Department of Higher Education
U.P. Government, Lucknow
National Education Policy-2020
Common Minimum Syllabus for all U.P. State Universities
Co-curricular course: Semester-6
Course Title: Communication Skills and Personality Development
Name Designation Affiliation
Steering Committee
Mrs. Monika S. Garg, (I.A.S.), Additional Chief Secretary Dept. of Higher Education U.P., Lucknow
Chairperson Steering Committee
Prof. Poonam Tandan Professor, Dept. of Physics Lucknow University, U.P.
Prof. Hare Krishna Professor, Dept. of Statistics CCS University Meerut, U.P.
Dr. Dinesh C. Sharma Associate Professor K.M. Govt. Girls P.G. College Badalpur,
G.B. Nagar, U.P.
Syllabus Developed by:
S.N. Name Designation Department College/ University
1 Dr. Rachana Singh Associate Psychology Agra College, Agra
Professor
2 Dr. Ritu Narang Assi. Professor Dept. of Business Lucknow University, U.P.
Admin.
3 Mrs. Abha Chaudhary Senior Trainer - Grooming and Personality Aero Aviation Academy,
India Development Chandigarh
Co-curricular Certificate course ‘Communication Skills and Personality Development’
Programme: Certificate Year: Third Semester: Sixth
Co-Curricular Course
Course Code: Z060601 Course Title: Communication Skills and Personality Development
Course outcomes:
To understand the concept of Personality.
To learn what personal grooming pertains.
To learn to make good resume and prepare effectively for interview.
To learn to perform effectively in group discussions.
To explore communication beyond language.
To learn to manage oneself while communicating.
To acquire good communication skills and develop confidence.
Credits: 2 Compulsory
Max. Marks: 25+75 Min. Passing Marks:
Total No. of Lectures-Tutorials-Practical (in hours per week): L-T-P: 2-0-0
No. of
Unit Topics Lectures
Total=30
PERSONALITY AND PERSONAL GROOMING
Understanding Personality
Definition and Meaning of Personality
Types of Personality
Components of Personality 7
Determinants of Personality
All topics
I Assessment of Personality
will include
Grooming Self
practical
Dress for success learning
Make up & skin care
Hair care & styles for formal look
Art of accessorizing
Oral Hygiene
INTERVIEW PREPARATION AND GROUP DISCUSSION
Meaning and Types of Interview [ Face to Face, Telephonic, Video]
Interview procedure [ Opening, Listening, Closure]
Preparation for Interview 8
Resume Writing
II Mock
LinkedIn Etiquette
Interviews
Meaning and methods of Group Discussion Included
Procedure of Group Discussion.
Group Discussion simulation
Group discussion common error
BODY LANGUAGE AND BEHAVIOUR
Concept of human behavior
Individual and group behavior
Developing Self-Awareness
Behaviour and body language
Dimensions of body language:
Proxemics
Haptics
Oculesics
Paralanguage
III Kinesics
7
Sign Language
Chromatics
Chronemics
Olfactics
Cultural differences in Body Language
Business Etiquette & Body language
Body Language in the Post Corona Era
Virtual Meeting Etiquette
Social Media Etiquette
ART OF GOOD COMMUNICATION
Communication Process
Verbal and Non-verbal communication
7 C’s of effective communication
Barriers to communication
Paralinguistics
Pitch
Tone
Volume
Vocabulary
IV 8
Word stress
Pause
Types of communication
Assertive
Aggressive
Passive Aggressive
Listening Skills
Questioning Skills
Art of Small Talk
Email Writing
Suggested Readings:
1. Cloninger, S.C., “Theories of Personality : Understanding Person”, Pearson, New York, 2008, 5 th
edition.
2. Luthans F, “Organizational Behaviour”, McGraw Hill, New York, 2005, 12th edition.
3. Barron, R.A. & Brian D, “Social Psychology”, Prentice Hall of India, 1998, 8th edition.
4. Adler R.B., Rodman G. & Hutchinson C.C. , “Understanding Human Communication”, Oxford
University Press : New York, 2011.
5. Suggestive digital platforms web links-
Suggested Continuous Evaluation Methods:
Suggested equivalent online courses:
Further Suggestions:
