Frisco, TX-75035||615-828-0699
https://www.linkedin.com/in/pallavi-sutrave-418054255
https://trailblazer.me/id/psutrave1
pallavi.sutrave@gmail.com
PALLAVI SUTRAVE
PROFESSIONAL SUMMARY A Certified Salesforce Administrator and Certified
Salesforce Associate with a Commerce and master’s
in information technology. I have 4+ years of
experience in total, as Jr. Salesforce Admin and
support Associate and Cashier. Aspiring to
transition into a challenging career in a leading
software company. With my knowledge of
management skills, soft skills and using leading-
edge technology like Salesforce, want to grow with
a company which provides a platform for growth in
Salesforce ecosystem. I am a quick learner and
explorer always enhancing my skills.
CERTIFICATIONS AWARDS
Salesforce certified associate Certificate of Appreciation for serving as
Salesforce certified administrator Hospitality President.
Certified Ms-office Trailhead Mountaineer
Lightning Experience Report & Dashboard
Specialist
TECHNICAL SKILLS Certificate of Participation in Dance Activity
Salesforce Classic and Lightning SKILLS AND ABILITIES
Experience
Salesforce Administration
Data Administration
Data modeling Excellent Communication
Data migration Business Analysis
Data security Quality Assurance
Automation process Project Management
Workflow
Sales and Marketing Cloud
Process builder
Agile Methodology
Flows
Automation process
Approval processes
Apex
QA process
Html
EXPERIENCE Roles & Responsibilities
Nov-2022-Present Worked in a team of 5 to utilize the Salesforce
Professional Services Methodology (Discover, Define,
COMPANY - CLICKED Design, Deliver, and Deploy) to elicit requirements, need
WORKFORCE TRAINING PROGRAM- analysis, and business case definition to scope a solution
that meets a client’s business challenges.
APPRENTICE
Elicit, document, and analyze requirements around business
SALESFORCE BA AND ADMIN SPRINT challenges and then produce data-driven solutions.
Clicked is a virtual work Improve business processes and efficiency in Salesforce.
Work effectively with others under short time constraint.
experience program that
Present findings with peers and industry professionals.
enables learners to
access hands-on
learning experiences to
explore careers, build
skills, and launch
careers alongside
corporate training
partners and employers.
March 2021-Present Roles & Responsibilities
COMPANY-INTELOGIK SOLUTIONS Experience in activities related to SFDC, Salesforce.com setup in Classic
and Lightening, Configuration, Customization, Administration, Data
JR SALESFORCE ADMIN AND SUPPORT Migration and Deployment of applications to Force.com platform for
ASSOCIATE large user groups.
Trained and working at Intelogik Extensive experience in Creating Roles, Profiles, Page Layouts.
Solutions as Jr salesforce admin and Validation rules, Workflow, Email-Alerts and Actions, and Approval
Process.
support associate. Intelogik is a training
Proficient in Data Migration from Traditional Applications to
and staffing company in salesforce based
Salesforce.com using Apex Data Loader Utility.
in India . Experience working with Force.com IDE, Data Loader, Import
Wizard and salesforce.com Sandbox environments.
Implemented security and sharing rules at object, field, and record
level for different users at different levels of organization. Also
created various profiles and configured the permissions based on
the organizational hierarchy.
Experienced on generating Reports and Dashboards as per business
requirement.
Expertise in working with Force.com tools such as Force.com IDE.
Ability to quickly analyze and come up with an efficient industry
standard solution for a given problem, Strong ability to work
individually in challenging environment
Excellent analytical, communication, Leadership qualities and
interpersonal skills.
Quick learner and ability to adapt to dynamic work environments.
Roles and Responsibilities
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September2017- Mar- Maintain courteous relationship with students and faculty.
2020 Recognize reimbursable meals and appropriately designate
Company -Frisco-ISD meal information in Point of Sale (POS) system.
Child Nutrition
Review low balance report and assist Cafe Supervisor with
Department
Alternate Meal/Negative Balance procedures.
Cashier
Quickly and accurately process student transactions for
Frisco-ISD child nutrition
speedy service
department is dedicated to
supporting the success of Record and maintain daily menu production tasks and
student’s education and healthy information according to departmental policies and
lifestyle by providing quality,
procedures.
nutritious meals, and excellent
Handle and record cashier functions accurately. Promote
customer service.
teamwork and positive interaction with fellow staff members
EDUCATION Bachelor’s in commerce from Osmania University ‘Keyes
College’ in 2000.
Masters in Information Technology (MIT) from “ICFAI
Hyderabad” in 2003.
Certified in MS-office.
Certified Salesforce Administrator -June 2022.
Certified Salesforce Associate - Dec2022
Pursuing Salesforce Development course.
VOLUNTEER EXPERIENCE
I volunteered as a President of Hospitality PTA Board member in
Elementary school.
I volunteered as a Band PTA member in Middle school.
I help them in organizing events and Computer Data entry work.
I even helped them in conducting annual events, cash sales, cash
counting and accounts handling and budget reconciliation.
LEADERSHIP I Lead as President of Hospitality and lead a group
of 10 +members in communicating,
coordinating, and conducting events for the
schools. Helping them with fundraising etc.
I trained the fellow fresher cashiers. and co-
workers.
CAREER GAP (MAR 2020-MAR-2021)
Work Authorization extension.
Took time away from professional career to act as a full-time
caregiver to an elderly relative (Father).
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Spent time on Training and development furthering my
education.
Time spent gaining certifications or licensing.
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