TC25

Rugged Smartphone

User Guide
for Android ™ Version
7.1.2
MN-003051-01 Rev. A
Copyright
© 2017 ZIH Corp. and/or its affiliates. All rights reserved. ZEBRA and the stylized Zebra head are trademarks of
ZIH Corp., registered in many jurisdictions worldwide. Google, Google Play and other marks are trademarks of
Google Inc. All other trademarks are the property of their respective owners.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/copyright.

WARRANTY: For complete warranty information, go to www.zebra.com/warranty.

END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula.

Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.

Revision History
Changes to the original guide are listed below:

Change Date Description

-01 Rev A 9/2017 Initial Release

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Table of Contents
Copyright ........................................................................................................................................... 2
Terms of Use .................................................................................................................................... 2
Revision History ................................................................................................................................ 2

Table of Contents................................................................................................................................... 3

About This Guide

Configurations ................................................................................................................................... 9
Chapter Descriptions ........................................................................................................................ 9
Notational Conventions ................................................................................................................... 10
Related Documents and Software .................................................................................................. 10
Service Information ......................................................................................................................... 10
Provide Documentation Feedback .................................................................................................. 11

Getting Started
Unpacking ....................................................................................................................................... 12
Features .......................................................................................................................................... 13
Setup ............................................................................................................................................... 15
Installing a microSD Card ......................................................................................................... 15
Installing the SIM Card .............................................................................................................. 17
Charging the Battery ................................................................................................................. 18
Charging Indicators ................................................................................................................... 20
Google Account Setup .............................................................................................................. 21
Replacing the microSD Card .......................................................................................................... 21
Replacing the SIM Card .................................................................................................................. 23
Accessing Device Settings .............................................................................................................. 25
Battery Management ....................................................................................................................... 25
Monitor Battery Usage .............................................................................................................. 25
Low Battery Notification ............................................................................................................ 26
Battery Optimization .................................................................................................................. 26
Turning Off the Radios ........................................................................................................ 27
Setting the Date and Time .............................................................................................................. 27
Display Setting ................................................................................................................................ 27
Setting the Screen Brightness ................................................................................................... 27
Setting Screen Rotation ............................................................................................................ 28

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Setting Screen Timeout Setting ................................................................................................ 28

Setting Font Size ....................................................................................................................... 28
General Sound Setting .................................................................................................................... 29
Wake-Up Sources ........................................................................................................................... 31

Using the TC25

Google Mobile Services .................................................................................................................. 32
Home Screen .................................................................................................................................. 32
Setting Home Screen Rotation .................................................................................................. 33
Status Bar ................................................................................................................................. 34
Status Icons ........................................................................................................................ 34
Notification Icons ................................................................................................................. 36
Managing Notifications .............................................................................................................. 36
Setting Application Notifications .......................................................................................... 37
Viewing Notification Settings for All Apps ........................................................................... 37
Controlling Lock Screen Notifications ................................................................................. 37
Quick Settings ........................................................................................................................... 38
Edit Icons on Quick Settings ............................................................................................... 39
Application Shortcuts and Widgets ........................................................................................... 39
Adding an Application to the Home Screen ........................................................................ 39
Adding a Widget to the Home Screen ................................................................................. 39
Moving Items on the Home Screen ..................................................................................... 40
Removing an Application Shortcut or Widget from the Home Screen ................................ 40
Folders ...................................................................................................................................... 40
Creating a Folder ................................................................................................................ 40
Naming Folders ................................................................................................................... 40
Removing a Folder .............................................................................................................. 40
Home Screen Wallpaper ........................................................................................................... 41
Using the Touchscreen ................................................................................................................... 41
On-Screen Keyboards .................................................................................................................... 41
Editing Text ......................................................................................................................... 41
Entering Numbers, Symbols and Special Characters ......................................................... 42
Switching Language Keyboards ................................................................................................ 42
Configuring the Keyboard ......................................................................................................... 42
GMS Keyboard .................................................................................................................... 42
Do Not Disturb Feature ................................................................................................................... 43
Limit Sounds and Vibrations ..................................................................................................... 43
Alarms Only ......................................................................................................................... 43
Priority Notifications Only .................................................................................................... 44
Automatically Block Sounds and Vibrations .................................................................................... 44
Silence Sounds During Certain Times ...................................................................................... 44
Silence Sounds During Events and Meetings ........................................................................... 45
Turn Sounds Back On ............................................................................................................... 45
Override Do Not Disturb for Specific Apps ................................................................................ 45
Applications ..................................................................................................................................... 46
Accessing Applications ............................................................................................................. 48
Switching Between Recent Applications ................................................................................... 49
Un-Locking the Screen ................................................................................................................... 49
Scheduled Power On and Off ......................................................................................................... 50
Resetting the Device ....................................................................................................................... 52

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Performing a Soft Reset ............................................................................................................ 52

Performing a Hard Reset .......................................................................................................... 52
Suspend Mode ................................................................................................................................ 52
Transferring Files with a Host Computer via USB .......................................................................... 53
Transferring Files using Media Transfer Protocol ..................................................................... 53
Transferring Files using Photo Transfer Protocol ...................................................................... 53
Disconnect from the Host Computer ......................................................................................... 54

Calls
Emergency Calling .......................................................................................................................... 55
Audio Modes ................................................................................................................................... 55
Using a Bluetooth Headset ............................................................................................................. 55
Adjusting Audio Volume .................................................................................................................. 55
Making a Call Using the Dialer ........................................................................................................ 56
Dialer Dialing Options ............................................................................................................... 58
Making a Call Using Contacts ......................................................................................................... 58
Using the Dialer ......................................................................................................................... 58
Using the Contacts Application ................................................................................................. 59
Making a Call Using Call History ..................................................................................................... 59
Making a Conference Call ............................................................................................................... 60
Making a Call Using a Bluetooth Headset ...................................................................................... 62
Answering Calls .............................................................................................................................. 62
Call Settings .................................................................................................................................... 63
Display Options ......................................................................................................................... 63
Sounds and Vibrations .............................................................................................................. 63
Quick Responses ...................................................................................................................... 64
Speed Dial Settings ................................................................................................................... 64
Calls .......................................................................................................................................... 64
Call Blocking ............................................................................................................................. 64
Accessibility ............................................................................................................................... 65

Applications
File Browser .................................................................................................................................... 66
Messaging ....................................................................................................................................... 68
Sending a Text Message .......................................................................................................... 68
Sending a Multimedia Message ................................................................................................ 68
Contacts .......................................................................................................................................... 70
Adding a Contact ....................................................................................................................... 70
Editing Contacts ........................................................................................................................ 70
Deleting Contacts ...................................................................................................................... 70
Camera ........................................................................................................................................... 72
Taking Photos ........................................................................................................................... 72
Taking a Panoramic Photo ........................................................................................................ 73
Recording Videos ...................................................................................................................... 73
Photo Settings ........................................................................................................................... 74
Video Settings ........................................................................................................................... 75
Photos ............................................................................................................................................. 77
Working with Albums ................................................................................................................. 78
Deleting an Album ............................................................................................................... 78

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Working with Photos ................................................................................................................. 79

Viewing and Browsing Photos ............................................................................................. 79
Cropping a Photo ................................................................................................................ 79
Setting a Photo as a Contact Icon ....................................................................................... 80
Share a Photo ..................................................................................................................... 80
Deleting a Photo .................................................................................................................. 80
Working with Videos .................................................................................................................. 81
Watching Videos ................................................................................................................. 81
Sharing a Video ................................................................................................................... 81
Deleting a Video .................................................................................................................. 81
DataWedge Demonstration ............................................................................................................. 82
Sound Recorder .............................................................................................................................. 84
PTT Express Voice Client ............................................................................................................... 85
PTT Audible Indicators .............................................................................................................. 85
Notification Icons ....................................................................................................................... 86
Enabling PTT Communication .................................................................................................. 86
Selecting a Talk Group .............................................................................................................. 87
PTT Communication ................................................................................................................. 87
Creating a Group Call ......................................................................................................... 87
Responding with a Private Response ................................................................................. 87
Disabling PTT Express Voice Client Communication ............................................................... 87
RxLogger ........................................................................................................................................ 89
Enabling Logging ...................................................................................................................... 89
Disabling Logging ...................................................................................................................... 89
RxLogger Utility ............................................................................................................................... 90
Diagnostic Tool ............................................................................................................................... 91
Settings ............................................................................................................................... 93
Battery Test Information ...................................................................................................... 93
GPS Test Information .......................................................................................................... 93
System Test Information ..................................................................................................... 94
WLAN Test Information ....................................................................................................... 94
WWAN Test Information ..................................................................................................... 94
Bluetooth Test Information .................................................................................................. 94

Data Capture
Imaging ........................................................................................................................................... 95
Operational Modes .................................................................................................................... 95
RS507 Hands-Free Imager ............................................................................................................. 96
RS6000 Bluetooth Ring Scanner .................................................................................................... 96
Scanning Considerations ................................................................................................................ 96
Barcode Scanning with Internal SE2100 Imager ............................................................................ 97
Barcode Scanning with Internal SE4710 Imager ............................................................................ 98
Barcode Capture with RS6000 Bluetooth Ring Scanner ................................................................ 99
Barcode Capture with RS507 Hands-Free Imager ....................................................................... 100
Pairing the Bluetooth Imager ........................................................................................................ 102
Pairing Using Simple Serial Interface ...................................................................................... 102
Pairing Using Bluetooth Human Interface Device ................................................................... 102
DataWedge ................................................................................................................................... 103
Enabling DataWedge .............................................................................................................. 103
Disabling DataWedge ............................................................................................................. 103

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Wireless
Wireless Wide Area Networks ...................................................................................................... 104
Sharing the Mobile Data Connection ...................................................................................... 104
USB Tethering ................................................................................................................... 104
Bluetooth Tethering ........................................................................................................... 105
Portable Wi-Fi Hotspot ...................................................................................................... 105
Cellular Network Settings ........................................................................................................ 106
Disabling Data When Roaming ......................................................................................... 106
Enhanced 4G LTE Mode ................................................................................................... 106
Search for MicroCell .......................................................................................................... 106
Editing the Access Point Name ......................................................................................... 107
Locking the SIM Card .............................................................................................................. 107
Data Usage ............................................................................................................................. 108
Set Data Usage Warning .................................................................................................. 109
Set Data Limit .................................................................................................................... 109
Wireless Local Area Networks ...................................................................................................... 109
Scan and Connect to a Wi-Fi Network .................................................................................... 110
Remove a Wi-Fi Network ........................................................................................................ 111
Bluetooth ....................................................................................................................................... 111
Adaptive Frequency Hopping .................................................................................................. 112
Security ................................................................................................................................... 112
Bluetooth Profiles .................................................................................................................... 112
Bluetooth Power States ........................................................................................................... 113
Bluetooth Radio Power ........................................................................................................... 113
Enabling Bluetooth ............................................................................................................ 114
Disabling Bluetooth ........................................................................................................... 114
Discovering Bluetooth Device(s) ............................................................................................. 114
Changing the Bluetooth Name ................................................................................................ 114
Connecting to a Bluetooth Device ........................................................................................... 115
Selecting Profiles on the Bluetooth Device ............................................................................. 115
Unpairing a Bluetooth Device .................................................................................................. 115

Accessories
Accessories ................................................................................................................................... 116
1-Slot Base Charge Only Cradle ................................................................................................... 119
Charging the Device ................................................................................................................ 119
Battery Charging ..................................................................................................................... 120
Charging Temperature ...................................................................................................... 120
1-Slot Ethernet Charge Cradle ...................................................................................................... 121
USB/Ethernet Communication ................................................................................................ 121
Ethernet LED Indicators .................................................................................................... 122
Establishing Ethernet Connection ..................................................................................... 123
Charging the Device ................................................................................................................ 123
Battery Charging ..................................................................................................................... 123
Charging Temperature ...................................................................................................... 124
5-Slot Charge Only Cradle ............................................................................................................ 125
Charging the TC25 .................................................................................................................. 125
Battery Charging ..................................................................................................................... 126
Charging Temperature ...................................................................................................... 126
Extended Power Pack ................................................................................................................... 127

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Installation ............................................................................................................................... 127

Charging .................................................................................................................................. 127
Power Pack Charging ............................................................................................................. 129
Charging Temperature ...................................................................................................... 130
Check Power Level ................................................................................................................. 130
Resetting the Extended Power Pack ....................................................................................... 131
Trigger Handle .............................................................................................................................. 132
Installing the Optional Lanyard ................................................................................................ 132
Inserting the Device into the Trigger Handle ........................................................................... 133
Removing the Device from the Trigger Handle ....................................................................... 134
Wrist/Arm Mount ........................................................................................................................... 136
Wrist/Arm Mount Installation ................................................................................................... 136
Device Installation ................................................................................................................... 137
Device Removal ...................................................................................................................... 139
Scanning ................................................................................................................................. 139
Strap Installation ..................................................................................................................... 140
Hand Strap .................................................................................................................................... 142
Soft Holster ................................................................................................................................... 145
Adjusting the Holster ............................................................................................................... 145

Maintenance and Troubleshooting

Maintaining the TC25 .................................................................................................................... 148
Display Best Practices .................................................................................................................. 149
Image Retention ...................................................................................................................... 149
Battery Safety Guidelines ............................................................................................................. 149
Cleaning Instructions .................................................................................................................... 150
Approved Cleanser Active Ingredients .................................................................................... 150
Harmful Ingredients ................................................................................................................. 150
Cleaning Instructions ............................................................................................................... 150
Special Cleaning Notes ........................................................................................................... 150
Cleaning Materials Required ................................................................................................... 150
Cleaning Frequency ................................................................................................................ 151
Cleaning the TC25 ........................................................................................................................ 151
Housing ................................................................................................................................... 151
Display .................................................................................................................................... 151
Camera and Exit Window ........................................................................................................ 151
Connector Cleaning ...................................................................................................................... 151
Cleaning Cradle Connectors ......................................................................................................... 151
Troubleshooting ............................................................................................................................ 153
TC25 ....................................................................................................................................... 153

Technical Specifications
TC25 ............................................................................................................................................. 156

Index

8
About This Guide
This guide provides information about using the TC25 rugged smartphone and accessories.

NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.

This guide applies to model numbers: TC25AJ, TC25BJ, and TC25CJ.

Configurations
This guide covers the following configurations:

Table 1 Configurations
Operating System

8 MP Camera
Data Capture

Access Door
Android 7.1

RAM/Flash
Memory
Radios

Configuration

TC25AJ-10B101xx WAN/LAN/PAN GMS 2 GB/16 GB SE2100 Yes Blank

TC25AJ-10C102xx WAN/LAN/PAN GMS 2 GB/16 GB SE4710 No 2-Pin

TC25BJ-10B101xx WAN/LAN/PAN GMS 2 GB/16 GB SE2100 Yes Blank

TC25BJ-10C102xx WAN/LAN/PAN GMS 2 GB/16 GB SE4710 No 2-Pin

Chapter Descriptions
Topics covered in this guide are as follows:

• Getting Started provides information on getting the TC25 up and running for the first time.
• Using the TC25 provides information for operating the TC25.
• Calls provides instructions for making phone calls.
• Applications provides information on using applications installed on the TC25.

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 About This Guide

• Data Capture provides information on capture barcode data.

• Wireless provides information on the various wireless options.
• Accessories provides information on using the accessories for the TC25.
• Maintenance and Troubleshooting includes instructions on cleaning and provides troubleshooting
solutions for potential problems during TC25 operation.
• Technical Specifications provides the technical specifications for the TC25.

Notational Conventions
The following conventions are used in this document:

• Bold text is used to highlight the following:

• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.

Related Documents and Software

The following documents provide more information about the TC25 rugged smartphone.

• TC25 Quick Reference Guide, p/n MN-003052-xx

• TC25 Regulatory Guide, p/n MN-003053-xx
• TC25 Rugged Smartphone Integrator Guide, p/n MN-003055-xx

For the latest version of this guide and all guides, go to: zebra.com/support.

Service Information
If you have a problem with your equipment, please use the Self-Help support resources available at
www.zebra.com. If the support provided via the Self-Help resources is not sufficient, you may contact Zebra Global
Customer Support for your region. Contact information is available at: zebra.com/support.

When contacting support, please have the following information available:

• Serial number of the unit

• Model number or product name

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 About This Guide

• Software type and version number.

Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.

If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for servicing
and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.

If you purchased your Zebra business product from a Zebra business partner, contact that business partner for
support.

Provide Documentation Feedback

If you have comments, questions, or suggestions about this guide, send an email to EVM-Techdocs@zebra.com.

11
Getting Started
This chapter provides information for getting the device up and running for the first time.

Unpacking
Carefully remove all protective material from the TC25 and save the shipping container for later storage and
shipping.

1. Verify that the following were received:

• TC25 rugged smartphone
• Regulatory Guide.
2. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global Customer
Support center immediately.
3. Prior to using the TC25 for the first time, remove the protective shipping film that covers the scan window,
display and camera window.

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 Getting Started

Features
Figure 1 TC25 Front View
9
10 8
11
12
13

1
6
2

5
4

Table 2 Front View Features

Number Item Function

1 Scan Button Initiates data capture (programmable).

Yellow button: TC25 with SE4710 imager.
Gray button: TC25 with SE2100 imager.

2 PTT Button Initiates push-to-talk communications (programmable).

3 Microphone Use for communications in Handset mode.

4 Power Contacts Provides power for charging the TC25.

5 USB-C Connector Provides USB host and client communications, and device charging via
cables and accessories.

6 Speaker Provides audio output for video and music playback. Provides audio in
speakerphone mode.

7 Touch Screen Displays all information needed to operate the TC25.

8 Charging/Notification LED Indicates battery charging status while charging and application
generated notifications.

9 Data Capture LED Indicates data capture status.

10 Microphone Use for communications in Speakerphone mode.

11 Receiver Use for audio playback in Handset mode.

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 Getting Started

Table 2 Front View Features (Continued)

Number Item Function

12 Light Sensor Determines ambient light for controlling display backlight intensity.

13 Proximity Sensor Determines proximity for turning off display when in handset mode.

Figure 2 TC25 Rear View

7

5
1

2
4
3

Table 3 Back View Features

Number Item Function

1 Imager Window Provides data capture using the imager.

2 Power Button Turns the display on and off. Press and hold to reset the device or
power off the device.

3 Camera Flash Provides illumination for the camera.

4 Camera Takes photos and videos.

5 Scan Button Initiates data capture.

6 Volume Up/Down Button Increase and decrease audio volume.

7 Hand Strap Mount Point Provides latching point for the hand strap.

8 Access Door Provides access to microSD card slot and SIM card slot. Optional 2-Pin
Access Door is available on device with the SE4710 imager for use with
the Trigger Handle.

9 Hand Strap Mount Point Provides latching point for the hand strap.

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 Getting Started

Setup
Perform this procedure to start using the TC2X for the first time.

1. Install a micro secure digital (SD) card (optional).

2. Installing a nano SIM card
3. Charge the TC25.
4. Power on the TC25.

Installing a microSD Card

The microSD card slot provides secondary non-volatile storage. The slot is located under the access door. Refer to
the documentation provided with the card for more information, and follow the manufacturer’s recommendations for
use.

CAUTION Use proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper
ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator
is properly grounded.

1. Using a 0# Phillips screwdriver, remove two screws securing the access door.

Figure 3 Remove Access Door

2. Remove access door.

15
 Getting Started

Figure 4 Remove Access Door

3. Align the microSD card with the SD card slot.

Figure 5 Align microSD Card

4. Push the microSD card into the SD card slot.

Figure 6 Push microSD Card into the SD Card Slot

5. Replace the access Door.

6. Secure the access door using the two screws.

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 Getting Started

Figure 7 Secure Access Door

Installing the SIM Card

NOTE Only use a nano SIM card.

CAUTION Use proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.

1. Using a 0# Phillips screwdriver, remove two screws securing the access door.

Figure 8 Remove Access Door

2. Align the SIM card with the SIM card slot with the contacts facing down and the cut edge toward the top of the
device.

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 Getting Started

Figure 9 Align SIM Card with Slot

3. Push the SIM card in until it locks into the slot.

Figure 10 Push SIM Card into Slot

4. Re-install the access door.

Figure 11 Replace Access Door

Charging the Battery

Before using the TC25 for the first time, charge the internal battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the TC25 use a USB-C cable or a cradle with the appropriate power
supply. For information about the accessories available for the TC25 see Accessories for more information.

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 Getting Started

The internal battery charges from fully depleted to 90% in approximately four hours and from fully depleted to
100% in approximately five hours.

NOTE In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for
approximately 10 hours of use.
Use only Zebra charging accessories and batteries. Charge batteries at room temperature with the TC25 in
sleep mode.

Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The TC25 or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the
TC25 or accessory may for small periods of time alternately enable and disable battery charging to keep the
battery at acceptable temperatures. The TC25 or accessory indicates when charging is disabled due to abnormal
temperatures via its LED and a notification appears on the display.

To charge the main battery:

1. Connect the charging accessory to the appropriate power source.

2. Insert the TC25 into a cradle or attach to a cable. The TC25 turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.

Figure 12 Charging with Cradle

IMPORTANT Use only the Zebra USB-C Cable for charging.

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 Getting Started

Figure 13 Charging with USB Cable

Charging Indicators

Table 4 Charging/Notification LED Charging Indicators

State LED Indication

Off TC25 is not charging. TC25 is not inserted correctly in the

cradle or connected to a power source. Charger/cradle is
not powered.

Slow Blinking Amber (1 blink every 4 TC25 is charging.

seconds)

Slow Blinking Red (1 blink every 4 TC25 is charging but the battery is at end of useful life. See
seconds) system administrator for battery replacement services.

Solid Green Charging complete.

Solid Red Charging complete but the battery is at end of useful life.
See system administrator for battery replacement services.

Fast Blinking Amber (2 blinks/second) Charging error, e.g.:

• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).

Fast Blinking Red (2 blinks/second) Charging error but the battery is at end of useful life., e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
See system administrator for battery replacement services.

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 Getting Started

Google Account Setup

NOTE The TC25 has to be connected to the internet in-order to set up a Google ™ account.

The first time the TC25 starts, the Setup Wizard displays. Follow the on-screen instructions to set up a Google
account, configure Google Wallet for purchasing items from the Play Store, entering your personal information, and
enabling backup/restore features.

Replacing the microSD Card

To replace the microSD card:

1. Press the Power button until the menu appears.

2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, remove the hand strap.
5. Using a 0# Phillips screwdriver, remove two screws securing the access door.

Figure 14 Remove Access Door

6. Remove access door.

7. Slide the microSD card out of the SD card slot.

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 Getting Started

Figure 15 Remove microSD Card

8. Lift the microSD card.

9. Align the replacement microSD card with the SD card slot.

Figure 16 Align microSD Card

10. Push the microSD card into the SD card slot.

Figure 17 Push microSD Card into the SD Card Slot

11. Replace the access Door.

12. Secure the access door using the two screws.

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 Getting Started

Figure 18 Secure Access Door

13. Replace the hand strap, if required.

14. Press and hold the Power button to turn on the TC25.

Replacing the SIM Card

NOTE Only use a nano SIM card.

CAUTION Access door must be replaced and securely seated to ensure proper device sealing.
TC25 must be powered off when replacing the SIM card.

To replace the SIM card:

1. Press the Power button until the menu appears.

2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the TC25 and then lift.
5. Using a 0# Phillips screwdriver, remove two screws securing the access door.

23
 Getting Started

Figure 19 Remove Access Door

6. Push the SIM card in to eject the card.

7. Remove the SIM card from the slot.
8. Align the replacement SIM card with the SIM card slot with the contacts facing down and the cut edge toward
the top of the device.

Figure 20 Align SIM Card with Slot

9. Push the SIM card in until it locks into the slot.

Figure 21 Push SIM Card into Slot

10. Re-install the access door.

24
 Getting Started

Figure 22 Replace Access Door

11. Replace the hand strap, if required.

12. Press and hold the Power button to turn on the TC25.

Accessing Device Settings

Throughout this guide, the user can access device settings:

1. Swipe down from the status bar and then touch .

2. On the Home screen, swipe up from the bottom of the screen and touch .

Battery Management

NOTE Prior to checking the battery charge level, remove the TC25 from any AC power source (cradle or cable).

To check the charge status of the main battery, open Settings and touch About phone > Battery
Management.

Battery status indicates that the battery is discharging and Battery level lists the battery charge (as a percentage
of fully charged).

Monitor Battery Usage

The Battery screen lists which applications consume the most battery power. Also use it to turn off applications
that were downloaded if they are consuming too much power.

1. Swipe down from the status bar and then touch .

2. Touch Battery.

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 Getting Started

Figure 23 Battery Screen

The Battery screen lists the applications using the battery. The discharge graph at the top of the screen shows the
rate of the battery discharge since last charged (short periods of time when connected to a charger are shown as
thin green lines at the bottom of the chart), and how long it has been running on battery power.

Touch an application in the Battery screen to display details about its power consumption. Different applications
display different information. Some applications include buttons that open screens with settings to adjust power
use.

Low Battery Notification

When the battery charge level drops below 20%, the TC25 displays a notice to connect the TC25 to power.The
user should charge the battery using one of the charging accessories.

Figure 24 Low Battery Notification

When the battery charge drops below 10%, the TC25 displays a notice to connect the TC25 to power. The user
must charge the battery using one of the charging accessories.

When the battery charge drops below 4%, the TC25 turns off.

The user must charge the TC25 using one of the charging accessories.

Battery Optimization
Observe the following battery saving tips:

• Disable DataWedge Launcher profile. Refer to the TC25 Rugged Smartphone Integrator Guide for Android
7.1.2 for instructions.
• Set the screen to turn off after a short period of non-use. See Setting Screen Timeout Setting on page 28.

26
 Getting Started

• Set the TC25 to turn off when not in use. See Scheduled Power On and Off on page 49.
• Reduce screen brightness. See Setting the Screen Brightness on page 27.
• Turn off all wireless radios when not in use.
• Turn off automatic syncing for Email, Calendar, Contacts and other applications.
• Minimize use of applications that keep the TC25 from suspending, for example, music and video
applications.

Turning Off the Radios

To turn off all the radios:

1. Press the Power button until the menu appears.

2. Touch Airplane mode. The airplane icon appears in the Status bar indicating that all the radios are off.

Setting the Date and Time

The date and time is automatically synchronized using a NITZ server when the TC25 is connected to a cellular
network.The user is only required to set the time zone or set the date and time when not connected to a cellular
network or if the wireless LAN does not support Network Time Protocol (NTP).

1. Swipe down from the status bar and then touch .

2. Touch Date & time.

3. Touch Automatic date & time to disable automatic date and time synchronization.
4. Touch Set date.
5. In the calendar, set today’s date.
6. Touch OK.
7. Touch Set time.
8. Touch the green circle, drag to the current hour and then release.
9. Touch the green circle, drag to the current minute and then release.
10. Touch AM or PM.
11. Touch OK.
12. Touch Automatic time zone to disable automatic date and time synchronization.
13. Touch Select time zone.
14. Select the current time zone from the list.

15. Touch .

Display Setting
Use Display settings to change the screen brightness, change the background image, enable screen rotation, set
sleep time and change font size.

Setting the Screen Brightness

To manually set the screen brightness:

27
 Getting Started

1. Swipe down with two fingers from the status bar to open the quick access panel.
2. Slide the icon to adjust the screen brightness level.

Figure 25 Brightness Slider

To let the TC25 automatically adjust the screen brightness using the built-in light sensor:

1. Swipe down from the status bar and then touch .

2. Touch Display.
3. Touch Brightness Level.
4. Touch Adaptive brightness to automatically adjust the brightness.

5. Touch .

Setting Screen Rotation

By default, screen rotation is disabled. To enable screen rotation:

1. Swipe down from the status bar and then touch .

2. Touch Display.
3. Touch When device is rotated and select Rotate to contents of the screen to set the TC25 to automatically
switch orientation when the TC25 is rotated.

4. Touch .

Setting Screen Timeout Setting

To set the screen sleep time:

1. Swipe down from the status bar and then touch .

2. Touch Display.
3. Touch Sleep.
4. Select one of the sleep values.
• 15 seconds
• 30 seconds
• 1 minute (default)
• 2 minutes
• 5 minutes
• 10 minutes
• 30 minutes

5. Touch .

Setting Font Size

To set the size of the font is system applications:

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 Getting Started

1. Swipe down from the status bar and then touch .

2. Touch Display.
3. Touch Font size.

Figure 26 Font Settings

4. Select one of the font size values.

• Small
• Default (default)
• Large
• Largest

5. Touch .

General Sound Setting

Use the Sounds settings to configure media and alarm volumes.

1. Swipe down from the status bar and then touch .

2. Touch Sounds.

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 Getting Started

Figure 27 Sound and Notification Screen

• Media volume - Controls the music, games and media volume.

• Alarm volume - Controls the alarm clock volume.
• Ring volume - - Controls the ringtone volume.
• Also vibrate for calls - Turn on the switch to make the device vibrate when a call is received (default –
disabled).
• Do not disturb - Mutes the TC25 so that it does not make sounds or vibrate when you do not want it to.
• Priority only allows - Use to set priorities.
• Alarms - Disabled.
• Reminders - Switch on or off.
• Events - Switch on or off.
• Messages - Choose from anyone, starred contacts, any contact, or none. To star contacts, use
the Contacts app.
• Calls - Choose from anyone, starred contacts, any contact, or none. To star contacts, use the
Contacts app.
• Repeat callers - Choose whether to let the TC25 ring if the same person calls again within 15
minutes.
• Automatic rules - To automatically silence the TC25 during certain times, like at night or on
weekends. Touch a default rule Weekend or Weeknight. Or, to make your own rule, tap Add rule and
then Time rule.
• Block visual disturbances
• Block when screen is on - option pertains to notifications you receive when you are actively
using the device. If you would like to disable the banner like notifications when Do not Disturb is
enabled, turn this option On. This will also prevent you from peeking at notifications.
• Block when screen is off - option pertains to notifications you receive when you are not using
your device i.e. the display is asleep. If you want to prevent the display from waking up when a
new notification is received, turn this option On. This will additionally disable the LED light alerts
your phone sends you when you have new notifications.
• Phone ringtone - Touch to select a sound to play for incoming calls.
• Default notification ringtone - Touch to select a sound to play for all system notifications.
• Default alarm ringtone - Touch to select a sound to play for alarms.

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 Getting Started

• Emergency broadcasts - Touch to configure emergency broadcast settings and notifications.

• Other sounds
• Dial pad tones - Play a sound when pressing keys on dial pad (default - disabled).
• Screen locking sounds - play a sound when locking and unlocking the screen (default – enabled)
• Charging sounds - Not applicable.
• Touch sounds - Play a sound when making screen selections (default – enabled).
• Vibrate on tap - Device vibrates when making screen selections (default – disabled).

Wake-Up Sources
By default the TC25 wakes from suspend mode when the user presses the power button. The TC25 can be
configured to wake when the user presses the PTT on the left side of the device or one of the Scan buttons.

1. Swipe down from the status bar and then touch .

2. Touch Wake-Up Sources.

3. Touch Keypad checkbox. A check appears in the checkbox.

Figure 28 Wake-Up Sources

4. Touch .

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Using the TC25
This chapter explains the buttons, status icons, and controls on the TC25, and provides basic instructions for using
the TC25 including resetting the TC25 and entering data.

Google Mobile Services

The TC25 with GMS contains applications and services that provide additional functionality to the TC25.

GMS includes:

• Applications - GMS adds a variety of Google applications and associated widgets including Chrome,
Gmail, Drive and Maps.
• Services:
• Speech to Text - Allows for free format speech to text, in many languages for both connected and
disconnected network. Launch by touching the microphone icon on the keyboard.
• TalkBack Service - Provides spoken feedback on various parts of the user interface. To enable, go to
Settings > Accessibility.
• Network Location Provider - Adds a location provider which uses mobile network tower information
and Wi-Fi access point information to provide a location without using GPS. To enable, go to Settings
> Location.
• Widevine DRM - Enables the digital rights management so that protected content can be played.
Enable via DRM Info from the Play Store.
• Google Cloud Messaging - Allows the sending of data from your server to your TC25 and also to
receive messages from devices on the same connection.
• Backup and Restore - Allows the users settings and applications to be backed up to a Google server
and subsequently restored from that server after a factory reset.
• Google accounts - Create and use a Google account to synchronize mail, files, music, photos, contacts
and calendar events.

Home Screen
The Home screen displays when the TC25 turns on. Depending upon the configuration, the Home screen might
appear different. Contact your system administrator for more information.

After a suspend or screen time-out, the Home screen displays with the lock sliders. Touch the screen and slide up
to unlock. For screen locking information see Un-Locking the Screen on page 49.

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 Using the TC25

Figure 29 Home Screen

3 4 5

Table 5 Home Screen Items

Item Description

1 — Status Bar Displays the time, status icons (right side), and notification icons (left
side). For more information see Status Bar on page 34 and Managing
Notifications on page 36.

2 — Widgets Launches stand-alone applications that run on the Home screen. See
Application Shortcuts and Widgets on page 39 for more information.

3 — Back Displays the previous screen.

4 — Home Displays the Home screen.

5 — Recent Button Displays recently used applications.

6 — All Apps Opens the APPS window.

7 — Folder Contains apps.

8 — Shortcut Icons Opens applications installed on the TC25. See Application Shortcuts
and Widgets on page 39 for more information.

The Home screen provides four additional screens for placement of widgets and shortcuts. Swipe the screen left or
right to view the additional screens.

Setting Home Screen Rotation

By default the Home screen rotation is disabled. To enable Home screen rotation:

1. Touch and hold anywhere on the Home screen until the options appear.

2. Touch .
3. Touch Allow rotation switch.

4. Touch .

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 Using the TC25

5. Rotate the device.

Figure 30 Rotated Home Screen

Status Bar
The Status bar displays the notification icons (left side), time and status icons (right side).

NOTE Some status icons may not appear in the Status bar if there are too many icons to display.

Figure 31 Notification and Status Icons

Notification Icons Status Icons

If there are more notifications than can fit in the Status bar , displays indicating that more notifications exist.
Open the Notifications panel to view all notifications and status.

Status Icons

Table 6 Status Icons

Icon Description

Indicates that the Alarm is active.

Indicates that the main battery is fully charged.

Indicates that the main battery is partially drained.

Indicates that the main battery charge is low.

Indicates that the main battery charge is very low.

Note 1: Cellular network icon that appears is dependent upon the carrier/network.

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 Using the TC25

Table 6 Status Icons (Continued)

Icon Description

Indicates that the main battery is charging.

Indicates that all sounds except media and alarms are silenced and vibrate mode is active.

Indicates that the Airplane Mode is active. All radios are turned off.

Indicates that Bluetooth is on.

Indicates that the TC25 is connected to a Bluetooth device.

Connected to a Wi-Fi network.

Not connected to a Wi-Fi network or no Wi-Fi signal.

Connected to an Ethernet network.

Portable Wi-Fi Hotspot is active.

Mobile network signal strength.

No mobile network signal.

Connected to a 4G LTE network (see Note 1).

Connected to a DC -HSPA, HSDPA, HSPA+, HSUPA, LTE or WCMDMA network (see Note 1).

Connected to a WCDMA network (see Note 1).

Connected to an DC - HSPA, HSDPA, HSPA+ or HSUPA network (see Note 1).

Connected to an EDGE network (see Note 1).

Connected to a GPRS network (see Note 1).

Connected to a GPRS network (see Note 1).

Roaming from a network.

No SIM card installed.

Note 1: Cellular network icon that appears is dependent upon the carrier/network.

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 Using the TC25

Notification Icons

Table 7 Notification Icons

Icon Description

Indicates the main battery is low.

Indicates that more notifications are available for viewing.

Indicates that data is syncing.

Indicates an upcoming event.

Indicates that an open Wi-Fi network is available.

Indicates that a song is playing.

Indicates that a problem with sign-in or sync has occurred.

Indicates that the TC25 is uploading data.

Indicates that the TC25 is downloading data when animated and download is complete when static.

Indicates that USB tethering is active.

Indicates that the TC25 is connected to or disconnected from virtual private network (VPN).

Preparing Internal Storage.

Indicates that USB debugging is enabled on the TC25.

USB Headset is connected to device.

Indicates the status of the PTT Express Voice Client. See Notification Icons for complete list of PTT
Express notification icons.

Indicates that RxLogger application is running.

Indicates a Bluetooth scanner is connected to the TC25.

Managing Notifications
Notification icons report the arrival of new messages, calendar events, and alarms, as well as ongoing events.
When a notification occurs, an icon appears in the Status bar with a brief description. See Notification Icons on
page 36 for a list of possible notification icons and their description. Open the Notifications panel to view a list of all
the notifications.

To open the Notification panel drag the Status bar down from the top of the screen.

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 Using the TC25

Figure 32 Notification Panel

To respond to a notification, open the Notifications Panel and then touch a notification. The Notifications Panel
closes and the subsequent activity is dependent on the notification.

To clear all notifications, open the Notifications Panel and then touch CLEAR ALL. All event-based notifications
are removed. Ongoing notifications remain in the list.

Ongoing notifications remain in the list.

To close the Notification Panel, swipe the Notifications Panel up.

Setting Application Notifications

To change notification settings for a specific app:

1. Swipe down from the status bar and then touch .

2. Touch Notifications.
3. Select an app.
4. Select an available option:
• Block all
• Show silently
• On the lock screen
• Override Do Not Disturb.

IMPORTANT In the notification, slide the notification slightly left or right and touch .

Viewing Notification Settings for All Apps

1. Swipe down from the status bar and then touch .
2. Touch Notifications.
3. Touch down-arrow next to All apps.
4. To see all the apps currently set to a specific setting, touch that setting.

Controlling Lock Screen Notifications

To control notification content on the lock screen:

1. Swipe down from the status bar and then touch .

2. Touch Notifications > .

3. Touch On the lock screen.
4. Select Show all notification content to or select Don’t show notifications at all.

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 Using the TC25

Quick Settings
Use Quick Settings to get to frequently used settings, like turning on airplane mode. To open Quick Settings bar,
swipe down from the top of the screen with two fingers or twice with one finger.

Figure 33 Quick Settings Bar

To see the full Quick Settings panel:

• If the TC25 is locked, swipe down once.

• If the TC25 is unlocked, swipe down once with 2 fingers, or twice with one finger.
• If the Quick Settings bar is open, touch the Down arrow.

Figure 34 Full Quick Settings

Available setting tiles:

• Display brightness: Slide to lower or increase the brightness of the screen.

• Wi-Fi network: Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name.
• Bluetooth settings: Turn Bluetooth on or off. To open Bluetooth settings, touch the Bluetooth.
• Do not disturb: Control how and when to receive notifications.
• Cellular Network: Displays the cellular carrier name and signal information. No SIM card indicates that a
SIM card is not installed or activated.
• Airplane mode: Turn airplane mode on or off. Airplane mode means device will not connect to Wi-Fi or
Bluetooth.
• Auto-rotate: Lock the device’s orientation in portrait or landscape mode or set to automatically rotate.
• Flashlight: Turn camera flash on or off.
• Location: Enable or disable locationing feature.
• Hotspot - Turn mobile hotspot on or off.
• Invert colors - Invert the display colors.
• Data Saver - Turn on to prevent some apps from sending or receiving data in the background.
• Night Light - Tint the screen amber to make it easier to look at the screen in dim light. Set Night Light to
turn on automatically from sunset to sunrise, or at other times.

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 Using the TC25

• Nearby - Helps find and interact with services and devices close to the device.

Edit Icons on Quick Settings

The first several setting tiles become the Quick Settings bar.

To move a setting tile:

1. Touch and drag a setting tile to another location.

2. Release the tile.

3. Touch to save tiles and return to quick settings.

To add a setting tile:

1. Open Quick Settings.

2. Touch .
3. Slide Quick Settings panel up to reveal additional tiles.
4. Touch and drag a setting tile from the Drag to add tiles area to the main area.
5. Release the tile.

6. Touch to save tiles and return to quick settings.

To remove a setting tile:

1. Open Quick Settings.

2. Touch .
3. Touch and drag a setting tile to the Drag here to remove area.
4. Release the tile.

5. Touch to save tiles and return to quick settings.

Application Shortcuts and Widgets

Application shortcuts placed on the Home screen allow quick and easy access to applications. Application Widgets
are self-contained applications placed on the Home screen to access frequently used features.

Adding an Application to the Home Screen

1. Go to the desired Home screen.
2. Swipe up from the bottom of the screen.
3. Scroll through the list to find the application icon.
4. Touch and hold the icon until the Home screen appears.
5. Position the icon on the screen and then release.

Adding a Widget to the Home Screen

To add a widget to the Home screen:

1. Go to the desired Home screen.

2. Touch and hold until the menu appears.
3. Touch WIDGETS.
4. Scroll through the list to find the widget.

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 Using the TC25

5. Touch and hold the widget until the Home screen appears.
6. Position the widget on the screen and then release.

Moving Items on the Home Screen

1. Touch and hold the item until it floats on the screen.
2. Drag the item to a new location. Pause at the edge of the screen to drag the item onto an adjacent Home
screen.
3. Lift finger to place the item on the Home screen.

Removing an Application Shortcut or Widget from the Home Screen

1. Go to the desired Home screen.
2. Touch and hold the application shortcut or widget icon until it floats on the screen.

3. Drag the icon to Removeon the top of the screen and then release.

Folders
Use Folders to organize similar applications together. Tap the folder to open and display items in the folder.

Creating a Folder
To create a folder, there must be at least two app icons on the Home screen.

1. Go to the desired Home screen.

2. Touch and hold on one application icon.
3. Drag the icon and stack on top of another icon.
4. Lift and release.

Naming Folders
To name a folder:

1. Touch the folder.

Figure 35 Open Folder

2. Touch the title area and enter a folder name using the keyboard.

3. Touch on the keyboard.

4. Touch anywhere on the Home screen to close the folder. The folder name appears under the folder.

Figure 36 Renamed Folder

Removing a Folder
To remove a folder:

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 Using the TC25

1. Touch and hold the folder icon until it enlarges.

2. Drag the folder to Remove and release.

Home Screen Wallpaper

To change the Home screen wallpaper:

1. Touch and hold on the screen until the menu appears.

2. Touch WALLPAPERS.
3. Touch My photos to select a photo from Gallery or select one of the pre-installed photos.
4. Touch Save wallpaper.

Using the Touchscreen

Use the multi-tap sensitive screen to operate the device.

• Tap - Tap to:

• select items on the screen
• type letters and symbols using the on-screen keyboard
• press on-screen buttons.
• Tap and Hold - Tap and hold:
• an item on the Home screen to move it to a new location or to the trash.
• an item in Apps to create a shortcut on the Home screen.
• the Home screen to open a menu for customizing the Home screen.
• an empty area on the Home screen until the menu appears.
• Drag - Tap and hold an item for a moment and then move finger on the screen until reaching the new
position.
• Swipe- Move finger up and down or left and right on the screen to:
• unlock the screen
• view additional Home screens
• view additional application icons in the Launcher window
• view more information on an application’s screen.
• Double-tap - Tap twice on a web page, map, or other screen to zoom in and out.
• Pinch - In some applications, zoom in and out by placing two fingers on the screen and pinching them
together (to zoom out) or spreading them apart (to zoom in).

On-Screen Keyboards
Use the on-screen keyboard to enter text in a text field.

Editing Text
Edit entered text and use menu commands to cut, copy, and paste text within or across applications. Some
applications do not support editing some or all of the text they display; others may offer their own way to select text.

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 Using the TC25

Entering Numbers, Symbols and Special Characters

To enter numbers and symbols:

• Touch and hold one of the top-row keys until a menu appears then select a number. Keys with alternate
characters display an ellipsis ( ... ) below the character.
• Touch and hold the Shift key with one finger, touch one or more capital letters or symbols to enter them,
and then lift both fingers to return to the lowercase keyboard.

• Touch to switch to the numbers and symbols keyboard.

• Touch the key on the numbers and symbols keyboard to view additional symbols.

To enter special characters, touch and hold a number or symbol key to open a menu of additional symbols.

• A larger version of the key displays briefly over the keyboard.

• Keys with alternate characters display an ellipsis ( ... ) below the character.

Switching Language Keyboards

The user can enable multiple language keyboards. The available language codes appear on the space bar.

Figure 37 Keyboard with Multiple Languages

To switch between language keyboard, touch at the bottom right corner of the screen.

Figure 38 Change Keyboard Option

Select one of the keyboard languages. The keyboard automatically changes to the selected language.

Configuring the Keyboard

To configure the keyboard, See the Keyboard Settings section in the TC25 Rugged Smartphone Integrator Guide
for Android Version 7.1.2.

GMS Keyboard
To configure the keyboard settings, touch and hold (comma) > and then select Gboard Keyboard settings.

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 Using the TC25

Do Not Disturb Feature

This mode mutes the TC25 so that it does not make sounds or vibrate.

For example, use Do Not Disturb to:

• Automatically limit sounds at night or during events

• Mute interruptions other than alarms
• Get alerted to messages only from favorite contacts.

Limit Sounds and Vibrations

Mute the TC25 completely, or let through the important alarms or important calls.

Total Silence

To completely mute the TC25 so that it does not make a sound or vibrate, choose Total silence.

In Total silence mode:

• Alarms do not make noise.

• TC25 does not vibrate or make sounds when receiving a message, or notification.
• Sounds from music, videos, games, and other media are muted.

NOTE: The user will not hear alarms in Total silence mode.

1. Swipe down with two fingers from the status bar to open the quick access panel.
2. Touch Do not disturb > Total silence.
3. Choose Until you turn it off or select a time period.
4. Touch Done.

When Total Silence is on, appears in the quick access panel and the Status Bar.

To turn off Total Silence, open quick access panel and touch Total silence.

Alarms Only
To mute the TC25 so that the user hears alarms, choose Alarms only. This option does not mute sounds from
music, videos, games, or other media.

1. Swipe down with two fingers from the status bar to open the quick access panel.
2. Touch Do not disturb > Alarms only.
3. Choose Until you turn it off or select a time period.
4. Tap Done.

When Alarms Only is on, appears in the quick access panel and the Status Bar.

To turn off Alarms Only, open quick access panel and touch Alarms only.

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 Using the TC25

NOTE: To quickly turn on Alarms Only, with the screen on, press and hold the Volume Down button until the
volume is all the way down. Then, press Volume Down again to turn on Alarms Only.
To turn off Alarms Only, press either the Volume Up or Volume Down button and the touch END NOW in
the alert message. Then, press Volume Up again to turn on Alarms Only.

Priority Notifications Only

To only be interrupted by important notifications, choose Priority Only. This option does not mute sounds from
music, videos, games, or other media.

Before turning on Priority Only mode, set the notification priorities:

1. Swipe down from the status bar and then touch .

2. Touch Sounds > Do not disturb > Priority only allows.

3. Set priorities.
• Alarms: Disabled by default.
• Reminders and Events: Switch on or off.
• Messages: Choose From anyone, From contacts only, From starred contacts only, or none. To star
contacts, use the Contacts app.
• Calls: Choose From anyone, From contacts only, From starred contacts only, or none. To star
contacts, use the Contacts app.
• Repeat callers: Choose whether to let the TC25 ring if the same person calls again within 15 minutes.

After setting notification priorities, turn on Priority only mode to limit interruptions. The priority notifications make a
sound or vibrate based on the current ringer volume, but other notifications will be silenced.

1. Swipe down with two fingers from the status bar to open the quick access panel.
2. Touch Do not disturb > Priority only.
3. Choose Until you turn it off or select a time period.
4. Tap Done.

When Priority Only is on, appears in the quick access panel and the Status Bar.

To turn off Priority Only, open quick access panel and touch Priority only.

Automatically Block Sounds and Vibrations

Silence Sounds During Certain Times
To automatically silence the TC25 during certain times, like at night or on weekends, set the time rules.

1. Swipe down from the status bar and then touch .

2. Touch Sounds > Do not disturb > Automatic rules.

3. Touch a default Weekend or Weeknight. Or, to make a new rule, touch Add rule and then Time rule.
4. Edit the new rule:
• Rule name: Name the rule.
• Days, Start time, and End time: Set the rule's schedule.

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 Using the TC25

• Do not disturb: Choose whether the rule uses Alarms only, Priority only, or Total silence.
5. Touch the On/Off text or switch at the top to turn on the rule.

Silence Sounds During Events and Meetings

To automatically silence the TC25 during events or meetings, set an event rules.

1. Swipe down from the status bar and then touch .

2. Touch Sounds > Do not disturb > Automatic rules.

3. To edit the default rule, touch Event. Or, to create a new rule, touch Add rule > Event rule.
4. Edit the rule settings.
• During events for: Select which Google Calendar events the rule uses.
• Where reply is: Options: Yes, Maybe, or Not replied, Yes or Maybe, or Yes.
• Do not disturb: Choose whether the rule uses Priority only, Alarms only, or Total silence.
5. Touch the On/Off switch at the top to turn on the rule.

Turn Sounds Back On

When the TC25 is in Do Not Disturb mode, Alarms or Priority only or Total silence display.

To turn off Do Not Disturb, either:

• In the quick access panel, touch Alarms only, Priority only, or Total silence.
• Press the Volume Down button and touch End Now.

Override Do Not Disturb for Specific Apps

To let through notifications from specific apps:

1. Open Settings > Notifications.

2. Touch an app.
3. Touch Override Do Not Disturb.

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 Using the TC25

Applications
The APPS screen displays icons for all installed applications. The table below lists the applications installed on the
TC25. Refer to the TC25 Rugged Smartphone Integrator Guide for Android Version 7.1 for information on installing
and uninstalling application.

Table 8 Applications
Icon Description

Bluetooth Pairing Utility – Use to pair a Bluetooth Imager with the TC25 by scanning a
barcode.

Calculator - Provides the basic and scientific arithmetic functions.

Camera - Take photos or record videos.For more information see Camera on page 72.

Chrome - Use to access the Internet or intranet.

Clock - Use to schedule alarms for appointments or as a wake-up.

Contacts - Use to manage contact information. See Contacts on page 70 for more information.

DataWedge - Enables data capture using the imager.

Diagnostic Tool - Use to diagnose the TC25. Refer to the TC25 Rugged Smartphone Integrator
Guide for Android Version 7.1.2 for more information.

Downloads - lists all downloads files.

Drive - Upload photos, videos, documents, and other files to personal storage site.

Duo - A one-to-one video calling application.

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 Using the TC25

Table 8 Applications (Continued)

Icon Description

DWDemo - Provides a way to demonstrate the data capture features using the imager. See
DataWedge Demonstration on page 82 for more information.

File Browser - Organize and manage files on the TC25. See File Browser on page 66 for more
information.

Gmail - Use to send and receive email using a Google email account.

Google - Launches Google search application.

Maps - Use to see you location on a map (with public transit, traffic or satellite overlays). Search
for any business or place of interest. Provides turn-by-turn navigation with voice guidance and
traffic-avoidance and alternate routes, for drivers, cyclist, walkers and users of public
transportation.

Messaging - Send SMS and MMS messages. See Messaging on page 68 for more information.

Notes - Use to take and save notes.

Phone - Use to make cellular calls or to dial a phone number when used with some Voice over
IP (VoIP) clients.

Photos - Use to sync photos with Google account.

Play Movies & TV - View movies and video on your device.

Play Music - Use to listen to music.

Play Store - Download music, movies, books, and Android apps and games from the Google
Play ™ Store.

PTT Express - Use to launch PTT Express client for VoIP communication.

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 Using the TC25

Table 8 Applications (Continued)

Icon Description

RxLogger - Use to diagnose device and application issues. See the TC25 Rugged Smartphone
Integrator Guide for Android Version 7.1.2 for more information.

RxLogger Utility - Use to diagnose device and application issues. See the TC25 Rugged
Smartphone Integrator Guide for Android Version 7.1.2 for more information.

Settings - Use to configure the TC25.

Sound Recorder - Use to record audio.

StageNow - Allows the TC25 to stage a device for initial use by initiating the deployment of
settings, firmware and software.

TC25 User Guide - Opens the on-device User Guide for the TC25.

Voice Search - Use to perform searches by asking questions.

YouTube ™ - Use to view videos on the YouTube web site.

Accessing Applications
All applications installed on the device are accessed using the APPS window.

1. Swipe up from the bottom of the Home screen.

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 Using the TC25

Figure 39 APPS Window Example

2. Slide the APPS window left or right to view more application icons. Touch an icon to open the application.
See Application Shortcuts and Widgets on page 39 for information on creating a shortcut on the Home screen.

Switching Between Recent Applications

1. Touch . A window appears on the screen with icons of recently used applications.

Figure 40 Recently Used Applications

2. Slide the window up and down to view all recently used applications.
3. Swipe left or right to remove application from the list and force close the application.
4. Touch an icon to open it or touch to return to the current screen.

Un-Locking the Screen

Use the Lock screen to protect access to data on the TC25. Some email account require locking the screen. Refer
to the TC25 Rugged Smartphone Integrator Guide for Android Version 7.1.2 for information on setting up the
locking feature.

49
 Using the TC25

When locked, a pattern, PIN or password is required to unlock the device. Press the Power button to lock the
screen. The device also locks after a pre-defined time-out.

Press and release the Power button to wake the device. The Lock screen displays. Swipe the screen up to unlock.
If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock screen. If the PIN or
Password screen unlock feature is enabled, enter the PIN or password after unlocking the screen.

Figure 41 Lock Screen

Figure 42 PIN Screen Example

Scheduled Power On and Off

The user can set the TC25 to turn on or off at a specific time. This can save battery power when the TC25 is not in
use.

To set the power on and off schedule:

1. Swipe down from the status bar and then touch .

2. Touch Scheduled power on and off.

50
 Using the TC25

Figure 43 Scheduled Power On and Off

3. In the Scheduled power on section, touch the on/off switch.

Figure 44 Set Power Schedule

4. Touch the time.

5. Use the clock dialog box to set the power on time and touch Done. by default, the power on time occurs
everyday.
6. Touch the day circles disable power on for a specific day.
7. Deselect the Repeat checkbox to disable daily repeating and set the TC25 power on at the next set time.
8. Repeat for scheduled power off settings.

9. Touch .

When the TC25 starts automatic power off, a dialog box appears.

51
 Using the TC25

Figure 45 Power Off

Touch Shutdown to power off, Cancel to not power off or the device powers off automatically after a 20 seconds.

Resetting the Device

There are two reset functions, soft reset and hard reset.

Performing a Soft Reset

Perform a soft reset if applications stop responding.

1. Press and hold the Power button until the menu appears.
2. Touch Reset.
3. The device reboots.

Performing a Hard Reset

CAUTION Performing a hard reset with a microSD card installed in the TC25 may cause damage or data corruption to
the microSD card.

Perform a hard reset if the TC25 stops responding.

1. Simultaneously press the Power and Volume Up buttons for at least five seconds.
2. When the screen turns off, release the buttons.
3. The TC25 reboots.

Suspend Mode
The TC25 goes into suspend mode when the user presses the Power button or after a period of inactivity (set in
the Display settings window).

To wake the TC25 from Suspend mode, press the Power button. The Lock screen displays. Swipe the screen up to
unlock. If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock screen. If
the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking the screen.

NOTE If the user enters the PIN, password or pattern incorrectly five times, they must wait 30 seconds before
trying again.
If the user forgets the PIN, password or pattern contact the system administrator.

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 Using the TC25

Transferring Files with a Host Computer via USB

Connect the TC25 to a host computer using the USB Charging cable or the 1-Slot USB cradle to transfer files
between the TC25 and the host computer. See Accessories for more information.

When connecting the TC25 to a host computer, follow the host computer’s instructions for connecting and
disconnecting USB devices, to avoid damaging or corrupting files.

Transferring Files using Media Transfer Protocol

NOTE Use Media Transfer Protocol (MTP) to copy files between the TC25 (internal memory or microSD card)
and the host computer.

1. Connect the Rugged Charge/USB Cable to the TC25 or place the TC25 into the 1-Slot USB/Charge Only
Cradle. See Accessories for setup information.
2. Pull down the Notification panel and touch USB charging this device.

Figure 46 Use USB Dialog Box

3. Touch Transfer files.

4. On the host computer, open a file explorer application.
5. Locate the TC25 as a portable device.
6. Open the SD card or the Internal storage folder.
7. Copy files to and from the TC25 or delete files as required.

Transferring Files using Photo Transfer Protocol

NOTE Use Photo Transfer Protocol (PTP) to copy photos from either the microSD card or internal memory to the
host computer.

1. Connect the USB Cable to the TC25 or place the TC25 into the 1-Slot Ethernet Cradle. See Accessories for
setup information.
2. Pull down the Notification panel and touch USB charging this device.

53
 Using the TC25

Figure 47 Use USB Dialog Box

3. Touch Transfer photos (PTP).

4. On the host computer, open a file explorer application.
5. Open the SD card or the Internal storage folder.
6. Copy or delete photos as required.

Disconnect from the Host Computer

CAUTION Carefully follow the host computer’s instructions to unmount the microSD card and disconnect USB
devices correctly to avoid losing information.

1. On the host computer, unmount the device.

2. Remove the USB Charging cable from the device or remove the device from the cradle.

54
Calls
Make a phone call from the Phone application, the Contacts application or other applications or widgets that
display contact information.

Emergency Calling
The service provider programs one or more emergency phone numbers, such as 911 or 999, that the user can call
under any circumstances, even when the phone is locked, a SIM card is not inserted or the phone is not activated.
The service provider can program additional emergency numbers into the SIM card. However, the SIM card must
be inserted in the device in order to use the numbers stored on it. See the service provider for additional
information.

NOTE: Emergency numbers vary by country. The phone’s pre-programmed emergency number(s) may not
work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or
interference issues.

Audio Modes
The device offers three audio modes for use during phone calls:

• Handset Mode: Switches audio to the receiver at the top front of the device, so the user can use the
device as a handset. This is the default mode.
• Speaker Mode: Use the device as if on speaker phone.
• Headset Mode: Connect a Bluetooth ear bud headset to automatically switch audio to the headset.

Using a Bluetooth Headset

Use a Bluetooth headset for audio communication when using an audio-enabled application. See Bluetooth on
page 111 for information on connecting a Bluetooth headset to the device. Set the volume appropriately before
putting on the headset. When a Bluetooth headset is connected, the speakerphone is muted.

Adjusting Audio Volume

Use the Volume buttons to adjust the volume of the ringer when not in a call and the audio volume when in a call.

55
 Calls

NOTE: Adjust the conversation phone volume during a call. Adjusting the volume while not in a call affects the
ring and notification sound levels.

Making a Call Using the Dialer

Use the dialer tab to dial phone numbers.

1. On the Home screen touch .

2. Touch .

Figure 48 Dialer Screen

3. Touch the keys to enter the phone number.

4. Touch below the dialer to initiate the call.

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 Calls

Figure 49 Call in Progress

• - touch to send audio to the speakerphone.

• - touch to mute the call.

• - touch to display the dial pad.

• - touch to place the call on hold (not available on all services).

• - touch to create a conference call.

• - touch to turn volume boost on or off.

5. Touch to end the call.

If using a Bluetooth headset, additional audio options are available. Touch the audio icon to open the audio menu.

Figure 50 Bluetooth Audio Options

• - indicates that audio is routed to the Bluetooth headset.

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 Calls

• - indicates that audio is routed to the speakerphone.

• - indicates that audio is routed to the earpiece.

Dialer Dialing Options

The dialer provides options to save the dialed number to contacts, insert pauses and wait into the dial string and
options for setting the Call settings. Enter at least one digit to access these options. Touch to access the
following:

• Add 2–sec pause - pause the dialing of the next number for two seconds. Multiple pauses can be added
sequentially.
• Add wait - wait for confirmation to send the rest of the digits.

Making a Call Using Contacts

There are two ways to make a call using contacts:

• Using the Dialer

• Using the Contacts application.

Using the Dialer

1. On the Home screen touch .

2. Touch the tab.

Figure 51 Dialer Contacts Tab

3. Touch the contact.

4. Touch to initiate the call.

5. Touch to end the call.

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 Calls

Using the Contacts Application

To make a call from the Contacts application:

1. Touch .

Figure 52 Contact Application

2. Touch a contact name.

3. Touch to initiate a call.

Making a Call Using Call History

Call History is a list of all the calls placed, received, or missed. It provides a convenient way to redial a number,
return a call, or add a number to Contacts.

Arrow icons beside a call indicate the type of call. Multiple arrows indicate multiple calls:

• - Missed incoming call

• - Received incoming call

• - Outgoing call.

1. On the Home screen touch .

2. Touch the tab.

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 Calls

Figure 53 Call History Tab

3. Touch next to the contact to initiate the call.

4. Touch the contact to perform other functions.

5. Touch to end the call.

Making a Conference Call

To create a conference phone session with multiple people.

NOTE: Conference Calling and the number of conference calls allowed may not be available on all services.
Please check with the service provider for Conference Calling availability.

On the Home screen touch .

1. Touch .
2. Touch the keys to enter the phone number.

3. Touch below the dialer to initiate the call.

4. When the call connects, touch .

5. Select a contact or touch and enter the second phone number.

6. Touch below the dialer to initiate the call. The first call is placed on hold.
7. When the call connects, the first call is placed on hold and the second call is active.

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 Calls

Figure 54 Two Calls

8. Touch icon to create a conference call with three people.

Figure 55 Merged Calls

9. Touch to add another call.

The conference is placed on hold.
10. Touch the keys to enter the another phone number.

11. Touch below the dialer to initiate the call.

12. Touch to add the third call to the conference.

13. Touch Manage Conference call to view all callers.

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 Calls

Figure 56 Un-merge Calls

14. To remove a caller from the conference, touch next to the caller.

To speak privately with one party during a conference call, touch . To include all parties again, touch .

Making a Call Using a Bluetooth Headset

To make a call using a Bluetooth headset:

1. Pair the Bluetooth headset with the device.

2. Press the Call button on the Bluetooth headset.
3. Say “Call” and then the number or contact name.
4. Press the Call button on the Bluetooth headset to end the call.

Answering Calls
When you receive a phone call, the Incoming Call screen displays, displaying the caller ID and any additional
information about the caller that is in the Contacts application.

Figure 57 Incoming Call Screen

Touch Answer to answer the call or Dismiss to send the caller to voice mail.

If the screen lock is enabled, the user can still answer the call without unlocking the device.

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 Calls

Figure 58 Incoming Call Locked Screen

When a call arrives, touch the white phone icon and slide over one of these icons:

• Answer call - Start talking to the caller.

• Send to voice mail - Direct the caller to leave a voice mail message.

• Send a message - Opens a list of quick text responses. Touch one to send it to the caller immediately.

When the calls ends, the device remains locked.

If using a Bluetooth headset, when a call arrives, touch the Call button on the Bluetooth headset to answer the call.
To end the call press the headset Call button.

All incoming calls are recorded in the Phone application Call log tab. If you miss a call, you receive a notification.
To silence the ringer before answering the call, press the volume down button on the side of device.

Call Settings

IMPORTANT: Not all options are available for all configurations.

Use the Call Settings to modify options related to the phone call feature.

Use the Call Settings to modify options related to the phone call feature. On the Call home screen, touch >
Settings.

Display Options
• Sort by - Options: First name or Last name.
• Name format - Options: First name first or Last name first.

Sounds and Vibrations

• Phone ringtone - Touch to select a ringtone to sound when an incoming call is received.
• Also vibrate for calls - Check to make the device vibrate when a call is received (default - disabled).
• Dialpad tones - Check to play a sound when a phone key is touched (default - enabled).

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 Calls

• Dialpad tone length - Select dialpad tone length. Options: Normal or Long.

Quick Responses
Touch to edit quick responses to use instead of answering a call.

Speed Dial Settings

Set speed dial contact shortcuts.

Calls
• Calling accounts
• SIP accounts - Choose to receive Internet calls for accounts added to the device, view or change SIP
accounts, or add an Internet calling account.
• Use SIP calling - Options: For all calls or Only for SIP calls (default).
• Receive incoming calls - When enabled, allows incoming calls (deafult - disabled).
• Voicemail - Touch to configure voicemail settings.
• Service - Set the service provider or other provider for voicemail service.
• Setup - Touch to update the phone number used to access voicemail.
• Sound - Touch to select a sound to play when a voicemail is received.
• Vibrate - Set vibrate option. (default – disabled).
• Fixed Dialing Numbers - Use Fixed Dialing to restrict the device to dial only the phone number(s) or area
code(s) specified in a Fixed Dialing list.
• Wi-Fi Calling - Enable the TC25 to route calls via Wi-Fi networks or carrier’s network, depending upon
preference and signal strength. Check with your carrier first.
• GSM call settings
• Call forwarding - Use call forwarding to forward incoming calls to a different phone number.

IMPORTANT: Call Forwarding may not be available on all networks. Check with the service provider for
availability.

• Additional settings
• Caller ID - Enable caller ID to reveal the identity of the person making an outgoing call. Options:
Network default (default), Hide number, Show number.
• Call waiting - set to be notified of an incoming call while on a call.
• Call barring - Use call barring to block certain types of incoming and/or outgoing calls. Select the type of
incoming and/or outgoing calls to block.

Call Blocking
If you don’t want to get calls from a certain phone number, you can block it. When the number tries to call you, your
phone declines the call automatically.

Touch ADD NUMBER to add phone number that you want to block.

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 Calls

Accessibility
• TTY mode - Touch to set the TTY setting. Use an optional teletypewriter (TTY) device with the TC25 to
send and receive calls. Plug the TTY device into an adapter and into the TC25 USB C port and set the
TC25 to operate in one of the TTY modes.

IMPORTANT: Use a TSB-121 compliant cable (provided by the TTY manufacturer) to connect the TTY device to the
TC25.

Set the TC25 volume to a middle level setting for proper operation. If you experience a high number of
incorrect characters, adjust the volume as needed to minimize the error rate.
For optimal performance, the TC25 should be at least 30 cm (12 inches) from the TTY device. Placing the
TC25 too close to the TTY device may cause high error rates.
• TTY off - TTY is off (default).
• TTY Full - Transmit and receive TTY characters.
• TTY HCO - Transmit TTY characters but receive by listening to earpiece.
• TTY VCO - Receive TTY characters but transmit by speaking into microphone.
• Hearing aids - Turn on or off hearing aid compatibility.

65
Applications
This section describes the applications installed on the device.

File Browser
Use the File Browser application to view and mange files on the device.

Swipe up from the bottom of the Home screen and touch .

Figure 59 File Browser Screen

The address bar indicates the current folder path. Touch the current folder path to manually enter a path and folder
name.

Use to select multiple files/folder.

Use to view the device root folder.

Use to view internal storage folder.

Use to view the previous folder or to exit the application.

Touch and hold an item to perform an operation on that item. Select one of the options from the File Operations
menu:

• Information - View detailed information about the file or folder.

• Move - Move the file or folder to a new location.

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 Applications

• Copy - Copy the select file.

• Delete - Delete the selected file.
• Rename - Rename the select file.
• Open as - Open the selected file as a specific file type.
• Share - Share the file with other devices.

Touch to open menu options:

• New Folder - Create a new folder.

• Search - Search for a specific file on the device.
• Sort - Select the sort order of the files by name, type, size or date.
• Refresh - Refresh the current folder.
• List View - Change the folder to display item is a list. Appears only in Grid view.
• Grid View - Change the folder to display item is a grid. Appears only in List view.
• Change Size - Change the size of the icons.
• About File Browser - Displays the app version.

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 Applications

Messaging
Use Messaging to send and receive SMS and MMS messages. From a Home or All Apps screen, touch .

Sending a Text Message

1. In the main Messaging screen, touch .

Figure 60 New Text Message Screen

2. In the To field, enter a name or a mobile phone number.

3. In the Send message field, enter the text message.
The 160-character limit counter indicates how many characters are left. If it goes over that limit, a new
message is created, which is joined with its predecessors when received.
If the user presses the Back button while composing a message, it’s saved as a draft in the Messaging screen.
Touch the conversation to resume composing it.

4. Touch to send the message.

Sending a Multimedia Message

1. In the main Messaging screen, touch .
2. In the To field, enter a name or a mobile phone number.

3. Touch to attach the media file of your choice:

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 Applications

Figure 61 New Multimedia Message Screen

• Subject - Add a subject for the message.

• Pictures - Select a picture to attach.
• Capture picture - Camera opens to take a picture and attach it.
• Videos - Select a video to attach.
• Capture video - Camcorder opens to record a video and attach it to the message.
• Audio - Choose a sound file to attach.
• Record audio - Sound Recorder opens to record a spoken message and attach it to the message.
• Slideshow - Opens a screen to assemble text, photos, videos, and recordings into a slideshow of up to 10
slides to attach to the message.
• Insert contact info - Send a contact’s phone information as text.
• Contact vCard - Send a contact’s information as a vCard.
• Import Template - Send a pre-defined message.
• Calendar - Send a calendar event.

4. Touch to send the message.

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 Applications

Contacts
Use the Contacts application to manage contacts.

From a Home or Apps screen, touch . People opens to the main list of contacts. View contacts in three ways at
the top of the screen: Groups, All contacts, and Favorites. Touch the tabs to change how to view the contacts.
Swipe up or down to scroll through the lists.

Figure 62 Contacts Screen

Adding a Contact
1. In the Contacts application, touch .
2. If there are more than one account with contacts, touch the one to use.
3. Type the contact’s name and other information. Touch a field to start typing, and swipe down to view all
categories.
4. To open a menu with preset labels, such as Home or Work for an email address, touch the label to the right of
the item of contact information. Or, to create your own label, touch Custom in the menu.

5. Touch .

Editing Contacts
1. In the Contacts application, touch a contact name to edit.

2. Touch .
3. Edit the contact information.

4. Touch .

Deleting Contacts
1. In the Contacts application, touch a contact name to delete.

2. Touch .
3. Touch Delete.

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 Applications

4. Touch Delete to confirm.

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 Applications

Camera

IMPORTANT Camera application is available only on configurations with cameras.

This section provides information for taking photos and recording videos using the integrated digital cameras.

NOTE If a microSD card is installed, The TC25 saves photos and videos on the microSD card. If a microSD card
is not installed, the TC25 saves photos and videos on the internal storage.

Taking Photos

NOTE Camera settings are described in Photo Settings on page 74.

1. Swipe up from the bottom of the Home screen and touch .

Figure 63 Camera Mode

Apply Filters Beautification

Scene Mode Settings

Gallery Camera Mode

Shutter Button

2. If necessary, touch the Camera Mode icon and touch .

3. Frame the subject on the screen.
4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls appear on
the screen.
5. Touch an area on the screen to focus. The focus circle appears on the screen. The two bars turn green when
in focus.

6. Touch .
The camera takes a photo and a shutter sound plays.
The photo momentarily displays as a thumbnail in the lower left corner.

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 Applications

Taking a Panoramic Photo

Panorama mode lets the user create a single wide image by panning slowly across a scene.

1. Swipe up from the bottom of the Home screen and touch .

2. Touch the Camera Mode and touch .

Figure 64 Panoramic Mode

3. Frame one side of the scene to capture.

4. Touch and slowly start panning across the area to capture. A small white square appears inside the button
indicating the capture is in progress.
If panning too quickly, the message Too fast appears.

5. Touch to end the shot. The panorama appears immediately and a progress indicator displays while it saves
the image.

Recording Videos
To record a video:

1. Swipe up from the bottom of the Home screen and touch .

2. Touch the Camera Mode and touch .

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 Applications

Figure 65 Video Mode

Audio

Settings

Gallery Camera Mode

Shutter Button

3. Point the camera and frame the scene.

4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls appear on
the screen.

5. Touch to start recording.

The device starts recording the video. The video time remaining appears in the top left of the screen.

6. Touch to end recording.

The video momentarily displays as a thumbnail in the lower left corner.

Photo Settings
When in Photo mode, photo settings are displayed on screen. Touch to display the photo settings options.

• Flash - Touch to set whether the camera relies on its light meter to decide whether a flash is necessary, or
to turn it on or off for all shots.

• Off - Disable flash.

• Auto - Camera adjusts flash automatically depending upon light meter (default).

• On - Enable flash upon taking a photo.

• Picture size - Touch to set the size (in pixels) of the photo. Options: 8M pixels (default), 5M pixels, 4M
pixels (16:9), 3M pixels, HD 1080, 2M pixels, 1.5M pixels, 1.3M pixels, WXGA, HD 720, 1M pixels,
SVGA, WVGA, 720 x 480, VGA, CIF or QVGA.
• Picture quality - Touch to select picture quality setting. Options: Low, Standard (default) or High.
• Countdown timer - Select amount of time after pressing the camera button that the photo is taken.
Options: Off (default), 2 seconds, 5 seconds or 10 seconds.
• Storage – Touch to select location to store the photo. Options: Phone (default) or SD Card.
• Continuous Shot - Select to take a series of photos quickly while holding the capture button. Options: Off
(default) or On.

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 Applications

• Face Detection - Select to enable face detection. Options: Off (default) or On.
• ZSL - Set the camera to immediately take a picture when the button is pressed (default – enabled)
• Focus mode - Disabled.
• Anti Banding - Select to prevent the appearance of vertical or horizontal lines (banding) when
photographing images on TV and monitor screens. Options: Off (default), 50 Hz, 60 Hz, or Auto.
• ISO - Set how sensitive the camera is to light. Options: Auto (default), ISO Auto (HJR), ISO100, ISO200,
ISO400, ISO800 or ISO1600.
• Exposure - Touch to adjust the exposure settings. Options: +2, +1, 0(default), -1 or -2.
• White balance - Touch to select how Camera adjusts colors in different kinds of light, to achieve the most
natural-looking colors.

• Incandescent - Adjust the white balance for incandescent lighting.

• Fluorescent - Adjust the white balance for florescent lighting.

• Auto - Adjust the white balance automatically (default).

• Daylight - Adjust the white balance for daylight.

• Cloudy - Adjust the white balance for a cloudy environment.

• Chroma Flash - Select to simultaneously take a flash and a non-flash version of the same subject and
combine these two images to improve the quality of flash photography. Options: Off (default) or On.
• Redeye Reduction - Select to reduce the red-eye phenomenon when using the flash. Options: Disable
(default) or Enable. Disabled when Chroma Flash is enabled.
• Shutter Sound - Select to play a shutter sound when taking a photo. Options: Disable (default) or Enable.

Video Settings
When in Video mode, video settings are displayed on screen. Touch to display the video settings options.

• Flash - Touch to set whether Rear-facing Camera relies on its light meter to decide whether a flash is
necessary, or to turn it on or off for all shots.

• Off - Disable flash (default).

• On - Enable flash.
• Video quality - Touch to select video quality. Options: HD 1080p (default), HD 720p, SD 480p, VGA, CIF,
or QVGA.
• GPS location - Include location information with each photo using the device global positioning system
(GPS). Options: On (default) or Off.
• Video duration - Options: 30 seconds (MMS), 10 minutes (default), 30 minutes or no limit.
• Storage – Touch to select location to store the photo. Options: Phone (default) or SD Card.

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 Applications

• White balance - Touch to select how Camera adjusts colors in different kinds of light, to achieve the most
natural-looking colors.

• Incandescent - Adjust the white balance for incandescent lighting.

• Fluorescent - Adjust the white balance for florescent lighting.

• Auto - Adjust the white balance automatically (default).

• Daylight - Adjust the white balance for daylight.

• Cloudy - Adjust the white balance for a cloudy environment.

• Video High FrameRate - Select a high frame rate for videos to capture movement more clearly. Options:
Off (default), HFR 60, HFR 90, HFR 120, HSR 60, HSR 90, or HSR 120.
• Image Stabilization - Select to help stabilize zoom while shooting video. Options: Off (default), or On.

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 Applications

Photos
Use Photos to:

• view photos
• play videos
• perform basic editing of photos
• set photos as wallpaper
• set photos as a contact photo
• share photos and videos.

Photos presents all photos and videos stored on the microSD card and internal memory.

To open the Photos application, swipe up from the bottom of the Home screen and touch .

By default, Photos open to the Photos view.

Figure 66 Photos View

Touch Albums to view photos sorted by albums.

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 Applications

Figure 67 Albums View

• Touch an album to open it and view its contents. The photos and videos in the album display in
chronological order.
• Touch a photo or video in an album to view it.

• Touch to return to the main screen.

Working with Albums

Albums are groups of images and videos in folders. Touch an album to open it. The photos and videos are listed in
a chronologically ordered grid. The name of the album displays at the top of the screen.

Figure 68 Photos Inside an Album

Swipe up to scroll images across the screen.

Deleting an Album
To delete an album and its contents:

1. Touch an album to open it.

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 Applications

2. Touch > Delete device folder.

3. In the delete folder dialog box, touch Delete.

Working with Photos

Use Photos to view photos on the internal memory and the microSD card.

Viewing and Browsing Photos

To view a photo:

1. Touch an album to open it.

2. Touch a photo.

Figure 69 Photo Example

3. Swipe left or right to view the next or previous photo in the album.
4. Turn the device to view the photo in upright (portrait) or sideways (landscape) orientation. The photo is
displayed (but not saved) in the new orientation.
5. Touch the photo to view the controls.
6. Pinch two fingers together or spread them apart to zoom in or out.
7. Drag the photo to view parts that are not in view.

Cropping a Photo
1. Touch a photo to view the controls.

2. Touch > . The cropping tool appears.

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 Applications

Figure 70 Cropping Tool

3. Use the cropping tool to select the portion of the photo to crop.
• Drag from the inside of the cropping tool to move it.
• Drag an edge of the cropping tool to resize it to any proportion.
4. Touch DONE.
5. Touch SAVE to save a copy of the cropped photo. The original version is retained.

Setting a Photo as a Contact Icon

1. Touch the photo to open it.

2. Touch .
3. Touch Use as.
4. Touch Contact photo.
5. In the Contacts application, touch a contact.
6. Touch the white box and crop the photo accordingly.
7. Touch Done.

Share a Photo
1. Touch an album to open it.
2. Touch a photo to open it.

3. Touch .
4. Select additional photos, if required.
5. Touch a contact or application to use to share the selected photo. The application selected opens with the
photo attached to a new message.

Deleting a Photo
1. Touch a photo to open it.

2. Touch .
3. Touch Move to Trash to delete the photo.

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 Applications

Working with Videos

Use Photos to view videos and share videos.

Watching Videos
1. Touch an album to open it.
2. Touch a video. The video automatically start playing.
3. Touch the screen to view the playback controls.

Sharing a Video
1. Touch an album to open it.
2. Touch a video to open it.

3. Touch . The Share menu appears.

4. Touch the application to use to share the selected video. The application selected opens with the video
attached to a new message.

Deleting a Video
1. Touch an album to open it.
2. Touch a video to open it.

3. Touch .
4. Touch Move to trash.

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 Applications

DataWedge Demonstration

NOTE See the TC25 Rugged Smartphone Integrator Guide for Android Version 7.1.2 for information on DataWedge
configuration.

Use DataWedge Demonstration to demonstrate data capture functionality.

Figure 71 DataWedge Demonstration Window

Table 9 DataWedge Demonstration Icons

Feature Icon Description

Illumination Indicates imager illumination is off. Touch to turn illumination on.

Indicates imager illumination is on. Touch to turn illumination off.

Data Capture Indicates that the data capture function is through the internal imager.

Indicates that a Bluetooth imager is not connected to the TC25.

Indicates that a Bluetooth imager is connected to the TC25.

Scan Mode Indicates imager is in picklist mode. Touch to change to normal scan
mode.

Indicates imager is in normal scan mode. Touch to change to picklist

mode.

Menu Opens a menu to view the application information or to set the

application DataWedge profile.

Touch the Data Capture icon to select the data capture mode.

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 Applications

Figure 72 Data Capture Options Menu

Select a scanner to use. See Data Capture for configuring scanner options.

Either press the programmable button or touch the yellow scan button to enable data capture. The captured data
appears in the text field below the yellow button.

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Sound Recorder
Use Sound Recorder to record audio messages.

To open the Sound Recorder application, swipe up from the bottom of the Home screen and touch .

Recordings are saved on the microSD card (if installed) or the Internal Storage and available in the Music
application playlist titled “Audio Recordings.”

Figure 73 Sound Recorder Application

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PTT Express Voice Client

NOTE PTT Express Voice Client creates Push-To-Talk (PTT) communication capability between disparate enterprise
devices. Leveraging existing Wireless Local Area Network (WLAN) infrastructure, PTT Express delivers simple
PTT communication without the need of a voice communication server.

• Group Call: Press and hold the PTT button to start communicating with other voice client users.
• Private Response: Double-press and the PTT button to respond to the originator of the last broadcast or
to make a Private Response.

PTT Audible Indicators

The following tones provide helpful cues when using the voice client.

• Talk Tone: Double chirp. Plays when the Talk button is depressed. This is a prompt for the user to start
talking.
• Access Tone: Single beep. Plays when another user just finished a broadcast or response. The user is
now able to initiate a Group Broadcast or Private Response.
• Busy Tone: Continuous tone. Plays when the Talk button is depressed and another user is already
communicating on the same talkgroup. Plays after the maximum allowed talk time is reached (60
seconds).
• Network Tone:
• Three increasing pitch beeps. Plays when PTT Express has acquired the WLAN connection and the
service is enabled.
• Three decreasing pitch beeps. Plays when PTT Express has lost the WLAN connection or the service
is disabled.

Figure 74 PTT Express Default User Interface

Notification Icon
Settings
Service Indication Enable/Disable Switch

Talk Group

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Table 10 PTT Express Default User Interface Descriptions

Item Description

Notification Icon Indicates the current state of the PTT Express client.

Service Indication Indicates the status of the PTT Express client. Options: Service Enabled, Service
Disabled or Service Unavailable.

Talk Groups Lists all 32 Talk Groups available for PTT communication.

Settings Opens the PTT Express Settings screen.

Enable/Disable Turns the PTT service on and off.

Switch

Notification Icons
Indicates the current state of the PTT Express Voice client.

Table 11 PTT Express Default User Interface Descriptions

Status Icon Description

Indicates that PTT Express Voice client is disabled.

Indicates that PTT Express Voice client is enabled but not connected to a WLAN.

Indicates that PTT Express Voice client is enabled, connected to a WLAN and listening on the
Talk Group indicated by the number next to the icon.

Indicates that PTT Express Voice client is enabled, connected to a WLAN and communicating
on the Talk Group indicated by the number next to the icon.

Indicates that PTT Express Voice client is enabled, connected to a WLAN and in a private
response.

Indicates that PTT Express Voice client is enabled and muted.

Indicates that the PTT Express Voice client is enabled but it is not able to communicate due to
a VoIP telephony call is in progress.

Enabling PTT Communication

1. Swipe up from the bottom of the Home screen and touch .
2. Slide the Enable/Disable Switch to the ON position. The button changes to an ON button.

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Selecting a Talk Group

One of 32 Talk Groups can be selected by PTT Express users. However, only one talk group may be enabled at a
time on the device. Touch one of the 32 Talk Groups. The selected Talk Group is highlighted.

PTT Communication

NOTE This section describes the default PTT Express client configuration. See the PTT Express V1.2 User
Guide for detailed information on using the client.

PTT communication may be established as a Group Call. When PTT Express is enabled, the PTT button on the left
side of the device is assigned for PTT communication.

Figure 75 PTT Buttons

PTT Button

Creating a Group Call

1. Press and hold the PTT button and listen for the talk tone to play.
If a busy tone is heard, release the button and wait a moment before making another attempt. Ensure that PTT
Express and the WLAN are enabled.
2. Start talking after the talk tone is heard.

NOTE If the user holds the button for more than 60 seconds (default), the call is dropped allowing others to make
Group calls. The user should release the button when finished talking to allow others to make calls.

3. Release the button when finished talking.

Responding with a Private Response

The Private Response can only be initiated once a Group Call has been established. The initial Private Response
is made to the originator of the Group Call.

1. Wait until an access tone is heard.

2. Within 10 seconds, double-press the PTT button, and listen for the talk tone to play.
3. If a busy tone is heard, release the button and wait a moment before making another attempt. Ensure that PTT
Express and the WLAN are enabled.
4. Start talking after the talk tone plays.
5. Release the button when finished talking.

Disabling PTT Express Voice Client Communication

1. Swipe up from the bottom of the Home screen and touch .

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 Applications

2. Slide the Enable/Disable Switch to the OFF position. The button changes to OFF.
3. Touch .

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 Applications

RxLogger
RxLogger is a comprehensive diagnostic tool that provides application and system metrics. It allows for custom
plug-ins to be created and work seamlessly with this tool. RxLogger is used to diagnose device and application
issues. Its information tracking includes the following: CPU load, memory load, memory snapshots, battery
consumption, power states, wireless logging, cellular logging, TCP dumps, Bluetooth logging, GPS logging, logcat,
FTP push/pull, ANR dumps, etc. All logs and files generated are saved onto flash storage on the device (internal or
external).

Figure 76 RxLogger

Enabling Logging
To enable RxLogger:

1. Swipe up from the bottom of the Home screen and touch .

2. Touch START. RxLogger begins collecting data.

3. Touch .

Disabling Logging
To disable RxLogger:

1. Swipe up from the bottom of the Home screen and touch .

2. Touch STOP. RxLogger stops collecting data.

3. Touch .

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 Applications

RxLogger Utility
RxLogger Utility is a data monitoring application for viewing logs in the TC25 while RxLogger is running. The user
can access the logs and RxLogger Utility features in the App View or the Overlay View.

In the App View the user views logs in the RxLogger Utility.

Figure 77 RxLogger Utility App View

Refer to the TC25 Rugged Smartphone Integrator Guide for detailed information about using RxLogger Utility.

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 Applications

Diagnostic Tool
The Diagnostic Tool is a utility that determines the health of the TC25. Use the Diagnostic Tool to troubleshooting
the device and determine issues.

1. Swipe up from the bottom of the Home screen and touch .

Figure 78 Diagnostic Tool

2. Touch Run Test. The app tests all enabled subsystems (by default only the Battery and System tests are
enabled). See Settings on page 93 to enable subsystem tests.

Figure 79 Test Passed Screen

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 Applications

Figure 80 Test Failed Screen

3. To view each individual subsystem test, touch Subsystem Tests.

Figure 81 Subsystem Screen

Table 12 Subsystem Test Result Indicators

Status Icon Description

Indicates test passed.

Indicates test failed.

Indicates test not supported or not enabled.

4. Touch one of the subsystems to view details.

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Figure 82 Battery Subsystem Details

Settings
By default only the Battery and System tests are enabled. To enable other tests:

1. Touch > Settings.

2. Touch to the left of the test name. A green box with a checkmark appears.
3. Touch SAVE.
4. Touch Yes to confirm.
5. Touch .

Battery Test Information

The Battery Test obtains the following information:

• Battery Level - Indicates the current battery charge level.

• Battery Voltage - Indicates the current battery voltage.
• Status - Indicates if the battery is charging (on AC power) or discharging (on battery power).
• Power Source - Indicates whether the device is receiving power from the battery or from an external
source.
• Temperature - Indicates the current battery temperature.
• Charge Cycles - Not applicable.
• Backup Battery Voltage - Indicates backup battery voltage.
• Manufacture Date - Displays the manufacture date of the battery.

GPS Test Information

The GPS Test obtains the following information:

• GPS Provider Enabled - Indicates if GPS is enabled (true) or disabled (false).

• Latitude - Indicates current latitude position.
• Longitude - Indicates current longitude position.
• Altitude - Indicates current altitude in meters.

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 Applications

• Bearing - Indicates current bearing.

• Speed - Indicates speed in meters per second.
• Accuracy - Indicates GPS accuracy in meters.

System Test Information

Use the System Test to determine if the CPU or memory loads are too high, there are too many processes running
on the device, or that storage on the device is almost full. The System Test obtains the following information:

• CPU Load - Indicates the amount of CPU being used.

• Free Physical Memory - Indicates the amount of RAM available.
• Free Storage - Indicates the amount of internal Flash memory available.
• Process Count - Indicates the number of processes currently running.

WLAN Test Information

If the WiFi radio is not present or disabled the test may be skipped. Use this information to determine if the device’s
WLAN configuration is correct or whether there is any connection with an access point or network. The WLAN Test
obtains the following information:

• WLAN Enabled - Indicates if the WLAN radio is enabled or disabled.

• WLAN Status - Indicates the current status of association with the access point.
• ESSID - Displays the name of the wireless network.
• BSSID - Displays the MAC address of the connected access point.
• MAC Address - Displays the device’s MAC address.
• Signal - Indicates the strength of the Wi-Fi signal (in dBm).
• IP Address - Displays the IP address of the device.

WWAN Test Information

The WWAN Test obtains the following information:

• SIM State - Displays the current state of the SIM card.

• WAN Type - Displays the data connection type.
• Signal Strength - Displays the current cellular signal strength.
• Phone Number - Displays the phone number assigned to the device.
• Device ID - Displays the device ID number.

Bluetooth Test Information

The Bluetooth Test obtains the following information:

• Enabled - Indicates if the Bluetooth radio is enabled or disabled.

• Status - Indicates if the device is paired to another Bluetooth device.
• Connectable/Discoverable - Indicates if the device is discoverable or connectable.
• Address - Displays the Bluetooth radio MAC address.
• Name - Displays the Bluetooth name for the device.

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Data Capture
The TC25 supports data capture using:

• integrated imager
• SE4710 scan engine
• SE2100 scan engine
• RS507 Hands-free Imager
• RS6000 Bluetooth Ring Scanner.

IMPORTANT To determine the integrated scan engine in the device, go to Settings > About phone >
Hardware components > Scanner.

Imaging
The TC25 with an integrated 2D imager has the following features:

• Omnidirectional reading of a variety of barcode symbologies, including the most popular linear, postal,
PDF417, and 2D matrix code types.
• The ability to capture and download images to a host for a variety of imaging applications.
• Advanced intuitive laser aiming cross-hair and dot aiming for easy point-and-shoot operation.

The imager uses imaging technology to take a picture of a barcode, stores the resulting image in its memory, and
executes state-of-the-art software decoding algorithms to extract the barcode data from the image.

Operational Modes
The TC25 with an integrated imager supports two modes of operation, listed below. Activate each mode by
pressing the Scan button.

• Decode Mode: In this mode, the TC25 attempts to locate and decode enabled barcodes within its field of
view. The imager remains in this mode as long as the user holds the scan button, or until it decodes a
barcode.

NOTE To enable Pick List Mode, configure in DataWedge or set in an application using a API command.

• Pick List Mode: This mode allows the user to selectively decode a barcode when more than one barcode
is in the TC25’s field of view. To accomplish this, move the aiming crosshair or dot over the required

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 Data Capture

barcode to decode only this barcode. This feature is ideal for pick lists containing multiple barcodes and
manufacturing or transport labels containing more than one barcode type (either 1D or 2D).

RS507 Hands-Free Imager

The RS507 Hands-free Imager is a wearable barcode scan solution for both 1D and 2D barcode symbologies.

Figure 83 RS507 Hands-Free Imager

See to the RS507 Hands-free Imager Product Reference Guide for more information.

RS6000 Bluetooth Ring Scanner

The RS6000 Bluetooth Ring Scanner is a wearable barcode scan solution for both 1D and 2D barcode
symbologies.

Figure 84 RS6000 Bluetooth Ring Scanner

See to the RS6000 Bluetooth Ring Scanner Product Reference Guide for more information.

Scanning Considerations
Typically, scanning is a simple matter of aim, scan, and decode and a few quick trial efforts master it. However,
consider the following to optimize scanning performance:

• Range: Any scanning device decodes well over a particular working range — minimum and maximum
distances from the barcode. This range varies according to barcode density and scanning device optics.
Scanning within range brings quick and constant decodes; scanning too close or too far away prevents
decodes. Move the scanner closer and further away to find the right working range for the barcodes being
scanned.

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 Data Capture

• Angle: Scanning angle is important for promoting quick decodes. When laser beams reflect directly back
into the scanner from the barcode, this specular reflection can “blind” the scanner. To avoid this, scan the
barcode so that the beam does not bounce directly back. But don’t scan at too sharp an angle; the scanner
needs to collect scattered reflections from the scan to make a successful decode. Practice quickly shows
what tolerances to work within.
• Hold the TC25 farther away for larger symbols
• Move the TC25 closer for symbols with bars that are close together.

NOTE Scanning procedures depend on the application and TC25 configuration. An application may use different
scanning procedures from the one listed above.

Barcode Scanning with Internal SE2100 Imager

To read a barcode, a scan-enabled application is required. The TC25 contains the DataWedge application that
allows the user to enable the imager, decode the barcode data and display the barcode content.

1. Ensure that an application is open on the TC25 and a text field is in focus (text cursor in text field).
2. Point the exit window on the top of the TC25 at a barcode.

Figure 85 SE2100 Imager Scanning

3. Press and hold the scan button.

The white aiming pattern turns on to assist in aiming.
4. Ensure the barcode is within the area formed by the aiming pattern.

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 Data Capture

Figure 86 SE2100 Aiming Pattern

5. The Data Capture LED lights green and a beep sounds, by default, to indicate the barcode was decoded
successfully.
6. Release the scan button.

NOTE Imager decoding usually occurs instantaneously. The TC25 repeats the steps required to take a digital
picture (image) of a poor or difficult barcode as long as the scan button remains pressed.

7. The barcode content data displays in the text field.

Barcode Scanning with Internal SE4710 Imager

To read a barcode, a scan-enabled application is required. The TC25 contains the DataWedge application that
allows the user to enable the imager, decode the barcode data and display the barcode content.

1. Ensure that an application is open on the TC25 and a text field is in focus (text cursor in text field).
2. Point the exit window on the top of the TC25 at a barcode.

Figure 87 SE4710 Imager Scanning

3. Press and hold the scan button.

The red LED aiming pattern turns on to assist in aiming.

NOTE When the TC25 is in Picklist mode, the imager does not decode the barcode until the crosshair or aiming
dot touches the barcode.

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 Data Capture

4. Ensure the barcode is within the area formed by the aiming pattern. The aiming dot is used for increased
visibility in bright lighting conditions.

Figure 88 SE4710 Aiming Pattern

Figure 89 SE4710 Pick List Mode with Multiple barcodes in Aiming Pattern

5. The Data Capture LED lights green and a beep sounds, by default, to indicate the barcode was decoded
successfully.
6. Release the scan button.

NOTE Imager decoding usually occurs instantaneously. The TC25 repeats the steps required to take a digital
picture (image) of a poor or difficult barcode as long as the scan button remains pressed.

7. The barcode content data displays in the text field.

Barcode Capture with RS6000 Bluetooth Ring Scanner

To read a barcode, a scan-enabled application is required. The TC25 contains the DataWedge application that
allows the user to enable the scanner to decode barcode data and display the barcode content. See DataWedge
Demonstration on page 68 for more information on launching DataWedge.

Pair the RS6000 with the TC25. See Pairing Using Simple Serial Interface on page 102 or Pairing Using Bluetooth
Human Interface Device on page 102 for more information.

1. Ensure that an application is open on the device and a text field is in focus (text cursor in text field).
2. Point the RS6000 at a barcode.

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Figure 90 Barcode Scanning with RS6000

3. Press and hold the trigger.

The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed by the
cross-hairs in the aiming pattern. The aiming dot is used for increased visibility in bright lighting conditions.
The RS6000 LEDs light green, a beep sounds to indicate the barcode was decoded successfully. Note that
when the RS6000 is in Pick List Mode, the RS6000 does not decode the barcode until the center of the
crosshair touches the barcode.

Figure 91 Aiming Pattern

Figure 92 Pick List Mode with Multiple barcodes in Aiming Pattern

4. The captured data appears in the text field.

Barcode Capture with RS507 Hands-Free Imager

Pair the RS507 with the TC25. See Pairing the Bluetooth Imager on page 102 for more information.

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 Data Capture

1. Ensure that an application is open on the device and a text field is in focus (text cursor in text field).
2. Point the RS507 at a barcode.

Figure 93 barcode Scanning with RS507

3. Press and hold the trigger.

The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed by the
cross-hairs in the aiming pattern. The aiming dot is used for increased visibility in bright lighting conditions.
The RS507 LEDs light green, a beep sounds to indicate the barcode was decoded successfully. Note that
when the RS507 is in Pick List Mode, the RS507 does not decode the barcode until the center of the crosshair
touches the barcode.

Figure 94 Aiming Pattern

Figure 95 Pick List Mode with Multiple barcodes in Aiming Pattern

4. The captured data appears in the text field.

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Pairing the Bluetooth Imager

To connect the RS507 or RS6000 imagers to the TC25, use one of the following methods:

• Simple Serial Interface (SSI)

• Bluetooth Human Interface Device (HID) Mode.

Pairing Using Simple Serial Interface

To pair the RS507/RS6000 with the TC25 using SSI:

1. Ensure that the two devices are within 10 meters (32.8 feet) of one another.
2. Install the battery into the RS507/RS6000.

3. On the TC25, swipe up from the bottom of the Home screen and touch .

Figure 96 Bluetooth Pairing Utility

4. Using the RS507/RS6000, scan the barcode on the screen.

The RS507/RS6000 emits a high/low/high/low beeps. The Scan LED flashes green indicating that the
RS507/RS6000 is attempting to establish connection with the TC25. When connection is established, the Scan
LED turns off and the RS507/RS6000 emits one string of low/high beeps.

5. On the TC25, touch .

Pairing Using Bluetooth Human Interface Device

To pair the RS507/RS6000 with the TC25 using HID:

1. Ensure that Bluetooth is enabled on both devices.

2. Ensure that the Bluetooth device to discover is in discoverable mode.
3. Ensure that the two devices are within 10 meters (32.8 feet) of one another.
4. Place the RS507/RS6000 in Human Interface Device (HID) mode. If the RS507/RS6000 is already in HID
mode, skip to step 5.
a. Remove the battery from the RS507/RS6000.
b. Press and hold the Restore key.

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c. Install the battery onto the RS507/RS6000.

d. Keep holding the Restore key for about five seconds until a chirp is heard and the Scan LEDs flash green.
e. Scan the barcode below to place the RS507/RS6000 in HID mode.

Figure 97 Bluetooth HID barcode

5. Remove the battery from the RS507/RS6000.

6. Re-install the battery into the RS507/RS6000.

7. Swipe down from the status bar and then touch .

8. Touch Bluetooth.
9. Touch SCAN FOR DEVICES. The device begins searching for discoverable Bluetooth devices in the area and
displays them under AVAILABLE DEVICES.
10. Scroll through the list and select RS507/RS6000.
The device connects to the RS507/RS6000 and Connected appears below the device name. The Bluetooth
device is added to the Bluetooth devices list and a trusted (“paired”) connection is established.

DataWedge
DataWedge is a utility that adds advanced barcode scanning capability to any application without writing code. It
runs in the background and handles the interface to built-in barcode scanners. The captured barcode data is
converted to keystrokes and sent to the target application as if it was typed on the keypad.

To configure DataWedge refer to the TC25 Rugged Smartphone Integrator Guide for Android Version 6.0.1.

Enabling DataWedge
1. Swipe up from the bottom of the Home screen and touch .

2. Touch .
3. Touch Settings.
4. Touch the DataWedge enabled checkbox. A blue checkmark appears in the checkbox indicating that
DataWedge is enabled.

5. Touch .

Disabling DataWedge
1. Swipe up from the bottom of the Home screen and touch .

2. Touch .
3. Touch Settings.
4. Touch the DataWedge enabled checkbox. The blue checkmark disappears from the checkbox indicating that
DataWedge is disabled.

5. Touch .

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Wireless
This section provides information on the wireless features:

• Wireless Wire Area Network (WWAN)

• Wireless Local Area Network (WLAN)
• Bluetooth.

Wireless Wide Area Networks

Use Wireless wide area networks (WWANs) to access data over a cellular network. This section provides
information on:

• Sharing a data connection

• Changing Cellular Network settings
• Locking a SIM card
• Monitoring data usage.

Sharing the Mobile Data Connection

The tethering & portable hotspot settings allow you to share your data connection. You can share the TC25’s
mobile data connection with a single computer via USB tethering or Bluetooth tethering. You can also share the
data connection with up to eight devices at once, by turning it into a portable Wi-Fi hotspot. While the TC25 is
sharing its data connection, an icon appears at the top of the screen and a corresponding message appears in the
notification list.

USB Tethering

NOTE USB tethering is not supported on computers running Mac OS. If your computer is running Windows 7 or a
recent version of Linux (such as Ubuntu), follow these instructions without any special preparation. If running a
version of Windows that precedes Windows 7, or some other operating system, you may need to prepare the
computer to establish a network connection via USB.

1. Connect the TC25 to a host computer with the USB cable.

An Android N icon appears at the top of the screen, and the notification USB charging this device appears at
the top of the screen.

2. Swipe down from the status bar and then touch .

3. Touch More ....
4. Touch Tethering & portable hotspot.

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 Wireless

5. Touch the USB tethering switch to enable.

The host computer is now sharing the TC25’s data connection.

To stop sharing the data connection, touch the USB tethering switch again or disconnect the USB cable.

Bluetooth Tethering
Use Bluetooth tethering to share the data connection with a host computer.

Configure the host computer to obtain its network connection using Bluetooth. For more information, see the host
computer’s documentation.

1. Pair the TC25 with the host computer.

2. Swipe down from the status bar and then touch .

3. Touch More ....
4. Touch Tethering & portable hotspot.
5. Touch the Bluetooth tethering switch to enable.
The host computer is now sharing the TC25’s data connection.

To stop sharing the data connection, touch the Bluetooth tethering switch again.

Portable Wi-Fi Hotspot

Configure the Wi-Fi Hotspot settings.

1. Swipe down from the status bar and then touch .

2. Touch More ....
3. Touch Tethering & portable hotspot.
4. Touch the Portable Wi-Fi hotspot switch to enable.
After a moment, the TC25 starts broadcasting its Wi-Fi network name (SSID), so you can connect to it with up
to eight computers or other devices. The Hotspot icon appears in the Status Bar.

To stop sharing the data connection, touch the Portable Wi-Fi hotspot switch again.

Configuring the Wi-Fi Hotspot

1. Swipe down from the status bar and then touch .

2. Touch More ....
3. Touch Tethering & portable hotspot.
4. Touch Set up Wi-Fi hotspot.

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 Wireless

Figure 98 Set Up Wi-Fi Hotspot Dialog Box

5. In the Network name text field, edit the name for the hotspot.
6. Touch the Channel option and select a channel number from the drop-down list.
7. Touch the Security option and select a security method from the drop-down list.
• None
• WPA2 PSK.
8. In the Password text field, enter a password.

NOTE If None is selected in the Security option, a password is not required.

9. Touch Save.

Cellular Network Settings

Disabling Data When Roaming
To prevent the device from transmitting data over other carriers’ mobile networks when leaving an area that is
covered by the carrier’s networks. This is useful for controlling expenses if the service plan does not include data
roaming.

1. Swipe down from the status bar and then touch .

2. Touch More ....
3. Touch Cellular networks.
4. Slide the Data roaming switch to the on position. The Allow data roaming? dialog box appears.
5. Touch OK.

Enhanced 4G LTE Mode

Use LTE services to improve voice and other communication. (default - enabled).

Search for MicroCell

A MicroCell acts like a mini cell tower is a building or residence and connects to an existing broadband Internet
service. It improves cell signal performance for voice calls, texts, and cellular data applications like picture
messaging and Web surfing.

1. Swipe down from the status bar and then touch .

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 Wireless

2. Touch More ....

3. Touch Cellular Networks.
4. Touch Search for MicroCell.

Editing the Access Point Name

NOTE Many service provider Access Point Name (APN) data are pre-configured in the device. The APN
information for all other service provides must be obtained from the wireless service provider.

To use the data on a network the user must configure the APN information.

1. Swipe down from the status bar and then touch .

2. Touch More ....
3. Touch Cellular networks.
4. Touch Access Point Names.

5. Touch an APN name in the list to edit an existing APN or touch to create a new APN.
6. Touch each APN setting and enter the appropriate data obtained from the wireless service provider.

7. When finished, touch .

8. Touch Save.
9. Touch the radio button next to the APN name to start using it.
10. Touch .

Locking the SIM Card

Locking the SIM card requires the user to enter a PIN every time the device is turned on. If the correct PIN is not
entered, only Emergency calls can be made.

1. Swipe down from the status bar and then touch .

2. Touch Security.
3. Touch Set up SIM/RUIM card lock.
4. Touch Lock SIM card.

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 Wireless

Figure 99 Enter PIN to Lock SIM Card

5. Enter the PIN (4-8 digit) associated with the card. Touch OK.
6. Reset the device.

Data Usage
Data usage refers to the amount of data uploaded or downloaded by the TC25 during a given period. Depending
on the wireless plan, you may be charged additional fees when your data usage exceeds your plan's limit. To
monitor your data usage, swipe down from the status bar and then touch .

CAUTION The usage displayed on the data usage settings screen is measured by your device. Your carrier's
data usage accounting may differ. Usage in excess of your carrier plan's data limits can result in steep
overage charges. The feature described here can help you track your usage, but is not guaranteed to
prevent additional charges.

Data usage settings allow you to:

• Set the data usage level.

• Set a data usage limit.
• View or restrict data usage by app.

By default, the data usage settings screen displays the settings for mobile data.

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Figure 100 Data Usage Screen

Set Data Usage Warning

To set a warning alert when the device has used a certain amount of mobile data:

1. Swipe down from the status bar and then touch .

2. Touch Data usage.

3. Touch Cellular data usage > > Data warning.

4. Enter a number. To switch between megabytes (MB) and gigabytes (GB), touch the down arrow.
5. Touch Set.

When the usage reaches the set level, a notification appears.

Set Data Limit

To set a data usage limit:

1. Swipe down from the status bar and then touch .

2. Touch Data usage.

3. Touch Cellular data usage > > Set data limit.

4. Touch OK.
5. Touch Data limit.
6. Enter a number. To switch between megabytes (MB) and gigabytes (GB), touch the down arrow.
7. Touch Set.

When the limit is reached, data automatically turns off and a notification appears.

Wireless Local Area Networks

Wireless local area networks (WLANs) allow the TC25 to communicate wirelessly inside a building. Before using
the TC25 on a WLAN, the facility must be set up with the required hardware to run the WLAN (sometimes known
as infrastructure). The infrastructure and the TC25 must both be properly configured to enable this communication.

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 Wireless

Refer to the documentation provided with the infrastructure (access points (APs), access ports, switches, Radius
servers, etc.) for instructions on how to set up the infrastructure.

Once the infrastructure is set up to enforce the chosen WLAN security scheme, use the Wireless & networks
settings configure the TC25 to match the security scheme.

The TC25 supports the following WLAN security options:

• Open
• Wireless Equivalent Privacy (WEP).
• Wi-Fi Protected Access (WPA)/WPA2 Personal (PSK).
• Extensible Authentication Protocol (EAP).

The Status bar displays icons that indicate Wi-Fi network availability and Wi-Fi status. See Status Bar for more
information.

NOTE Turn off Wi-Fi when not using it, to extend the life of the battery.

Scan and Connect to a Wi-Fi Network

1. Swipe down from the status bar to open the quick access panel.

Figure 101 Quick Access Panel

2. Touch WLAN to open the WLAN screen. The TC25 searches for WLANs in the area and lists them.

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Figure 102 WLAN Screen

3. Scroll through the list and select the desired WLAN network.
4. For open networks, touch profile once or press and hold and then select Connect to network or for secure
networks enter the required password or other credentials then touch Connect. See the system administrator
for more information.
The TC25 obtains a network address and other required information from the network using the dynamic host
configuration protocol (DHCP) protocol. To configure the TC25 with a fixed internet protocol (IP) address,
Refer to the TC25 Rugged Smartphone Integrator Guide for Android Version 7.1.
5. In the Wi-Fi setting field, Connected appears indicating that the TC25 is connected to the WLAN.

Remove a Wi-Fi Network

To remove a remembered or connected network:

1. Swipe down from the status bar and then touch .

2. Touch Wi-Fi.
3. In the Wi-Fi list, touch and hold the name of the network.
4. In the menu, touch Forget network.
5. Touch .

Bluetooth
Bluetooth-equipped devices can communicate without wires, using frequency-hopping spread spectrum (FHSS)
radio frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band
(802.15.1). Bluetooth wireless technology is specifically designed for short-range (10 meters (32.8 feet))
communication and low power consumption.

Devices with Bluetooth capabilities can exchange information (e.g., files, appointments, and tasks) with other
Bluetooth enabled devices such as printers, access points, and other mobile devices.

The TC25 support Bluetooth Low Energy. Bluetooth Low Energy is targeted at applications in the healthcare,
fitness, security, and home entertainment industries. It provides reduced power consumption and cost while
maintaining standard Bluetooth range.

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Adaptive Frequency Hopping

Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with
Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH to work.
There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and discoveries
during critical 802.11b communications. AFH for Bluetooth consists of four main sections:

• Channel Classification - A method of detecting an interference on a channel-by-channel basis, or

pre-defined channel mask.
• Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network.
• Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels.
• Channel Maintenance - A method for periodically re-evaluating the channels.

When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate channels. AFH
coexistence allows Enterprise devices to operate in any infrastructure.

The Bluetooth radio in this device operates as a Class 2 device power class. The maximum output power is 2.5
mW and the expected range is 10 meters (32.8 ft.). A definition of ranges based on power class is difficult to obtain
due to power and device differences, and whether one measures open space or closed office space.

NOTE It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation
is required.

Security
The current Bluetooth specification defines security at the link level. Application-level security is not specified. This
allows application developers to define security mechanisms tailored to their specific need. Link-level security
occurs between devices, not users, while application-level security can be implemented on a per-user basis. The
Bluetooth specification defines security algorithms and procedures required to authenticate devices, and if needed,
encrypt the data flowing on the link between the devices. Device authentication is a mandatory feature of Bluetooth
while link encryption is optional.

Pairing of Bluetooth devices is accomplished by creating an initialization key used to authenticate the devices and
create a link key for them. Entering a common personal identification number (PIN) in the devices being paired
generates the initialization key. The PIN is never sent over the air. By default, the Bluetooth stack responds with no
key when a key is requested (it is up to user to respond to the key request event). Authentication of Bluetooth
devices is based-upon a challenge-response transaction. Bluetooth allows for a PIN or passkey used to create
other 128-bit keys used for security and encryption. The encryption key is derived from the link key used to
authenticate the pairing devices. Also worthy of note is the limited range and fast frequency hopping of the
Bluetooth radios that makes long-distance eavesdropping difficult.

Recommendations are:

• Perform pairing in a secure environment

• Keep PIN codes private and do not store the PIN codes in the device
• Implement application-level security.

Bluetooth Profiles
The device supports the following Bluetooth services:

• Serial Port Profile (SPP) - Allows use of RFCOMM protocol to emulate serial cable connection between
two Bluetooth peer devices. For example, connecting the device to a printer.

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• Object Push Profile (OPP) - Allows the device to push and pull objects to and from a push server.
• Advanced Audio Distribution Profile (A2DP) - Allows the device to stream stereo-quality audio to a wireless
headset or wireless stereo speakers.
• Audio/Video Remote Control Profile (AVRCP) - Allows the device to control A/V equipment to which a user
has access. It may be used in concert with A2DP.
• Personal Area Network (PAN) - Allows the use of Bluetooth Network Encapsulation Protocol to provide L3
networking capabilities over a Bluetooth link. Only PANU role is supported.
• Human Interface Device Profile (HID) - Allows Bluetooth keyboards, pointing devices, gaming devices and
remote monitoring devices to connect to the device.
• Headset Profile (HSP) - Allows a hands-free device, such as a Bluetooth headset, to place and receive
calls on the device.
• Hands-Free Profile (HFP) - Allows car hands-free kits to communicate with the device in the car.
• Phone Book Access Profile (PBAP) - Allows exchange of Phone Book Objects between a car kit and a
mobile device to allow the car kit to display the name of the incoming caller; allow the car kit to download
the phone book so the user can initiate a call from the car display.
• Symbol Serial Interface (SSI) - Allows for communication with Bluetooth Imager.
• File Transfer Profile (FTP) - Provides the capability to browse, manipulate and transfer files in file system
of another system. Uses GOEP as a basis.
• Generic Attribute Profile (GATT) - Provides profile discovery and description services for Bluetooth Low
Energy protocol. It defines how attributes are grouped together into sets to form services.
• HID Over GATT Profile (HOGP) - Defines the procedures and features used by Bluetooth low energy HID
Devices using GATT and Bluetooth HID Hosts using GATT.
• Scan Parameters Profile (ScPP) - Provides devices with information to assist them in managing their
connection idle timeout and advertising parameters to optimize for power consumption and/or
reconnection latency.
• SIM Access Profile (SAP) - Allows devices such as car phones with built-in GSM transceivers to connect to
a SIM card in a Bluetooth enabled device.
• Message Access Profile (MAP) - Defines the features and procedures used by devices that exchange
message objects.

Bluetooth Power States

The Bluetooth radio is off by default.

• Suspend - When the TC25 goes into suspend mode, the Bluetooth radio stays on.
• Airplane Mode - When the TC25 is placed in Airplane Mode, the Bluetooth radio turns off. When Airplane
mode is disabled, the Bluetooth radio returns to the prior state. When in Airplane Mode, the Bluetooth radio
can be turned back on if desired.

Bluetooth Radio Power

Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (e.g., an airplane). When the
radio is off, other Bluetooth devices cannot see or connect to the device. Turn on the Bluetooth radio to exchange
information with other Bluetooth devices (within range). Communicate only with Bluetooth radios in close proximity.

NOTE To achieve the best battery life turn off radios when not in use.

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Enabling Bluetooth
1. Swipe down with two fingers from the status bar to open the quick access panel.

2. Touch to turn Bluetooth on.

3. Touch Done.
4. Touch .

Disabling Bluetooth
1. Swipe down with two fingers from the status bar to open the quick access panel.

2. Touch .
3. Touch the slider switch to turn off Bluetooth.
4. Touch .

Discovering Bluetooth Device(s)

The TC25 can receive information from discovered devices without pairing. However, once paired, the TC25 and a
paired device exchange information automatically when the Bluetooth radio is on. To find Bluetooth devices in the
area:

1. Ensure that Bluetooth is enabled on both devices.

2. Ensure that the Bluetooth device to discover is in discoverable mode.
3. Ensure that the two devices are within 10 meters (32.8 feet) of one another.
4. Swipe down with two fingers from the status bar to open the quick access panel.
5. Touch Bluetooth.
6. Touch More Settings. The Bluetooth screen appears.
7. The TC25 begins searching for discoverable Bluetooth devices in the area and displays them under Available
devices.
8. Scroll through the list and select a device. The Bluetooth pairing request dialog box appears.
9. Enter a PIN in the text box and touch OK. Enter the same PIN on the other device.
10. For Simple Pairing, touch Pair on both devices.
11. The Bluetooth device is added to the Bluetooth devices list and a trusted (“paired”) connection is established.

Changing the Bluetooth Name

By default, the TC25 has a generic Bluetooth name that is visible to other devices when connected.

1. Swipe down from the status bar and then touch .

2. Touch Bluetooth.
3. If Bluetooth is not on, touch the switch to turn Bluetooth on.

4. Touch .
5. Touch Rename this device.
6. Enter a name and touch Rename.
7. Touch .

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Connecting to a Bluetooth Device

Once paired, connect to a Bluetooth device.

1. Swipe down from the status bar and then touch .

2. Touch Bluetooth.
3. In the list, touch the unconnected Bluetooth device.
4. When connected, Connected appears below the device name.

Selecting Profiles on the Bluetooth Device

Some Bluetooth devices have multiple profiles. To select a profile:

1. Swipe down from the status bar and then touch .

2. Touch Bluetooth.

3. In the PAIRED DEVICES list, touch next to the device name.

4. Under PROFILES, check or uncheck a profile to allow the device to use that profile.
5. Touch .

Unpairing a Bluetooth Device

To unpair a Bluetooth device and erase all pairing information:

1. Swipe down from the status bar and then touch .

2. Touch Bluetooth.

3. In the PAIRED DEVICES list, touch next to the device name.

4. Touch Forget.
5. Touch .

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Accessories
This chapter provides information for using the accessories for the device.

Accessories
This table lists the accessories available for the TC25.

Table 13 TC25 Accessories

Accessory Part Number Description

Cradles

1-Slot Base Charge Only CRD-TC2X-BS1CO-01 Provides charging for device and Extended
Cradle power pack. Requires power supply
(PWR-WUA5V12W0xx), and USB-C cable.

1-Slot Ethernet Cradle CRD-TC2X-SE1ET-01 Provides device charging and communication,

and charging for Extended Power Pack.
Requires power supply
(PWR-BGA12V50W0WW), DC line cord
(CBL-DC-388A1-01), and country-specific AC
line cord.

5-Slot Charge Only Cradle CRD-TC2X-SE5CO-01 Charges up to five devices. Requires power
supply (PWR-BGA12V108W0WW), DC line
cord (CBL-DC-382A1-01), and country-specific
AC line cord.

Cradle Mount BRKT-SCRD-SMRK-01 Mounts the 5-Slot Charge Only Cradle to a wall
or rack.

Batteries and Chargers

Extended Power Pack BTRY-TC2X-PRPK1-01 Charges the TC25 internal battery to provide
additional power and extend the shift time.

Vehicle Solutions

Cigarette Light Adapter CHG-AUTO-USB1-01 Provides power to the device from a cigarette
Auto Charge Cable lighter socket.

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Table 13 TC25 Accessories (Continued)

Accessory Part Number Description

Miscellaneous

Trigger Handle TRG-TC2X-SNP1-01 Adds gun-style handle with a scanner trigger for
comfortable and productive scanning.

Screen Protector KT-TC20-SCRNP1-01 Add additional screen protection.

SmartDEX Solution DX30 Provides wireless DEX communications to the

TC25.

Ethernet Bracket BRKT-TC51-ENET1-01 Use to connect the USB/Ethernet Adapter to the

1-Slot Ethernet Cradle.

USB/Ethernet Module MOD-MT2-EU1-01 Use with 1-Slot Ethernet Cradle to provide

Ethernet connectivity.

Cradle Mating Adapter KIT-TC2X-BS1FT-05 Use the optional mating adapter to connect two
or more cradles together. Each cradle still
requires a power supply (5-pack).

Carrying Solutions

TC2X Soft Holster SG-TC2X-HLSTR1-01 Use to hold the device on hip. Accepts TC25
device with Trigger Handle.

TC2X Hand Strap SG-TC2X-HSTRP1-01 Replacement hand strap (3–pack).

Wrist/Arm Mount SG-TC2X-ARMNT-01 Use to mount the TC25 to the forearm.

Small Wrist Mount Strap SG-WT4023221-03R Replacement small wrist mount strap

Large Wrist Mount Strap SG-WT4023221-04R Replacement long wrist mount strap.

Power Supplies

Power Supply PWR-BGA12V50W0WW Provides power to the 1-Slot Ethernet Cradle.

Requires DC Line Cord, p/n CBL-DC-388A1-01
and country specific three wire grounded AC line
cord sold separately.

Power Supply PWR-BGA12V108W0WW Provides power to the 5-Slot Charge Only

cradle. Requires DC Line Cord, p/n
CBL-DC-382A1-01 and country specific three
wire grounded AC line cord sold separately.

Power Supply PWR-WUA5V12W0US Provides 5 VDC, 2.5 A power to the USB-C

cable. Includes plug adapter for use in the
United States.

Power Supply PWR-WUA5V12W0GB Provides 5 VDC, 2.5 A power to the USB-C

cable. Includes plug adapter for use in the
European Union.

Power Supply PWR-WUA5V12W0EU Provides 5 VDC, 2.5 A power to the USB-C

cable. Includes plug adapter for use in the
United Kingdom.

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Table 13 TC25 Accessories (Continued)

Accessory Part Number Description

Power Supply PWR-WUA5V12W0AU Provides 5 VDC, 2.5 A power to the USB-C

cable. Includes plug adapter for use in Australia.

Power Supply PWR-WUA5V12W0CN Provides 5 VDC, 2.5 A power to the USB-C

cable. Includes plug adapter for use in China.

Power Supply PWR-WUA5V12W0BR Provides 5 VDC, 2.5 A power to the USB-C

cable. Includes plug adapter for use in Brazil.

Power Supply PWR-WUA5V12W0KR Provides 5 VDC, 2.5 A power to the USB-C

cable. Includes plug adapter for use in Korea.

Power Supply PWR-WUA5V12W0IN Provides 5 VDC, 2.5 A power to the USB-C

cable. Includes plug adapter for use in India.

DC Line Cord CBL-DC-382A1-01 Provides power from the power supply

(PWR-BGA12V108W0WW) to the 5-Slot
Charge Only Cradle.

DC Line Cord CBL-DC-388A1-01 Provides power from the power supply

(PWR-BGA12V50W0WW) to the 1-Slot Ethernet
Cradle.

2-Way DC Line Cord CBL-DC-377A1-01 Use to charge two 5-Slot Charge only Cradles
with one power supply.

2-Way DC Line Cord CBL-DC-379A1-01 Use to charge one 1-Slot Ethernet Cradle and
one 5-Slot Charge Only Cradle with one power
supply.

4-Way DC Line Cord CBL-DC-380A1-01 Use to charge four 1-Slot Ethernet Cradles with
one power supply.

US AC Line Cord 23844-00-00R 7.5 feet long, grounded, three wire for power
supply.

USB-C Cable CBL-TC2X-USBC-01 The USB cable used to connect PC to single slot
USB cradle.

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1-Slot Base Charge Only Cradle

The 1-Slot Base Charge Only Cradle provide 5 VDC for charging:

• TC25
• Extended Power Pack
• TC25 and Extended Power Pack
• TC25 with Trigger Handle.

IMPORTANT Use only the Zebra USB-C Cable for charging.

Figure 103 1-Slot Base Charge Only Cradle

Power Supply

USB-C Cable

Charging the Device

To charge a device:

1. Insert the device into the slot to begin charging.

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Figure 104 TC25 Charging

Charge/Notification
LED

2. Ensure the device is seated properly.

Battery Charging
The device’s Charging/Notification LED indicates the status of the battery charging in the device. See Table 5 on
page 20 for device charging status. The internal battery charges from fully depleted to 90% in approximately four
hours and from fully depleted to 100% in approximately five hours.

NOTE In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for
approximately 10 hours of use.
Use only Zebra charging accessories and batteries. Charge batteries at room temperature with the TC25 in
sleep mode.

Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs battery
charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the device or
cradle may for small periods of time alternately enable and disable battery charging to keep the battery at
acceptable temperatures. The device and cradle indicates when charging is disabled due to abnormal
temperatures via its LED.

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1-Slot Ethernet Charge Cradle

The 1-Slot Ethernet Cradle:

• Provides 5 VDC for charging:

• TC25
• Power Pack
• TC25 and Power Pack
• TC25 with Trigger Handle.
• Provides USB communication.
• Provides Ethernet and USB communication using USB/Ethernet Module.

IMPORTANT When the TC25 with attached Extended Power Pack is in the cradle, USB or Ethernet
communication is disabled.

Figure 105 1–Slot Ethernet Cradle

USB/Ethernet Communication
The 1–Slot Ethernet Cradle with and Ethernet Bracket and USB/Ethernet Module provides both Ethernet
communication with a network and USB communication with a host computer. Prior to using the cradle for Ethernet
or USB communication, ensure that the switch on the USB/Ethernet module is set properly. See the TC25 Rugged
Smartphone Integrator Guide for Android Version 7.1.2 for information on setting up the Ethernet Bracket and
USB/Ethernet Module.

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Figure 106 1–Slot Ethernet Cradle Module Switch

For Ethernet communication, slide the switch to the position.

For USB communication, slide the switch to the position.

Place the switch in the center position to disable communications.

Ethernet LED Indicators

There are two LEDs on the USB/Ethernet Module RJ-45 connector. The green LED lights to indicate that the
transfer rate is 100 Mbps. When the LED is not lit the transfer rate is 10 Mbps. The yellow LED blinks to indicate
activity, or stays lit to indicate that a link is established. When it is not lit it indicates that there is no link.

Figure 107 LED Indicators

RJ-45 Port

USB micro-AB
Port

Green Yellow

Table 14 USB/Ethernet Module LED Data Rate Indicators

Data Rate Yellow LED Green LED

100 Mbps On/Blink On

10 Mbps On/Blink Off

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Establishing Ethernet Connection

NOTE Refer to the TC25 Integrator Guide for Android Version 7.1 for information on configuring the Ethernet
settings.

1. Swipe down from the status bar and then touch .

2. Touch Ethernet.
3. Slide the Ethernet switch to the ON position.
4. Insert the device into a slot.

The icon appears in the Status bar.

5. Touch Eth0 to view Ethernet connection details.

Charging the Device

To charge a device:

1. Insert the device into the slot to begin charging.

Figure 108 Battery Charging

Charge/Notification LED

2. Ensure the device is seated properly.

Battery Charging
The device’s Charging/Notification LED indicates the status of the battery charging in the device. See Table 5 on
page 20 for device charging status. The battery charges from fully depleted to 90% in approximately four hours and
from fully depleted to 100% in approximately five hours.

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NOTE In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for
approximately 10 hours of use.
Use only Zebra charging accessories and batteries. Charge batteries at room temperature with the TC25 in
sleep mode.

Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs battery
charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the device or
cradle may for small periods of time alternately enable and disable battery charging to keep the battery at
acceptable temperatures. The device and cradle indicates when charging is disabled due to abnormal
temperatures via its LED.

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5-Slot Charge Only Cradle

The 5-Slot Charge Only Cradle provides 5 VDC for charging:

• TC25
• Power Pack
• TC25 and Power Pack
• TC25 with Trigger Handle.

Figure 109 5-Slot Charge Only Cradle

TC25 Charging Slot

Power LED

Charging the TC25

To charge a device:

1. Insert the TC25 into a slot to begin charging.

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Figure 110 TC25 Charging

Charge/Notification LED

2. Ensure the TC25 is seated properly.

Battery Charging
The device’s Charging/Notification LED indicates the status of the battery charging in the device. See Table 5 on
page 20 for device charging status. The battery charges from fully depleted to 90% in approximately four hours and
from fully depleted to 100% in approximately five hours.

NOTE In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for
approximately 10 hours of use.
Use only Zebra charging accessories and batteries. Charge batteries at room temperature with the TC25 in
sleep mode.

Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs battery
charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the device or
cradle may for small periods of time alternately enable and disable battery charging to keep the battery at
acceptable temperatures. The device and cradle indicates when charging is disabled due to abnormal
temperatures via its LED.

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Extended Power Pack

The Extended Power Pack provides additional power for charging the TC25 battery.

Figure 111 Extended Power Pack Front View

LED Button LEDs

Figure 112 Extended Power Pack Back View

Hand Strap
Mounting Point

Charging Contacts
USB Port
(Charging Only)

Installation
To install the Power Pack:

1. Align the Power Pack with the TC25.

Figure 113 Align Power Pack with TC25

2. Slide the power pack up onto the TC25 until it snaps into place.

Charging
Charge the Extended Power Pack:

• In a cradle
• In a cradle attached to the TC25
• using a USB cable.

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Figure 114 Charging Power Pack in Cradle

Figure 115 Charging TC25 and Power Pack in Cradle

IMPORTANT Use only the Zebra USB-C Cable for charging.

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Figure 116 Charging with USB Cable

Power Pack Charging

The Power Pack Charging LEDs indicate the status of charging. See Table 15 on page 129 for charging status.
The power pack charges from fully depleted to 90% in approximately four hours and from fully depleted to 100% in
approximately five hours.

Figure 117 Power Pack LEDs

LED Button LED 4 LED 3 LED 2 LED 1

Table 15 LED Charging Indicators

LED State

LED 1 LED 2 LED 3 LED 4 Indication

Not charging.

Charge level is between 0% and 33%.

Flashing

Charge level is between 33% and 66%.

Solid Flashing

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Table 15 LED Charging Indicators (Continued)

LED State

LED 1 LED 2 LED 3 LED 4 Indication

Change level is between 66% and 95%.

Solid Solid Flashing

Fully charged (95-100%).

Solid Solid Solid

Charging error, e.g.:

• Temperature is too low or too high.
Flashing
• Charging has gone on too long without completion
(typically 10 hours).

Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs battery
charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the device or
cradle may for small periods of time alternately enable and disable battery charging to keep the battery at
acceptable temperatures. The power pack indicates when charging is disabled due to abnormal temperatures via
its LED.

Check Power Level

To check the power level of the power pack, press the LED button. The LEDs light indicating the charge level. After
five seconds the LEDs turn off.

Figure 118 Check Power Level

LED 4 LED 3 LED 2 LED 1

LED Button

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Table 16 LED Charge State Indicators

LED State

LED 1 LED 2 LED 3 LED 4 Indication

No charge.

Charge level is between 0% and 33%.

Flashing

Charge level is between 33% and 66%.

Solid Flashing

Change level is between 66% and 95%.

Solid Solid Flashing

Fully charged (95-100%).

Solid Solid Solid

Resetting the Extended Power Pack

If the user thinks that the pack is not operating properly, reset the pack:

Press and hold the button for 10 seconds. All four LEDs flash three times.

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Trigger Handle
The Trigger Handle adds a gun-style handle with a scanning trigger to the device. It increases comfort when using
the device in scan-intensive applications for extended periods of time.

Figure 119 Trigger Handle

Lanyard Mount

Trigger

Installing the Optional Lanyard

To install the lanyard onto the Trigger Handle:

1. Insert the loop end of the tether into the slot on the bottom of the handle.
2. Feed the lanyard through the loop.

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Figure 120 Install Attachment Plate to Handle

3. Pull the lanyard until the loop tightens.

Inserting the Device into the Trigger Handle

To install the device onto the Trigger handle:

1. Align and insert the top of the TC25 into the front of the Trigger Handle.

Figure 121 Insert Device into Trigger Handle

2. Rotate the device down and press down until it snaps into place.

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Figure 122 Rotate Device onto Trigger Handle

Removing the Device from the Trigger Handle

To remove the device from the Trigger Handle:

1. Using thumb, push the TC25 up.

Figure 123 Push Device Up

2. Slide the device away from the front of the Trigger Handle.

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Figure 124 Remove Device from Trigger Handle

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Wrist/Arm Mount
The Wrist/Arm Mount allows the user to mount the TC25 onto the forearm for hands-free applications. Install the
mount on either arm with the short strap installed closest to the wrist. The user might have to remove and re-install
the straps for proper installation. See Strap Installation on page 140 for instructions for installing straps.

Figure 125 Wrist/Arm Mount

Release Latch
Device Mount

Short Strap

Long Strap

Wrist/Arm Mount Installation

To install the Wrist/Arm Mount:

1. Loosen both straps.

2. Slide the Wrist/Arm Mount onto arm with the short strap closest to the wrist.

Figure 126 Slide onto Forearm

Short Strap

Long Strap

3. Tighten both straps on forearm and press hook and loop material together.

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Figure 127 Tighten Straps

Device Installation
To install the TC25 onto the mount:
1. Insert the top of the TC25 into the end of the mount.

Figure 128 Insert TC25 in Holder

2. Rotate the bottom of the TC25 into the mount and snap into place.

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Figure 129 Secure Device

3. Rotate the TC25 for best viewing.

Figure 130 Device Rotation

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Device Removal
To remove the TC25 from the Wrist/Arm Mount:

1. Press down on the release lever.

2. Slide the TC25 out of the mount.

Figure 131 TC25 Removal

Release Lever

Scanning
To scan with TC25 in the wrist mount, rotate the device as shown below.

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Figure 132 Scanning with Device in Wrist Mount

Strap Installation
The user can remove strap for replacement or clean and then re-install new straps.

1. Remove existing straps.

2. Feed the soft end of the strap through the slot on the rear holder with hook material positioned as shown
below.

Figure 133 Feed Strap through Rear Slots

Hook Material

3. Fold end over and press hook and loop material together.

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Figure 134 Fold End and Secure

4. Feed the hard end through the slot in the front holder.

Figure 135 Feed End Through Front Slot

5. Fold over and press the hook and loop material together.

Figure 136 Fold End and Secure

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Hand Strap
The hand strap provides securing when holding the device.

To install the hand strap on the TC25:

1. Feed the top end of the hand strap through the slot at the top of the TC25.

Figure 137 Insert Hand Strap Through Top Mounting Point

2. Pull the end through the slot.

Figure 138 Feed End Through Slot

3. Insert the end of the hand strap into the slot on the hand strap.
4. Pull the end until the notch sits into the slot.
5. Feed the other end of the hand strap through the slot at the bottom of the TC25.

Figure 139 Insert Hand Strap Through Bottom Mounting Point

6. Pull the end through the slot.

7. Press the hook material against the loop material.

142
 Accessories

Figure 140 Adjust and Close Hand Strap End

8. Place hand between device and hand strap and adjust hand strap as necessary.

To install the hand strap on the TC25 with Extended Power Pack:

1. Feed the top end of the hand strap through the slot at the top of the TC25.

Figure 141 Insert Hand Strap Through Top Mounting Point

2. Pull the end through the slot.

3. Insert the end of the hand strap into the slot on the hand strap.
4. Pull the end until the notch sits into the slot.

Figure 142 Feed End Through Slot

5. Feed the other end of the hand strap through the slot at the bottom of the TC25.
6. Slide the TC25 into the Extended Power Pack.

Figure 143 Insert Hand Strap Through Power Pack Bottom Mounting Point

143
 Accessories

7. Pull the end through the slot.

8. Press the hook material against the loop material.

Figure 144 Adjust and Close

9. Place hand between device and hand strap and adjust hand strap as necessary.

144
 Accessories

Soft Holster
Use the soft holster to securely holds the device on a belt for easy access. The holster has adjustable belt for
securing the device or trigger handle.

Figure 145 Soft Holster

Adjusting the Holster

The holster has an adjustable belt that securely holds the device or Trigger Handle.

Figure 146 Adjust Belts

Pull Belts Tight for Device

Leave Belts Loose for Trigger Handle and

Extended Power Pack

Insert the device into the holster with the device exit window facing up and the display against the body.

145
 Accessories

Figure 147 Device in Holster

Insert the device and Extended Power Pack into the holster with the device exit window facing up and the display
against the body.

Figure 148 Device with Extended power Pack in Holster

Insert the Trigger Handle into the holster with the device exit window facing down.

146
 Accessories

Figure 149 Device with Trigger Handle in Holster

147
Maintenance and
Troubleshooting

This chapter includes instructions on cleaning and storing the device, and provides troubleshooting solutions for
potential problems during operation.

Maintaining the TC25

For trouble-free service, observe the following tips when using the TC25:

• Do not scratch the screen of the TC25. When working with the TC25 use the supplied stylus or
plastic-tipped pens intended for use with a touch-sensitive screen. Never use an actual pen or pencil or
other sharp object on the surface of the TC25 screen.
• The touch-sensitive screen of the TC25 is glass. Do not to drop the TC25 or subject it to strong impact.
• Protect the TC25 from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and
keep it away from heat sources.
• Do not store or use the TC25 in any location that is dusty, damp, or wet.
• Use a soft lens cloth to clean the TC25. If the surface of the TC25 screen becomes soiled, clean it with a
soft cloth moistened with a diluted window-cleaning solution.

148
 Maintenance and Troubleshooting

Display Best Practices

Image Retention
Image retention may occur when a static image continuously displays for extended periods of time. A user may see
a faint remnant of the image even after a new image displays. To prevent image retention:

• set the display to turn off after a few minutes of idle time.
• rotate background images on a periodic basis.
• turn off the display when the device in not in use.
• use a screen saver with the following characteristics:
• background color set to black
• use a small moving image (approximately 2% of the display size).
• move the image randomly across the screen
• screen saver should be active as long as the static image is used.

Battery Safety Guidelines

• The area in which the units are charged should be clear of debris and combustible materials or chemicals.
Particular care should be taken where the device is charged in a non commercial environment.
• Follow battery usage, storage, and charging guidelines found in this guide.
• Improper battery use may result in a fire, explosion, or other hazard.
• To charge the mobile device battery, the battery and charger temperatures must be between +32ºF and
+104ºF (0ºC and +40ºC)
• Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a
risk of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a
battery or a charger, contact the Global Customer Support Center.
• For devices that utilize a USB port as a charging source, the device shall only be connected to products
that bear the USB-IF logo or have completed the USB-IF compliance program.
• To enable authentication of an approved battery, as required by IEEE1725 clause 10.2.1, all batteries will
carry a hologram. Do not fit any battery without checking it has the authentication hologram.
• Do not disassemble or open, crush, bend or deform, puncture, or shred.
• Severe impact from dropping any battery-operated device on a hard surface could cause the battery to
overheat.
• Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
• Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to
water or other liquids, or expose to fire, explosion, or other hazard.
• Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or
near a radiator or other heat source. Do not place battery into a microwave oven or dryer.
• Battery usage by children should be supervised.
• Please follow local regulations to properly dispose of used re-chargeable batteries.
• Do not dispose of batteries in fire.

149
 Maintenance and Troubleshooting

• In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has
been made, wash the affected area with large amounts of water and seek medical advice.
• If you suspect damage to your equipment or battery, contact the Customer Support to arrange for
inspection.

Cleaning Instructions

CAUTION Always wear eye protection.

Read warning label on compressed air and alcohol product before using.
If you have to use any other solution for medical reasons please contact the Global Customer Support
Center for more information.

WARNING! Avoid exposing this product to contact with hot oil or other flammable liquids. If such
exposure occurs, unplug the device and clean the product immediately in accordance with
these guidelines.

Approved Cleanser Active Ingredients

100% of the active ingredients in any cleaner must consist of one or some combination of the following: isopropyl
alcohol, bleach/sodium hypochlorite, hydrogen peroxide or mild dish soap.

Harmful Ingredients
The following chemicals are known to damage the plastics on the device and should not come in contact with the
device: ammonia solutions, compounds of amines or ammonia; acetone; ketones; ethers; aromatic and chlorinated
hydrocarbons; acqueous or alcoholic alkaline solutions; ethanolamine; toluene; trichloroethylene; benzene;
carbolic acid and TB-lysoform.

Cleaning Instructions
Do not apply liquid directly to the device. Dampen a soft cloth or use pre-moistened wipes. Do not wrap the device
in the cloth or wipe, but gently wipe the unit. Be careful not to let liquid pool around the display window or other
places. Allow the unit to air dry before use.

Special Cleaning Notes

Many vinyl gloves contain phthalate additives, which are often not recommended for medical use and are known to
be harmful to the housing of the device. The device should not be handled while wearing vinyl gloves containing
phthalates, or before hands are washed to remove contaminant residue after gloves are removed. If products
containing any of the harmful ingredients listed above are used prior to handling the device, such as hand sanitizer
that contain ethanolamine, hands must be completely dry before handling the device to prevent damage to the
plastics.

Cleaning Materials Required

• Alcohol wipes
• Lens tissue
• Cotton-tipped applicators
• Isopropyl alcohol

150
 Maintenance and Troubleshooting

• Can of compressed air with a tube.

Cleaning Frequency
The cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile
devices are used. They may be cleaned as frequently as required, but it is advisable to clean the camera window
periodically when used in dirty environments to ensure optimum performance.

Cleaning the TC25

Housing
Using the alcohol wipes, wipe the housing including buttons.

Display
The display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid
around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to prevent streaking.

Camera and Exit Window

Wipe the camera and exit window periodically with a lens tissue or other material suitable for cleaning optical
material such as eyeglasses.

Connector Cleaning
To clean the connectors:

1. Remove the main battery from mobile computer.

2. Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol.
3. Rub the cotton portion of the cotton-tipped applicator back-and-forth across the connector. Do not leave any
cotton residue on the connector.
4. Repeat at least three times.
5. Use the cotton-tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.
6. Use a dry cotton-tipped applicator and repeat steps 4 through 6.

CAUTION Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.

7. Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface.
8. Inspect the area for any grease or dirt, repeat if required.

Cleaning Cradle Connectors

To clean the connectors on a cradle:

1. Remove the DC power cable from the cradle.

2. Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol.

151
 Maintenance and Troubleshooting

3. Rub the cotton portion of the cotton-tipped applicator along the pins of the connector. Slowly move the
applicator back-and-forth from one side of the connector to the other. Do not leave any cotton residue on the
connector.
4. All sides of the connector should also be rubbed with the cotton-tipped applicator.

CAUTION Do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from your face.

5. Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface.
6. Remove any lint left by the cotton-tipped applicator.
7. If grease and other dirt can be found on other areas of the cradle, use a lint-free cloth and alcohol to remove.
8. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry
before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry
humidity requires less drying time.

152
 Maintenance and Troubleshooting

Troubleshooting
The following tables provides typical problems that might arise and the solution for correcting the problem.

TC25

Table 17 Troubleshooting the TC25

Problem Cause Solution

When pressing the Battery not charged. Charge or replace the battery in the TC25.
power button the
TC25 does not turn System crash. Perform a reset.
on.

When pressing the Battery charge is at a Charge the battery in the TC25.
power button the level where data is
TC25 does not turn maintained but battery
on but two LEDs should be re-charged.
blink.

Battery did not Battery failed. Contact system administrator.

charge.
TC25 removed from Insert TC25 in cradle. See Charging the Battery on page 18.
cradle while battery was
charging.

Extreme battery Battery does not charge if ambient temperature is below 0°C
temperature. (32°F) or above 40°C (104°F).

Cannot see TC25 not powered on. Press the Power button.
characters on display.

During data TC25 removed from Replace the TC25 in the cradle, or reattach the
communication with a cradle or disconnected communication cable and re-transmit.
host computer, no from host computer
data transmitted, or during communication.
transmitted data was
incomplete. Incorrect cable See the system administrator.
configuration.

Communication software Perform setup.

was incorrectly installed
or configured.

During data Wi-Fi radio is not on. Turn on the Wi-Fi radio.
communication over
Wi-Fi, no data You moved out of range Move closer to an access point.
transmitted, or of an access point.
transmitted data was
incomplete.

153
 Maintenance and Troubleshooting

Table 17 Troubleshooting the TC25 (Continued)

Problem Cause Solution

During data Bluetooth radio is not on. Turn on the Bluetooth radio.
communication over
Bluetooth, no data You moved out of range Move within 10 meters (32.8 feet) of the other device.
transmitted, or of another Bluetooth
transmitted data was device.
incomplete.

No sound. Volume setting is low or Adjust the volume.

turned off.

TC25 shuts off. TC25 is inactive. The display turns off after a period of inactivity. Set this
period to 15 seconds, 30 seconds, 1, 2, 5, 10 or 30 minutes.

Battery is depleted. Replace the battery.

Tapping the window The device is not Reset the device.

buttons or icons does responding.
not activate the
corresponding
feature.

A message appears Too many files stored on Delete unused memos and records. If necessary, save
stating that the TC25 the TC25. these records on the host computer (or use an SD card for
memory is full. additional memory).

Too many applications Remove user-installed applications on the TC25 to recover

installed on the TC25. memory. Select > Apps > Downloaded. Select the
unused program and tap Remove.

The TC25 does not Scanning application is Load a scanning application on the TC25 or enable
decode with reading not loaded. DataWedge. See the system administrator.
barcode.
Unreadable barcode. Ensure the symbol is not defaced.

Distance between exit Place the TC25 within proper scanning range.
window and barcode is
incorrect.

TC25 is not programmed Program the TC25 to accept the type of barcode being
for the barcode. scanned. Refer to the EMDK or DataWedge application.

TC25 is not programmed If the TC25 does not beep on a good decode, set the
to generate a beep. application to generate a beep on good decode.

Battery is low. If the scanner stops emitting a laser beam upon a trigger
press, check the battery level. When the battery is low, the
scanner shuts off before the TC25 low battery condition
notification. Note: If the scanner is still not reading symbols,
contact the distributor or the Global Customer Support
Center.

154
 Maintenance and Troubleshooting

Table 17 Troubleshooting the TC25 (Continued)

Problem Cause Solution

TC25 cannot find any Too far from other Move closer to the other Bluetooth device(s), within a range
Bluetooth devices Bluetooth devices. of 10 meters (32.8 feet).
nearby.
The Bluetooth device(s) Turn on the Bluetooth device(s) to find.
nearby are not turned
on.

The Bluetooth device(s) Set the Bluetooth device(s) to discoverable mode. If

are not in discoverable needed, refer to the device’s user documentation for help.
mode.

Cannot unlock TC25. User enters incorrect If the user enters an incorrect password eight times, the
password. user is requested to enter a code before trying again.
If the user forgot the password, contact system
administrator.

155
Technical Specifications
The following sections provide technical specification for the device.

TC25

Table 18 TC25 Technical Specifications

Item Description

Physical Characteristics

Dimensions Length: 134.0 mm (5.3 in.)

Width: 71.3 mm (2.8 in.)
Depth: 17.9 mm (0.7 in.)

Weight 200 g (7.1 oz)

Display 4.3 in. High Definition (800 x 480) WVGA; exceptionally bright, outdoor
viewable; optically bonded to touch panel

Touch Panel Dual mode capacitive touch with stylus or bare or gloved fingertip input
(conductive stylus sold separately); Corning Gorilla Glass 4

Backlight Light Emitting Diode (LED) backlight

Internal Battery Rechargeable 3,000 mAh (typical) / 2,900 mAh (minimum) Li-Ion, Power
Precision+; Improved battery technology for longer cycle times and real-time
visibility into battery metrics for better battery management; Fast charging
(2.4 mA)

Expansion Slot User accessible microSD up to 32 GB SDHC formatted in FAT32.

Connection Interface Universal Serial Bus (USB) 2.0 High Speed (host and client)

Notification Audible tone; multi-color LEDs, vibration

Voice and Audio Two microphones support with noise cancellation; vibrate alert; speaker;
Bluetooth wireless headset support. High quality speaker phone; Cellular
circuit switch voice; HD Voice

Performance Characteristics

CPU APQ8037 64-bit, 8-core, ARM Cortex A53 power-optimization

156
 Specifications

Table 18 TC25 Technical Specifications (Continued)

Item Description

Operating System Android 7.1 Nougat

Memory 2 GB RAM/16 GB Flash or 2 GB RAM/32 GB Flash

Output Power USB 5 VDC @ 500 mA max

User Environment

Operating Temperature -10°C to 50°C (14°F to 122°F)

Storage Temperature -40°C to 70°C (-40°F to 158°F)

Charging Temperature 0° C to 40° C (32°F to 104°F)

Relative Humidity Operating: 5 to 95% non-condensing

Drop Specification Multiple 1.2 m (4 ft.) to tile over concrete over operating temperature range.

Tumble 500 0.5 m (1.6 ft.) tumbles; meets and exceeds IEC tumble specifications

Electrostatic Discharge (ESD) +/-15 kVDC air discharge, +/-10 kVDC direct discharge, +/- 10 kVDC indirect
discharge

Vibration 4 g’s PK Sine (5 Hz to 2 kHz); 0.04g2/Hz Random (20 Hz to 2 kHz); 60

minute duration per axis, 3 axis

Thermal Shock -40°C to 70°C (-40°F to 158°F) rapid transition

Interactive Sensor Technology (IST)

Motion Sensor 3-axis accelerometer Gyro; 3-axis accelerometer

Light Sensor Ambient light sensor to auto adjust display backlight brightness

Proximity Sensor Automatically detects when the user places the handset against head during
a phone call to disable display output and touch input.

Wireless LAN Data and Voice Communications

Radio IEEE 802.11 a/b/g/n/ac/d/r/k/w/v/h/i IPv4, IPv6

Data Rates Supported 5GHz: 802.11a/n/ac - up to 433.3 Mbps

2.4GHz: 802.11b/g/n - up to 150 Mbps

Operating Channels 2.4 GHz: Chan 1 - 13; 1 - 11 (US)

5 GHz: Chan 36 - 48, 52 - 64, 100 - 140, 149 - 151, 161 - 165
Channel Bandwidth: 20, 40, 80 MHz
Actual operating channels/frequencies and bandwidth depend on regulatory
rules and certification agency.

Security and Encryption WEP (40 or 104 bit); WPA/WPA2 Personal (TKIP and AES); WPA/WPA2
Enterprise (TKIP and AES) — EAP-TTLS (PAP, MSCHAP, MSCHAPv2),
EAP-TLS, PEAPv0-MSCHAPv2, PEAPv1-EAP-GTC and LEAP

Certifications 802.11 a/b/g/n/ac; WPA; WPA2

Fast Roam 802.11

157
 Specifications

Table 18 TC25 Technical Specifications (Continued)

Item Description

Wireless WAN Data and Voice Communications

Frequency band Worldwide:

LTE: 700/800/900/1800/2100/2600 (FDD 28,20,8,3,1,7);
UMTS/HSPA/HSPA+: 850/900/2100;
GSM/GPRS/EDGE: 850/900/1800/1900
Americas:
LTE: 700/850/1800/1900, (FDD 12,17,5,2,4); UMTS/HSPA/HSPA+:
850/1700/1900
GSM/GPRS/EDGE: 850/900/1800/1900

GPS Integrated, Autonomous, Assisted GPS (A-GPS), GLONASS, Beidou

Wireless PAN Data and Voice Communications

Bluetooth Class 2, Bluetooth v4.1 (Bluetooth Smart technology); Bluetooth Wideband

support HFPv1.6; Bluetooth v4.1 Low Energy (LE)

Data Capture Specifications

2D Imager SE2100 imager (1D and 2D) with LED aimer.

SE4710 imager (1D and 2D) with LED aimer.

Camera Rear - 8 MP autofocus; f/2.4 aperture; rear camera flash LED generates
balanced white light; supports Torch mode.

2D Imager Engine (SE2100) Specifications

Field of View Horizontal - 41.5°

Vertical - 31.7°

Image Resolution 640 horizontal X 480 vertical pixels

Roll 360°

Pitch Angle ± 60° from normal

Skew Tolerance ± 60° from normal

Ambient Light Sunlight: 10,000 ft. candles (107,639 lux)

Focal Distance From front of engine: 10.7 cm (4.2 in.)

Illumination System LED: Ultra white

Pattern Angle: 80° at 505 intensity

2D Imager Engine (SE4710) Specifications

Field of View Horizontal - 48.0°

Vertical - 36.7°

Image Resolution 1280 horizontal X 960 vertical pixels

Roll 360°

Pitch Angle ± 60° from normal

158
 Specifications

Table 18 TC25 Technical Specifications (Continued)

Item Description

Skew Tolerance ± 60° from normal

Ambient Light Sunlight: 10,000 ft. candles (107,639 lux)

Focal Distance From front of engine: 17.7 cm (7.0 in.)

Laser Aiming Element Visible Laser Diode (VLD): 655 nm ± 10 nm

Central Dot Optical Power: 0.6 mW (typical)
Pattern Angle: 48.0º horizontal, 38.0º vertical

Illumination System LEDs: Warm white LED

Pattern Angle: 80° at 505 intensity

Table 19 Data Capture Supported Symbologies

Item Description

1D Barcodes Code 128, EAN-8, EAN-13, GS1 DataBar Expanded, GS1 128, GS1 DataBar
Coupon, UPCA, Interleaved 2 of 5, UPC Coupon Code

2D Barcodes PDF-417, QR Code

159
Index

Numerics configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
5-slot charge only cradle kit . . . . . . . . . . . . . . . . . . . . 116 connect to WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46, 70
A conventions
notational . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
adaptive frequency hopping . . . . . . . . . . . . . . . . . . . 112 cradle
adjust volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 connector cleaning . . . . . . . . . . . . . . . . . . . . . . . 151
airplane mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 cradle mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
albums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 cradle mounting adapter . . . . . . . . . . . . . . . . . . . . . . 117
applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
approved cleanser . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
arm mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 D
audio modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 data capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9, 95
datawedge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46, 103
B datawedge demo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
DC line cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
battery display
low power notification . . . . . . . . . . . . . . . . . . . . . . 26 cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
optimization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
usage monitoring . . . . . . . . . . . . . . . . . . . . . . . . . 25 DWDemo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
battery charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
battery usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104, 111 E
PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 EAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
power states . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 emergency calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 extended power pack . . . . . . . . . . . . . . . . . . . . . . . . 116
security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 F
bullets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
file browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47, 66
C file transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
font size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 46, 72
camera settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 G
cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 gallery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
cleaning instructions . . . . . . . . . . . . . . . . . . . . . . . . . 150
clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

160
 Index

H recording videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

related documents . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
hand strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 related software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
handset mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 reseting the device . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
hands-free imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 resetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 RS507 scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
harmful ingredients . . . . . . . . . . . . . . . . . . . . . . . . . . 150 RS6000 scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
headset mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 RxLogger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
home screen rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 33
S
I scan button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95, 97, 98
imager scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 scanning application . . . . . . . . . . . . . . . . . . . . . . . . . .82
information, service . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 screen
unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
K screen font size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
screen protector . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 screen rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
screen timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
L security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
light sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 set font size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
low battery notification . . . . . . . . . . . . . . . . . . . . . . . . . 26 setting
camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
M
sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15, 21 wakeup sources . . . . . . . . . . . . . . . . . . . . . . . . . .31
setting date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
setting time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
N settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
notification icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
soft holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
O soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 sound recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
sound recordet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
P speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
panoramic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 speaker mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
panoramic photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 status icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
photo settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 suspend mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
photo transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 symbologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
taking photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 T
picklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 taking a panoramic photo . . . . . . . . . . . . . . . . . . . . . . .73
proximity sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 taking panoramic photos . . . . . . . . . . . . . . . . . . . . . . .73
PTT button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
PTT Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 transferring files using USB . . . . . . . . . . . . . . . . . . . . .53
trigger handle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
R
recoding videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

161
 Index

U
unlocking the screen . . . . . . . . . . . . . . . . . . . . . . . . . . 49
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
using a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . 55
using the dialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

V
video settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72, 73

W
wakeup sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
WEP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
wi-fi network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
wireless local area network . . . . . . . . . . . . . . . . . . . . 104
WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
WPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
wrist mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

162
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