Harinarayanan B
Quality Associate
harinb23@gmail.com +91 7639429749
Coimbatore, In www.crio.do/learn/portfolio/harinarayananb96/
WORK EXPERIENCE SKILLS
Associate Manual Testing Cyara IVR Testing
Wipro Limited
09/2021 - 03/2023, Associate Functional Testing Black Box testing
Roles & Responsibilities
Regression Testing Dispute Management
Experience in aspects of the Software Testing Life
Cycle(STLC).
Ticket Handling Agile Inventory Management
Experience in understanding and analyzing User story
requirements, Tracking changes and maintenance of Test Microsoft Excel Payments Time Management
requirements.
Excellent knowledge and working experience inpreparation JIRA Banking Test Case Development
of Test cases, Test Execution and Bug Reporting.
Vendor Management
Performed IVR testing through Cyara as part of Regression
testing. Monitoring of test data throughout the sprint.
Created and Verified Web services API request protocols.
Also involved in creating Test Environment for Web services
Testing. CERTIFICATES
Escalating on the reoccurring incidents with Development
ensuring the issue is fixed permanently. Masters in QA Automation ( Selenium with JAVA )
(04/2023 - Present)
Performed Velocity campaign for Regression and Functional
testing.
Worked on both IVR Inbound and Outbound calls.
Worked in UAT support and participated in defect triage calls LANGUAGES
to track the bugs.
Tamil English
Tools - JIRA, Cyara, Postman.
Native or Bilingual Proficiency Native or Bilingual Proficiency
Associate Malayalam
Professional Working Proficiency
Wipro Limited
11/2019 - 09/2021,
Achievements/Tasks
Perform from Invoice Validation to Payments, which is a EDUCATION
single touch end to end process.
Performing reconciliation on OTC, LEO, Repo, Fixed Income B.Sc ( ECS ) - 06/2014 - 04/2017
and Cash Equity products.
Performed Operations of Payments, Transacation history of Higher Secondary - 06/2013 - 04/2014
a customer in Finacle tool and P2P.
Analyst
Tata Consultancy Services
05/2017 - 08/2019,
Achievements/Tasks
Performing reconciliation of NOSTRO Account statement
with Core banking Statement and investigating on the
differences and coordinating with stakeholders & other
banks to clear the ageing differences.
Handling customer disputes & queries relating to all SWIFT
Payment transactions via mails and Tickets.
Performing reconciliation for ATM transactions and
analysing the issues.
Tools - Finacle, Procure to Pay (P2P), JIRA, IMS and Postilion.