Roblox TOS
Roblox TOS
Roblox Corporation (“Roblox”) offers the Platform (the “Platform”) and various other features
and services, like websites, applications and forums, in order to allow users to play, create and
connect (the Platform and all of these various other features and services will collectively be
referred to as the “Services”).
In order to maximize the experience of all users of the Services (“Users”), Roblox has
established terms and conditions (collectively, the “Roblox Terms”) that apply to use of the
Services by Users.
Certain Roblox Terms may only apply to particular Services, so make sure to read and
understand all of them. After all, these Roblox Terms are a legally binding agreement between
Users and Roblox.
Lastly, these Roblox Terms use some words specific to the Platform, which are generally
capitalized. Unless otherwise defined in these Roblox Terms, you can find definitions for
Roblox-specific capitalized words in the Roblox Dictionary.
User Terms – The User Terms apply to all Users of the Services (including Creators) and
provide an overview and the associated rules for things like (i) account creation, (ii) using
Robux, (iii) trading Virtual Items, and (iv) activities prohibited on the Platform. The User Terms
also cover some of the more technical legal terms that govern use of the Services, including
intellectual property ownership, online safety, disclaimers and other very important legal terms.
Creator Terms – The Roblox Creator Terms apply to Creators acting in their capacity as
Creators and cover things like (i) using Roblox Studio, (ii) offering Experiences and Virtual
Items, (iii) using music on the Platform, (iv) activities prohibited on the Platform, and (v) more.
DevEx Terms – The DevEx Terms apply to those Creators who have been accepted into the
Developer Exchange/ Program (the “DevEx Program”) by Roblox and cover the terms of
involvement in the DevEx Program.
Roblox Community Standards – The Roblox Community Standards apply to all Users of the
Services and outline what type of behavior is and is not acceptable when using the Services.
DMCA Guidelines and Policies – The Roblox DMCA Guidelines and Policies provide
instructions regarding what rights holders and Users should do if they encounter content on the
Platform that a rights holder or User believes is infringing or otherwise in violation of such rights
holder’s or User’s rights.
Roblox Name and Logo Community Usage Guidelines – The Roblox Name and Logo
Community Usage Guidelines (“Roblox TM Guidelines”) apply to all Users and cover the terms
and conditions under which Users can use certain Roblox intellectual property.
Other Guidelines
Privacy Policy – The Roblox Privacy Policy (“Privacy Policy”) outlines the terms applicable to
User data and Roblox’s use of that data.
Roblox Accessibility Statement – The Roblox Accessibility Statement provides information
regarding Roblox’s commitment to keeping the Services accessible and usable for people with
disabilities and to ensuring a fun, safe and equitable experience for all Users.
General Health Notice – The General Health Notice provides some information regarding
potential health issues that Users may experience while using the Services. Please read this
carefully before watching or playing on the Services.
Appendices for the People’s Republic of China, Japan and the European Union and the United
Kingdom
Please note that supplemental provisions apply to a User’s interactions with UGC published on
the Platform by China Creators that use Luobu Studio and to a Creator’s submission of UGC to
the Luobulesi Game for distribution in the People’s Republic of China. In those circumstances
Appendix A will apply to you. Please also note that the supplemental provisions apply to Users
in Japan. If you are a User in Japan, then Appendix B will apply to you. Please also note that
supplemental provisions apply to Users in the EU/EEA and the United Kingdom (altogether
referred to as “Europe”). If you are a User in Europe, then Appendix C will apply to you.
These User Terms comprise many of the terms applicable to Users, but also contain
cross-references to other Roblox Terms that may be applicable to Users (for example, the
Roblox Community Standards, so be sure to read and understand those other Roblox Terms as
well, since Users are responsible for abiding by them). Any capitalized terms used but not
defined in these User Terms are defined in another set of Roblox Terms, so Users should check
out the Roblox Dictionary if a User is not sure what a capitalized term means.
This is a Legal Agreement
Acceptance of User Terms. When User uses the Services, User agrees to these User Terms
and to any other applicable Roblox Terms found in the Roblox Legal Terms. User may not agree
to these User Terms or any other Roblox Terms if User is not legally allowed to, or if User is
under 18 years old. Users under the age of 18 (“Minor Users”) require a parent or legal guardian
(a “Guardian”) to allow them to use the Services and to agree to these User Terms and the other
applicable Roblox Terms. By permitting a Minor User to use the Services, the Guardian of the
Minor User becomes subject to these User Terms and any other applicable Roblox Terms and
agrees to be responsible for the Minor User’s activities on the Services. If User (or a Minor
User’s Guardian, as may be applicable) doesn’t agree to these User Terms or any other Roblox
Terms, User may not use the Services.
Changes to Terms. Roblox will provide User with reasonable advance notice of any material
updates or modifications to these User Terms and any other Roblox Terms (which, notice may,
(i) for Users, be provided by any reasonable means of notification, including by email or via
posting on the Roblox website, www.roblox.com, and (ii) for Users in the DevEx Program, be
provided via email), provided that non-material changes (as determined by Roblox) or updates
or modifications that address new features of the Services or modifications or updates made for
legal reasons will be deemed to be effective immediately and without notice. If User does not
agree to any modifications or updates to these User Terms or any other Roblox Terms, User
should no longer use the Services. If User uses the Services after Roblox has posted updates to
these User Terms or other Roblox Terms, User is agreeing to the updated User Terms and other
Roblox Terms. Any Dispute covered by these User Terms or any other Roblox Terms will be
handled in accordance with Section 16 of these User Terms.
Updates to the Services. Roblox has the right to change or suspend the Services (or any
portion thereof) at any time upon notice, which may be via an email to User or through a notice
on the Roblox website (and such notice shall be effective immediately after such email is sent or
such notice is posted) and without liability to Users. Roblox can change the Services for any
reason, including to comply with law, to protect Users or to protect Roblox’s reputation. These
User Terms and any other applicable Roblox Terms will govern any updates to the Services that
Roblox makes or provides to User, unless the update includes a separate license, in which case
the terms of that license will govern.
Termination of User Terms. In the event of termination of these User Terms or any other
Roblox Terms, the rights and duties of Roblox and User to each other will terminate except that
all provisions of these User Terms or any other Roblox Terms which are to survive expiration or
termination will remain in effect.
User Accounts
Creating an Account. To access some elements of the Services, Users need to create a
Roblox account (“Account”). User agrees to always provide Roblox with true information and to
keep that information updated. Remember, Roblox may take steps to make sure that the
information Users give Roblox is accurate. A User may never allow anyone else to use a User’s
Account (except for Guardians in the case of a Minor User). If a User thinks that their Account is
not secure, User must tell Roblox immediately by contacting Roblox Support. If anyone asks for
a User’s password or personal information, User should report them right away using the
“Report Abuse” feature.
Account Suspension or Termination. If User violates these User Terms or any other
applicable Roblox Terms, User’s right to use the Services ends. In response to a violation of
these User Terms (or other applicable Roblox Terms) by a User, Roblox may also (i) suspend or
terminate a User Account or a User’s access to the Services, or (ii) remove any Virtual Items or
other content that the User has on the Services. Roblox may also terminate a User Account
pursuant to its policy of terminating in appropriate circumstances Users who Roblox determines,
in its sole discretion, are repeat infringers as contemplated by the Digital Millennium Copyright
Act. Users in violation of these User Terms or any other applicable Roblox Terms will not be
entitled to anything from Roblox – so all Users should make sure to follow the rules! For any
Minor Users, a Guardian may ask Roblox to terminate the Minor Users Account by contacting
Roblox Support.
Robux
What are Robux? “Robux” is the official currency of the Platform and can be used by Users to
acquire things, like Virtual Items and access to Experiences, on the Platform. Robux do not
have any value in real currency, which means they are not a substitute for real currency and
they don’t earn interest. Except as otherwise outlined in the Roblox Terms, Robux can’t be
redeemed for any other currency and Roblox is not obligated to exchange User’s Robux for
anything else of value. Remember: Only those over the age of 18 may purchase Robux or
engage in other real-money transactions on the Platform.
License to Use Robux. When User buys Robux, User receives only a limited, non-refundable,
non-transferable (except as specifically set out in Section 4 below and in Section 2 of the
Creator Terms), revocable license to use Robux only for User’s personal entertainment, in
connection with the Services, and in the ways permitted by Roblox in the applicable Roblox
Terms. User’s license to use Robux will end when these User Terms or User’s Account
terminates, or in any other way outlined in the Roblox Terms.
Ways to Get Robux. Users may get a limited license to use Robux: (i) by purchasing or
otherwise receiving Robux from Roblox; (ii) by buying memberships that include an amount of
Robux; (iii) by selling UGC on the Services (as described in Section 2 of the Creator Terms); (v)
by trading Virtual Items with other Users (as further described in Section 4(d) below); or (vi)
through other ways that Roblox may sometimes offer.
Robux Are Non-Refundable. All payments for Robux are final and not refundable, except as
required by law. Users may not use or distribute Robux except through the Services and as
expressly allowed by Roblox. Any use or attempted use of Robux in violation of the Roblox
Terms will be void (i.e. automatically cancelled) and may result in immediate termination of
User’s Account and of User’s right to use Robux. Roblox does not recognize or take
responsibility for third-party services that allow Users to sell, transfer, or otherwise use Robux
and any such use by a User is a violation of the Roblox Terms.
Robux Can Change. Roblox may put limits on Robux (e.g. how much a User can acquire) or do
things that change the perceived value of Robux (e.g. lowering the cost to buy them) at any
time. Except for the limited licenses granted in these User Terms, Roblox has and retains all
rights in Robux. This includes the right to modify, revoke, or terminate a User’s license to use
Robux without notice, payment, or liability to User. Roblox does not make any guarantees
regarding Robux, or their availability, quality or value.
The Roblox Economy
Acquiring Stuff Through the Services. Solely through the Services, Users can spend Robux
to acquire Virtual Items, Experiences and other things offered by Roblox or Creators. Spending
Robux through the Services is solely for a User’s personal entertainment and does not create
any legally enforceable contract between the User and Roblox or any Creator, and the User
spending the Robux does not acquire any enforceable legal rights as a result of such
transactions.
Acquiring Stuff from Creators. When a User spends Robux to acquire something from a
Creator the Robux will typically be collected through the Services on behalf of the Creator
unless the User is dealing directly with the Creator.
Acquiring Stuff from Roblox. When a User spends Robux to acquire something from Roblox,
the Robux are transferred directly to Roblox. All such transfers made to Roblox are final and,
unless otherwise permitted by Roblox through its policies or practices, non-reversible.
Buying Roblox Premium Memberships. When a User buys Roblox Premium, a renewing
subscription, User agrees that Roblox Premium will automatically renew and that Roblox is
authorized to charge User accordingly until User cancels the subscription. Roblox will notify
Users of any price increases or changes to the subscription terms (such notification may be via
any reasonable means, including a message on the Platform). User can cancel Roblox
Premium at any time by following the instructions available here. If a User cancels Roblox
Premium, User can still enjoy it for the period of time User already paid for – so enjoy!
Remember: Only those over the age of 18 may purchase Robux or engage in other real-money
transactions on the Platform.
Removing Items and UGC From the Services; No Refunds. Roblox has the right, in its
discretion, to suspend the availability of, or remove from the Services, any content (including
Experiences, Virtual Items and any other UGC) without advance notice. Roblox is not liable for
any losses User takes as a result of such suspension or removal, and Roblox is not required to
refund any Robux or other funds that User has spent on any removed or suspended content.
Trading on the Platform: Roblox allows Users to trade Virtual Items on the Platform. Virtual
Items can be traded for other Virtual Items, or for a combination of Robux and Virtual Items.
When Users engage in a trade on the Platform, Roblox is entitled to a fee equal to 30% of the
total amount of Robux exchanged in the transaction. If no Robux are exchanged as part of the
trade, Roblox will not receive any fee in connection with the transaction.
Counter-Notice. Regarding any content that was removed or disabled, if you believe that your
content is not infringing or that you have the authorization from the copyright owner, the
copyright owner’s agent, or pursuant to the law, to post and use the material in your content,
you may send a counter-notice to our Copyright Agent. Any counter-notice submitted on behalf
of an under-13 User must be submitted by a parent or other adult representative. When our
Copyright Agent receives a counter-notice, we may send a copy of the counter-notice to the
original complaining party informing that party that we may, in 10 business days, replace the
removed content or stop disabling it. Unless the copyright owner files an action seeking a court
order against the provider of the content, the removed content may be replaced or access to it
restored, in 10 to 14 business days or more after receipt of the counter-notice, in our sole
discretion.
Repeat Infringer Policy. Roblox’s intellectual property policy is to: (i) remove or disable access
to material that Roblox knows to be infringing the intellectual property rights of third parties or
that has been identified in a valid DMCA notice submitted by an intellectual property rights
owner or his or her agent; and (ii) in appropriate circumstances, to terminate the Accounts of
and block access to the Services by any User who repeatedly or egregiously infringes other
people’s copyrights or other intellectual property rights.
Trademark Infringement
Our policies prohibit you from Providing UGC that infringes trademarks. If you Provide UGC that
infringes trademarks, your UGC can be blocked or removed.
If you are a trademark owner that believes your trademark is being infringed, please note that
we are not in a position to mediate disputes between users and the holders of trademark rights.
That being said, we take your rights seriously. So, we will look into and try to resolve any
allegations of trademark infringement. Therefore, if you feel that your trademark rights are being
infringed, contact our Trademark Agent at copyright_agent@roblox.com or Legal, 970 Park
Place, Suite 100, San Mateo, CA 94401. When you contact us, please provide the following
information in writing:
An electronic or physical signature of the person authorized to act on behalf of the owner of the
trademark;
A description of the trademark right that you claim has been infringed;
A description of the material that you claim is infringing and where it is located;
Your address, telephone number, and email address;
A statement by you that you have a good faith belief that the use of those materials is not
authorized by the trademark owner, its agent, or the law; and
A statement by you that the above information in your notice is accurate and that, under penalty
of perjury, you are the trademark owner or authorized to act on the copyright or intellectual
property owner’s behalf.
Disputes Between User and Creators. If a User has any issues with Experiences, Virtual
Items or other UGC created by Creators, User should first contact the Creator directly to resolve
the issue.
Escalation to Roblox. While Roblox is not responsible for these types of issues between Users
and Creators, Roblox wants to make sure that everyone enjoys the Platform and Services. As a
result, Roblox has the right (but not obligation) to intervene in issues between Users and
Creators so that Roblox can try to help resolve them. Before escalating any issues between a
User and Creator to Roblox, Users should first make a real, genuine effort to work out a solution
with the Creator. If User does not succeed, User may escalate the issue to Roblox’s Customer
Service team by completing the form at https://www.roblox.com/support. If Roblox chooses to
take action in any dispute between a User and Creator, User and Creator agree that Roblox’s
decision (which may include deducting Robux from the Creator and crediting Robux to the User)
is final and Creator and User will accept that decision. User agrees to work with Roblox in a
timely manner to resolve all such issues, and failure to do so is a violation of these User Terms.
Third-Party Services Disclaimer. User understands that by using the Services, User may
come across Third-Party Services that (i) may be considered offensive, or objectionable, (ii) may
or may not be identified as having explicit language, (iii) may contain links or references to
objectionable material, and (iv) may not be available in all countries or languages. User agrees
to use the Services at User’s own risk and that Roblox will not have any liability to User for
content (including Third-Party Services) that may be found to be offensive, inaccurate, illegal,
unavailable, of poor quality or otherwise.
Online Safety
Roblox cares about the safety of Users. If User sees any content or materials on the Services
that appears to recruit, entice, advertise, or solicit any person to perform a sexual or violent act,
please use the Customer Support Form and select the User Safety Concern help category to
immediately report the User and situation.
Disclaimers; No Warranties
UGC Disclaimer. Except as may be required by applicable law, Roblox is not liable for, nor is
Roblox obligated to screen, approve, edit or control, UGC that Creators or others upload or
otherwise make available on the Services. Roblox may, however, at any time and without notice,
and without any obligation to User, remove, edit, or block or suspend the availability of any UGC
that Roblox thinks violates the Roblox Terms or is otherwise objectionable. User understands
that when using the Services, User will see UGC from a variety of sources and understands that
UGC could be inaccurate, offensive, or objectionable. User agrees to waive, and does waive,
any legal or equitable right or remedy that User has or may have against Roblox regarding
UGC. If notified by a User or content owner that UGC allegedly violates the Roblox Terms,
Roblox may investigate and decide whether to remove the UGC (which Roblox can do at any
time, without notice).
“As Is.” THE SERVICES AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE
SERVICES ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS, WITHOUT
WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROBLOX AND ROBLOX’S
OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS, AFFILIATES, INVESTORS,
BUSINESS PARTNERS, SUBSIDIARIES AND AGENTS (TOGETHER, THE “AFFILIATED
PARTIES”) DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED,
RELATING TO THE SERVICES AND ALL MATERIALS AND CONTENT AVAILABLE
THROUGH THE SERVICES, INCLUDING: (A) ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT,
OR NON-INFRINGEMENT; AND (B) ANY WARRANTY ARISING OUT OF COURSE OF
DEALING, USAGE, OR TRADE. THE AFFILIATED PARTIES DO NOT WARRANT THAT THE
SERVICES OR ANY PART OF THE SERVICES, OR ANY MATERIALS OR CONTENT
OFFERED THROUGH THE SERVICES, INCLUDING, WITHOUT LIMITATION, ANY
TRANSLATIONS OF CONTENT, WILL BE UNINTERRUPTED, SECURE, OR FREE OF
ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, AND DO NOT WARRANT THAT
ANY OF THOSE ISSUES WILL BE CORRECTED.
No Responsibility. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN,
OBTAINED BY USER FROM ROBLOX OR ANY MATERIALS OR CONTENT AVAILABLE
THROUGH THE SERVICES WILL CREATE ANY WARRANTY REGARDING ANY OF THE
AFFILIATED PARTIES OR ROBLOX THAT IS NOT EXPRESSLY STATED IN THE ROBLOX
TERMS. USER ASSUMES ALL RISK FOR ANY DAMAGE THAT MAY RESULT FROM USER’S
USE OF OR ACCESS TO THE SERVICES, USER’S DEALING WITH ANY OTHER USERS ON
THE SERVICES, AND ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE
SERVICES. THESE LIMITATIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW.
General Indemnities
User agrees that User will be responsible for User’s use of the Services, and User agrees to
defend and indemnify Roblox and the Affiliated Parties from and against every claim, liability,
damage, loss, and expense, including reasonable attorneys’ fees and costs, arising out of or in
any way connected with: (a) User’s access to, use of, or alleged use of the Services; (b) User’s
violation of any part of the Roblox Terms, any representation, warranty, or agreement referenced
in the Roblox Terms, or any applicable law or regulation; (c) User’s actual or alleged violation of
any third-party right, including any intellectual property right, publicity or privacy right, property
right, or confidentiality obligation; or (d) any Dispute or issue between User and any third party.
Roblox reserves the right, at Roblox’s own cost, to take on the exclusive defense and control of
any matter subject to indemnification by User (without limiting User’s indemnification obligations
with respect to that matter), and in that case, User agrees to cooperate with Roblox defense of
that claim.
Dispute Resolution, Class Action Waiver, Arbitration and Governing Law.
Disputes. Except as explained below, User and Roblox agree that any dispute arising under or
relating to the Roblox Terms or the Services (“Dispute”) will be governed and resolved first
through the Informal Dispute Resolution Requirements stated below, and only if those
requirements are satisfied, then, for U.S. residents only, through binding arbitration and not
through litigation. This agreement applies regardless of the legal theories involved in the
Dispute and regardless of whether the Dispute is with Roblox, its subsidiaries, affiliates or
parent company, or any suppliers or service providers involved with the Services, or their
officers, directors, employees, agents, or successors. USER AGREES THAT USER IS GIVING
UP THE RIGHT TO FILE A LAWSUIT IN COURT BEFORE A JUDGE OR JURY, INCLUDING
IN A CLASS ACTION, FOR DISPUTES THAT ARE SUBJECT TO ARBITRATION.
“Class Action Waiver.”To the extent permitted by law, User and Roblox agree that neither of us
will assert a claim against the other as a class action, class arbitration, or in any other similar
representative capacity. This class action waiver does not prohibit User and Roblox from
resolving Disputes through a class settlement approved by a court.
Commencement of Arbitration. Unless the parties agree otherwise, a demand for arbitration
must be sent to the same address and by the same manner as an initial notice of a Dispute and
must be entitled “Demand for Arbitration.”
Fees. If User has complied with the Informal Dispute Resolution Requirements, and if User’s
total claims are for less than $10,000, Roblox will reimburse User the cost of User’s filing fee,
unless the arbitrator determines that the substance of User’s claims or remedy sought were
frivolous or brought for an improper purpose as described in the AAA Rules; in which case
payment of any filing, administrative, or arbitrator fees will be decided by AAA Rules.
Notwithstanding any contrary provision in the Roblox Terms, a prevailing party in arbitration will
only be entitled to be awarded a shifting of fees and costs when consistent with AAA Rules.
Location. Unless the parties agree otherwise, any arbitration hearing will take place in San
Mateo County, California if that is a reasonably convenient location for User, and if not, then in
the county or parish where User resides. Depending on the amount of a claim, AAA Rules may
permit or require the arbitration to be conducted: (1) only by documents submitted to the
arbitrator; or (2) by telephone hearing. Regardless of how arbitration is conducted, the arbitrator
must issue a written decision explaining the findings and conclusions that their decision is based
on.
Settlement Offers. During arbitration, if Roblox makes User (or User makes Roblox) a
settlement offer, the amount of the offer may not be shared with the arbitrator until after the
arbitrator makes a final decision and award. If User wins the arbitration and is awarded more
than the amount reflected in Roblox’s last written settlement offer, Roblox will pay User the
higher of: (a) the arbitrator’s award or (b) $10,000.
No Consolidation. To the extent permitted by law, the arbitrator shall not consolidate claims
into a class proceeding and may award injunctive relief only in favor of the individual parties to
the arbitration and only to the extent necessary to provide relief that is warranted by an
individual claim.
Enforceability. All issues in the Dispute are for the arbitrator to decide, except that only a court
may decide issues relating to the scope, interpretation, and enforceability of these Arbitration
Terms, or whether a Dispute can be arbitrated. Judgment on an arbitration award may be
entered by any court having jurisdiction.
Severability. Except for the Class Action Waiver, if any provision of these Arbitration Terms is
found unenforceable, that provision will be severed and the balance of these Arbitration Terms
will remain in full force and effect. If a court decides that applicable law precludes enforcement
of these Arbitration Terms as to any particular claim for relief or remedy (such as declaratory or
injunctive relief), then that claim or remedy (and only that claim or remedy) must be severed
from the arbitration, while the remaining claims and remedies (such as individual damages or
restitution) will still be resolved through binding arbitration.
Confidentiality. The arbitrator shall honor all evidentiary privileges recognized at law and shall
enter orders as appropriate to protect the parties’ trade secrets or confidential information. The
parties agree to maintain the confidentiality of each party’s designated confidential information.
Exceptions to Arbitration Terms. Individual non-class claims that User or Roblox chooses to
assert in small claims court are not subject to the Arbitration Terms, but the Informal Dispute
Resolution Requirements must be satisfied prior to the filing of any such small claims action. In
addition, claims that are the subject of a certified class action or a class settlement submitted to
a court for approval, regardless of whether the claimant has opted out of the class action or
class settlement, are not subject to the Arbitration Terms and may not be the subject of an
arbitration demand. Regardless of whether a User has opted out of a class action or class
settlement, the certification of a class action or the filing of a proposed class settlement with a
court for approval shall divest AAA of its authority to arbitrate any claims pending with AAA that
are otherwise the subject of the class action or settlement. Such opt out claims may thereafter
only be asserted in a court of law.
Opting Out of Arbitration Terms. User may opt out of the Arbitration Terms within 30 days of
using the Services for the first time, and User may opt out of any material changes to the
Arbitration Terms within 30 days after Roblox gives notice of those changes (unless a longer
period is required by applicable law). To opt out of the Arbitration Terms or changes thereto,
User must send a notice titled “Arbitration Opt-Out Notice” to Roblox Corporation, Legal
Department, 970 Park Place, Suite 100, San Mateo, CA 94403 by certified U.S. Mail or by
Federal Express (or international equivalent). The Arbitration Opt-Out Notice must include: (a)
the full legal name of the User, (b) the username of the User’s Roblox account, and (c) the
User’s email address. An opt-out notice does not revoke or otherwise affect any previous
agreement to the Arbitration Terms. By opting out of a change to the Arbitration Terms, User
agrees to arbitrate any Dispute in accordance with the language of the last Arbitration Terms
that User accepted.
Governing Law and Venue for Non-Arbitrable Disputes. The Roblox Terms are governed by
the laws of the State of California without regard to conflict of law principles. The Arbitration
Terms are subject to and governed by the Federal Arbitration Act (“FAA”) and (only to the extent
not inconsistent with the substantive and procedural provisions of the FAA), the laws of the
State of California, without regard to conflicts of laws principles. The arbitrator will not be bound
by rulings in other related arbitrations. Any Disputes that are not subject to the Arbitration Terms
or that are severed from any arbitration may only be litigated in the federal or state courts of San
Mateo County, California; and the parties consent to personal and exclusive jurisdiction in these
courts, except as otherwise provided by the GDPR.
Autodesk Notice. Studio contains Autodesk® FBX® code developed by Autodesk, Inc.
Copyright 2016 Autodesk, Inc. All rights reserved. This code is provided “as is” and Autodesk,
Inc. disclaims any and all warranties, whether express or implied, including the implied
warranties of merchantability, fitness for a particular purpose or non-infringement of third party
rights. In no event will Autodesk, Inc. be liable for any direct, indirect, incidental, special,
exemplary, or consequential damages (including obtaining substitute goods or services; loss of
use, data, or profits; or business interruption) however caused and on any theory of liability,
whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way
out of such code.
Minors. If User is a California resident under the age of 18, User may ask Roblox (and Roblox
will comply) to remove certain personal content that User has publicly posted to the Services.
This generally includes personal information, but does not include anonymized information, or
UGC that User provides (since User has received consideration for providing it). To make such a
request, complete the Customer Support Form. User’s request must include User’s username
and a specific description of the content that User wants removed so that Roblox can find it.
Roblox will not accept requests via postal mail, phone or fax and may not be able to respond if
User provides incomplete information. If User makes a request, it is not a guarantee that the
information User posted will be completely removed and there may be circumstances in which
the law does not require or allow removal, even if User makes a request.
Miscellaneous Terms
General. These User Terms, together with the other Roblox Terms, make up the entire
agreement between User and Roblox regarding the Services. User may not assign the Roblox
Terms or User’s rights under the Roblox Terms, by operation of law or otherwise, without
Roblox’s prior written consent. Roblox may assign the Roblox Terms at any time to anyone
without notice or consent. This agreement is binding on and inures to the benefit of Roblox’s
and User’s respective successors and assigns. If any part of the Roblox Terms is held to be
invalid or unenforceable, the unenforceable part will be given effect to the greatest extent
possible (or, if it cannot legally be given any effect, will be severed from the Roblox Terms), and
the remaining parts will remain in full force and effect. Nothing in the Roblox Terms will be
deemed to confer any rights or benefits on a third party (other than Apple as noted in the “Notice
Regarding Apple” section). USER AND ROBLOX AGREE THAT ANY CAUSE OF ACTION
ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1)
YEAR AFTER THE CAUSE OF ACTION ARISES OR IT IS PERMANENTLY BARRED.
Survival. Any part of the Roblox Terms which by their nature should survive the termination of
the Roblox Terms, will survive such termination, including Sections 6, 7, 8, 10, 11(b), 13, 14, 15,
16 and 19.
Waiver. No waiver of any part of the Roblox Terms by either User or Roblox shall be deemed a
continuing or further waiver of any such part or any other part of the Roblox Terms, and Roblox's
or User's failure to assert any rights or part of the Roblox Terms shall not be deemed or
otherwise constitute a waiver of such right or part.
Interpretation. The section headers in the Roblox Terms are for convenience and will not
impact the interpretation of the Roblox Terms. Be aware that in all cases where Roblox is
allowed to make a decision under the Roblox Terms, that decision is completely up to Roblox.
Also, User understands that the Roblox Terms are subject to applicable law, meaning that they
apply except to the extent otherwise prohibited or required by applicable law. Unless the context
dictates otherwise, whenever the word “including,” or similar is found in the Roblox Terms, it
means “including, without limitation” and whenever the word “or,” is found in the Roblox Terms, it
means “and/or.”
Consent to Online Communications. By using the Services, User agrees to receive certain
electronic communications from Roblox as described in the Privacy Policy (which User should
read for more information). User agrees that any notices, agreements or other messages that
Roblox sends to User electronically will satisfy any legal requirements.
Compliance with Laws. When using the Services, User will comply with all applicable laws.
User will not directly or indirectly export, re-export, or transfer the Services to prohibited
countries or individuals (or allow either to use the Services).
Contact Information. The Services are offered by Roblox Corporation located at 970 Park
Place, Suite 100, San Mateo, CA 94403. User can contact Roblox by sending any messages to
that address, completing the Customer Support Form (https://www.roblox.com/support), or by
calling Roblox at (888) 858-2569. If User is a California resident, User may have the Roblox
Terms e-mailed to User by sending a request including User’s e-mail address to the address
above.
Prevailing Language. To the extent any of the Roblox Legal Terms are made available in
multiple language, in case of any discrepancies or conflicts between the English version of the
Roblox Legal Terms and any other language version of the Roblox Legal Terms, the English
version of the Roblox Legal Terms will govern and prevail.
These Creator Terms comprise many of the terms applicable to Creators, but also contain
cross-references to other Roblox Terms (such as the Roblox Community Standards) that are
applicable to Creators, so be sure to read and understand those other Roblox Terms as well.
Creators are also required to abide by the User Terms, both in their capacity as a Creator and
also as a User of the Platform. Any capitalized terms used but not defined in these Creator
Terms are defined in another set of Roblox Terms, so Creators should check out the Roblox
Dictionary if a Creator is not sure what a capitalized term means.
Please note that supplemental provisions apply to a User's interactions with UGC published on
the Platform by creators that use Luobu Studio and to a Creator’s submission of UGC to the
Luobulesi Game for distribution in the People’s Republic of China. In those circumstances
Appendix A will apply to you. Please also note that the supplemental provisions apply to Users
in Japan. If you are a User in Japan, then Appendix B will apply to you. Please also note that
supplemental provisions apply to Users in the EU/EEA and the United Kingdom (altogether
referred to as “Europe”). If you are a User in Europe, then Appendix C will apply to you.
Intellectual Property
Rights to Roblox Services.
Ownership of Roblox Intellectual Property. Terms outlining the ownership of Roblox
Intellectual Property are set forth in Section 10 of the User Terms.
Studio Ownership & License. Roblox owns or controls all rights in Studio and all elements
contained therein. Subject to Creator’s compliance with these Creator Terms, Roblox grants
Creator a non-exclusive, revocable, non-sublicensable, and non-transferable license to use
Studio solely for the purpose of creating, developing, modifying, uploading, and releasing
Creator’s UGC on the Platform (the “Studio License”). Creator may only use Studio in a way
consistent with these Creator Terms.
Template Ownership & License. “Templates” are made available by Roblox (generally via
Studio) and serve as a starting point that Creators can use to more easily create UGC. Roblox
owns or controls all rights in all Templates and all elements contained therein and makes
Templates available to Creator pursuant to the Studio License. Creator may only use Templates
in a way consistent with these Creator Terms and using a Template does not give Creator any
ownership rights in that Template.
Other Roblox Content Ownership & License. Subject to Creator’s compliance with the
Creator Terms, Roblox grants Creator a non-exclusive, limited, revocable, non-transferable
license to use other content that Roblox develops and makes available on the Platform solely
for use on the Platform in Creator’s UGC (the “Other Content License”). Creator will not be
entitled to any payment or other compensation for Creator’s use of any content (including any
such content that Creator may modify or enhance) that Roblox has created or developed or
otherwise uses on the Platform.
Termination of Licenses to Creator. Roblox reserves the right to terminate the Studio License,
Template License, Other Content License and Roblox Trademark License at any time and for
any reason.
Groups. Through the Services, you may have the opportunity to join a Group (as defined
below). The individual or entity controlling or owning the email address for a Group will be
deemed the owner of the Group for all purposes (the "Owner"). The Owner may choose (in that
person’s sole discretion) to make a different person the new Owner (in such case the new
owner shall be considered the Owner). If the Owner’s account is terminated pursuant to these
Creator Terms, Roblox may, in its sole business judgment, determine who is the rightful person
to be made the new Owner of the Group (and that user shall be considered the Owner);
provided, however, that nothing will obligate Roblox to designate a new Owner if Roblox in its
sole business judgment determines to terminate a Group. By participating in a Group, you
hereby grant the Owner of the Group, as such Owner may change over time, the sole and
exclusive authority to act on your behalf to authorize Roblox to use any UGC created by the
Group as set forth in these Creator Terms or pursuant to any other agreement entered into
between the Owner and Roblox. An Owner and the members of a Group may separately agree
upon how the Owner may exercise the authority granted to such Owner in these Creator Terms
or how the members of a Group may allocate amongst themselves any payments that may be
made to the Owner for any activities undertaken or UGC created by the Group, but in any event
Roblox will make any payments due for any activities undertaken or UGC created by the Group
solely to the Owner of the Group. You hereby waive any claims that you may have against
Roblox for any payments made to an Owner by Roblox, and you agree to seek recovery of any
payments due you solely from the Owner of any Group of which you are a member. Except as
may be provided at law, any duty of accounting between an Owner of a Group and members of
such Group will arise solely pursuant to a written agreement among the Owner of a Group and
its members, and Roblox will not be bound by any agreement among the Owner and members.
Any reference to "you" in this Section 1(a)(vii) shall, in the case of a Group, only mean the
Owner. A "Group" exists where Creators have joined together to register as a group, via a single
email address, on the Services in order to release a game or content via the Services. For
corporate accounts, the company (or other legal entity) named on the account is considered to
be a Group.
Rights to UGC
Ownership of UGC and License Grant to Roblox. For any UGC that Creator has ever created
or will create and makes available through the Services (whether created solely by Creator or
together with others), (a) between Creator and Roblox or Creator and Users, subject to Section
1(b)(vi) below, Creator retains all copyrights that Creator may hold in the UGC, (excluding any
Roblox IP that may be contained therein) and (b) in consideration of using the Services and
Creator’s potential to earn Robux, Creator grants Roblox a perpetual, worldwide, non-exclusive,
royalty-free right and license (with the right to sublicense to any person or entity, whether a user
of the Services or not) to host, store, transfer, translate, localize, publicly display, publicly
perform (including by means of digital audio transmissions and on a through-to-the-audience
basis), reproduce (including in timed synchronization to visual images), modify, enhance,
distribute, and use the UGC that Creator uploads or makes available on the Services in whole
or in part (and any trademarks owned or controlled by Creator that are associated with and
uploaded to Roblox by the Creator for use with Creator’s UGC). This includes but is not limited
to the right to sublicense to other Users or Creators the right to host, store, transfer, translate,
localize, publicly display, publicly perform, reproduce (including in timed synchronization to
visual images), modify, enhance, distribute, and use the UGC on the Services. Creator also
agrees (i) to make the UGC available on the Services (and to make the Services themselves
available) as contemplated in the Roblox Terms; and (ii) in any media or channel of distribution
now known or hereafter developed in connection with the publicity and marketing of the
Services or Roblox as permitted herein, even if Creator has exercised a right to be forgotten
under the GDPR or equivalent right under other privacy laws (collectively, the “UGC License”).
Roblox’s right to market and advertise the Services or Roblox using Creator’s UGC (an
“Ancillary Use”) will not include using such UGC in marketing and advertising that is focused
solely on promoting Creator’s UGC (as reasonably determined by Roblox) as part of the
Services without Creator’s approval, but Roblox can generally reference, as determined by
Roblox, Creator’s UGC with other UGC or material (and without Creator’s approval) to promote,
market or advertise the Services or Roblox. Roblox may also use Creator’s UGC for
non-commercial and educational uses to promote the Services (and Roblox will reasonably
determine whether a use is non-commercial or educational). Other than the potential to earn
Robux, Roblox is not required to give Creator any attribution or compensation for any reason
nor is Roblox required to use the license Creator grants in this Section 2(b)(i) or exploit any of
the rights granted herein. Creator retains the right to delete or update any or all content within
an Experience at any time and at Creator’s discretion (and Creator will delete or update such
content if required by law) provided that regardless of any such update or deletion having
occurred, and regardless of any termination of these Creator Terms or termination or
suspension of Creator’s Account: (i) Virtual Items created by Creator which were validly
purchased or otherwise validly obtained by Users may continue to be accessed and used by
such Users indefinitely in accordance with and subject to the terms and policies of the Services;
and, (ii) Roblox’s right to use any UGC or other content that is already in use by Roblox
pursuant to a license or otherwise in accordance with these Roblox Terms or already in use by
Roblox as part of an Ancillary Use shall continue in perpetuity. In addition to Roblox’s right to
grant sublicenses for UGC, when uploading certain UGC onto the Service, Creator may be
asked if Creator would like to share such UGC directly with other Users. Creator is not required
to share Creator's UGC directly, but if Creator does agree to grant this right then other Users
may use Creator's UGC to create their own Experiences and other UGC on the Service without
any obligation to Creator. Where Creator’s Virtual Items are sold or otherwise provided to a
User, Creator agrees that, pursuant to the rights granted to Roblox herein and regardless of
whether the Virtual Items were sold or provided by Creator to the User, Roblox may allow the
User to continue to access and use such Virtual Items indefinitely (in accordance with and
subject to the terms and policies of the Services) even if the Virtual Items are no longer
otherwise accessible on the Platform. Roblox’s rights under this license shall expressly survive if
Creator's Account is terminated due to Creator's breach or violation of any of the Roblox Terms.
Through-To-The-Audience Rights. The rights Creator grants in these Creator Terms are
provided on a through-to-the-audience basis, meaning the owners or operators of third-party
services won’t have separate liability to Creator or anyone else for UGC that Creator has made
available on the Services or used on those third party services via Roblox’s Services.
Ownership or Authorization Required to Upload. Creator must not upload or otherwise make
any UGC available on the Services if Creator is not the owner of or is not fully authorized to
grant rights in all parts of that UGC. Without limiting Creator’s obligations under Section 8 of
these Creator Terms (and all other obligations set forth in the Roblox Terms), Creator agrees to
pay all amounts owed to any person as a result of Creator uploading or making UGC available
on the Services.
Suspension of UGC Availability. Roblox may in its discretion suspend availability of or delete
any UGC or other content on the Platform at any time and for any period of time, including in
perpetuity, without notice if such UGC or other content violates intellectual property principles or
any guidelines or policies associated with the Services or if Roblox determines in its discretion
that any UGC does or may cause harm to the Services or to Roblox’s reputation. Roblox is
under no obligation of any kind to Creator for suspending any UGC in accordance with this
Section 1(b)(iv).
Infringement & DMCA. Roblox fosters creativity and respects the intellectual property rights of
all owners of intellectual property, including Creators. Any copyright owner or an agent of a
copyright or trademark owner (including other Creators who are owners or agents of a copyright
or trademark owner) who believes that any content on the Services infringes upon its copyrights
or trademarks and whose complaint does not concern UGC subject to the User-to-User
Complaint Process may submit a notification pursuant to the Digital Millennium Copyright Act as
further outlined in Section 5 of the User Terms. As referred to above, Roblox has a policy of
terminating in appropriate circumstances Users who Roblox determines, in its sole discretion,
are repeat infringers as contemplated by the Digital Millennium Copyright Act.
Limitations on Use of UGC. Notwithstanding Creator’s ownership of UGC as set forth in
Section 1(b)(i) above and without limiting any other limitations set forth herein, Creator shall in
no event use Creator’s UGC (in any medium or format, including on the Platform or offline): (i) in
a manner that is offensive, defamatory, sexually explicit, or otherwise objectionable (in each
case, as determined by Roblox), (ii) in connection with false, defamatory, libelous or slanderous
statements concerning Roblox or otherwise in a manner intended or reasonably likely to
disparage Roblox or bring Roblox into public disrepute, or (iii) in a manner which is intended or
reasonably likely to suggest or imply that Creator is affiliated with Roblox or that Roblox
endorses Creator or its use of the applicable UGC.
What can Creators Sell or Trade on the Platform? Creators can sell or trade Experiences and
Virtual Items, which includes In-Experience Items and Metaverse Items.
Selling on the Platform: Roblox may allow Creators to sell Virtual Items and any other UGC on
the Platform.
Roles Involved in Roblox Sales: There are three roles involved in the selling of Virtual Items
and the operation of Experiences to generate Robux on the Platform and each of those three
roles may be entitled to a share of the Robux generated from an applicable sale. These three
roles are:
The Platform: The Platform is the space that Roblox has created to, among other things, allow
Creators to sell Virtual Items to other Users on the Platform. As a condition of making this
Platform available to Creators, Roblox is entitled to a share of the Robux generated from a sale
on the Platform.
The Creator: The Creator is the User that created the Virtual Item being sold in an Experience
or elsewhere on the Roblox Platform, or (ii) the Experience through which Robux are being
generated.
The Distributor: The Distributor is either the Creator that owns the Experience in which Virtual
Items are sold or Roblox where Roblox sells Virtual Items (for example in the Roblox Avatar
Shop, formerly known as the Roblox “Catalog”).
The Robux Allocation. The current breakdown of how Robux generated from the sale of Virtual
Items is outlined below (the “Robux Allocation”):
The Platform’s Share: Roblox is entitled to 30% of the Robux generated from the sale of
Virtual Items on the Platform. The Platform is always Roblox.
The Creator’s Share: The Creator of an Experience or Virtual Item is entitled to 30% of the
Robux generated from the sale of any Virtual Items on the Platform.
The Distributor’s Share: The Distributor of a given Virtual Item is entitled to 40% of the Robux
generated from the sale of such Virtual Item. For items sold on the Roblox Avatar Shop, Roblox
would be considered both the Platform and the Distributor. For In-Experience Items, the Creator
would also be considered the Distributor.
Examples to Better Understand the Roblox Allocation The following examples should help
Creators to better understand the roles involved in the Roblox economy and how the Robux
Allocation works in practice.
Creator Sells a Virtual Item In the Roblox Avatar Shop: A Creator creates a Virtual Item in
the form of a hat to be worn by a Roblox avatar, and makes that Virtual Item available for sale in
the Roblox Avatar Shop. Upon the sale of the Virtual Item, the Robux generated from the sale
would be divided as follows:
The Creator receives 30% of the Robux generated from the sale.
The Platform (always Roblox) receives 30% of the Robux generated from the sale).
The Distributor (in this case Roblox, the Distributor of the Roblox Avatar Shop) receives 40% of
the Robux generated from the sale.
Note that Roblox currently has different rates for 2D Virtual Items (also known as classic
clothing) which are comprised of pants, shirts and T-Shirts. Robux generated from the sale of a
2D Virtual Item in the Roblox Avatar Shop are divided as follows: The Creator receives 70% of
the Robux generated from the sale. The Platform (Roblox) receives 30% of the Robux
generated from the sale
Creator Sells In-Experience Item in Experience created by that Creator: A Creator creates
an Experience and creates an In-Experience Item in the form of a game-pass that can be used
in that Experience which is sold within the Experience. Upon the sale of that Virtual Item, the
Robux generated from the sale would be divided as follows:
The Creator receives 30% of the Robux generated from the sale.
The Platform (always Roblox) receives 30% of the Robux generated from the sale.
The Distributor (in this case the Creator, who created the Experience) receives 40% of the
Robux generated from the sale (70% in total).
Changes to the Roblox Allocation. Roblox can, at any time, upon notice (via any reasonable
means, including via email or through posting a notice on the Roblox website) (1) change the
Robux Allocation, and (2) introduce features allowing certain elements of the Robux Allocation
to be customized by those involved in a given sale.
Creator Responsibility for Sales on the Platform. Creator acknowledges that Roblox may,
through the Services, on Creator’s behalf, display and host Experiences and Virtual Items
created by Creator to be enjoyed by other Users through the Services. When Creators receive
Robux from a User through the Services, the transaction is between the Creator and the User –
Roblox only facilitates by providing the Services. If Roblox returns Robux to a User (or another
Creator) for items for which a Creator received the Robux, Roblox reserves the right to deduct
or withhold an equivalent amount of Robux from such Creator.
Developer Exchange Program. Roblox allows certain Creators to participate in the Developer
Exchange Program (“DevEx Program”). Creators that Roblox allows to participate in the DevEx
Program may redeem Robux that they have earned through the sale of Virtual Items or through
the operation of Experiences for U.S. currency based on an exchange rate and other
requirements, policies and limitations that Roblox establishes in its sole discretion (the
exchange rate and the general requirements, policies and limitations of DevEx are published
here). Please note that the DevEx Terms describe the requirements that Creators will have to
meet to participate in the DevEx Program. Developing Experiences that others will enjoy and
spend time (and Robux) in is difficult and can take a lot of time. Roblox can't promise that
Creator's Experience will be successful in developing a large audience or that the time, effort
and expense that Creator spends developing, advertising or operating an Experience will be
financially successful.
Engagement Based Payouts. Premium Robux Payouts are a way for certain Creators to
potentially earn additional Robux based on how engaging an Experience is. Premium Robux
Payouts may be modified or terminated by Roblox at any time in its sole discretion and with no
obligation to any Creators as a result of such termination or modification.
Sale of Random Virtual Items.
If Creator provides Experiences that allow Users to acquire (with Robux or otherwise) for
random Virtual Items, Creator must let Users know the odds of receiving each type of random
Virtual Item (that a User might receive) before the User enters into the transaction to acquire the
random Virtual Items.
An example: Creator’s Experience allows a User to receive a virtual coin in exchange for Robux.
The User then goes to a different place in the Creator’s Experience and throws the coin into a
fountain and gets a random Virtual Item. In this example, Creator must share the odds of
receiving each type of random Virtual Item before the User throws the coin into the fountain.
Music on Roblox
Roblox. Roblox may choose to make sound recordings and the musical works contained
therein as well as sound effects (“Licensed Music”) available for Creator to use in Creator’s
UGC. Creator’s use of the Roblox Licensed Music is subject to the following terms:
250 Track Limit. Solely for APM music that is made available by Roblox, Creator may not use
Licensed Music to create a streaming service or music library within UGC, with Licensed Music
nor may Creator charge Users to listen to a specific track of the Licensed Music. Creator has the
right to place, play and have played up to 250 distinct tracks of Licensed Music at any one time
in a single UGC with Licensed Music. Creator can replace existing tracks of Licensed Music in
UGC with new tracks at any time provided that there are no more than 250 tracks in such UGC
at any one time.
Modifications/Derivative Works. Creator may modify the Licensed Music to synchronize into
the UGC. Such modifications may include, but not be limited to, editing of the Licensed Music or
using a portion of a track of Licensed Music or sampling of portions of the Licensed Music. All
modifications to the Licensed Music are considered derivative works, and shall be included in
the definition of Licensed Music. All rights to such derivative works are retained by Roblox and
its licensors.
Creator Can Only Use Licensed Music on the Services. Creator will not export, extract or
download, or provide a way for anyone else to export, extract or download the Licensed Music
for use anywhere outside of the Services.
Losing the Right to Use Licensed Music. As Licensed Music is licensed by Roblox from third
parties, Creator’s rights to use Licensed Music is revocable at any time and for any or no reason
in Roblox’s sole discretion and without any liability to Creator. If Roblox revokes Creator’s right
to use Licensed Music (for any reason), Creator will have to remove such Licensed Music from
Creator’s UGC and cease all use of such Licensed Music. Roblox will try to provide Creator with
advance notice before revoking any usage rights to Licensed Music, but Roblox reserves the
right to do so with no advance notice. Roblox reserves the right to remove any UGC with
Licensed Music from the Services at any time in its sole discretion and without any liability to
Creator. Additionally, Roblox can take back Creator’s rights to all or part of the Licensed Music
(with or without notice) without any liability to Creator if Roblox determines that Creator’s use of
such Licensed Music may violate any guidelines or policies of Roblox or if Roblox otherwise
determines that such Licensed Music may harm the Services or Roblox’s reputation or if the
Licensed Music is no longer available for distribution on the Service.
Special Rules for Music Written by a Creator. If Creator is a sole composer and/or writer of a
musical work and is affiliated with a performing rights organization ("PRO"), then Creator must
notify Creator’s PRO in writing of the royalty-free license that Creator grants to Roblox through
these Creator Terms. Creator is responsible for complying with Creator’s PRO’s reporting
obligations. If Creator is not the sole composer and/or writer of a musical work, Creator is
responsible for ensuring that all co-composers and/or co-writers also notify their PRO in writing
and Creator must have written proof of co-composers and/or co-writers approval to upload and
use the musical work on the Services. If Creator owns the rights in and to a sound recording,
but is not authorized to license the underlying musical works embodied in those sound
recordings, then Creator must not upload or otherwise make those sound recordings available
on the Services. If Creator has assigned Creator’s rights to a music publisher, then Creator must
get that music publisher’s written consent or cooperation to grant the royalty-free licenses
outlined in these Creator Terms. If Creator is a recording artist under contract with a record
label, then Creator is responsible for making sure that Creator’s use of the Services complies
with the obligations that Creator has to Creator’s record label. Remember, just because Creator
wrote a musical work does not mean Creator has the right to let Roblox use it. Creator warrants
that Creator possesses all necessary rights needed to upload and synchronize a musical work
on the Platform. Creator also warrants that Creator fully owns and administers the musical work
uploaded on the Platform throughout the world, that such musical work is completely original
and that the upload and use of such musical work on the Platform will not infringe upon the
rights of any third party, including but not limited to trademark, copyright or any other intellectual
property right of any third party (including, without limitation, a PRO, a music label or music
publisher or a union or guild). Creator is solely responsible for any necessary clearances and
payments of any nature that may arise in connection with the use and synchronization of their
original musical work or (works) on the Services, including without limitation any and all
mechanical rights, public performance rights, and/or any other collection rights that may be
claimed by PROs. Creator is also solely responsible for any union new use or re-use fees
pursuant to the rules and regulations of any applicable union and/or guild agreements in
connection with the upload and synchronization of the musical work on the Platform.
Restrictions on Use of Services
In addition to any other restrictions set forth in the User Terms (including in Section 6 of the User
Term) or other Roblox Terms, Creator will not take any action in violation of these Creator
Terms, including as set forth in this Section 4
No Copying. Roblox wants all Creators to develop their own ideas. Unless Creator has express
written permission or a written license from whoever created the content or the UGC to publish
the UGC or the content on the Services in accordance with these Creator Terms, Creator must
not copy something Creator sees on the Platform or make some minor changes to others’ UGC
and pass it off as Creator’s own. Roblox reserves the right to take any action against Creator for
any improper copying such as deleting Creator’s Account.
Returning Robux to a User. If Roblox returns Robux to a User for an Experience or Virtual
Item, that a Creator received Robux for, Roblox has the right to deduct or withhold an equivalent
amount of Robux from such Creator.
Disputes Between Creators and Other Users. If a Creator has a dispute with another Creator
(or a User), that Creator must first engage in a mediation with a recognized mediator or
mediation service before Creator goes so far as to sue another Creator (or a User) and try and
amicably resolve the issue. This does not apply if Creator has a dispute related to someone
copying Creator’s UGC, which is covered under the DMCA in Section 1(b)(v) above. Please
note that Roblox reserves the right to resolve any dispute which may result in termination of
Creator’s Account and any other action permitted by law, including but not limited to the
recovery of civil or criminal penalties.
Escalation to Roblox. Notwithstanding the terms set forth in this Section 5, Users do have the
ability to escalate issues with Creators to Roblox as further described in Section 7 of the User
Terms. If Roblox chooses to take action in any dispute between a User and Creator, User and
Creator agree that Roblox’s decision (which may include deducting Robux from the Creator and
crediting Robux to the User) is final and Creator and User will accept that decision. Creator
agrees to work with Roblox in a timely manner to resolve all such issues, and failure to do so is
a violation of these Creator Terms.
Creator Indemnities
Creator agrees that Creator will be responsible for Creator’s use of the Services, and Creator
agrees to defend and indemnify Roblox and Roblox’s officers, directors, employees,
consultants, affiliates, investors, business partners, subsidiaries and agents (together, the
“Affiliated Parties”) from and against every claim, liability, damage, loss, and expense, including
reasonable attorneys’ fees and costs, arising out of or in any way connected with: (a) Creator’s
access to, use of, or alleged use of the Services; (b) Creator’s violation of any part of these
Creator Terms, any representation, warranty, or agreement referenced in these Creator Terms,
or any applicable law or regulation; (c) Creator’s violation of any third-party right, including any
intellectual property right, publicity or privacy right, property right, or confidentiality obligation; or
(d) any Dispute or issue between Creator and any third party. Roblox reserves the right, at
Roblox’s own cost, to take on the exclusive defense and control of any matter subject to
indemnification by Creator (without limiting Creator’s indemnification obligations with respect to
that matter), and in that case, Creator agrees to cooperate with Roblox’s defense of that claim.
Limitations of Liability
No Consequential Damages. IN NO EVENT WILL THE AFFILIATED PARTIES BE LIABLE TO
CREATOR FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE
DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER
INTANGIBLE LOSS), WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING
NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT
ROBLOX HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE.
Cap. THE AGGREGATE LIABILITY OF THE AFFILIATED PARTIES TO CREATOR FOR ALL
CLAIMS (INCLUDING WARRANTY CLAIMS) OR CAUSES OF ACTION IS LIMITED TO (I)
THE TOTAL AMOUNT PAID OR PAYABLE BY ROBLOX TO CREATOR UNDER THIS
AGREEMENT FOR THE TWELVE-MONTH PERIOD PRECEDING THE TIME WITHIN WHICH
CREATOR NOTIFIES ROBLOX OF A CLAIM, OR (II) TO THE EXTENT THAT ROBLOX HAS
NOT PAID CREATOR ANYTHING IN THE TWELVE-MONTH PERIOD PRECEDING THE TIME
WITHIN WHICH CREATOR NOTIFIES ROBLOX OF A CLAIM, $1000 (EXCEPT, IN EACH
CASE OF THE FOREGOING (I) AND (II), AS NOTED IN THE ARBITRATION SECTION
BELOW).c
Privacy
With respect to an Experience created by a Creator, Creator and Roblox both have the right to
use data related to or obtained in connection with that Experience for their respective legitimate
internal business purposes to support the Experience and for business analytics, such as: (i) for
the improvement and development of the Experience; (ii) to comply with applicable laws
(including law enforcement requests); (iii) to ensure the security of the Experience; and, (iv) to
prevent fraud or mitigate risk. Creator agrees that, except as expressly set forth in these Creator
Terms, Creator will not use or disclose any User data.
With respect to the personal information of Users (“User PII”) (if and to the extent received by
Creator), Creator will not (i) use User PII to provide services to any third party; (ii) use User PII
to build, help build, track or supplement any segments, profiles, or similar records on any
individual User, device, or browser across the Roblox platform or across any third party websites
or platforms; (iii) use User PII to associate the behavior of any individual device, or browser with
any segment, profile, or similar record, or supplement any such record based on data of Users;
(iv) use User PII to associate any data of Users with any other personal information of the User;
(v) sell, disclose, share, rent, lease, syndicate, modify, reverse engineer, decompile, lend, or
otherwise alter any User PII; (vi) use User PII for any unauthorized purpose in violation of any
applicable law, including applicable privacy laws, or for any unauthorized purpose.
Roblox and Creator, respectively, (i) shall not knowingly sell any User PII (as the term “personal
information” is defined by the California Consumer Privacy Act of 2018, and any rules or
regulations made under it as amended from time to time, and (ii) have taken and will continue to
take all reasonable measures to protect all User PII under their control or in their possession
from unauthorized access by third parties.
Roblox Disclaimers
The Services are provided “AS IS” and Section 13 of the User Terms is incorporated herein by
reference.
Survival
Any part of these Creator Terms which by their nature should survive the termination of these
Creator Terms, will survive such termination, including Sections 1(b), 4, 5, 6, 8, 9, 10, 11, and
12.