CO 4 Denial Code – The procedure code is inconsistent with the modifier used or a
required modifier is missing
CO 11 Denial Code – The diagnosis is inconsistent with the procedure
CO 16 Denial Code – Claim or Service Lacks Information which is needed for
adjudication
CO 18 Denial Code – Duplicate Claim or Service
CO 22 Denial Code – This care may be covered by another payer per coordination of
benefits
CO 24 Denial Code – Charges are covered under a capitation agreement or managed
care plan
CO 27 Denial Code – Expenses incurred after coverage terminated
CO 29 Denial Code – The time limit for filing has expired
CO 50 Denial Code – These are non-covered services because this is not deemed
medical necessity by the payer
CO 96 Denial Code – Non-Covered Charges
CO 97 Denial Code – The benefit for this service is included in the payment or
allowance for another service or procedure that has already been adjudicated
CO 109 Denial Code – Claim or Service not covered by this payer or contractor, you
must send the claim or service to the correct payer or contractor
These are some of the important Denial reason codes, which we come across regularly
and it’s been explained along with solutions.