TOPIC: EMPLOYEES HEALTH

COURSE: WORKPLACE ISSUE

COURSE CODE: RMGT1333

LECTURER: MRS.YUSHARNIDA

TEAM MEMBERS:

Names Matric Numbers

Rashidah Binti Abdullah L22361016

Sarannya A/P A. Muniandy L22361004

Vasundara A/P Valluvan L211161033

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 INDEX

1.0 Introduction 3-7

i) Graphs of 2022
a) Mental health & stress graph
b) Malaysia health & wellbeing assessment
c) Labour force Malaysia
d) Mental well-being
e) Malaysia property market

2.0 Observation 8-9

i) Graphs of 2022
a) Malaysia employee healthcare
b) Workplace stress & absenteeism
c) Lower productivity

3.0 Law 10

4.0 Recommendation 11-12

a) Eliminating stress at its root through employment and
workplace design
b) Recognizing early indication of stress and assisting people in
dealing with work difficulties that lead to stress
c) Assisting those who are under stress in adjusting and
recovering

5.0 Reference 14

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1.0 Introduction

BT Group PLC employs over 100,000 people across 170 countries in six major business sectors.
Full engagement is always difficult, but BT wanted to address health and well-being issues affecting their
workers by involving them.

Among the issues that BT faces, as with many other organizations, mental health is one of the
major dangers at BT. Stress is a major source of time away from work, and BT believes that treating
health and well-being issues is crucial for employees, businesses, and society. The goal was to increase
staff involvement in managing health issues to improve staff health and facilitate joint problem-solving. It
also contributes to lowering costs connected with mental-health-related absenteeism and decreased
productivity, and it strengthens BT's corporate social responsibility credentials.
a) Mental health and stress graphs

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 As an example of how BT has worked with health and safety representatives, there are many
ways of working with them. The Communication Workers Union (CWU) and Connect have an agreement
with BT that includes the function of health and safety representatives, formalizes training procedures,
and encourages collaboration between management and employee representatives. Their collaboration
with management helps them solve health and safety issues in a non-political and non-confrontational
manner. For example, BT's health and safety representatives collaborated with management to develop
and promote a health-related strategy.
b) Malaysia health & wellbeing assessment

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 BT is a notable example of getting the workforce on board. Each line of business at BT has a
well-being lead. They tailor messages about the importance of health issues and disseminate them to the
workforce to raise awareness. For example, the Retail Division employs its radio station and plasma
screens in its call centers, while the Openreach Division uses its in-house magazine. Three months
following the Positive Mentality campaign, the findings of a follow-up online survey revealed that 68%
of individuals who viewed the materials learned something new about strategies to care for their mental

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health. 56% had attempted some of the advice and were still doing so at the time of the poll. 51% of
individuals who had made changes reported improved mental health and well-being.
c) Labour force Malaysia

In BT's strategy for mental wellbeing, the technique is divided into three phases: minimizing
stress at the source, workplace design, and job design. detecting early symptoms of stress and assisting
individuals in dealing with work-related stressors. enabling people suffering from stress to cope and
recuperate. The concept has resulted in efforts that promote good health, prevent disease, identify at-risk
individuals, and provide early intervention.
d) Mental well-being

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 Benefits of BT’s, Quantifiable advantages are frequently difficult to demonstrate in the short term
since impact is dependent on a full, integrated long-term approach. Despite market pressures, the illness
absence rate owing to mental health difficulties has decreased by 30% over the last four to five years. BT
currently returns 80% of workers who have been out of work for more than six months due to mental
illness, compared to 20% nationally. According to Dr. Catherine Kil Fedder, BT's Group Health Adviser,
"on the health and wellbeing side, all the evidence suggests that a participative approach, not "done to,"
but "done with," is most beneficial. All our health promotion programs are created in collaboration with

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the CWU and Connect, in collaboration with a relevant non-governmental organization (NGO), and then
cascaded through our lines of business by the wellbeing and communications leads. We strive to select a
senior corporate champion who will provide high-level awareness and promotion for these initiatives
wherever possible. We believe it is critical to find and utilize your "champions," people who are
interested in and enthusiastic about the subject.
e) Malaysia property market

2.0 Observation

In the case study, this observation contains a few concerns, issues, challenges, or acts of
misconduct. While working on the case study, we discovered a few concerns with human resource
management, such as employee health, absenteeism due to health issues, and lower productivity.

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 To begin with, employee health is a major concern during the working phase; if an individual is
not in good physical or mental health, it will impair their daily routine and cause numerous problems.
When a person is ill at work, they will have concerns such as forgetfulness, failure to fulfill daily
responsibilities, and many more. It is preferable for a corporation to manage its personnel well, for
example, by not pushing them too hard on their daily responsibilities with too many targets.
a) Malaysia employee healthcare

The observation says that absenteeism is a major concern in an active organization. It takes place
due to the pressure of the management. As per my concern, it is better not to push employees if the
deadline is not too near; it is better to give them some time to make sure they arrange their tasks
accordingly. Most stress occurs when a task is assigned in the morning that will take about a week to
complete, but they request that it be completed before the working hour, forcing the individual to work
overtime. This is unquestionably the primary cause of employee stress.
b) Workplace stress & absenteeism

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 The major issue is also lower productivity, which is a big loss for the company, since they will
have a loss in their financial sight because there is not much profit, they are going to earn from them.
With this, they will face too many issues.
c) Lower productivity

3.0 Law

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Composed of qualified healthcare professionals, to promote the development of new
connected healthcare technologies that will improve outcomes and user experiences.

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4.0 Recommendation

a) Eliminating stress at its root through employment and workplace design.

Even though you might want to, you can't accomplish it all, at least not without incurring costs. You may
better control your to-do list and your stress by developing the ability to say no or by being willing to
delegate. It may appear simple to say yes in order to maintain harmony, avert confrontation, and complete
the task at hand. The fact that your needs and those of your family are put aside, however, may actually
cause you internal tension. This can result in stress, anger, resentment, and even the desire to wreak
retribution. And that's not a very collected and serene response.

b) Recognizing early indications of stress and assisting people in dealing with work difficulties
that lead to stress

You can flourish as an employee if you receive continuous encouragement and appreciation. You can
create a support network among your bosses and coworkers to create a positive work atmosphere. Asking
for support from your coworkers can boost your self-assurance as a worker, inspire you to persevere
through difficulties, and urge others to notice the initiative you show in your work.
c) Assisting those who are under stress in adjusting and recovering.

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Speaking up about wanting more certainty from your teammates and managers is one alternative.
Transparent communication is encouraged in the workplace since it helps people understand the problem
and opens up possibilities for creative solutions. Your emotional needs as a professional could be
different from those of the other team members in your division. Making a request for assistance can help
you and your teammates encourage one another more specifically. Think about engaging in open
discussion to strengthen your professional relationships. Define how you and your peers may collaborate
to foster a culture that supports mental and emotional wellness.

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5.0 Reference

https://newsroom.bt.com/bt-announces-new-clinical-board-to-bolster-companys-healthcare-
ambitions/

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