DON HONORIO VENTURA STATE UNIVERSITY

Bacolor, Pampanga

COLLEGE OF ENGINEERING AND ARCHITECTURE

Department of Architecture

“MAJA”
A Sustainable Leisure Complex in Plaridel, Bulacan

AYA SHANE B. BAUTISTA

ADRIAN JOSEPH F. DAVID
MARFE R. TERNAL
2022
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CHAPTER 4:
PROGRAMMING

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CHAPTER 4. PROGRAMMING

4.1 BEHAVIOURAL ANALYSIS

The management of a Leisure Complex necessitates a variety of operational

processes carried out by various members of the operations team. To guarantee that the
project performs well, the proponents research and identify acceptable areas or design
components in accordance with the Leisure Complex. Understanding the fundamental
procedure will make the project go more successfully.

Facilities

• Luxury Mall
• Hotel and Casino
• Outdoor Park
• Recreational Area

Different Zoning

Administration zone- this zone includes all the offices which involves in
management of the whole building. This includes the Administration office, financial group
office, Budgeting office, Sales group office, Engineering and Technical group office,
Security office and Housekeeping group office Administration department usually deals
with the issues that are concerning the company itself.

Commercial Stalls/ Spaces zone- In this zone, commercial and retail spaces are
scattered that gives services to the target market, office workers and building staffs.

Private and Private zones –These zones are important to be able to emphasize
to avoid various types of problems such as accidents and discomfort. In Public spaces are
the areas that are accessible for everybody while in Private spaces are the areas that
cannot be entered or accessed by anyone such as Stock Rooms, Utility Rooms and other
private Rooms that only Authorized Personnel can enter. It also houses hotel rooms and
others which require privacy to ensure the safety and comfort of guests.

Outdoor Park zone - This is the open park located at inside of the complex. It has
benches, landscape, water features and different cultural features.

Recreational Area zone – In this zone are contained various supporting

Recreational facilities such as Pool Area and Gazebos, Golf Corse and others.

Administration

Administration works includes the following:

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• Organizing- this work involves identifying responsibilities to be performed.

Grouping responsibilities into different divisions and departments.
• Staffing- means assigning or selecting different individuals for the different job
positions.
• Planning- this department decides what, when, where to do something for the
benefit of the project.
• Budgeting- this department study about the implementation of a budget plan.
• Maintenance- this zone involves fixing any sort of mechanical, plumbing or
electrical device to maintain building proper.

General space:

• Administration office- activities related to financial planning billing and

recordkeeping personnel, and physical distribution and logistics, within the project
Control of payment for the staffs is done by this department and it has staff room
for the employees.
• Sales management office- this department studies about the application of sales
techniques and other building operation sales.
• Security office - it has a secured 24-hour security and roaming security guard for
the whole project and it has a CCTV control room
• Finance group office- this group focuses on auditing and monitoring all expenses
for the whole project complex. It has a staff room for the employees of this
department.
• Engineering office- this office study terms for the maintenance of several utility
service systems including mechanical, sanitary, electrical, structural and
architectural matters.
• Janitorial services- they are the one who is responsible for cleanliness and
orderliness of the project complex. This consists of staffs including janitor’s
gardeners, and other similar staffs.

Commercial Stalls/ Spaces

Commercial Stalls/Spaces works includes the following:

• Organizing- this work includes the arrangement of products to be put together and
separate. Grouping responsibilities into different divisions and categories.
• Staffing- means assigning or selecting different individuals for the different job
works such as assisting the shoppers or the target market.
• Preparation - this work involves preparing a product to ensure that it is in good
condition and can be purchased by the target market.
• Quality Control - this work includes ensuring the quality of service and product to
maintain the dignity of the brand being sold that will surely please consumers.

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General space:

• Display Area - This area will serve as the show room of the brand where the
consumer can shop and inspect the products offered to ensure quality.
• Fitting Room - This is a private place where the buyer can measure and try to
wear the item that he or she wants to buy for him or her to decide if it is right for
him or her to buy the product.
• Stock Room - This is a restricted area where only authorized staff can enter here
as it is private due to the fact that here the products will be prepared for the
consumers.
• Cashier or Counter - Here the consumer can pay and here also a consumer can
ask for help or assistance for any concerns about the product that is being
promoting by the brand.

Private and Public Spaces/ Area

Private Spaces/ Area works includes the following:

• Organizing- this work involves identifying responsibilities to be performed in this

zone.
• Services - This work refers to the services that our target markets can achieve or
experience within our Private and Public Spaces.
• Security – This work is ensuring the safety and comfort of the visitors and staffs
inside the private and public space/ area.

General Spaces:

For Public

• Parking Area
• Department Store/ Commercial Spaces/ Grocery - Here it offers a variety of
services or products that can be purchased by the target market. It is accessible
to all able buyers.
• Lobby - This is where visitors first go to ask for guides or instructors and help with
directions or services, they are not familiar with. Here they can ask questions
• Public Restroom - It is one of the important public facilities. It has three
categories; Male, Female and for PWDs.
• Courtyard - A fenced-in region that is open to the sky, usually encircled by a
building or complex. Here guests who do not want to leave the building can breathe
and relax
• Casino - It has a variety of games that guests can enjoy. It has an age limit
followed. Minors are not allowed to enter.

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For Private

• Offices - These are offices that operate on facilities. It cannot be placed in places
frequented by humans to ensure security
• Storage or Stock Room - These are the facilities where items or products are
piled to ensure that there is adequate supply so as not to delay the service of the
facility. Only authorized personnel may enter these rooms.
• Utilities - these are involving the mechanical, plumbing or electrical rooms that are
responsible in maintaining building proper.
• Hotel Rooms - This is under the private zone because it should not be visited or
crowded by the public to limit noise and ensure the security and comfort of guests
who check in.

Outdoor Park zone

General Spaces:

• Play Area - This place is for children. This will not only give fun to the children but
it will also help their health because playing will also serve as exercise for them.
• Benches - Here our guests can read or sit and enjoy the view of the Leisure
Complex.
• Landscape - These are the different types of plants that are arranged in different
shapes and styles that can give a light feeling, comfort and happiness to the
guests.
• Al fresco Dining - Here our guests can dine on a variety of local and international
cuisine while having a beautiful and relaxing environment served by our various
types of plants and landscapes.

Recreational Area zone

General Spaces:

• Pool Area - Here the pools will be divided into two categories, one for adults and
one for children. Here guests can relax and enjoy through various water activities
that can be held with the help of the pool.
• Pre-Function/Meeting Area - Guests and the management of the Leisure
Complex can hold various meetings such as forums or seminars as well as holding
celebrations. It can also be transformed into a ballroom hall, that is dedicated to
hosting large formal occasions such as balls and other celebrations.
• Ballroom Hall - A huge space within a structure dedicated to hosting large formal
occasions such as balls and other celebrations.
• Golf Course - One that our Visitors can enjoy especially the guest who are into
and veterans in the field of golf who are looking for a new and fresh looking golf
course.

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4.2 INTERRELATIONSHIP ANALYSIS

In order to understand the relationships among several issues associated with a

process. This is done to be useful in identifying root causes, even when objective data is
unavailable.

Below is shown the interrelationship of zoning classifications inside the facilities under
Leisure Complex.

Luxury Mall

Private
The private area
receives the least
amount of space,
followed by the
semi-private area,
which is somewhat
larger, and finally Semi - Private
the public area,
which occupies
almost half or more
than half of the total
space of the
establishment.
Public

Hotel

Semi - Private
The Semi- Private area
receives the least
Bautista, A. S. B, David, A. J. F., & Ternal, M. R. 2022
amount of space,
followed by the
Public, which is
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Casino

Private
The private area
receives the least
amount of space,
followed by the semi-
private area, which is
somewhat larger, and
Semi - Private
finally the public area
such as the gaming
area which occupies
almost half or more
than half of the total
space of the
establishment.
Public

Utilities

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To be able to handle infrastructure effectively, remember that these three keys are
inextricably linked. Environment, power, and safety. If one detail is overlooked, the entire
project will fail.

4.3 QUALITATIVE ANALYSIS

Major Function Form Economy Time

Concerns

- To ensure -To consider - To provide - In order to

sufficient the job sustain and
facilities for the architectural opportunities maintain the
comfort and styles and and life span of the
satisfaction of considerations employment to structures
the users in planning the within the
to ensure job that community Leisure
opportunities is giving and nearby Complex,
which will attention or provinces. various
definitely help value to considerations
the people of environmental - To help to have been
the nearby aspects and boost the considered to
community in issues like tourism rate of make it
maintaining or tropical the Province. possible such
improving their design, as Sustainable
Goals quality of life. natural - To generate Architecture
lighting and new income and
-To design a passive stream for the Parametric
Leisure cooling province of Design
Complex that is systems. Bulacan.
aesthetically
pleasing and a - To study all
product the structure
of architectural and facilities
principles, yet it needed to
is serve as an cater almost
example of of the
social

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responsibility leisure
that activities to
shows care for give people
the the option.
environment.

- According to - The - The main - The return of

Department of proposed site sources of investment of
Tourism in is located in revenue of the project is
2018, tourists the Bulacan for the expected for at
Facts entering municipality of year 2018 least 6 years
and leaving Plaridel, were property in accordance
Bulacan hit not Province of taxes, with the data
more than Bulacan. taxes on and estimated
23,000 goods and values
throughout the - The services, other gathered.
year. municipal taxes and
center of duties,
- According to Plaridel is government
data recorded situated at services,
by the approximately economic
Department of 14° 53' North, enterprises
Trade and 120° 52' East, and other such
Industry in in the island of as receipts. As
2019, 2020 and Luzon. of 2018, the
2021, Bulacan Elevation at totaled assets
is consistent these of Bulacan is
for three coordinates is PHP
executive years estimated at 3.819 billion.
in the top 10 16.3 meters or
most 53.5 feet - The main
competitive list above mean expenditures
of provinces sea level. The include those
based on property type for general
Economic of the site is a administration,
Dynamism, raw land protective
Government that good for services,
Efficiency, Commercial social
Infrastructure, or Housing improvement,
and Resiliency. Projects. inter-
government
aids, social
and economic
development,
and capital
outlays. The
annual
expenditures
totaled PHP
11.166 billion.

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- The complex - Green and - Applying - Sustainable

must serve its Disaster Sustainable architecture is
intended Resiliency are Architecture a broad word
purpose, but it the methods aims to limit that refers to
may also serve implemented negative structures that
other purposes. by the consequences are
The other proponents of on built to reduce
concept is to this study. the humanity's
Concept/s create a environment environmental
structure which as well as the effect. The
will become a health and choice of
new city comfort of building
landmark. The building materials,
overall form occupants, the design and
should be resulting execution of
distinctive and in better heating,
able to be building cooling,
showcased performance. plumbing,
internationally. The main waste, and
goals of ventilation
- The proposed sustainability systems, and
new leisure are to limit the integration
complex will nonrenewable of the built
include the mall, resource environment
hotel and consumption, into the natural
casino, open eliminate landscape
areas/parks and waste, and are all part of
other supporting create healthy, an eco-friendly
facilities. productive approach to
settings. modern-day
construction.
- The project - The project's - A roller on a - Due to the
needs and location is one building is one continuous
required to of the most the of needs growth of
consider needed to for the technology,
Disaster Risk consider. The Disaster Risk innovation is
Management as location Management one of the
the West Valley should be regarding the necessities or
Fault will pass accessible to possible needs to keep
through some all such as destruction up and not
parts of employees created catch up with
Bulacan. and other by an the Leisure
Needs individuals earthquake. As Complex to be
- The project is associated the name built on its
required to take with the implies, these competitors.
into account the Leisure bearings assist
needs of the Complex isolate a
target markets especially the building's base
to ensure their target markets from the
satisfaction and and the total ground,
comfort. size of the allowing it to

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land should move

be sufficient to independently
properly plan during an
the facilities of earthquake,
the complex that is, the
that will give structure does
life to it. not move back
and forth with
the ground
- The West - The Isolated - One of the - Since the
Valley Fault is Footing objectives of project is
one of the System is not the Leisure partly large,
problems of the advised Complex to be the
Project because because the built is to keep construction or
some parts of soil quality is pace with building time
Problems Bulacan will be not that good. other countries of such
affected by the and to ensure complex is
said earthquake its quality, partly long and
and it could some of the in detailed to
have a big materials used ensure the
impact on the in the facilities quality of each
Complex that will be structure for
will be built imported from the safety of
when it other countries our target
happens. that will markets.
impose an
additional
project cost on
the
development.

4.4 QUANTITATIVE ANALYSIS

Luxury Mall

Staff Staff’s Requirement

Position No. of Zoning Space
Staff Requirement
Executive Personnel
Chief Executive Officer 1 Private Office of the CEO
Board of Director 2 Private Office of the BOD
Secretaries of Executive 1 Private Office of the
Secretaries

Administrative Personnel
Department
HR Manager 1 Private HR Manager’s Office

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HR Supervisor 1 Private HR Supervisor’s

Office

Marketing and Sales Department

Marketing Officer 1 Private Marketing Officer’s
Area
Operation Assistant 1 Private Operation Ass. Area
Customer Service Assistant 2 Private Receptionist’s Area

Housekeeping Department
Warehouse Supervisor 1 Private Warehouse Sup.
Office
Staff 10 Private Staff’s Area

Department Store/ Grocery

Sales Staff 20 Private Saleslady/Men Area
Cashier 14 Private Cashier’s Area

Retail Stalls
Cashier 1 Private Cashier’s Area
Sales staff 2 Public Cashier’s Area

General Space
Quality of Space Zoning Furniture/s Users
Grocery
A huge self-service
Large space where
grocery store that
the user is Shopper
sells both wet and dry Checkout
accessible to the s
goods as well as Public counters,
good/s. and
household items. Shelves
Staff/s
Department Store
Good lighting, large
A big retail store
space, open
divided into
planning, pleasing to
departments that sells
everyone's eyes,
a wide range of Shopper
very accommodating Checkout
goods; usually part of s
with the target Public counters,
a retail chain. and
market needs. Shelves
Staff/s
Hardware Store
A retail store divided
into different sections Usually has a big
that sells tools, space so people
Checkout Shopper
materials and could easily move
Public counters, s
equipments, each with around the area
Shelves and

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its own used and Staff/s

function.
Food Hub
Generally, an indoor
plaza or common area
within a facility that is
adjacent to the
counters of several Usually has a unique
Checkout
brands of food ceiling design, very
counters, Shopper
restaurants and accommodating and
Shelves, s
serves as a common comfortable Public
Tables and and
place for self-serve surrounding.
Chair Staff/s
dining and quick
services.
Appliance Center
Open planning,
where the
A vast retail store appliances are
divided into different arranged by their
regions of the house, types, usually plain
Shopper
each with its own set and simple design Checkout
s
of appliances. with a beautiful Public counters,
and
lighting plan/design. Shelves
Staff/s
Cyber Zone
Usually, an area with
Compos of retail stalls
different stalls
that provides services Shopper
intended for gadgets Checkout
and sell modern-day s
has a vibrant color Public counters,
products like gadgets and
that attracts Shelves
Staff/s
customers
Commercial Rent Stalls
Designed by the one
Commercial
who rents the place.
Stalls/store in which
The style depends Shopper
manufacturers sell
with Depends on s
their stock directly to Public
the products sold by the renters and
the public.
the renters. staff/s.
Arcade Zone / Gaming Zone
Open planning with
Gaming
different gamming Shopper
An area for gamming / machines,
machines and has a s
recreational Public Token
vibrant lighting and
booth,
fixtures staff/s.
Prize booth,
Bank
Good lighting, Shopper
maintain order in the s
Counter,
A Room for financial room, open Public and
Vaults,
transaction planning, pleasing to staff/s.

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everyone's eyes, Atm

very accommodating machines
with the target
market needs.
Cinema
Dim lights,
It has dim lights and Shopper
Huge
A recreational room good acoustic s
monitor,
for viewing films surroundings Public and
Folding
staff/s.
seats
Drug Store
Large space where
the user is
Shopper
A self-service accessible to the Checkout
s
commercial stall that Different medical Public counters,
and
medical goods resources and Shelves
staff/s.
hygiene kits
Food Chains
Designed by the one
A unique sort of
who rents the area, Shopper
restaurant/s
usually very unique Depends on s
distinguished by its
and depends on the Public the and
food cuisine.
brand design. renters staff/s.
Court Yard
Open area,
A fenced-in region
designed like a Shopper
that is open to the sky, Table and
place for where you s
usually encircled by a Public Chairs,
can relax and and
building or complex. Plants
breathe. staff/s.

Hotel
Staff Staff’s Requirement
Position No. of Zoning Space
Staff Requirement
Executive Personnel
President 1 Private Office of the
President
Board of Director 7 Private Office of the BOD
Secretaries of Executive 2 Private Office of the
Secretaries

Administrative Personnel
Department
HR Manager 1 Private HR Manager’s
Office
HR Supervisor 1 Private HR Supervisor’s
Office

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HR Assistant 2 Private HR Assistant’s

Office
Nurse 2 Private Clinic
Business Administration Offices 2 Private Administration
Offices
Key Custodian 1 Private Key Custodian
Area
PR Officer 1 Private PR Officer Area

Accounting and Finance

Department
Finance Manager 1 Private Finance Manager’s
Office
Treasury Supervisor 2 Private Treasury Office
Accounting Supervisor 2 Private Accounting Office
Accounting Associate 3 Private Accounting Office

Marketing and Sales Department

Marketing Manager 1 Private Marketing Man.
Office
Marketing Officer 1 Private Marketing Officer’s
Area
Operation Assistant 2 Private Operation Ass.
Area
Customer Service Assistant 1 Private Receptionist’s Area
Hotel Secretary 1 Private Mall Secretary’s
Area

MIS Department
IT Supervisor 1 Private IT Room/Office
IT Assistant 1 Private IT Assistant Area

General Services/ Engineering

Department
Resident Architect 1 Private Resident Architect
Office
Resident Engineer 1 Private Resident Engineer
Office
Engineering Division Staff 4 Private Engineering Staff
Area
Security Staff 22 Private Security Staff Area
CCTV Staff 3 Private CCTV Room

Housekeeping Department
Tailor 11 Private Linen Room
Attendants 33 Private Locker Room
Runners/ Laundry Valets 4 Private Laundry Room

Horticulture Department

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Head Gardener 1 Private Horticulture Dept.

Office
Gardener 1 Private Horticulture Dept.
Office
Florist 1 Private Florist Area
Assistant Florist 1 Private Florist Area

General Space Quality of Space Zoning Furniture/s Users

Lobby
This is where visitors It has a beautiful
first go to ask for design that follows
guides or instructors the principle of
and help with architecture, has
directions or services beautiful and high Counter, Guest
they are not familiar ceilings, has unique Public Couch/ Sofa, and
with. Here they can patterns, has Chair Staffs
ask questions. beautiful and
planned lighting
fixtures and beautiful
furniture/s and
arrangement that will
greet visitors.
Hotel Room/s
A suite of rooms at The design is Bed, Tables
the hotel that provides modern and Private and Chair, Guest
sleeping internationally Sofa, Cabinets and
accommodations to inspired with the Staffs
the general public. touch of the local
furniture/s.
Prayer Room
A room intended for Peaceful and Public Chairs, Guest
praying and relaxing atmosphere Flowers, and
meditating Candles, Staffs
Statues
Fitness Gym
A Recreational area Has a good lighting Public Gym Guest
for fitness and and enough space Equipments, and
maintaining the shape to move around Toilet, Staffs
of the body for a Counter
healthier leaving
Recreational Pool
A recreational area Open space Public Gazebo Guest
which involves water planning with (Tables and and
activities landscaping toilets Chairs/Bench), Staffs
and seating areas Landscapes
Green Space

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An outdoor area with An open space Public Glass Guest

land scaping planning for Windows, and
relaxation and a Glass Doors, Staffs
breath of fresh air Landscaping
Communal Space
An indoor green An open planning Public Glass Guest
space area with inside the building Windows, and
benches where intended for Benches, Staffs
people interact to relaxation and a Landscaping
each other place of hanging out.

Casino

Staff Staff’s Requirement

Space
Position No. of Staff Zoning
Requirement
Office of the
Chairman and Chief Executive Chairman and
1 Private
Officer Chief Executive
Officer
Office of the
EVP VIP Marketing & Services 1 Private EVP VIP Marketing
& Services
Office of the VP
VP Int’l Marketing - SEA 1 Private Int’l Marketing -
SEA
Office of the
EVP Casino Marketing 1 Private EVP Casino
Marketing
EVP Casino
EVP Casino Marketing 1 Private
Marketing Office
VP Strategic
VP Player Development 1 Private
Marketing Office
SVP Strategic
SVP Strategic Marketing 1 Private
Marketing Office
VP Strategic
VP Player Development 1 Private
Marketing Office
SVP Casino
SVP Casino Operations 1 Private Operations
Office
VP Food &
VP Food & Beverages 1 Private Beverages
Office/Bar/Kitchen
VP Culinary 1 Private VP Culinary Office
VP Security 1 Private VP Security Office
VP House Keeping
VP House Keeping 1 Private
Office
VP Facility
VP Facility Engineering 1 Private
Engineering Office

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Office of the SVP

SVP Property CFO 1 Private
Property CFO
VP Operations
VP Operations Audit 1 Private
Audit Office
SVP Administration
SVP Administration
Office
VP HR
VP HR Administration 1 Private Administration
Office
VP Legal and
VP Legal and Compliance 1 Private
Compliance Office
VP IT
VP IT Administration 1 Private Administration
Office
VP Slot Operation
VP Slot Operations 1 Private
Office
VP Internal Audit
VP Internal Audit 1 Private
Office
VP Cage & Count
VP Cage and Count 1 Private
Office

General Space Quality of Space Zoning Furniture/s Users

Gaming Area
shall not exceed
A huge self-service seven and a half
grocery store that percent (7.5%) of
Gaming
sells both wet and dry total auditable
Tables and Locals and
goods as well as gross floor area of Public
Gaming Tourists
household items. the hotel-casino
Machines
resort complex.
Surveillance Plan for casino premises
Surveillance room
surveillance
Typically, a room equipment shall
personnel,
where all the cameras have total override
key
are link in a capability over all CCTV
employees
screen/monitor used other satellite Cameras
and other
for monitoring the surveillance Private and TV
personnel
gamming areas of the equipment located Monitors
authorized
casino outside the
in
surveillance room.
accordance

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with the
Licensee‘s
policy
Monitoring Team Office/Area
Monitors, examines and
The Licensee shall
audits the gaming and CCTV
give the PMT access
treasury activities of the monitoring
to premises such as
Casino and ensures the equipment
the CCTV monitoring
determination of Gross that are
room, training
Gaming Revenues, and capable of PAGCOR
facilities and other
monitor transactions Private recording all Monitoring
such areas as may be Team
that have a direct effect video taken
required by PAGCOR
on the Casino‘s Gross by the
from time to time.
Gaming Revenues. cameras
Bingo Premises
The area within the Monitors,
bingo venue tables,
Colorful and fun to Tourists
comprising the bingo chairs
see, and
hall and support Public counters,
very festive design Staffs
offices, facilities and BINGO
amenities. machine
Food Court
Generally, an indoor
plaza or common area
within a facility that is
Usually has a
adjacent to the
unique ceiling Checkout
counters of several Tourist
design, very counters,
brands of food and
accommodating Public Shelves,
restaurants and Staffs
and comfortable Tables and
serves as a common
surrounding. Chair
place for self-serve
dining and quick
services.

Bautista, A. S. B, David, A. J. F., & Ternal, M. R. 2022