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6 6+Chapter+Review

The document discusses stakeholder management for a program. It provides tips on identifying stakeholders, performing stakeholder analysis, managing stakeholder expectations, and reporting to stakeholders. It emphasizes the importance of the stakeholder register, effective communication, and addressing stakeholder needs and feedback.

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rouzbehk6515
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47 views12 pages

6 6+Chapter+Review

The document discusses stakeholder management for a program. It provides tips on identifying stakeholders, performing stakeholder analysis, managing stakeholder expectations, and reporting to stakeholders. It emphasizes the importance of the stakeholder register, effective communication, and addressing stakeholder needs and feedback.

Uploaded by

rouzbehk6515
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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1 Chapter Review

 By a detailed study for the existing program's documents , Identify program's stakeholders

 Depending on Communication methods , make a Stakeholder Analysis

 Record all obtained information on the Stakeholder register

 Make your plan for future deal with stakeholders during the program period

 Manage stakeholder expectations during the implementation period


2 Main Documents

 A Document that contains the information about the project’s stakeholders.

 A Document that contained a detailed strategy for effective stakeholder engagement during the
duration of the program

 It is a reports that provide stakeholder with information about how resources are being used to
deliver program benefits
3 Useful Tips for The Exam

1
Stakeholders metrics are a quick reference to check the level of Stakeholders participation

2
Stakeholders register should not be accessible to all as it may contain politically or legally sensitive
information

3
Program manager is the champion of change in organization , he must expect the change and be
prepared to manage it.

4
If a new stakeholder appears during program execution , program manager should meet him to gain
his support

5
Program performance reports are helpful to determine if program benefits will be met.
6
One of information that stakeholders need but that is often overlooked by program managers is
Notification of responses to change requests

7
Questions raised by stakeholders should be captured and published in a way that will allow multiple
stakeholders to benefit from the exchange

8
Stakeholder register is an output of both Communication Planning and Stakeholder identifications

9
Program Sponsor is ultimately responsible for delivering program benefits

10
Program Governance board is responsible to achieve program goals

11
The customer can judge whether the program is successful or not
12
Performance reports contain what work has been accomplished, earned value status, remaining work,
risks, issues, and change under consideration
4 Write your main notes

5
6

10

11
5 Write the main questions ideas

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