NE S

PROGRAMMING MANUAL
(Compatibility Upto ARM Split CPU Ver. 1.90)

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WELCOME NOTE:
Congratulations for choosing to buy NEOS !

All products bought to you by Syntel are manufactured to the highest standards of performance
and safety, and, as a part of our philosophy of customer service and satisfaction, our products
are backed by our comprehensive 1 year warranty.

This comprehensive programming manual will provide you with a detailed product programming
and will also assist you to troubleshoot problems you may encounter.

If you have queries regarding the use of this product, please feel free to contact our technical
support team.

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TABLE OF CONTENTS
WHAT’S NEW IN THIS VERSION ............................................................................................................................. 09

PRE-INSTALLATION REQUISITES & PROGRAMMING NEEDS ....................................................................................10

1 CLASS OF SERVICE PROGRAMMING ..................................................................................................................... 13

a. Enable/Disable Features for CoS Tables 13
b. Copy Class 24
c. Assign CoS Table to Extension 24

2 SYSTEM SETTING ................................................................................................................................................. 25

a. RTC Time Set 25
b. RTC Date Set 25
c. Office Time Set 26
d. Clear Office Time 26
e. Mode - Auto / Manual 27
f. Manual Changeover 27
g. Add Card 28
h. Delete Card 29
i. Add Port / Assign Ext. No. to Port 30
j. Assign Program Access Level to Ext. 30

3 FLEXIBLE NUMBERING PLAN ................................................................................................................................. 31

a. Clear Dial Code 31
b. Program Dial Code 31
c. Restore Default Dial Code 32
d. Clear Feature Code 32
e. Program Feature Code 33
f. Recover Default Feature Code 33

4 EXTENSION PROGRAMMING ................................................................................................................................. 34

a. Enable / Disable Extension 34
b. Set Operator Number 34
c. Flexible Number Programming-FNP 35
d. Flexible Number Programming (Bulk) 36
e. Fax Extension 36
f. Reset Extension Password 37
g. Add Extension to Pickup Group 37
h. Delete Extension from Pickup Group 38
i. Delete Pickup Group 38
j. Secretary Extension 39
k. Hotline Number Programming 40
l. Assign Hotline to Extension 41
m. Clear Hotline 41
n. Assign Junction Group to Extension 43
o. Assign Secondary Junction Group to Extension 43
p. Clear Secondary Junction Group to Extension 44

5 ANALOG JUNCTION PROGRAMMING ..................................................................................................................... 44

a. Enable/Disable Junction 44
b. Junction’s Operating Direction 44
c. Junction Type 45
d. Hunt Group Programming 46
e. Junction Landing Extension (Only Analog & GSM JUN) 47

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TABLE OF CONTENTS
f. Hunt Time 47
g. Attendant Fail Landing 48
h. Assign Private Junction Line 48
i. Delete Private Junction Line 49
j. Service Provider Selection for # Centrex dialing 49
k. Program Dummy dial Tone for Analog Junctions 49
l. Call Forward of Hunt Group 50
m. Call Wait on Hunt Group 50
n. Program Junction Grouping 51
o. Clear Junction from JUN Group 51
p. Program Leased Line 52
q. Program Centrex Line 52
r. Programmable Hunt Group Landing Pattern 53
s. STD / Local Junction Access Transparency 53
t. Programmable Paging Junction 54
u. Clear Paging Junction 54
v. Set FSK CLI Type 54

6 CoS PREFIX TABLE PROGRAMMING ...................................................................................................................... 55

a. CoS Prefix Table 55
b. Initialize default CoS Prefix Table 56

7 LEAST COST ROUTING PROGRAMMING ................................................................................................................. 57

a. Junction Service Provider 57
b. Set LCR Prefix 58
c. Clear LCR Prefix 58
d. Set LCR Code 59
e. Clear LCR Code 59
f. Program Centrex Table 60
g. Clear Centrex Table 60
h. Program Modify Number Table 61
i. Clear Modify Number Table 61

8 AUTO ATTENDANT MESSAGE PROGRAMMING ..................................................................................................... 62

a. Message Time Zone Programming 62
b. Welcome Message Table Programming 63
c. Assign Message Table to Junction 63
d. Record Auto Attendant Messages/ Music of User's Choice 64
e. Play Recorded Auto Attendant Messages 64
f. Erase Auto Attendant Messages 65
g. Assign User Recorded Music as Music on Hold 65
h. Select Language for Auto Attendant Voice Prompts 66

9 E1 JUNCTION PROGRAMMING .............................................................................................................................. 67

a. E1 Channel Setting 67
b. E1 Parameter Setting 67
c. E1 Landing Extension-FNP 68
d. Programmable CLI Length for E1-FNP 68

10 PRI JUNCTION PROGRAMMING ............................................................................................................................ 69

a. Channel Setting 69
b. Landing Extension-FNP 69
c. Define Network Clock Source 70

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TABLE OF CONTENTS
d. PRI Category 70
e. Program CRC Parameter 71
f. Calling Party Number Information 71
g. Called Party Number Information 72

11 VOIP SIP TRUNKING .............................................................................................................................................. 73

a. Programmable Logical Partitioning 73

12 COMMON PROGRAMS FOR VOIP SIP CARD ........................................................................................................... 74

a. Program SIP TIE Card IP Address 74
b. Program SIP TIE Card Netmask 74
c. Program SIP TIE Card Gateway 74
d. Restart SIP TIE Card 75
e. Set SIP Signalling Port 75
f. Set SIP RTP (Speech) Port 75
g. Set Early Media Mode 76
h. Programmable Input Gain for SIP Ext./ Trunk / Tie Card 77

13 VOIP TIE NETWORKING ......................................................................................................................................... 78

a. Tie Route Method 78
b. Own PBX Code 78
c. Auto Route Selection 78
d. Tie Digit Timeout 79
e. Tie Leading Digit / Tie Route Table Signaling (port added since Ver. 1.88) 79
f. Add / Strip Digit 80
g. Min – Max Digits/Tie destination Number Length 80
h. Load Default Tie Parameters 80
i. Program Alternate Destination IPs in Routing Table 81
j. Clear Tie Route Table 81
k. Programmable Remote IP for SIP Extension Card 81
l. Set SIP NAT Mode 82
m. Internal Call Forward to Tie Extension (for PBX CODE Method only) 82

14 CLI BASED ROUTING ............................................................................................................................................ 83

a. Set CLI Based Routing Table-FNP 83
b. Clear CLI Based Routing Table 83
c. CLI Based Day / Night Landing (Enable / Disable) 84

15 MSN BASED ROUTING .......................................................................................................................................... 85

a. Assign MSN Table to Junction 85
b. Program MSN Number Length 86
c. Assign MSN No. to Port 86
d. Clear MSN No. for Port . 87
e. Clear MSN No. Table 87
f. Clear Pilot Number 88
g. Program Pilot Number 88
h. MSN Day / Night landing (Enable / Disable) 89
i. Program MSN CLI Display Number 89
j. Program MSN NO Reply Ring Time 89

16 GSM CARD INTERFACE ........................................................................................................................................ 90

a. Setting Base Station 90
b. Setting MIC Gain 90

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TABLE OF CONTENTS
c. Setting Speaker Gain 91
d. IMEI Number Display in Printout Selection 91
e. Programmable GSM Version Compatibility Flag 92
f. Programmable Call Proceed Timeout for GSM 92
g. Programmable Deliver Timeout for GSM 92

17 GSM PRI EXTENSION WITH MSN COMPATIBILITY ................................................................................................. 93

a. Set MSN No. Length to PRI 93
b. Set MSN Junction to PRI Extension 93
c. Assign PRI Extension to MSN Table 93
d. Clear MSN Table 93
e. Clear Assigned MSN Junction to PRI Extension 93
f. Display command from Hyper

18 RESTRICTED & DENIED TABLE PROGRAMMING ................................................................................................... 94

a. Restricted Table Programming 94
b. Clear Restricted Table 94
c. Denied Table Programming 95
d. Clear Denied Table 95

19 ABBREVIATED DIALING ........................................................................................................................................ 96

a. Abbreviated Table Programming 96
b. Assign Departmental Abbreviated Table to Extension 97
c. Clear Abbreviated Tables 97
d. Extended Abbreviated Number Programming(With ARM Split Ver. 0.4+onwards only) 98
e. Clear Extended Abbreviated Number 98
f. Flexible Count for Global Abbreviated Numbers 99

20 METER SETTING & MISCELLANEOUS ................................................................................................................. 100

a. Bill Start time 100
b. Initialize Bill Parameters 100
c. Program Call type 101
a. Program Call Record Serial Number 101

21 BILLING & SETTING COST TABLES ..................................................................................................................... 102

a. Program PRPC Table 102
b. Program Call Cost Table 103
c. Program STD/ISD Codes 103
d. Program PRPC for Centrex Lines 104

22 BUDGETING ...........................................................................................................................................................105
a. Program FIX Budget 105
b. Program Enhanced Budget 105
c. Clear Budget( Only thro’ Hyper ) 105

23 CLOSED USER GROUP - CUG ..............................................................................................................................106

a. Assign CUG Number to Extension 106
b. CUG Call Enable (allow calling) 107
c. CUG Call Disable (disallow calling) 107

24 VOICE MAIL PROGRAMMING ............................................................................................................................... 108

a. Program Extension as Voicemail Port 108
b. Program Voicemail Mode 108

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TABLE OF CONTENTS
25 VIGIO PC CONSOLE APPLICATION ....................................................................................................................... 109
a. Set Agent Interface Mode 109
b. Reset Agent’s login Password 109

26 PROGRAMMING FOR THE ADMINISTRATOR (CONFIDENTIAL) ...............................................................................110

a. Set Ring Repetition Pattern 110
b. Program CTI/ HMS-PMS Integration - FNP 110
c. Program DUMMY CLI Digits 111
d. Program CLI BEFORE / AFTER Ring 112
e. Program Time-out for External Forwarded Call 112
f. Program No. of Rings During Auto Attendant 112
g. Program Time-out for JUN-JUN Transferred Call 113
h. ‘Transferred Call’ Recall Time Selection 113
i. Waiting Tone &Transfer to OPR MSG during Auto Attendant 114
j. Waiting Timeout during ATT after MSG 114
k. Programmable Billed Extension 115
l. Set Dynamic STD Lock Timeout 115
m. Set Dynamic CoS 116
n. Programmable Auto Callback on No Reply 116
o. Programmable DTMF Digit Time 116
p. Programmable ‘No Reply Time’ 117
q. Programmable Ring Type 117

27 PROGRAMMING FOR THE ADMINISTRATOR ( CONFIDENTIAL ) ...........................................................................118

a. Create Backup 118
b. Recover Backup 118
c. Create Master Backup 119
d. Recover Master Backup 119
e. Change Program PW 119
f. Set Printer Password 119

28 PROGRAMMING FOR PRI TRACE ......................................................................................................................... 120

a. Printing L1< - > L2, L2 < - > L4 Packets 120
b. Printing L2 status 120
c. PRI Trace 120
d. GSM Trace 120

29 HOTEL VERSION PROGRAMS .............................................................................................................................. 121

a. Floor-wise Room Service 121
b. Clear Floor-wise Room Service Extension 121
c. Single Digit Access for Hotel Rooms 122
d. Clear Single Digit Access Code 122
e. Room to Room Barring 123
f. Check-In 123
g. Check-out 124
h. Temporary Check-in Check-out 124
i. Dial Tone for Hotel Rooms 125
j. Programming Music on Hold prior to Dial Tone Message (Not applicable for Office Version) 125
k. Room to Room Calling - Groupwise 126
l. Program for Removal of Extension within a Group 126
m. Hotel Bill entry 126
n. Room to Room calling - Global 127
o. Programming Name of Hotel 127

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TABLE OF CONTENTS

30 MISCELLANEOUS PROGRAMMING THROUGH HYPER TERMINAL......................................................................... 128

a. Setting Name of an Extension (Feature not available in 256P CPU) 128
b. Clear Extension Name Feature not available in 256P CPU 128
c. Change Login Password for Hyper Terminal 128
• Remote Programming 128
• Default Data - Card Configuration Detail 129
• Line Data: Ext 130
• Line Data: Jun 130
• Class Table 131
• Office Time 132
• Misc. Sys Parameters 132
• Junction Groups 133
• CLI Based Routing Table 134
• Ext Hunt Groups / Members 134
• MSN Table Parameters 134
• Restricted Tables 135
• Denied Tables 135
• Denied and Restricted Table Allocation Class-Wise 136
• System Abbr Numbers 137
• Departmental Abr Numbers Table 137
• Emergency Abr Numbers 138
• Extended System Abbr Numbers 138
• Centrex Table 138
• Modify Table 139
• Pulse Rate Pulse Charge (Prpc) Table 139
• Call Cost Table (Cct) 139
• Code Table 139
• Port Budget/ Bill Summary 139
• CUG Access Matrix 140
• On Line Print Data Format 140
• Hotel Room Service 141
• Hotel Single Digit Access 141
• GSM Port Status 142
• GSM Junwise Imei Number Display 142
• Voice Mail Extensions 142
• Hunt Group Call Forwarding 142
• Extensionwise External Forwarded Numbers 143
• Pri-Ext. Msn Table 143
• SIP Card Parameters 143
• TIE Destination IPS 144
• TIE Route Table 144
• Multiple SIP Extension Card Parameters 145
• Multiple SIP Extension Card's Operating on Single Public Static IP 145
• Print Commands from Hyper 146

31 QUICK REFERENCE GUIDE - NEOS ....................................................................................................................... 148

I Class of Service Programming 148
II System Setting 150
III Flexible Numbering Plan 151
IV Extension Programming 151
V Analog Junction Programming 152
VI Auto Attendant Message Programming 155

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TABLE OF CONTENTS
VII CoS Prefix Table Programming 157
VIII E1 Junction Programming 156
IX PRI Junction Programming 156
X SIP Trunking 157
XI VoIP Common Programs 157
XII VoIP TIE Junction Networking 157
XIII VoIP TIE Junction Networking 158
XIV CLI Based Routing 159
XV MSN Based Routing 159
XVI GSM Card Features Programming 160
XVII GSM PRI Extension with MSN Compatibility 160
XIII Restricted & denied Table Programming 161
XIX Abbreviated Dialing 161
XX Call Metering 162
XXI Billing & Cost Tables 161
XXII Least Cost Routing 163
XXIII Budgeting 163
XXIV Closed User Group 164
XXV Administrative Programming 164
XXVI Administrator Programming (Confidential) 165
XXVII Voice Mail Programming 165
XXVIII SYNApps PC Console Applications 165
XXIX Hotel Version Programming 166
• Card Codes 167
• Calling Party Number Information 167
• Feature Codes for Login Logout of SYNApps’ 167
• User Codes for VOICE MAIL Programming to eliminate Call FWD message 168
• Message Waiting String for SYNEGTIC / Voice Gate Voice Mail 168
• In-band String for VISIO Voice Mail 168
• In-band String for VOICE GATE Voice Mail 168

32 Annexure 169
33 Annexure - Dial Code 170
34 Port Details Slot-Wise for Dial Code 171
35 Connection Details of Cables Used With NEOS 172
36 PRI Status Indications 174
37 LED Indications on KTS 175
38 Software Upgradation Procedure (For Arm Controller Based CPU) 176
39 SIP Card Configuration Settings 179
40 SIP TIE Programming 180
41 Pre-Requisite for Sip TIE Line Between Two NEOS 184
42 Pictorial Presentation of Configuring SIP Phone on Mobile 185
43 Pictorial Presentation of Configuring SIP Phone on Desktop PC 189
44 User Feature Codes for Slt and Kts Users 192
45 Configuring Multiple SIP Ext Cards on Single Public Ip 195
46 Additions 196

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WHAT’S NEW IN THIS VERSION?
NEOS new version has been enriched with the following features:
1. Common Software for CPU S03 & CPU S04
2. Business Directory / Centralized Business Phonebook for KTS users (100 Nos.)
3. Conditional External Call Forward
4. Programmable ‘No Reply Time’ for extensions
5. Flexible count for Global Abbreviated Numbers
6. Programmable Ring Type
7. Programmable DTMF Digit Time ( For DPS based LCC16 Card only)
8. New code for redialing external call exclusively
9. Smart call back for unanswered calls on PRI or GSM line.

Features upgraded in Ver. 1.88

1. New Card “EXT4” introduced to cater 4 Extensions
2. SIP TIE cards facilitated to operational on Public IP by introducing NATing without the need of
VPN tunnel between two destinations
3. Display command introduced for viewing NAT parameters
4. MSN No. Reply duration programmable
5. Internal Call Forward across nodes in SIP TIE network
6. Auto call back message embedded in RBT for ACB on No Reply for KTS
7. Protect Queued call pickup
8. TIE Route Table command modified to include signaling port
9. Password generation for SIP Extensions with extension wise display
10. Barge-in without tone (New Feature)
12. SIP Public IP display command modified to display Remote IP (SIPRMTIP command
changed to SIPPUBIP)
14. Port 11111 used as default proprietary port for proprietary message exchanging between
multiple NEOS. Hence along with the signaling port & RTP port, this port also needs to be
forwarded to local IP in the router configuration
15. Disable SIP ALG option in the router for proper operation behind NAT

If Business Directory feature has been programmed in the system, it is mandatory to

upgrade the S/W versions of all the KTS connected in the system.
Programmable Ring Type feature would be applicable only for LCC16 Dx having
CAUTION specified version.

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PRE-INSTALLATION & PROGRAMMING PREREQUISITES
• While programming the system for the first time, set the DIP switch (SW1) on the CPU as
below:
SW1-1 SW1-2 PURPOSE
OFF ON Load default Subject to
presence of
ON ON Boot from RAM PGBK ash card

OFF OFF Boot from Flash RAM child card

ON OFF No Function

• While switching on the system for the first time keep SW1-1 OFF and SW1-2 ON. Once the
system boots, switch on SW1-1 ON. The card details will be loaded in the RAM.
SW1-3 Mode of Operation
ON HOTEL VERSION
OFF OFFICE VERSION

Syntel NEOS has been designed in a way that it is programmable via SLT, Key Phone as well as
Hyper Terminal. The codes for programming via SLT & KTS are the same. The only additional
advantage of programming via KTS is that one gets to view the codes on LCD as they are fed into
the system and enables the system to recognize & rectify errors occurring while keying the
codes.

Programming through Telephone:

By default, the extension numbers 200 & 202 are enabled for system programming. In case the
CPU is set for Hotel version, only extension 202 will be enabled by default for programming. The
user may connect via SLT or KTS to initiate programming in the system. However, it is also
possible to enable more than one extension via given codes for Programming Function.
Programming can take place through one phone at a time.

The programming through telephone has certain mandatory fields which will be repeated for all
codes. These are:

Program Code Prefix: #69 + Password

Program Code Suffix:*

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PRE-INSTALLATION & PROGRAMMING PREREQUISITES
The default password of the system is 1234. It is not necessary to enter the prefix
& suffix for each program code. Continuous programming can be done by
NOTE entering ‘#69 + Password”. Once followed a program code and sequence then
enter “*” on completion of the same followed by the next program code and
sequence. “ #69 + Password + Program Code 1 + * + Program Code 2….+ *
+ Program Code n + * +*

Programming through Hyper Terminal:

The COM1 port of NEOS should be connected to the serial port of the computer. Verify the COM
port settings as below :
Baud 9600
Stop bits 1
Data bits 8
Parity None
After executing ‘Hyper Terminal’ application; press ‘esc’ key to Login. Enter the password (
default password i.e “syntel” and then press ‘enter’

There are typically three sets of commands as below :

1. Display – Displays the set parameters for a particular feature
-‘Display Help’ lists all the possible ‘Display Commands’. Display Command d<CMD>h
2. Set – Programs / sets the parameter for a particular extension / CO / system
- ‘Set H’ lists all the available programmable commands possible through hyper terminal
- ‘set<CMD>h’ displays the programmer the syntax of the specific ‘set’ command
3. Clear – Deletes the parameters set for a particular feature
- Similar for ‘Clear’ command as well.

For ARM Split CPU there exists two DIP switches. The significance of the same are as follow
SW1_1 SW1_2 Significance
OFF ON Boot from default
Subject to presence
ON ON Boot from RAM of PGBK child card

OFF OFF Boot from Flash RAM

ON OFF Not Applicable

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PRE-INSTALLATION & PROGRAMMING PREREQUISITE
SW1_3 Mode of Operation
OFF Office Version
ON Hotel Version

SW1_4
OFF 3 Digit Ext. No.
ON 4 Digit Ext. No.

SWITCH Position Configuration

SW3_1 OFF 16 Slot Configuration w/o onboard PRI
ON 8 Slot configuration with onboard PRI (if present)
SW3_2 OFF PRI Master Selection
ON PRI Slave Selection
SW3_3 OFF (E1) 2 Digit Numbering Scheme upto 58 Ext.
ON (PRI) 3 Digit / 4 Digit Numbering scheme (subject to SW1_4)
SW3_4 Not Used

In case of 256P ARM CPU & ARM Split CPU do not change the Flash
NOTE Program Stub / Jumper to ON except during version up gradation

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1. CLASS OF SERVICE PROGRAMMING
a. Enable/ Disable Features for CoS Tables
To enable / disable certain set of features while predefining the Class of Service (CoS) tables to be
allotted to individual employees/ Extension depending on the access rights as defined by the
company or EPABX Admin.
Code: #69 + PW + 000 + CoS Tb (01–32) + * + XX (00–14; 25-38) + Func (0–1) + *
Function: 0 – Disable 1 – Enable
Feature Code Description
01 Barge-in with Tone (Only one ext. can be barged-in at a time)
02 Barge-in Protect
03 Three Party Conference
04 Do Not Disturb (Internal / External)
05 Junction Transfer Allow
06 Call Forward Protect
07 Second Junction Call (Requires when 3P Conf. is amongst 2 JUN)
08 Only Global Abbreviated Numbers(Subject to CoS)
09 Emergency Abbreviated Numbers
10 Internal Call Forwarding
11 Caller Line Identification
12 Allow CLI Restriction (Only on intercom )
13 Override CLI Restriction
14 DND Override
25 Executive Ring (Not applicable for 256P PCPU)
26 External Call Forwarding (Not applicable for 256P PCPU)
27 JUN – JUN Transfer
28 DTMF/ Pulse Phone
29 Dial Tone Message
30 Parallel Mobile Extension (Not applicable for 256P PCPU)
31 DOSA
32 MSN Call Queue
33 MSN No Reply
34 Call Queue for Analog JUN
35 ENblock dialing (Applicable only for Split CPU 0.3 & ARM
CPU 0.7, Combo 1.1, 256P 2.0 onwards)
36 Barge in Tone (Applicable only for Split CPU)
37 Queued Call Pickup Protect Ver. 1.88 onwards
38 Smart call back for unanswered calls on PRI or GSM calls

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1. CLASS OF SERVICE PROGRAMMING
Code: #69+PW+000 + CoS Tb (01–32)+*+ XX(15–24)+Func
Feature Code Description
15 Day & Night Class of Service (Func = 0 – 4 & Func= 0 – 4 )
16 Restricted Table Allocation (Func = 1 – 8 / 0 /9 )
17 Denied Table Allocation (Func = 1 – 8/ 0 / 9)
18 Class of Service after Budget Exhaustion (Func = 0 – 4)
19 Time Limit Local (Func = 00 – 99)
20 Time limit STD ( Func = 00 – 99)
21 Bill group ( Func = 0 – 4)
22 Hook Flash Time ( Func = 3 – 9)
23 Prompt Language ( Func = 0 – 2)
24 LCR Type ( Func = 0 – 2 )
# - Requires incoming call to be on PRI / GSM only.

set class <clsno:1-32><clscode><limit>[For clscode & limit use help: >d CLSH]

Allied Programs : None

Default Value : Refer page –70
Display Command : > d cl

a15. Day/ Night CoS

Function: To allot dialing rights during day/ night for a specific CoS Table
If Night CoS is higher than Day CoS, then CoS has to be opened once in the night mode.
Code: #69 + PW + 000 + CoS Tb (01–32) + * + 15+ Day Fun (0–4) + Night Fun (0–4) + *
Day/ Night Fun: 0 – Intercom 1 – Local
2 – Local with Mobiles 7x, 8x, 9x 3 – STD + Above
4 – ISD + Above
Example: To set the out dialing rights of CoS Table 19 as ISD in the day mode and intercom in the
night mode, the codes are as follows:
Tel. Code: #69 + PW + 000 + 19 + * + 15 + 4 + 0 + *
H.T. Code: set class 19 15 40

Allied Program : 013, 017 & 018.

Default Value : Local for Class 06, ISD for Class 01
Display Command: >d CL

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1. CLASS OF SERVICE PROGRAMMING
a16. Allotting Restricted Table

Function: To allot a particular restricted table or finite no. of restricted tables (i.e. table containing
the numbers that the user is permitted to dial out irrespective of CoS) as applicable to a specific
CoS Table from a choice of 8 tables available in the system.
Code: #69 + PW + 000 + CoS Tb (01–32) + * + 16 + Table (0 /1–8 / 9 ) + *
Please Note: 0 indicates no restricted table is assigned, whereas 1 to 8 represents each of the
individual 8 restricted tables respectively, containing 10 nos. each of 8 digit max. OR 9 to assign
all restricted tables viz. 1 through’ 8.
Example: To allot restricted table number 4 to CoS Table 9, the codes will be :
Tel. Code: #69 + PW + 000 + 09 + * + 16 + 4 + *
H.T. Code: set class 09 16 4

Allied Program : 121 & 122.

Default Value : No restricted table allocated to either of Classes
Display command : > d Drtbl ; >d RE

a17. Allotting Denied Table:

Function: To allot a particular Denied Table or finite no. of denied tables (i.e. table containing the
numbers that the user is not permitted to dial out irrespective of CoS) as applicable to a specific
CoS Table from a choice of 8 such tables available in the system
Code: #69 + PW + 000 + CoS Tb (01–32) + * + 17 + Table (1–8/ 0 / 9 ) + *
Please Note: 0 indicates no denied table is assigned whereas 1 to 8 represents each of the
individual 8 Denied Tables respectively containing 10 Nos. each of 8 digits max. OR 9 to assign all
denied table viz. 1 thro’ 8.

Allied Program : 123 & 124.

Default Value : No denied table allocated to either of Classes.
Display command : > d Drtbl; >d DE

It is not recommended to allocate vacant Restricted/ Denied Table to Class

NOTE

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1. CLASS OF SERVICE PROGRAMMING
a18. Allotting CoS after Budget Exhaustion

Function: To define the applicable CoS in terms of outdialing rights for each CoS Table in event of
the defined user budget being exhausted
Code: #69 + PW + 000 + CoS Tb (01–38) + * + 18 + Func (0–4) + *
Function: 0 – Intercom 1 – Local 2 – Local with Mobiles ( 7x, 8x, 9x)
3 – STD + Above 4 – ISD + Above
Example: To set the outdialing rights to only local calls – after budget exhaustion – for CoS Table
30, the codes are as follows:
Tel. Code: #69 + PW + 000 + 30 + * + 18 + 1
H.T. Code: set class 30 18 1

Allied Programs : 088, 151, 152, 153, 161

Default Value : 0 i.e. Intercom for all the classes.
Display Command : d cl

A19. Allotting Time Limit for Local Calls

Function: To define the Time Limit applicable for each CoS Table for all outgoing local calls made
by the users, wherein after the set time lapses, the call is automatically cutoff.
Code: #69 + PW + 000 + CoS Tb (01–38) + * + 19 + XX + *
XX: 00 – No Time Limit
01 – Cutoff in 1 minute
02 – Cutoff in 2 minutes
----------------------------
99 – Cutoff in 99 minutes
Example: To set the STD time limit for CoS Table 3 as 5 minutes, the codes are as follows.
Tel. Code: #69 + PW + 000 + 03 + * + 20 + 05 + *
H.T. Code: set class 03 20 05

Allied Program : None

Default Value : No Local Time Limit for either of Classes.

Please note that no warning tone is fed before call disconnection. Only Local
Landline calls are covered under this category.
NOTE

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1. CLASS OF SERVICE PROGRAMMING
a20. Allotting Time Limit for STD Calls

Function: To define the Time Limit applicable for each CoS Table for all outgoing STD/ISD/95 calls
made by the users, wherein after the set time lapses the call is automatically cutoff
Code: #69 + PW + 000 + CoS Tb (01–38) + * + 20 + XX + *
XX: 00 – No Time Limit
01 – Cutoff in 1 minute
02 – Cutoff in 2 minutes
-----------------------------
99 – Cutoff in 99 minutes

Local Mobile calls along with STD land line & STD mobile are covered under this category.

Allied Program : None

Default Value : No STD Time Limit for either of Classes

a21. Allotting Bill Group

Function : To define different billing category for each CoS Table for all Outgoing Calls
Code : #69 + PW + 000 + CoS Tb (01–38) + * + 21 + X + * X : Bill Group No. – 0-4
Example: To set the Charge Type 3 for CoS Table 25, the codes are as follows:
Tel. Code: #69 + PW + 000 + 25 + * + 21 + 3 + *
H.T. Code: set class 25 21 3

Allied Program : 151.

Default Value : 0 for all Classes.

Applicable for Office Version as well as for Hotel Version.

NOTE

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1. CLASS OF SERVICE PROGRAMMING
a22. Setting Hook Flash Time

Function : To define hook ash time for Extensions.

Code : # 69 + PW + 000 + CoS Tb (01–38) + * + 22 + Ext. Hook-ash digit + *
Ext. Hook-ash Digit : Digit (3-9) * 100 millisec.
Eg. 3 = 300 ms., 6 = 600 ms., 9 = 900 msec. Etc.
Example: To set the hook ash timing to 400 mille secs for CoS Table 12, the codes are as
follows:
Tel. Code: #69 + PW + 000 + 12 + * + 22 + 4 + *
H.T. Code: set class 12 22 4

Allied Program : None

Default Value : 700 mSec. for all Classes

a23. Setting Prompt Language

Function : To set language ( English/Hindi) for user voice-prompts

Code : # 69 + PW + 000 + CoS Tb (01–38) + * + 23 + Digit (0 – 2) + *
Digit : 0 – English 1 – Hindi 2 – No Prompts.
Example: To set the language for internal voice prompts as Hindi for CoS Table 5, the codes are as
follows:
Tel. Code: #69 + PW + 000 + 05 + * + 23 + 1 + *
H.T. Code: set class 05 23 1

Allied Program : None

Default Value : 0 i.e. English for all Classes.

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1. CLASS OF SERVICE PROGRAMMING
a24. Setting LCR Type

Function : To set LCR type for extension.

Code : # 69 + PW + 000 + CoS Tb (01–38) + * + 24 + Digit + *
Digit : 0 = No LCR; 1 = LCR with Override 2 = Only LCR
Example : To set no LCR (type 0) for CoS Table 1, the codes are as follows:
Tel. Code: #69 + PW + 000 + 01 + * + 24 + 0 + *
H.T. Code: set class 01 24 0

Allied Program : 072, 157.

Default Value : 0, i.e. No LCR for all Classes.

a25. Setting Executive Ring (Not Applicable for 256P and ARM 256 CPU)

Function : To set Executive Ring for extension

Code : # 69 + PW + 000 + CoS Tb (01–38) + * + 25 + Digit + *
Digit : 0 = Normal Ring; 1 = Executive Ring

Allied Program : None

Default Value : 0, i.e. Normal ring for all Classes

a26. Setting External Call Forward (Not applicable for 256P)

Function : For external calls to get forwarded, it is mandatory that I/C call should be on PRI &
GSM Line. It is not recommended to use analog JUN for this feature.
Code : # 69 + PW + 000 + CoS Tb (01–38) + * + 26 + Digit + *
Digit : 0 = Disable; 1 = Enable

Allied Program : 000 –27. User Features #510 & #511.

Default Value : 0.

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1. CLASS OF SERVICE PROGRAMMING
a27. Setting JUN-JUN Transfer Rights

Function : To set unsupervised conference rights or JUN – JUN transfer rights for extension.
Code : # 69 + PW + 000 + CoS Tb (01–38) + * + 27 + Digit + *
Digit : 0 = Disable; 1 = Enable

Allied Program : None

Default Value : 0

a28. Setting DTMF/Pulse Dialing for Extension

Function : To set dialing mode of the telephone instrument terminated on Extension

Code : # 69 + PW + 000 + CoS Tb (01–38) + * + 28 + Digit + *
Digit : 0 = Tone; 1 = Pulse

Allied Program : None

Default Value : 0, i.e. Tone Instruments for all Classes.

a29. Setting Dial Tone Message for Extension

Function : To set dial tone message for extension

Code : # 69 + PW + 000 + CoS Tb (01–32) + * + 29 + Digit + *
Digit : 0 = Off; 1 = On

Allied Program : None

Default Value : 0

Not applicable for hotel version

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1. CLASS OF SERVICE PROGRAMMING
a30. Setting Mobile Parallel Ring for Extension (Not applicable for 256P PCPU)

Function : This feature redirects intercom calls to predefined no. set. For external calls to be
forwarded it is mandatory that I/C call to be on PRI Line.
Code : # 69+PW+000+CoS Tb(01–38)+*+30+Digit+*
Digit : 0 = Disable; 1 = Enable

Allied Program : 000-27 Feature Code #511 &#512

Default Value : 0

a31. Setting DOSA for Extension (Not applicable for 256P and ARM 256 CPU)

Function: This feature facilitates the user to use facility of his/her extension by calling PBX
(PRI Line) to make O/G call from PBX lines.
Code : # 69 + PW + 000 + CoS Tb (01–38) + * + 31 + Digit + *
Digit : 0 = Disable; 1 = Enable

Allied Program : None

Default Value : 0

a32. Setting MSN Call Queue for Extension

Function : If this feature is enabled, call landing on the same MSN No. while it is busy, call would
get queued and would be offered to the extension immediately after it gets free. During the time
Extension user would keep on getting camp on warning tone.
Code : # 69 + PW + 000 + CoS Tb (01–38) + * + 32 + Digit + *
Digit : 0 = Disable; 1 = Enable

Allied Program : 000 – 34

Default Value : 0

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1. CLASS OF SERVICE PROGRAMMING
a33. Setting MSN No Reply condition for Extension

Function : If call landing on MSN No. is unanswered, does not get forwarded to OPR or pilot
Number landing extension/ Hunt Group.
Code : # 69 + PW + 000 + CoS Tb (01–38) + * + 33 + Digit + *
Digit : 0 = Disable; 1 = Enable

Allied Program : None

Default Value : 0

a34. Setting Call Queue of Analog JUN call for Extension

Function : If disabled, the call transferred to a busy extension will not camp on the extension.
Code: # 69 + PW + 000 + CoS Tb (01–38) + * + 34 + Digit + *
Digit : 0 = Disable; 1 = Enable

Allied Program : None

Default Value : 0

For disabling MSN Call Queue, feature 32 & 34 both must be disabled.

NOTE

a35. Setting JUN dialing in Enblock mode or Overlap mode for Ext. (For PRI line)

Applicable for ARM Split 0.3 & ARM CPU Ver. 0.7 onwards
Function : To set dialing on JUN line in Enblock (store & dial Mode) or Overlap dialing mode
(conventional) for extension. Applicable only on PRI line.
Code : # 69 + PW + 000 + CoS Tb (01–32) + * + 35 + Digit + *
Digit : 0 = Disable; 1 = Enable

Allied Program : None

Default Value : 0 (Overlap Dialing)

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1. CLASS OF SERVICE PROGRAMMING
a35. Setting Barge in Tone for Ext.

Applicable for ARM Split CPU Ver. 1.88 onwards

Function : This feature enables an extension user having barge-in facility to exercise barge-in
without tone.
Code : # 69 + PW + 000 + CoS Tb (01–38) + * + 36 + Digit + *
Digit : 0 = With Tone; 1 = without Tone

Allied Program : 000-01

Default Value : 0 (Barge-in with Tone if Barge-in enabled )

a35. Setting Queued Call Pickup Protect for Ext.

Applicable for ARM Split CPU Ver. 1.88 onwards

Function : This feature protects other extensions to pickup waiting calls of one’s extension within
pick up group.
Code : # 69 + PW + 000 + CoS Tb (01–38) + * + 37 + Digit + *
Digit : 0 = Disable; 1 = Enable

Allied Program : None

Default Value : 1

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1. CLASS OF SERVICE PROGRAMMING
b. Copy Class

Function: To replicate the features of one predefined class, so as to create a new one exactly the
same and then make a few minor changes instead of reprogramming the entire CoS table again
Code: #69 + PW + 001 + Source Class + Destination Class + *
set copycls<classno:Source class><classno:Destination class>
Example: To copy the feature properties of CoS Table 4 into CoS Table 22, the codes are as
follows:
Tel. Code: #69 + PW + 001 + 04 + 22 + *
H.T. Code: set copycls 04 22

Allied Program : 000

Default Value : None

c. Assign CoS Table to Extension

Function: To assign one of the predefined CoS Tables to an extension suitable to the user’s
position in the organization
Code: #69 + PW + 002 + Ext. No. + CoS Table Number + *
set asscls <extno><classno:1 to 32>< Repeat Count>
Example: To assign the CoS Table 13 to extension 226, the codes are as follows:
Tel. Code: #69 + PW + 002 + 226 + 13 + *
H.T. Code: set asscls 226 13

Allied Program : 000, 001

Default Value : Class 01 for KTS (200)& Ext. 202
Class 06 for rest all Extensions
Display Command : >dE

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2. SYSTEM SETTINGS
a. RTC Time Set

Function: To set the time in the EPABX’s internal RTC as per the organization’s clock or frame of
reference
Code: #69 + PW + 011 + HH + MM + * (HH – Hours in 24 hr format MM – Minutes)
set time <HHMM> (HH: Hours,MM:Minutes)
Example: If the time to be set as 1.38 pm, then the code for the same will be as follows.
Tel. Code: #69 + PW + 011 + 13 + 38 + *
H.T. code: set time 1338

Allied Program : None

Default Value : None. User code #6135 to verify the time set.

b. RTC Date Set

Function: To set the date and day of week in the EPABX’s internal RTC as per the organization’s
frame of reference
Code: #69 + PW + 012 + DD + MM + YY + DOW + *
DD – DateMM – MonthYY – Year DoW – Day of the Week ( 1- Mon.,….7-Sun)
set date <DD><MM><YY><DayOfWeek:1=Mon .. 7=Sun>
Example: If the date & day of week to be set is 7/10/06 & Saturday, then the code for the same
will be as follows.
Tel. Code: #69 + PW + 012 + 07 + 10 + 06 + 6 + *
H.T. code: set date 07 10 06 6

Allied Program : None

Default Value : None

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2. SYSTEM SETTINGS
c. Office Time Set

Function: To set the regular office timings for each day of the week in the EPABX so as to enable
the system to switch from day mode to night mode in accordance with the same
Code: #69 + PW + 013 + DOW + HH1 + MM1 + HH2 + MM2 + *
DOW – Day of the Week ( 1- Mon.,….7-Sun)
HH1 & MM1 – Start Time in Hours & Minutes
HH2 & MM2 – End Time in Hours & Minutes
set OFFICETime <DayofWeek:1=Mon..7=Sun 8=Mon to Sat><start HHMM><end HHMM>
Example: If the start time of the office is 9.30 am and the end time is 6.00 pm for eg. Tuesday,
then the code for the same will be as follows.
Tel. Code: #69 + PW + 013 + 2 + 09 + 30 + 18 + 00 + *
H.T. Code: set office time 2 0930 1800

Allied Program : 017

Default Value : None
Display Command : >d OFFT

d. Clear Office Time

Function: To erase the office timings set for the entire week using a single command in event of a
change in the same.
Code: #69 + PW + 014 + 0 + *
clear officetime
Allied Program : 013
Default Value : None

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2. SYSTEM SETTINGS
e. Mode – Auto / Manual

Function: To set day to night changeover mode & vice versa to be operated either manually or
automatically as per the organization’s requirement
Code: #69 + PW + 017 + Func (1 – 2) + *
Func: 1 – Manual 2 – Automatic
set mode <digit:1= Manual 2=Auto >
Example: To set the day-night changeover to manual mode, the codes will be as follows:
Tel. Code : #69 + PW + 017 + 1 + *
H.T. Code : set mode 1

Allied Program : 013

Default Value : Manual
Display Command : > d SYSM

f. Manual Changeover

Function: To change the system from day to night mode, and vice versa, manually, provided that
the system is operational in Manual Mode. Note that during Auto Mode if System Mode is
changed manually, Auto Mode needs to be redefined.
Code: #69 + PW + 018 + Func (1 – 2) + *Func: 1 – Night Mode 2 – Day Mode
set daynight<digit:1=Night 2=Day>
Example: To change the system from night to day mode, the codes will be as follows:
Tel. Code : #69 + PW + 018 + 2 + *
H.T. Code : set daynight 2

Allied Program : 013, 017

Default Value : Day Mode
Display Command : > d SYSM

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2. SYSTEM SETTINGS
g. Add Card

Function: To add new card in an operational system.

Code: #69 + PW + 019 + Slot No. (01-16) + Card Code Type (01-27) + *

Card Code Code Description Remark

01 EXT8 Nil
02 EXT4JUN4/JUN4 Nil
03 E1JUN MASTER Nil
04 E1 JUN SLAVE Nil
05 PRI JUN MASTER Nil
06 PRI JUN SLAVE Nil
07 DuSlic / SLT16-Dx Nil
08 JUN8 Nil
09 KTS8 Nil
14 JLC 2x 6 Not applicable For 128 P
15 SLT16 - Plain Compatible with split CPU in 8S mode only
16 JLC 4x8 Applicable only with combo & split CPU
17 GSM 4P Compatible only with Split CPU
18 VOIP SIP TIE Compatible only with SPLIT CPU Ver 1.74 onwards
19 VOIP TIE JUN Compatible only with SPLIT CPU Ver 1.74 onwards
20 VOIP SIP Extension Compatible only with SPLIT CPU Ver 1.74 onwards
22 KTS 8P 2WIRE Compatible only with SPLIT CPU Ver 1.6 onwards
23 JUN FSK 4 Compatible only with SPLIT CPU Ver 1.85 onwards
24 JUN4* Compatible only with SPLIT CPU Ver 1.85 onwards
26 JUN2* Compatible only with SPLIT CPU Ver 1.85 onwards
27 EXT4 Compatible only with SPLIT CPU Ver 1.88 onwards

• Can be made compatible to detect FSK type of CLI with appropriate hardware support.
• Card need not be present while executing above program
• Also “Reset” button needs to be pressed once, after command execution while the card present.
• While executing this program for 128P CPU slot nos. should be programmed as 1 through 7 else it
is 01 thro’ 16.

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2. SYSTEM SETTINGS
• E1 is not applicable for onboard PRI card. It’s also not applicable with ARM based PRI Card
• Preferably configure cards such as E1/PRI, KTS card, GSM & JUN cards in the trailing slots.
• PCB for JUN4 with card code 02 and one with 24 and distinct. Hence should be configured subject
to hardware (PCB). For prior PCB partcode would be JLC8 where as for later it would be 4PCO
• SIP Ext. card having Ver. 0.9 onwards are compatible ONLY with CPU Ver. 1.86 and thereafter
• SIP Tie card having Ver. 0.3 onwards are compatible ONLY with CPU Ver. 1.88 and thereafter

set cardadd<slot_no:01-16><card_type:01-27>
Example: To add an EXT16 (16 port Extension Card ) to the slot 4 of the system, the codes will be
as follows:
Tel. Code: #69 + PW + 019 + 04 + 07 *
H.T. Code: set card add 04 07

Allied Program : 020, 021.

Default Value : Cards configured at the time of First Booting.
Display command :>dC

h. Delete Card

Function : To remove an existing card in an operational system, to replace it with other type of
card or remove the same permanently.
Code : #69 + PW + 020 + Slot No. (01-16) + *
“Reset” button needs to be pressed once after command execution.
clear card<slot_no:01-16>
Example : To delete the card in slot 3 of the system – irrespective of the type – the codes will be as
follows:
Tel. Code : #69 + PW + 020 + 3 + *
H.T. Code : clear card 3

Allied Program : None

Default Value : None
Display command :>dC

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2. SYSTEM SETTINGS
i. Add Port / Assign Ext. No. to Port

Function : It is required to assign extension numbers if an extension card is added. JUN numbers
need not to be assigned.
Code: # 69 + PW + 021 + Port No (001-256) +* + Ext. No. + *
set portadd <port no:1-256><ext no>
Example: To set port number 32 as extension 229, the code will be as follows:
Tel. Code : #69 + PW + 021 + 032 + 229 + *
H.T. Code : set portadd 32 229
(Should be added as a note: It should be noted that JUN ports need not be defined. The get
assigned by the system itself.

Allied Program : 019

Default Value : Ext. No. is not assigned to any of the port added newly.
Display command : > d E User code #6136 to verify the Extension Number configured.
while #6138is to verify port number of the extension.
With Ver. 1.1 onwards it is necessary to assign JUN no. to JUN port for JUN card added.

j. Assign Program Access Level to Ext.

Code: # 69 + PW + 022 + Ext. No. + Prog. Access Level (0 / 3) + *

set extpacc <ext no><program access level: 0 / 3>
Example: To assign full programming access to extension 223, the programming codes will be
as follows:
Tel. Code: #69 + PW + 022 + 223 + 3 + *
H.T. Code: set extpacc 223 3
Allied Program : None
Default Value : Ext. 200 & 202 are set for Full Programming Access, rest all are denied
for programming. However at a time, only one Extension can originate
programming. In case of Hotel Version, initially it’s possible to program
only from Ext. 202. If room to room barring for KTS Ext. 200 is
deactivated, programming can be availed from the said extension as well.
Display command : >dE
This programs enables to assign programming rights to any required
NOTE extension. However, only one extension can be programmed at a time.

30 Email: support@synteltelecom.com
3. FLEXIBLE NUMBERING SCHEME
a. Clear Dial Code

Function : Considering the constraint that if the digit required to be assigned to a port as dial code
is already been assigned to either feature Dial Code or station Dial code, the same needs to be
cleared off

Tel. Code: # 69 + PW + Prg.code 094 + Dial Code Port No./999 + *

clear DIALCode <Port No/999>

b. It should be noted that ports mentioned as Invalid ports are reserved and cannot be cleared.
999 would clear all dial ports except KTS ports and default OPR port i.e. very first analog Ext.

Example : To clear dial code for Hunt Groups so as to release digit 6 for assigning to other desired
feature code, the programming codes would be as follows:
Tel. Code : # 69 + PW + 094 + 276 + * + 277 + * + ……. + 285 + *
Hyper Code : clear dialc 276
clear dialc 277
clear dialc 278
: : :
clear dialc 285

Allied Program : 092

Default Value : None.
Display command : > d DIALCode

b. Program Dial Code

Function : This program enables the programmer to define desired numbers to Ext./ JUN /
Hunt Group Numbers according to the selected dial plan.
Tel. Code : # 69 + PW + 092 + Dial Code Port No <000-258, 276-285> + Dial Code <x-
xxxxx>
set dialcode < port no >< Dial Code >

Please note that if the system is operated in 8S mode, ports that can be set for
Ext./JUN are from 001 through 160. 161 being KTS ports. Ports for Hunt
NOTE Groups viz 276 – 285 remain constant.

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3. FLEXIBLE NUMNERING SCHEME
Example : To program hunt group in series 1 replacing digit 6 i.e. 681 as 181….690 as 190, the
programming codes would be as follows:
Tel.Code : # 69 + PW + 092 + 276 + 181 + * + 277 + 182 + …….+285 + 190 + *
Hyper Code : set dialc 276 181
set dialc 277 182
: : : :
set dialc 285 190

Allied Program : 094

Default Value : Refer Annex..
Display command : > d DIALCode

c. Restore Default Dial Code

Function : This program enables the programmer to recover the default settings of Dial Code
which have been enabled at the time of first booting.
Tel. Code #69 +PW + 096 + 1234 + *

set dialdef <1234>

d. Clear Feature Code

Function : If a digit assigned to a port as Feature Code, and the same is assigned to either
feature dial code or station Dial code. the same should be cleared off
Tel. Code : # 69+1234 + 093+ Feature Code port no.(xxx)+*

clear FEATCode < Feature Port No /999>

Example : To set STD JUN access code as 5, the programming code would be:

Note that Feature code at port No. 003 and 056 i.e. System Programming
& Redial cannot be altered code/ digit 999 is used to clear all feature codes
NOTE in one go, but would not reset port No. 003 & 056.

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3. FLEXIBLE NUMNERING SCHEME
Tel. code : # 69 + PW + 093 + 055 +*
Hyper code : set featc 055

Allied Program : 095

Default Value : Refer Annex..
Display command : > d FEATCode

e. Program Feature Code

Function : It is possible to redefine the various features codes applicable during the DIAL Phase.
Program for the same is as follows :
Tel. Code :. #69+1234 + 093+ Feature Code port no.(xxx)+Dial code<x-xxxxx>+ *

set feature code <feature port no><feature code>

Example : To set STD JUN access code as 5, the programming code will be :
Tel. code : # 69 + PW + 093 + 055 + 5 + *
Hyper code : set featc 055 5

Allied Program : 095

Default Value : Refer Annex..
Display command : > d FEATCode

f. Recover Default Feature Code

Function : This program enables the programmer to recover the default settings of feature
code which have been enabled at the time of initial booting.
Tel. Code #69 +PW + 097 + 1234 + *

set featdef <1234>

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4. EXTENSION PROGRAMMING
Incase of Repeat commands JUN No. starting with * can not be programmed. Repeat
count is optional in command. If not given, settings are applicable for given Ext/Jun no.
Only.
a. Enable/Disable Extension

Function: To activate/deactivate a particular extension port for regular functioning

Code: #69+ PW + 031+ Ext. No. + Func (0 – 1) + *
Func: 0 – Disable 1 – Enable

set enext <ext no><digit:1=Enable 0=Disable>

Example: To enable extension 229 for day to day use, the codes will be as follows:
Tel. Code: #69 + PW + 031 + 229 + 1 + *
H.T. Code: set enext 229 1

Allied Program : None

Default Value : Enabled.
Display command : > d E

b. Set Operator Number

Function: To define a particular extension as the Operator. It is recommended that an Ext.

which is member of a Hunt Group that has been defined as Landing Ext. should not be
defined as Operator.
Code: #69 + PW + 032 + <Ext. No./ Hunt Group> + * ( 999 to cancel)

set oprext <ext no/Hunt Group(681-690)>

Example: To define extension number 249 as the Operator Extension, the codes will be as
follows:
Tel. Code: #69 + PW + 032 + 249 + *
H.T. Code: set oprext 249

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4. EXTENSION PROGRAMMING
To remove Operator from the system use 999 as 'Ext. No.'
Allied Program : 064, 058.
Default Value : Ext. 202 is default OPR.
Display command : > d SYSM

A Hunt Group if defined as Operator, does not get camp-on if all extensions
within the Hunt Group are busy. However can be enabled for using Program
NOTE 058. If KTS is one of the member, KTS can not avail OPERATOR FEATURES on
KTS.

c. Flexible Number Programming - FNP

Function: To customize the extension numbering scheme as per the user's requirement
Code: #69 + PW + 033 + Old Ext. No. +* + New Ext. No. + *
New No. can be in the range 000-998, however it is recommended not to use 000-050 being
reserved for JUN access codes. Further in '9' series, Ext. No. 900& 910 will not be allowed.

set flex<extno_old><extno_new>< Repeat count 02~99>

Example: To redefine extension number 236 as 680, the codes will be as follows:
Tel. Code: #69 + PW + 033 + 236 + * + 680 + *
H.T. Code: set flex 236 680
Allied Program : 092.
Default Value : 200 onwards upto no. of Ext. configured.
Display command : > d C User code #6136 to verify the Extension Number configured.

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4. EXTENSION PROGRAMMING
d. Flexible Number Programming - BULK

Function: To customize the extension numbering scheme as per the user's requirement in
bulk. This command is exclusively introduced for bulk programming through telephone
command.
Code: #69 + PW + 034 + Old Ext. No. + * + New Ext. No. + * Repeat Count (02~99)
New No. can be in the range 000-998., however it is recommended not to use 000-050 being
reserved for JUN access codes. Further in '9' series, Ext. No. 900, 910 & 999 will not be allowed.

Hyper command same as that for previous program (Prog. Code 033)

Example: To redefine extension number 210 to 259 as 310 to 359, the codes will be as
follows:
Tel. Code: #69 + PW + 034 + 210 + * + 310 + * 50 *
H.T. Code: set flex 210 310 50
Allied Program : 092.
Default Value : 200 onwards up to no. of Ext. configured.
Display command : > d C User code #6136 to verify the Extension Number configured

The bulk extensions must be contiguous i.e it cannot contain JUN/ blank ports
NOTE in between

e. Fax Extension

Function: To define the extension/s as fax extension/s (max. 4) to enable the functioning of
Auto Fax Detection. It is necessary to define landing of the JUN as Auto Attendant.
Code: #69 + PW + 035 +Ext.No.1+ * +Ext.No.2+ * +Ext.No.3+ * +Ext.No.4+ * (
999 to cancel)
set faxext<extno><extno><extno><extno> (999 to clear all fax ext)
Example: To set extension numbers 226, 239, 252, 291 as four fax extensions, the codes will
be as follows:
Tel. Code: #69 + PW + 035 + 226 + * + 239 + * + 252 + * + 291 + *
H.T. Code: set faxext 226 239 252 291
Allied Program : 065 / 116
Default Value : None
Display command : > d SYSM

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4. EXTENSION PROGRAMMING
f. Reset Extension Password

Function : To reset user password of an extension and set it as '1234'.It should be noted that
Password for Ext. assigned/programmed after card addition needs to be resetted
mandatorily.
Code: #69 + PW + 036 + Ext. No. + *

set resetexpw <extno>

Example: To reset the Password for Extension 241, the codes will be as follows:
Tel. Code: #69 + PW + 036 + 241 + *
H.T. Code: set resetexpw 241

Allied Program : None

Default Value : 1234 only for the extensions enabled at first Booting
Display Command : None

g. Add Extension to Pickup Group

Function: To add a particular extension to a pickup group wherein that extension is thus enabled
to pickup (answer) any other extension ringing within that group. By default no pickup group
exists. Hence call pick-up feature would not function unless Pick-up groups are
programmed.
It is recommended to enter KTS Ext. & Ext. 202 (default) at the end of the Pickup group is part
of the Pickup group.
Code: #69 + PW + 037 + Ext. No. 1 + * + Ext. No. 2 + * +……….

set PICKgrp<head ext><member ext>

Example: To create a group of extension 223, 249, 262 & 251, the codes will be as follows:
Tel. Code: #69 + PW + 037 + 223 + * + 249 + * + 262 + * + 251+ *
H.T.Code: set pickgrp 223 249
set pickgrp 223 262
set pickgrp 223 251

Allied Program : 038, 039

Default Value : No Pickup group exist.
Display command : > d PICK

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4. EXTENSION PROGRAMMING
h. Delete Extension from Pickup Group

Function: To delete an extension from an existing Pickup Group, to enable barring from
answering calls landing at any extension within that group using global call pickup feature.
However calls can still be picked-up using selective Call Pickup feature knowing the ringing Ext.
No.
Code: #69 + PW + 038 + Ext. No. + *
clear pickext<extno>
Example: With reference to the earlier example, to remove extension 262 from the Pickup Group
defined earlier, the codes will be as follows:
Tel. Code: #69 + PW + 038 + 262 + *
H.T. Code: clear pickext 262

Allied Program : 037

Default Value : None

i. Delete Pickup Group

Function: To erase the existence of a Pickup Group altogether in event of restructuring or

within the company
Code: #69 + PW + 039 + Ext. No. + *

Here any extension number from the said group can be entered which would
release all the Ext. contained with specified pickup group.
NOTE

clear pickgrp<extno>

Example: With reference to the earlier example, to delete that particular group, the codes will
be as follows:
Tel. Code: #69 + PW + 039 + 249 + *
H.T. Code: clear pickgrp 249
Here, instead of 249, one can specify 223, 262 or 251 also.

Allied Program : 037, 038

Default Value : None

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4. EXTENSION PROGRAMMING
j. Secretary Extension - FNP

Function: To define a particular extension as Secretary of another extension number, wherein the
former automatically gets the advantages assigned to a secretary. This is applicable only in case
of billing. i.e. Bill for the call originated by Secretary & then transferred to Boss would be charged
to Boss's account (Ext.). Facilities for Boss's Ext. does not get transferred to Secretary's Ext.
nor calls for Boss's Ext. get transferred automatically to Secretary's Ext. This feature is only for
Billing purpose.
Code: #69 + PW + 154 + Boss Ext. No. + * + Secretary Ext. No. + *Secretary ext no : valid
Ext. Number as per numbering scheme (999 to cancel secretary ext )

set secretary <boss extno><secretary extno>

Example: If the Boss's extension number is 224 and his secretary's is 229, then to set the
latter as the secretary extension, the codes are as follows:
Tel. Code: #69 + PW + 224 + * + 229 + *
H.T. Code: set secretary 224 229

Allied Program : 151, 152, 153

Default Value : None
Display command : > d E

One Extension can be assigned as secretary of multiple extensions.

NOTE

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4. EXTENSION PROGRAMMING
k. Hotline Number Programming

Function: To define all the numbers to be stored in the system as Hotlines for ease in assignment
to any extension at any point of time
Code: #69 + PW + 040 + Hotline (01 – 16) + * + Number + *
Hotline 1 to 16 – Internal reference numbering for defined numbers
Number – The actual number (internal or external) to be defined as Hotline including Jun
Access Code. Selective Seizure code starting with #, in case of specific JUN line.

set hotline <hotlineno:1-16><digits>

Example:
To set extension 229 as hotline to be referred to internally as 4
Tel. Code: #69 + PW + 040 + 04 + * + 229 + *
H.T. Code: set hotline 4 229

To set local P&T number 26876120 as hotline to be referred to internally as 9

Tel. Code: #69 + PW + 040 + 09 + * + 026876120 + *
H.T. Code: set hotline 9 026876120

To set an STD mobile number 9822500032 as hotline to be referred to internally as 2

Tel. Code: #69 + PW + 040 + 02 + * + 009822500032 + *
H.T. Code: set hotline 2 009822500032

To set an STD P&T number (say in Mumbai) 26876120 as hotline to be referred to internally as 10
Tel. Code: #69 + PW + 040 + 10 + * + 002226876120 + *
H.T. Code: set hotline 10 002226876120

Allied Program : 041 & 042

Default Value : None
Display command : > d HOT

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4. EXTENSION PROGRAMMING
l. Assign Hotline to Extension

Function: To assign one of the numbers set by the previous code as Hotline for a particular
extension.
Code: #69 + PW + 041 + Ext. No. + Hotline (01 – 16) + Type (0 – 1) + 1 + *
Type: 0 – Immediate 1 – Delayed

set exthotline<extno><hotlineno:01-16><digit:1=Del 0=Imm)>< 1= Dummy Entry>

Example: To assign the internal reference number 5 as an immediate hotline for extension 235,
the codes will be as follows:
Tel. Code: #69 + PW + 041 + 235 + 05 + 0 + 0 *
H.T. Code: set exthotline 235 05 01

Allied Program : 040. User code #602 for Delayed Hotline.

Default Value : None
Display command : > d E

m. Clear Hotline

Function: To clear the Hotline set for a particular Ext., whether it be for delayed or for immediate
access
Code: #69 + PW + 042 + Ext. No. + *

clear hotline

Example: To clear the hotline set in the previous example, the code will be as follows:
Tel. Code: #69 + PW + 042 + 235 + *

Allied Program: 041

Default Value : None

The hyper terminal command clears all hotlines set for different extensions,
irrespective of the type. However, the hotline can also be cleared selectively by
NOTE using the telephone command.

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4. EXTENSION PROGRAMMING
n. Assign Junction Group to Extension

Function : Junction groups set using program 073 can be allocated using this command. One
Extension can have only one group.
Code : #69 + PW + 075 + Group No. (01 – 16 ) + * + Ext. No. + * + Ext. No. + * + …
By default, all Extensions are programmed for JUN Group No.. 1

set assjgrp <groupno:1-16><extno>

Example : To group extensions 229, 304 & 510 say belonging to sales department as
Junction Access Group No. 3, the codes will be as follows :
Tel. Code : # 69 + PW + 075 + 03 + * + 229 + * + 304 + * + 510 + *
H. T. codes : set assjungrp 229 3
set assjungrp 304 3
set assjungrp 510 3
Allied Program : 073, 074, 098
Default Value : 01
Display command : > d E

o. Assign Secondary Junction Group to Extension

Function : Junction grouping set using program 073 can be allocated as Secondary Junction
group wherein in case all the Junctions of the JUN group allocated using Prog. 073, are busy,
Junctions program using this program would get offered to the extension. It has been made
possible to access secondary junctions programmed now onwards (Ver. 1.83) using
selective access code (#8xxx)
Tel. Code : #69 + PW + 098 + Group No. (01 – 16 ) + * + Ext. No. + * + Ext. No. + * + ….
Set ASSSECJgrp <JUN Gr. No. 1~16>< Ext. No.>
By default, none of the Extensions are assigned with secondary JUN group.

Allied Program : 073,& 075

Default Value : None
Display command : >d secj

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4. EXTENSION PROGRAMMING
p. Clear Secondary Junction Group to Extension

Function : This program enables to clear the secondary JUN Group assigned to an extension.
This would restrict extension to access junctions only from the primary JUN Group assigned
using Prog. 073.
Tel. Code : #69 + PW + 100 + ExtNo + *

Clear EXTSECjgrp <Ext. No.>

Allied Program : 073 &098

Default Value : None
Display command : d SECJ

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5. ANALOG JUNCTION PROGRAMMING
(JUN No. = 000-127 Selective Junction; JUN No. = 999 can be used to program all
Junctions using a single Command executed from Telephone.)
Incase of Repeat commands using programming through Hyper Terminal JUN No. starting
with * can not be programmed.
Repeat count is optional in command. If not given, settings are applicable for specified
Extension or Junction number only.

a. Enable/Disable Junction

Function: To activate/ deactivate a particular junction port for regular functioning

Code: #69 + PW + 061 + JUN No. + Func (0 – 1) + * + ……
Func: 0 – Disable 1 – Enable
set JUNEN <junno><digit:0=Disable 1=Enable><Repeat Count 02~99>
Example: To enable junction number 003 & 004 to start functioning, the codes will be as
follows:
Tel. Code: #69 + PW + 061 + 003 + 1 + * + 004 + 1 + *
H.T. Code: set junen 003 1
set junen 004 1

Allied Program : None

Default Value : Enabled
Display command : > d C

b. Junction's Operating Direction

Function: To define whether the junction is meant to be only incoming or incoming & outgoing in
terms of operation
Code: #69 + PW + 062 + JUN No. + Direction (1 – 2) + * + …….
Direction: 1 – Only Incoming 2 – Both Ways
set JUNDIR<junno><digit:1=I/C 2=Both><Repeat Count 02~99>
Example: To define junction number 010 as only incoming, the codes will be as follows:
Tel. Code: #69 + PW + 062 + 010 + 1 + *
H.T. Code: set jundir 010 1
Allied Program : 061
Default Value : Bothways
Display command : > d J

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5. ANALOG JUNCTION PROGRAMMING
c. Junction Type

Function : To define the various characteristics of the junction line like the signal type, type of
metering, type of CLI, etc
Code: #69 + PW + 063 + JUN No.+ Signal Type (1 – 2) + Category (1 – 2) + Meter (1 –
4) + CLIP (1 – 2) + * + ……
Signal Type Category Meter CLIP
1 – Pulse 1 – Local 1 – None 1 – None
2 – DTMF 2 – STD 2 – Reversal 2 – DTMF
3 – FSK

set AJSIGTYPE<jun no><type:1=pulse 2=dtmf><catagory:1=local 2=std>

set AJMTRCLIP<jun><mtr1:none/2:rev/3:12K/4:16K/5:aoc><clip1:none/2:dtmf/ 3-FSK>

Example: To set the junction number 012 for DTMF dialing, with only local facility (as defined
from the P&T exchange side), no metering and DTMF CLI, the codes will be as follows:
Tel. Code: #69 + PW + 063 + 012 + 2 + 1 + 1 + 2 + *
H.T. Code: For 'Signal Type' & 'Category' >>set ajsigtyp 012 2 1
For 'Meter' & 'CLIP' >>set ajmtrclip 012 1 2

Allied Program : None

Default Value : Analog Lines : DTMF/STD/Meter Type - None/CLI-None
Display command : >dJ

After programming CLI Type as DTMF/ FSK, it is necessary to make an I/C &
O/G call before it starts displaying the CLI of Incoming JUN Call.
NOTE If reversal option is selected, unless reversal is received by the system for an
O/G call the same does not get logged into call buffer.

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5. ANALOG JUNCTION PROGRAMMING
d. Hunt Group Programming

Function: To define the call landing sequence so as to ensure that no incoming call is missed
from any of the junction lines in event of the first extension being busy or not answered.
 Hunt group programmed can be referred to as 681,682…690 / 690 respectively.
(As applicable)
 For 128P CPU, with maximum 5 Extensions per hunt group (15 Nos) whereas No. of Hunt
Groups for 256P CPU & Combo CPU and others are 10 each with 15 Exts. as member Ext.
However their No. can be changed using Flex. No. Program. ( Prog. 033)
Code: #69 + PW + 064 + Group No. (01 – 10) + Type (1 – 3) + Staircase (1 – 2) + *
Ext. No. 1 + * + Ext. No. 2 + * + Ext. No. 3 + * + ……up to 15 extensions max.
Type: 1 – Simultaneous Staircase: 1 – On
2 – Immediate on Busy 2 – Off
3 – Delayed on Busy

set huntgrp<grpno:1- 10/15 ><type: =sim2 =busyIm3= BusyDl>< stcase:1= on2= off> <ext:max15>

Example: To define the extensions 225, 227, 231, 245 & 250 as one Hunt Group (numbered
as 3) with staircase on and hunting to happen immediately on Busy, the code will be as
follows:
Tel. Code: #69 + PW + 064 + 03 + 2 + 1 + * + 225 + * + 227 + * + 231 + * +
245 + * + 250 + *
H.T. Code: set huntgrp 3 2 1 225 227 231 245 250

Allied Program : 065, 116.

Default Value : None
Display command : > d HUNTGR

It is not recommended to use more than 5 extensions for simultaneous

ringing.
NOTE Operator Extension if a part of Hunt Group, should be made normal Ext. to
achieve progressive call hunting on an Hunt Group

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5. ANALOG JUNCTION PROGRAMMING
e. Junction Landing Extension (Only Analog & GSM Junctions) - FNP

Function: To define the landing extension for the incoming calls on each of the junction lines in the
day mode as well as the night mode
Code: #69 + PW + 065 + JUN No. + * + Day Ext. No. + * + Night Ext. No. + * + …….
Day Ext. No. / Night Ext. No. = Specific Ext. No./Hunt Group(681-690/695*)/ATT(910)

set jlanding <junno><Dayno><Nightno> [Dayno/Nightno:Extno/Att-910/Huntgrp

681-690/ 695*]<Repeat Count 02~99> *681~ 695 in case of 128P CPU only.

Example: To define junction 002 to land on extension 220 in the day mode and the Auto
Attendant in the night mode.
Tel. Code: #69 + PW + 065 + 002 + * + 220 + * + 910 + *
H.T. Code: set jlanding 002 220 910

Allied Program : 064, 067

Default Value : 202 – 202
Display command : > d J

f. Hunt Time

Function: To define the time limit (in secs) for which – on event of an external incoming call
landing at an extension – the call should ring before being passed on to the next extension as
defined in the Hunt Group
Code: #69 + PW + 066 + Time (06 – 60) + *

set hunttime<time:6-60 sec>

Example: To set the hunt time as 9 seconds, the codes will be as follows:
Tel. Code: #69 + PW + 066 + 09 + *
H.T. Code: set hunttime 9

Allied Program : None

Default Value : 15 Sec.
Display command : N. A.

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5. ANALOG JUNCTION PROGRAMMING
g. Attendant Fail Landing

Function: To define the Time zone based landing extension. In event of Auto Attendant being busy
or failing to accept calls. User has the choice to disconnect the call after playing ATT Message if
landing extension is set as '999'. Subject to operator extension doesn’t exist in the system.
Code:
#69 + PW + 067 + JUN No. + * + Z1 Ext + * + Z2 Ext + * + Z3 Ext + * + Z4 Ext + *
set failland <junno><Z1extno><Z2ext><Z3ext><Z4ext><Repeat Count 02~99>
Example: To set the landing extension for junction 001 as 220, in event of the Auto Attendant
being busy or failing to answer the call, the codes will be as follows:
Tel. Code: #69 + PW + 067 + 001 + * + 220 + * +220 + * + 220 + * + 220 + *
H.T. Code: set failland 001 220 220 220 220
Allied Program : 065 & 116, 081
Default Value : None
Display command : > d Failland

It should be noted that it ATT Fail landing is defined as an Ext., only one call
remains queued if the said Ext. is busy at time of landing the call.
NOTE

h. Assign Private Junction Line - FNP

Function: To allot a specific junction line for exclusive use of an extension. The user still reserves
the right to access other Junction line subject to Junction Grouping programmed. When the line is
defined as Private Line, it's cancelled from Group 1/ whichever group it lies in.
Code: #69 + PW + 068 + Ext. No. + * + JUN No. + *
set junpvt <extno><junno>
Example: To define junction number 011 as a private junction for extension 426, the codes
will be as follows:
Tel. Code: #69 + PW + 068 + * + 426 + * + 011 + *
H.T. Code: set junpvt 426 011
Allied Program : 069.
Default Value : None
Display command : > d E

NOTE Extension no. cannot be a hunt group.

48 Email: support@synteltelecom.com
5. ANALOG JUNCTION PROGRAMMING
I. Delete Private Junction Line

Function: To withdraw the exclusive use of a particular junction line by a single user. Note that
canceling PVT line would bring back the JUN in default JUN group i.e group1.
Code: #69 + PW + 069 + Ext. No. + *
clear junpvt <extno>
Example: To clear the exclusive junction line set for extension 426, the codes will be as follows:
Tel. Code: #69 + PW + 069 + 426 + *
H.T. Code: clear junpvt 426

Allied Program : 068,073

Default Value : None

j. Service Provider Selection for # Centrex Dialing

Function : This program allows user to select service Provider (AirTel / Reliance) for Centrex
dialing using # as access code. Significance of # for both the service provider is different.
Code : #69 + PW + 055 + Func( 0 – 1 ) + *(Func = 1 –Reliance / = 0 - AirTel )
set servprov <Digit 0/1>
Allied Program : .078
Default Value : None.
Display command : d SYSM

k. Program Dummy Dial Tone for Analog Junctions

Function: To provide dummy Dial Tone for analg lines. This is not applicable for PRI lines.
Code: #69 + PW + 056 + Digit (0 – OFF ; 1 – ON ) + *
Set DUMMYdt <Digit : 0 – OFF / 1 – ON >
Allied Program : None
Default Value : 0.
Display command : > d SYSM

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5. ANALOG JUNCTION PROGRAMMING
l. Call Forward of Hunt Group

Function : This feature facilitaes forwarding of a Hunt Group to another Hunt Group or an
Extension: NOT APPLICABLE FOR 256 PCPU
Code : #69+PW+057+Huntgrp(01-10)+FwdType(0-2)+CallType(1-4)+ Ext/Hunt
(681-690)/999+* 999 to clear all entries
set fwdhunt <Huntgrp:1-10><FwdType:0-UN 1-BUSY 2-NR><CallType:1-
4><Ext/Hunt/999>"999 to clear all entries

Example : To forward only DID calls landing on Hunt Group No 02 to an Extension 251 while
all Ext. within that group are Busy, the codes will be as follows :
Tel. Code : # 69 + PW + 057 + 02 + 1 + 3 + 251 + *
H. T. codes : set fwdhunt 2 1 3 251

Allied Program : 073 & 074

Default Value : 01
Display command : > d fwdhunt

NOTE Usuful in case of Voice Mail Integration.

m. Call Wait on Hunt Group

Function : This feature facilitaes enabling / disabling call waiting feature onto member extensions
of an hunt group.
Code : #69+PW+058+Digit (0-Disable / 1 – Enable) +*
This feature can not be programmed through Hyper Terminal

Useful for JUN landing defined on Hunt Group & need call camp-on while
busy
NOTE

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5. ANALOG JUNCTION PROGRAMMING
n. Program JUN Grouping

Function : To group JUN lines into various 16 groups. One Junction can appear in multiple
groups. However Junction line if defined as Private, gets deleted from all the JUN Groups and
remains inaccessible until it is assigned to any group.
Code : #69 + PW + 073 + Group No.(01 - 16) + * + JUN No + * + JUN No + * …………

JUN No. = 999 puts all JUN in the group.

By default all junctions are contained in group no 01 hence erase all the
NOTE contents in Group 01 before using group1.

set jungrp <groupno:1-16><junno>

Example : To add junction 003 , 005 & 019 to Group 2, the codes will be as follows :
Tel. Code : # 69 + PW + 073 + 02 + * + 003 + * + 005 + * + 019 + *
H. T. Code : set jungrp 2 003
set jungrp 2 005
set jungrp 2 019

Allied Program : 074,075

Default Value : 01
Display command : > d JUNGR

o. Clear Junction from JUN Group

Function : To release one or multiple junctions programmed in a group using Program 073.
Code : #69 + PW + 074 + Group No.(01 - 16) + * + JUN No + * + JUN No + * +.........…
clear jungrp <groupno:1-16><junno>
Example : To remove junction 003 from group 2 (as assigned earlier), the codes will be as
follows:
Tel. code: # 69 + PW + 02 + * + 003 + *
H.T. Code : clear jungrp 2 003
Allied Program : 073
Default Value : None

NOTE JUN = 999 would release all Junctions from the specified group.

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5. ANALOG JUNCTION PROGRAMMING
p. Program Leased Line

Function : To remove the JUN line from '0' or '8' access. The line defined as leased line needs
to be accessed by selective seizure only.
Code : #69 + PW + 076 + JUN No. + Func( 0 – 1 ) + * (Func = 1 - Enable / = 0 - Disable )

set JLEASE<JUN No.> + <Digit 1/2>

Example : To set jun 003 as leased line, the codes will be as follow :
Tel. Code : # 69 + PW + 076 + 003 + 1 + *
H. T. Code : set jlease 003 1
Allied Program : 000 – 15
Default Value : None.
Display command : >d

q. Program Centrex Line

Function : For dialing numbers outside Centrex environment user need to dial '0' to access the
P&T line and make calls with outside world. For this purpose, user need to be assigned higher
CoS than it's needed to dial the required number. If the line is defined as Centrex then the additional
'0' dialed after accessing the line is absorbed and the digits are outpulsed on to P&T line.
Code : #69 + PW + 078 + JUN No. + Func( 0 – 1 ) + * (Func = 1 - Enable / = 0 - Disable )

set CENTREX<JUN No.><Digit 0/1>

Allied Program : 000 – 15, 164

Default Value : None.
Display command : > d J.

52 Email: support@synteltelecom.com
5. ANALOG JUNCTION PROGRAMMING
r. Program Hunt group Landing Pattern

Available with ARM Split CPU Ver. 0.3 & ARM CPU Ver. 0.7 Combo CPU Ver. 1.1 while
256PCPU Ver. 2.0 onwards
Function : For availing landing with in the huntgroup as Sequential or round robbin. If round
sequential option is selected, the I/C call landing on the specific Hunt Group would land on the
next extension of which the earlier call has landed, inspite of the prior extensions being free.
Whereas the option round robin would make the call land on the initial extensions. In this case the
later extensions would receive call only if all extensions prior to the extension are busy.
Code :#69 +PW+217 + <Huntgrp no. 01-10>+<digit:0=Sequential/1=Round robbin> +*

Set huntland <huntgrp no 01-10><digit:0=sequential/1=Round robbin>

Allied Program : 064, 065, 116

Default Value : None.
Display command : > d J.

s. STD/ Local Junction Access Transparency

Available with ARM Split CPU Ver. 1.0 onwards

Function : In the existing NEOS versions, 0 dialing can access not only JUN lines defined as Local
but the lines defined as STD while all Local lines are busy. However this new feature enables the
programmer to restrict the user to access only those JUN lines defined as Local by dialing 0. By
default dialing 0 would access STD defined lines when all Local defined lines are busy.
Code : #69 + PW + 109 + Digit < 0 – OFF / 1 – ON > +*

set allowstd <Digit:1=on/ 0=off>

Allied Program : 063, 000

Default Value : ON i.e. allowed to access STD lines by 0, while Local Lines are busy..
Display command : > d J.

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5. ANALOG JUNCTION PROGRAMMING
t. Programmable Paging Junction (Applicable from Split CPU Ver. 1.1 onwards)

Function : This program facilitates the user to define the Junction connected with a Paging unit for
Paging facility. By programming the JUN as Paging Junction, it is not necessary to dial dummy
digits before announcing paging.
Code : #69 + PW + 600 + JUN No. + *
set pagejun <JUN No.>
Allied Program : None
Default V mand : > d Sysm.

Existing paging junction cannot be changed / modified unless

NOTE programmed paging junction is cleared off.

u. Clear Paging Junction (Applicable from Split CPU Ver. 1.1 onwards)

Code : #69 + PW + 601 + JUN No. +*

clear pagejun < JUN No.>
Allied Program : 601
Default Value : N.A.
Display command : > d sysm.

v. Set FSK CLI Type

Function : FSK signal has two standards viz. FSK_V23, 1:FSK_BELL202. The same has to be set
accordingly. Following program can be used to select proper type
Code : #69 + PW + 125 + Digit + *
Digit : 0 = FSK_V23
1 = FSK_BELL202

set fsktype <fsktype 0:FSK_V23, 1:FSK_BELL202>

Allied Program : 063

Default Value : FSK_V23
Display command :> d sysm.

54 Email: support@synteltelecom.com
6. CoS PREFIX TABLE PROGRAMMING
a. CoS Prefix Table

Function: To set minimum & maximum number of digits of a telephone number that can be
dialed-out for a particular class of service based on the starting digits called prefix.
Code: #69 + PW + 088 + CoS Prefix digit + * + CoS + Min Digits + Max Digits + *
( Max 4 digits) ( 0-4) ( 03 – 23) ( 03 – 23)
set cosprefix <prefix:max 4 dig><cos:1-4><mindig:1-23><maxdig:1-23>
Example : To set the number of digits starting with 95 to minimum and maximum as 10 for the
class of service as 2, do the following –
Tel. Code : # 69 + PW + 088 + 95 + * + 2 + 10 + 10 + *
H. T. Code : set cosprefix 95 2 10 10

Allied Program : 089.

Default Value :

Sr. No. CoS Prefix Class of Service Min. Digits Max. Digits Purpose
01 0 3 03 11 STD Calling
02 00 4 10 16 ISD Calling
03 92 2 10 10 TATA Indicom Mobile
04 93 2 10 10 Reliance Mobile
05 94 2 10 10 BSNL Mobile.
06 95 2 10 10 Mobile.
07 97 2 10 10 Mobile.
08 98 2 10 10 Mobile.
09 99 2 10 10 Mobile.
10 90 2 10 10 Mobile.
11 91 2 10 10 Mobile.
12 96 2 10 10 Mobile.
13 88 2 10 10 Mobile.
14 80 2 10 10 Mobile.
15 1 1 03 11 Toll Free No.
16 8 2 03 10 Mobiles in Series 8
17 7 2 03 10 Mobiles in series 7
18
19
20
Cont...

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6. CoS PREFIX TABLE PROGRAMMING
Sr. No. CoS Prefix Class of Service Min. Digits Max. Digits Purpose
21
22
23
24
25
26
27
28
29
30

Display command : > d COSP

b. Initialize default CoS Prefix Table

Function: To load the default CoS Prefix table as indicated above.

Code: #69 + PW + 089 + 1234 + *
clear COSPrefix
Allied Program : 088
Default Value : Refer program 088

With Old veriosns there was a space for defining only 15 such CoS prefixes out of which 11-12
are default and can not be replaced. They can only be modified. Hence once all 15 entries are
fulfilled, system won't accept further entries.

For this purpose it's advised to reset all the entries and program only first digits such as 7,8,9 & 1
with required Min & Max digits.

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7. LCR – LEAST COST ROUTING PROGRAMMING
a. Junction Service Provider

Function: Programming the service provider from whom the line is received. Distinguishing the
lines as different service providers for internal use.
Useful for LCR and billing of the lines are taken from more than one service provider.
E.g. BSNL, Reliance etc. Please note that Service Provider 0 will not be considered for LCR at all.
Code: #69 + PW + 072 + Service Provider ( 0 - 5)+ * + JUN No. + * + JUN No. + …
set junserv<service provider no:0-5><junno>
Example: To set junction numbers 001 & 002 as service provider 1 (say BSNL), the codes will be
as follows:
Tel. Code: #69 + PW + 072 + 1 + * + 001 + * + 002+ *
H.T. Code: set junserv 1 001
set junserv 1 002

Allied Program : 157, 000-24.

Default Value : 0
Display command : > d J

SP=0 should not be used in LCR since it represents default service

NOTE Provider.

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7. LCR – LEAST COST ROUTING PROGRAMMING
b. Set LCR Prefix

Function: To set which service provider is to be chosen on the user dialing a particular prefix
digit.
Code: #69 + PW+ 157 + Entry No.( 01 - 25 ) + Prefix (00, 1 - XXXXX)+ * +LocalSP1 + STD
SP1 + LocalSP2 + STD SP2[SP: 1-5] + *.
Set LCRPr<entryno><prefix0-XXXXX><localSP1><STD Sp1>
<localSP2><STD SP2> [SP:1-5]
Example: For choosing BSNL (set as service provider 1) as 1st choice and Reliance (set as
service provider 2) as 2nd choice for LCR for a local Reliance landline number (starting with
3), and Reliance as 1st choice and BSNL as 2nd choice for LCR for a STD Reliance landline
number (starting with 3), the codes will be as follows:
Tel. Code: #69 + PW + 157 + 03 + 1 + 2 + 2 + 1 + *
H.T. Code: set lcrpr 3 1 2 2 1

Allied Program : 072 & 000-24.

Default Value : None.
Display Command : > d LCRPR

NOTE Code Sr. No. should be contiguous i.e. 01-25 without any gap.

c. Clear LCR Prefix

Function: To clear off the LCR Prefix table programmed through Program Code 157.
Code : #69 + PW + 160 + LCR Prefix (01-25 / 99 – for all ) + *
Clear LCRPR < entry no. 1-25 or 99 for all >
Allied Program : 157.
Default Value : None.

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7. LCR – LEAST COST ROUTING PROGRAMMING
d. Set LCR code Table

Function: In case of a new STD code arising other than the existing STD codes present, the
choice of Service Provider can be set using this program.
Code: #69 + PW + 158 + Code Srl. No. + Sp Choice 1 + SP Choice 2 + LCR Code + *
Code Srl. No. : 01 to 10 (50 Incase of ARM Split CPU Ver. 0.4 onwards)
SP Choice1 / SP Choice 2 : 1 – 5
set lcrcode<code srlno:1-5><code:max 7 digits><SP CH1><SP CH2>[SP:0-5]
Example: To set the first additional LCR Code as Port Blair (0319) with BSNL (set as service
provider 1) as the 1st choice for routing and Airtel (set as service provider 3) the 2nd choice for
routing.
Tel. Code: #69 + PW + 158 + 01 + 1 + 3 + 319 + *
H.T. Code: set lcrcode 1 319 1 3

Allied Program : None

Default Value : None
Display Command : d LCRC

e. Clear LCR Code

Function: To delete the information entered using program code 158.

Code: #69 + PW + 159 + Srl. No. + *
Srl. No. = 01 – 50 To clear code at particular Srl. No.
= 99 To clear entire code table.
clear lcrcode<srlno:1-10 or 99 for all>
Example: To delete the code set at position 1 via the previous code (as shown in the previous
example, codes will be as follows:
Tel. Code: #69 + PW + 159 + 01 + *
H.T. Code: clear lcrcode 1

Allied Program : 158

Default Value : None
Display Command : d LCRC

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7. LCR – LEAST COST ROUTING PROGRAMMING
f. Program Centrex Table

Function : Program defines centrex numbers that would get dialedout from the system using
LCR.
Code : #69 + PW + 165 + Entry (01-15) + Centrex Len. (1-6) + Serv. Prov. (1-5) +
Modify Flag (0-1) + * + Digit/s (1-99) + *
Entry : Sr. no. of Centrex Digit plan.
Centrex Len. : Length of Centrex Number
Serv. Prov. : Service Provider through which Centrex dialing is desired.
Modify Flag : Flag indicating whether the Tel. No. dialed needs
modification before it's actually being dialed out on desired JUN.
Digit : Starting one or two digits of Centrex Number.
This feature can not be programmed using Hypr Terminal

Allied Program : None

Default Value : None.
Display command : d CNTRXT

g. Clear Centrex Table

Function : Clears the Centrex Number table programmed using program 165.
Code :#69 + PW + 166 + Entry (01-15/99) + *

This feature can not be programmed using Hypr Terminal

Allied Program : 165

Default Value : None.
Display command : d CNTRXT

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7. LCR – LEAST COST ROUTING PROGRAMMING
h. Program Modify Number Table

Function : This program defines whether the Telephone Number dialed should be modified
before being actually dialed out on specific Service Provider.
Code : #69 + PW + 167 + Serv. Prov. (1-5) + Strip digit Len (0 ~ 9) + Add Digits (0-
99999) + *
Strip Digit Len. : No. of digits to be eliminated from the dialed no.
before being dialed out. ( 0 – No Elimination; 9 – Eliminate all)
Add digits : digits to be attached to the no. before being dialed out.

This feature can not be programmed using Hypr Terminal

Allied Program : None.

Default Value : None.
Display command : d MODIFYT

i. Clear Modify Number Table

Function : Clears all entries made using Prog. 167.

Code : #69 + PW + 168 + Serv Prov. (1-5) + *

This feature can not be programmed using Hypr Terminal

Allied Program : 167.

Default Value : None.
Display command : d MODIFYT.

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8. AUTO ATTENDANT MESSAGE PROGRAMMING
a. Message Time Zone Programming

Function: To set the time zones (max 4) for each day of the week so that the Auto Attendant plays
the appropriate Voice Messages during the organization's working & non-working hours.
Code: #69 + PW + 081 + DOW (1 – 7) + Z1 Start (XXXX) + Z2 Start (XXXX) + Z3 Start (XXXX)
+ Z4 Start (XXXX) + *

NOTE XXXX is the start time for each zone to be represented in a 24 Hours format

set tzones<dow:1-7><Z1><Z2><Z3><Z4>[Z1-Z4:Zone Start time HHMM]

Example:
1. To set the 4 time zones for Tuesday to start at 9.30am, 12pm, 4pm & 6pm, the code will be as
follows:
Tel. Code: #69 + PW + 081 + 2 + 0930 + 1200 + 1600 + 1800 + *
2. To set the 4 time zones for Sunday to start at 5.00am, 5.01am, 5.02am & 5.03am (explained
above), the code will be as follows:
Tel. Code: #69 + PW + 081 + 7 + 0500 + 0501 + 0502 + 0503 + *

In event of the same message to be played, the time zones still have to be
set with the decided message for all four time slots.
NOTE

Allied Program : 082,083,084& 067.

Default Value : None.
Display Command : N.A.

Same Time Zone Programming would be referred to for Time Zone based
Auto Attendant Fail Landing.
NOTE

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8. AUTO ATTENDANT MESSAGE PROGRAMMING
b. Welcome Message Table Programming

Function: To allot which messages are to be played during the various time zones by creating 9
such combinations in a table form that can be directly allotted individually to the various junction
lines
Code: #69 + PW + 082 + Tb. No. (1– 9) + * + Z1 Msg (1-8) + Z2 Msg + Z3 Msg + Z4 Msg
+*

Please Note: The applicable message number for the 4 time zones for each
table is decided as per the programming done while recording the voice
NOTE messages as shown in the program code number 8 [d]

Example: To store message number 2, 4, 7 & 8 in message table number 5 for the time zones 2,
1, 3 & 4 respectively, the code will be as given below.
Tel. Code: #69 + PW + 082 + 5 + 4 + 2 + 7 + 8 + *

Allied Program : 081

Default Value : None

c. Assign Message Table to Junction

Function: To assign a particular message table (as programmed using code 8 [b]) individually to
each junction line. Note that Message No. 8 if used as Dial Tone message, can not be used for
ATT.
Code: #69 + PW + 083 + JUN No. + Tb. No. (0 – 9) + *.
0 – Assign default message table
1 – 9 : Assign specific message table
Example: To assign message table 5 to junction 003, the code will be as follows:
Tel. Code: #69 + PW + 083 + 003 + 5 + *

Allied Program : 081, 082.

Default Value : None.

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8. AUTO ATTENDANT MESSAGE PROGRAMMING
d. Record Auto Attendant Messages/ Music of User's Choice

Function: To record 4 different messages (1 – 4 ) of 16 Sec. each. While 3 different messages ( 5

– 7 ) of 8 Sec. each to be used in various combinations in the programmable time zone tables
(refer 8[d]) that are allotted to the junction lines. The same code can also be used to record music
of the user's choice for a maximum duration of 64 sec..
MSG 08 would be of 32 Sec. and can be played as Dial Tone Message for Rooms / Extensions
using respective programming.
Code: #69 + PW + 084 + Msg No. (01 – 08) + * + ##Record Msg
#69 + PW + 084 + Msg No. ( 09 ) + * + ##Record Music
Example: To record the message 'Good Morning. Please dial the desired extension number or
wait for assistance.' as message number 1 in the system, the code will be as follows:
Tel. Code: #69 + PW + 084 + 01 + *
After dialing this code, the programmer/artist should speak the sentence - as given above/as per
requirement - in the receiver of the telephone instrument used for recording only after hearing the
beep. Disconnect to stop recording. The recording will automatically stop with the message time
limit is over. Do not disconnect before the initial beep is heard As the message can not be
recorded again till the system is restarted..

Allied Program : 081, 082, 083 ,028, 307& 000-29.

Default Value : None.

e. Play Recorded Auto Attendant Messages

Function: To playback messages recorded using program code 8[d] to verify fidelity as well as
quality
Code: #69 + PW + 085 + Msg. No. (01 – 09) + *
Example: To check the message number 5 recorded in the system via program 8[d], the code will
be as follows:
Tel. Code: #69 + PW + 085 + 05 + *

Allied Program : 084

Default Value : None

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8. AUTO ATTENDANT MESSAGE PROGRAMMING
f. Erase Auto Attendant Messages

Function: To erase all manually recorded messages from the system (01~09)
Code: #69 + PW + 086 + 1234 + * Here 1234 is fixed and has no relevance with Prog
PW.

Allied Program : 084.

Default Value : None.

NOTE This command would erase all the messages in one go.

g. Assign User Recorded Music as Music on Hold

Function : To enable / activate Music recorded by User as Music on Hold for the system.
Code : #69 + PW + 028 + Day Music (0/1) + Night Music (0/1) + *
0 - System Default music , 1 - User programmed music
set music<digit:0-1><digit:0-1>
Example: To set the User Programmed Music option for Day Mode and the Default Company
set Music option for the Night Mode, the codes will be as follows:
Tel. Code: #69 + PW + 028 + 1 + 0 + *
H.T. Code: set music 1 0

Allied Program : 084.

Default Value : None

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8. AUTO ATTENDANT MESSAGE PROGRAMMING
h. Select Language for Auto Attendant Voice Prompts

Function : To select language for Default Welcome message on Junction line for Auto
Attendant.
Code : #69 + PW + 029 + Digit + *
Digit : 0 – English 1– Hindi 2 – Only DID Tone.
Example: To set the Auto Attendant to play the Voice Guidance prompts in Hindi, the code will be
as give below:
Tel. Code: #69 + PW + 029 + 1 + *
H.T. Code: Not Available

Allied Program : 065 / 116.

Default Value : 0.
set vglang<digit:0-2>

NOTE Display command is not available for commands 082 thro’ 086. (Section 8)

66 Email: support@synteltelecom.com
9. E1 JUNCTION PROGRAMMING Onboard PRI can not be switched to E1

a. E1 Channel Setting

Function: To define how many channels will operate as incoming and how many will operate as
outgoing from the available number of channels subscribed for in the E1 along with the sequence
of line seizure.
Code: #69 + PW + 101 + JUN No. + Max Ch (30) + Max OG Ch (00-30) + Direction (1 – 2) + * +..
Direction: 1 – Ascending 2 – Descending
set eoglim<junno><Max ch:1-30><Max OG ch:1-30><Hunt Dir:1=asc 2=desc>
Example: To set the channels of E1 line installed in Slot 2 (with a JLCC card in Slot 1) with a total
of 14 channels as outgoing to be accessed in the ascending order, the codes will be as follows:
Tel. Code: #69 + PW + 101 + 004 + 30 + 14 + 1 + *
H.T. Code: set eoglim 004 30 14 1

Allied Program : None.

Default Value : 30- 30.
Display command : > d J

b. E1 Parameter Setting

Function: To define the various parameters of the E1 Line like Signal Type, Operating mode,
Category, etc
Code: #69 + PW + 102 + JUN No. + Signal Type (1 – 3) + Master/Slave (1 – 2) +
Category (1 – 2) + * + …
Signal Type Master/Slave Category
1 – Pulse 1 – Slave 1 – Local
2 – DTMF 2 – Master 2 – STD
3 – R2MFC
set epara<junno><sig:1=pulse2=dtmf3=r2mfc><dgt:1=slave2=mast><cat:1=local2:std>
Example: To set the E1 parameters on junction 004 as DTMF type in master mode and STD
enabled, the codes will be as follows:
Tel. Code: #69 + PW + 102 + 004 + 2 + 2 + 2 + *
H.T. Code: set epara 004 2 2 2
Allied Program : None
Default Value : E1GRP/Ans Sig. – Y/STD/R2MF/None
Display command : > d J

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9. E1 JUNCTION PROGRAMMING
c. E1 Landing Extension - FNP

Function: To define the landing extension for the incoming calls on each of the junction lines
(channels) in the day mode as well as the night mode
Code: #69 + PW + 103 + JUN No. + *+ Day Ext. No. + * + Night Ext. No. + * + …
set eland<junno><Dayno><Nightno>[Dayno/Nightno:Extno/Att-910/Huntgrp 681-695]
Example: To set the landing extension of the E1 line one junction 004 as 910 in the day mode
and the landing hunt group 682 in the night mode, the codes will be as follows:
Tel. Code: #69 + PW + 103 + 004 + 910 + 682 + *
H.T. Code: set eland 004 910 682

Allied Program : None

Default Value : Operator ( Ext. 202)
Display command : > d J

d. Programmable CLI Length for E1 - FNP

Function : Previously, CLI was displayed only when MSN was enabled. Now, this program
enables to achieve the same even if MSN is not programmed. The code for same is :
Tel. Code : #69 + PWD + Prg.code 104 + Jun No. + Cli no. (01 -16)+ *

set ecid <junno><cli num len:1-16>

68 Email: support@synteltelecom.com
10. PRI JUNCTION PROGRAMMING
a. Channel Setting

Function: To define how many channels will operate as outgoing from the available number of
channels subscribed for in the PRI. It is also defines how the channels would be selected during
seizure
Code: #69 + PW + 115 + JUN No. + Max Ch (30) + Max OG Ch (00-30) + Channel Selection (0/1) + *
Channel Selection = 0 : Channel decided by Exchange ( Default
= 1 : Channel offered by PABX ( For Huwai PRI Excg. )
set prioglim<junno><Max ch:0-30><Max og ch:0-30><Sel. CH : 0 – Default / 1 – PBX offered>
Example: To set 20 channels as outgoing for a 30 channel PRI line set on junction 005, the codes
will be as follows:
Tel. Code: #69 + PW + 115 + 005 + 30 + 20 + *
H.T. Code: set prioglim 005 30 20

Allied Program : None

Default Value : 30 – 30; Channel Selection decided by Exchange.
Display command : > d J

b. Landing Extension - FNP

Function: To define the landing extension for the incoming calls on each of the Channels of the
PRI line except for the MSN defined, in the day mode as well as the night mode.
Code: #69 + PW + 116 + JUN No. + * + Day Ext. No. + * + Night Ext. No. + *
set priland<junno><Dayno><Nightno> [Dayno/Nightno:Extno/Att-910/Huntgrp 681-690]
Example: To set the landing extension of the PRI line on junction 005 as the Auto Attendant in
the day mode and extension 224 in the night mode, the codes will be as follows:
Tel. Code: #69 + PW + 116 + 005 + * + 910 + * + 224 + *
H.T. Code: set priland 005 910 224

Allied Program : None

Default Value : 202 - 202.
Display command : > d J

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10. PRI JUNCTION PROGRAMMING
c. Define Network Clock Source

Function : In case of two PRIs installed in the same system, this code is used to define the source
from where the PRI clock is to be extracted so as to set the synchronization between the system
and the service provider. The system automatically identifies the primary & secondary clock
sources on inserting the PRI cards. However should the user wish to redefine the same, the given
code would be required.
Code : #69 + PW + 043 + Primary Clock Slot No. (01 –16) + Secondary Clock Slot No.
(01 – 16 )+ *
set nwclk <slot no:01-16><slot no:01-16>
Example : To set the PRI line in slot 15 as primary Network clock source whereas the one in
slot 03 as secondary N/w CLK source, the codes will be as follows :
Tel. Code : # 69 + PW + 043 + 15 + 03 + *
H.T. Code: set nwclk 15 03

Allied Program : None

Default Value : None.
Display command : > d SYSM

d. PRI Category

Function: To define PRI line as Local or STD so that the same can be seized using 0 or 8
respectively.
Code: #69 + PW + 117 + Jun no. + Digit ( 1 – 2 ) + *
Digit : 1 – Local 2 - STD
set PRICA<JUN No.><Digit 1/2>
Example : To set the PRI line set on JUN 005 as STD type, the codes will be as follows :
Tel. Code: # 69 + PW + 117 + 005 + 2 + *
H.T. Code: set prica 005 2

Allied Program : None

Default Value : STD
Display command : > dj

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10. PRI JUNCTION PROGRAMMING
e. Program CRC Parameter

Function: While terminating a PRI line in PABX, it is necessary to match CRC settings of PRI line at
Service Provider with the ones in PABX. In case mismatch exists the PRI line does not get
through.
This adjustment is made possible with this program.It is possible to program the same selectively
i.e. a system may have different PRI of varying CRC parameter.For onboard PRI, slot no. would be
09.
Code: #69 + PW + 169 + <Slot No. 01-16 > + Digit ( 0 – Off / 1 – ON ) + *
SET PRICRC <slot.no>+<0/1> (Default:CRC off )
Allied Program : None
Default Value : CRC – OFF.

This command is applicable with ARM Split CPU Ver. 0.3 , ARM CPU 0.7
onwards & Combo (Slot No. not required ). For standalone PRI Ver. 0.4
NOTE ( C.S. 546B).

f. Calling Party Number Information

Function : In case of GSM PRI provided by the Service Providers, it needs to match settings
of PRI Numbering plan & Type of Number else although the line gets UP, problem is observed
during dialing viz. – either I/C or O/G calling is not possible.
Code : #69 + PW + 216+<Type of number>+<Numbering Plan>+ *
TYPE of NUMBER NUMBERING PLAN
1 Unknown 1 Unknown
2 International Number 2 ISDN/Telephony Numbering Plan
3 National Number 3 Data Numbering Plan
4 Network Specific Number 4 Telex Numbering Plan
5 Subscriber Number 5 National Standard Numbering Plan
6 Abbreviated Number 6 Private Numbering Plan
7 Reserved for Extensions

This feature can not be programmed using Hypr Terminal

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10. PRI JUNCTION PROGRAMMING
Allied Program : None
Default Value : Type of num: Subcriber no, Num plan : ISDN/Telephony
Display command : > dSYSM

g. Called Party Number Information

Function : With PRI provided by Vodafone requires to define Type of number and numbering plan
for call party so that for dialing local numbers, area code is not required. The program for the
same is as follows :
Code : #69 + PW + 218+<Type of number>+<Numbering Plan>+ *
TYPE of NUMBER NUMBERING PLAN
1 Unknown 1 Unknown
2 International Number 2 ISDN/Telephony Numbering Plan
3 National Number 3 Data Numbering Plan
4 Network Specific Number 4 Telex Numbering Plan
5 Subscriber Number 5 National Standard Numbering Plan
6 Abbreviated Number 6 Private Numbering Plan
7 Reserved for Extensions

This feature can not be programmed using Hypr Terminal

Allied Program : None

Default Value : Type of num: Unknown, Num plan : Unknown
Display command : > dSYSM

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11. VOIP SIP TRUNKING
A. Programmable Logical Partitioning

Function : This feature would prohibit connectivity of PSTN Trunk with VoIP Extensions.
Tel. Code : #69+ PW + 091 + 1/0 + *
set lgclprtn <Digit:0/1>
The status can be viewed using display command “d SYSM.”

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12. COMMON PROGRAMS FOR VOIP SIP CARD
a. Program SIP TIE Card IP Address

Function ; This command will set IP Address of SIP card which is present in PBX system. Here
Programmer must give slot number in which card is inserted. When this command will be
entered, this command will be sent to SIP TIE card present in that slot. After that Programming
software will wait for response. On receiving positive response, programming software will allow
to execute next command. If programming software will not receive response from SIP TIE card
in 10 seconds, it will discard this command and allow executing next command. This is
applicable for all commands in this section except SIP TIE card restart command.
Tel. Code: #69 +PW + 410 + slot no + *+ IP Addr <1st element>+* <2nd>+ *+
<3rd>+*+<4th> + *
set SIPIPaddr <slot no><1st element><2nd Element><3rd Element><4th Element>
Allied Program : None
Default Value : 10.25.10.88

b. Program SIP TIE Card Netmask

Function :
Tel code : #69 + PW + 411 +slot no + * + Netmask <1st element> + * <2nd>+ * +
<3rd> + *+ <4th> + *
set SIPNEtmask < slot no><1st element><2nd Element><3rdElement><4th Element>
Allied Program : None
Default Value : 255.255.255.0
Display command : > d SIPCR

c. Program SIP TIE Card Gateway

Function :
Tel. Code#69 + PW + 412 +slot no + * +Gateway<1st element> +* + <2nd> + *+
<3rd> + *+ <4th> +*
set SIPGAteway < slot no><1st element><2nd Element><3rdElement><4th Element>
Allied Program : None
Default Value : 10.25.10.111
Display command : > d SIPCR

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12. COMMON PROGRAMS FOR VOIP SIP CARD
d. Restart SIP TIE Card

Function : When all above parameters are configured, it is necessary to restart SIP TIE card.
Above set parameters will be effective only after restarting the card.
Tel. Code : #69 + PW + 414+ <slot no> + *
set SIPREStart <Slot no.>

e. Set SIP Signalling Port

Function : It is the port defined in router for signaling to happen between SIP Card in PBX out of
network over Public IP. The respective port is forwarded to Local IP of the SIP Card which is not
blocked from Service Provider end (Public IP). SIgnalling Ports generally starts from Port No.
5060.
Now it is possible to set individual port for signaling for each VoIP card been used in NEOS
PBX. However it is mandatory to separate these ports with a gap of two. Viz. – if 5060 has been
assigned to SIP Card 1 for SIP card 2 it has to be 5062, for third 5064 and so on. Port 5070
should not be used as the same is used for internal process of the card.
Tel. Code : #69 + PW + 434 + slot no (xx) + Portno (1-65535)+ *
set sipsigport <slot no><Portno(1-65535)>
Allied Program : None
Default Value : None
Display command : > dSIPCR

f. Set SIP RTP (Speech) Port

Function : It is requiredto provide ports for speech path to get established referred to as RTP
ports. For 16 channels 32 consecutive ports needs to be allocated/reserved per card. Depending
on the ports been allowed to set (kept 'open' from ISP service provider) RTP ports can be
allocated.
Tel. Code : #69 + PW + 435 + slot no (xx) + Portno (1-65535)+ *
set siprtpport <slot no><Portno(1-65535)>

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12. COMMON PROGRAMS FOR VOIP SIP CARD
Allied Program : None
Default Value : None
Display command : > dSIPCR
EXAMPLE :
Consider that 3 SIP cards are to be installed in a NEOS PBX having LAN IPs as
10.25.10.140,141,142 and interfacing through Public IP 123.201.33.101 the settings would be
as follows: Here Service Port are the ports of Public IP whereas Internal Port refers to Internal
LAN port interfaced with the SIP Card.
Sr. No. Service Port Internal Port IP
1. 5060 5060 10.25.10.140
2. 4000-4031 4000-4031 10.25.10.140
3. 5062 5062 10.25.10.141
4. 4032-4063 4032-4063 10.25.10.141
5. 5064 5064 10.25.10.142
6. 4064-4095 4064-4095 10.25.10.142

Here RTP port allocated for cards are 4000 to 4031; 4032 to 4063 and 4064 to 4095 respectively
for three SIP Cards. These ports are to be forwarded onto respective cards' Internal Ports (LAN
IP) in the router settings.

g. Set Early Media Mode

Function : Early Media is the concept which makes the SIP Ext. user with the aware of call
progress for an outgoing call (internal/external) made from the SIP Ext.
When this mode is ON (defalt), system connects the speech before called party is actually
connected to play RBT or some VGs. On the contrary, when the mode is set OFF, the speech
would get connected when the called party gets connectd without any progress tones/ RBT been
received by the SIP Ext. user.
This feature is proactively required when the SIP Ext. are interfaced with a auto dialer and the calls
needs to be offered to the agents only if the call is established.
Tel. Code: #69 + PW + 436 + Ext no (x-xxxxx) + Early Media(1-ON/0-OFF)+ *
set sipextem <ExtNo><digit:1=EARLY MEDIA ON 0=EARLY MEDIA OFF>
Allied Program : None
Default Value : Type of num: Unknown, Num plan : Unknown
Display command : > dSYSM

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12. COMMON PROGRAMS FOR VOIP SIP CARD
h. Programmable Input Gain for SIP Ext./ Trunk / Tie Card

Function : This program facilitate to adjust incoming speech gain (TX & Rx) in case of SIP Ext/ .
Trunk / Tie Card.
Tel. Code : #69+PW + Prg.code 419 + slot no+ * + Gain level 1-63(-31dB to +31dB) *
(GainLevel = Gain(dB)+32)
set sipinpgain <slot no><GainLevel:1(-31dB) to 63 (+31dB) >
In order to set gain, gain level has to be set. To calculate gain level, the formula shown in
command help can be used. Below are some example calculations for ease of use.
Eg.1: If Desired gain = -12 dB
Gain level = Gain(dB) + 32  -12 +32 = 20
Eg.2: If Desired gain = +30 dB
Gain level = Gain(dB) + 32  30+32 = 62
Display Command : d SIPJUNpara

Allied Program : None

Default Value : -18 dB
Display command : > d SIPCR

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13. VOIP TIE NETWORKING (SIP TIE Card Ver. 0.4)

a. Tie Route Method

Function : Two or more NEOS exchanges can be interconnected using VOIP TIE JUN. If numbering
scheme of all the exchanges are same, it might create conflict while the call is routed amongst the PBX.
Hence each PBX can be distinguished by a code defined for each PBX. It's called as 'Own PBX Code'.
This enables the PBX user's call to the specific Exchange inspite of having same Ext. Numbering for
interconnected PBXs.
Thus if extension numbers of the interconnected PBX are different then the method of inter-calling is
referred to as EXT. Num. method whereas if Ext. Nos. are same then as described above, the alling
pattern is referred to as PBX Code pattern.
The selection of the same accordingly can be done by the following program.
Tel. Code: #69+ PW + 400 + <Method: 1-PBX code /0:Ext.Num > + * (Default Ext. Num)
set troutmthd <Digit: 1=PBX code/ 0=Ext. numbering>
Default Value : 0
Display Command : d TIER

b. Own PBX Code

Function : As described in the Tie Route method, if Ext. Nos. of interconnected PBXs are same then
each PBX would be assigned as code which indirectly functions as Route Code for the specific
PBX.While dialing is made referring to this code, the call would be directed to the specified PBX.
Following is the program for defining code for such PBXs.
Tel. Code: #69 + PW +401 + Own PBX code(10-99) + * (Default 0)
set pbxcode <code no 10-99>
Default Value : None
Display Command : d TIER

c. Auto Route Selection

Function : There are 2 possible ways to dial the outgoing call.
a. User can dial TIE access code and then user can dial other PBX Extension number. In this
case ARS mode will be OFF.
b. User can dial only Extension number and PBX can decide whether this is local extension
call or Tie Extension call and route accordingly. In this case, ARS mode will be ON.
Tel. Code: #69+ PW + 402 + ARS: 1=On/0: Off + * (Default OFF)
set tiears <Digit:1=on/ 0=off >
Default Value : OFF
Display Command : d TIER

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13. VOIP TIE NETWORKING
d. Tie Digit Timeout

Function : This program defines the time after which the call would get matured / placed on the
specified route. Dialing # after the dialing is over, would immediately route the call to desired
destination. Default value is 100 i.e. 10 Sec.
Tel. Code : #69 + PW + 404 + Dig dial timeout <001 (100msec) - 100(10sec) > + * 1
set tiedigtme<time:1-100>

e. Tie Leading Digit / Tie Route Table Signaling port added since Ver. 1.88

Function : This is main part for IP Networking programming. Here user can program leading
digits and destination IP of other PBX. User can program 16 different routes as a leading digit,
User can program any series of other PBX. For example, if other PBX is having extension numbers
from 200 to 299, User will program leading digit as 2.
User can program maximum 4 Destination IP address for each route entry. Purpose of providing
4 IP addresses is that if first programmed IP Address is not reachable, PBX should dial code using
2nd Destination IP Address and so on. Out of this 4 IP address, user will program 1st Destination IP
address in this command.
Tel. Code: #69 + PW + 405 + Sr.no (01-16) + Leading dig (1-4 dig ) + * + Destination
IP 1st+ * + 2nd element + * + 3rd element + * + 4th element + * +<port(1-65535)> + *
set tieroutbl <Sr.no(1-16)><Leading dig (max 4 dig)><1st element (Destination IP
1)><2nd element><3rd element><4th element><port(1-65535)>

Default: Blank

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13. VOIP TIE NETWORKING
f. Add / Strip Digit

Function : In case there is a requirement such that the number dialed by the user needs to be
modified before placing the same onto the Tie No.
Tel. Code: #69 +PW + 406 + sr.no (01-16) + Add dig + * + sub dig cnt + *
set tieaddsub <Sr.no (1-16)><add digits (max 4 dig)><sub digit(0-9) >

g. Min – Max Digit / Tie Destination Number Length

Function : We programmed leading digit in previous command. But, we have not programmed
extension number length of other PBX Extensions. So it is necessary for PBX to know the length of
other PBX Extension number. In this command, user can program Minimum and Maximum length
of other PBX Extension number. Please note that this command is connected with route defined in
previous command.i.e. User must enter route entry number for which this command needs to be
set. Using this command PBX will determine following things:
a. If dialed number is less than minimum digits required to route call, PBX will not route the
call.
b. If dialed number is equal to maximum digits required to route call, PBX will immediately
route the call. PBX will not wait for inter digit timeout expiry.
c. If dialed number is greater than minimum digits required but less than maximum digits
required dialing the call, PBX will wait for inter digit timeout expiry and after that PBX will
route the call.
Tel. Code: #69 +PW + 407 + sr.no(01-16) + Min dig(01-22) + Max dig(01-22) + *
set tieminmax <Sr.no (1-16)><Min dig(1-22) ><Max dig(1 -22)>

h. Load Default Tie Parameters

Function :
Tel. Code: #69 + PW + 415 + <slot no> + *
set SIPDEF <Slot no.>

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13. VOIP TIE NETWORKING
i. Program Alternate destination IPs in Routing Table

Function :As discussed during Tie route table command, User can program up to 4 Destination
IPs.Using this command user can do that. Please note that this command is connected with route
defined in TIE route table command. I.e. User must enter route entry number for which this
command needs to be set.
Tel. Code : #69 + PW + 416+ srno(01-16) + IP Add. (02-04) + * + <1st element> +
*<2nd>+ * + <3rd> + *+ <4th> + *
set TIEDEStip <Sr.no 01-16><IP Add.(2-4)><1st Element><2nd><3rd><4th Element>

j. Clear Tie Route Table

Function : This program enables the user tp refresh / clear the contents of Tie route table.
Tel Code: #69 +PW + 409 +sr.no(01-16)/999 + *
clear tieroutbl <Sr.no(01-16)/999>

k. Programmable Remote IP for SIP Extension Card

Function : Remote IP is required if you want to enable remote SIP extension. SIP extension is
called remote if it runs on internet i .e. On the cloud. This version supports SIP remote extensions
(E,g, Hardphones / Softphoes / Android Softphones on 3G or Leased Line ).
Tel Code : #69+PW + Prg.code 418 + slot no+ * +Ip address <1st element + * +
set SIPPUBIP<slot no><Addr:1st element><2nd><3rd><4th>
Default : 111.111.111.111

NOTE Operating Remote IP Ext. on broadband is not allowed.

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13. VOIP TIE NETWORKING
l. Set SIP NAT Mode

Function : Network Address Translation (NAT) translates internal or private IP addresses to public
or globally routable IP addresses and also translates ports.This allows for remote networks (with
private addresses), residing behind NAT routers and/or firewalls, to communicate freely with
each other
Tel Code : #69 + PW + 439 + SlotNO(1-16) + Enable/Disable(1/0)+ *
set sipnatting <slot no><digit:1=Enable 0=Disable>
Default : Disable

m. Internal Call Forward to Tie Extension (for PBX CODE Method only)

Function : When two NEOS are connected using TIE, calls from One NEOS can be forwarded to
another NEOS by executing this program.

Tel Code : #513 + incoming Call Type + Call forward Type + PBX CODE+Tie Ext Number + #
Incoming Call Type Call Forward Type
01- Extension 01 - Unconditional
02- Junction02 - Busy
03- DID 04 - No Reply
04- All Calls
Hyper Command Not Applicable
Default : Disable

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14. CLI BASED ROUTING
a. Set CLI Based Routing Table - FNP

Function : This code is used to set the 99 numbers to be routed based on the CLI details.
Code : # 69 + PW + 044 + Sr. No. + CLI No. + * + Day Ext. + * + Night Ext. + *
Sr. No. = 01 to 99
CLI No. : CLI No. exactly seen in call record.
set cliroute<sr.no:01-99><cli number:Max 16 digit><Day Ext><Night Ext>
Example: To store a local mobile number 09850073822 (as observed in the records) as serial
number 20 in the CLI based routing table and set the same to land directly at extension 226 in the
day mode and extension 240 in the night mode, the codes will be as follows.
Tel. Code: #69 + PW + 044 + 20 + 09850073822 + * + 226 + * + 240 + *
H.T. Code: set cliroute 20 09850073822 226 240

Allied Program : 063 , 000 – 11

Default Value : None
Display command : > d CLIRT

b. Clear CLI Based Routing Table

Function : This code is used to delete a particular number stored in the CLI based routing
table or to clear the complete table from the system.
Code : # 69 + PW + 045 + Sr. No. + *
Sr. No. = 01 to 99 Clear particular No.; = 00 Clear Entire table..
clear cliroute<digit>(0:for all or 1-99 for specific)
Example: To delete the earlier mobile number – set on serial number 20 – from the CLI based
routing table, the codes will be as follows:
Tel. Code: #69 + PW + 045 + 20 + *
H.T. Code: clear cliroute 20

Allied Program : 044

Default Value : None

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14. CLI BASED ROUTING
c. CLI Based Day/Night Landing (Enable / Disable)

Function : This code is used to either enable or disable the functioning of CLI based routing in the
Day & Night mode.
Code : # 69 + PW + 046 + Day ( 1- Enable / 0-Disable) + Night ( 1- Enable / 0-Disable) + *
Hyper Command Not Applicable
Example: To enable CLI based Routing in the day as well as night mode, the code will be as
follows:
Tel. Code: #69 + PW + 046 + 1 + 1 + *

Allied Program : 044

Default Value : Enable

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15. MSN BASED ROUTING
For MSN No. programming follow programming sequence as
Prog. 201, 202, 207 & 203. All program data related to MSN can be viewed using command
> d msnt

MSN Tables will be 1 – 3 for 256P CPU whereas 1 – 4 for Combo CPU, ARM
CPU 0.7 and ARM Split CPU 0.3 onwards.
NOTE

a. Assign MSN Table to Junction

Function :This code is used to assign a particular MSN table to a PRI junction connected to the
system. Please note that more than one MSN table cannot be assigned to a particular PRI
junction. On the other hand, a provision for 4 separate tables has been made so as to cater
to a system with more than one PRI card. ( MSN applicable for maximum 4 PRIs )
Code : # 69 + PW + 201 + JUN No. (XXX) + MSN Table No. (1 – 4 ) + *
set msntbljun <junno><msn tbl no:1-4>
Example: To assign MSN table 1 to the PRI line on junction 005, the codes will be as follows:
Tel. Code: #69 + PW + 005 + 1 + *
H.T. Code: set msntbljun 005 1

Allied Program : None

Default Value : None

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15. MSN BASED ROUTING
b. Program MSN Number Length

Function : This code allows the user to define the maximum length of the MSN number to be
followed by the system. Please note that this number cannot exceed 4 digits as the remaining
digits belong to the pilot number to be added as the prefix.
Code : # 69 + PW + 202 + MSN Tbl. No.(1 – 4) + MSN No. Length (X) + *
set msnnolen <msntbl no:1-4><msnno len:max.8>
Example: To set the maximum length of the MSN numbers as 3 digits for MSN table number 1, the
codes will be as follows:
Tel. Code: #69 + PW + 202 + 1 + 3 + *
H.T. Code: set msnnolen 1 3
Allied Program : 201
Default Value : None

c. Assign MSN No. to Port

Function : This code is used to define the MSN Table contents including the representing MSN
numbers for their respective ports on the extension side. Please note that the port number should
not be confused with the junction or extension number. Each slot in the system represents 16
ports counted from bottom to top, irrespective of the type of card physically used. Same program
can be used to assign MSN no. to Hunt groups.
Code : # 69 + PW + 203 + MSN Tbl. No. ( 1 – 4 ) + * + port no. (XXX) + MSN No.
( as per length programmed) + * + port no. + MSN no. + * + ….
set msnportno <msntbl no:1-4><port no:001-145><msn no:as per msnno len>
Example: Going by the example stated above, let us assume that a 8 port JLCC is inserted in slot
1 and a 16 port LCC in slot 2. Then to assign the MSN number 223 to the first extension port on
the JLCC (this will be port 005) and MSN number 239 to the 2nd port on the LCC16card (this will
be port 018) for MSN Table 1, the codes will be as follows:
Tel. Code: #69 + PW + 203 + 1 + * + 005 + 223 + * + 018 + 239 + *
H.T. Code: set msnportno 1 005 223
set msnportno 2 018 239
Allied Program : 201, 202, 207
Default Value : None

that for defining MSN on hunt group use port No. 131 to 145 to represent
Hunt Groups 01 to 15 respectively
NOTE

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15. MSN BASED ROUTING
d. Clear MSN No. for Port

Function : This code is used to clear a particular MSN number – assigned to a port using the
above code – from a particular MSN Table.
Code : # 69 + PW + 204 + MSN Tbl. No. ( 1 – 4 ) + port no. (XXX) + *
clear msnport<msntbl no:1-4><port no:001-130/162/258>
Example: To clear the MSN number set for the port 018 (as per the previous example), the codes
will be as follows:
Tel. Code: #69 + PW + 204 + 1 + 018 + *
H.T. Code: clear msnport 1 018
Please note that if this command executed, MSN landing needs to be enabled using code #504
+ 1 for the specific ext.

Allied Program : 201, 203

Default Value : None

e. Clear MSN Number Table

Function : This code is used to clear a complete MSN Table – consisting of 100 MSN numbers –
as stored in the system.
Code : # 69 + PW + 205 + MSN Tbl. No. ( 1 – 4 ) + *
clear msntbl<msntbl no:1-4>
Example: To clear the MSN Table 1 – as stored in the earlier examples – the codes will be as
follows:
Tel. Code: #69 + PW + 205 + 1 + *
H.T. Code: clear msntbl 1
Please note that if this command executed, MSN landing needs to be enabled using code #504
+ 1 for all the extensions.
Allied Program : 201
Default Value None

After clearing MSN table due to any reasons, for MSN landing to happen it
is required to execute program 208 for the said MSN Table as well as
execute feature code # 504 + 1 from extensions where MSN landing is
NOTE anticipated.

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15. MSN BASED ROUTING
f. Clear Pilot Number

Function : As explained earlier, the Service Provider assigns a pilot number to each PRI/E1 user.
However, on changing the PRI/E1 Service Provider, the pilot number too is bound to change.
Hence, this code is used to clear the Pilot Number stored in the system earlier for a particular
MSN Table.
Code : # 69 + PW + 206 + MSN Tbl. No. ( 1 – 4 ) + *
clear pilotno<msntbl no:1-4>
Example: To clear the Pilot Number stored for the MSN Table 2 (irrespective of what the actual
digit values), the codes will be as follows:
Tel. Code: #69 + PW + 206 + 2 + *
H.T. Code: clear pilotno 2

Allied Program : 201, 207

Default Value : None

g. Program Pilot Number

Function : Each Service Provider assigns a separate Pilot Number for each PRI/E1 line. This code
is used to set the Pilot Number for each of the MSN Tables in accordance with the number of
PRI/E1 lines or MSN Tables assigned per line.
Code : # 69 + PW + 207 + MSN Tbl. No. ( 1 – 4 ) + * + digits… + *
set pilotno <msntbl no:1-2><pilot no>
Example: To set the Pilot Number for MSN Table 1 as 26904000 (where the last 3 digits will be
changed in accordance with the MSN Table programming), the codes will be as follows:
Tel. Code: #69 + PW + 207 + 1 + * + 26904000 + *
H.T. Code: set pilotno 1 26904000

Allied Program : 201

Default Value : None
Display Command : d MSNT

Depending on the service provider requirement area code can be

NOTE
prefixed with the pilot number.

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15. MSN BASED ROUTING
h. MSN Day/Night Landing (Enable/Disable)

Function : Some organizations may want MSN based routing to be operational all the time
whereas others may wish for it to be operational only during office hours. This code is thus used
to enable or disable MSN based Routing for office & non-office hours in accordance with the
user's requirement.
This command along with user code #504+1 is required to be dialed if MSN Table is erased &
reprogrammed due to any mistake occurred.
Code : # 69 + PW + 208 + MSN Tbl. No. ( 1 – 4) + Day ( 1 / 0 ) + Night ( 1 / 0 ) + *

NOTE That this program is not possible through Hyper Command.

I. Program MSN CLI Display Number

Function : This program facilitate the user to choose the number to be displayed to called party
when O/G call made using PRI. Refer to user feature code # 506.
Code : # 69 + PW + 209 + MSN Tbl. No. ( 1 – 4 ) + * + Port No. (001-130/162/258 )+ CLI
display port no. (001 – 145/172/285) + *
set MSNCLIdisp <msntbl no:1-4><port no : 1-130/162/258><clidisp:1-145/172/285>
Allied Program : 203, User feature #506.
Default Value : None

This is useful when an MSN is allocated to a Hunt Group and user

NOTE wishes to display the said MSN No. by the hunt group members.

j. Program MSN No Reply Ring Time

Function : This program facilitate the user to set “No Reply Time” for incoming call on MSN.
Code : # 69 + PW + 246 +Time (06 –30 ) + *
set MSNRPLTIME <Time in Sec. :06~30>
Allied Program : 203,
Default Value : 15 Sec.
Display : d SYSM

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16. GSM CARD INTERFACE
Following programs facilitates to program GSM Junctions available from GSM Card

a. Setting BASE Station

Function : This code is used to define Base station where the PABX is installaed. This would
enable the used to dial Local Land line numbers without STD code for the city which is required to
dial while making a Local LL call from a mobile.This is useful for making Local calls using GSM
SIM. The code for the same through Telephone is as follow :
Tel. Code : #69 + PW + country code (1 - 7digit) + * + STD code(1 - 7digit) + *

set sysiddcode <country code 1-7 digits> <STD code 1-7 Digits>

Example : To define base station for a system installed in Delhi and using GSM trunk the
code would be as follows :
Tel. code : # 69 + PW + 080 + 91 + * + 011 + *
Allied Program : None // set sysiddcode 91 011
Default Value : None
Display Command : d SYSM

b. Setting MIC Gain

Function : This program would enable to improve the TX of thespeech on specific JUN. (Useful if
user complains that o/g speech is low).
Tel. code: #69+1234+220+<JUN NO> + <GAIN> + * (Gain : 00-15)
set gsmmic <junno: 000-255><micgain : 00-15>
Allied Program : None.
Default Value : 02
Display Command : d GSM

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16. GSM CARD INTERFACE
c. Setting Speaker Gain

Function : This command would enable to improve the I/C gain of the speech on specific JUN.
(Useful if user complains that the speech from the called party is low i.e. incoming speech low).
Tel. Code. : #69+1234+221+<JUN NO> + <GAIN> + * (Gain : 00-99)
set gsmspeaker <junno: 000-255><speakergain : 00-99>
Allied Program : None
Default Value : 60
Display Command : d GSM

d. IMEI Number Display in Printout Selection

Function : NEOS has a provision to display IMEI No. of the SIM card installed against which the
calls are made or received. If one prefers to display the GSM JUN No. as conventional, the same
can be selected.
Tel. Code: #69 + PW + 224 + Digit <1/0> + * Digit = 0 : Display IMEI No.
1 : Display GSM JUN No.
This feature can not be programmed using Hyper Terminal
Allied Program : None.
Default Value : None
Display command : > d Call Records (Any call buffer command related to JUN)

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16. GSM CARD INTERFACE
e. Programmable GSM Version Compatibility Flag

Function : Outgoing call billing would be possible only after maturity of the call with GSM S/W
Ver. 0.8. However if the GSM S/W happens to be lower than 0.8, compatibility issue would arise
leading call disconnection before maturity. In such case to establish compatibility, following
program needs to be executed with Flag set as ON.
Tel. Code : #69+ PW + 602 + 0/1 + *
set gsmogpflag <0:off/1:on> <default : off: For GSM 0.8 & CPU 1.2>
Refer following table for better understanding

ARM SPLIT CPU VERSION GSM VERSION FLAG SETTINGS

Ver. 1.2 V0.8 OFF
< V0.8 ON

f. Programmable Call Proceed Timeout for GSM

Function :
Tel. Code: #69 +PW + Program code 631+ <Time: 5-20 sec> +* ( Default: 10sec)
Set gsmprcdt <Time : 5-20 sec>

g. Programmable Deliver Timeout for GSM

Function :
Tel. Code : #69 +PW + Program code 632+ <Time: 20-200 sec> +* ( Default: 60sec)
Set gsmdlvrt <Time : 20-200 sec>

I. GSM Trace:

Tel. Code : # 69 +PW + 223 + < Slot No : 01-16> + < Digit :0-3> + *
Digit : 0 – Disable
1 –Rx Packet
2 – Tx Packets
3 - L1 to L2, L4

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17. GSM PRI EXTENSION WITH MSN COMPATIBILITY
(Refer SUN41 for more details)
a. Set MSN No. Length to PRI

Function:
This program enables to assign MSN No. lenth to the MSN Table assigned to the PRI Junction.
Tel. Code : #69+PW+241+ MSNtblNo:1/2+MSNnoLength(MAX10Digits)+*

b. Set MSN Junction to PRI Extension

Function : This program enables to associate MSN Table with PRI Junction
Tel. Code : #69+PW+242+ MSNTblno:1/2+JunNo+*+ MSNNo.(MAX10Digits)+*

c. Assign PRI Extension to MSN Table

Function : This program assigns PRI Ext. group to MSN Table.

Tel. Code : #69+PW+243+Priextgroupno.+ MSNTblNo:1/2+*

d. Clear MSN Table

Function : This command can be used to clear MSN Table

Tel. Code : #69+PW+244+ MSNTbleno:1/2+*

e. Clear Assigned MSN Junction to PRI Extension

Function : This program clears assignment of MSN table associated with PRI Junction.
Tel. Code : #69+PW+245+ MSNTbleno:1/2+JunNo+*

f. Display command from Hyper

d> pemsnt

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18. RESTRICTED & DENIED TABLE PROGRAMMING
a. Restricted Table Programming

Function: To program the set of numbers that the user wishes his employees to have access to
for outdialing, irrespective of their CoS. 8 such tables with a total of 10 numbers in each of 8 digit
length max. can be programmed
Code: #69 + PW + 121 + Tb. No. (1 – 8) + * + No. + * + No. +…..
set resttbl<tblno:1-8><entry no:1-10><digits>
Example: To add the following numbers to restricted table 1, the codes will be as follows:
(Numbers to be added >> 09850073822, 02225555956, 26876120, etc)
Tel. Code: #69+PW+121+1+*+ 09850073+*+02225555 + * + 26976120 + * + …..
H.T. Code: set resttbl 1 1 09850073
set resttbl 1 2 02225555
set resttbl 1 3 26976120

Allied Program : 0
Default Value : None
Display command : > d RE

If user has to be allowed to dial local Nos., the same also must be included in
Restricted Table.
NOTE

b. Clear Restricted Table

Function: To erase the numbers in a particular Restricted Table in order to feed new numbers
Code: #69 + PW + 122 + Tb. No. (1 – 8) + *
clear resttbl<tblno:1-8>
Example: To clear the contents of Restricted Table 2 from the system, the codes will be as
follows:
Tel. Code: #69 + PW + 122 + 2 + *
H.T. Code: clear resttbl 2

Allied Program : 121

Default Value : None

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18. RESTRICTED & DENIED TABLE PROGRAMMING
c. Denied Table Programming

Function: To program the set of numbers that the user does not wish his employees to have
access to for outdialing, irrespective of his CoS. 8 such tables with a total of 10 numbers of 8 digit
length max. in each can be programmed
Code: #69 + PW + 123 + Tb. No. (1 – 8) + * + No. + * + No. +….
set denytbl<tblno:1-10><entry no:1-10><digits>
Example: To add the following numbers to denied table 4, the codes will be as follows:
(Numbers to be added >> 09850073822, 02225555956, 26876120, etc)
Tel. Code: #69+PW+123+4+*+09850073 +*+02225555 + * + 26976120 + * + …..
H.T. Code: set denytbl 4 1 09850073
set denytbl 4 2 02225555
set denytbl 4 3 26976120

Allied Program : 000 – 17

Default Value : None.
Display command : > d DE

d. Clear Denied Table

Function: To erase the numbers in a particular Denied Table in order to feed new numbers
Code: #69 + PW + 124 + Tb. No. (1 – 8) + *
clear denytbl<tblno:1-8>
Example: To clear the contents of Restricted Table 7 from the system, the codes will be as
follows:
Tel. Code: #69 + PW + 124 + 7 + *
H.T. Code: clear denytbl 7

Allied Program : 123.

Default Value : None

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19. ABBREVIATED DIALING
a. Abbreviated Table Programming

Function: To feed abbreviated codes for numbers used regularly by the organization (90 numbers
for the system abbreviated table) as well as the individual departments (20 tables having 10
numbers each as departmental abbreviated table)

Code for System Abbreviated Table: Abbr. Nos. 10~49 are Global whereas 50~99 are
Emergency Abbr. Nos. #69 + PW + 131 + 99 + * + Abr. No. (10 – 49 – 99) + Digits + *
(Digits = Jun Access Code + Tel No. )
Example (Global): To store the number 02026934604 in the 10th position of the Global
Abbreviated Table (i.e. to be accessed by the User Code #710), the codes will be as follows:
Tel. Code: #69 + PW + 131 + 99 + * + 10 + 002026934604 + *
H.T. Code: set sysabr 10 002026934604
Example (Free Pool): To store the number 65400892 in the 6th position of the Emergency
Abbreviated Table (i.e. to be accessed by the User Code #795), the codes will be as follows:
Tel. Code: #69 + PW + 131 + 99 + * + 95 + 065400892 + *
H.T. Code: set sysabr 95 065400892

Code for Departmental Abbreviated Table: #69 + PW + 131 + Table Number (01 – 20) + * +
No. (00 – 09) + Digits + *
set sysabr<sr.no : 10-89 for sys / 90-99 for emrg><digits>
set dabrtbl<tblno:1-20><No:1-10><digits>
Example(Departmental) : To store the mobile number 9371206677 in Departmental Table 5 in
the 3rd position (i.e. to be accessed by User AccessCode #702), the codes will be as follows:
Tel. Code: #69 + PW + 131 + 05 + * + 02 + 0 9371206677 + *
H.T. Code: set dabrtbl 5 20 9371206677

Allied Program : 000 – 08 & 000 – 09, 132.

Default Value : None
Display command : > d SYSABR

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19. ABBREVIATED DIALING
b. Assign Departmental Abbreviated Table to Extension

Function: To allot a particular personal abbreviated table to an extension for regular day-to-day
application
Tel. Code: #69 + PW + 132 + Ext. No. + Tb. No. (01 – 20) + *
set assabr<extno><tblno:01-20>
Example: To assign Departmental Table 3 to extension 229, the codes will be as follows:Tel.
Code: #69 + PW + 132 + 229 + 03
H.T. Code: set assabr 229 03

Allied Program : 131.

Default Value : None
Display command : > d DABR

It is possible to assign only one table to each extension at any given

moment of time
NOTE

c. Clear Abbreviated Tables

Function: To erase numbers from a particular abbreviated table in order to enter new ones
• Code for clearing System Abbreviated Table:
#69 + PW + 133 + 99 + *
Example: To clear all Global as well as Free Pool Abbreviated Tables, the telephone code will be
the same as above and the hyper terminal code will be as follows:
H.T. Code: clear abrtbl 99
• Code for clearing all Departmental Abbreviated Tables:
#69 + PW + 133 + 98 + *
Example: To clear all Departmental Abbreviated Tables the telephone code will be the same as
above and the hyper terminal code will be as follows:
H.T. Code: clear abrtbl 98

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19. ABBREVIATED DIALING
• Code for clearing a particular Departmental Abbreviated Table:
#69 + PW + 133 + Table Number (01 – 20) + *
clear abrtbl(99:system abrtbl/98:all departmental abrtbl/01-20:one dabrtbl)
Example: To clear the 2nd Departmental Abbreviated Table, the codes will be as follows:
Tel. Code: #69 + PW + 133 + 02 + *
H.T. Code: clear abrtbl 02

Allied Program : 131, 132

Default Value : None

d. Extended Abbreviated Number Programming (With ARM Split Ver. 0.4+onwards only)

Function : The system provides additional 500 abbreviated numbers which can be accessed
globally subject to CoS restriction. These abbreviated numbers can be programmed as follows
Tel. Code : # 69 + PW + 134 + Abbr. No. (000-499) + Digits + * (Digits = Jun Access Code + Tel No. )

SET EXSysabr <0-499><Digits>

Example : To set Tel. No. 09373138202 at location 007 as Ext. Abbr. No., the code would be as
follows:
Tel. : # 69 + PW + 134 + 007 + 009373138202 + *
Hyper : set EXSysabr 007 009373138202
These numbers can be dialed out using access code #4.
Allied Program : 135
Default Value : None

e. Clear Extended Abbreviated Numbers

Function : This program enables to erase Extended Abbr. Nos. programmed selectively or
cumulatively.
Tel. Code : # 69 + PW + 135 + Ex. Abbr. Code (000-499) / 999 (for ALL) + *
Clear EXAbrtbl <0-499/999> (*999 for clearing complete table)
Allied Program : 134
Default Value : None

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19. ABBREVIATED DIALING
f. Flexible Count for Global Abbreviated Numbers

Function : Number of System Abbreviated numbers and Emergency Abbreviated numbers has
been made flexible with this command.
The default Abbreviated structure is as below.
Abbreviated Nos. 01 to 10 10 to 49 50 to 99
Table Departmental System (Global) Emergency
Dial / Access Code #700 to #709 #710 to #749 #750 to #799
If user sets the maxsysabrn as 10 then the new Abbreviated numbers Table will be,
Abbreviated Nos. 01 to 10 10 to19 20 to 99
Table Departmental System (Global) Emergency
Dial / Access Code #700 to #709 #710 to #719 #720 to #799
i.e. System Abbreviated Numbers = 10,
Emergency Abbreviated Numbers = 90 – 10 = 80.
It should be noted that Departmental Abbreviated numbers count cannot be modified and
remains fixed at value 10. Thus there can be 10 departmental abbreviated numbers available
in system at any given moment of time.
Tel. Code : #69 + PW + 251 + Count (xx) + *
Hyper : set maxsysabrn <10~80>
Maximum Permissible Emergency Numbers = 9(90-maxsysabrn)
Exaple: If maximum emergency abbreviated numbers to be set as 80 then
Tel. -#69 + PW + 251 + 10 + *
Hyper - set maxsysabrn 10
Display Command : d SYSM
Default Value: 50

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20. METER SETTINGS & MISCELLANEOUS
a. Bill Start Time

Function: This code is used to set the Start Time for billing local as well as STD calls initiated
via the system, i.e. the system will start billing the outgoing call only after the set time has
elapsed. Applicable in case of analog line where polarity reversal is not available.

Code: #69 + PW + 145 + Local Start Time + STD Start Time + *

( 00 – 99 Sec.) ( 00 – 99 Sec.)
set billtime<local start time:0-99><std start time:0-99>
Example: To set the Start Time for billing Local Calls as 20 secs and for STD calls as 5 secs,
the code will be as follows:
Tel. Code: #69 + PW + 145 + 20 + 05 + *

Allied Program : None

Default Value : None
Display command : > d SYSM

b. Initialize Bill Parameters

Function: This code is used to clear/initialize the parameters related to billing in the system so as
to start with fresh records. Please note that this programming is not possible via the hyper
terminal.
Code: #69 + PW + 155 + Digit + *
Digit : 0 – Clear All
1 – Clear Day & Month Bill ( Both current & previous),
Call log serial No. & Call Print Serial No.
2 – Clear Budget
3 – Clear STD, CCT, PRPC Tables.
This feature can not be programmed using Hyper Terminal
Example: To clear budget related parameters of the system, the code will be as follows:
Tel. Code: #69 + PW + 155 + 2 +

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20. METER SETTINGS & MISCELLANEOUS
c. Program Call type

Function : This code is used to program the type of calls that need to be logged in the system
buffer.
Code: # 69 + PW + 156 + Digit + *
Digit: 0 – Log all calls
1 – Log Outgoing only.
set logtype<type:0= Log all calls 1=Log Outgoing only>
Example: To log only outgoing calls in the system buffer, the codes will be as follows:
Tel. Code: #69 + PW + 156 + 1
H.T. Code: set logtype 1

d. Program Call Record Serial Number

Function: Set the serial number from where you wish to print the call log details.
Code: #69 + PW + 163 + XXXX + *
XXXX: 4 digit call record serial number ( 0000-9290)
set crsrno<call record sr no:0-9290>
Example: To start printing the call record in the buffer after the 200 mark, the codes will be as
follows:
Tel. Code: #69 + PW + 163 + 0200 + *
H.T. Code: set crsrno 200

That on line printing is possible only on Hyper Terminal and can not be
directed to Parallelport.
NOTE

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21. BILLING & SETTING COST TABLES
a. Program PRPC (Pulse Rate Pulse Change) Table

Function: This code is used to set the Pulse Rates & Pulse Charges (PRPC) applicable for the
various Service Providers available in the area. Please note that there is a provision to store
upto 25 PRPC tables. So, the user should try to define all the permutations & combinations
possible of the pulse rates & pulse charges individually.

Code: #69 + PW + 151+ PRPC Tb. No. + FPR + PR + * + FPC1 + PC1 + * + FPC2 + PC2
+--+* (Up to FPC5 & PC5 i.e. Max Cust types (5))
PRPC Table No.: 01 to 25
FPR (First Pulse Rate): 0000 to 9999 (Rate in 0.1 sec) e.g. Enter 1800 for 180 sec FPR
PR (Pulse Rate): 0000 to 9999 (Rate in 0.1 sec)
FPC1 (Service Charge for Cust type 1): 0000 to 9999 (in Paise)
PC1 (Pulse Charge for Cust Type 1): 0000 to 9999 (in Paise)

set fprpc<prpctbl:1-25><fpr:0-9999>[<Cust#1fpc:0-9999ps>...uptoCust#5]
set prpc<prpc tbl:1-25><pr:0-9999>[<Cust#1pc:0-9999paise>...uptoCust#5]

set dprpcloc<servpro:0-5><fpr:0-9999><pr:0-9999><fpc:0-9999><pc:0-9999>
set dprpcstd<servpro:0-5><fpr:0-9999><pr:0-9999><fpc:0-9999><pc:0-9999>
set dprpcisd<servpro:0-5><fpr:0-9999><pr:0-9999><fpc:0-9999><pc:0-9999>

Allied Program : 000 – 21.; 152 & 153.

Default Value : None
Display Command : > d PRPC

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21. BILLING & SETTING COST TABLES
b. Program Call Cost Table (CCT)

Function: The various PRPC tables mentioned above now have to be coupled with the
available Service Providers - as per the charges applicable for the various time zones - to
create the cost tables.
This code is used to define the same.
Code: #69 + PW + 152 + Service Pro. No. + CCT No +* Zone Start Time for Zone1 + PRPC
Table for Zone1 + *…..+ * (upto 4 time zones)
Service Pro No : 0 to 5
CCT ( Call Cost Table ) No : 01 to 16
Zone Start Time : HHMM
PRPC(Pulse Rate Pulse Charge) table no : 01 to 25
set cct<sp.no:0-5><cct no:1-16>[<TZ1st.time:HHMM><prpc tblno:1-25>..upto4 TZ]
Allied Program : 151.
Default Value: None
Display Command : > d CCT

c. Program STD/ISD Codes

Function: This code is used to assign the various Cost Tables to the codes applicable for the
same so that the system can bill the outgoing calls accordingly.
Code: #69 + PW + 153+ Code Sr. No+ Code Digits + * + CCT for SP0 +*+ CCT for SP1
+*+ -----+
CCT for Max Service Provider +* Code Sr. No. : 01 to 99
CCT ( Call cost Table ) for SP1 to SP5 : 01 to 16 each
set std<code srl no:1-99><code><cct sp0><cct sp1>...<cct for sp5> ( CCT:1-16)
Allied Program: 000–21; 151 & 152.
Default Value : None
Display Command : > d STD

NOTE Code Sr. No. should be contiguous 01-99.

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21. BILLING & SETTING COST TABLES
d. Program PRPC (Pulse Rate Pulse Change) Table for Centrex Lines

Function: This code is used to set the Pulse Rates & Pulse Charges (PRPC) for lines defined
as Centrex
Code: #69 + PW + 164 + FPR + PR + * + FPC1 + PC1 + *
FPR (First Pulse Rate): 0000 to 9999 (Rate in 0.1 sec) e.g. Enter 1800 for 180 sec FPR
PR (Pulse Rate): 0000 to 9999 (Rate in 0.1 sec)
FPC (Service Charge): 0000 to 9999 (in Paise)
PC (Pulse Charge): 0000 to 9999 (in Paise)
Programming this feature through Hyper Terminal not applicable
Allied Program : 078
Default Value : None
Display Command :

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22. BUDGETING
a. Program Fix Budget

Function: To set the outgoing call budget on a daily & monthly basis - for an extension or a
junction line - so as to ensure that the P&T bills for each do not exceed the set limits. After budget
exhaustion, the outdialign rights would be decided by the CoS set by feature code 18 in class
programming, otherwise O/G calls are barred on budget exhaustion.
Code: #69 + PW + 161 + Ext. No./JUN No. + Day Budget + Month Budget + *
Day Budget: 0000 to 9999
Month Budget: 000000 to 999999
set fixbudget<ext/jun no><day bud(Rs):0-9999 ><month bud(Rs):0-999999>
Example : To program a day budget of Rs. 200 and a month budget of Rs. 1500 for extension 250
Tel. Code: #69 + PW + 161 + 250+ 0200 + 001500 + *
H.T. Code: set fixbudget 250 150 1500
Allied Program : 000–21; 151, 152 & 153.
Default Value : None : No Barring for Budget..
Display Command : > d BILL
b. Program Enhanced Budget

Function: To increase the day/month budget of a particular user in event of the cause being
genuine. The budget would get set to Fix budget (Day/Month) on next day/Month accordingly.
While enhancing the budget, consumed budget needs to be taken into account.
Code: #69 + PW + 162 + Ext. No./JUN No. + Enhanced Day Budget + Enhanced Month
Budget + *
Enhanced Day Budget : 0000 to 9999
Enhanced Month Budget : 000000 to 999999
set enhbudget<ext/jun no><day bud(Rs):0-9999 ><month bud(Rs):0-999999>
Example : To enhance a day budget of Rs. 300 and a month budget of Rs. 2000 for
extension 250
Tel. Code: #69 + PW + 162 + 250+ 0300 + 002000 + *
H.T. Code: set enhbudget 250 300 2000
Allied Program : 161.
Default Value : None : Infinite Budget. Equals Fix Budget if budget programmed..
Display Command : > d BILL

NOTE Class of service needs to be restored once the exhausted budget is enhanced.
c. Clear Budget (Only through Hyper)
Clear budget <extno/ junno>

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23. CLOSED USER GROUP - CUG
The system allows the user to define Closed User Groups within the organization, wherein the
control of who is allowed to call whom can be defined by the authorities as per hierarchy &
protocol followed in the company

a. Assign CUG Number to Extension

Function: This program is for creating groups of extensions assigning it a CUG number. There
is no maximum limit on extensions that can be added in a group. However 16 such groups
can be created.
Code: #69 + PW + 171 + CUG No. (01 – 16) + * + Ext. No. + * + Ext. No. + …
set cuggrp<extno><cug table no:1-16>
Example: To create 3 groups, of extension 200,201,202,203 in group 1, 300,301,302,303 in
group 2 and 400,401,402,403 in group 3
From Tel: #69 + PW + 171 + 01 + * +200+*+201+*+202+*+203+*
#69 + PW + 171 + 02 + * +300+*+301+*+302+*+303+*
#69 + PW + 171 + 03 + * +400+*+401+*+402+*+403+*
From HT: set cuggrp 200 01
set cuggrp 201 01
set cuggrp 202 01
set cuggrp 203 01
set cuggrp 300 02
set cuggrp 301 02
set cuggrp 302 02
set cuggrp 303 02
set cuggrp 400 03
set cuggrp 401 03
set cuggrp 402 03
set cuggrp 403 03

Allied Program : 172 & 173.

Default Value : None ( All Extensions in CUG Group 1
Display Command : > d E

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23. CLOSED USER GROUP - CUG
b. CUG Call Enable (allow calling)

Function: This program is to allow calling from a group to other group(s) created above. It means
that extensions in the group can call extensions in the other group(s). By default all groups are
allowed to call each other. This command is useful to allow calling if it was earlier disallowed.
Code: #69 + PW + 172 + CUG No. (01 – 16) + * + CUG No. (01 – 16) + *…
set cugen<cug tbl no:1-16><cug tbl no:1-16>
Example: To allow group 1 to call 2 and 3; group 2 to call group 3 can be done using the following
program
Tel code: #69 + PW + 172 + 01 + * + 02 + * + 03 + *
#69 + PW + 172 + 02 + * + 03 + *
HT code: set cugen 01 02
set cugen 01 03

Allied Program : 171 & 173.

Default Value : None (By default all groups are enable to communicate with each other.)
Display Command : > d CUG

c. CUG Call Disable (disallow calling)

Function: This program is to disallow calling from a group to other group(s) created above. It
means that extensions in the group cannot call extensions in the other group(s). If it is required to
disallow calling amongst group members with in the group, calling with same group needs to be
disabled.
Code: #69 + PW + 173 + CUG No. (01 – 16) + * + CUG No. (01 – 16) + *…
set cugdis<cug tbl no:1-16><cug tbl no:1-16>
Example: To disallow group 3 to call 1 and 2
Tel code: #69 + PW + 173 + 03 + * + 01 + * + 02 + *
HT code: set cugdis 03 01
set cugdis 03 02
Display Command : > d CUG

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24. VOICEMAIL PROGRAMMING
a. Program Extension as Voicemail Port

Function: This program defines an Extension as a voice mail port so that strings can be parsed
through this extension which is terminated into Voice Mail Port.
Code: #69 + PW + 053 + Ext. No. + Digit ( 0 – Disable / 1 – Enable ) + *…
set voicemail <Ext No><Digit : 0 – Disable / 1 – Enable>
Allied Program : 054, 057.
Default Value : None
Display Command : > d VMExt

b. Program Voicemail Mode

Function: This program selects the make of Voice Mail Unit connected amongst Synegtic or
Voicegate so that respective strings can be exchanged within Voice mail unit & PABX for
Voicemail operation.
Code: #69 + PW + 054 + Digit ( 0 – Disable / 1 – VM1{Synegtic}/ 2 – VM2{Voicegate}/ 3 –
VM3 {Travezia}) + *…
Programming this feature through Hyper Terminal not applicable.
Allied Program : 053, 057.
Default Value : None
Display Command : > d SYSM

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25. VIGIO PC CONSOLE APPLICATION
a. Set Agent Interface Mode

Function : This program enables to set the mode of Agent's Interface as Acknowledged or
unacknowledged.
Tel. Code : #69 + PW + 528 + 1(ACK) or 0(UNACK) + *

At power ON, Agent Interface would be set as Unacknowledged by default. If switched to

Acknowledged, confirmation will be given in the form of tone (Confirmation/Error) within 5
Seconds.

b. Reset Agent's Login Password

Function :This feature enables the administrator to reset an agent's password as default
Password viz. 1234
Tel. Code : #69 + PW + 529 + Agent ID + *

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26. PROGRAMMING FOR THE ADMINISTRATOR (CONFIDENTIAL)
a. Set Ring Repetition Pattern

Function: The Ring repetition time can be programmed using following command.Default value
of Ring repetition time is 5 sec .You should increase as minimum as possible. e.g. For “Innomedia
MTA 3328-2Re” requires 7 sec ring repeat time .It works fine if we program the ring repeat time =
7 sec . So one need not program/try 8 sec.
Code : #69 + PW+ 077 + Digit + * . Digit: 5- 8
Programming this feature through Hyper Terminal not applicable.
Allied Program : None.
Default Value : 5.
Display Command : Not available

b. Program CTI/ HMS-PMS Integration - FNP

Function: This command sets the COM2 Port for CTI applications, i.e. on activating this
command, the strings required from the system to operate CTI (Responz Software), are sent to
the COM2 Port which in turn can be connected to the CTI Server. Third party HMS-PMS S/W can
be integrated with NEOS using the same program. NEOS has been made compatible to operate
with IDS HMS S/W. Others also can be made compatible by adjusting the strings accordingly by
the developer.
Options 2 is for CTI operational with flexible numbering plan whereas option 4 is for SYNTEL HMS
S/W Integration with/ without flexible numbering plan. (ARM Split CPU Ver. 0.6 onwards only).
Code: # 69 + PW + 024 + CTI mode + *
Mode : 0 = CTI Disabled
1 = CTI mode for Non Flexi No. Plan
2 = CTI mode for Flexi. No. Plan
3 = HMS mode for Non Flexi. No.
4= HMS mode for Flexi No. Plan ( SYNTEL HMS requires this option exclusively )
5 – PRI Trace
7 – VIZIO Applications Applicable for Split CPU Ver. 1.8 onwards.
set CTI Mode < digit > Digit = 0/1/2/3/4/5/7

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26. PROGRAMMING FOR THE ADMINISTRATOR (CONFIDENTIAL)
Allied Program : None
Default Value : Disabled. However once enabled remains active inspite of System being
switched OFF/ON.
For “HMS Strings” details please contact Area Office / H.O., Pune
With introduction of this command henceforth it is not necessary to switch COM port while
using Hyper connectivity application and CTI (Responz) or HMS application using Prog. 170.
However only one application can run at a time.
Prog. 170 has been terminated from version (1.80) onwards.

c. Program DUMMY CLI Digits

Function: It has been observed that some CLI Telephone Instruments require more than 3 digits
to display CLI. This program would add additional 0 in Ext. CLI No. so as to make the CLI of the
desired length. User can choose to prefix or suffix these additional 0, as per user's choice. In case
of CLI set before / after ring, using program 049; it must be set accordingly depending on which
of the part of CLI is getting truncated while displaying on CLI Phone. For Panasonic CLI
instruments this program is mandatory for getting intercom CLI.
Code: #69 + PW+ 048 + Digit ( 0 - 5 ) + Digit (0- Suffix / 1- Prefix ) + *
Set CLIDUMmy <digit: 0-5><0- Suffix / 1-Prefix >
Allied Program : 000–11
Default Value : 0..
Display Command : > d SYSM.

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26. PROGRAMMING FOR THE ADMINISTRATOR (CONFIDENTIAL)
d. Program CLI BEFORE / AFTER Ring

Function: It has been observed that some telephone instruments acquire power from the line
itself. In such cases the instrument gets activated on first ring, then the CLI information is sent to
get it displayed. This setting is done as CLI before Ring or CLI after ring. By default CLI
information is sent with first ring referred to as before ring.
Code:#69 + PW+ 049 + Digit (0- Before Ring / 1- After Ring)+ *
Set clisend <0-Before Ring / 1- After Ring>
Allied Program : 000 – 11
Default Value : 0.
Display Command : N. A.

e. Program Time-out for External Forwarded Call

Function: To define the Time Limit applicable for all External Forwarded calls forwarded by the
system, wherein after the set time lapses the call is automatically cutoff.
Code:#69 + PW+ 050 + Digit (XX)+ *
Digit XX = 01 – 99 Min.
Programming this feature through Hyper Terminal not applicable.
Allied Program: 000 – 26
Default Value: 03Min.
Display Command : > d EFWD; > d CL

f. Program No. of Rings During Auto Attendant

Function: To define the No. of rings that should get extended in case the caller disconnects the
call after hearing Auto Attendant Message or during the message, wherein after the set time
lapses the call is automatically cutoff.
Code:#69 + PW+ 051 + Rings (05 – 30)+ *
Programming this feature through Hyper Terminal not applicable.
Allied Program : 065, 116, 067.
Default Value : 30 Rings.
Display Command : N. A.

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26. PROGRAMMING FOR THE ADMINISTRATOR (CONFIDENTIAL)
g. Program Time-out for JUN-JUN Transferred Call

Function : To define the Time Limit applicable for all JUN to JUN transferred calls , wherein after
the set time lapses the call is automatically cutoff.
Code : #69 + PW+ 052 + Digit ( XX ) + *
Digit XX = 01 – 99 Min.
Programming this feature through Hyper Terminal not applicable.
Allied Program : 000–27
Default Value : 03 Min.
Display Command : N. A.

h. ‘Transferred Call’ Recall Time Selection

Function : A call transferred by one Ext. to an another and if not attended in 15 Sec ( default 5
rings), gets transferred back to the Transferring Ext.
This program facilitates the user to program the said time varying from 15 Sec to 60 Sec. as
per requirement.
Tel. Code : #69 +PW +105 +<Time 15-60> + *
set trfrecall<Time(sec):15-60>
Allied Program : None
Default Value : 15Sec.
Display Command : > d SYSM

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26. PROGRAMMING FOR THE ADMINISTRATOR (CONFIDENTIAL)
i. Waiting Tone & Transfer to OPR MSG during Auto Attendant

Function : Conventionally during Auto Attendant landing, after voice message call progress tone
is heard during which customer can dial desired Ext. No. he/she wants to reach. If caller does not
dial any ext. no., call is routed to Fail Landing Ext. defined with an announcement “ Transferring
your call to the Operator”. Some costomer wish to get rid of the progress tone & wants the call to
get landed immediately without any announcement. This requirement can be accomplished with
this program.
This program facilitates the user to program the said time varying from 15 Sec to 60 Sec. as per
requirement.
Tel. Code : #69+PW+ Prg.code 107 + < Digit > + *
Digit = 0 –ON : Progress Tone & Transfer to OPR MSG active.
=1- OFF : Progress Tone &Transfer to OPR MSG inactive.
set oprxfrann <Digit:1=on/ 0=off>
Allied Program : 065; 116
Default Value : ON
Display Command : >

j. Waiting Timeout during ATT after MSG

Function : When “Transfer to OPR” MSG is set as OFF using Prog. 107, user has been
provisioned to set auto att.waiting timeout in auto att msg for entering DID no. This program can
be done ONLY if “Transfer to OPR” MSG is set as OFF.
Tel. Code : #69+PW+ Prg.code 108 + <Duration> + * Duration : 1-5 Sec.
set waittime <Time(sec):1-5>
Allied Program : 107
Default Value : 5 Sec.

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26. PROGRAMMING FOR THE ADMINISTRATOR (CONFIDENTIAL)
k. Programmable Billed Extension

Function : This feature facilitates the Extension which would be billed on transferring call by the
call originating extension. Conventionally except from an Operator Ext. if call is transferred from
one Ext. to other call is billed to the extension originating call.
However in case of Hotel Environment for example, call originated by Service Ext. at reception
and then transferred to the Guest Room, is expected to be billed onto the Guest Room / Ext.
Tel. Code : #69+PW+110+<0- X'ferring/ 1- X'ferred ext> + *
set billext <Digit:0-X'ferring,1-X'ferred ext>
Allied Program : 151-153, 000
Default Value : 0 i.e. Transferring Ext.
Display command :d SYSM

l. Set Dynamic STD Lock Timeout.

Description: Upon activating dynamic STD lock feature using feature code # 683+1; Mobile &
STD dialing facility gets locked / disabled after 3 minutes if the extension remains unused.
However this time can be varied as per the requirement using the below mentioned program
code.
Tel Code:# 69+PW+ 314+Time+* (Time=01to99Min..)
Programming this feature through Hyper Terminal is not applicable
Allied Prog. : 000
Default Value: 3Min.

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26. PROGRAMMING FOR THE ADMINISTRATOR (CONFIDENTIAL)
m. Set Dynamic CoS

Description: In case user activates Dynamic STD lock feature, the Mobile, STD & ISD facility gets
locked after 3 minutes by default keeping the Local dialing How ever if the administrator wishes to
lock even local dialing and keep only inter comoperational, the same can be achieved by
executing following command.
Tel. code:# 69+Pw+315+ Digit+* Digit =1: Local/0: Intercom.
Programming this feature through Hyper Terminal is not applicable
Allied Prog. : N.A.
DefaultValue: 1(Local.).

n. Programmable Auto Callback on No reply

Description: The Auto Callback on No Reply feature changes the RBT of the originated intercom
call upon which user can dial ACB code to register Auto Call Back on No Reply so that whenever
the called party attempts to make a call, ring would be extended on both the extensions. The
change in RBT can be eliminated without loosing he ACB on No Reply feature.
This can be achieved by executing following command.
Tel. code:#69 + PW + 603 + ACBNARBT type : <Special = 1/ Normal = 0> + *
set acbnarbt <digit:1=Special RBT 0=Normal RBT>
Allied Prog. : 249-1
Default Value: 1(Special.)
Display : d SYSM

o. Programable DTMF Digit Time

Function : This functionality allows users to program DTMF digit time (On /Off time) for LCC16
DSP based card.
Tel. Command : #69 + PW + 249 + 2 +*+ time (40 - 70)*
C. Hyper Command :
set systimer <timer_type><timer_value>”
Allied Program : None.
Default Value :
Display command : >d sysmis
DTMF CLI DIGIT TIME: 66

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26. PROGRAMMING FOR THE ADMINISTRATOR (CONFIDENTIAL)
p. Programable “No Reply Time”

Function : “No Reply Time” which by default is 15 sec. can be programmed as per the user's
choice using following program. This would not only be applicable for external FWD feature for
'No Reply' condition but also for applications such as Hunting on no reply, ACB on 'No Reply' etc.
Tel. Code: #69 + PW + 249 + 1 +*+10 < timer value < 30*
set systimer <1><10 < timer_value < 30>
Allied Program : None.
Default Value : 15 sec.
Display command : >d sysmis
q. Programmable Ring Type

Function : This functionality of EPABX allows users to set desired ring patterns for different
types of call. To achieve this use following commands for programming :
Tel. Command : #69 + PW + 250 +call type + ring type + *
set ringtype <Call Type(1 Intercom /2 Jun /3 Executive /4 ACB)><Ring Type(1/2/3)>
Various possible types of call are:
1 - Intercom call ring i.e. ring for ext. To ext call
2 - Junction call ring i.e. I/C JUN Call ring.
3 - Executive call i.e. executive ext. to analog ext. ring.
4 - ACB call i.e. call due to ACB
Ring patters for these calls are as below :
1 : 1s-ON, 2s-OFF
2 : 0.4s-ON, 0.2s-OFF, 0.4s - ON, 2s - OFF
3 : 0.4s-ON, 0.2s-OFF, 0.4s - ON, 0.6s – OFF
Eg: #69 1234 250 + 1+1* This will set ring pattern 1 for intercom calls
Set ringtype 1 1
This will set ring pattern 1 for intercom calls
Allied Prog. : N.A.
Default Value:
CALL TYPE RING PATTERN Cadence
INTERCOM CAL PATTERN_1 "1s-ON, 2s-OFF
JUNCTION CALL PATTERN_2 "0.4s-ON, 0.2s-OFF, 0.4s - ON, 2s - OFF”
EXECUTIVE CALL PATTERN_3 "0.4s-ON, 0.2s-OFF, 0.4s - ON, 0.6s - OFF"
ACB CALL PATTERN_2 "0.4s-ON, 0.2s-OFF, 0.4s - ON, 2s - OFF”
Display : d ringtype

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27. PROGRAMMING FOR THE ADMINISTRATOR (CONFIDENTIAL)
a. Create Backup

Function: This code is used to create a backup of the entire System Programming on the flash
card except call record details and user defined voice messages & music. This flash card can
then be used in the future to directly reboot the system – in event of data corruption – thus saving
a lot of time and energy for the system programmer.
Code: #69 + PW + 026 + 0 + *

Previously it was possible to create two different copies of Program Backup on PGBK child
card with Prog. 026 and 181. With the new version (ARM Split 0.7), only one copy of backup
would be possible to create. Program 181 and 182 are no more available. The backup can be
NOTE created with Prog. 026 and can be recovered using prog. 027. However it is not mandatory to
recover backup using Prog. 027. The backup can be recovered using DIP switch settings as
described in the programming manual. For recovering backup change SW1-1 and SW1-2
position to OFF. Switch ON the system or reset the system. The backup created using prog.
026 would be automatically recovered into CPU RAM.

Programming this feature through Hyper Terminal not applicable.

Note : Wait for approx. 1-2 min. to get confirmation tone/program completion.
Important : This program is possible only if PGBK child card is present on CPU

b. Recover Backup

Function: This code is used to recover the programming backup from the 1st level in the flash card
(as stored by the Create Backup command). This is used when the system needs to be rebooted
with the same programs that were set earlier in event of the system program being corrupted or
washed out.
Code: #69 + PW + 027 + 0 + *
set recbackup

Backup can be recovered on CPU with same version on which the

NOTE backup was created.

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27. PROGRAMMING FOR THE ADMINISTRATOR (CONFIDENTIAL)
c. Create Master Backup ( Not Applicable )

d. Recover Master Backup ( Not Applicable )

e Change Program PW

Function: This program is used to change the programming password of the system. Please
note that all passwords have to be in a 4-digit format.
Code: #69 + PW + 025 + chng level (3) + New PW + *
set prpwchng<level><password:4-digits>

f. Set Printer Password

Function : This code is used to set the printer password. The factory set printer password is
'1234'. The The old password need not be known.
Code : #69 + PW + 030 + Printer PW + *
Programming this feature through Hyper Terminal not applicable.

NOTE For this program to get executed, one need not to know the current Printer PW.

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28. PROGRAMMING FOR PRI TRACE
THESE COMMANDS ARE POSSIBLE ONLY THROUGH TELEPHONE

a. Printing L1< - > L2, L2 < - > L4 Packets

For L2<->L4 Packets

#69 +PW + Program code 507 + < Option: 2 > + <Jun Port No.+ 1> + *
For L1<->L2 Packets:
#69 +PW + Program code 507+ < Option: 9 > + <Jun Port No + 1 >+ *

b. Printing L2 status

Tel. Prog. : #69 +PW + Program code 507 + < Option: 4 > + Jun Port No.+ 1 + *

c. PRI Trace

# 69 + PW + 507 + Option (x) + port no + Enable / Disable + *

Option : 1 – State Changes
3 – Resources (L4, Cr, Buf, Busy, Count )
4 – L2 State Change
5 – Print busy resources
6 – Error Log of auto recovery
7 – Auto Recovery Error Printing
8 – Lt Trace

d. GSM Trace

# 69 + PW + 223 + Slot No (01-16) + Digit + * Digit : 0 – OFF

1 – Rx
2 – Tx
3 – Packets L1 – L2, L4

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29. HOTEL VERSION PROGRAMS
a. Floor-wise Room Service

Function : Usually in any hotel, there is a different bell boy/steward allotted to each floor for
serving the guests on that floor. However, irrespective of the floor, the number for room service is
always the same (for NEOS this number is “1”, although the answering extensions may be
different. Thus, this feature is used to define which numbers are to ring (floor wise) should a
particular guest dial the 'Room Service' number.This feature is not applicable for Service Ext./
Ext. with room to room barring feature disabled.
Code : #69 + PW + 301 + 1st FLOOR RS. Extno + * + 2nd FLOOR RS. Extno. + * + 3rd
FLOOR RS. Extno + * + ………….
set roomserv<extno:max.7ext>
Example: In a hotel if they want to set extension 234,245, 248,267,270,281,285 as room
service extension on each floor (maximum of 7 floors)
From Tel: #69 + PW + 301 + 234 + * + 245 + * + 248 + * + 267 + * + 270 + * + 281
+ * + 285 + *
HT code: set roomserv 234 245 248 267 270 281 285
Allied Program : None
Default Value : None
Display Command : > d ROOMS

b. Clear Floor-wise Room Service Extension

With this program it is possible to erase/clear the floor-wise room service extensions defined
using program 301. The programming code for the same is as follows :
Tel . Code : #69 +PW +Program code 312 + <Floor No: 1-7> + *
Clear roomserv <Floor No: 1-7>

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29. HOTEL VERSION PROGRAMS
c. Single Digit Access for Hotel Rooms

Function : It is highly convenient for any guest to access all services by dialing single digit
numbers as defined in the hotel charts. Typically, the numbers assigned are like 2 for travel desk,
3 for restaurant, 4 for laundry, etc (this differs from hotel to hotel). Thus, this code helps the user
set which single digit code (from 2 to 7 only as 1 is predefined for room service) he would wish to
assign to a particular service extension.This feature is not applicable for Service Ext./ Ext. with
room to room barring feature disabled.
Code : #69 + PW + 302 + access digit(2-7) + extno. + * + access digit(2-7) +extno. + *
+…………...
set onedigacc<digit:2-7><ext>
Example: To set extension 210 for travel desk with access digit as 2; 211 for restaurant with
access digit 3; 212 for laundry with access digit 4; 213 for Bar with access digit 5; do the
programming as follows:
From Tel.: #69 + PW + 302 + 2 + 210 + * + 3 + 211 + * + 4 + 212 + *+ 5+ 213 +* +*
Code: set onedigacc 2 210
set onedigacc 3 211
set onedigacc 4 212
set onedigacc 5 213
Allied Program : None
Default Value : None
Display Command : > d ACCESSD

d. Clear Single Digit Access Code

This program enables user to clear the single digit access codes defined using Prog 302. The
code for the same is as follows :
Tel. Code : #69 +PW +Program code 313 + <Digit: 2-7> + *
Clear onedigacc <Digit: 2-7>

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29. HOTEL VERSION PROGRAMS
e. Room to Room Barring

Function :Many hotels do not prefer their guests calling other guests directly due to privacy
reasons. Hence, they wish to selectively choose/assign which room extensions can dial other
room extension numbers by using the given code. By default room to room calls are barred. The
hotel management has to define the extensions as non-guest room extensions.
Code : #69 + PW + 303 + extno. + 1-EN / 0-DIS + *
set roombarr<ext><digit:0-1>
Example: To make extensions 200, 201, 202, 203, 204, 205 as non-guest room extensions
do the following program
From Tel : #69 + PW + 303 + 200 + 0 + * + 201 + 0 + * + 202 + 0+* + 203 + 0
+*+ 204 + 0+* + 205 + 0 + *
HT code : set roombarr 200 0
set roombarr 201 0
set roombarr 202 0
set roombarr 203 0
set roombarr 204 0
set roombarr 205 0
Allied Program : None.
Default Value : None.
Display Command : > d e

f. Check-In

Function : To check in a guest in a room. When a guest is checked in the room the out dialing
facility gets enabled.. It is not possible to check into a room that has already been checked in.
Code : #69 + PW + 304 + extno. + *
set checkin<extno>
Example: To check in a guest in room no 205 (ensure that the room number and extension
number are the same) do the following program.
From Tel: #69 + PW + 304 + 205 + *
From HT: set checkin 205
Allied Program : 305, 306.
Default Value : None. All rooms (Ext.) are checked out with no call details on their account.
Display Command : > d CHECKI

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29. HOTEL VERSION PROGRAMS
After check-in CoS for the class in which the said extension lies gets opened
on the said extension.
For check-in / Check-out feature the extension must be a service
NOTE Ext. (R-R barring disabled)

g. Check-Out

Function: To check out a guest in a room on a permanent basis. When a guest is checked out, the
out dialing facility for that room gets disabled. The guest room telephone bill is printed at the
check out command. The print port can be defined as the serial or parallel port. Subject to
availability of Hardware interface.
Code : #69 + PW + 305 + extno. + 0 - OP bill on hyper/ 1 - OP bill on Printer + *
set checkout<extno><digit:0=hyper / 1=printer>
Example: To checkout room number 205 and print the bill on parallel port do the following
Tel Code : #69 + PW + 305 + 205 + 1 + *
HT code : set checkout 205 1
Allied Program : 304.
Default Value : None.

NOTE Presently Printer interface hardware does not exist on the CPU.

h. Temporary Check-in/Check-out

Function : This feature is used to temporarily check in / out in a guest who has already checked in
the room. This is done when the guest leaves the room for the day or for a while but has not
checked out (vacated) the room. When the guest is temporarily checked out the telephone bill is
not printed. The out dialing facility is locked but no other guest can be checked in the room. When
the guest arrives back a temporary check in is done to allow the out dialing.
Code : #69 + PW + 306 + extno. + 0 - temp check out / 1 - temp check in + *
set tempinout<extno><digit:0=checkout / 1=checkin>
Example: To temporarily checkout a guest from room 205 use the following program
From Tel : #69 + PW + 306 + 205 + 0 + *
HT code : set tempinout 205 0
Allied Program : 304.
Default Value : None

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29. HOTEL VERSION PROGRAMS
i. Dial Tone for Hotel Rooms

Function : This feature is useful to replace the dial tone by a message that announces the internal
telephone directory or any other information the Hotel management wishes to convey to the
guest rooms when the guest lifts the telephone handset. The message is to be recorded using
program 084, the message number to be recorded is 8 and the message duration should not
exceed 32 seconds. This program is to replace the dial tone with the message or vice-versa. By
default the dial tone is present.
Code : #69 + PW + 307 + 0 - OFF / 1 - ON + *
Programming this feature through Hyper Terminal not applicable.
Example: To replace the dial tone by the message program as follows
From Tel : #69 + PW + 307 + 1 + *
Allied Program : 084, 303
Default Value : None

j. Programming Music on Hold prior to Dial Tone Message NOT APPLICABLE FOR OFFICE VERSION

Music is played for 2-3 sec before Dial Tone Message is heard by the guest. This program
facilitates the user to play the message without playing music before the DT message.
Tel. Code : #69 + PW + 106 + Digit ( 0 – disable / 1 – Enable) + *
set playmusic <digit:0=off / 1=on>
Allied Program : 307.
Default Value : Enable.

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29. HOTEL VERSION PROGRAMS
k. Room to Room calling – Groupwise

This program facilitates the guests occupying multiple rooms to communicate on their own
without operator's intervention. This program can form groups of such rooms wherein Room to
room dialing would be possible. Paralally, these rooms can avail Hotel features such as single
digit access codes, which otherwise was not possible in previous versions.
The room would get deleted automatically from the existing group once it is check out. However
at any given movement of time the room can be attached with other group directly using any
extension from the new group as Header Ext. with program code 308.
By default there would be no group programmed. One Extension can be a part of a single group
only. Dialing within group can be availed by dialing # followed by the room No. ( Ext. No.)
Program for Creation of groups for calling within group
Tel. Code #69+ PW + 308 + <Ext.No.> + * + <Ext.no> + * + ------ + *
set roomgrpext <extno :max15>

l. Program for Removal of Extension within a Group

Tel. code : #69+ PW +<Prg.code309>+<Ext.No.>+*

Clear roomgrpext <ext.no>

m. Hotel Bill entry

Guest, during his/her stay in the hotel may use the chargeable services provided by the hotel such
as Food, Laundry or any other miscellaneous services. Charges of all these services along with
Room Tariff, Tax and Telephone Bill can be included in a Bill and can be printed as a
Cumulative/consolidated Bill that can be presented to the customer. These various charges
except Tel Bill can be entered using this program.
If there happens to be some changes to be made after the bill gets printed, system allows the
operator to re-enter all the entries and checkout the guest again. The information about the call
details would be preserved for the said room till the room does not get check-in. Also during that
period if another room gets check-out, the data would be lost.

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29. HOTEL VERSION PROGRAMS
Maximum amount that can be entered & total bill amount displayed cannot exceed Rs.99999.99.
Last two digits of the value entered would be considered as paise. Either entry (Digit 1-5) if not
applicable can be omitted.
TEL. Code: #69+ PW + 310 + <EXT.NO.> + * + <1: Room rent>+Amount (Rs xx-
xxxxx.xx)+ * + <2: Food>+ Amount (Rs xx-xxxxx.xx) +* +
<3: Laundry>+ Amount (Rs xx-xxxxx.xx) +* + <4: Misc>+ Amount
(Rs xx-xxxxx.xx) +* +<5: Tax>+ Amount (Rs xx-xxxxx.xx) +*
Set hotelbill <Ext.no><Digit1-5><Amount (Rs.xx-xxxxx.xx)>

n. Room to Room Calling - Global

This facilitates room to room calling amongst all rooms but still enjoying the Hotel Features
including single digit access codes which otherwise was not possible for Service Ext. in
previous versions. However for room calling, # needs to be prefixed before room ext. is
dialed. This feature can be enabled/disabled using following program
TEL : #69 + PW + 311 + Digit 1/0> + *
set roomcall <Digit 0/1> ( Digit: 0-Disable, 1-Enable)

o. Programming Name of Hotel

This program facilitates the user to program Name of the Hotel that should get printed in final
bill to be presented to the customer. The Hotel name can be of max. 40 characters length
comprising of 4 words, each not exceeding 16 characters.
This program is possible only through Hyper terminal. Applicable only for ARM Split CPU
Ver. 0.6 onwards.
Tel. Code : Not Applciable
Set hotelname <word 1><word 2><word 3><word 4>
|<------------ Characters 1-40 -------------->}

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30. MISCELLANEOUS HYPER COMMAND
a. Setting Name of an Extension : Feature not available in 256P CPU

set extname <extno><name : 01-20 characters>

Alphanumeric characters are not allowed. Name once programmed can be

overwritten by any other name.
NOTE

b. Clear Name of an Extension : Feature not available in 256P CPU

clear extname <extno>

c. Change Login Password for Hyper Terminal

set newpw

Login PW if forgotten can not be resetted unless the system is hard resetted or
backup recovered.
NOTE

REMOTE PROGRAMMING

Remote programming can be accomplished by originating a call from any programming

extension and dialing Hook-flash followed by # 69 and Prog. PW.

Upon which Programming Tone would be fed to the “Remote End” caller.

The caller can now initiate programming. The EPABX user who has initiated Remote
Programming can not hangup till the time Programming is completed.

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30. MISCELLANEOUS HYPER COMMAND
DEFAULT DATA

CARD CONFIGURATION DETAIL

Slot : 1 2 3 4 5 6 7 8
PRES.: EXT16 EXT16 EXT16 EXT16 EXT16 EXT16 KTS8 KTS8_2W
PROG.: EXT16 EXT16 EXT16 EXT16 EXT16 EXT16 KTS8 KTS8_2W

P 1: Ex410 Ex502 Ex416 Ex218 Ex105 EX Kt313 KT222

P 2: Ex452 Ex103 Ex102 Ex311 Ex310 Ex308 KT111
P 3: Ex453 Ex415 EX Ex220 Ex302 EX KT604 KT444
P 4: Ex402 Ex406 Ex100 Ex221 Ex108 EX KT300
P 5: Ex89898 Ex503 Ex150 EX Ex555 Ex85 KT333 KT608
P 6: EX Ex457 Ex151 Ex223 Ex107 Ex314 KT301
P 7: Ex454 Ex413 Ex305 Ex224 Ex316 Ex612 KT219 KT400
P 8: Ex472 Ex501 Ex307 Ex225 EX Ex306 KT403
P 9: Ex407 EX Ex460 Ex153 Ex411 Ex118 KT465
P 10: Ex412 EX EX EX Ex304 EX197
P 11: Ex226 Ex417 Ex462 Ex87 Ex106 EX KT
P 12: Ex309 Ex461 Ex463 Ex466 Ex303 EX83
P 13: Ex419 EX Ex464 Ex112 Ex152 Ex606 KT
P 14: Ex401 EX EX Ex113 Ex104 EX78
P 15: EX EX Ex216 Ex101 Ex312 EX KT
P 16: Ex408 EX Ex315 EX EX418

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30. MISCELLANEOUS HYPER COMMAND
LINE DATA: EXT
Ext Port S/W Class User Budgt Hot Abbr JUN CUG PVT Secry Prog
No No Type No COS COS Line Tbl Group Group JUN ExtNo AccLvl
202 1 OPR 1 4 4 0 1 1 3
203 2 EXT 6 0 4 0 1 1 0
204 3 EXT 6 0 4 0 1 1 0
205 4 EXT 6 0 4 0 1 1 0
200 129 EXT 1 4 4 0 1 1 3
201 129 EXT 1 4 4 0 1 1 3

LINE DATA: JUN

PARAM.-> PORT JUN PVT ANS LOC SER MAX MAX SIG METR CLI CEN DAY NIGH

JUN NO TYPE JUN SIG STD PRO BCH O/G TYP TYP TYP TRX HUNT HUNT

000 5 NOR N N STD 0 1 1 DTMF NONE NONE N

001 6 NOR N N STD 0 1 1 DTMF NONE NONE N

002 7 NOR N N STD 0 1 1 DTMF NONE NONE N

003 8 NOR N N STD 0 1 1 DTMF NONE NONE N

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30. MISCELLANEOUS HYPER COMMAND
>D CL
CLASS TABLE :
FEATURE/CLASS 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
MON / LIS 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
BARG IN ALLOWED 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
BARG PROTECT 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
CONFERENCE 1 1 1 0 1 1 1 1 1 1 1 1 1 1 1 1
DND 1 1 1 0 1 0 0 0 0 1 0 0 0 0 0 1
JUN TRANSFER 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
FWD PROTECT 1 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0
SECOND JUN 1 1 1 0 1 0 0 0 0 1 0 0 0 0 0 1
ONLY GLOBAL 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0
EMERGENCY ABR 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
INTERNAL FWD 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
CLIP 1 1 1 1 1 1 0 0 0 1 0 0 0 0 0 1
CLIR 1 1 0 0 0 0 0 0 0 1 0 0 0 0 0 1
CLIR OVERRIDE 1 0 0 0 0 1 1 1 1 1 1 1 1 1 1 1
DND OVERRIDE 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 1
EXECUTIVE EXT 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0
EXTERNAL FWD 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1
JUN TO JUN TRF 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1
DTMF / PULSE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
DIAL TONE MSG 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
MOBILE EXT 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1
DOSA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
MSN CALL QUEUE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1
MSN NO REPLY 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
JUN CALL QUEUE 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
ENBLOC DIAL 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
BARGE IN TONE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Q PICKUP PROTECT 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
RCOC_ENABLE 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
COS DAY 3 3 3 2 3 1 1 1 1 3 1 1 1 1 1 3
COS NIGHT 3 3 3 2 3 1 1 1 1 3 1 1 1 1 1 3
NO.OF REST TBL 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
NO.OF DENY TBL 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
COS BUDGET 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
TIME LIM LOCAL 0 0 0 0 10 0 0 0 0 0 0 0 0 0 0 0
TIME LIM STD 0 0 0 0 10 0 0 0 0 0 0 0 0 0 0 0
CHARGE TYPE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
EXT HKFLASH 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7
LANGUAGE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1
LCR TYPE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

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30. MISCELLANEOUS HYPER COMMAND
OFFICE TIME

MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY

DAY START : 00:00 00:00 00:00 00:00 00:00 00:00 00:00
NIGHT START : 00:00 00:00 00:00 00:00 00:00 00:00 00:00

MISC. SYS PARAMETERS

>d sysm
MISC. SYS PARAMETERS
DEFAULT EXTENSION NO.LENGTH(Digits):3
JUNCTION HUNT DIRECTION: CIR
SYSTEM S/W TYPE: OFFICE VERSION
OPERATOR LINE NO:
ALARM OPERATOR:
FAX EXTENSIONS:
BILL START TIME LOCAL(sec): 10
BILL START TIME STD (sec): 10
PRIMARY CLOCK SOURCE SLOT NO:
SECONDARY CLOCK SOURCE SLOT NO:
CURRENT SYSTEM CLOCK: CRYSTAL_CLOCK
CURRENT REFERENCE FOR PLL: CRYSTAL_CLOCK
SYSTEM MODE CHANGEOVER: AUTO
CURRENT SYSTEM MODE: DAY
EXT CLI DUMMY DIGITS: 0
VOICEMAIL MODE: NOT PROG.
SERVICE PROVIDER # DIAL : AIRTEL
DUMMY DIALTONE OFF
GAIN 8-PARTY CONF: HIGH
SYSTEM OPERATED IN: 16 SLOTS
2 DIGIT NUMBERING SCHEME: OFF
PRI MASTER/SLAVE MODE: SLAVE
PRI TYPE OF NUMBER(CallingPty): SUBSCRIBER
PRI NUMBERING PLAN(CallingPty): ISDN/TELEPHONY
PRI TYPE OF NUMBER(CalledPty): UNKNOWN
PRI NUMBERING PLAN(CalledPty): UNKNOWN
LOGICAL PARTITION: ON
TRANSFER RECALL TIMEOUT(sec): 15
PAGING JUNCTION NO:
GSM JUN CALL PROCEED TIMEOUT(sec): 10
GSM JUN DELIVERED TIMEOUT(sec): 60
ACB NOANS RBT TYPE: SPECIAL RBT
FSK TYPE: FSK_V23

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30. MISCELLANEOUS HYPER COMMAND
MSN NO REPLY RING TIME(sec): 10
ON BOARD CPU KTS TYPE: KTS_2W
RCOC EXPIRY TIMEOUT(Min): 90
COUNTRY CODE: 91
LOCAL STD CODE: 20
DTMF CLI DIGIT TIME: 66
MAXIMUM SYSTEM ABBREVIATED NUMBERS: 40

>D EXTNAME
EXTNO EXTNAME EXTNO EXTNAME

LCR Prefix Table

Entry Prefix CHOICE 1 CHOICE 2
No. Digit SP. LOCAL SP. STD SP. LOCAL SP. STD

JUNCTION GROUPS

GROUP No : 1
000 001 002 003
GROUP No : 2
GROUP No : 3
GROUP No : 4
GROUP No : 5
GROUP No : 6
GROUP No : 7
GROUP No : 8
GROUP No : 9
GROUP No : 10
GROUP No : 11
GROUP No : 12
GROUP No : 13
GROUP No : 14
GROUP No : 15
GROUP No : 16

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30. MISCELLANEOUS HYPER COMMAND
CLI BASED ROUTING TABLE

Sr. CLI NO DAY EXT NIGHT EXT Sr. CLI NO DAY EXT NIGHT EXT

EXT HUNT GROUPS / MEMBERS

EXT HUNT GROUPS / MEMBERS

Group No 681 682 683 684 685 686 687 688 689 690
TYPE : BIMM BIMM BIMM
STAIR : OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF
1 200 404 408
2 100 89898 415
3 419
4
5
6
7
8
9
10
11
12
13
14
15

MSN TABLE PARAMETERS

MSN Table No: 1

DAY: ENABLE
NIGHT: ENABLE
Pilot Number:
MSN Length:
Port Num MSN Num CLI Port Port Num MSN Num CLI Port

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30. MISCELLANEOUS HYPER COMMAND
RESTRICTED TABLES

TBL NO: 1 2 3 4 5 6 7 8
NUM 1
NUM 2
NUM 3
NUM 4
NUM 5
NUM 6
NUM 7
NUM 8
NUM 9
NUM 10

DENIED TABLES

TBL NO: 1 2 3 4 5 6 7 8
NUM 1
NUM 2
NUM 3
NUM 4
NUM 5
NUM 6
NUM 7
NUM 8
NUM 9
NUM 10

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30. MISCELLANEOUS HYPER COMMAND
DENIED AND RESTRICTED TABLE ALLOCATION CLASS-WISE

CLASS NO. REST TBL NOS DENY TBL NOS.

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

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30. MISCELLANEOUS HYPER COMMAND
SYSTEM ABBR NUMBERS

Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER

10 11 12 13
14 15 16 17
18 19 20 21
22 23 24 25
26 27 28 29
30 31 32 33
34 35 36 37
38 39 40 41
42 43 44 45
46 47 48 49

DEPARTMENTAL ABR NUMBERS TABLE

TABLE NO: 1
Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER
1 2 3 4
5 6 7 8
9 10

TABLE NO: 2
Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER
1 2 3 4
5 6 7 8
9 10

TABLE NO: 3 upto TABLE NO: 20

Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER
1 2 3 4
5 6 7 8
9 10

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30. MISCELLANEOUS HYPER COMMAND
EMERGENCY ABR NUMBERS

Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER

1 2 3 4
5 6 7 8
: : : :
45 46 47 48
49 50

>D EXSY

EXTENDED SYSTEM ABBR NUMBERS

Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER

0 1 2 3
4 5 6 7
: : : :
: : : :
492 493 494 495
496 497 498 499

CENTREX TABLE

Srl.no. DIGITS LEN SERV PROV MODIFY

1 0 0 0
2 0 0 0
3 0 0 0
4 0 0 0
5 0 0 0
6 0 0 0
7 0 0 0
8 0 0 0
9 0 0 0
10 0 0 0
11 0 0 0
12 0 0 0
13 0 0 0
14 0 0 0
15 0 0 0

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30. MISCELLANEOUS HYPER COMMAND
MODIFY TABLE

SERV PROV STRIP DIGLEN ADD PREFIX

1 0
2 0
3 0
4 0
5 0

PULSE RATE PULSE CHARGE (PRPC) TABLE

FPR : First Pulse Rate ( 0.1 sec) PR : Pulse Rate ( 0.1 sec)
FPC : First Pulse Charge ( Paise) PC : Pulse Charge ( Paise)
Table Cust #1 Cust #2 Cust #3 Cust #4 Cust #5
No FPR PR FPC PC FPC PC FPC PC FPC PC FPC PC

CALL COST TABLE (CCT)

Serv. Zone 1 Zone 2 Zone 3 Zone 4

Prov. CCT Start PRPC Start PRPC Start PRPC Start PRPC
No No Time Tbl No Time Tbl No Time Tbl No Time Tbl No

CODE TABLE

Srl Code CCT CCT CCT CCT CCT CCT

No Sp0 Sp1 Sp2 Sp3 Sp4 Sp5

PORT BUDGET/ BILL SUMMARY

PORT DAY_BUDGET MONTH_BUDGET BILL BILL BILL BILL

FIX EN FIX EN TODAY PR. DAY CUR MONTH PR. MONTH

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30. MISCELLANEOUS HYPER COMMAND
CUG ACCESS MATRIX

CUG NO: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
1 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
2 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
3 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
4 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
5 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
6 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
7 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
8 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
9 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
10 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
11 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
12 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
13 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
14 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
15 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
16 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

ON LINE PRINT DATA FORMAT

SYNTEL NEOS Ver 1.90 Call Record 11/11/11:11

-----------------------------------------------------------------------------------------------------------
Sr No | Ext | Misc # | Jun | Directory No | Date | Time | Duration | Bill Amt | Acc | Flag

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30. MISCELLANEOUS HYPER COMMAND
HOTEL ROOM SERVICE

1st FLOOR : 202

2nd FLOOR : 202
3rd FLOOR : 202
4th FLOOR : 202
5th FLOOR : 202
6th FLOOR : 202
7th FLOOR : 202

HOTEL SINGLE DIGIT ACCESS

DIGIT 2 : 202
DIGIT 3 : 202
DIGIT 4 : 202
DIGIT 5 : 202
DIGIT 6 : 202
DIGIT 7 : 202

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30. MISCELLANEOUS HYPER COMMAND
GSM PORT STATUS

>d gsm
LINE DATA: GSM JUN
JUN. PORT SIM SIM N/W VBAT MIC SPK SIDE
NO NO PRES REG STRE GAIN GAIN TONE
020 97 Ready Reg 31 79 02 60 00
021 98 Ready Reg 28 79 02 60 00
022 99 Ready Reg 27 79 02 60 00
023 100 Ready Reg 26 76 02 60 00

GSM JUNWISE IMEI NUMBER DISPLAY

GSM
JUN PORT IMEI
NO NO NO
01 241 353451041509389
02 242 353451041520824
03 243 353451041531847
04 244 353451041522895

VOICE MAIL EXTENSIONS

VOICE MAIL PORT EXT NUMBERS

HUNT GROUP CALL FORWARDING

>D FWDHU
FORWARD HUNT GROUP NO.: 79
UNCOND BUSY NO REPLY
EXT CALLS:
JUN CALLS:
DID CALLS:
ALL CALLS:
… Total H.G. 10 Nos.

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30. MISCELLANEOUS HYPER COMMAND
EXTENSIONWISE EXTERNAL FORWARDED NUMBERS

EXTERNAL FWD NUMBERS EXTERNAL FWD TIMEOUT: 3

EXT FWD NUMBER EXT FWD NUMBER EXT FWD NUMBER

PRI-EXT. MSN TABLE

MSN Table To PRI Ext Parameters

MSN Table No:1
MSN Length:0
MSN PRIExt Group No. :
Jun No. MSN No.

SIP CARD PARAMETERS

Slot No.: 5
Card Type: CARD_SIP_EXT16
IP Address: 010.025.010.140
Netmask: 255.255.255.000
Gateway: 010.025.010.111
Input gain (dB): -18
Sig Port: 05060
RTP Port: 04000
Debug Level: 0
Public Static IP: 183.87.60.46

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30. MISCELLANEOUS HYPER COMMAND
TIE DESTINATION IPS

TIE Routing Table: Destination IP's

Sr. IP1 Ip2 P3 IP4
No.
1 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
2 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
3 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
4 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
5 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
6 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
7 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
8 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
9 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
10 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
11 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
12 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
13 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
14 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
15 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000
16 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000

TIE ROUTE TABLE

>D TIER
Tie Routing Method : Extension Numbering
Auto Route Select : OFF
PBX Code : 0
Tie Digit Dial Timeout : 100
Tie routing Tabl e:
Sr. Leading Add Sub Min Max
No. Digits Digits Digits Digits Digits

144 Email: support@synteltelecom.com

30. MISCELLANEOUS HYPER COMMAND
MULTIPLE SIP EXTENSION CARD PARAMETERS

d sipcr

SIP CARD PARAMETERS

Slot No.: 9
Card Type: CARD_SIP_EXT16
IP Address: 010.025.010.147
Netmask: 255.255.255.000
Gateway: 010.025.010.005
Input gain (dB): -18
Sig Port: 05062
RTP Port: 04032
Debug Level: 0

Slot No.: 10
Card Type: CARD_SIP_EXT16
IP Address: 010.025.010.140
Netmask: 255.255.255.000
Gateway: 010.025.010.005
Input gain (dB): -18
Sig Port: 05060
RTP Port: 04000
Debug Level: 0

MULTIPLE SIP EXTENSION CARD's OPERATING ON SINGLE PUBLIC STATIC IP

>d sipextp

SIP EXTENSION CARD PARAMETERS

Slot No.: 9
Remote IP Address: 183.087.060.046

Slot No.: 10
Remote IP Address: 183.087.060.046

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30. MISCELLANEOUS HYPER COMMAND
PRINT COMMANDS FROM HYPER

 PRON for Online Printing

d pron

 CRAll for Call Record of All Ext & Jun

d CRALL <startdate(DDMMYY)><enddate(DDMMYY)><starttime(HHMM)><endtime(HHMM)>

 CRALLExt for Call Record of All Extensions wise only

d CRALLExt <startdate(DDMMYY)><enddate(DDMMYY)><starttime(HHMM)><endtime(HHMM)>

 CRALLJun for Call Record of All Junctions wise only

d CRALLJun <startdate(DDMMYY)><enddate(DDMMYY)><starttime(HHMM)><endtime(HHMM)>

 CRExt for Call Record of One Extension only

CRExt<extno><startdate(DDMMYY)><enddate(DDMMYY)><starttime(HHMM)>
<endtime(HHMM)>

 CRJun for Call Record of One Junction only

d CRJun <junno><startdate(DDMMYY)><enddate(DDMMYY)><starttime(HHMM)>
<endtime(HHMM)>

 CRFLag for Call Record of Flags only

d CRFlag <flag(1-20)><startdate(DDMMYY)><enddate(DDMMYY)><starttime(HHMM)>
<endtime(HHMM>

 CREFLag for Call Record of Extension & Flag

d CREFLAG <extno><flag(1-20)><s date(DDMMYY)><e date(DDMMYY)>
<s time(HHMM)><e time(HHMM>

 CRJFLag for Call Record of Junction & Flag

d CRJFLAG <junno><flag(1-20)><s date(DDMMYY)><e date(DDMMYY)><s time(HHMM)>
<e time(HHMM>

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30. MISCELLANEOUS HYPER COMMAND
Flag No. Symbolic Meaning
Representation
01 S For all outgoing STD Calls
02 I For all outgoing ISD Calls
03 P For all outgoing calls with Polarity Reversal facility
04 M For all Metered Calls
05 A For all calls with AOC
06 R For all calls received in the organization
07 U For all calls that went unanswered, i.e. the missed call details
08 * For all outgoing calls of a duration greater than 5 min
09 # For all outgoing calls of a duration greater than 10 min
10 ? For all outgoing calls of a duration greater than 30 min
11 S* For all STD calls of a duration greater than 5 min
12 S# For all STD calls of a duration greater than 10 min
13 S? For all STD calls of a duration greater than 30 min
14 I* For all ISD calls of a duration greater than 5 min
15 I# For all ISD calls of a duration greater than 10 min
16 I? For all ISD calls of a duration greater than 30 min
17 R* For all calls received of a duration greater than 5 min
18 R# For all calls received of a duration greater than 10 min
19 R? For all calls received of a duration greater than 30 min
20 OG For all outgoing calls

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31. QUICK REFERENCE GUIDE - NEOS
I-Class of Service Programming

1 #69+PW+000 + CoS Tbl(01-32) + *

Feature Code (00-14,25-38)+ Func (0/1)+ *
00 – Listening In & Room Monitor
01 – Barge-in with Tone
02 – Barge Protect
03 – conference
04 – Do Not Disturb
05 – Junction Transfer Allow
06 – Call Forward Protect
07 – Second JUN Call Set class <class 1-
08 – Only Abbreviated Allow 32><clscode><limit>
09 – Emergency No. Allow Limit : 1 – Enable; 0
–Disable
10 – Internal Call Forward Allow
11 – CLIP Allow
12 – CLI Restriction Allow
Enable/Disable feature 13 – CLI Restriction Override Allow
for Class Tables
14 – Do Not disturb Override Allow
25 – Executive Ring Allow*
26 – External Call Forwarding*
27 – JUN – JUN Transfer
28 – DTMF / PULSE *- Not applicable for
256P CPU
29 – DIAL TONE MESSAGE
30 – Mobile Parallel Ring*
#- Applicable only with
31 – DOSA
Split CPU Vr. 0.3, ARM
32 – MSN Call Queue CPU 0.7 Combo CPU
33 – MSN No Reply Ver. 1.1 and 256P CPU
34 – Call Queue on Analog Junction Ver. 2.0 onwards.
35 – Enblock Dialing#
36 – Barge-in without Tone¥ ¥ - Applicable only with
37 – Protect Queued Call Pickup¥ ARM Split CPU Ver. 1.88
onwards
38 - Smart Call Back
From Ver 1.90 onwards

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31. QUICK REFERENCE GUIDE - NEOS
Feature 15 : Day/Night #69+PW+000 + CoS Tbl(01-32) + * + Set Class <Class 1-
Class 15 + Day Func(0-4) + Night Func (0-4) + * 32><15><limit>
0 – Intercom; 1 – Local;
2 – Local+Mobile 3 – STD; 4 - ISD
Feature 15 : Day/Night #69+PW+000 + CoS Tbl(01-32) + * + Set Class <Class 1-
Class 15 + Day Func(0-4) + Night Func (0-4) + * 32><15><limit>
0 – Intercom; 1 – Local; 2 – Local + Mobile
3 – STD; 4 - ISD

Feature 16,17 : #69+PW+000 + CoS Tbl(01-32) + * Set Class <Class 1-

Restricted/Denied Feature Code (16/17) + Table (0/1-8/9) + * 32>
Tables 0 – Clear Table ; 1-8 –Selective Table (1-8) <16/17>< limit>
9 – Assign all Tables

F-18 : CoS after budget #69+PW+000 + CoS Tbl(01-32) + * + Set Class <Class 1-
Exhaustion 18 + Func (0-4) + * 32><18>< limit>
F19,20 : Time Limit #69+PW+000 + CoS Tbl(01-32) + * Set Class <Class 1-
Local-STD Feature Code (19/20) + Func (00-99) + * 32><19/20><limit>
00-99 Minutes
F21 : Charge Type #69+PW+000 + CoS Tbl(01-32) + * + Set Class <Class 1-
21 + Charge Type (0-4) + * 32><21><limit>
F-22 : Hook Flash Time #69+PW+000 + CoS Tbl(01-32) + * + Set Class <Class 1-
22 + Hook Flash Digit (1-9) + * 32><22><limit>
Digit : 3-9 300 msec – 900 msec.
F23 : Voice Prompt #69+PW+000 + CoS Tbl(01-32) + * + Set Class <Class 1-
Language 23 + Language (0-2) + * 32><23><limit>
0 – English; 1 – Hindi; 2 – No Prompts
F24 : LCR Type #69+PW+000 + CoS Tbl(01-32) + * + Set Class <Class 1-
24 + LCR Type (0-2) + * 32><24><limit>
0 – No LCR; 1 – LCR Override ; 2 – Only
LCR
F25 : Executive Ring #69+PW+000 + CoS Tbl(01-32) + * Set Class <Class 1-
25 + Func (0/1) + * 32><25><limit>
2 Copy Class #69+PW+001 + Source Class (01-32) + Set copycls <Source
Destination Class (01-32) + * class><Destination
Class>
3 Assign class to #69 +PW + 002 +Ext No + Class No. (01- Set asscls <Ext
Extension 32) + * No><class no.:1-32>

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31. QUICK REFERENCE GUIDE - NEOS
II - System Setting
1 RTC Time setting #69 +PW + 011 + HH + MM + * Set time <HHMM>
2 RTC Date Setting #69 +PW + 012 + DD + MM + YY + Set date
DoW + * <DD><MM><YY><
DoW 1-Mon…..7-Sun>
3 Office Time Setting #69 +PW + 013 + DoW + HH1 +MM1 + Set officetime
HH2 +MM2 + * <DoW:1=Mon….7=Su
n/8=Mon-Sat><Start
TimeHHMM><End
Time HHMM>
4 Clear Office Time #69 +PW + 014 + 0 + * Clear office time
5 Change over Mode #69 +PW + 017 + Func (1/2) + * Set mode <digit:1-
Manual/2-Auto>
6 Manual system Mode #69 +PW + 018 + Funct (1/2) + * Set daynight <Digit:1-
Changeover Night/2-Day>
7 Add Card #69 +PW + 019 + slot No. (1-7/01-16) + Set cardadd <slot no 1-
Card Type (01-27) + * 7/01-16><Card type
01-27>
8 Delete Card #69 +PW + 020 + Slot No. ( 1-7 / 01-16) Clear card <slot no 1-7
+* / 01-16>
9 Add Port / Assign Ext. #69 +PW + 021 + Port No. (001-128- Set portadd <port no:1-
No. to port 160-256) + * + <Ext. No./JUN No./ H.G. 128-160-285><Ext No/
No.> + * JUN No./ H.G. No>
10 Assign program Access #69 +PW + 022 + Ext. No. + Program Set extpacc <Ext
Level to Ext. Access Level ( 0 / 3) + * No><Program Access
Level-0/3>
11 Program CTI + #69 +PW + 024 + CTI Mode (0-5, 7) + * Set ctimode <mode:0-5,
Travezia 7>
12 Change Program PW #69 +PW + 025 + 3 + New PW + * Set prpwchng <3><4
digit password>
13 Adding dummy zeros #69 +PW + 048 + Digit (0-5) + Mode (0- set clidummy <digit: 0-
for CLI Display Suffix / 1 – Prefix ) + * 5><Digit = 0 :Suffix /
1=Prefix>
14 Setting CLI send Pattern # 69 + PWD + 049 + Digit (0-1) + * set clisend <0/1
0=Before ring 1=
Between ring>

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31. QUICK REFERENCE GUIDE - NEOS
III - Flexible Numbering Plan
1 Clear Dial Code #69 + PW + Prg.code 094 + Port No./999 clear DIALCode <Port
+ No/999>
2 Program Dial code # 69 + PW + 092 + Port No <000-258, set DIALC <Port no><
276-285> + Dial Code <x-xxxxx> Dial Code>
3 Restore Default Dial #69 + PW + 096 + 1234 + * set dialdef <1234>
Code
4 Clear Feature Code #69 + PW + Prg.code 095 + Feature clear FEATC< Feature
No./999 + * No /999>
5 Program Feature code #69+1234+<Program code set featcode <feature
093>+feature no.(xxx)+Dial code<x- no><Dial code>
xxxxx>+ *
6 Recover default feature #69 + PW + 097 + 1234 + * set featdef <1234>
Code

IV – Extension Programming
1 Extension #69 +PW + 031 + Ext. No . + Func ( 0/1) Set enext <ext no><
Enable/Disable +* Digit:1-Enable/0-isable>
2 Set Operator Extension #69 +PW + 032 + Operator Ext. No. + * Set oprext <Ext No./ Hunt
Group> (999–Cancel
OPR)
3 Flexible Number #69 +PW + 033 + Old Ext. no. + * + Set flex <Old Ext
Programming New Ext. no. + * No><New Ext No><
Repeat count 02~99>
4 Flexible Number #69 +PW + 034 + Old Ext. no. + * + Set flex <Old Ext
Programming (Bulk) New Ext. no. + * +<Repeat Count No><New Ext No><
02~99> Repeat count 02~99>
4 FAX Extension #69 +PW + 035 + Ext.1 + * + Ext2 + * Set faxext <
+ Ext3 + * + Ext. 4 + * extno><extno><extno
><extno> (Max 4)
5 Reset Extension #69 +PW + 036 + Ext. No. + * Set resetexpw < extno.>
Password Ext. PW would be set to 1234.It can not be Ext. PW needs to be
SET using this program. resetted if Card added in
existing system..
6 Add Extension to Pickup #69 +PW + 037 + Ext. No. 1 + * + Ext. Set pickgrp<header
Group 2+*+ ext>< member ext>...

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31. QUICK REFERENCE GUIDE - NEOS
IV – Extension Programming

7 Delete Extension from #69 +PW + 038 + Ext. No. + * Clear pickext <extno>
Pickup group
8 Delete Pickup Group #69 +PW + 039 + Ext. No. + * Clear pickgrp <extno>

9 Hot line Number #69 +PW + 040 + Hot Line No (01-16) + Set hotline <hotline
Programming * + Number + * number 1-16><digits>
10 Assigning Hotline No. to #69 +PW + 041 + Ext. No. + Hot Line Set exthotline <extno>
Extension (01-16) + Type (0/1) + 1 + * <hotlineno:116><digit:
1-Dely/0-Imm><1>
11 Clear Hot line #69 +PW + 042 + Ext. No. + * Clear hotline
12 Boss secretary #69 +PW + 154 + Boss Ext. No. + * + Set secretary <boss
Extension Secretary Ext. No. + * extno ><secretary
extno >
13 Assign Junction Group #69 +PW + 075+ Jun Gr No (01-16) + * Set assjgrp <extno>
to Extension + Ext No. 1 + * + Ext No. 2 + * + ….. <Jun Grp no: 01-16>
14 Assign Secondary JUN #69 +PW +098 + Grpno (01-16) + * + Set ASSSECJgrp <JUN
Group to Extension ExtNo.+ * Gr. No. 1~16>< Ext.
No.>
15 Clear Secondary JUN #69 + PW + 100 + ExtNo + * Clear EXTSECjgrp <Ext.
Group of Ext No.>

V – Analog Junction Programming

1 Enable/Disable Junction #69 +PW + 061 + Jun No. + Func (0/1) Set junen <junno>
+ * .. <digit :1-Enable/0-
Disable>
2 Junction's Operating #69 +PW + 062 + Jun No + Direction (1-I Set jundir <junno><
Direction / C / 2 - Bothways) + * digit:1-I/C// 2-
Bothways>
3 Junction Type #69 +PW + 063 + Jun No + Signal Type Set ajsigtype <jun
(1-2) + Category (1-2) + Meter (1-4) + no><Type:1-Pulse/2-
CLIP (1-3) + * To n e > < C a t e g o r y : 1 -
Local/ 3-STD>
Set ajmtrclip <jun no>
<Mtr:1-none/2-Rev/3-
12 KHz./4-16KHz> <
Clip: 1-None/2-DTMF>

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31. QUICK REFERENCE GUIDE - NEOS
V – Analog Junction Programming

4 Hunt Group #69 +PW + 064 + Group No (01-10) + Type Set huntgrp <grpno:1-
Programming (1-3) + Staircase (1/2) + * + Ext. No. 1 + * 10><Hunt type:1-sim/
+ Ext. No. 2 + * +……( Max 15 Ext.) 2-busyImm/3-busyDly
><Staircase:1-On/2-
Off><Ext: Max 15>
5 Junction Landing #69 +PW + 065 + Jun No + * + Day Ext. Set jlanding <junno>
Extension No + * + Night Ext. No. + * + …… <DayExt><NightExt>
Day /Night Ext No : 910 –Auto ATT / Specific This would not cover
Ext. No. / Hunt Group (681-690) PRI landing.
6 Hunt Time #69 +PW + 066 + Time (06-60) + * Set hunttime <time:6-60>
7 Attendant Fail Landing #69 +PW + 067 + Jun No + * + Z1 Ext. set failland <jun no> <
No. + * + Z2 Ext + * + Z3 Ext + * + Z4 Z1 ext><Z2 ext><Z3
Ext + * Ext No = Specific Ext. No./ Hunt ext>< Z4 ext> Ext =
Group No. 999 will disconnect call
during respective TZ after
welcome msg.
8 Assign Private Junction #69 +PW + 068 + Ext. No. + * + Jun No. Set junpvt
Line +* <extno><junno>
9 Delete Private Junction #69 +PW + 069 + Ext. No. + * Clear junpvt <extno>
Line
10 Program Junction #69 +PW + 073 + Jun Group No. (01-16) Set jungrp <JunGrp no:
Grouping + * + Jun No. 1 + * + Jun No. 2 + … 01-16><jun no>( 999
for all JUN)
11 Clear Junction Grouping #69 +PW + 074 + Jun Group No + * + Clear jungrp <JunGrp
Jun No. 1 + * + Jun No. 2 + * + ….. no:01-16><Junno>
(999 for all JUN)
12 Program Leased Line #69 +PW + 076 + Jun No + Digit ( 0/1) Set jlease <junno><
+* Digit: 1-Enable/0-Disable>
13 Program Junction Ring #69 +PW + 077 + Digit (8-5) + * N. A.
Pattern
14 Program JUN as #69 + PW + 078 + Jun no + 0/1+ * set centrex <junno>
Centrex Line <digit: 0-1>
15 Program Time-out for #69 + PW + 050 + timeout (01-99)+ set efwdtime <time:0-
External Forwarded Calls 99>
16 Program Auto ATT Ring #69 + PW + 051 + timeout (05-30)+ * N. A.
Time-out

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31. QUICK REFERENCE GUIDE - NEOS
V – Analog Junction Programming

17 Program time-out for JUN- #69 + PW + 052 + timeout (01-99)+ * N.A.

JUN Transferred Call
18 Selection of # dialing #69 + PW + 055 + Digit ( 0 – AirTel / 1 – set servprov <Digit (0-
for Centrex with AirTel / Reliane) + * 1)> 0- AirTel # Centrex
Reliance / 1 – Reliance # Centrex
dialing.
19 Programming Dummy #69 + PW + 056 + Digit ( 0 – OFF / 1 – ON set Dummydt <Digit (0-
Dial-tone for Analog ) + * 1)> 0- Dummy DT OFF ;
Junctions 1 - ON
20 Call Forward of Hunt #69 + PW + 057 + H.G. (01-10) + FWD set fwdhunt <H.G.> <
group to Hunt Group / Type (0-2) + Call Type (1-4) + Ext. / H.G. / Type : 0-2><Call Type
Extension 999 + * 1-4>< H.G./Ext/999>
21 Jun Call Queue on Hunt # 69 + PW + 058 + Digit ( 1-Enable / 0- N.A.
Group Disable )
22 Programmable Hunt #69 + PW + 217 + <Huntgrp no. 01- set huntland <huntgrp no
Group Landing Pattern 10>+<digit:0=Sequential/1=Round 01-10> <digit: 0 =
robbin> +* sequential/1=Round Rbn>
23 STD / Local JUN #69 + PW + 109 + Digit < 0 – OFF / 1 – set allowstd
access transperancy ON > +* <Digit:1=on/ 0=off>
24 Programmable Paging #69 + PW + 600 + JUN No. + * set pagejun <JUN No.>
Junction
25 Clear Paging Junction #69 + PW + 601 + JUN No. + * clear pagejun <JUN No.>
26 Set FSK CLI Type #69 + PW + 125 + Digit + * (Digit : set fsktype <fsktype
0=FSK_V23; 1=FSK_BELL202 0:FSK_V23,1:FSK_BELL2
02>

NOTE Ensure to clear paging Junction if programmed previously.

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31. QUICK REFERENCE GUIDE - NEOS
VI – Auto Attendant Message Programming

1 Message Time zone #69 +PW + 081 +DoW (1-7) + Z1 Start set tzones<dow:1-7>
Programming Time (XXXX) + Z2 Start Time + Z3 Start <Z1><Z2><Z3><Z4
Time + Z4 Start Time + * > [Z1-Z4:Zone Start
Z1-Z4 : Time Zone in 24 Hrs. format. time HHMM]
2 Welcome Message #69 +PW + 082 + Tbl No. (1-9) + * + Z1
Table Programming Msg (1-8) + Z2 Msg (1-8) + Z3 Msg (1-8)
+ Z4 Msg (1-8) + *
3 Assign Message Table #69 +PW + 083 + Jun No. + Tbl No. (1-
to Junction 9)+*
4 Record Auto Attendant #69 +PW + 084 + Msg. No. (01-09) + * N.A.
Message/ Music
5 Playback recorded ATT #69 +PW + 085 + Msg. No. (01-09) + *
Message
6 Erase Auto attendant #69 +PW + 086 + 1234 + *
Messages
7 Music Source selection #69 +PW + 028 + Day mode Music (0/1) Set music <day: 0/1>
+ Night Mode Music ( 0/1) + *A <Night: 0/1>
8 Voice Guidance #69 +PW + 029 + Language ( 0-2) Set vglang <Digit: 0-2>
language selection for
External caller

VII - CoS Prefix Table Programming

1 Progrm CoS Prefix #69 + PW + 088 + CoS Prefix digit ( 4 digit set cosprefix <prefix:
max) + * + CoS (0-4)+ Min Digits (03-23)+ max 4 dig><cos:0-4>
Max Digits (03-23) + * <mindig:1-23> <
maxdig:1-23>
2 Initialize default CoSP #69 + PW + 089 + 1234 + * clear COSPrefix
Table

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VIII – E1 Junction Programming
1 E1 Channel Setting #69 +PW + 101 + Jun No. + Max Ch (30) Set eoglim <junno> <
+ Max OG Ch (00-30) + Direction (1/2) + * Max Ch:30><Max OG
Ch:0-30><Hunt Dir:1-
Asc/2-Desc>
2 E1 Parameter setting #69 +PW + 102 + Signal Type (1-3) + 1 Set epara <junno> <
+ Category (1-Local/2-STD) Sig:1-Pulse/2-DTMF/3-
R2MFC> <1> <Cat:1-
Local/2-STD>
3 E1 Landing Extension #69 +PW + 103 + Jun No + Day Ext. No. Set eland <junno>
+ Night Ext. No. + * <DayExt><NightExt>

IX – PRI Junction Programming

1 Channel Setting #69 +PW + 115 + Jun No. + Max ch(30) Set prioglim <junno><
+ Max OG Ch.(00-30) + Channel Selection Max Ch:30><Max OG Ch
(0-1) + * :0-30><Ch. Sel. 0/1>
2 Landing Extension #69 +PW + 116 + Jun No.+ * + Day Ext. Set priland <junno>
+ * + Night Ext + * <DayExt><NightExt.>
3 Define Network clock #69 +PW + 043 + Primary Clock Slot No Set nwclk <Slotno:01-
Source + Secondary Clock Slot no + * 16><SlotNo:01-16>
4 PRI Category #69 +PW + 117 + Jun No + Category Set prica <,junno>
(1/2) <Digit:1-Local/2-STD>
5 CRC Setting # 69 + PW + 169 +<Slot No>+ Digit+ * SET PRICRC <slot.no>
Slot No. : 01-16 Digit = 0 : CRC Off + <0/1>
1 : CRC On
6 Calling Party Number # 69 + PW + 216 + Type of Number N.A.
Information (1-6)+ Numbering Plan (1-7) + *
7 Called Party Number # 69 + PW + 218 + Type of Number N.A.
Information (1-6)+ Numbering Plan (1-7) + *

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31. QUICK REFERENCE GUIDE - NEOS
X – SIP Trunking
1 Logical Partitioning #69+ PW + 091 + 1/0 + * set lgclprtn <Digit:0/1>

XI – VoIP Common Programs

1 Program SIP Tie Card #69 +PW + 410 + slot no + *+ IP Addr set SIPIPaddr <slot no>
IP Address <1st element> + * <2nd> + * + <1st element><2nd
<3rd> + * + <4th> + * Element><3rd Element
><4th Element>
2 Program SIP TIE Card #69 + PW + 411 +slot no + * +netmask set SIPNEtmask < slot no
Netmask <1st element> + * <2nd>+ * + <3rd> ><1st element> <2nd
+ *+ <4th> + * Element>< 3rd Element
><4th Element>
3 Program SIP TIE Card #69 + PW + 412 +slot no + * + set SIPGAteway < slot no
Gateway Gateway <1st element> +* + <2nd> + ><1stelement><2ndEl
* + <3rd> + * + ement><3rdElement><
<4th> + * 4th Element>
4 Restart SIP Tie Card #69 + PW + 414+ <slot no> + * set SIPREStart<Slot no.>
5 Set SIP Signalling Port #69 + PW + 434 + slot no (xx) + Portno set sipsigport <slot no
(1-65535)+ * ><Portno(1-65535)>
6 Set SIP RTP (Speech) #69 + PW + 435 + slot no (xx) + Portno set siprtpport <slot no
Port (1-65535)+ * ><Portno(1-65535)>
7 Set Early Media Mode #69 + PW + 436 + Ext no (x-xxxxx) + set sipextem <ExtNo>
Early Media(1-ON/0-OFF)+ * <digit:1=Early Media ON
0=Early Media OFF>

XII – VoIP TIE Junction Networking

1 Tie Route Method 69+ PW + 400 + <Method: 1-PBX code set troutmthd <Digit: 1=
/0:Ext.Num > + * (Default Ext. Num) PBX code/ 0=Ext.
numbering>
2 Own PBX Code #69 + PW +401 + Own PBX code(10-99) set pbxcode <code no
+ * (Default 0) 10-99>
3 Auto Route Selection #69+ PW + 402 + ARS: 1=On/0: Off + * set tiears <Digit:1=on/
(Default ON) 0=off >
4 Tie Digit Timeout #69 + PW + 404 + Dig dial timeout <001 set tiedigtme<time:1-
(100msec) - 100(10sec) > + * 100>

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XIII – VoIP TIE Junction Networking
5 Tie Leading Digit / Tie #69 + PW + 405 + Sr.no (01-16) + Leading set tieroutbl <Sr.no(1-16)>
Route Table dig (1-4 dig ) + * +1st element (Destination IP <Leading dig (max 4 dig)>
1) + * + 2nd element + * + 3rd element + * + <1st element (Destination
4th element + *+ port (1-65535)+ * IP 1)><2nd element><3rd
th
element> < 4 element
>< port 1-65535>
6 Add / Strip Digits #69 +PW + 406 + sr.no (01-16) + Add set tieaddsub <Sr.no (1-
dig + * + sub dig cnt + * 16)><add digits (max 4
dig)><sub digit(0-9) >
7 Min – Max Digits / Tie #69 +PW + 407 + sr.no(01-16) + Min set tieminmax <Sr.no (1-
Destination Number dig(01-22) + Max dig(01-22) + * 16)><Min dig(1-22)
Length ><Max dig(1 -22)>
8 Program SIP Tie Card #69 + PW + 413 + slot no + * + set SIPDEbug <solt no
dbug Level <Debug level 0-7> + * ><Debug Level 0-7>
9 Load default Tie #69 + PW + 415 + <slot no> + * set SIPDEF <Slot no.>
Parameters
10 Program Alternate #69 + PW + 416+ srno(01-16) + IP Add. set TIEDEStip <Sr.no 01
destination IPs in (02-04) + * + <1st element> + *<2nd> -16><IP Add.(2-4)><
routing Table + * + <3rd> + *+ <4th> + * 1st element> <2n
Element ><3rd Element
> <4th Element>
11 Clear Tie Route Table #69 +PW + 409 +sr.no(01-16)/999 + * clear tieroutbl
<Sr.no(01-16)/999>
12 Programmable Remote #69+PW + Prg.code 418 + slot no+ * set SIPPUBIP<slot no>
IP Address for SIP Ext. +Ip address <1st element + * + 2nd + <Addr:1st element>
Card * + 3rd + * + 4th >+ * <2nd><3rd><4th>
13 Programmable Input #69+PW + Prg.code 419 + slot no+ * + set sipinpgain <slot no>
Gain for SIP Ext./ Gain level 1-63(-31dB to +31dB) * (Gain <Gain Level :1(-31dB) to
Trunk / Tie Card Level = Gain(dB)+32) 63 (+31dB) >
14 SIP NAT Mode #69 + PW + 439 + SlotNO(1-16) + set sipnatting<slot no><
Enable/Disable(1/0)+ * digit:1=Enable 0=Disable>

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31. QUICK REFERENCE GUIDE - NEOS
XIV – CLI Based Routing
1 Set CLI Based Routing #69 +PW + 044 + Sr. No.( 01-99) + CLI Set cliroute ,Sr.No.1-99><
Table FNP No. + * + Day Ext + * + Night Ext + * CLI Number:Max 16 digits
><DayExt><NightExt>
2 Clear CLI Based #69 +PW + 045 + Sr. No. (01-99) + * Clear cliroute <Digit: 0-
Routing Table All; 1-99:Specific Entry>
3 CLI based Day-Night #69 +PW + 046 + Day Function (0/1) + N.A.
landing Enable/Disable Night Function (0/1) + *

XV – MSN Based Routing

1 Assign MSN table to #69 +PW + 201 + Jun No + MSN Table Set msntbljun <junno>
Junction No (1-4) + * <MSN Tbl No:1-4>
2 Program MSN No. #69 +PW + 202 + MSN Table No (1-4) + Set msnnolen <MSN Tbl
length MSN No. length ( 1-5) + * No : 1-4 ><msnnolen:
Max 8>
3 Assign MSN number to #69 +PW + 203 + MSN Tbl No (1-4) + * Set MSn Port No <MSN
Port + Port No + MSN No. + * + Port No + Tbl No : 1-4><Port No
MSN No + * +….. :001-285>< MSN No.
as per MSN No len>
4 Clear MSN No. for Port #69 +PW + 204 + MSN Tbl No (1-4) + Clear MSN Port <MSN Tbl
No. Port No + * No:1-4><Port No: 001-
285>
5 Clear MSN Number #69 +PW + 205 + MSN Tbl No (1-4) + * Clear MSN Tbl <MSN Tbl
Table No.:1-4>
6 Clear Pilot Number #69 +PW + 206 + MSN Tbl No (1-4) + * Clear pilotno < MSN Tbl
No:1-4>
7 Program Pilot Number #69 + PW + 207+ MSN Tbl No (1-4) + * Set pilotno < MSn Tbl
+ Digits + * No:1-4><Pilot No>
8 MSN day-Night landing #69 +PW + 208 + MSN Tbl No (1-4) + N.A.
Enable/Disable Day (0/1) + Night (0/1) + *
9 Outgoing MSN CLI #69 +PW + 209 + MSN Table No. (1-4) + Set MSNCLIdisp <msntbl
Display * + Port No (001-257) + CLI display port no:1-4><port no:1-257
No (001-285) +* ><clidisp:1-285>
10 MSN No Reply Time # 69 + PW +246 + time (06 – 30 Sec.) Set msnrpltime <Time in
sec :06-30>

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XVI – GSM Card Features Programming
1 Base Station # 69 + PW + 080 + Digits + * N. A.
Programming ( Digit :STD code of the base station of the Hyper command added.
GSM card)
2 Programming MIC Gain #69 + 1234 + 220 + <JUN NO> + set gsmmic <junno: 000
<GAIN> + * (Gain : 00-15) -255><micgain : 00-15
>
3 Programming Speaker #69 + 1234 + 221 + <JUN NO> + set gsmspeaker <junno:
Gain <GAIN> + * (Gain : 00-99) 000-255><speakergain
: 00-99>
4 Programming Side Tone # 69 + PW + 222 + JUN No. + Side Tone Set gsmsdtone <junno
Setting +* :000-255>< sidetone:
00-15>
5 Display IMEI Number # 69 + PW + 224 + Digit <0 – Display N. A.
IMEI No. / 1 – Display GSM JUN No.>
6 GSM Version #69+ PW + 602 + 0/1 + * set gsmogpflag <0:off/
Compatibility 1:on><default : off: For
GSM 0.8 & CPU 1.2>
7 Call Proceed Timeout #69 +PW + Program code 631+ <Time: Set gsmprcdt <Time : 5-
for GSM 5-20 sec> +* ( Default: 10sec) 20 sec>
8 Deliver Timeout for #69 +PW + Program code 632+ <Time: Set gsmdlvrt <Time : 20-
GSM 20-200 sec> +* ( Default: 60sec) 200 sec>

XVII - GSM PRI Extension with MSN Compatibility

1 Set MSN Length to PRI #69+PW+241+ MSNtblNo:1/2+MSNno N.A.
Length(MAX10Digits)+*
2 Set MSN Junction to #69+PW+242+ MSNTblno:1/2+ N.A.
PRI Extension JunNo+*+ MSNNo.(MAX10Digits)+*
3 Assign PRI Extension to #69+PW+243+Priextgroupno.+ N.A.
MSN Table MSNTblNo:1/2+*
4 Clear MSN Table #69+PW+244+ MSNTbleno:1/2+* N.A.
5 Clear assigned MSN #69+PW+245+ MSNTbleno:1/2+ N.A.
JUN to PRI Extension JunNo+*

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31. QUICK REFERENCE GUIDE - NEOS
XIII – Restricted & denied Table Programming
1 Restricted Table #69 +PW + 121 + Tbl No ( 1-8) + * + Set resttbl < tblno:1-8>
Programming Number + * + Number + * + ….. <entryno:1-10><digits>
2 Clear Restricted Table #69 +PW + 122 + Tbl No ( 1-8) + * Clear resttbl < tblno:1-8>
3 Denied Table #69 +PW + 123 + Tbl No ( 1-8) + * + Set denytbl < tblno:1-8>
Programming Number + * + Number + * + ….. <entryno:1-10><digits>
4 Clear Denied Table #69 +PW + 124 + Tbl No ( 1-8) + * Clear denytbl <tblno:1-8>

XIX – Abbreviated Dialing

1 Abbreviated Table #69 +PW + 131 + Table No ( 01-20) + * Set dabrtbl <tblno:1-20>
Programming + No (00-09) + Digits + * < No. :1-10>< digits>
#69 + PW + 131 + 99 + * + No.(10-99) Set sysabr < Sr.No : 10-89
+ Digits + * for sys abr no./ 90-99 for
emerg>< digits>
2 Assign departmental #69 +PW + 132 + Ext No. + Table No Set assabr < extno><
Abbreviated Table to (01-20) + * tblno : 1-20>
extension
3 Clear Abbreviated Table #69 +PW + 133 + 98 + * Clear abrtbl < 99-sys
abrtbl/98-all dept.abrtbl/
1-20- specific dabrtbl>
4 Extended Abbreviated # 69 + PW + 134 + No (000-499) + set EXSysabr <0-499><
Table Programming Digits + * Digits >
5 Clear Extended Abbr #69 + PW + 135 + <000-499 / 999> + clear EXAbrtbl <0-499
No. * /999>
6 Flexible count for Global #69 + PW + * + 251 + Count (xx) + * set maxsysabrn <10 to 80
Abbreviated Numbers > (Emergency Abbreviated
No. permissible = (90 -
maxsysabrn))

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XX – Call Metering
1 Program Bill Start Time #69 +PW + 145 + Local Start Time (00- set billtime<local start
99) + STD Start Time (00-99) + * time:0-99><std start
time:0-99>
2 Clear / Initialize Billing #69 +PW + 155 + Digit (0-3) + * N. A.
Parameters
3 Program Call Type to be #69 +PW + 156 + Digit ( 0- All Calls / 1- Set logtype <type= 0-
logged Only OG Calls) + * Log all calls / 1-Log OG
calls only>
4 Program Call Record #69 +PW + 163 + Log Sr. No. (0000- Set crsrno <call record
9999) + * Sr. No. : 0000-9999>

XXI – Billing & Cost Tables

1 Program PRPC Table #69 + PW + 151+ PRPC Tb. No. + FPR set fprpc<prpctbl:1-25>
+ PR + * + FPC1 + PC1 + * + FPC2 + <fpr:0-9999>[<Cust#1
PC2 +--+* (Up to FPC5 & PC5 i.e. Max fpc:0-9999ps>... upto
Cust types (5)) Cust#5]
set prpc<prpc tbl:1-25>
<pr:0-9999>[<Cust#
1pc:0-9999paise>...
uptoCust#5]
2 Program Call cost Table #69 +PW + 152 + Service Pro No (0-5) + Set cct <sp no:0-5><
CCT No (01-16) + * + Zone start Time for cct no :1-16> [<TZ1st t
Zone 1 (HHMM) + PRPC Tbl for Zone1 (01- ime:HHMM><prpctbl:1-
25) + * + ….. ( Max 4 time zones) 25>….uptp 4 TZ>]
3 Assigning Cost Tables #69 +PW + 153 + Code sr. No. (01-99) + Set std <code sr. no. :1-
to Local / STD / ISD Code Digits (00-99) + * + CCT for SP0 ( 99>< code><CCT sp0
Codes. 01-16) + * + CCT for SP1 (01-16) + * + ><CCT sp1> ….<CCT
….(Max. 5 SP) sp5>(CCT :1-16)
4 Assigning Pulse Rate for #69 + PW + 164 + Jun no + FPR(xxxx) + N. A.
Centrex Junction Line PR(xxxx)+ *+ FPC(xxxx) + PC(xxxx) + *
5 Programmable Billed #69 + PW + 110 + < 0 - X'ferring/ 1 - set billext <Digit:0-
Ext. X'ferred ext > + * X'ferring,1-X'ferred ext>

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XXII – Least Cost Routing
1 Junction service #69 +PW + 072 + Service Provider ( 0-5) Set junserv <Service
Provider + * + Jun No. 1 + * + Jun No. 2 + * + Provider no : 0-5><jun
….. Note : Do not use SP=0 for LCR Prog. no>
2 Program LCR Prefix #69 +PW + 157 + Entry No (01-25) + Set LCRPr<entryno>
Prefix (X-XXXXX) + * + Local SP CH1(1-5) <prefix 0 - XXXX>
+ STD SP CH1 + Local SP CH2 + STD SP <localSP1><STD
CH2 + * SP1><localSP2><STD
SP2> [SP:1-5]
3 Clear LCR Prefix #69 +PW + 160 + Entry No. (01-25 for Clear LCRPR <entryno 1-
specific/99 for all) + * 25 or 99 for All>
4 Program LCR Code #69 +PW + 158 + Code Sr. No (01-10) + Set lcrcode <code sr no:
SP CH1(0-5) + SP CH2 (0-5) + LCR Code 1-10 ><code:max 7
(0-9999999) + * digits><SP Ch 1><SP
Ch2> [ SP – 1-5]
5 Clear LCR Code #69 +PW + 159 + Code Sr. No. + * Clear lcrcode<code sr no
:1-10 / 99 for all entries>
6 Set Centrex Table #69 + PW+ 165 + Entry (01-15) + N.A.
Centrex Length (1-6) + Serv.Prov. (1-5) +
Modify Flag (0-1) + * + Digit/s (1-99) + *
7 Clear Centrex Table #69 + PW + 166 + Entry (01-15 / 99) + * N.A.
8 Set Modify Number #69 + PW+ 167 + Serv. Prov.(1-5) + strip N.A.
Table Digit (0-9) + Add digit (0-99999) + *

XXIII – Budgeting
1 Program Fixed Budget #69 +PW + 161 + Ext. No/Jun No.+ Day Set fixbud <Jun/Ext><
Budget + Month Budget + * Day bud : Rs. 0-9999><
Month Bud : Rs 0-
999999>
2 Program Enhanced #69 +PW + 162 + Ext. No/Jun No.+ Day Set enhbudget <Jun/Ext
Budget Budget + Month Budget + * ><Day bud : Rs. 0-9999
><Month Bud : Rs 0-
999999>
3 Clear Ext. / Trunk N.A. Clear budget<extno/
Budget junno>

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XXIV – Closed User Group
1 Assign CUG number to #69 +PW + 171 + CUG No (01-16) + * Set cuggrp < ext no>
Extension + Ext No. + * + Ext No. + * + ….. <CUG tbl no: 1-16>
2 CUG call Enable (allow #69 +PW + 172 + CUG No (01-16) + * Set cugen <CUG tbl no: 1-
calling) + CUG No (01-16) + * + …… 16><CUG tbl no: 1-16>
3 CUG Call Disable #69 +PW + 173 + CUG No (01-16) + * Set cugdis <CUG tbl no: 1-
+ CUG No (01-16) + * + …… 16><CUG tbl no: 1-16>

XXV – Administrative Programming

1 “Transferred Call” # 69 + PW + 105 + Digit (15-60 ) + * set trfrecall < Time 15-60
Recall time Sec >
2 Waiting Tone & 'Transfer #69+PW+ Prg. code 107 + < Digit 0 – set oprxfrann
to OPR' MSG during Active / 1 – Inactive > + * <Digit:1=on/ 0=off>
Auto Atendant
3 Waiting timeout during #69+PW+ Prg. code 108 + <Duration> set waittime
Auto Attendant after + * Duration : 1-5 Sec. <Time(sec):1-5>
Message.
4 Set Dynamic STD Lock # 69+PW+ 314+Time+* (Time= 01 N.A.
Timeout to 99 Min.)
5 Set Dynamic CoS # 69+Pw+315+ Digit+* N. A.
Digit =1: Local/0: Intercom.
6 Programmable Auto #69 + PW + 603 + ACBNARBT type : N. A.
Callback on No Reply <Special = 1/ Normal = 0> + *
Tone
7 No Reply Time #69 + PW + 249 + 1 +*+10 < timer set systimer <1> <10
value < 30* < timer_value < 30>
8 DTMF Digit Time #69 + PW + 249 + 2 +*+ time (40 - 70)* N. A.
9 Ring Type #69 + PW + 250 +call type + ring type + set ringtype <Call Type(1
* Intercom /2 Jun /3
Executive /4 ACB)> <
Ring Type(1/2/3)>

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XXVI – Administrator Programming (Confidential)

1 Create Backup #69 +PW + 026 + 0 + * N. A.

2 Recover Backup #69 +PW + 027 + 0 + * Set recbackup
3 Set Printer Password #69 +PW + 030 + Printer PW + * N. A.

4 Set Extension Name N. A. Set extname <extno>

<name: max 20
characters>
5 Clear Ext Name N. A. Clear Extname < Ext No>

6 Set Hotel Name N. A. Set hotelname

<word1><word2><w
ord3><word4>
7 Change Login PW for N.A. Set newpw
Hyper Terminal Hyper Terminal PW once
lost can not be recovered
back.

XXVII – Voice Mail Programming

1 Program Extension as # 69 + PW + 053 + Ext. No + Digit + * Set voicemail <Ext
VoiceMail Extensions Digit : =0 – Normal Ext ; =1 : Voicemail Port No><digit>
2 Select Voice Mail Mode # 69 + PW + 054 + Digit + * Set dabrtbl <tblno:1-20>
Digit : = 0 – disable < No. :1-10>< digits>
1 – VM1 (Synectic) Set sysabr < Sr.No : 10-89
2 – VM2 (Voice Gate) for sys abr no./ 90-99 for
3 – Vigio emerg>< digits>

XXVIII - SYNApps PC Console Applications

1 Set Agent's Interface #69 + PW + Program code 528 + 1(ACK) N. A.
Mode or 0(UNACK) + *

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XXIX – Hotel Version Programming
1 Floor-wise room #69 +PW + 301 + 1st Floor RS Ext + * + Set roomserv <ext no :
Service 2nd Floor RS Ext + * + ……. ( Max 7 Floors) max 7 ext>
2 Single Digit Number #69 +PW + 302 + Single Access Digit (2-7) Set onedigacc <digit;2-
Access system + Department Ext. No + * + Single Access 7><ext>
Digit (2-7) + Department Ext No + * + …..
3 Room to Room Barring #69 +PW + 303 +Ext No + Func (0/1) + Set roombarr<ext>< digit
* : 0-Disable/ 1- Enable>
4 Check-in #69 +PW + 304 + Ext No. + * Set checkin <extno>

5 Check-out #69 +PW + 305 + Ext No + Digit ( 0- Set checkout <ext>

Hyper/1-Printer) + *
6 Temporary Check-in #69 +PW + 306 + Ext No + Digit ( 0-Temp Set tempinout <ext>
/Check-out Checkout / 1- Temp Check-in) + * <Digit: 0- checkout/ 1-
Checkin>
7 Dial Tone For Hotel #69 +PW + 307 + Digit ( 0-Normal DT/ 1- N. A.
Rooms Msg. DT) + *
8 Programming MoH Prior #69+ PW + 106 + Digit ( 0 – Disable /1 – set playmusic <digit:0=off
to Dial Tone Message Enable) + * / 1=on>
9 Room to Room calling – #69 + PW + 308 + Ext No + * + Ext No Set roomgrpext <Ext No>
Groupwise + * +…. (Max 15 per group)
10 Removal of Ext. from #69 + PW + 309 + Ext No + * Clear roomgrpext <Ext
Group Calling ( Room to No>
Room)
11 Room Bill Entry #69+ PW + 310 + <EXT.NO.> + * + Set hotelbill <Ext.no>
<1: Room rent> + Amount (Rs xx- <Digit1-5><Amount
xxxxx.xx)+ * + <2: Food>+ Amount (Rs (Rs.xx-xxxxx.xx)>
xx-xxxxx.xx) +* + <3: Laundry>+ Amount
(Rs xx-xxxxx.xx) +*+<4: Misc>+ Amount
(Rs xx-xxxxx.xx) +* + <5: Tax>+ Amount
(Rs xx-xxxxx.xx) +*
12 Room to Room Calling - #69 + PW + 311 + Digit 1/0> + * ( Digit: set roomcall <Digit 0/1>
Global 0-Disable, 1-Enable)
13 Clear Floorwise Room #69 +PW +Program code 312 + <Floor Clear roomserv <Floor
Service Extensions No: 1-7> + * No: 1-7>
14 Clear single digit Access #69 +PW +Program code 313 + <Digit: Clear onedigacc <Digit:
Code 2-7> + * 2-7>

166 Email: support@synteltelecom.com

31. QUICK REFERENCE GUIDE - NEOS
Card Codes
CARD CODES 1 – EXT 8 14 - EXT 6 JUN 2
( Note : Digit 10~13 is 2 – EXT 4 JUN 4 / JUN 4 15 – SLT 16 Plain
not used ) 3 - E1 MASTER 16 – JLC 4X8
4 – E1 SLAVE 17 – GSM 4P
5 – PRI MASTER 18 – VOIP SIP TRUNK
6 – PRI SLAVE 19 – VOIP TIE JUNCTION
7 – EXT 16 (DuSlic) / SLT 16 Dx 20 – VoIP Extension Card
22 – 2 Wire KTS Card (8P)
8 – JUN 8
23 – 4P FSK CLI JUN Card
9 – KTS 8
24 – JUN4 Card
25 – Reserved
26 – JUN2 Card
27 – LCC4 Card (Exclusive from
1.88 onwards)

Calling Party Number Information

Type of Number Numbering plan
1 Unknown 1 Unknn
2 International Number 2 ISDN/Telephony Numbering Plan
3 National Number 3 Data Numbering Plan
4 Network Specific Number 4 Telex Numbering Plan
5 Subscriber Number 5 National Standard Numbering Plan
6 Abbreviated Number 6 Private Numbering Plan
7 Reserved for Extensions

Feature Codes for Login Logout of SYNApps'

1 Agent Login #520 + Agent ID + Agent password. Agent ID is 3 digit ranging
from 100 to 199 only.
Default PW for Agents
login would be 1234
(Length 4 digits) and can be
changed later by the agent.
2 Agent Logout #521 + Agent ID N. A.

3 Change Agent Login #522 + Agent ID + Agent's old Password

Password + Agent's New Password.

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31. QUICK REFERENCE GUIDE - NEOS
User Codes for VOICE MAIL Programming to eliminate Call FWD message
Off Hook Message Alert # 673 + PW + Digit <0 – OFF / 1 – ON>
On/Off

Message Waiting String for SYNEGTIC / Voice Gate Voice Mail

Message wait (Music) #591 + Ext
ON for Ext.
Message wait (Music) # 590 +Ext
OFF for Ext.

In-band String for VISIO Voice Mail

Call FWD on busy to VM 1 + Ext
Call FWD on No Reply / 2 + Ext
Unconditional.FWD to VM

In-band String for VOICE GATE Voice Mail

Ext. directly calling VM * 600 + Ext

Ext/JUN call FWD on * 500 + Ext
Busy to VM
EXT./Jun call FWD on No * 501 + Ext
Reply / Unconditional
FWD to VM
Internal Call Forward to # 513 + I/C call type + Call FWD Type + PBX Code + Tie Ext. No.
TIE Extension of other (destinated) + #
NEOS in TIE Network Incoming Call TypeCall Forward Type
01 – Extension 01 - Unconditional
02 – Junction 02 - Busy
03 – DID 04 – No Reply
04 – All Calls
To cancel Call Forward # 671 + Incoming Call Type.
across TIE

168 Email: support@synteltelecom.com

32. ANNEXURE
Feature Code
Ports No. specified for Feature Code are virtual ports and has no concern with the Port No. of the Extension
generally referred to while programming MSN No. or Defining Ext. No. with Add Port Program.

Feat Dial Description Feat Dial Description

No. Code No. Code
000 #680 Change ext.password 030 #62 Other park pickup
001 #687 Change COS 031 #610 Unconditional forwarding
002 #677 Reset COS 032 #611 Forward on busy
003 #69 System programming 033 #12 Forward on no reply
004 #65 Printing commands 034 #671 Cancel internal forward
005 #607 DOSA class 035 #61 Budget bill announcement
006 #682 Set DND 036 #64 Pick any ext
007 #670 Set forward 037 #50 MSN landing
008 #602 Set hotline 038 #50 CLI landing
009 #603 Reset hotline 039 #60 Follow me
010 #683 Set Dynamic lock 040 #1 Pickup
011 #7 Dial abbreviated no. 041 0 Local jun seize
012 #502 CLIR 042 #4 Extended abbreviated dialling
013 #8 Selective jun seize 043 9 Operator dial
014 #2 Tie seize 044 #599 Reset port
015 #3 Selective tie seize 045 #506 Display MSNCLI
016 #674 Cancel ACB 046 #511 Set external forward
017 #685 Set self alarm 047 #510 Enable external forward
018 #686 Set others alarm 048 #673 Off hook msg
019 #675 Clear self alarm 049 #591 Enable voice mail waiting
020 #676 Clear others alarm 050 #590 Disable voice mail waiting
021 #501 Call monitoring 051 #512 Mobile ext
022 #615 Temporary walkin 052 #660 Invoke multiparty conference
023 #616 Long walkin 053 #661 Start multipaty conference
024 #617 Cancel walkin 054 #662 Delete multiparty conference
025 #614 Enable walkin 055 8 STD jun seize
026 #503 Room monitoring 056 * Redial
027 ##0 Set program password 057 #66 Port dial code announcement
028 #672 Set internal DND 058 #664 Feat dial code announcement
029 #63 Park pickup

NOTE Feature codes #69, ##0 & * can not be changed.

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33. ANNEXURE - DIAL CODE
Port Code Type Port Code Type Port Code Type
1 202 EXT 2 203 EXT 3 204 EXT
4 205 EXT 5 206 EXT 6 207 EXT
7 208 EXT 8 209 EXT 9
10 11 12
13 14 15
16 17 0 JUN 18 1 JUN
19 2 JUN 20 3 JUN 21 4 JUN
22 5 JUN 23 6 JUN 24 7 JUN
25 26 27
: : : : : : : : :
: : : : : : : : :
: : : : : : : : :
253 254 255
256 257 200 EXT 258 Invalid
259 Invalid 260 Invalid 261 Invalid
262 Invalid 263 Invalid 264 Invalid
265 Invalid 266 Invalid 267 Invalid
268 Invalid 269 Invalid 270 Invalid
271 Invalid 272 Invalid 273 Invalid
274 Invalid 275 Invalid 276 681 EXT
277 682 EXT 278 683 EXT 279 684 EXT
280 685 EXT 281 686 EXT 282 687 EXT
283 688 EXT 284 689 EXT 285 690 EXT
286 Invalid 287 Invalid 288 Invalid
289 Invalid 290 Invalid 291 Invalid
292 691 EXT 293 692 EXT

Port No. specified for DIAL Code are the physical port of Ext / JUN as seen considering the
location of the ext. on the card and placement of the card in the system.

If the system is operated in 8S mode, ports that can be set for Ext./JUN are
from 001 through 160. 161 & 162 being KTS ports.
NOTE Ports for Hunt Groups viz 276 – 285 remain constant.

170 Email: support@synteltelecom.com

34. PORT DETAILS SLOT-WISE FOR DIAL CODE
Slot No. Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Slot 6 Slot 7 Slot 8
Port No.
8S Mode 1 17 33 49 65 81 97 113
2 18 34 50 66 82 98 114
3 19 35 51 67 83 99 115
KTS1- 161 4 20 36 52 68 84 100 116
16S Mode 5 21 37 53 69 85 101 117
6 22 38 54 70 86 102 118
KTS1- 257 7 23 39 55 71 87 103 119
8 24 40 56 72 88 104 120
9 25 41 57 73 89 105 121
10 26 42 58 74 90 106 122
11 27 43 59 75 91 107 123
12 28 44 60 76 92 108 124
13 29 45 61 77 93 109 125
14 30 46 62 78 94 110 126
15 31 47 63 79 95 111 127
16 32 48 64 80 96 112 128

Slot No. Slot 9 Slot 10 Slot 11 Slot 12 Slot 13 Slot 14 Slot 15 Slot 16
Port No.
First Port 129 145 161 177 193 209 225 241
130 146 162 178 194 210 226 242

| | | | | | | |
| | | | | | | |
| | | | | | | |
V V V V V V V V

143 159 175 191 207 223 239 255

Last Port 144 160 176 192 208 224 240 256

8S mode: KTS Port 161 / 16S Mode KTS Port 257.

www.synteltelecom.com 171
35. CONNECTION DETAILS OF CABLES USED WITH NEOS
 The cable colour codes for JLCC, LCC 8 and LCC 16 are as under
Port number Colour code
1 Blue-White
2 Orange – White
3 Green- White
4 Brown - White
5 Gray-White
6 Blue-Red
7 Orange-Red
8 Green-Red

When connected to the card the Blue-White wires will be seen on the lower side of the card.
In case of the LCC 16 2 such cables are used. The lower connector caters to ports 1 to 8 and the upper to
ports 9 o 16.
 SERIAL PORT CABLE : The serial port cable is configured as follows
9 PIN D TYPE 9 PIN D TYPE MALE
FEMALE – PC SIDE – PBX SIDE
1,4, 6 SHORT
7,8 SHORT
2 3
3 2
5 5
9 NC

The cable length should not exceed 15 meters or 50 feet.

 KEY TELEPHONE CABLE (4 Wire KTS)
The key telephone can be connected to the CPU as well as the Digital extension (ISDN) card. The CPU to KTS
cable is as follows
 KTS Cable (CPU)

CPU CARD SIDE RJ 11 JACK ON KEY

RJ11 TELEPHONE SIDE
1 1
2 2
3 3
4 4

172 Email: support@synteltelecom.com

35. CONNECTION DETAILS OF CABLES USED WITH NEOS
 ISDN Cable Connection details : (4 Wire KTS)

ISDN/KTS CARD RJ 11 JACK ON KEY

SIDE CONNECTOR TELEPHONE SIDE
1 1
2 2
3 3
4 4
5 1
6 2
7 3
8 4
9 1
10 2
11 3
12 4
13 1
14 2
15 3
16 4

www.synteltelecom.com 173
36. PRI STATUS INDICATIONS
LED Color Healthy Status Represented If not indicating Healthy status
Location of LED Status
LD1 OFF OFF Check Card Status ON if Faulty.
LD2 ON ON OK
LD3 OFF OFF Loss of Signal : PRI not connected /
Line not UP
LD4 OFF OFF Remote Alarm Indication
Ld5 OFF OFF Alarm Indication Signal (End-End link
failed)
Ld6 ON ON Link Access Procedure D

Ld7 ON ON Clock from Service Provider not getting

received. Hence no Synch.

174 Email: support@synteltelecom.com

37. LED INDICATIONS on KTS
LED Status Indication
RED SteadyOn Theextension/lineis busyinconversationwithanothernumber
RED BlinkingFast Thatlineis outof service
GREEN SteadyOn Theextension/lineis connectedtothekeyphoneuser
GREEN BlinkingMedium Thecallis ringingon theselectedextension
YELLOW BlinkingSlow Thatlineis parkedbyuser
YELLOW BlinkingMedium Thatcallis puton holdbyuser
YELLOW BlinkingFast Thereis acall waiting/queuedonthatline

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38. SOFTWARE UPGRADATION PROCEDURE
FOR ARM CONTROLLER BASED CPU

Verify the make of the flash I/C U8.ItshouldbeSSTmake. If not, please consult H.O. Position
jumper JP6 (incase of ARM CPU) or JP7(incaseofSPLITCPU) marked as FLASH PRO Gas ON

Locate the COM port No. on the PC through which communication is getting established with the
PBX using COM1of the PBX.

Copy the folder consisting of 4files…….In one folder on to your PC. The details of the files
contained in the folder are :

Whenevernewupdatedversionisreceivedfromintheformofa.Datfile,theuser needs to copy the

said. Dat file in the folder renaming as CPU. Dat. Thus at any given point of time there has to
be above four files to be present in the folder while upgrading the Software.

Amongs the above files editISP.Bat using text editor to set the COM port of the PC
through which communication is to be established.

176 Email: support@synteltelecom.com

38. SOFTWARE UPGRADATION PROCEDURE
FOR ARM CONTROLLER BASED CPU

Select appropriate COM port as identifie dinPoint3.Exit the text editor after saving the fileI SP.Bat.
Ensure that the said COM port identifie dinPoint3 is free to used (Not being used by either of the
applications).

Incase of unavailability of Serial port on the PC, USB port also can be used to establish
communication. However it has to been sured that COM Port No. should be in single digit viz.1
through 9.

It is also observed that amongst many USB –Serial convert or cables available in market many a
times uploading does not happen properly. Were commend to use the USB-Serial convertor
cable with following specification:

1. Make:TREnDnetTU-S9,H/W:V1.3R
2. Interface:USB1.1 compliant,RS232(9pin)Male.

Switch ON the system. Here system will not boot as normal buttop REDLED on each card would
be glowing constantly.

Run/ExecuteISP.Bat

Following message would be seen on the screen.

After getting successful message, switch OFF the system. Change the stub/jumper JP6/JP7 as
applicable to OFF. The CPU is ready to use with modified/upgraded S/W.
Switch ON the system as normal and proceed for the installation

Use ISP Ver. 0.7 for upgrading CPU S/W post Ver. 1.88 onwards

www.synteltelecom.com 177
38. SOFTWARE UPGRADATION PROCEDURE
FOR ARM CONTROLLER BASED CPU

ARMSPLIT CPU

178 Email: support@synteltelecom.com

39. SIP CARD CONFIGURATION SETTINGS
Sr. Stub on Left Stub on Right Card Type –Subject to
No. Hand Side Hand Side Card Software
1. 0 (Upside) 0 (Upside) VoIPTrunk
2. 0 (Upside) 1(Down) VoIPExtension
3. 1(Down) 0 (Upside) VoIPTie
4. 1(Down) 1(Down) Unused.

LHS

IP Input

These settings support subject to software of the SIP Card.

MANDATORY COMMANDS REQUIRED FOR SIP CARD (Extension / Trunk / Tie)

1. Program IP for SIP Card : Program 410

2. Program Subnet Mask for SIP Card Program 411
3. Program Gateway for SIP Card Program 412
4. Program Remote IP for SIP Extension Card ONLY. Program 418
5. Apply softreset to SIP Card Program 414

IT IS MANDATORY TO APPLY SOFTRESET TO SIP CARD AFTER ANY CHANGE IS INCORPORATED

CONCERNING SIP CARD. BE IT CHANGE OF EXTENSION NUMBER OF A SIP EXTENSION ALSO
ALONGWITH ANY OTHER PARAMETER SPECIFIED AMONGST POINT 1 TO 4 LISTED ABOVE. IT
NOTE CAN OTHERWISE BE ACCOMPLISHED BY USING RESET SWITCH ON SIP CARD OR MERE
SWITCHING THE PBX OFF / ON.

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40. SIP TIE PROGRAMMING
SIP TIE over Public IP with SIP NATing

WAN - WAN -
IP - 123.63.34.245 IP - 182.73.14.187
NetMask - 255.255.255.248 NetMask - 255.255.255.248
Gateway : 123.63.34.241 Gateway : 182.73.14.185
Local IP - 10.25.10.163 Local IP - 192.168.2.1

Ext. No. Plan : 4 series Ext. No. Plan : 3 series Ext. No. Plan : 3 series
IP - 10.25.10.157 IP - 10.25.10.160 IP - 10.25.10.157
SubNet - 255.255.255.0. SubNet - 255.255.255.0. SubNet - 255.255.255.0.
Gateway - 10.25.10.163 Gateway - 10.25.10.163 Gateway - 10.25.10.163
Remote IP - 123.63.34.245 Remote IP - N.A. Remote IP - 182.73.14.187

Communication Mode :

NEOS A - NEOS C : Over Public IP (Behind NAT)

NEOS A  NEOS B : Over Local Network (LAN)
TIE Route Programming :
(This is besides programming required for TIE as mentioned on Page 138.)
NEOS A NEOS B NEOS C
Set tier 01 3 10 25 10 160 5060 set tier 01 4 10 25 10 58 5060 set tier 01 4 123 63 34 245 5060
Set tier 02 2 182 73 14 187 5060

180 Email: support@synteltelecom.com

40. SIP TIE PROGRAMMING
Expected port forwarding in respective routers would be as listed below :
Router 1 (PBX A) Router 2 ( PBX C)
Local IP 10.25.10.157 Local IP 10.25.10.157
Public IP 123.63.34.245 Public IP 123.63.34.245

Sr. Port Internal Port IP Sr. Port Internal Port IP

1 5060 5060 10.25.10.157 1 5060 5060 10.25.10.157
2 4000-4031 4000-4031 10.25.10.157 2 4000-4031 4000-4031 10.25.10.157
3 11111* 11111* 10.25.10.157 3 11111* 11111* 10.25.10.157

• 11111 is Proprietary port of Syntel

In above scenario, NEOS A is able to communicate with B & C seamlessly where as NEOS B users
can be establish calls directly with PBX A only. Similarly NEOS C can communicate direct with
NEOS A only.

www.synteltelecom.com 181
40. SIP TIE PROGRAMMING
Extension Number Method:

PBX A PBX B
Extension No. 2 Series 3 Series
IP ADDRESS 10.25.10.166 10.25.10.167

PROGRAMMING STEPS: (To be repeated for both the PBX with appropriate values----IPAddress,Route)
1. Ensurestubpositionsof theCard. (Can beignored sincefactoryprogrammed)
2. SetIPaddressforthe card Setsipip<slotno><para1><para2><para3><para4>
3. SetTieroutemethod Settroutm<1-PBX;0-Ext> : default value EXT. Numbering
4. Setautorouteselection Settiear <1-Auto/0-Manual>
5. Setdestination IP ofthe route
Settier<Sr.No.><Route><Para1><para2><para3><para4><SIG Port>
6. Setdigit length for theExtn. Nos. Settieminmax<Sr.No.><MinDigits><Max Digits>
7. ResetSIPcard Setsipres<SlotNo>

Calling would be as if all the extensions are apart of one PBX.

PBX Code Method:

PBX A PBX B
Extension No. 2 Series 2 Series
IP ADDRESS 10.25.10.166 10.25.10.167

PROGRAMMING STEPS: (To be repeated for both the PBX with appropriate values----IPAddress, PBXCode, Route)
1. Ensurestubpositionsof theCard. (Can beignored sincefactoryprogrammed)
2. SetIPaddressforthe card Setsipip<slotno><para1><para2><para3><para4>
3. SetTieroutemethod Settroutm<1-PBX;0-Ext>
4. Setautorouteselection Settiear <1-Auto/0-Manual>
5. SetPBXCode Setpbxc<10-99>
6. Setdestinationofthe route Settier<Sr.No.><Route= PBX code of opposite PBX>
<Para1><para2><para3><para4><SIG Port>
7. ResetSIPcard Setsipres<SlotNo>

Calling from PBX A to B : PBX code of PBX B followed by Ext. No.

Accessing JUN of other PBX: #2+PBXCodeofPBXof which JUN hastobeaccessed +Access
Code(0)+0+Tel. No. ……………………At sole descrition of customer as against TRAI
rules.

182 Email: support@synteltelecom.com

40. SIP TIE PROGRAMMING
GRAND STREAM IP PHONE SETTINGS FOR CONFIGURING WITH SIP EXTENSION

A
CONFIG
SIP
ACCOUNT
ACCOUNT 1
SIP PROXY - Card IP:5060

Outbound proxy : Card IP : 5060

SIP User ID : Ext.No.

Sip auth ID : Ext. No.
PASSWORD : Ext. No.

B
NETWORK
IP SETTING
STATIC
IP - EXT. IP

NETMASK
GATEWAY

Card IP – IP assigned to the NEOS SIP Card

EXT IP – Local IP to be assigned to the Extension.
NETMASK & GATEWAY as applicable.

Ensure CPU S/W Version as 1.74 onwards and SIP EXT Card Ver. 0.5
(JAN 16) onwards.
NOTE

For Multiple SIP EXT. cards on Single Public IP :

CPU Version : 1.86 or later
SIP EXT Card Version : 1.0 or later.

www.synteltelecom.com 183
41. PRE-REQUISITE FOR SIP TIE LINE BETWEEN TWO NEOS
System Level:

• ARM Split CPU with Ver1.74 onwards.

• SIP TIE Card Ver. 0.2 ( MAR 16) onwards

Network End:

• Static Public IP
• Internet Leased Line with minimum1MBps bandwidth having1static IP.
(Approx. 170K per SIP Channel).
OR
VPN Tunnel would also serve the purpose.

For SIP TIE on Public IP (Behind NAT) :

CPU Version: 1.88 or later
SIP TIE Card Version : 0.3 or later.

Compatibility Chart
CPU Ver. TIE Card Ver.
1.74 0.2
1.88 0.3
1.90 0.4

184 Email: support@synteltelecom.com

42. PICTORIAL PRESENTATION OF CONFIGURING SIP PHONE ON MOBILE

Step 1 Step 2 Step 3

Step 4 Step 5 Step 6

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42. PICTORIAL PRESENTATION OF CONFIGURING SIP PHONE ON MOBILE

Step 7 Step 8 Step 9

Step 10 Step 11 Step 12

186 Email: support@synteltelecom.com

42. PICTORIAL PRESENTATION OF CONFIGURING SIP PHONE ON MOBILE

Step 13 Step 14 Step 15

Step 16 Step 17 Step 18

www.synteltelecom.com 187
42. PICTORIAL PRESENTATION OF CONFIGURING SIP PHONE ON MOBILE

Significance of each slide of sip phone configuration on mobile

Step 1 : Zoiper downloaded & installed from Play Store
Step 2: Select “Config” for configuring your SIP Phone on your mobile
Step 3 : Select “Add Account”
Step 4 : Select “Account Setup” as already have an account as the extension is present in PBX.
Step 5 : Select “ Manual Setup”
Step 6 : Select “SIP” account
Step 7 :
Step 8 : Enter Account Name as account number allocated to you as SIP Ext. in PBX.
Step 9 : Enter host as Public IP : 5060 for operating on 3G / Other network / in WiFi /LAN
Step 10 : Enter User Name as your Extension No. in PBX.
Step 11 : Enter PW as your Ext. No.
Step 12 : Enter Authentication user as your Ext. No.
Step 13 :
Step 14 : Indicates that the SIP Ext. is ready to use.
Step 15 :
Step 16 :
Step 17 : Dial the required extension number to be called and touch symbol on screen.
Step 18 : To end the call, touch End Call symbol on screen.

188 Email: support@synteltelecom.com

43. PICTORIAL PRESENTATION OF CONFIGURING SIP PHONE ON DESKTOP PC

www.synteltelecom.com 189
43. PICTORIAL PRESENTATION OF CONFIGURING SIP PHONE ON DESKTOP PC

190 Email: support@synteltelecom.com

43. PICTORIAL PRESENTATION OF CONFIGURING SIP PHONE ON DESKTOP PC

Significance of each slide configuration on Desktop

Step 1 : Zoiper downloaded & installed from Google
Step 2: Select “Config” for configuring your SIP Phone on your Desktop PC
Step 3 : Select “Add Account”
Step 4 : Select “Account Setup” as already have an account as the extension is present in PBX.
Step 5 : Select “ Manual Setup”
Step 6 : Select “SIP” account
Step 7 :
Step 8 : Enter Account Name as account number allocated to you as SIP Ext. in PBX.
Step 9 : Enter host as Public IP : 5060 for operating on 3G / Other network while
Local (Card) IP : 5050 for operating in WiFi /LAN
Step 10 : Enter User Name as your Extension No. in PBX.
Step 11 : Enter PW as your Ext. No.
Step 12 : Enter Authentication user as your Ext. No.
Step 13 :
Step 14 : Indicates that the SIP Ext. is ready to use.
Step 15 :
Step 16 :
Step 17 : Dial the required extension number to be called and touch symbol on screen.
Step 18 : To end the call, touch End Call symbol on screen.

www.synteltelecom.com 191
44. USER FEATURE CODES FOR SLT AND KTS USERS

I. Junction Seizure for Out Dialing

a. Any free CO/ junction Seizure 0/8
b. Specific Junction Selective Seizure #8+PortNo.(000-127)
c. Making O/G calla cross the node in SIP TIE Network* #2+PBX
Code+0+0+TelephoneNumberdesired*

II. Extension Security Features

a. Change Extension Password #680+Old Password+NewPassword
b. Lock Extension #677
c. Unlocking the Extension/Changing CoS #687+ExtPassword+CoS(0- 4)
d. Dynamic Lock Enable/Disable(Mobile,STD &ISD) #683+Fun.(0-1)

III. Abbreviated Number

a. Departmental Abbreviated Numbers #700-#709
b. Global Abbreviated Numbers #710-#789
c. Free Pool Abbreviated Numbers #790-#799
d. Extended Abbreviated Numbers #4000-#4499
IV. Basic Feature Operation ( KTS /SLT)
a. Auto CallBack 4
b. Auto CallBack Cancel #674
c. Broker’sCall/Call Consult ‘Hold’Key/ Hook Flash+1
d. Drop presentlinein Broker’s Call HangUp/ Hook Flash+2
e. Group Call Pickup ‘PICKUP’Key /#1
f. Selective Call Pickup #64+Ext.No.
g. Call Park ‘PARK’Key /Flash #63
h. Self Parked Call Pickup ‘PARK’Key/ # 63
i. Other Parked Call Pickup #62+Ext.No.
j. Last Number Redial *
k. Extension Call Transfer ‘TRANSFER’Key/
Hook Flash+Ext No–Off Hook.
l. Call Hold ‘Hold’Key/ Hookflash

•-Against TRAI Rules. Hence should not be used.

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44. USER FEATURE CODES FOR SLT AND KTS USERS

V. Privilege Features (Programmed for Authorized Users only) ( KTS/SLT)

a. Listening In #501+Ext.No.
b. Room Monitor #503+Ext.No.
c. Barge-inwithTone 5
d. 3-Party Conference ‘CONF’Key / Flash+Extor JUN+ Flash+3
e. Do Not Disturb Internal Calls>> #6721
AllCalls>> #6821
f. Do Not Disturb Cancel #6720/ #6820
g. SerialCall JunctionTransfer +‘SERIAL’Key/
Flash+Ext.No : Flash 6- Off Hook.
h. Second JunctionCall HookFlash+LineSeize+CONumber
i. CLIR (CallerLineIdentificationRestriction) #502+Fun.(0- 1)
j. HotlineEnable/Disable #602+Fun.(0- 1)

VI. Alarms
a. SetAlarmforSelfExtension #685+Hr.(XX)
+ Min.(XX)+AlarmType(1-2)
b. DisableSelfAlarm #675
c. SetAlarmforOther Extension #686+Ext.No.+Hr.(XX)
+ Min.(XX)+AlarmType(1-2)
d. DisableAlarmfor OtherExtension #676+Ext.No.

VII. Call Forwarding

a. Enable/Disable Call Forwarding #670+Fun.(0-1)
b. Unconditional Forwarding #610+CallType(0-4)+Ext.No.
c. Forwarding on Busy #611+CallType(0-4)+Ext.No.
d. Forwardingon NoReply #612+CallType(0-4)+Ext.No.
e. Cancel Forwarding #671+CallType(0-4)
f. Call FollowMe #600+User PW+Ext.No.
g. Disable CallFWD Msg onCallFW Dactivation # 673+UserPW+1/0(Disable/Enable)
h. Register External No. where the call is to be forwarded # 511+<Type of EFWD 1~3>
+ Tel.No.+*
I Enable External Cal Forward(OnlyJUNcalls) # 510+PW +<Type of EFWD 1~3>
+ Digit (1-All 0-JUN) + Digit (1-EN 0-Disable)
j. Enable Mobile Parallel Ring(For Intercom&JUNcalls) # 512+PW+Digit

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44. USER FEATURE CODES FOR SLT AND KTS USERS

VIII. Walk-in CoS

a. Walk-inEnable/Disable #614+User Password+Fun.(0-1)
b. Temporary Walk-in #615+Ext.No.+UserPassword
c. Permanent Walk-in #616+Ext.No.+UserPassword
d. Cancel Walk-in #617

IX. Voice Announcements

a. DayBudget Announcement #6131
b. MonthBudget Announcement #6132
c. DayBill Announcement #6133
d. Month Bill Announcement #6134
e. Time Announcement #6135
f. Self Extension Number Announcement #6136
g. Version Announcement #6137
I Port Announcement #6138

X. Call Routing
a. MSN based Call Routing(Enable/Disable) # 504+Fun.(0-1)
b. CLI basedCall Routing(Enable/Disable) # 505+Fun.(0-1)
c. Display other’s MSN No. # 506+Digit(Digit=0Self,
1=Other’s,2=Pilot)

XI. Multi Party Conference

Multiparty Conference with outside parties connected on JUN is recommended ONLY on PRI
a. Initiate Multi Party Conference Offhook + # 660
b. All Participants during initial stage Flash + 1 ( From SLT) / PARK (from KTS)
c. Start Multi party conference after #661 (From SLT) / CONFERENCE
addition of required participants key (From KTS)
e. Transfer of established Multiparty Off Hook (From SLT) / TRANSFER
conference to participants key (from KTS)

194 Email: support@synteltelecom.com

45. CONFIGURING MULTIPLE SIP EXT CARDS ON SINGLE PUBLIC IP

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46. ADDITIONS
SMART CALL BACK (RCOC)

Enable Junction for RCOC :

#69 + PW + 248 + Jun no + Enable/Disable(1/0)+ *
set jrcocen <junno> <0 Disable/ 1 Enable>
By default all Junctions are disabled for this feature.
RCOC Timeout: set RCOC expiry timeout(Min) :
#69 + PW + 247 + <time in minutes (02 - 20)> + *
set rcoctime <Time(min):02-20>
Default time : 5 mins
Display Command :
RCOCENTRY : This command displays currently active RCOC entries i.e. calling
extension number called party number and junction number.
JRCOCSTAT : This function displays the RCOC status I.e. enable/disable junction wise.

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NOTES

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 Manufactured by:
ARVIND LIMITED (TELECOM DIVISION)
Survey No. 33/1, Kondhwa Pisoli Road, Pisoli-411060, India. Tel.: 020-26725700,
Email: enquiry@synteltelecom.com URL: www.synteltelecom.com

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