authentication by Secure Hash Algorithm.
• RC4_MD5 (enabled by default): A stream cipher that provides authentication by
MD5 hash algorithm.
• RC4_SHA (enabled by default): A stream cipher that provides authentication by
Secure Hash Algorithm.
• 3DES: A block cipher that provides authentication by Secure Hash Algorithm.
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48
 Option Description

ssl Add, replace, or remove a security certificate.

certificate
Status:
• Not installed: A certificate is not installed, or was installed by FTP or SCP to an
incorrect location. Using Add or Replace Certificate File installs the certificate to
the correct location, /sec on the Automatic Transfer Switch.
• Generating: The Automatic Transfer Switch is generating a certificate because no
valid certificate was found.
• Loading: A certificate is being activated on the Rack ATS.
• Valid certificate: A valid certificate was installed or was generated by the Rack
Automatic Transfer Switch

ATS. Click on this link to view the certificate’s contents.

If you install an invalid certificate, or if no certificate is loaded when you
USER’S GUIDE

enable SSL, the Rack ATS generates a default certificate, a process which
delays access to the interface for up to five minutes. You can use the default
certificate for basic encryption-based security, but a security alert message displays
whenever you log on.
Add or Replace Certificate File: Enter or browse to the certificate file created with
the Security Wizard.
See “Creating and Installing Digital Certificates” in the Security Handbook on the
APC Automatic Transfer Switch Utility CD to choose a method for using digital
certificates created by the Security Wizard or generated by the Rack ATS.
Remove: Delete the current certificate.

49
 Console (Administration>Network>Console>options)
Option Description

access Choose one of the following for access by Telnet or SSH:

• Disable: Disables all access to the control console.
• Enable Telnet (the default): Telnet transmits user names, passwords, and data
without encryption.
• Enable SSH v1 and v2: Do not enable both versions 1 and 2 of SSH unless you
require both. They use extensive processing power.
Automatic Transfer Switch

• Enable SSH v1 only: SSH version 1 encrypts user names, passwords, and data
for transmission. There is little or no delay as you log on.
• Enable SSH v2 only: SSH version 2 transmits user names, passwords, and data
USER’S GUIDE

in encrypted form with more protection than version 1 from attempts to intercept,
forge, or alter data during transmission. There is a noticeable delay as you log on.
Configure the ports to be used by these protocols:
• Telnet Port: The Telnet port used to communicate with the Rack ATS (23 by
default). You can change the port setting to any unused port from 5000 to 32768
for additional security. Users must then use a colon (:) or a space, as required by
your Telnet client program, to specify the non-default port. For example, for port
5000 and an IP address of 152.214.12.114, your Telnet client requires one of the
these commands:
telnet 152.214.12.114:5000
telnet 152.214.12.114:5000
• SSH Port: The SSH port used to communicate with the Rack ATS (22 by default).
You can change the port setting to any unused port from 5000 to 32768 for
additional security. See the documentation for your SSH client for the command
line format required to specify a non-default port.
ssh Enable or disable encryption algorithms (block ciphers) compatible with SSH
encryption version 1 or version 2 clients:
If your SSH v1 client cannot use Blowfish, you must also enable DES.
Your SSH v2 client selects the enabled algorithm that provides the highest security.
If the client cannot use the default algorithms (3DES or Blowfish), enable an AES
algorithm that it can use (AES 128 or AES 256).

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 Option Description

ssh host Status indicates the status of the host key (private key):
key • SSH Disabled: No host key in use: When disabled, SSH cannot use a host key.
• Generating: The Rack ATS is creating a host key because no valid host key was
found.
• Loading: A host key is being activated on the Rack ATS.
• Valid: One of the following valid host keys is in the /sec directory (the required
location on the Automatic Transfer Switch):
•A 1024-bit host key created by the APC Security Wizard.
•A 768-bit RSA host key generated by the Automatic Transfer Switch.
Automatic Transfer Switch

Add or Replace: Browse to and upload a host key file created by the Security
Wizard:
USER’S GUIDE

If you use FTP or SCP instead to transfer the host key file, you must specify the
/sec directory as the target location in the command.

To use the APC Security Wizard, see the Security Handbook on the APC
Automatic Transfer Switch Utility CD.

NOTE: To reduce the time required to enable SSH, create and upload a host key in
advance. If you enable SSH with no host key loaded, the Rack ATS takes up to
5 minutes to create a host key, and the SSH server is not accessible during
that time.
Remove: Remove the current host key.

To use SSH, you must have an SSH client installed. Most Linux and other
UNIX® platforms include an SSH client, but Microsoft Windows operating
systems do not. Clients are available from various vendors.

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 SNMP
SNMPv1 (Administration>Network>SNMPv1>options)
All user names, passwords, and community names for SNMP are transferred over the
network as plain text. If your network requires the high security of encryption, disable
SNMP access or set the access for each community to Read. (A community with Read
access can receive status information and use SNMP traps.)

When using InfraStruXure Manager to manage the Automatic Transfer Switch on the
Automatic Transfer Switch

public network of an InfraStruXure system, you must have SNMP enabled in the Rack
ATS interface. Read access will allow InfraStruXure Manager to receive traps from an
Automatic Transfer Switch, but Write access is required while you use the interface of
USER’S GUIDE

the Rack ATS to set InfraStruXure Manager as a trap receiver.

For detailed information on enhancing and managing the security of your

system, see the Security Handbook, available on the APC Automatic Transfer
Switch Utility CD or from the APC Web site, www.apc.com.

Option Description

access Enable SNMPv1 Access: Enables SNMP version 1 as a method of communication

with this device.

52
 Option Description

access You can configure up to four access control entries to specify which Network
control Management Systems (NMS) have access to this device. The opening page for
access control, by default, assigns one entry to each of the four available SNMPv1
communities, but you can edit these settings to apply more than one entry to any
community to grant access by several specific IP addresses, host names, or IP
address masks. To edit the access control settings for a community, click its
community name.
• If you leave the default access control entry unchanged for a community, that
community has access to this device from any location on the network.
• If you configure multiple access control entries for one community name, the limit of
Automatic Transfer Switch

four entries requires that one or more of the other communities must have no access
control entry. If no access control entry is listed for a community, that community has
USER’S GUIDE

no access to this device.

Community Name: The name that an NMS must use to access the community. The
maximum length is 15 ASCII characters, and the default community names for the
four communities are "public," "private," "public2," and "private2."
NMS IP/Host Name: The IP address, IP address mask, or host name that controls
access by NMSs. A host name or a specific IP address (such as 149.225.12.1) allows
access only by the NMS at that location. IP addresses that contain 255 restrict access
as follows:
• 149.225.12.255: Access only by an NMS on the 149.225.12 segment.
• 149.225.255.255: Access only by an NMS on the 149.225 segment.
• 149.255.255.255: Access only by an NMS on the 149 segment.
• 0.0.0.0 (the default setting) which can also be expressed as 255.255.255.255:
Access by any NMS on any segment.
Access Type: The actions an NMS can perform through the community.
• Read: GETS only, at any time
• Write: GETS at any time, and SETS when no user is logged onto the Web interface
or control console.
• Write+: GETS and SETS at any time.
• Disabled: No GETS or SETS at any time.

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 SNMPv3 (Administration>Network>SNMPv3>options)

For SNMP GETs, SETs, and trap receivers, SNMPv3 uses a system of user profiles to
identify users. An SNMPv3 user must have a user profile assigned in the MIB software
program to perform GETs and SETs, browse the MIB, and receive traps.

To use SNMPv3, you must have a MIB program that supports SNMPv3.

The Automatic Transfer Switch supports only MD5 authentication and DES
encryption.
Automatic Transfer Switch

Option Description
USER’S GUIDE

access SNMPv3 Access: Enables SNMPv3 as a method of communication with this device.
user By default, lists the settings of four user profiles, configured with the user names apc
profiles snmp profile1 through apc snmp profile 4, and no authentication and no privacy (no
encryption of data). To edit the following settings for a user profile, click a user name
in the list.
User Name: The identifier of the user profile. SNMP version 3 maps GETs, SETs, and
traps to a user profile by matching the user name of the profile to the user name in the
data packet being transmitted. A user name can have up to 32 ASCII characters.
Authentication Passphrase: A phrase of 15 to 32 ASCII characters that verifies that
the NMS communicating with this device through SNMPv3 is the NMS it claims to be,
that the message has not been changed during transmission, and that the message
was communicated in a timely manner, indicating that it was not delayed and that it
was not copied and sent again later at an inappropriate time.
Privacy Passphrase: A phrase of 15 to 32 ASCII characters that ensures the privacy
of the data (by means of encryption) that a NMS is sending to this device or receiving
from this device through SNMP v3.
Authentication Protocol: The APC implementation of SNMPv3 supports MD5
authentication. Authentication will not occur unless MD5 is selected here.
Privacy Protocol: The APC implementation of SNMPv3 supports DES as the
protocol for encrypting and decrypting data. Privacy of transmitted data requires that
DES is selected here.
Note: You cannot select the privacy protocol if no authentication protocol is selected.
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54
 Option Description

access You can configure up to four access control entries to specify which NMSs have
control access to this device. The opening page for access control, by default, assigns one
entry to each of the four user profiles, but you can edit these settings to apply more
than one entry to any user profile to grant access by several specific IP addresses,
host names, or IP address masks.
• If you leave the default access control entry unchanged for a user profile, all NMSs
that use that profile have access to this device.
• If you configure multiple access entries for one user profile, the limit of four entries
requires that one or more of the other user profiles must have no access control
entry. If no access control entry is listed for a user profile, no NMS that uses that
Automatic Transfer Switch

profile has any access to this device.

To edit the access control settings for a user profile, click its user name.
USER’S GUIDE

Access: Mark the Enable checkbox to activate the access control specified by the
parameters in this access control entry.
User Name: Select from the drop-down list the user profile to which this access
control entry will apply. The choices available are the four user names that you
configure through the user profiles option on the left navigation menu.
NMS IP/Host Name: The IP address, IP address mask, or host name that controls
access by the NMS. A host name or a specific IP address (such as 149.225.12.1)
allows access only by the NMS at that location. An IP address mask that contains 255
restricts access as follows:
• 149.225.12.255: Access only by an NMS on the 149.225.12 segment.
• 149.225.255.255: Access only by an NMS on the 149.225 segment.
• 149.255.255.255: Access only by an NMS on the 149 segment.
• 0.0.0.0 (the default setting) which can also be expressed as 255.255.255.255:
Access by any NMS on any segment.

FTP Server (Administration>Network>FTP Server)

The FTP server settings enable (by default) or disable access to the FTP server and
specify the TCP/IP port (21 by default) that the FTP server uses to communicate with
the Rack ATS. The FTP server uses both the specified port and the port one number
lower than the specified port.
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55
 You can change the Port setting to the number of any unused port from 5001 to 32768
for added security. Users must then use a colon (:) to specify the non-default port
number. For example, for port 5001 and IP address 152.214.12.114, the command
would be ftp 152.214.12.114:5001.

FTP transfers files without encryption. For higher security, disable the FTP
server, and transfer files with SCP. Selecting and configuring SSH enables
SCP automatically.

At any time that you want an Automatic Transfer Switch to be accessible for
management by InfraStruXure Manager and Central, FTP Server must be
Automatic Transfer Switch

enabled.
For detailed information on enhancing and managing the security of your
USER’S GUIDE

system, see the Security Handbook, available on the APC Automatic Transfer
Switch Utility CD or from the APC Web site, www.apc.com.

56
 Administration: Notification and Logging
Event Actions (Administration>Notification>Event
Actions>options)
Types of notification
You can configure event actions to occur in response to an event or group of events.
Automatic Transfer Switch

These actions notify users of the event in any of several ways:

USER’S GUIDE

• Active, automatic notification. The specified users or monitoring devices are

contacted directly.
– E-mail notification
– SNMPv1 and SNMPv3 traps
– Syslog notification
• Indirect notification in the event log. If no direct notification is configured, users must
check the log to determine which events have occurred.
For another method of indirect notification, see SNMP for SNMPv1 and
SNMPv3 setup and configuration. SNMPv1 enables an NMS to perform
informational queries. Configuring the most restrictive SNMP access type,
READ, enables informational queries without the risk of allowing remote
configuration changes. SNMPv3 uses a system of user profiles to
communicate with a MIB software program to perform GETs, SETs, and
receive traps.

You can also log system performance data to use for device monitoring.
See Data log (Logs>Data>options) for information on how to configure and
use this data logging option.

57
 Configuring event actions
Notification Parameters. For events that have an associated clearing event, you can
also set the following parameters as you configure events individually or by group, as
described in the next two sections. To access the parameters, click the receiver or
recipient name.

Parameter Description

Delay x time If the event persists for the specified time, notification is sent. If the condition
before sending clears before the time expires, no notification is sent.
Automatic Transfer Switch

Repeat at an The notification is sent at the specified interval (e.g., every 2 minutes).
interval of x time
USER’S GUIDE

Up to x times During an active event, the notification repeats for this number of times.
Until condition The notification is sent repeatedly until the condition clears or is resolved.
clears

Configuring by event. To define event actions for an individual event:

1 . Select the Administration tab, Notification on the top menu bar, and by event
under Event Actions on the left navigation menu.
2 . In the list of events, review the marked columns to see whether the action you want
is already configured. (By default, logging is configured for all events.)
3 . To view or change the current configuration, such as recipients to be notified by
e-mail or paging, or Network Management Systems (NMSs) to be notified by SNMP
traps, click on the event name.

If no Syslog server is configured, items related to Syslog configuration are not

displayed.

58
 When viewing details of an event’s configuration, you can change the
configuration, enable or disable event logging or Syslog, or disable notification
for specific e-mail recipients, trap receivers, or paging recipients, but you
cannot add or remove recipients or receivers. To add or remove recipients or
receivers, see the following:
• Identifying Syslog Servers (Logs>Syslog>servers)
• E-mail recipients (Administration>Notification>E-mail>recipients)
• Indirect Notification Through Logs or Queries
• Trap Receivers (Administration>Notification>SNMP Traps>trap receivers)
Automatic Transfer Switch

Configuring by group. To configure a group of events simultaneously:

1 . Select the Administration tab, Notification on the top menu bar, and by group
USER’S GUIDE

under Event Actions on the left navigation menu.

2 . Choose how to group events for configuration:
– Choose Grouped by severity, and then select all events of one or more severity
levels. You cannot change the severity of an event.
– Choose Grouped by category, and then select all events in one or more
pre-defined categories.
3 . Click Next>> to move from page to page to do the following:
a. Select event actions for the group of events.
• To choose any action except Logging (the default), you must first have at
least one relevant recipient or receiver configured.
• If you choose Logging and have configured a Syslog server, select Event
Log or Syslog (or both) on the next page.
b. Select whether to leave the newly configured event action enabled for this group
of events.

59
 Active, Automatic, Direct Notification
E-mail notification
Overview of setup. Use the Simple Mail Transfer Protocol (SMTP) to send e-mail to
up to four recipients when an event occurs.

To use the e-mail feature, you must define the following settings:
• The IP addresses of the primary and, optionally, the secondary Domain Name
System (DNS) servers
Automatic Transfer Switch

See DNS (Administration>Network>DNS>options).

USER’S GUIDE

• The IP address or DNS name for SMTP Server and From Address

See SMTP (Administration>Notification>E-mail>server).

• The e-mail addresses for a maximum of four recipients

See E-mail recipients (Administration>Notification>E-mail>recipients).

You can use the To Address setting of the recipients option to send
e-mail to a text-based pager.

60
 SMTP (Administration>Notification>E-mail>server).

Setting Description

Local The IP address or DNS name of the local SMTP server.

SMTP
NOTE: This definition is required only when SMTP Server is set to Local. See
Server
E-mail recipients (Administration>Notification>E-mail>recipients).
From The contents of the From field in e-mail messages sent by the Rack ATS:
Address • In the format user@ [IP_address] (if an IP address is specified as Local SMTP
Server).
• In the format user@domain.com (if DNS is configured and the DNS name is
Automatic Transfer Switch

specified as Local SMTP Server) in the e-mail messages.

NOTE: The local SMTP server may require that you use a valid user account on the
USER’S GUIDE

server for this setting. See the server’s documentation.

61
 E-mail recipients (Administration>Notification>E-mail>recipients). Identify up to four
e-mail recipients.

Setting Description

To Address The user and domain names of the recipient. To use e-mail for paging, use the
e-mail address for the recipient’s pager gateway account (for example,
myacct100@skytel.com). The pager gateway will generate the page.
To bypass the DNS lookup of the mail server’s IP address, use the IP address in
brackets instead of the e-mail domain name, e.g., use jsmith@[xxx.xxx.x.xxx]
instead of jsmith@company.com. This is useful when DNS lookups are not working
Automatic Transfer Switch

correctly.
NOTE: The recipient’s pager must be able to use text-based messaging.
USER’S GUIDE

SMTP Select one of the following methods for routing e-mail:

Server • Local: Through the Rack ATS’s SMTP server. This setting (recommended)
ensures that the e-mail is sent before the Rack ATS’s 20-second time-out, and, if
necessary, is retried several times. Also do one of the following:
• Enable forwarding at the Rack ATS’s SMTP server so that it can route e-mail to
external SMTP servers. Typically, SMTP servers are not configured to forward
e-mail. Check with the administrator of your SMTP server before changing its
configuration to allow forwarding.
• Set up a special e-mail account for the Rack ATS to forward e-mail to an
external mail account.
• Recipient: Directly to the recipient’s SMTP server. With this setting, the Rack
ATS tries to send the e-mail only once. On a busy remote SMTP server, the
time-out may prevent some e-mail from being sent.
When the recipient uses the Rack ATS’s SMTP server, this setting has no effect.
E-mail Enables (by default) or disables sending e-mail to the recipient.
Generation

E-mail test (Administration>Notification>E-mail>test). Send a test message to a

configured recipient.

62
 SNMP traps
Trap Receivers (Administration>Notification>SNMP Traps>trap
receivers). This option lists, by NMS IP/Host Name, up to the maximum number (six)
of trap receivers allowed.
• To open the page for configuring a new trap receiver, click Add Trap Receiver.
• To modify or delete a trap receiver, first click its IP address or host name to access its
settings. (If you delete a trap receiver, all notification settings configured under Event
Actions for the deleted trap receiver are set to their default values.)
• To specify the trap type for a trap receiver, select either the SNMPv1 or SNMPv3
Automatic Transfer Switch

radio button. For an NMS to receive both types of traps, you must configure two trap
receivers for that NMS, one for each trap type.
USER’S GUIDE

Item Definition

Trap Generation Enable (the default) or disable trap generation for this trap receiver.
NMS IP/Host The IP address or host name of this trap receiver. The default, 0.0.0.0,
Name leaves the trap receiver undefined.

SNMPv1 option.
Community Name The name (public by default) used as an identifier when SNMPv1 traps
are sent to this trap receiver.
Authenticate When this option is enabled (the default), the NMS identified by the NMS
Traps IP/Host Name setting will receive authentication traps (traps generated by
invalid attempts to log on to this device). To disable that ability, unmark the
checkbox.

SNMPv3 option. Select the identifier of the user profile for this trap receiver. (To view
the settings of the user profiles identified by the user names selectable here, choose
Network on the top menu bar and user profiles under SNMPv3 on the left navigation
menu.)

See SNMPv3 (Administration>Network>SNMPv3>options) for

information on creating user profiles and selecting authentication
and encryption methods.
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63
 SNMP Trap Test (Administration>Notification>SNMP Traps>test)
Last Test Result. The result of the most recent SNMP trap test. A successful SNMP
trap test verifies only that a trap was sent; it does not verify that the trap was received
by the selected trap receiver. A trap test succeeds if all of the following are true:
• The SNMP version (SNMPv1 or SNMPv3) configured for the selected trap receiver is
enabled on this device.
• The trap receiver is enabled.
• If a host name is selected for the To address, that host name can be mapped to a
valid IP address.
Automatic Transfer Switch

To. Select the IP address or host name to which a test SNMP trap will be sent. If no
USER’S GUIDE

trap receiver was ever configured, a link to the Trap Receiver configuration page is
displayed. (If a trap receiver was deleted, or was reset to its default values by this or
any other management application, the default values for its trap type are listed.)

Remote Monitoring
You can register online for the APC Remote Monitoring Service (RMS). APC RMS is a
professional service that monitors your power systems and surrounding environment
from a remote operation center, 24 hours a day, 7 days a week. Through the APC RMS
Web Site, you can instantaneously modify the way APC responds to your device
events. The APC RMS Web site can also be used to retrieve information concerning
your equipment and system events at any time from any place where you can log on to
the Internet.

64
 registration (Administration>Notification>Remote Monitoring>Registration).
Parameter Definition

Registration The status of the most recent APC RMS registration attempt is provided. If
Status a registration attempt is in progress, the page will automatically refresh
with the latest status reported until registration is complete or a time-out
occurs. The status of the primary and secondary (if necessary) registration
e-mails is also displayed.
Device Model The model name of the monitored device.
Device Serial A unique alphanumeric device descriptor.
Number
Automatic Transfer Switch

System Name The name of the monitored device such as 'ChemLab UPS'.
USER’S GUIDE

System Location A text description describing the location of the device such as 'Lab A',
'ChemLab Data Center', or '3rd floor - West wing'.
Time Zone Company time zone.
E-mail Address Company e-mail address used as a login to the APC RMS Web site and
used by APC RMS staff to send e-mail notifications.
Password Password used to access the APC RMS Web site.
Confirm Password Reenter the password to confirm your first entry.
First Name The first name of the monitored device owner or the profile owner.
Last Name The last name of the monitored device owner or the profile owner.
Company A text string containing the company name.
Facility Address Further description of the company address such as a building number or
campus name.
Address Line 1 Primary company street address.
Address Line 2 Secondary company street address such as a suite number.
City/Municipality City or municipality in which the monitored device resides.
State/Province State or province in which the monitored device resides.
Postal Code Company zip code.
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65
 Parameter Definition

Country Code A two-character country descriptor.

Phone Number Primary company phone number of device owner or profile owner.

configuration (Administration>Notification>Remote
Monitoring>configuration).
Parameter Definition
Automatic Transfer Switch

APC RMS E-mail Indicates if APC RMS E-mail is enabled. This can only be enabled after a
Status successful registration has been completed.
USER’S GUIDE

Reset Fields To Reset all APC RMS E-mail Configuration fields to factory defaults.
Default Values
Primary Primary destination address of APC RMS registration e-mail.
Registration
E-mail Recipient
Secondary Failover destination address of APC RMS registration e-mail. This is used
Registration if primary address is not available.
E-mail Recipient
Primary Data Primary destination address of APC RMS device specific data such as
E-mail Recipient device identification, status, and events.
Secondary Data Failover destination address of APC RMS device specific data. This is
E-mail Recipient used if primary address is not available.
Send Via Select the SMTP server to be used for sending e-mails; Recipient (APC) or
Local (SMTP server on this form).
Primary DNS Primary Domain Name Server used to find the mail server. The default is
Server the APC primary server.
Secondary DNS Failover Domain Name Server used if the primary server is unavailable.
Server The default is the APC secondary server.
SMTP Server SMTP mail server to use when sending e-mails. The default is the APC
mail server.
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66
 Syslog (Logs>Syslog>options)
The Rack ATS can send messages to up to four Syslog servers when an event occurs.
The Syslog servers record events that occur at network devices in a log that provides a
centralized record of events.

This user’s guide does not describe Syslog or its configuration values in
detail. For more information about Syslog, see RFC3164.

Identifying Syslog Servers (Logs>Syslog>servers).

Automatic Transfer Switch

Setting Definition

Syslog Uses IP addresses or host names to identify from one to four servers to receive
USER’S GUIDE

Server Syslog messages sent by the Rack ATS.

Port The user datagram protocol (UDP) port that the Rack ATS will use to send Syslog
messages. The default is 514, the UDP port assigned to Syslog.

Syslog Settings (Logs>Syslog>settings).

Setting Definition

Message Enables (by default) or disables the Syslog feature.

Generation
Facility Selects the facility code assigned to the Rack ATS’s Syslog messages (User, by
Code default).
NOTE: User best defines the Syslog messages sent by the Rack ATS. Do not
change this selection unless advised to do so by the Syslog network or system
administrator.

67
 Setting Definition

Severity Maps each severity level of Rack ATS events to available Syslog priorities. You
Mapping should not need to change the mappings.
The following definitions are from RFC3164:
• Emergency: The system is unusable
• Alert: Action must be taken immediately
• Critical: Critical conditions
• Error: Error conditions
• Warning: Warning conditions
• Notice: Normal but significant conditions
Automatic Transfer Switch

• Informational: Informational messages

• Debug: Debug-level messages
Following are the default settings for the Local Priority settings:
USER’S GUIDE

• Severe is mapped to Critical

• Warning is mapped to Warning
• Informational is mapped to Info
NOTE: To disable Syslog messages, see Configuring event actions.

Syslog Test and Format Example (Logs>Syslog>test). Send a test message to

the Syslog servers configured through the servers option.
1 . Select a severity to assign to the test message.
2 . Define the test message, according to the required message fields.
– The priority (PRI): The Syslog priority assigned to the message’s event, and the
facility code of messages sent by the Rack ATS.
– The Header: A time stamp and the IP address of the Rack ATS.
– The message (MSG) part:
• The TAG field, followed by a colon and space, identifies the event type.
• The CONTENT field is the event text, followed (optionally) by a space and the
event code.

For example, APC: Test Syslog is valid.

68
 Indirect Notification Through Logs or Queries
Event log (Logs>Events>options)
Displaying and using the event log (Logs>Events>log). View or delete the event
log. By default, the log displays all events recorded during the last two days, in reverse
chronological order.
• Displaying the event log: You can view the event log as a page of the Web interface
(the default view) or, to see more of the listed events without scrolling, click Launch
Log in New Window from that page to display a full-screen view of the log.
Automatic Transfer Switch

In your browser's options, JavaScript® must be enabled for you to use the
USER’S GUIDE

Launch Log in New Window button.

You can also use FTP or SCP to view the event log. See Using FTP or
SCP to retrieve log files.

• Filtering the log by date or time: To display the entire event log, or to change the
number of days or weeks for which the log displays the most recent events, select
Last. Select a time range from the drop-down menu, then click Apply. The filter
configuration is saved until the device restarts.
To display events logged during a specific time range, select From. Specify the
beginning and ending times (using the 24-hour clock format) and dates for which to
display events, then click Apply. The filter configuration is saved until the device
restarts.
• Filtering the log by event: To specify the events that display in the log, click Filter
Log. Unmark the checkbox of an event category or alarm severity level to remove it
from view. Text at the upper right corner of the event log page indicates that a filter is
active. The filter is active until you clear it or the device restarts. To remove an active
filter, click Filter Log, then Clear Filter (Show All).

69
 Events are processed through the filter using OR logic.
• Events that you do not select from the Filter By Severity list never
display in the filtered event log, even if the event occurs in a category
you selected from the Filter by Category list.
• Events that you do not select from the Filter by Category list never
display in the filtered event log, even if devices in the category enter an
alarm state you selected from the Filter by Severity list.
• Deleting the event log: To delete all events recorded in the log, click Clear Event
Log on the Web page that displays the log. Deleted events cannot be retrieved.
Automatic Transfer Switch

To disable the logging of events based on their assigned severity level or their
event category, see Configuring by group.
USER’S GUIDE

For lists of all configurable events and their current configuration, select the
Administration tab, Notification on the top menu bar, and by event under Event
Actions on the left navigation menu.

See Configuring by event.

Reverse Lookup (Logs>Events>reverse lookup). Reverse lookup is disabled by

default. Enable this feature unless you have no DNS server configured or have poor
network performance because of heavy network traffic.

With reverse lookup enabled, when a network-related event occurs, both the IP
address and the domain name for the networked device associated with the event are
logged in the event log. If no domain name entry exists for the device, only its IP
address is logged with the event. Since domain names generally change less
frequently than IP addresses, enabling reverse lookup can improve the ability to
identify addresses of networked devices that are causing events.

70
 Data log (Logs>Data>options)
Displaying and using the data log (Logs>Data>log). View a log of measurements
of the present load, including the minimum and maximum load current for each bank.
Each entry is listed by the date and time the data was recorded.
• Displaying the data log: You can view the data log as a page of the Web interface
(the default view) or, to see more of the data without scrolling, click Launch Log in
New Window from that page to display a full-screen view of the log.
• The values displayed are source A frequency, source A voltage, source B frequency,
source B voltage, and the selected source along with the present min and max load.
Automatic Transfer Switch

In your browser's options, JavaScript must be enabled for you to use the
USER’S GUIDE

Launch Log in New Window button.

Alternatively, you can use FTP or SCP to view the data log. See Using FTP
or SCP to retrieve log files.

• Filtering the log by date or time: To display the entire data log, or to change the
number of days or weeks for which the log displays the most recent events, select
Last. Select a time range from the drop-down menu, then click Apply. The filter
configuration is saved until the device restarts.
To display data logged during a specific time range, select From. Specify the
beginning and ending dates and times for which to display data, then click Apply.
The filter configuration is saved until the device restarts.

Enter the time using the 24-hour clock format.

• Deleting the data log: To delete all data recorded in the log, click Clear Data Log on
the Web page that displays the log. Deleted data cannot be retrieved.

71
 Setting the data collection interval (Logs>Data>interval). Define, in the Log
Interval setting, how frequently data is sampled and stored in the data log, and view
the calculation of how many days of data the log can store, based on the interval you
selected. When the log is full, the older entries are deleted. To avoid automatic deletion
of older data, enable and configure data log rotation, described in the next section.

Configuring data log rotation (Logs>Data>rotation). Set up a password-protected

data log repository on a specified FTP server. Enabling rotation causes the contents of
the data log to be appended to the file you specify by name and location. Updates to
this file occur at the upload interval you specify.
Automatic Transfer Switch

Parameter Description
USER’S GUIDE

Data Log Rotation Enable or disable (the default) data log rotation.
FTP Server Address The location of the FTP server where the data repository file is stored.
User Name The user name required to retrieve data from the repository file.
Password The password required to retrieve data from the repository file.
File Path The path to the repository file.
Filename The name of the repository file (an ASCII text file).
Delay X hours The number of hours between uploads of data to the file.
between uploads
Maximum Retries The maximum number of times the upload will be attempted after initial
failure.
Failure Wait Time How long in minutes before an attempt to upload data times out.

72
 Using FTP or SCP to retrieve log files
An Administrator or Device User can use FTP or SCP to retrieve a tab-delineated event
log file (event.txt) or data log file (data.txt) and import it into a spreadsheet.
• The file reports all events or data recorded since the log was last deleted or truncated
because it reached maximum size.
• The file includes information that the event log or data log does not display.
– The version of the file format (first field).
– The date and time the file was retrieved.
Automatic Transfer Switch

– The Name, Contact, and Location values and IP address of the Rack ATS.
– The unique Event Code for each recorded event (event.txt file only).
USER’S GUIDE

The Rack ATS uses a four-digit year for log entries. You may need to
select a four-digit date format in your spreadsheet application to display
all four digits.
If you are using the encryption-based security protocols for your system, use SCP to
retrieve the log file.

If you are using unencrypted authentication methods for the security of your system,
use FTP to retrieve the log file.
See the Security Handbook, available on the APC Automatic Transfer Switch
Utility CD and on the APC Web site (www.apc.com) for information on
available protocols and methods for setting up the type of security you need.

To use SCP to retrieve the files. To use SCP to retrieve the event.txt file, use the
following command:
scp username@hostname_or_ip_address:event.txt ./event.txt

To use SCP to retrieve the data.txt file, use the following command:
scp username@hostname_or_ip_address:data.txt ./data.txt

To use FTP to retrieve the files. To use FTP to retrieve the event.txt or data.txt file:
®

73
 1. At a command prompt, type ftp and the Rack ATS’s IP address, and press
ENTER. If the Port setting for the FTP Server option (set through the Network
menu of the Administration tab) has been changed from its default (21), you
must use the non-default value in the FTP command. For Windows FTP clients,
use the following command, including spaces. (For some FTP clients, you must
use a colon instead of a space between the IP address and the port number.)
ftp>open ip_address port_number
To set a non-default port value to enhance security for the FTP Server,
see File Transfers. You can specify any port from 5001 to 32768.
Automatic Transfer Switch

2. Use the case-sensitive User Name and Password for Administrator or Device
User to log on. For Administrator, apc is the default for User Name and
USER’S GUIDE

Password. For the Device User, the defaults are device for User Name and
apc for Password.
3. Use the get command to transmit the text of a log to your local drive.
ftp>get event.txt
or
ftp>get data.txt
4. You can use the del command to clear the contents of either log.
ftp>del event.txt
or
ftp>del data.txt
You will not be asked to confirm the deletion.
– If you clear the data log, the event log records a deleted-log event.
–If you clear the event log, a new event.txt file records the event.

Type quit at the ftp> prompt to exit from FTP.

74
 Queries (SNMP GETs)
See SNMP for a description of SNMP access types that enable an NMS to
perform informational queries. Configuring the most restrictive SNMP access
type, READ, enables informational queries without allowing remote
configuration changes.
Automatic Transfer Switch
USER’S GUIDE

75
 Administration: General Options
Identification (Administration>General>Identification)
Define values for Name (the device name), Location (the physical location), and
Contact (the person responsible for the device) used by the Rack ATS’s SNMP agent.
These settings are the values used for the MIB-II sysName, sysContact, and
sysLocation Object Identifiers (OIDs).
Automatic Transfer Switch

For more information about MIB-II OIDs, see the PowerNet SNMP
Management Information Base (MIB) Reference Guide, available on the APC
USER’S GUIDE

Automatic Transfer Switch Utility CD and the APC Web site, www.apc.com.

Set the Date and Time

Method (Administration>General>Date & Time>mode)
Set the time and date used by the Rack ATS. You can change the current settings
manually or through a Network Time Protocol (NTP) Server:
• Manual Mode: Do one of the following:
– Enter the date and time for the Rack ATS.
– Mark the checkbox Apply Local Computer Time to match the date and time
settings of the computer you are using.
• Synchronize with NTP Server: Have an NTP Server define the date and time for the
Rack ATS.

Setting Definition

Primary NTP Server Enter the IP address or domain name of the primary NTP server.
Secondary NTP Server Enter the IP address or domain name of the secondary NTP server,
when a secondary server is available.
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76
 Setting Definition

Time Zone Select a time zone. The number of hours preceding each time zone
in the list is the offset from Coordinated Universal Time (UTC),
formerly Greenwich Mean Time).
Update Interval Define how often, in hours, the Rack ATS accesses the NTP Server
for an update. Minimum: 1; Maximum: 8760 (1 year).
Update Using NTP Now Initiate an immediate update of date and time by the NTP Server.

Daylight saving (Administration>General>Date & Time>daylight saving)

Automatic Transfer Switch

Enable either traditional United States Daylight Saving Time (DST) or enable and
configure a customized daylight saving time to match how Daylight Saving Time is
USER’S GUIDE

implemented in your local area. DST is disabled by default.

When customizing DST:

• If the local DST always starts or ends on the fourth occurrence of a specific weekday
of a month (e.g, the fourth Sunday), choose Fourth/Last. If a fifth Sunday occurs in
that month in a subsequent year, the time setting still changes on the fourth Sunday.
• If the local DST always starts or ends on the last occurrence of a specific weekday of
a month, whether it is the fourth or the fifth occurrence, choose Fifth/Last.

Format (Administration>General>Date & Time>date format)

Select the numerical format in which to display all dates in this user interface. In the
selections, each letter m (for month), d (for day), and y (for year) represents one digit.
Single-digit days and months are displayed with a leading zero.

77
 Use an .ini File (Administration>General>User Config File)
Use the settings from one Rack ATS to configure another. Retrieve the config.ini file
from the configured Rack ATS, customize that file (e.g., to change the IP address), and
upload the customized file to the new Rack ATS. The file name can be up to 64
characters, and must have the.ini suffix.

Status Reports the progress of the upload. The upload succeeds even if the file contains
errors, but a system event reports the errors in the event log.
Upload Browse to the customized file and upload it so that the current Rack ATS can use it to
Automatic Transfer Switch

set its own configuration.

To retrieve and customize the file of a configured Rack ATS, see Exporting
USER’S GUIDE

Configuration Settings.
Instead of uploading the file to one Rack ATS, you can export the file to multiple Rack
ATSs by using an FTP or SCP script or a batch file and the APC .ini file utility, available
on the APC Automatic Transfer Switch Utility CD and the APC Web site
www.apc.com/tools/download.

System Preferences (Administration>General>Preferences)

Color-coding events in the event log
This option is disabled by default. Mark the Event Log Color Coding check box to
enable color-coding of alarm text recorded in the event log. System-event entries and
configuration-change entries do not change color.
Text color Definition

Red Critical: A critical alarm exists, which requires immediate action.

Orange Warning: An alarm condition requires attention and could
jeopardize your data or equipment if its cause is not addressed.
Black Informational event

® Green Normal: No alarms are present.

78
 Changing the default temperature scale
Select the temperature scale (Fahrenheit or Celsius) in which to display all temperature
measurements in this user interface.

Reset the Interface (Administration>General>Reset/

Reboot)
Action Definition
Automatic Transfer Switch

Reboot Restarts the interface of the Rack ATS.

Management
USER’S GUIDE

Interface
Reset All1 Check-mark Exclude TCP/IP to reset all configuration values; unmark Exclude
TCP/IP to reset all values except TCP/IP.
Reset Only1 TCP/IP settings: Set TCP/IP Configuration to DHCP & BOOTP, its default
setting, requiring that the Rack ATS receive its TCP/IP settings from a DHCP or
BOOTP server. See TCP/IP settings (Administration>Network>TCP/IP).
Event configuration: Reset all changes to event configuration, by event and by
group, to their default settings.
1. Resetting may take up to a minute. The Automatic Transfer Switch name and output voltage
settings will not be reset.

Configuring Links (Administration>General>Quick Links)

Select the Administration tab, General on the top menu bar, and Quick Links on the
left navigation menu to view and change the URL links displayed at the bottom left of
each page of the interface.

By default, these links access the following Web pages:

• Link 1: The home page of the APC Web site.
• Link 2: A page where you can use samples of APC Web-enabled products.
®
• Link 3: The home page of the APC Remote Monitoring Service.
79
 To reconfigure any of the following, click the link name in the Display column:
• Display: The short link name displayed on each interface page.
• Name: A name that fully identifies the target or purpose of the link.
• Address: Any URL — for example, the URL of another device or server.

About the Rack ATS (Administration>General>About)

The hardware information is especially useful to APC Customer Support to
troubleshoot problems with the Rack ATS.
Automatic Transfer Switch

Firmware information for the Application Module and APC OS (AOS) indicates the
name, the firmware version, and the date and time each firmware module was created.
USER’S GUIDE

This information is also useful in troubleshooting and enables you to determine if

updated firmware is available at the APC Web site.

80
 APC Device IP Configuration Wizard
Capabilities, Requirements, and Installation
Using the Wizard to configure TCP/IP settings
The APC Device IP Configuration Wizard configures the IP address, subnet mask, and
default gateway of one or more Network Management Cards or APC network-enabled
devices (devices containing an embedded Network Management Card). You can use
Automatic Transfer Switch

the Wizard in either of the following ways:

• Remotely over your TCP/IP network to discover and configure unconfigured Network
USER’S GUIDE

Management Cards or devices on the same network segment as the computer

running the Wizard.
• Through a direct connection from a serial port of your computer to a Network
Management Card or device to configure or reconfigure it.

System requirements
The Wizard runs on Microsoft Windows 2000, Windows Server 2003, and Windows XP
operating systems.

Installation
To install the Wizard from the APC Automatic Transfer Switch Utility CD:
1 . If autorun is enabled, the user interface of the CD starts when you insert the CD.
Otherwise, open the file contents.htm on the CD.
2 . Click Device IP Configuration Wizard and follow the instructions.

To install the Wizard from a downloaded executable file:

1 . Go to www.apc/tools/download.
2 . Download the Device IP Configuration Wizard.
3 . Run the executable file in the folder to which you downloaded it.
®

81
 Use the Wizard

Most software firewalls must be temporarily disabled for the Wizard to

discover unconfigured Automatic Transfer Switches.

Launch the Wizard

The installation creates a shortcut link in the Start menu to launch the Wizard.

Configure the basic TCP/IP settings remotely

Automatic Transfer Switch

Prepare to configure the settings. Before you run the Wizard:

USER’S GUIDE

1 . Contact your network administrator to obtain valid TCP/IP settings.

2 . If you are configuring multiple unconfigured Rack ATSs or network-enabled
devices, obtain the MAC address of each one to identify it when the Wizard
discovers it. (The Wizard displays the MAC address on the screen on which you
then enter the TCP/IP settings.)
– For a Rack ATS that you install, the MAC address is on a label on the bottom of
the card.
– For a network-enabled device (with an embedded Rack ATS), the MAC
address is on a label on the device.
You can also obtain the MAC address from the Quality Assurance slip that came
with the Rack ATS or device.

Run the Wizard to perform the configuration. To discover and configure

unconfigured Rack ATSs or network-enabled devices over the network:
1 . From the Start menu, launch the Wizard. The Wizard detects the first Rack ATS or
network-enabled device that is not configured.
2 . Select Remotely (over the network), and click Next >.
3 . Enter the system IP, subnet mask, and default gateway for the Rack ATS or device
identified by the MAC address. Click Next >.
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82
 On the Transmit Current Settings Remotely screen, if you check-mark Start a
Web browser when finished, the default Web browser connects to the Rack ATS
or device after the Wizard transmits the settings.
4 . Click Finish to transmit the settings. If the IP address you entered is in use on the
network, the Wizard prompts you to enter an IP address that is not in use. Enter a
correct IP address, and click Finish.
5 . If the Wizard finds another unconfigured Network Management Card or device, it
displays the screen to enter TCP/IP settings. Repeat this procedure beginning at
step 3, or to skip the Rack ATS or device whose MAC address is currently
displayed, click Cancel.
Automatic Transfer Switch

Configure or reconfigure the TCP/IP settings locally

USER’S GUIDE

1 . Contact your network administrator to obtain valid TCP/IP settings.

2 . Connect the serial cable (which came with the Rack ATS or device) from an
available communications port on your computer to the serial port of the card or
device. Make sure no other application is using the computer port.
3 . From the Start menu, launch the Wizard application.
4 . If the Network Management Card or network-enabled device is not configured, wait
for the Wizard to detect it. Otherwise, click Next>.
5 . Select Locally (through the serial port), and click Next >.
6 . Enter the system IP, subnet mask, and default gateway for the Rack ATS or device,
and click Next >.
7 . On the Transmit Current Settings Remotely screen, if you check-mark Start a
Web browser when finished, the default Web browser connects to the Rack ATS
or device after the Wizard transmits the settings.
8 . Click Finish to transmit the TCP/IP settings. If the IP address you entered is in use
on the network, the Wizard prompts you to enter an IP address that is not in use.
Enter a correct IP address, and click Finish. If you selected Start a Web browser
when finished in step 7, you can now configure other parameters through the Web
interface of the card or device.

83
 Exporting Configuration Settings
Retrieving and Exporting the .ini File
Summary of the procedure
An Administrator can retrieve the .ini file of one Rack ATS and export it to another Rack
ATS or to multiple Rack ATSs.
1 . Configure the Rack ATS to have the settings you want to export.
Automatic Transfer Switch

2 . Retrieve the .ini file from that Rack ATS.

3 . Customize the .ini file (to change at least the TCP/IP settings) and make a copy to
USER’S GUIDE

export.
4 . Use any of the file transfer protocols supported by the Rack ATS to transfer the
copied file to one or more additional Rack ATSs. (To transfer the file to multiple Rack
ATSs simultaneously, write an FTP or SCP script that repeats the steps for
transferring the file to a single Rack ATS.)

Each receiving Rack ATS uses the file to reconfigure its own settings and then deletes
it.

84
 Contents of the .ini file
The config.ini file that you retrieve from the Rack ATS contains the following:
• Section headings, which are category names enclosed in brackets ([ ]), and under
each section heading, keywords, which are labels describing specific Rack ATS
settings.

Only section headings and keywords supported for the specific

Rack ATS from which you retrieve the file are included.
Automatic Transfer Switch

• Each keyword is followed by an equals sign and the current value for that
parameter’s setting, either the default value (if the value has not been specifically
configured) or the configured value.
USER’S GUIDE

– The Override keyword, with its default value, prevents one or more keywords
and their device-specific values from being exported. In the [NetworkTCP/IP]
section, the default value for Override (the MAC address of the Rack ATS)
blocks the exporting of the values for the keywords SystemIP, SubnetMask,
DefaultGateway, and BootMode.
– You must edit the section [SystemDate/Time] if you want to set the system date
and time of a receiving Rack ATS or cause that Rack ATS to use an NTP Server to
set its date and time.
See Customizing for configuration guidelines for date and
time settings.

85
 Detailed procedures
Use the following procedures to retrieve the settings of one Rack ATS and export them
to one or more other Rack ATSs.

Retrieving. To set up and retrieve an .ini file to export:

1 . Configure a Rack ATS with the settings you want to export.
To avoid errors, configure the Rack ATS by using its Web
interface or control console whenever possible. Directly editing
the .ini file risks introducing errors.
Automatic Transfer Switch

2 . Use FTP to retrieve the config.ini file from the Rack ATS you configured:
a. Open a connection to the Rack ATS, using its IP Address. For example:
USER’S GUIDE

ftp> open 158.165.2.132

b. Log on using the Administrator user name and password.
c. Retrieve the config.ini file containing the Rack ATS’s current settings:
ftp> get config.ini
The file is written to the folder from which you launched FTP.
To create batch files and use an APC utility to retrieve configuration
settings from multiple Rack ATSs and export them to other Rack ATSs,
see Release Notes: ini File Utility, version 1.0 on the APC Automatic
Transfer Switch Utility CD and from www.apc.com.
Customizing. You must customize the file to change at least the TCP/IP settings
before you export it.
1 . Use a text editor to customize the file.
– Section headings, keywords, and pre-defined values are not case-sensitive, but
string values that you define are case-sensitive.
– Use adjacent quotation marks to indicate no value. For example, LinkURL1=""
indicates that the URL is intentionally undefined.
– To define values, opening and closing quotation marks are optional, except to
®
enclose values that contain leading or trailing spaces or values that are already
86
 enclosed in quotation marks. (Leading or trailing spaces not within the opening and
closing quotation marks are ignored.)
– To export a system time with the greatest accuracy, if the receiving Rack ATSs can
access a Network Time Protocol server, configure enabled for NTPEnable:
NTPEnable=enabled
– Alternatively, reduce transmission time by exporting the [SystemDate/Time]
section as a separate .ini file.
– Add comments about changes that you made. The first printable character of a
comment line must be a semicolon (;).
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2 . Copy the customized file to another file name in the same folder:
– The copy, which you will export to other Rack ATSs, can have any file name up
USER’S GUIDE

to 64 characters and must have the .ini file suffix.

– Retain the original customized file for future use. The file that you retain is the
only record of your comments. They are removed automatically from the file that
you export.

Exporting the file to a single Rack ATS. To export the .ini file to another Automatic
Transfer Switch, do either of the following:
• From the Web interface of the receiving Rack ATS, select the Administration tab,
General on the top menu bar, and User Config File on the left navigation menu.
Enter the full path of the file, or use Browse.
• Use any file transfer protocol supported by Automatic Transfer Switches, i.e., FTP,
FTP Client, SCP, or TFTP). The following example uses FTP:
a. From the folder containing the copy of the customized .ini file, use FTP to log in to
the Rack ATS to which you are exporting the .ini file:
ftp> open ip_address
b. Export the copy of the customized .ini file to the root directory of the receiving
Rack ATS:
ftp> put filename.ini

87
 Exporting the file to multiple Rack ATSs. To export the .ini file to multiple Automatic
Transfer Switches:
• Use FTP or SCP, but write a script that incorporates and repeats the steps used for
exporting the file to a single Management Card.
• Use a batch processing file and the APC .ini file utility.
To create the batch file and use the utility, see Release Notes: ini
File Utility, version 1.0 on the APC Automatic Transfer Switch
Utility CD and from www.apc.com.
Automatic Transfer Switch
USER’S GUIDE

88
 The Upload Event and Error Messages
The event and its error messages
The following system event occurs when the receiving Automatic Transfer Switch
completes using the .ini file to update its settings.

Configuration file upload complete, with number valid values

This event has no default severity level.

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If a keyword, section name, or value is invalid, the upload by the receiving Rack ATS
succeeds, and additional event text states the error.
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Event text Description

Configuration file warning: Invalid A line with an invalid keyword or value is ignored.
keyword on line number.
Configuration file warning: Invalid
value on line number.
Configuration file warning: Invalid If a section name is invalid, all keyword/value pairs
section on line number. in that section are ignored.
Configuration file warning: A keyword entered at the beginning of the file (i.e.,
Keyword found outside of a before any section headings) is ignored.
section on line number.
Configuration file warning: If the file is too large, the Rack ATS stores and
Configuration file exceeds processes what it can, but ignores what it cannot.
maximum size. Reduce the size of the file, or divide it into two files,
and try uploading again.

89
 Messages in config.ini
A device associated with the Rack ATS from which you download the config.ini file
must be discovered successfully in order for its configuration to be included. If the
device (such as a UPS or Integrated Environmental Monitor) is not present or, for
another reason, is not discovered, the config.ini file contains a message under the
appropriate section name, instead of keywords and values. For example:
UPS not discovered
IEM not discovered

If you did not intend to export the configuration of the device as part of the .ini file
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import, ignore these messages.

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Errors generated by overridden values

The Override keyword and its value will generate error messages in the event log
when it blocks the exporting of values.

See Contents of the .ini file for information about which values are
overridden.

Because the overridden values are device-specific and not appropriate to export to
other Rack ATSs, ignore these error messages. To prevent these error messages, you
can delete the lines that contain the Override keyword and the lines that contain the
values that they override. Do not delete or change the line containing the section
heading.

Related Topics
On Windows operating systems, instead of transferring .ini files, you can use the APC
Device IP Configuration Wizard to update the basic TCP/IP settings of Rack ATSs and
configure other settings through their user interface.

See APC Device IP Configuration Wizard.

90
 File Transfers
Upgrading Firmware
Benefits of upgrading firmware
When you upgrade the firmware on the Automatic Transfer Switch:
• You obtain the latest bug fixes and performance improvements.
• New features become available for immediate use.
Automatic Transfer Switch

Keeping the firmware versions consistent across your network ensures that all
USER’S GUIDE

Automatic Transfer Switches support the same features in the same manner.

Firmware files (Automatic Transfer Switch)

A firmware version consists of two modules: An APC Operating System (AOS) module
and an application module. Each module contains one or more Cyclical Redundancy
Checks (CRCs) to protect its data from corruption during transfer.

The APC Operating System (AOS) and application module files used with the
Automatic Transfer Switch share the same basic format:
apc_hardware-version_type_firmware-version.bin
• apc: Indicates that this is an APC file.
• hardware-version: hw0x identifies the version of the hardware on which you can
use this binary file.
• type: Identifies whether the file is for the APC Operating System (AOS) or the
application module for the Automatic Transfer Switch.
• version: The version number of the file.
• bin: Indicates that this is a binary file.

91
 Obtain the latest firmware version
Automated upgrade tool for Microsoft Windows systems. An upgrade tool
automates the transferring of the firmware modules on any supported Windows
operating system. Obtain the latest version of the tool at no cost from www.apc.com/
tools/download. At this Web page, find the latest firmware release for your APC
product (in this case, your Rack ATS) and download the automated tool, not the
individual firmware modules. Never use the tool for one APC product to upgrade
firmware of another.

Manual upgrades, primarily for Linux systems. If no computer on your network is

Automatic Transfer Switch

running a Microsoft Windows operating system, you must upgrade the firmware of your
Rack ATSs by using the separate AOS and application firmware modules.
USER’S GUIDE

Obtain the individual firmware modules for your firmware upgrade from
www.apcc.com/tools/download.

Firmware File Transfer Methods

To upgrade the firmware of a Rack ATS, use one of these methods:
• From a networked computer running a Microsoft Windows operating system, use the
firmware upgrade tool downloaded from the APC Web site.
• From a networked computer on any supported operating system, use FTP or SCP to
transfer the individual AOS and application firmware modules.
• For an Automatic Transfer Switch that is not on your network, use XMODEM through
a serial connection to transfer the individual firmware modules from your computer to
the Rack ATS.
When you transfer individual firmware modules, you must transfer the APC
Operating System (AOS) module to the Rack ATS before you transfer the
application module.

92
 Use FTP or SCP to upgrade one Rack ATS
FTP. For you to use FTP to upgrade one Rack ATS over the network:
• The Rack ATS must be connected to the network, and its system IP, subnet mask,
and default gateway must be configured.
• The FTP server must be enabled at the Rack ATS.

To transfer the files:

1 . Open a command prompt window of a computer on the network. Go to the directory
that contains the firmware files, and list the files:
Automatic Transfer Switch

C:\>cd\apc
C:\apc>dir
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For the listed files, xxx represents the firmware version number:
– apc_hw02_aos_xxx.bin
– apc_hw02_application_xxx.bin
2 . Open an FTP client session:
C:\apc>ftp
3 . Type open and the Rack ATS’s IP address, and press ENTER. If the port setting for
the FTP Server has changed from its default of 21, you must use the non-default
value in the FTP command.
– For Windows FTP clients, separate a non-default port number from the IP
address by a space. For example:
ftp> open 150.250.6.10 21000
– Some FTP clients require a colon instead before the port number.
4 . Log on as Administrator; apc is the default user name and password.
5 . Upgrade the AOS. (In the example, xxx is the firmware version number:
ftp> bin
ftp> put apc_hw02_aos_xxx.bin
6 . When FTP confirms the transfer, type quit to close the session.
7 . After 20 seconds, repeat step 2 through step 5. In step 5, use the application
module file name.
®

93
 SCP. To use Secure CoPy (SCP) to upgrade firmware for a Rack ATS:
1 . Identify and locate the firmware modules described in the preceding instructions for
FTP.
2 . Use an SCP command line to transfer the AOS firmware module to the Rack ATS.
The following example uses xxx to represent the version number of the AOS
module:
scp apc_hw02_aos_xxx.bin apc@158.205.6.185:apc_hw02_aos_xxx.bin
3 . Use a similar SCP command line, with the name of the application module, to
transfer the second firmware module to the Rack ATS.
Automatic Transfer Switch

Upgrading multiple Rack ATSs

USER’S GUIDE

Export configuration settings. You can create batch files and use an APC utility to
retrieve configuration settings from multiple Rack ATSs and export them to other Rack
ATSs.

See Release Notes: ini File Utility, version 1.0, available on the APC
Automatic Transfer Switch Utility CD.

Use FTP or SCP to upgrade multiple Rack ATSs. To upgrade multiple Automatic
Transfer Switchs using an FTP client or using SCP, write a script which automatically
performs the procedure.

Use XMODEM to upgrade one Rack ATS

To upgrade the firmware for a Rack ATS that is not on the network:
1 . Obtain the individual firmware modules (the AOS module and the application
module) from www.apc.com/tools/download.
2 . Select a serial port at the local computer and disable any service that uses the port.
3 . Connect the provided serial cable (APC part number 940-0144A) to the selected
port and to the serial port at the Rack ATS.

94
 4 . Run a terminal program such as HyperTerminal, and configure the selected port for
9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. Save the changes.
5 . Press ENTER, repeatedly if necessary, to display the User Name prompt.
6 . Enter the Administrator user name and password (apc by default for both).
7 . From the Control Console menu, select System, then Tools, then File Transfer,
then XMODEM; and type Yes at the prompt to continue.
8 . Select a baud rate, change the terminal program’s baud rate to match your
selection, and press ENTER. A higher baud rate causes faster upgrades.
9 . From the terminal program’s menu, select the binary AOS file to transfer using
Automatic Transfer Switch

XMODEM-CRC. After the XMODEM transfer is complete, set the baud rate to 9600.
The Rack ATS automatically restarts.
USER’S GUIDE

10. Repeat step 4 through step 9 to install the application module. In step 9, use the
application module file name, not the AOS module file name.

Do not interrupt the download.

Upgrading the firmware will not interfere with the operation of the
outlets.

For information about the format used for firmware modules, see
Firmware files (Automatic Transfer Switch).

95
 Verifying Upgrades
Verify the success or failure of the transfer
To verify whether a firmware upgrade succeeded, use the Network menu in the control
console and select the FTP Server option to view Last Transfer Result, or use an
SNMP GET to the mfiletransferStatusLastTransferResult OID.

Last Transfer Result codes

Automatic Transfer Switch

Code Description

Successful The file transfer was successful.

USER’S GUIDE

Result not available There are no recorded file transfers.

Failure unknown The last file transfer failed for an unknown reason.
Server inaccessible The TFTP or FTP server could not be found on the network.
Server access denied The TFTP or FTP server denied access.
File not found The TFTP or FTP server could not locate the requested file.
File type unknown The file was downloaded but the contents were not recognized.
File corrupt The file was downloaded but at least one Cyclical Redundancy Check
(CRC) failed.

Verify the version numbers of installed firmware

Use the Web interface to verify the versions of the upgraded firmware modules by
selecting the Administration tab, General on the top menu bar, and About on the left
navigation menu, or use an SNMP GET to the MIB II sysDescr OID.

96
 Product Information
Warranty and Service
Two-Year Factory Warranty
This warranty applies only to the products you purchase for your use in accordance
with this manual.
Automatic Transfer Switch

Terms of warranty
USER’S GUIDE

APC warrants its products to be free from defects in materials and workmanship for a
period of two years from the date of purchase. APC will repair or replace defective
products covered by this warranty. This warranty does not apply to equipment that has
been damaged by accident, negligence or misapplication or has been altered or
modified in any way. Repair or replacement of a defective product or part thereof does
not extend the original warranty period. Any parts furnished under this warranty may be
new or factory-remanufactured.

Non-transferable warranty
This warranty extends only to the original purchaser who must have properly registered
the product. The product may be registered at the APC Web site, www.apc.com.

97
 Exclusions
APC shall not be liable under the warranty if its testing and examination disclose that
the alleged defect in the product does not exist or was caused by end user’s or any
third person’s misuse, negligence, improper installation or testing. Further, APC shall
not be liable under the warranty for unauthorized attempts to repair or modify wrong or
inadequate electrical voltage or connection, inappropriate on-site operation conditions,
corrosive atmosphere, repair, installation, exposure to the elements, Acts of God, fire,
theft, or installation contrary to APC recommendations or specifications or in any event
if the APC serial number has been altered, defaced, or removed, or any other cause
Automatic Transfer Switch

beyond the range of the intended use.

THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, BY OPERATION OF LAW

USER’S GUIDE

OR OTHERWISE, OF PRODUCTS SOLD, SERVICED OR FURNISHED UNDER

THIS AGREEMENT OR IN CONNECTION HEREWITH. APC DISCLAIMS ALL
IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTION AND FITNESS
FOR A PARTICULAR PURPOSE. APC EXPRESS WARRANTIES WILL NOT BE
ENLARGED, DIMINISHED, OR AFFECTED BY AND NO OBLIGATION OR
LIABILITY WILL ARISE OUT OF, APC RENDERING OF TECHNICAL OR OTHER
ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS. THE FOREGOING
WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES AND REMEDIES. THE WARRANTIES SET FORTH ABOVE
CONSTITUTE APC’S SOLE LIABILITY AND PURCHASER’S EXCLUSIVE REMEDY
FOR ANY BREACH OF SUCH WARRANTIES. APC WARRANTIES EXTEND ONLY
TO PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES.

98
 IN NO EVENT SHALL APC, ITS OFFICERS, DIRECTORS, AFFILIATES OR
EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT, SPECIAL,
CONSEQUENTIAL OR PUNITIVE DAMAGES, ARISING OUT OF THE USE,
SERVICE OR INSTALLATION, OF THE PRODUCTS, WHETHER SUCH DAMAGES
ARISE IN CONTRACT OR TORT, IRRESPECTIVE OF FAULT, NEGLIGENCE OR
STRICT LIABILITY OR WHETHER APC HAS BEEN ADVISED IN ADVANCE OF
THE POSSIBILITY OF SUCH DAMAGES. SPECIFICALLY, APC IS NOT LIABLE
FOR ANY COSTS, SUCH AS LOST PROFITS OR REVENUE, LOSS OF
EQUIPMENT, LOSS OF USE OF EQUIPMENT, LOSS OF SOFTWARE, LOSS OF
DATA, COSTS OF SUBSTITUENTS, CLAIMS BY THIRD PARTIES, OR
Automatic Transfer Switch

OTHERWISE.

NO SALESMAN, EMPLOYEE OR AGENT OF APC IS AUTHORIZED TO ADD TO

USER’S GUIDE

OR VARY THE TERMS OF THIS WARRANTY. WARRANTY TERMS MAY BE

MODIFIED, IF AT ALL, ONLY IN WRITING SIGNED BY AN APC OFFICER AND
LEGAL DEPARTMENT.

Warranty claims
Customers with warranty claims issues may access the APC customer support network
through the Support page of the APC Web site, www.apc.com/support. Select your
country from the country selection pull-down menu at the top of the Web page. Select
the Support tab to obtain contact information for customer support in your region.

99
 Life-Support Policy
General policy
American Power Conversion (APC) does not recommend the use of any of its products
in the following situations:
• In life-support applications where failure or malfunction of the APC product can be
reasonably expected to cause failure of the life-support device or to affect
significantly its safety or effectiveness.
• In direct patient care.
Automatic Transfer Switch

APC will not knowingly sell its products for use in such applications unless it receives in
USER’S GUIDE

writing assurances satisfactory to APC that (a) the risks of injury or damage have been
minimized, (b) the customer assumes all such risks, and (c) the liability of APC is
adequately protected under the circumstances.

Examples of life-support devices

The term life-support device includes but is not limited to neonatal oxygen analyzers,
nerve stimulators (whether used for anesthesia, pain relief, or other purposes),
autotransfusion devices, blood pumps, defibrillators, arrhythmia detectors and alarms,
pacemakers, hemodialysis systems, peritoneal dialysis systems, neonatal ventilator
incubators, ventilators (for adults and infants), anesthesia ventilators, infusion pumps,
and any other devices designated as “critical” by the U.S. FDA.

Hospital-grade wiring devices and leakage current protection may be ordered as

options on many APC UPS systems. APC does not claim that units with these
modifications are certified or listed as hospital-grade by APC or any other organization.
Therefore these units do not meet the requirements for use in direct patient care.

100
 Index
A config.ini file, contents 85
Configuring
About options RADIUS authentication 37
for information about the Rack ATS 80 Contact identification (whom to contact) 76
Access Control console
enabling or disabling methods of access configuring access 50
to the control console 50 Device Manager menu 19
to the Web interface 48 navigating menus 18
Automatic Transfer Switch

Administration refreshing menus 18

General menu 76
Network menu 41
D
USER’S GUIDE

Notification menu 57
Security 36 Data log
Security Menu 36 displaying and using 71
Security menu 36 filtering by date or time 71
Apply Local Computer Time 76 importing into spreadsheet 73
Authenticate 63 Log Interval setting 72
Authenticating users through RADIUS 36 rotation (archiving) 72
Authentication Traps setting 63 using FTP or SCP to retrieve 73
Automatic log-off for inactivity 40 Date & Time settings 76
Date format, configuring 77
B Daylight saving time 77
Device IP Configuration Wizard
BOOTP installation and system requirements 81
BOOTP server providing TCP/IP settings 41 using the wizard
Status LED indicating BOOTP requests 10 for local configuration. 83
Browsers for remote configuration 82
error messages 23 Device Manager menu, control console 19
Types and versions supported 21 DHCP
types and versions supported 21 APC cookie 43
DHCP server providing TCP/IP settings 41
C response options 43
Disable
Certificates, how to create, view, or remove e-mail to a recipient 62
49 encryption algorithms for SSH 50
Community Name reverse lookup 70
for trap receivers 63 SSL cipher suites 48
®

101
 Telnet 50 F
DNS
defining host and domain names 46 Facility Code (Syslog setting) 67
query types 47 File transfers
specifying DNS servers by IP address 46 to upgrade firmware 91
verification 96
E Firmware
benefits of upgrading 91
E-mail file transfer methods
configuring notification parameters 60 automated upgrade tool 92
configuring recipients 62 FTP or SCP 93
test message 62 XMODEM 94
Automatic Transfer Switch

using for paging 62 files for the Rack ATS 91

Enable obtaining the latest version 92
verifying upgrades and updates 96
USER’S GUIDE

e-mail forwarding to external SMTP

servers 62 Firmware versions displayed on
e-mail to a recipient 62 main screen 16
encryption algorithms for SSH 50 From Address (SMTP setting) 61
reverse lookup 70 FTP
SSL cipher suites 48 server settings 55
Telnet 50 transferring firmware files 93
versions of SSH 50 using to retrieve event or data log 73
Error messages
browser 23
for firmware file transfer 96
G
from overridden values during General menu, Administration tab 76
.ini file transfer 90
Ethernet port speed 45 H
Event actions 57
configuring by event 58 Help
configuring by group 59 in Web interface 28
Event log Host keys
accessing 18, 69 adding or replacing 51
errors from overridden values during status 51
.ini file transfer 90 Host name of trap receivers 63, 65
using FTP del command 74
using FTP or SCP to retrieve 73
event.txt file
I
contents 73 Identification (Name, Location, and Contact)
importing into spreadsheet 73 in control console 16
®

102
 in Web interface 76 login date and time 16
Inactivity timeout 40 status 17
ini files, See User configuration files Up Time 16
User access identification 16
Menus
J Device Manager 19
JavaScript, required to launch log in new General 76
window 69 Logs 57
Network 29, 41
Notification 57
K Security 36
top menu bar 24
Automatic Transfer Switch

keywords
user configuration file 85 Message Generation (Syslog setting) 67

N
USER’S GUIDE

L
Last Transfer Result codes 96 Network menu 41
Launch Log in New Window, JavaScript Network Time Protocol (NTP) 76
requirement. 69 NMS IP/Host Name for trap receivers 63, 65
Life support policy 100 Notification menu 57
Links, configuration 79
Local SMTP Server O
defining by IP address or DNS name 61
recommended option for routing e-mail 62 Override keyword, in user configuration
Local Users, setting user access 36 file 85
Location (system value) 76
Logging on P
locally (through a serial port) to the control
console 14
Paging
remotely to the control console 13 by using e-mail 62
Web interface 22 Passwords
Login date and time default for all account types 22
control console 16 defining for each account type 36
Web interface 76 recovering from a lost password 5
recovering from lost password 5
Port speed, configuring for Ethernet 45
M Ports
Main screen FTP server 56
displaying identification 16 HTTP and HTTPS 48
firmware values displayed 16 RADIUS server 38
®

103
 Telnet and SSH 50 SMTP server
Primary NTP Server 76 selecting for e-mail recipients 62
settings 61
Q SNMP
authentication traps 63
Quick Links, configuration 79 disabling SNMPv1 52
SSH
encryption algorithms 50
R host keys 51
RADIUS SSL
configuration 37 cipher suites 48
server configuration 38 configuring cipher suites 48
Automatic Transfer Switch

Reboot Management Interface 79 how to create, view, or remove certificates 49

Recent Events Status
USER’S GUIDE

Device Events on home page 28 control console main screen 17

Recipient SMTP server 62 Web interface 26, 27
Remote Monitoring Service 79 Synchronize with NTP Server,
Remote Users (Date & Time) 76
authentication 37 Syslog 67
setting user access 36 identifying the Syslog server 67
Reset mapping event severity to Syslog priorities 68
preventing automated reset settings 67
for inactivity 12 test 68
Reset All 79 System Name 76
Reset Only 79
Reverse lookup 70 T
TCP/IP configuration 41
S Temperature units (Fahrenheit or Celsius) 79
SCP Test
for high-security file transfer 56 DNS query 47
transferring firmware files 93 e-mail recipient settings 62
using to retrieve event or data log 73 RADIUS server path 38
Secondary NTP Server 76 Syslog 68
Section headings, user configuration trap receiver 64
file 85 Time setting 76
Security menu Time Zone, for synchronizing with NTP
Administration server 77
Security Menu 36 Timeout setting for RADIUS 38
Severity Mapping (Syslog setting) 68 To Address, e-mail recipients 62
®

104
 Traps X
trap receivers 63
XMODEM to transfer firmware files 94
U
Up Time
control console main screen 16
in Web interface 80
Update Interval, Date & Time
setting 77
Update Using NTP Now, Date & Time
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setting 77
Upgrading firmware 91
URL address formats 23
USER’S GUIDE

User access identification, control console in-

terface 16
User configuration files
contents 85
overriding device-specific values 85
retrieving and exporting 84
system event and error messages 89
using FTP to retrieve and transfer the files 83
using the APC utility to retrieve
and transfer the files 86, 88, 94
User names
default by account type 22
defining for each account type. 36
maximum number of characters for
RADIUS 36

V
Verifying firmware upgrades and updates 96

W
Web interface
configuring access 48
logging on 22
URL address formats 23
®

105
 APC Worldwide Customer Support
Customer support for this or any other APC product is available at no charge in any of the
following ways:
• Visit the APC Web site to access documents in the APC Knowledge Base and to
submit customer support requests.
– www.apc.com (Corporate Headquarters)
Connect to localized APC Web sites for specific countries, each of which provides
customer support information.
– www.apc.com/support/
Automatic Transfer Switch

Global support searching APC Knowledge Base and using e-support.

• Contact an APC Customer Support center by telephone or e-mail.
USER’S GUIDE

Regional centers
Direct InfraStruXure (1) (877)537-0607
Customer Support (toll free)
Line
APC headquarters (1) (800)800-4272
U.S., Canada (toll free)
Latin America (1) (401)789-5735
(USA)
Europe, Middle (353)(91) 702000
East, Africa (Ireland)
Western Europe +800 0272 0272
(inc. Scandinavia)
Japan (0) 3 6402-2001
Australia, New (61) (2) 9955 9366
Zealand, South (Australia)
Pacific area

– Local, country-specific centers: go to www.apc.com/support/contact for contact

information.
Contact the APC representative or other distributor from whom you purchased your APC
product for information on how to obtain local customer support.

106
 Copyright
Entire contents copyright 2007 American Power Conversion Corporation. All rights reserved.
Reproduction in whole or in part without permission is prohibited. APC, the APC logo,
InfraStruXure, and PowerNet are trademarks of American Power Conversion Corporation. All
other trademarks, product names, and corporate names are the property of their respective
owners and are used for informational purposes only.
Automatic Transfer Switch
USER’S GUIDE

990-3076-001 12/2007

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