KEMBAR78
Possible FAQs For First Use | PDF | Career & Growth | Games & Activities
Scribd
Upload
33 views1 page

Possible FAQs For First Use

The document provides steps to troubleshoot common printer issues like paper feeding errors, corrupt file formats, and faulty memory cards or motherboards.

Uploaded by

mcmastermurdoc
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
33 views1 page

Possible FAQs For First Use

The document provides steps to troubleshoot common printer issues like paper feeding errors, corrupt file formats, and faulty memory cards or motherboards.

Uploaded by

mcmastermurdoc
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 1

Common issues when customer just

get the printer:


when customer tell the printer can not print,   normally we tell customer 
check as below steps:         
                                                                                                         
step1: 
 if feeding is ok or not.  If feeding is ok. then printer is no problem
normally.

step2: 
Ask him copy all files to the computer, and format the TF card to FAT32,
and put the ROCKET.gcode inside TF card again, and insert TF to print,
if print ok, then everything is good, so means his gcode file has
problem, ask him send us his gcode file. We will help to check

step3: 
if  step2 not ok,  the printer still can not print,  then ask customer find a 
new TF card and format to FAT32 to try it. （please try more TF card if
possible）

Step4: 
if step3 not work,  ask customer try online printing,   if online priting can 
print, This proves again that there is something wrong with the TF card, 
if online printing can’t print,  means the motherboard has problem.

You might also like