ENGINEERING MANAGEMENT

IE 101

Introduction to Engineering Management

This entails the Types of Managers:
 Engineering
- Is the application of mathematics and sciences in the production of are responsible for making organization-wide decisions and
Top Managers establishing plans and goals that affect the entire organization.
systems, processes, machines, and structures for the benefit of
society. Middle Managers manage the work of first-line manager.
- Use of science and technology to improve the quality of life. are at the lowest level of management and manage the work
First-Line Managers
of the nonmanagerial employees.
 Management Nonmanagerial Employees
- May be defined as the creative problem-solving process of planning,
organizing, leading, and controlling an organization’s resources to  Management
achieve its mission and vision. - refers to the process of coordinating and integrating work activities
 Engineering Management so that they are completed efficiently and effectively with and
- Refers to the activity combining technical knowledge with the ability through other people.
to organize and coordinate worker power, materials, machinery, and - the primary activity engaged in by managers.
money. - coordinating other’s work activities is what distinguishes a
- For efficient life and effective process. manager’s job from a non-managerial one.

Engineering Management MANAGERIAL CONCERNS

Organization
Efficiency EFFECTIVENESS
System
 “Doing things right”  “Doing the right things”
 Manager  Getting the most output for
 Attaining organization goals
the least input (output
– someone who works with and through other people by (goal driven)
drive)
coordinating their work activities to accomplish organizational
goals. Efficiency (Means) Effectiveness (Ends)
- a representative for any decision. Resource Usage Goal Attainment

In the recent study of KPMG/Ipsos-Reid study of Canadian companies Low Waste High Attainment
found that those that made the Top 10 List “for great human resource
practices” also scored high on financial performance and investment value. Management Strives for:
 Low Resource Waste (high efficiency)
 KPMG – Canadian leader in delivering Audit, Tax, and Advisory services.  High Goal Attainment (high effectiveness)
 Ipsos-Reid – is a global independent market research company.

General process in a project that a manager shall execute:

Plan Design Validate Execute

GUTIERREZ, H.L.
 ENGINEERING MANAGEMENT
IE 101
What do Managers Do?
A) Functional Approach The CHANGING ORGANIZATION

 Planning – defining goals, establishing strategies to achieve Traditional New Organization

goals, developing plans to integrate and coordinate activities.  Stable  Dynamic
 Organizing – arranging work to accomplish organizational goals.  Inflexible  Flexible
 Job-focused  Skills-focused
 Leading – working with and through people to accomplish
 Work is defined by job  Work is defined in terms of
goals.
positions tasks to be done
 Controlling – monitoring, comparing, and connecting the work.
 Individual-oriented  Team-oriented
- involves monitoring of upper boundary and lower
 Permanent Jobs  Temporary Jobs
boundary.
 Command-oriented  Involvement-oriented
Vision – is the desired future state (foresee future)  Managers always make  Employees participate in
Mission – the reason why you exist (goal) decisions decision making
 Rule-oriented  Customer-oriented
B) Mintzberg’s Management Roles Approach  Relatively homogeneous
 Diverse workforce
workforce
 Interpersonal Roles – capability to communicate.
 Workdays have no time
- figurehead, leader, liaison  Workdays defined as 9 to 5
boundaries
 Informational Roles – knowledgeable (kapupulutan ka ng aral)  Lateral and networked
- monitor, disseminator, spokesperson  Hierarchical relationships
relationships
 Decisional Roles – skills  Work at organizational facility
- entrepreneur, disturbance, handler, resource  Work anywhere, anytime
during specific hours
allocator, negotiator.
Sizes and Types of Organizations
C) Skills Approach  Managers and employees work in a variety of sizes of organizations.
 Large organizations represent only 3% of the organizations in Canada.
 Technical Skills – knowledge and proficiency in a specific field
 Managers and employees work in a variety of organizations, and the
 Human Skills –the ability to work well with other people. type of organization has an impact on what managers can do
 Conceptual Skills – the ability to think and conceptualize about - Publicly held organizations
abstract and complex situations concerning the organization. - Privately held organizations
- practical and wise, know to apply learnings in - Public sector organizations
different situation. - Crown Corporations
 Organization - Subsidiaries of foreign organizations
- deliberate arrangement of people to accomplish some specific
purpose. 7 CHALLENGES TO MANAGING
Characteristics of Organizations
1) Ethics
 have a distinct purpose (goal) - Increased emphasis on ethics education in university and college
 group of people with their own distinct function curriculums increased.
 have a deliberate structure (organizational chart) - Increased creation and use of codes of ethics by businesses.
GUTIERREZ, H.L.
 ENGINEERING MANAGEMENT
IE 101
Good management is needed in all types and sizes of organizations,
2) Workforce Diversity at all organizational levels and in all organizational work areas, and
- Increasing heterogeneity in the workforce more gender, minority, in all organizations, no matter where they’re located.
ethnic, and other forms of diversity in employees.
2) The reality of work
3) Globalization
Employees either manage or are managed.
- Management in international organizations political and cultural
challenges in a global market. 3) Entrepreneurship
The organized effort to pursue opportunities to create value and
4) E-business (electronic business)
grow through innovation and uniqueness.
- The work performed by an organization using electronic linkages
to its key constituencies. Entrepreneurship is the process whereby an individual or group of
- E-commerce is the sales and marketing component of an e- individuals use organized efforts to create value and grow by
business. fulfilling wants and needs through innovation and uniqueness.
5) Customers
Entrepreneurship Process:
- Have more opportunities than ever before.
a. Pursuit of opportunities
- Delivering consistent high-quality service is essential for success
b. Innovation in products, services, or business methods
and survival in today’s competitive business environment.
c. Desire for continual growth of the organization
- Managers need to create customer-responsive organizations
(where employees are friendly and courteous, accessible,
knowledgeable, prompts in responding to customer needs, and
willing to do what’s necessary to please the customer)
6) Innovation (Invention)
- Doing things differently, exploring new territory, and taking risks.
- Managers need to encourage all employees to be innovative.
- Innovation is often viewed as the application of better solutions
that meet new requirements, unarticulated needs, or existing
market needs the process of translating an idea or invention into
a good or service that creates value or for which customers will
pay
7) Knowledge Management
- The cultivation of a learning culture where organizational members
systematically gather and share knowledge with others in order to
achieve better performance.
- Learning Organization – an organization that has developed the
capacity to continuously learn, adapt, and change.

Why study Management?

1) The universality of Management

GUTIERREZ, H.L.