Organizational Modularity
Organizational Modularity
Organizational Modularity
Ayberk SOYER
Istanbul Technical University, Turkey
Umut ASAN
Istanbul Technical University, Turkey
ABSTRACT
Organizations are complex systems made up of many different elements interacting with each other. One
particular form of organizational design, emerging from the need to deal with organizational complexity
and environmental uncertainty, is modularity. There are several studies in the literature dealing with
organizational modularity. However, neither a common definition nor a complete measurement model is
proposed for this concept. What are the common properties of an organization characterized as highly
modular? How are these properties related to organizational design parameters? None of these questions
have been adequately addressed in the literature. Thus, this study aims to identify the common properties
of an organization which can be considered to be highly modular, and to propose a theoretical
conceptualization of organizational modularity based on a framework originally linking Baldwin &
Clark’s visible design rules (2000) with Mintzberg’s organizational design parameters (1979) and
provides a suggestion for operationalizing the concept of organizational modularity based on the
proposed theoretical framework.
Keywords: Organizational Structure, Design Rules, Carliss Y. Baldwin, Kim B. Clark, Organizational
Design Parameters, Henry Mintzberg, Conceptualization, Operationalization
INTRODUCTION
Organizations are complex systems made up of many different elements interacting with each other.
Understanding how organizations cope with complexity and adapt to their changing environments has
interested organizational theorists and practitioners for a long time. One prevalent way suggested to
manage a complex system is to divide it into smaller parts by considering the joints as nature does
(Baldwin & Clark, 2000; Alexander, 1964). Different structural configurations (see Mintzberg, 1979) are
used in practice to divide the work in an organization and to coordinate its different parts. Some of these
configurations helped organizations to manage complexity for quite a long time, at least to some extent.
However, organizations of the 21st century need to be more advanced than they were in the late 20th
century. Because of advancing technology, environmental uncertainty, and the need to more effectively
and efficiently utilize resources, organizations are getting more complex than ever. Increase in size, the
THEORETICAL OVERVIEW
Although, organizational modularity is a frequently mentioned concept in organization theory, neither a
common definition nor a measurement model exists for this concept. In order to address this issue, a
conceptual definition together with the common properties of organizational modularity will be
introduced based on the relationship established between the organizational design parameters of
Mintzberg (1979) and visible design rules of Baldwin and Clark (1997). To serve this purpose, this
section provides a comprehensive literature review conducted on organizational modularity and some
related concepts, such as, modularity, product modularity, mirroring hypothesis, and organization design.
Modularity
One of the most common ways to manage complex systems is dividing them into smaller subsystems and
components. In this context, modularity is one of the main approaches that can be used to reduce such
interdependencies and manage complexity effectively. The history of modular design, which can be
considered as an attempt to understand systems as integrations of partially independent interacting units,
dates back to early Mesopotamian era. In that period, by using smaller and simpler stones (i.e., modular
entities) the ancient Greeks and Egyptians managed to create more sophisticated (complex) structures, in
contrast to the monolithic structure which represented the architectural style of the period and built using
large and single pieces of stones (Jones, 2011).
One of the first studies not directly using the term modularity but meaning it is the seminal work of
Simon (1962). In his paper, Simon investigates the architecture of complexity in biological, physical and
social systems and proposes a matrix approach to manage the interdependencies among the units of the
systems. Thereafter, the modularity concept was investigated for designing the architecture of products by
several researchers, especially in the computer industry (Baldwin & Clark, 2000).
Before explaining the modularity concept, it would be useful to define the term module first. Baldwin and
Clark (2000) defined a module as “a unit whose elements are highly connected among themselves and
relatively weakly connected to the other units’ elements”. Based upon this definition, modularity can be
described as a system property that is obtained by minimizing the interdependencies among modules and
maximizing the interdependencies within modules, which provides opportunities to create new
configurations by means of mixing and matching modules, without losing performance or functionality
(Campagnolo & Camuffo, 2009; Baldwin & Clark, 2000). As a special form of design, modular design
intentionally creates a high degree of independence or loose coupling between component designs by
standardizing component interface specifications (Sanchez & Mahoney, 1996).
Thereby, changes to be made in any component of a system will not affect the rest of the system, or at
least will affect it at a low level. This feature greatly increases the manageability of the changes and
innovations in a module.
The implementation of this design approach, which is still valid today, has become more critical,
especially in today’s conditions, where products and processes became even more complex. In this
context, modularity is a design strategy aiming the effective development of complex products and
processes. Modular systems are composed of components that can be designed independently, but
function together as a whole (Baldwin & Clark, 1997). Baldwin and Clark (1997) argues that there exists
three visible design rules for a modular system design: (i) architecture specifying the modules that will be
part of the system and the functions of these modules, (ii) standards for testing the conformity of the
modules to the design rules and for measuring module performances relative to the other modules, and
(iii) interfaces that describe how the modules will interact (i.e., how they will fit together, connect, and
communicate). Langlois (2002) referred to the set of these visible design rules as modularization. Rather
than a design goal that is achieved and stabilized, modularization is an evolutionary process, which
advances gradually and can never be fully completed (MacDuffie, 2013).
According to Zhang and Gao (2010), modularity is a special case of nearly decomposability, in which the
interdependencies between modules are specified by specific design rules, and the degree of modularity is
defined by the level of near decomposability -the extent to which inter-module dependencies are
specified. Therefore, modularity can be defined as the degree to which a system's components can be
separated and recombined (Schilling, 2000). Wolters (2002) summarized the features of a modular system
as:
distinctiveness of components
loose coupling between modules; tight coupling within modules
clarity of mapping between functions and components
standardization of interfaces
low levels of coordination (components are self-organizing; coordination embedded in the
architecture)
Combining the above mentioned features, Wolters (2002) made a single definition about modularity as:
“a system is modular when it consists of distinct (autonomous) components, which are loosely coupled
with each other, with a clear relationship between each component and its function(s) and well-defined,
standardized interfaces connecting the components, which require low levels of coordination”. The
modularity level of a system decreases as one or more of these features do not exist.
Although there are various methods that can be used to design a modular system, such as, axiomatic
design (AD), functional modeling, design structure matrix (DSM), modular function deployment (MFD)
and variant mode and effects analysis (VMEA) (Ostrosi, Stjepandić, Fukuda, & Kurth, 2014), this process
focusing on the design of the architecture, interfaces and standards for a system, may require a quite
considerable commitment in terms of time and effort. Additionally, compatibility of system components
with each other and their total performance level are among the points of criticism relating to modular
design. The high individual performance of the components of a system taken separately, does not
necessarily imply that the system will systematically generate a certain level of overall performance
(Zirpoli & Becker, 2011). Therefore, specifying the contribution of each individual component to the
overall system performance and coupling the system components in a suitable manner that avoids
compatibility issues and increases the overall performance level, is not an easy process (Levinthal, 1997).
As mentioned before, in this study it is aimed to provide a conceptual definition of the organizational
modularity concept by relating organizational design parameters of Mintzberg (1979) and visible design
rules of Baldwin and Clark (2000). For that reason, it would be helpful to provide a brief introduction to
the fundamental properties of these organizational design parameters (Mintzberg, 1979):
• Job specialization: Concerns the number and breadth of tasks of a given position (horizontal job
specialization) and the incumbent's control over these tasks (vertical job specialization).
Horizontal job specialization separates work by function whereas vertical job specialization
separates the performance of the work from the administration of it. Typically, unskilled jobs are
highly specialized in both dimensions, whereas, professional jobs are specialized only
horizontally.
• Behavior formalization: Refers to the extent of formal specification and standardization of work
processes through job descriptions, work flows, and rules. Formalization reduces the variability
of behavior and hence increases the control over it. Organization structures that rely on
formalization of behavior for coordination are referred as bureaucratic.
• Training and indoctrination: Is the design parameter by which the required knowledge and
skills, together with the norms that must be acquired, are standardized through formal
instructional programs for each position. This parameter is associated with the internalization of
the desired behaviors by all employees.
• Unit grouping: Deals with the bases by which positions are clustered into units and units into
more comprehensive units, until all are clustered together under the strategic apex. In general,
positions in an organization can be grouped according to (i) the knowledge and skills of
employees; (ii) work processes and functions; (iii) products and services; (iv) clients; and (v)
geographical regions in which the organization operates. By unit grouping, formal authority is
established and the hierarchy of the organization is built. Therefore, it is the design parameter by
which direct supervision is most importantly effected.
• Unit size: Refers to the number of positions (or subunits) that are grouped into a single unit. Unit
size defines the span of control for the managers and also the shape of the organization. If
standardization is used for coordination, the unit size increases; on the other hand, if mutual
adjustment is used for coordination, the unit size decreases. In other words, the unit size has an
impact on coordination mechanisms.
• Planning and control systems: Are used to standardize the products produced and/or services
rendered. There are two different kinds of planning and control systems: (i) action planning and
(ii) performance control. Action planning aims to regulate specific actions by predetermining the
outputs of specific decisions or actions, while performance control focuses on the regulation of
overall performance by measuring the performance of the relevant decisions or actions.
• The liaison devices: Are the mechanisms by which the organization encourages mutual
adjustment within and between units. Liaison positions, task forces that are formed to deal with
specific issues, standing committees that work on ongoing organizational issues, integrating
managers and matrix structures are among the liaison devices that can be used to facilitate the
coordination and communication.
• Vertical decentralization: Refers to the dispersal of decision-making power down to the chain
of line authority, from the strategic apex into the middle line.
• Horizontal decentralization: Refers to the extent to which decision making power flows
informally outside the chain of line authority (i.e., to the nonmanagers, such as, analysts, support
staffers, and operators in the operating core). As a result, horizontal decentralization brings the
rest of the structure, apart from the strategic apex and middle line, into the power system.
Organizational Modularity
As the response of organizations to the changing environmental conditions will be to reorganize
themselves by redesigning the relationships of organizational units to each other and to the external units,
the need for a modularity approach specific to organizations becomes inevitable. Modular design is not
limited to products and processes; it can also be applied to the whole organization to comply with the
rapid changes in its environment. The importance of this holistic approach has further increased, as
organizations mostly do not have the necessary resources and skills to keep pace with inevitable changes
occurring in the business environment.
Some of the studies in the literature focusing on organizational modularity or modular organizations
investigate the relationship between product modularity and organizational modularity (Colfer &
Baldwin, 2010) while some others investigate the meaning of organizational modularity (Hoetker, 2006).
Most of the researchers in the organizational modularity field underline that either the conceptualization
of the term or the clarification of distinctive properties of a modular organization (i.e., conceptual and
operational dimensions) is lacking. Given this argument, it becomes crucial to clarify what organizational
modularity is and what the different aspects and properties of organizational modularity are.
It is widely accepted in the literature that the organizations characterized by high modularity, can be
decomposed into a number of units, which may be mixed and matched in a variety of configurations, or in
other words, can be reconfigured. Benassi (2009) indicates that there are two different perspectives
regarding the organizational modularity concept. The first perspective takes modularity as a generic
property of organizations (A. Nelson & Byers, 2005); while the second perspective considers modular
organizations as a distinct organizational form, and argue that modular organizations differ from other
types of organizations with respect to a number of characteristics. According to this perspective, some
rules, which are listed below, must be set to investigate the characteristics of modular organizations
(Benassi, 2009):
The modular approach aims to increase the reconfigurability of the organization as a system readily by
substituting functional process variations into the process architecture (Sanchez, 1997). When modularity
is discussed in terms of organizations, “autonomy in decision making (for each unit) together with low
inter-unit dependencies” stand out as one of the most important design rules. Even if the units of an
organization are designed independently with respect to this design rule, and hence have low level of
interaction among each other, organizational hierarchy and decision mechanisms may not be suitable for
this situation. In other words, such kind of design rules, which reveal the architecture of a system, do not
ensure that units are completely independent from each other. Therefore, it is generally not possible to
create completely independent modules regarding the autonomy of decision-making. Under these
conditions, rather than being considered as a property of an organization that may or may not exist in the
organization, modularity should be considered as a property that may exist at different levels.
Furlan, Cabigiosu, and Camuffo (2013) stated that organizational modularity is related to the complexity,
intensity and frequency of information sharing between organizations. According to another definition
taking the inter-organizational relationships, organizational modularity is the degree of firms’ usage of
organizational arrangements (e.g., mergers, cooperation or acquisition) with external business units to
minimize overall production and transaction costs and increase value (Cheng, 2005).
A. Nelson and Byers (2005), who dealt with organizational units and the relationships among these units,
claimed that a modular organization is an organization in which administrative interdependence and
hierarchical structures are minimized, while cross-unit awareness and bottom-up processes are
maximized. Parallel to this definition, Ernst and Kamrad (2000), and Schilling and Steensma (2001)
stated that organizations have a high degree of modularity when their units can be disaggregated and
recombined into new configurations with little loss of functionality. The units of these organizations are
relatively independent of one another and if they are compatible with the overall system architecture, they
may be easily recombined with one another (Schilling & Steensma, 2001; Baldwin & Clark, 2000;
Sanchez, 1995)). Similarly, Hoetker (2006) indicated that organizational modularity implies that various
units in the organization are loosely coupled, can operate autonomously, and can be easily reconfigured.
As organizations become modular, "loosely coupled" networks take the place of tightly integrated
hierarchies. These loosely coupled organizational forms allow organizational units to be flexibly
recombined into a variety of configurations (Schilling & Steensma, 2001; Orton & Weick, 1990).
A. Nelson and Byers (2005) regarded organizational modularity as a property focusing on the structures
of organizations (i.e., relationships within an organization), rather than inter-organizational relationships.
In contrast to this view, Schilling and Steensma (2001) measured the use of modular organizational forms
by considering the inter-organizational relationships, such as alliances, use of alternative work
arrangements, and contract manufacturing. These loosely coupled organizational forms enable
organizations to specialize in their high-return activities and to combine them with other organizations'
activities in a variety of configurations. Benassi (2009) also investigated the modular organizations and
presented some valuable findings about the properties of modular organizations. Some of the properties
mentioned in this study include, high degree of autonomy in decision-making, flatter structures, and
managing the relationships with external suppliers directly.
Campagnolo and Camuffo (2009) made a literature review on the concept of modularity and classified the
use of modularity in management studies into three main streams: (i) product design modularity, (ii)
production system modularity and (iii) organizational design modularity. They emphasized that the
drivers of modularization have not been investigated in the studies dealing with modularity in
organization design and literature is missing on how and when modular organizational structures should
be used.
Although, the concept of organizational modularity is frequently mentioned in the literature of
organization theory, apart from product modularity, neither a common definition nor a measurement
model exists for this concept. Current definitions in the literature are limited in scope, focusing only on
certain aspects of modularity. Therefore, in order to address this gap in the literature, a conceptual
definition of organizational modularity, based on both the visible design rules of Baldwin and Clark
(1997) and organizational design parameters of Mintzberg (1979), is proposed as given:
According to the definition given above, high organizational modularity is observed if:
the hierarchical organizational units are replaced with loosely coupled ones, which are
surrounded by semi-permeable boundaries (flat structure) and can easily be reconfigured so as to
adapt to the changing environmental conditions and market demands (reconfigurability);
the units of an organization can take their decisions independently without substantially affecting
each other (autonomy) and maintain their own activities without necessitating other units’
activities (self-containedness);
creating a new unit or maintaining the operations of the existing ones is compatible with the
system architecture and standards;
interfaces enabling the communication among units are clearly defined and standardized (low
interaction level, awareness, output standards); and
organizations can easily adapt interactions and collaborations with other external business units.
According to the given conceptual definition and explanations the following common properties of
organizational modularity are proposed (these properties will be explained in Section 3): Self-
containedness, Reconfigurability, Low number of hierarchical level, Autonomy, Defined output
standards, Awareness, and Low level of interaction. The theoretical framework given in Table 2
represents the relationship between Baldwin and Clark (1997)’s visible design rules and Mintzberg
(1979)’s organizational design parameters, and how the proposed properties relate to these rules and
parameters.
Table 2. Relationship between properties of organizational modularity, organizational design
parameters, and modular design rules
Mirroring Hypothesis
As modularity is one of the most important features of product architecture (Ulrich & Eppinger, 1995),
organizational modularity is among the most essential features of organizational structure. In some of the
studies on modularity, it is emphasized that designing modular products requires some changes to be
made in the structure and processes of the organizations. This relationship between product modularity
and organizational modularity, has been tried to be explained by the mirroring hypothesis (Colfer &
Baldwin, 2010; Hoetker, 2006). The fundamental principle underlying the mirroring hypothesis is that
each module of a system is informationally self-sufficient, and hence can be designed independently from
the rest of the system. This implies that even though independent individuals, teams or organizations can
separately design different modules, these independent modules can all work together as a whole.
Consequently, this one-to-one mapping from designers to modules indicates a structural correspondence
between technical and organizational networks (Colfer & Baldwin, 2010; Baldwin & Clark, 2000). Even
though, mirroring hypothesis predicts a correspondence between product modularity and organizational
modularity, it does not impose a direction of causality. There are a limited number of theoretical and
empirical studies in the literature questioning the validity of this assertion. Only a part of these studies
concluded that there is a significant relationship between product modularity and organizational
modularity (e.g., Baldwin & Clark, 2000; Takeishi, 2002; Tiwana, 2008; MacCormack, Baldwin, &
Rusnak, 2012; Nepal, Monplaisir, & Famuyiwa, 2012), whereas some of them did not find any evidence
for the hypothesis (Brusoni, Prencipe, & Pavitt, 2001; Brusoni & Prencipe, 2001; Hoetker, 2006;
MacCormack, Rusnak, & Baldwin, 2006; Wang, Chen, & Li, 2008). Therefore, it can be concluded that
there exists no consensus regarding the relationship between product modularity and organizational
modularity.
The studies theoretically examining the relationship between product modularity and organizational
modularity (e.g., Sanchez, 1995; Sanchez & Mahoney, 1996; Baldwin & Clark, 2000) suggests that rather
than exercising managerial authority, standardized component interfaces can be used to achieve
embedded coordination. Based on this argument, integrated product designs will generally require
development processes carried out in a tightly coupled organization structure that is coordinated by a
managerial authority, while, modular product designs are typically carried out by loosely coupled
organization structures.
In an empirical study performed by Nepal et al. (2012), the relationship between product architecture
strategies and supply chain configurations is investigated and it is concluded that switching from an
integrated product architecture to a modular product architecture directly affects the supply chain
configuration, which is a conclusion that supports the mirroring hypothesis. They also claimed that
modular product architectures are much more flexible than integrated product architectures, and often
result in lower total supply chain costs.
Similarly, MacCormack et al. (2012) explored this relationship in the software industry for five different
types of applications (i.e., financial management, word processing, spreadsheet, operating system, and
database applications) developed by both commercial software firms and open source software
communities. In this study, they used the Design Structure Matrix (DSM) technique to compare the
design of products developed by loosely coupled and tightly coupled organizations, and concluded that
loosely coupled organizations tend to develop more modular products than tightly coupled organizations
for all the cases they studied.
Although, a direct relationship between product modularity and organizational modularity is reported in
the studies mentioned above Hoetker (2006), Wang et al. (2008) and Benassi (2009), among others, stated
that there is no direct relationship between these concepts. For example, Hoetker (2006) indicated that
increased product modularity enhances reconfigurability of organizations, which is considered as one of
the several properties of organizational modularity; but does not allow organizations to move activities
out of their hierarchy, which is also considered as another property of organizational modularity. When
the structures and processes of the organizations that design and manufacture modular products are
examined, it can be seen that some of these organizations are not modular. Similarly, Press and Geipel
(2010) concluded that modularity fosters the development of independent units (i.e., disintegration), but
on the other side, benefits that can be obtained from modularity or disintegration, depend on the level of
entry and exit for the relevant industry. Accordingly, Press and Geipel (2010) emphasized that there exists
a conditional relationship between product modularity and organizational modularity. Especially for the
industries that are associated with high levels of entry and exit, as new industry entrants commonly
imitate the top performer, industry level product quality increases while differentiation decreases. In an
another study, Takeishi (2002), indicated that for automobile companies, which perform regular projects
that do not involve new technologies, architectural knowledge is more important rather than component-
specific knowledge, as such kind of knowledge is supposed to be provided by the suppliers. Conversely,
component-specific knowledge is more important than architectural knowledge for the projects involving
new technology. Eventually, Takeishi (2002) concluded that there exist a conditional relationship between
product modularity organizational modularity, as Press and Geipel (2010) did. This result, indicating a
conditional relationship, also had been observed in other studies that were performed in different
industries (e.g., Prencipe, 1997; Chesbrough & Kusunoki, 2001)
Brusoni and Prencipe (2001) conducted a study to explore aircraft engine manufacturers and indicated
that these systems integrator firms outsource the detailed design and manufacturing processes to
specialized suppliers, while they maintain in-house concept design and systems integration capabilities to
coordinate the work. And consequently, they concluded that there is no direct relationship between
product modularity and organizational modularity. MacCormack et al. (2006), compared the architectures
of the Linux operating system and the Mozilla Web browser and have reached similar results with
Brusoni and Prencipe (2001)’s study. Linux is an open source software that has numerous developers in
many different locations all around the world. Despite the fact that Mozilla also is an open source
software, there is a collocated team of developers responsible from the development process. Therefore,
Linux is supposed to have higher organizational modularity when compared to Mozilla. This finding
seems to support the hypothesis that assumes a direct relationship between product modularity and
organizational modularity. In 1998, as a result of managerial choice, a group of Mozilla's core developers
carried out a redesign effort with the aim of making Mozilla more modular. In their study, MacCormack
et al. (2006) compared the redesigned version of Mozilla with a comparable version of Linux by using the
metrics defined to compare the structures of different designs, and concluded that the redesign effort had
succeeded in making Mozilla more modular than Linux. Consequently, they have ascertained that product
modularity can be increased, though the organization structure remain unchanged, and managerial actions
have a significant impact in adapting a design's structure.
The results of the above mentioned studies investigating the relationship between product modularity and
organizational modularity are summarized in Table 1. As it can be seen in Table 1, for the theoretical
studies in the literature there is a general tendency to assume a direct relationship between product
modularity and organizational modularity. However, empirical investigations generally do not strongly
support a causal relationship and state that the relationship is much more complex than the theoretical
assumptions. Consequently, product modularity is not treated as a property or direct cause of
organizational modularity; rather it is treated as a facilitator for organizational modularity.
Table 3. Studies investigating the relationship between product modularity and organizational modularity
moving from tight hierarchies to ‘loosely coupled networks’ (organization of production around
external suppliers)
creating ‘reconfigurable organizations’ (ability to add new suppliers and drop existing suppliers)
Schilling and Steensma (2001), examined three properties of modular organizations (i.e., ‘contract
manufacturing’, ‘alternative work arrangements’, and ‘alliance formation’), which are supposed to reduce
the inertia that cause an organization to adapt more slowly to the changing environmental conditions, and
increase flexibility. Some other properties of modular organizations, such as, autonomous business units
and other network forms are not considered in their study. A. Nelson and Byers (2005), explored the
intra-organizational relationships between the technology transfer and entrepreneurship education units at
Stanford University, and they used ‘autonomy in decision making’ and ‘cross unit awareness’ properties
to measure the organizational modularity of these units. Worren, Moore, and Cardona (2002), developed a
conceptual model for investigating the relationship between modular product architectures, strategic
flexibility and firm performance, in which innovation orientation and organizational architecture concepts
were taken as mediating variables. Modular structure and modular processes were identified as sub-
dimensions of organizational architecture and in order to measure the modular structure property, items
about the existence of ‘small, autonomous units’ and ‘rotation of personnel’ were used. Karim (2006)
compared the reconfiguration of internally developed and acquired units of an organization and concluded
that the acquired units are reconfigured sooner than the internally developed units are. The reason of this
result can be the organizations’ lack of familiarity with acquired units’ resources and the motivation to
generate greater benefits from acquisitions.
Properties of organizational modularity concept identified in the theoretical and empirical studies
published in the literature are summarized in Table 4.
Units of modular organizations can communicate with each other and with the external units only through
standardized interfaces within a standardized architecture; and when compared to the integrated
organizational forms, they can communicate with other external units much more easily. The main issue
that the organizational architecture deals with is the design of the relationships of organizational units
with each other and external units. Therefore, relationships with external organizations are considered
more important for the design of modular organizations, when compared to the design of traditional
organizations. The reason for this is that modular organizations typically outsource their non-core
activities. From this point of view, Benassi (2009)stated that modularity at an intra-organizational level is
used mostly by analogy with inter-organizational modularity, and Schilling (2000) derived a model of
interfirm product modularity. In his study, Wolters (2002) distinguished between intra- and inter-
organizational processes and claimed that they possess different features. According to Wolters (2002),
processes refer to the technologies and procedures used to produce or deliver products or services within
an organization while a supply chain refers to the choice and design of the network surrounding an
organization. Therefore, processes describe the ways products are produced, while supply chains describe
who does it and how they interact with each other. Both concepts are obviously interconnected, but
separated as well.
When the empirical and theoretical studies mentioned above are taken into consideration, it is clearly
observed that modular organizations may have various properties. These properties considered in
previous studies were used as a basis to identify the properties of organizational modularity given below:
Self-containedness
Reconfigurability
Low number of hierarchical level (Flat structure)
Autonomy (Independent decisions)
Defined output standards
Awareness
Low level of interaction
Outsourcing capacity
Supplier switching capacity
Alternative work arrangement capacity
Alliance formation capacity
When these properties are examined in terms of their scope, it can be seen that the first seven properties
(i.e., self-containedness, reconfigurability, low number of hierarchical level, autonomy, defined output
standards, awareness, and low level of interaction) concern the interactions between organizational units,
while the last four properties (i.e., outsourcing capacity, supplier switching capacity, alternative work
arrangement capacity, and alliance formation capacity) concern the interactions with external units. In the
following sections, a brief introduction to each of these properties is given.
Reconfigurability
As Mintzberg (1979) stated, given a set of positions in an organization, to be able to design organizational
structure, firstly, it should be decided on how to group these positions into units (i.e., unit grouping,
which is one of the nine organizational design parameters). Unit grouping has an important impact on
coordination, resource sharing, and performance measures.
In this context, Karim (2006) defined reconfigurability as adding new units to the organization, deleting
units from the organization, and recombining units within the organizations. Reconfiguration has the
potential to create synergy, which in turn improves the productivity of each unit and enhances
innovativeness. It is worth to mention here that reconfigurability term is used in a broader sense including
also the recombination term. In his study, Hoetker (2006) mentioned some of the advantages of
organizational modularity and one of them was ease of reconfigurability, which allows an organization to
select the best supplier for a given component at a given time. Waard and Kramer (2008) investigated the
deployment strategy of the Dutch Armed Forces and found that their organizational structure allows them
to reconfigure 90 different functional components into a variety of constellations. They also claim that,
modularly designed parent organizations (e.g., Dutch Armed Forces) can mobilize different kinds of
temporary organizations through the reconfiguration of its own organizational parts. Therefore, as
reconfiguration of organizational structure increases the flexibility of organizations, these organizations
are better able to quickly respond to the changing market conditions.
Awareness
In some cases, direct supervision and three forms of standardization (i.e., standardization of work
processes, outputs and skills) remain insufficient to satisfy the coordination requirement of organizations
(Mintzberg, 1979). Wolters (2002) stated that having an architecture that provides embedded coordination
reduce the level of coordination required, and can be treated as one of the properties of modular
organizations. As interactions among organizational units increase, complexity of the work processes
performed in these units also increase, and consequently, out goes the need for a managerial coordination
and an organizational structure incorporating an authority hierarchy. However, for modular organizations,
which have standardized interfaces between its units, the need for managerial authority and authority
hierarchy decreases, and these organizations can be guided by embedded coordination (Sanchez, 1995).
It was observed in most of the studies in the literature that even though the interdependencies among the
modules are tried to be eliminated in modular design, typically, it is not possible to eliminate them
completely. Therefore, instead of trying to eliminate these interdependencies, organizations must
concentrate on the management of them as they emerge (Staudenmayer, Tripsas, & Tucci, 2005).
One of the points criticized in the literature about organizational modularity is that, it enables
organizational units to advance in their own operations, and consequently, the knowledge of each
organizational unit is limited to their own work processes. In connection with this, Hahn and Turowski
(2005) indicated that ‘information hiding (among the units of an organization and across organizations)’
is a characteristic of modular organizations, which, potentially, limits the awareness of modules.
Therefore, modular design is regarded as particularly suitable for incremental innovations rather than for
radical innovations. In this respect, Brusoni and Prencipe (2006) stated that, the changes in unit
configurations should be shared among all organizational units in a coordinated and timely manner, since
these changes are mostly associated with new connections both within and across organizational units. In
other words, awareness of modules should be increased to make way for radical change processes to be
designed. Similarly, Baldwin and Henkel (2012) also indicated that sharing general architecture
knowledge and operational knowledge is a requirement for innovation. Therefore, to manage intra- and
inter-module dependencies, each module in a system should communicate directly to each other by means
of interfaces, and should be aware of the changes occurring in other modules, which are related to the
operations of the relevant module and general architecture of the system.
In general, organizations have a tendency to use internal units instead of external suppliers, especially in
case of large measurement costs (i.e., the agency costs incurred when something is purchased from the
market). For that reason, organizations more often prefer hierarchical organizations to contracting with
(semi-) autonomous external agencies in order to overcome inherent transaction costs and bargaining
problems, and to have control over all activities. (N. S. Argyres, 1999). Developing a mechanism for
creating and/or increasing awareness of modules, provides easier access to information contained each
organizational unit, helps to decrease the measurement costs, and remove the barriers complicating
outsourcing arrangements.
In their study, Colfer and Baldwin (2010) stated that there exists three different levels of transparency that
collaborating units can achieve: (i) material transparency denoting the disclosure of information, (ii)
conceptual transparency by which all units access information and make sense of it, and (iii) actionable
transparency by which all units access information, make sense of it, and can act on the design itself. All
kinds of transparency is important with respect to organizational modularity, as they increase the
awareness of each unit. Although, all these arguments seem to conflict with some of the fundamental
requirements of modularity, as A. Nelson and Byers (2005) stated, a synergy between organizational units
must be developed so that each unit will be aware of other units.
Outsourcing capacity
To be able to outsource some activities or units, there should be “thin crossing points” between these
activities/units and the remaining ones in the organization (Baldwin & Clark, 2006; Hoetker, 2006).
When crossing points become thicker, the level of vulnerability of the remaining activities/units increases.
In order to replace the regulation function of hierarchies for internal units with outsourcing contracts,
contractual governance will be useful where transfers in crossing points can be identified, measured and
compensated (Blair, O’Hara O’Connor, & Kirchhoefer, 2011).
Here, it is assumed that a more modular organization will have a higher outsourcing capacity. Notice,
however, that an organization with high level of outsourcing could be less modular than an organization
with more internal suppliers. In some cases, organizations that use outsourcing are not capable of
changing their supplier because of their non-modular design. If organizations could not change their
decisions according to the new conditions, then it is not possible to mention about the options they have.
Therefore, it is important to measure the capacity of outsourcing instead of actual outsourcing. This is an
important assumption underlying the role of outsourcing in organizational modularity. Capacity can tell
us whether it is possible to take an action or to give up when it is necessary. Thus, the capacities should
be considered in order to understand whether an organization is flexible to adapt to the changing
environmental conditions and able to change the decisions when it is required. Note that the same idea
applies to supplier switching, alternative work arrangements and alliance formation.
Despite the advantages of outsourcing, organizations should ensure that organizations are still holding the
intra-organizational control power and inter-organizational control power (transaction cost power, quality
control, technology control, etc.) (Wu & Park, 2009). Moreover, to utilize outsourcing efficiently, it
should be considered that external units (e.g., suppliers) are capable to adapt this kind of work style. They
should have the abilities to take the ownership of the corresponding module’s activities and deliver its
expected output with the determined specifications on time. The design and management capacity of the
external unit should be carefully considered.
Study Dimensions
Schilling (2000); Schilling and > Contract manufacturing
Steensma (2001) > Alternative work arrangements
> Alliances
Worren et al. (2002) > Modular structure
> Modular processes
A. Nelson and Byers (2005) > Cross-unit dependence
> Awareness
Karim (2006) > Reconfigurability
Hoetker (2006) > Preference for Internal suppliers
> Prior transactions with suppliers
Todorova and Durisin (2009) > Modularity of organizational structure
> Modularity of organizational processes
Furlan et al. (2013) Buyer–supplier information sharing related to:
> new product development
> contract and price negotiation
> logistics
Operationalization of any concept first requires conceptualizing the concept by identifying its meaning in
theoretical terms, which has been done for the concept of organizational modularity in Section 2.3. This
definition provides the means for measuring organizational modularity. The common properties described
in the preceding subsections help understanding the different conceptual dimensions of organizational
modularity. Typically, these dimensions are then connected to observations by means of operational
indicators, but this is beyond the scope of this paper. Indicators allow observing or measuring the value of
the determined dimensions and, thereby, the value of the concept. As a further research, the suggested
model can be empirically tested by employing a confirmatory factor analysis. The suggested model is
depicted in Figure 1.
Figure 1. Organizational modularity measurement model
CONCLUSION
Although, organizational modularity concept is frequently mentioned in the literature of organization
theory, neither a common definition nor a measurement model exists for this concept. Nevertheless,
according to the results of the literature review conducted in this study, it is observed that there exist two
main streams of thought considering the definitions and characteristics of organizational modularity. One
stream extends the definition of product modularity to organizations, while the other stream takes inter-
organizational relationships as a basis. The theoretical framework introduced in this study to
conceptualize organizational modularity grounds on the internal characteristics of an organization,
however, takes also the characteristics related to inter-organizational relationships into account. To be
more precise, the organizational modularity concept is tried to be described with respect to the link
developed between visible design rules and organizational design parameters, while regarding the
relationships across organizations. Thus, originally, and differently from the current literature, this study
conceptualizes the organizational modularity concept within the frame of organization theory, and reveals
the common properties of modular organizations. The suggested theoretical framework and common
properties of organizational modularity underpin the model developed for measuring organizational
modularity.
It is worth to mention that, by definition, all organizations are open systems that exchange material,
energy, people, information, etc., with its environment in order to survive. In this respect, since
organizations differ from products, the concept of organizational modularity should incorporate inter-
organizational relationships. Therefore, simply extending the definition of product modularity to
organizations with respect to the mirroring hypothesis is not sufficient. Moreover, recent studies have
shown that the relationship between product design and organizational structure depends on the external
conditions and factors.
ACKNOWLEDGMENT
This work was supported by Research Fund of the Istanbul Technical University (Project Number:37966)
REFERENCES
Alexander, C. (1964). Notes on the synthesis of form. Cambridge, MA: Harvard University Press.
Andrews, R., & Boyne, G. A. (2014). Task complexity, organization size, and administrative intensity:
The case of UK universities. Public Administration, 92(3), 656-672.
Argyres, N., & Bigelow, L. (2011). Innovation, modularity, and vertical deintegration: Evidence from the
early U.S. auto industry. Organization Science, 21(4), 842-853.
Argyres, N. S. (1999). The impact of information technology on coordination: Evidence from the B-2
“stealth” bomber. Organization Science, 10(2), 162-180.
Asan, U., Polat, S., & Sanchez, R. (2008). Scenario-driven modular design in managing market
uncertainty. International Journal of Technology Management, 42(4), 459-487.
Baldwin, C. Y., & Clark, K. B. (1997). Managing in an age of modularity. Harvard Business Review,
75(5), 84-93.
Baldwin, C. Y., & Clark, K. B. (2000). Design rules: The power of modularity. Cambridge,
Massachusetts: The MIT Press.
Baldwin, C. Y., & Clark, K. B. (2006). Architectural innovation and dynamic competition: The smaller
“footprint” strategy. Retrieved from Boston, Massachusetts:
Baldwin, C. Y., & Henkel, J. (2012). The impact of modularity on intellectual property and value
appropriation. Retrieved from Boston, Massachusetts:
Benassi, M. (2009). Investigating modular organizations. Journal of Management & Governance, 13(3),
163-192.
Blair, M. M., O’Hara O’Connor, E., & Kirchhoefer, G. (2011). Outsourcing, modularity, and the theory
of the firm. Brigham Young University Law Review, 2001(2), 263-314.
Brusoni, S., & Prencipe, A. (2001). Unpacking the black box of modularity: technologies, products and
organizations. Industrial and Corporate Change, 10(1), 179-205.
Brusoni, S., & Prencipe, A. (2006). Making design rules: A multidomain perspective. Organization
Science, 17(2), 179-189.
Brusoni, S., Prencipe, A., & Pavitt, K. (2001). Knowledge specialization, organizational coupling, and the
boundaries of the firm: Why do firms know more than they make? Administrative Science
Quarterly, 46(4), 597-621.
Callebaut, W., & Rasskin-Gutman, D. (2005). Modularity: Understanding the development and evolution
of natural complex systems. Cambridge, Massachusetts: MIT Press.
Campagnolo, D., & Camuffo, A. (2009). The concept of modularity in management studies: A literature
review. International Journal of Management Reviews, 12(3), 259-283.
Cheng, L. C. (2005). Drivers of organizational modularity in supply chains- A cross-sectional study of
U.S. manufacturing industries. (Ph.D), University of Maryland. Retrieved from
http://hdl.handle.net/1903/3222
Chesbrough, H. W., & Kusunoki, K. (2001). The modularity trap: Innovation, technology phase shifts and
the resulting limits of virtual organizations Managing Industrial Knowledge: Creation, Transfer
and Utilization (pp. 202-231). London: SAGE Pub. Ltd.
Cohen, S. G., & Mankin, D. (1998). The changing nature of work: Managing the impact of information
technology. In S. A. Mohrman, E. E. Lawler, & J. R. Galbraith (Eds.), Tomorrow's organization:
Crafting winning capabilities in a dynamic world. San Francisco: Jossey-Bass.
Colfer, L., & Baldwin, C. Y. (2010). The mirroring hypothesis: Theory, evidence and exceptions (1556-
5068). Retrieved from Boston, Massachusetts:
Ernst, R., & Kamrad, B. (2000). Evaluation of supply chain structures through modularization and
postponement. European Journal of Operational Research, 124(3), 495-510.
Ethiraj, S. D., & Levinthal, D. (2004). Modularity and Innovation in complex systems. Management
Science, 50(2), 159-173.
Furlan, A., Cabigiosu, A., & Camuffo, A. (2013). When the mirror gets misted up: Modularity and
technological change. Strategic Management Journal, 35(6), 789-807.
Hahn, H., & Turowski, K. (2005). Modularity of the software industry: A model for the use of standards
and alternative coordination mechanisms. International Journal of IT Standards and
Standardization Research, 3(2), 29-42.
Helfat, C. E., & Eisenhardt, K. M. (2004). Inter-temporal economies of scope, organizational modularity,
and the dynamics of diversification. Strategic Management Journal, 25(13), 1217-1232.
Hoetker, G. (2006). Do modular products lead to modular organizations? Strategic Management Journal,
27(6), 501-518.
Ivancevich, J. M., & Donnelly, J. H. (1975). Relation of organizational structure to job satisfaction,
anxiety-stress, and performance. Administrative Science Quarterly, 20(2), 272-280.
Jacobides, M. G. (2005). Industry change through vertical disintegration: How and why markets emerged
in mortgage banking. Academy of Management Journal, 48(3), 465-498.
Johansson, M., (Year). Value configurations and implications for business model innovation. In
Proceedings of The 17th EURAS Annual Standardisation Conference, Brussels.
Jones, G. (2011). Modular systems in design. Retrieved from
http://www.gethynjones.co.uk/pac/modular-systems-in-design/
Karim, S. (2006). Modularity in organizational structure: The reconfiguration of internally developed and
acquired business units. Strategic Management Journal, 27(9), 799-823.
Lampel, J., & Mintzberg, H. (1996). Customizing customization. Sloan Management Review, 38(1), 21-
30.
Langlois, R. N. (2002). Modularity in technology and organization. Journal of Economic Behavior and
Organizations, 49(1), 19-37.
Levinthal, D. A. (1997). Adaptation on rugged landscapes. Management Science, 43(7), 934-950.
MacCormack, A., Baldwin, C., & Rusnak, J. (2012). Exploring the duality between product and
organizational architectures: A test of the “mirroring” hypothesis. Research Policy, 41(8), 1309-
1324.
MacCormack, A., Rusnak, J., & Baldwin, C. Y. (2006). Exploring the structure of complex software
designs: an empirical study of open source and proprietary code. Management Science, 52(7),
1015-1030.
MacDuffie, J. P. (2013). Modularity-as-property, modularization-as-process, and ‘modularity'-as-frame:
Lessons from product architecture initiatives in the global automotive industry. Global Strategy
Journal, 3(1), 8-40.
Miller, T. D., & Elgard, P., (Year). Defining modules, modularity and modularization: Evolution of the
concept in a historical perspective. In Proceedings of The 13th IPS Research Seminar, Fuglsoe.
Mingo, S. (2013). The Impact of acquisitions on the performance of existing organizational units in the
acquiring firm: The case of an agribusiness company. Management Science, 59(12), 2687-2701.
Mintzberg, H. (1979). The structuring of organizations: A synthesis of the research. Englewood Cliffs,
N.J: Prentice-Hall.
Nelson, A., & Byers, T. (2005). Organizational modularity and intra-university relationships between
entrepreneurship education and technology transfer University Entrepreneurship and Technology
Transfer: Process, Design, and Intellectual Property (Vol. 16, pp. 275-311): Emerald Group Pub.
Ltd.
Nelson, D. L., & Quick, J. C. (2013). Organizational behavior: Science, the real world, and you. United
States: Cengage Learning.
Nepal, B., Monplaisir, L., & Famuyiwa, O. (2012). Matching product architecture with supply chain
design. European Journal of Operational Research, 216(2), 312-325.
Orton, J. D., & Weick, K. E. (1990). Loosely coupled systems: A reconceptualization. The Academy of
Management Review, 15(2), 203-223.
Ostrosi, E., Stjepandić, J., Fukuda, S., & Kurth, M., (Year). Modularity: New trends for product platform
strategy support in concurrent engineering. In Proceedings of 21st ISPE International
Conference on Concurrent Engineering, Beijing, China.
Porter, L. W., & Lawler, E. E., III. (1964). The effects of "tall" versus "flat" organization structures on
managerial job satisfaction. Personnel Psychology, 17(2), 135-148.
Prencipe, A. (1997). Technological competencies and product's evolutionary dynamics a case study from
the aero-engine industry. Research Policy, 25(8), 1261-1276.
Press, K., & Geipel, M. M. (2010). Vanishing hands? On the link between product and organization
architecture. Industrial and Corporate Change, 19(5), 1493-1514.
Sanchez, R. (1995). Strategic flexibility in product competition. Strategic Management Journal, 16(S1),
135-159.
Sanchez, R. (1997). Preparing for an uncertain future: Managing organizations for strategic flexibility.
International Studies of Management & Organization, 27(2), 71-94.
Sanchez, R. (1999). Modular architectures in the marketing process. Journal of Marketing,
63(Fundamental Issues and Directions for Marketing), 92-111.
Sanchez, R., & Mahoney, J. T. (1996). Modularity, flexibility, and knowledge management in product
and organization design. Strategic Management Journal, 17(S2), 63-76.
Schilling, M. A. (2000). Toward a general modular systems theory and its application to interfirm product
modularity. Academy of Management Review, 25(2), 312-334.
Schilling, M. A., & Steensma, H. K. (2001). The Use of modular organizational forms: An industry-level
analysis. Academy of Management Journal, 44(6), 1149-1168.
Simon, H. A. (1962). The architecture of complexity. Proceedings of the American Philosophical Society,
106(6), 467-482.
Sinha, K. K., & Van de Ven, A. H. (2005). Designing work within and between organizations.
Organization Science, 16(4), 389-408.
Staudenmayer, N., Tripsas, M., & Tucci, C. L. (2005). Interfirm modularity and its implications for
product development. Journal of Product Innovation Management, 22(4), 303-321.
Takeishi, A. (2002). Knowledge partitioning in the interfirm division of labor: The case of automotive
product development. Organization Science, 13(3), 321-338.
Thompson, J. D. (1967). Organizations in action: Social science bases of administration. New York:
McGraw-Hill.
Tiwana, A. (2008). Does interfirm modularity complement ignorance? A field study of software
outsourcing alliances. Strategic Management Journal, 29(11), 1241-1252.
Todorova, G., & Durisin, B. (2009). Do firms innovate through integrated modular designs?
Disentangling the effects of types of modularity on types of innovation (KITeS Working Papers
(013)). Retrieved from Milano, Italy:
Ulrich, K., & Eppinger, S. D. (1995). Product design and development. New York: McGraw-Hill.
Vaccaro, I. G., Jansen, J. J. P., Van Den Bosch, F. A. J., & Volberda, H. W. (2012). Management
innovation and leadership: The moderating role of organizational size. Journal of Management
Studies, 49(1), 28-51.
Waard, E. J., & Kramer, E. H. (2008). Tailored task forces: Temporary organizations and modularity.
International Journal of Project Management, 26(5), 537-546.
Wang, F., Chen, G., & Li, D. (2008). The formation and operation of modular organization: A case study
on Haier’s “market-chain” reform. Frontiers of Business Research in China, 2(4), 621-654.
Wolters, M. J. J. (2002). The business of modularity and the modularity of business. (Ph.D), Erasmus
University Rotterdam. Retrieved from http://hdl.handle.net/1765/920 (ERIM PhD Series;EPS-
2002-011-LIS)
Worren, N., Moore, K., & Cardona, P. (2002). Modularity, strategic flexibility, and firm performance: A
study of the home appliance industry. Strategic Management Journal, 23(12), 1123-1140.
Wu, L., & Park, D. (2009). Dynamic outsourcing through process modularization. Business Process
Management Journal, 15(2), 225-244.
Zhang, G., & Gao, R. (2010). Modularity and incremental innovation: The roles of design rules and
organizational communication. Computational and Mathematical Organization Theory, 16(2),
171-200.
Zirpoli, F., & Becker, M. C. (2011). The limits of design and engineering outsourcing: performance
integration and the unfulfilled promises of modularity. R&D Management, 41, 21-43.
ADDITIONAL READING
Ron Sanchez, (2012), Architecting Organizations: A Dynamic Strategic Contingency Perspective, in Ron
Sanchez, & Aimé Heene (Eds.) A Focused Issue on Competence Perspectives on New Industry
Dynamics (Research in Competence-Based Management, Volume 6) (pp. 7-48), Emerald Group
Publishing Limited.
Foss, N. J. (2002). New organizational forms-Critical perspectives. International Journal of the
Economics of Business, 9(1), 1-8.
Frenken, K., & Mendritzki, S. (2012). Optimal modularity: a demonstration of the evolutionary advantage
of modular architectures. Journal of Evolutionary Economics, 22(5), 935-956.
Ulrich K. (1994) Fundamentals of Product Modularity, in Sriram Dasu, & Charles Eastman (Eds.)
Management of Design (pp. 219-231). Dordrecht: Springer.
O'Grady, P. (1999). The age of modularity: Using the new world of modular products to revolutionize
your corporation. Iowa, USA: Adams & Steele Pub.
Albert, D. (2018). Organizational Module Design and Architectural Inertia: Evidence from Structural
Recombination of Business Divisions. Organization Science.
Tee, R., Davies, A., & Whyte, J. (2018). Modular designs and integrating practices: Managing
collaboration through coordination and cooperation. Research Policy.
Peng, G., & Mu, J. (2018). Do modular products lead to modular organisations? Evidence from open
source software development. International Journal of Production Research, 1-15.
Conceptualization: The process involving the identification of the meaning of a concept, or construct,
(i.e., ideas that represent the phenomenon) in theoretical terms.
Interfaces: The coupling protocols among modules of a system that describe how they will interact.
Mirroring Hypothesis: The claim that the structure of an organization mirrors the architecture of the
products it develops.
Modularity: A special form of design that decomposes a system into highly independent components by
defining how these components will interact and thus governs the ways in which system variants can be
configured (Sanchez & Mahoney, 1996; Sanchez, 1999; Asan et al., 2008)
Organizational Design Parameters: The basic elements defined by Henry Mintzberg for designing
organizational structures within which work is divided and coordinated to establish stable patterns of
behavior.
Standards: The procedures used for testing the conformity of the modules to the design rules and for
measuring module performances.
Visible Design Rules: The global, unhidden assumptions that affect design decisions by defining the
components of a system, the interaction of these components with each other, and their performance.