POE NVR CAMERA SYSTEM Quick User GuidePeneod Dear Valued Customers, Thank you for purchasing PANOOB security camera systems. We aim to provide our customer with quick technical support and 100% satisfaction purchase. If you have any questions or issues during the installation and operation. Please feel free to contact us like below: 1. Contact us through Amazon: Login your Amazon account and Find your PANOOB security system orders, and click contact the supplier; 2. Contact us by E-mail: You can reach our website www.panoob.com to download necessary user manual or software, and write email to support@panoob.com 1 3. (© WhatsApp Ee A +86-136 3251 7547 ZU ma To 4. © YouTube : panoobsecuritysystem Welcome to contact us freely and your advices will be highly appreciated.1 What's in the box 02 2 Introduce of the NVR Recorder 03 3 Introduce of the Camera 04 4 System Connection Diagram 05 5 System Wizard Setup 06 6 Retrieve or Reset Password 08 7 Mobile App for remote Access , , 10 8 Video Recording setup a a : 13 9 Video Recording Playback _ 15 10 Video Recording Backup - - 16 11 “Mobile App & Email Notifications _ 7 12 "How To operations through web browser : : 22 13 "How To” operations through PC Software- Guard Station 26 14 Troubleshooting 31 011 What's in the bo 8 channel Take 8 channel 4 cameras system as example Sus 18-CH POE NVR 4xPoElp Cameras ‘1x5 ft Network Cable 4x60ft Ethernet Cable 1xNVR Power Adapter THT _ - i i 1 i [ ) nT iT a 1*USB Mouse 4xeMounting Screw 4x Waterproof Lid 4xInstallation Position Map 1xUser Manual 6 ie nnel Take 16 channel 8 cameras system as example loooe -\ emai eistete ALA 116-CH POE NVR BxPoElpCamerss 1 5ftNNetwork Cable x6OFEthermet Cable _1xNVRPower able THAT i i i i Wy 8 THTLTT 1USB Mouse 8xMounting Screw 8x Waterproof Lid 8xInstallation Position Map 1User Manual 022 Introduce of the NVR Recorder 8 channel NVR e 16 channel NVR3 Introduce of the Camera i | Microphone = EN 2.8mm Lens @ Power Supply (Optional) Network Ports ~~ @ ‘“@ ¢ @ eo ¢ a e.4 System Connection Diagram 8 channel PoE NVR Camera System1. Select language 1 8CH & 16CH: User: admin, Password: 123456 2. Login system with default account 5>011's gach: User: admin, Password: 1234@abed3. Set a Pattern to unlock your system (you can skip if you don’t need pattern!) io Poon cucu eee cL) (you can skip if you don’t need pattern) 4. Click Next to setup time zone 07WARM TIPS: This is user manual can be referred both for NVR Kits and Single NVR 1. 8ch and 16ch system, default user name: default password: 2. 32ch and 64ch system: default user name: default password: Forgot password or reset password: 1.Please click “forgot password” (PIC 1), it comes a message of serial No. and required a security code (PIC 2). Please take a picture and send to our technical support email : for security code. PIC1 2. For latest version with QR code, steps as below: 2-1:Click “Forgot Password” in the login page. (PIC 3); 2-2: It comes a page and request to input your email address (PIC4) BE, — PIC3 PIc4 082-3: User our “Guard Viewer” App. Steps as following pictures. Click “Me” >" General” >" Forget Device Password” , then scan the QR code, and security code will be sent to your email that input in step 2-2. 6 6006 097 Mobile App for remote Access Please make sure you’ve connected your NVR to the router directly with an Ethernet cable. 1. Download “Guard Viewer” on your mobile phone from Apple App Store or Google play; You can also scan the QR code below to download the mobile app. Guard Viewer For iPhone For Android 2.Open “Guard Viewer” and click “sign up” for registration. Type in your E-mail address and click Verify. Then type in the verify code you received in your email and click Next. a eee 103. Add your security system into Mobile App. Click on the top left and choose Devices eI 4. Click +Add and Scan to scan the QR code on the monitor which is connected with your NVR system (Please right click your mouse on the monitor and choose Main menu-> Network—>Basic— P2P to get the QR code) Scan 2) Manual Add Auto Search in LAN Add Wi-Fi Device 15.Go back to the monitor which is connected with your NVR Box. Please right click your mouse on the monitor and choose Main menu-> Network-> Basic—> P2P, make sure Enable P2P and Add Without Signup are checked in. 6. Type in a name of your device and click on the top right corner to save the device. Name Register Code Streaming Media Pro. Live View Playback : a 313G3X0UUMTO7YC Default Auto Low 7. Wait for about 1 minute, then click on your device and choose Start Live View to view live video.please right click your mouse on the monitor which is connected with your NVR system and choose Menu-> Storage-> Recording to set up recording a) Normal Recording (24*7 Full Time Recording + Motion Recording) This is the default record mode. The system will record continuously. When you check the recording in playback page, it will mark the motion recordings in orange. In this mode you won’t miss any moment. b) Motion Recording 1.Click Motion on the right side, then press the left button of your mouse and drag your mouse to select time period. ay ene) Leachind ade ements ete A isMiauitcee em gat ao f 132. Click Copy on the lower left and choose All and OK to copy settings to all the channels. Sm 1. Please right click your mouse on the monitor and choose Main Menu-* Alarm Motion. 2. Select a camera and click Clear Alll, then press the left button of your mouse and drag your mouse on the image to select motion area. 3. Click Apply to save changes.¢) Scheduled Recording 1.Click Edit on the right side. 2. Select a day. 3. Uncheck Alll Day 4, Manually set time period and choose record mode for each time period. 5. Click OK to save the changes. Playback on NVR 1. Right click your mouse on the monitor and choose Playback 2, Select camera and date on the left side. 3. Click the play icon KEI to playback. TOr,Attention: Please use “! ” for windows PC and “VLC” for MAC to play the video you back up from the NVR system. Backup on NVR 1. Insert a USB disk into the NVR USB port. Right click your mouse on the monitor and choose Main Menu-> Backup; Select camera, date and time, then click Search.3. Choose USB disk, select a folder and click Backup to back up video. ech a) Mobile App alarm 1. Open mobile APP Guard Viewer, click = | on the top left corner and choose Alarm Notification—rAllow Notification, enable notification of your system.SEY se eed default is 24*7 for all the cameras, all type of alerts) Click on Advanced Settings Channel to select camera; Click Time to set Start time & End time (click +Add to add more time period) and select day; Click Type to select alarm type and click on Cchenne! Time Zone office the top right corner to save the schedule. (oe camera Ge eames oe amare oy cd 5] ‘Channel Tine Motion detection alarm, ver. Stor Time End Time Alar input Video Loss including tampering) Monday ‘Tuesday Wednesdey ‘Thursday Friday Sotuday ‘Sunday 66666 e@esee90 89 2. Turn on Allow Notifications in the setting of your mobile phone. 18iPhone: Settings-> Notifications-> Allow Notifications. <\Notifcations Guard Viewer Banners, Sounds, Badges < Settings Notifications ALERTS @ Find iPhone Borers, Sees, Badges = E Guard Viewer Drier, sons, bugee Lock ereen _ Nott ener @ Health = e e| Banner Style Temporary Home Banners, Sounds, Badges Sounds Messages Banners, Sounds, Badges Badges Android phone: Settings-> Notifications-> Allow Notifications. © Notifications 2 & Notifations @® serrareniie re? curs vine 5 @ se20e wanacer "=~ | sitow notifications © @ cues viewer Ensteg > Alam Push coos Q rere copes) steep a Ausblenden : ts nab Not allowed = pushserviceType © twsspox - ; b) E-mail Notification 1. Right click your mouse on the monitor which is connected with your NVR, choose Main menu Network— Basic Email. Type in the information of your sender and recipient and click Apply. 19(The info on the picture above is just an example) Click Test to verify the email settings. (please check with your email supplier if you have troubles in email SMTP configuration) Set Alarm Schedule for Email Alert((2(Tai pc aeAPl mula) Click behind Arming Schedule, select day, set time period and click Apply and OK to save schedule. BSS ny BIBI rac) Ce = ( Pee ney con) Check in day behind Copy To to copy schedule to other day.2. Click Alarm— Motion, select camera and click behind Trigger Act 3.Check in Send Email and click Apply and OK. oer ero Peet Cer eee aa at [ales sles’ Tips: You just enabled Send Email for the selected camera, please select other cameras and do the same steps to enable Send Email for other cameras. 21Star4Live Log in Usemamererat [supper com 4, Download web plugin, close your browser and install the web plugin; Bret wy cous Deve = eect no. or orvertame Ot peee ‘HOt yy Sane | haagetire,accne +t ree won| an 22770, onmeou) sau | canoe suse semen thtoa |W ait ee persone 10 5. Go back to www.stardlive.com and login again. Click Access to go to the live view page. Star4Live Deamit E La + + Be Wy cova Denes " ‘eect a orp devernane TK oeyete——HOe yy SnCu ater, gsm ree tna te Le per page 6. Download another web plugin and refresh the page. Setup nva IB Comera B HP Camere z i Camera B & IP camera B & 1° cameras Bb 23a) How to access security system via web browser 1, Find the Register Code of your device: Right click your mouse on the monitor -> Menu-> Network-> P2P; 2. Type in www.stardlive.com in your IE browser bar; 3.Login with the account that you've registered on Guard Viewer Mobile App (If you didn't register an account before, please refer step 6: Mobile App Remote Access) Star: CLOUD SURVEILLANCE, 7) 1010) Be 227. Drag your cameras one by one to the windows on the right side to view video ca NVR @) camera i IP camera Hy Camera B 1? Camere Fo iH IP camera 05 B (1? Camere 05 B i IP Camera 07 DB Camera a b)How to Playback video recordings via web browser 1.Type in www.star4live.com in your IE browser bar and login with the account that you've registered on Guard Viewer Mobile App (If you didn't register an account before, please refer step 6: Mobile App Remote Access) 2. Click on Access and go to Playback page, then select camera and date on the left side, click play icon G. playback. Star4Live * . (ame CEES = sect Wo. om evcename —%* —pewcewp —UAMELONIM ayy Se Chag ewe, Acenn D4 we ce wn nzems | B2 cme sue Change Reine [acco rari EES 24c)How to Backup video recordings via web browser 1.Type in www.star4live.com in your IE browser bar and login with the account that you've registered on Guard Viewer Mobile App (If you didn't register an account before, please refer step 6: Mobile App Remote Access) 2. Click on Access and go to Playback page. Star4Live SE ee | Bre 5 she ‘mex | 16 peome ow 3.Click download icon © behind the camera and select camera, date and time. Then click Query. Check in the files you want to back up and click Download to back up video. 25a): How to access security system via Guard Station Normally our security camera system displayed and playback through monitor that connected via HDMI or VGA cables, if you want to view on the laptop, it's also available. 1.please download the PC software from our website https://www.panoob.com/download.html and download the NVR cient software. NVR Client Software Win6 om i [NVR Client Software. win32 4M EE 2. installed software and login with user: admin, and password: 123456. We will see the control panel like below, and select "Device Management” . B= - - 263. let’ sselect “Cloud Device” and login by the account that you’ ve registered on “Guard Viewer” mobile App, and then the device will be displayed automatically. 4.Then let’ s go back to live view and select device and channels, it will display on your laptop. 27b) How to Playback video recordings via Guard Station 1. Open your PC client software, go to Control Panel and click Playback es ees od coy Coy eee roy ened a 2. Select Recording Playback mode (default is Normal Recording Playback). 3. Check in your device and select date, click Search to playback. Oren es csc)How to Backup video recordings via web browser 1. Open your PC client software, go to Control Panel and click Playback 2.Click ‘on the lower left corner. cero) 3. Click on By File, check in your device, select time and click on Search. Then select files and click Download to back up video. 2914 Troubleshooting Q: My NVR connected to internet, but Mobile App says offline. A: In Network>Basic>TCP/IP, check your NVR IP address, gateway and DNS if match with your network. Or just enable “DHCP” and restart it. Q: Why my family member can’t add this NVR to Guard Viewer App? A: Considering privacy protection, the first added user will be considered as Administrator, others could not add again but can be shared by the administrator. Click User Account>Device> Share. Q: My NVR keep beeping; how can | turn it off? A: There are several reasons for NVR beeping: 1- Motion detection triggered; you can turn off the buzzer; 2- Main menu>alarm>video lost/Alert (IP Conflict/HDD Full/HDD abnormal) etc., You can check these settings if NVR abnormal, or just turn off the buzzer; Q: The HDD signal lights on the NVR panel is red, is it normal? A: Yes, our NVR’s HDD lights is Red Q: How do I know the HDD is full or new video been recorded? A: In main menu>storage>HDD, you can set the configuration of HDD. It’s set in “Overwrite” in default. Q: Can | add other brand camera to your system? A: We recommend to use our brand cameras for best compatibility. But we also support other cameras if they: 1- Onvif protocol compatible; 2- 802.3af standard PoE built-in; 3- “DHCP” enabled, or IP address in same gateway with our NVR Q: CanI connect this system to my TV? A: If your TV has HDMI or VGA port, yes it can be used as a monitor. But do NOT change our NVR's output resolution higher than your TV. Q: Can’t hear the voice from the App. A: For privacy consideration, the audio is off in default. You can enable the “Speaker” icon to hear the voice. 31