Production/ Operations Process
Preparation of raw materials needed in cooking (5-10 mins)
Cooking the food (15-20 mins)
Preparation to serve the food (4-5 mins)
Serving the food (3 mins)
Figure ( ) Production in Operation Process
Production Operation Process
The production operation process, which must be followed in order to achieve the
product that the company will provide. These are the steps to take in order to make and
achieve by Foodify Veggie Burger. It is important because it will serve as a guide to
simply being productive and efficient in production. Production process involves such
preparations of the utensils and equipment’s to be use, cooking of the food that ordered
by the customer and after that it will be prepared to serve to the customer.
The business hours will be from 7:00 a.m. to 10:00 p.m., but the crew must be on
site at 5:30 a.m. for preparation. Before opening the store, the crew must ensure that all
areas of the store are clean and sanitized, as well as all kitchen equipment. Containers
and utensils should also be inspected for insects or dirt. Every recipe requires that the
ingredients be washed and fully prepared. Machines and equipment must also be in
good working order to ensure continuous operation.
They are not permitted to have long fingernails for safety and sanitation reasons,
and their hair must be properly tied and covered with a hair net. They are also required
to wear their work uniform from the start of their shift until the store closes. The
manager or supervisor will monitor the operation to ensure the standard and quality of
products and services.
Step by step Procedure
CUSTOMER STAFF COLLECT THE CUSTOMER STAFF COLLECT
CUSTOMER PICK
PLACE ORDER STAFF
ORDERPREPARE
DETAILS CUSTOMER
PLACE PAYMENT FORWARD THE
PAYMENT
UP THE ORDER THE ORDER WAITS FOR THE ORDER TO COOK
ORDER
STAFF GIVE THANKS
TO THE CUSTOMER
Figure ( ) Step by Step Procedure
This illustration depicts the step-by-step service procedure that employees will use to
serve customers. The customer will first approach the staff and place an order. The staff
will then gather the details of the customer's order. The customer will then place their
payment, which will be collected by the staff. Following that, the order details will be
given to the person in charge of cooking. The customer waits because the food is still
being prepared. Before the food is finished cooking, the staff will prepare the container
in which the food will be placed. When the food is finished cooking, the staff will prepare
it so that the customer can pick it up. Finally, the staff expresses gratitude to the
customer for making a purchase at the store.
Table ( ) Production Flow
STEP TIME DURATION
Preparation of raw materials needed in 5-10 mins
cooking
Cooking the food 15-20 mins
Preparation to serve the food 4 mins
Serving the order 3 mins
TOTAL 37 mins
Table ( ) Service Flow
STEP TIME DURATION
Placing of Orders 4 mins
Paying to the cashier 3 mins
Preparing orders 4 mins
Serving to customers 3 mins
TOTAL 14 mins
Duration per step per batch
It will take 5-10 minutes to prepare the raw materials needed for cooking. The employee
will gather all the required ingredients and prepare the kitchen utensils that will be used
during the cooking process. When the customer first enters the store, he or she will
approach the staff and place an order that will take 4 minutes. The staff will then take
down the specifics of the customer's order. The customer will then make a three-minute
payment, which will be collected by the staff. The order details will then be given to the
person in charge of cooking. Because the food is still being prepared, the customer
will wait. The staff will prepare the container in which the food will be placed before the
food is finished cooking, which takes about 15-20 minutes. When the food is ready, the
staff will prepare it in 4 minutes so that the customer can pick it up. Finally, the staff
thanks the customer for making a purchase at the store.
