Q U I C K S TA R T G U I D E
INDEX
KNOW YOUR SCOOTER 02
ON THE ROAD 20
CHARGING 36
SCOOTER SHUTDOWN 42
CARING FOR YOUR SCOOTER 46
Ather 450X® has been crafted with
obsessive attention to detail. Each and
every part is designed to make the urban,
stop-and-go traffic more bearable. But
before you get on the easy, comfy ride,
here’s all the important stuff you need to
read about.
This quick start guide will tell you all about
the features and components of the Ather
450X, the Ather® app, the battery pack and
the Ather Dot™.
This guide helps you get going, the
moment you receive your Ather 450X keys.
The Two
Big Words
WARNING indicates something
that could hurt you or others.
The other one is CAUTION, it
indicates something that could harm
your scooter.
WARNING
FIRST AND FOREMOST NO TINKERING
Read this through and through before We know you wouldn’t mess around
your very first ride. So many things are with the high voltage components like
new. Once you understand all the the battery pack, motor etc. Still, we
controls and features, you’ll be ready need to put it in black and white, that
to take your scooter on the road. they should be serviced only by
the Ather technicians.
MAINTENANCE IS A MUST
Regular inspections and
maintenance, along with good ride
handling skills are a must for a great
experience. Following these simple
rules will make sure that the warranty
stays intact.
KNOW YOUR ATHER
SCOOTER, CLOSELY.
Left Side View
Rear view mirror
Integrated
indicator lamps
Head lamp
Alloy wheels
Front disc brake
Side stand
with sensor
Know your scooter
Tail lamp
Rear side panel
Rear fender
number plate mount
Saree gaurd
Pillion footrest
Right Side View
Pillion grabrail
Rear side panel
Rear suspension
Swing arm
Rear disc brake
Drive belt
Pulley
Know your scooter
Accelerator grip
Floating panel
Front fork suspension
4
Dashboard
and Switchgear
Touchscreen dashboard
LHS grip
& switchgear
Charging port
Luggage hook
Know your scooter
Front brake lever
RHS grip/accelerator
& switchgear
Dashboard
and Switchgear
Headlight high/low
beam switch
Combined
braking system
Turning indicator
Horn
Know your scooter
Kill switch
Mode change switch
Motor starter 8
Switchgear
Left Hand Side
HORN HIGH BEAM SWITCH
Press this switch when need be, This switch can be used to turn on the
to use the horn. high beam headlight. Avoid using this
as the default mode to avoid
TURNING INDICATOR inconvenience to fellow riders on
the road.
Toggle this switch left/right to switch
ON the indicator lights. The indicator
lights switch OFF on their own once COMBINED BRAKING SYSTEM
the turn is complete. Press in the The lever on the left hand side should
center to cancel indicator manually. be used to activate the Combined
Braking System i.e., to apply brakes to
both the wheels.
Switchgear
Right Hand Side
MOTOR STARTER KILL SWITCH
Initiates the motor, to kickstart This disables the motor controller,
Know your scooter
the scooter. helps you be extra sure that the
motor is OFF when you have to stop
Other functions at a signal or pull over to say hi to
To control music and calls via someone.
Bluetooth, press and hold the start
switch for a pop up to appear. ACCELERATOR GRIP
Press the left/mid/right indicator Use it to control the acceleration &
while continuing to hold the start speed of the scooter. Additionally, it
switch to choose a desirable can be used to activate regenerative
action. braking by twisting in the reverse
Change the direction while using direction.
the Park Assist Mode. Press once
to go in reverse, press again to FRONT BRAKE LEVER
move forward.
The lever on the right hand side
actuates the front brake to control
TOGGLE SWITCH the speed of the scooter. 10
When the key is on, toggle left or
right to switch between the riding
modes displayed on the screen. It
can be used to change the mode
while riding as well, and to do so
throttle has to be at 0.
UNDER-SEAT STORAGE
The under-seat storage has been smartly designed
to accommodate a full sized helmet. The under-seat
storage has an under-seat LED strip lamp as well, so
that you don’t have to struggle to find your things
even in the darker parking spaces. You can stuff-in
things up to 15 kgs and a volume of 22L.
CAUTION
Do not overfill the under-seat storage. A simple
check—the seat should close effortlessly when you
drop it down. If it requires to be pressed to be shut, it
means it’s over-packed, and there is a high possibility
that it can lead to seat damage.
CAUTION
The storage box is built to be rain-proof. But the
water can seep through if pressure jet wash is used
to clean the scooter. So, do remember to empty the
under-seat storage before bathing your scooter.
Always store the portable charger in it's cover to
keep it protected from any water leaks.
LED
12
Know your scooter
Scooter Identification Number
(VIN) / Chassis Number
The VIN is engraved on the chassis
of your scooter. Each scooter has a
unique VIN. You can access the VIN
of your scooter by removing the
rubber grommet located in the
underseat storage.
It’s a 17 digit number in the following
format: MYH XXXXXXXXXXXXXX
14
Know your scooter
Know your scooter
MOTOR SERIAL NUMBER
The motor serial number can be spotted at
the bottom of the scooter, on the motor
KEY CODE NUMBER
Scooter key code is mentioned on the key
SOFTWARE VERSION NUMBER
The software version of the scooter
can be found under ‘Software Version’
in the ‘General’ section of the menu
16
Ather App
APP INSTALLATION CHARGING AT
Download the Ather app from ATHER GRID POINTS
Google Play Store or App store. To locate an Ather Grid® public fast
charging point, go to the app or
Use the login credentials of your navigation screen where you’d be
Ather portal account to login to the able to locate the points live on the
app. Ather Grid.
The app syncs with the scooter
only when both your phone and
the scooter are in a good network
zone. The app displays the time of
last sync.
OTA Updates
ACCESS OTA UPDATES INSTALLING AN OTA UPDATE
An orange notification appears on Make sure that your scooter is
the ‘Menu’ icon when OTA update is charged over 40% and it is
Know your scooter
available for installation. recommended that the scooter is
connected to the charger
Go to the Ather 450X dashboard to start the installation.
menu to know about the software
version number that the scooter is You can start installing by choosing
currently running on. Tap on ‘General ‘Update Now’ and then following
Settings’ to see if a new update is the instructions on the dashboard.
available. Tap to install.
Alternatively, you can choose to do
OTA updates get downloaded it at a later time. Default installation
automatically onto your scooter time—3 AM (this is only if the
when pushed by Ather servers while charge conditions mentioned
you are riding or charging the above are met.)
scooter.
Please note, you will not be able to
use your scooter while the update
is being installed.
18
TIME TO GET
ON THE ROAD
Just Before You
Get on the Scooter
THE CHECKLIST RECOMMENDED
Tyre pressure & condition TYRE PRESSURE
Drive belt (No slacking : Refer to Single Rider:
the full online user manual) 30 PSI front & 28 PSI back
Charge status With a Pillion:
Peripherals: Horn, headlights, pilot 30 PSI front & 32 PSI back
lamps, indicators and tail lights
Touchscreen intactness
Rear view mirror position
Smooth functioning of the
handlebar
(twist & turn to check if it is normal)
Perfectly working brakes
Things to
Keep in Mind
THE MOTOR IS THE HYPER QUICK MOTOR
STRONG SILENT TYPE Electric motors have a higher torque,
So silent, you won’t even realise it’s which means that the acceleration is
On the road
running. It makes no sound. So, always quick and sudden. Take it easy on the
keep an eye on the dashboard for the accelerator, till you get a hang of it.
Motor OFF/ON indicator, and use the
kill switch, whenever at a signal. So NEW THINGS NEED
that you and everyone around is safe, UNDERSTANDING
just in case of any unintended twist of
The reverse is something new.
the accelerator.
Though the speed is 2 km/hr, it’s just
better to be extra careful while you
THE BRAKES ARE reverse, making sure that nobody
SUPER RESPONSIVE gets hurt.
Both the wheels have disc brakes,
which are pretty responsive. So press
the brakes gently, until you get used
to them. 22
Safety and
Operating Tips
As a precaution appropriate safety If you have been riding in the rain,
gear, including a helmet that wait for about 15 mins before
conforms to prescribed standards, plugging in the scooter to the Ather
eye protection gear, riding boots and charger or wipe off the water on
gloves should be worn while riding. the port using a soft dry cloth.
Do not consume alcohol or any kind Never permit a guest to ride your
of drugs that affect your reflexes, electric scooter without proper
before or while you are operating instructions and licences as per
your electric scooter. applicable state laws.
Do not overload the floorboard. It Any alteration or modifications to
can handle up to 30 kgs of weight, the scooter is strictly unadvisable.
and it’s always better to distribute This may cause unsafe scooter
the weight on the floorboard for a conditions.
better ride handling.
Precautions for
a Safe Electric Ride
In case of an accident do not touch CAUTION
wiring connectors or the components
Never lift the scooter by pulling the
connected to the wiring.
handlebar.
On the road
It’s highly unlikely, but in case the
battery catches fire, extinguish the WARNING
flame by flooding it with a lot of water. In case of fire, please call customer
A water hose should be used, and the support to let us know and we will
person doing this must be at least a provide any assistance required.
couple of metres away from the
scooter. Make sure the scooter is not
plugged into the charging point. A high voltage
If it is, switch OFF the main power electronic device
supply immediately to cut off the
electricity flow.
Once the fire is exhausted, keep
flooding the battery with water every
30 minutes for up to 2 hours. Check 24
on it after regular intervals for a few
hours to be extra sure that fire
doesn’t re-ignite.
Turning the Scooter On
and Riding
UNLOCK THE HANDLEBAR
Insert the key in the keyhole that’s located
under the handlebar, on the right hand side.
Turn the key clockwise, and it’s unlocked.
On the road
26
OPEN THE UNDERSEAT STORAGE
Once the handlebar is unlocked, turn the key
anti-clockwise to open the underseat storage.
Take your helmet out, wear it, simply drop the
seat to lock it. Check the seat lock once, just to
be doubly sure. Now you are all set for the ride!
WARNING
Scooter makes no significant
sound when the motor is ON
On the road
SWITCH ON THE DISPLAY
Once the key is turned ON, it will activate the
touchscreen display, showing the current time,
motor status and available range. You can choose
the ride mode here —Eco / Ride / Sport / Warp/
Smart Eco.
DISENGAGE KILL SWITCH 28
If the kill switch is engaged, the motor will not
switch on.
ACTIVATE THE MOTOR
Press the brake lever (either one) and the motor
start switch on the right hand side of handlebar.
‘Motor ON’ notification will flash on the dashboard.
TOGGLE TO CHANGE RIDING MODE
Brake (L)
Indicator cancel
SWIPE RIGHT — PARK ASSIST
Select the Park Assist Mode using the dashboard
and choose the direction - Reverse/Forward using
the motor starter while the motor is ON and the
scooter is stationary. You can slowly turn/twist the
accelerator (RHS handlebar) to get going.
On the road
Brake (R)
Start
30
OFF-SCREEN PARK ASSIST COMBINATION
Brake(L/R) + Indicator cancel + Start
WARNING
Kick back the side stand, before you start riding. For
your safety, the motor gets activated only when the
side stand is disengaged.
While on the Ride
MAINTAINING SPEED CAUTION
Turn the accelerator grip and use the In wet weather, it takes longer to slow
brakes to maintain the speed. Avoid down or come to a halt. Start braking
the combination of accelerator and a little earlier than you would in dry
brake, at the same time. conditions, especially when going
around corners and turning.
SLOWING DOWN & BRAKING
Bring the accelerator grip back to the WARNING
zero position. You can use the An unintended acceleration can
Combined Braking System or apply cause injury to you or others on the
both brakes simultaneously. Bring the road. Use the motor kill switch at any
scooter to a halt. Use the kill switch to traffic stop.
turn the motor OFF, in case you plan
to stop for some time.
While on the Ride
REGENERATIVE BRAKING CAUTION
Regenerative braking recovers the Scooter can’t be brought to a halt
scooter’s kinetic energy and converts using regenerative braking as it gets
it to be stored in the battery. To activated only above 20 kmph.
activate, charge levels should be
below 80% and speed needs to be CAUTION
On the road
over 20 kmph.
The scooter may be forced to the
Eco Mode when the battery charge
HOW TO ACTIVATE IT? is too low.
Press the brake levers or turn the
accelerator grip away from yourself. WARNING
Algorithms dictate the amount of
Incase of errors or glitches, the
regen, depending on the state of the
performance of the scooter might
battery and speed of the scooter.
be restricted to ensure rider’s safety.
If this happens, please contact
REGEN DISABLED customer support immediately.
Regen is disabled when the charge
status is higher (higher the remaining
range, lesser the regen) or when the
battery temperature is high. 32
Turning the Scooter Off
and Parking
STOPPING YOUR SCOOTER
Bring the accelerator grip back to
the zero position. Use the kill switch
to turn OFF the motor. Turn the key
switch back to the LOCK position
and remove the key.
If the guide me home lights feature is
ON, the headlight will switch OFF
automatically in about 15 secs.
CAUTION
The key should be removed anytime
the scooter is left unattended. You
don’t want somebody stealing it.
PARKING CAUTION
Use your left foot, and push the side Park your Ather 450X under shade
stand away from the scooter to open wherever possible. Continuous, long
it up. Use the side stand when not term exposure to sunlight can cause
using the scooter, just saying. Also, discolouration of the display screen.
always try and park the Ather 450X Less exposure to heat is good for the
on leveled and firm ground. battery life and the health of the display.
On the road
34
WARNING
Always use the kill switch if the scooter is on the side stand
Do not sit on the scooter when parked on the side stand
Do not move the scooter when it’s on the side stand
Always ensure the side stand is completely opened up, while parking
CHARGE IT UP
Pull down
the connector
Using the
Ather Dot™
PLUGGING IT IN
Turn the key to the ON position.
Gently pull down the connector
from the holder, open the charging
port flap on the scooter and plug it
in. Key should be in the OFF position
for the scooter to start charging
automatically.
Charging
38
UN-PLUGGING IT CAUTION
To pull out the cable, turn the key to Do not leave the connector on the
the ON position, it will unlock the ground. There’s a risk of damage
connector. through dust and water ingress, hence
Keep the key in the ON position, wait something to be cautious about.
for 5 seconds, then remove the
charging connector, and put it back Do not try to forcefully pull the
in the holder on the Ather Dot. connector out, try turning the key to
OFF and back to ON and try again, it
Remember to close the charging port should come out effortlessly.
flap on the scooter.
You can check the charge on the
scooter and charging status using your
phone app, by tapping on the touch
screen dashboard while it’s charging.
WHAT DOES THE LED SAY?
The charger speaks to you. The changing
state of the LED light communicates to you
about how it’s doing. Every colour tells you
something:
Solid amber light– Charger software is NOTE:
being updated over-the-air (OTA)
If you don’t see any light (when there
Solid green light
is power in your premises), press the
When not connected to the scooter–
Reset button on PRCD (Portable
Charger is healthy and is available for
Residual Current Device). If the
charging
Charging
charger still remains non-functional,
When connected to the scooter–
contact customer support.
Charging is done
Blinking green light– Charging in progress
Solid red light– Fault in the charger. Please
contact customer support
No light– No power
Using the
Portable Charger CAUTION
Remove the key once your scooter is
40
connected to charger/disconnected
Plug in the 3 pin connector of the charging from the charging cable.
cable into the 5A socket. Plug in the other
end of the cable to the scooter’s charging Do not turn the key ON and pull out the
port. Turn the key to OFF position & pull out connector, at the same time. Hold on
the scooter key. for 5 seconds to pull the connector out.
To plug out, keep the key in the ON Do not attempt to remove the
position, wait for 5 seconds, then remove connector while your scooter is
the charging connector and close the charging, you run the risk of damaging
charging port flap. the connector or the scooter.
SCOOTER SHUTDOWN
Vehicle
Shutdown
HIBERNATION CAUTION
When the scooter is not in use Do not keep your scooter parked in
(unplugged and the key is turned OFF), a hot area, it will affect the life of the
the electronics consume negligible battery.
amount of power. The power pack
drains extremely slowly. But, if you Do not keep your scooter parked
don’t ride for around 25 days or so, it’s near transformers or other high
advisable to charge it for a few hours electromagnetic emission devices.
before you head out.
Vehicle
Shutdown
HOW TO SHUTDOWN CAUTION
Go to Settings, and select the Charge your scooter every 100
Vehicle Shutdown
‘Shutdown’ option from the menu. days. It’s a must, even if the
scooter is in Shutdown Mode.
This is to avoid permanent
damage to the battery pack.
44
CARING FOR
YOUR SCOOTER
Things to
Keep in Mind
WHEN NOT IN USE PULLING AND PUSHING
If you are not using your scooter for Turn the motor OFF using the kill
more than 5 days, make sure you leave switch, when pulling the scooter
it in Shutdown Mode to retain the back or pushing the scooter on a
battery healthy and improve its life. decline.
QUICK CLEAN-UP CAUTION
Regular cleaning of the vents avoid Do not try to hold the scooter at a
the risk of damage caused due to place using partial acceleration,
insufficient ventilation, choking and while on a slant. In all likelihood, it
insulation of the heat dissipation will damage the motor.
components. So keep the motor and
battery vents spick and span.
EXTEND YOUR BATTERY LIFE
Avoid draining the battery to zero to
maintain the health of the battery. The
less you fast charge, the better it will
be for the health of the battery. The
battery is capable of fast charge but to
improve its life, maximize home
charging, and use fast charging at
public locations. Only when in dire
need. Shut down your scooter at night
after charging, for a better battery life.
Troubleshooting
If there is a technical issue or you are DISCLAIMER
Caring for your Scooter
facing a confusion or if you have any
Ather Energy Private Limited ("Ather")
query, call us up.
takes reasonable care to ensure the
accuracy of the information contained
+91 7676 811 777 herein, but it shall not be responsible
for any inadvertent errors or omissions
Just in case this number is that may appear in this document. All
unreachable, check for the updated trademarks are the property of their
number on www.atherenergy.com or respective owners.
the Ather app.
The use of Ather 450X electric scooter
("Ather 450X") shall be governed by
BIG BOLD CAUTION the terms and conditions of the
Do not attempt to service the scooter agreement entered between you and
on your own or at an unauthorized Ather during purchase ("Agreement").
service center. While the scooter Ather makes no warranties of
belongs to you and you may do as you merchantability and/or fitness for a
please, we built the scooter and know particular purpose, in relation to the
it inside-out, it’s advisable you let us accuracy, reliability or contents of this
take the lead and service the scooter document. You acknowledge that any
for you. usage of Ather 450X in contravention
48
with this document may render the
warranty void. Ather reserves the right
to update this document and/or
discontinue Ather 450X at any time
without notice.
