Trader Joe's faces competition from larger corporations, lacks a well-established brand, and limited
product distribution. However, they have a long-term advantage due to their client-focused approach
and high profit margin.
They are competing with larger companies and there are high barriers to entry. They don't have an
established brand so they do not have a first movers advantage. They cannot distribute their products as
widely as other chains. TJ does have a sustainable advantage as they have their style and way of doing
things, directly positioned towards their customers. They have low operating costs a high profit margin.
Trader Joes’ faces
Competitive Threats to Competitive Advantage
Advantage
Exclusive Product Increased competition from other retailers trying to replicate their
Selection product selection. E.g. TESCO, WAL-MART expanded their organic
and specialty product offerings.
Private Label Brands Trader Joe’s faced pressure from other retailers expanding their
private label offerings. Trader Joe’s has had negative press regarding
the authenticity of their products. E.g. Fortune reported that
Stonyfield Farm supplied Trader Joe's east coast yogurt, while Pepsi's
snack division produced the retailer's line of pita chips. Negative
press could erode their reputation and customer trust.
Customer Experience Changing consumer preferences for online shopping and
convenience over in-store experiences may affect Trader Joe’s
customer Experience. As, Trader Joes ideal customer were
intelligent, educated, inquisitive individuals, health-conscious, travel-
loving, and adventurous, who enjoyed trying new things. These
customers were part of the technological boom, were they adapted
to new ways making purchases quite rapidly.
Cost-Effective Pricing Rising labor and operating costs, potentially impacting their ability to
maintain low prices. Trader’s Joes employs a lot of young educated
students. As they expand more stores, their labor costs will also
increase along with inflation adding pressure on the wages they pay
their workers.
Efficient Store Changes in consumer behavior and preferences that might affect the
Layout relevance of their store layout. E.g. no self-checkout counters or flat
screen TV checkout counters, thus causing long checkout lines. This
may, discourage new trendy customers from visiting the stores.
Strong Corporate A change in leadership or corporate culture could potentially disrupt
Culture the positive work environment that Trader Joe's is known for. E.g.
The company required its vendors to maintain complete secrecy
regarding their relationship with the retailer.
Marketing Strategy Trader Joe’s marketed primarily through its Fearless Flyer. This
strategy relies heavily on word of mouth. Hence this makes the
company very vulnerable to the effects of having negative press
from dissatisfied customers.