Management Levels Explained
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AbdulRehmanManagement Levels Explained
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AbdulRehmanLEVELS
OF MANAGEMENT
The term "Levels of Management' refers to a line of demarcation between various managerial
positions in an organization. The number of levels in management increases when the size of
the business and work force increases and vice versa. The level of management determines a
chain of command, the amount of authority & status enjoyed by any managerial position. The
levels of management can be classified in three broad categories:
1. Top level/ Administrative level
2. Middle level/ Executory
3. Low level/ Supervisory I Operative I First‐line managers
Managers at all these levels perform different functions. The role of managers at all the three
levels is discussed below:
1. Top Level of Management
It consists of board of directors, chief executive or managing director. The top management is
the ultimate source of authority and it manages goals and policies for an enterprise. It devotes
more time on planning and coordinating functions.
The role of the top management can be summarized as follows:
1. Top management lays down the objectives and broad policies of the enterprise.
2. It issues necessary instructions for preparation of department budgets, procedures,
schedules etc.
3. It prepares strategic plans & policies for the enterprise.
4. It appoints the executive for middle level i.e. departmental managers.
5. It controls & coordinates the activities of all the departments.
6. It is also responsible for maintaining a contact with the outside world.
7. It provides guidance and direction.
8. The top management is also responsible towards the shareholders for the performance
of the enterprise.
2. Middle Level of Management
The branch managers and departmental managers constitute middle level. They are responsible
to the top management for the functioning of their department. They devote more time to
organizational and directional functions. In small organization, there is only one layer of middle
level of management but in big enterprises, there may be senior and junior middle level
management. Their role can be given as:
1
1. They executee the plans o
of the organization in acccordance with the policiies and direcctives
of the top maanagement.
2. They make pllans for the ssub‐units of the organiz ation.
3. They participate in emplo
oyment proccess of lowe r level manaagement.
4. They interpre
et and explaiin policies frrom top leveel managemeent to lowerr level.
5. They are resp
ponsible for coordinatingg the activitiies within th
he division or departmen
nt.
6. They evaluatee performannce of juniorr managers.
7. They send im
mportant reports and oth her data to toop level mannagement.
3. Lower Leve
el of Management
It consistts of supervvisors, forem
men section n officers, superintendeents etc. Acccording to R. C.
Davis, suupervisory m managementt refers to th hose executtives whose work has to o be largelyy with
directionn of operatiive employe ees. In othe
er words, thhey are con
ncerned witth direction n and
controllinng function o of managem ment. Their aactivities incllude:
1. Assigning of j
A obs and taskks to variouss workers.
2. They guide an nd instruct wworkers for dday to day a ctivities.
3. They are respponsible for the quality aas well as quuantity of pro oduction.
4. They are also entrusted d with the responsibilitty of mainttaining good
d relation in
n the
organization.
5. They communicate worke ers’ problem
ms, suggestioons and appeals etc. to tthe higher leevel.
6. They help to solve the griievances of tthe workerss.
7. They supervisse and guide e the sub‐ord dinates.
8. They are resp ponsible for providing training to thee workers.
9. They arrange necessary m materials, machines, toools etc. for geetting the thhings done.
10. They prepare e periodical rreports abou ut the perforrmance of th he workers.
11. They ensure d discipline in the enterprrise.
12. They motivatte workers.
13. They are the image builders of the en nterprise because they aare in direct contact witth the
workers.
w
P
Prof. A. R. So
omroo
Dep partment of Education
Govt. EEmerson Colllege, Multaan
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