smartstart september 2002

hp launches a redesigned smartstart

technical
white paper

table of contents executive summary 2

the SmartStart advantage 2
streamlined setup processes 3
embedded configuration tools 3
new user interface 4
consistent server configurations 5
SmartStart support 5
getting started 6
operating system support 6
server requirements and support 6
boot the server with the SmartStart CD 7
configure the server 7
select the language and keyboard 8
assist you with the operating system install 9
perform configuration and system tests 12
SmartStart CD resources 13
create software images 14
other server setup methods 15
operating system support 15
manual installation 15
multi-server deployment 17
deploying other hardware 18
configuring Remote Insight Lights-Out Edition II 18
adding additional network interface controllers 19
adding additional storage controllers 19
cluster support 19
server and operating system support 20
software updates 22
SmartStart 5.x family 23
obtaining the SmartStart CD 25
SmartStart services and support 25
other Intelligent Manageability products 26

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HP Launches a Redesigned SmartStart

executive Deploying server systems is not just about installing software. It is about building a solid
foundation for the operation of your enterprise—a foundation that calls for every
summary component of the server to be optimally configured with each other. SmartStart was
developed to establish that solid foundation. SmartStart is a set of server integration tools
and utilities that optimizes platform configuration and simplifies server setup.

SmartStart assists in successfully setting up new ProLiant servers. Without SmartStart to

enable simplified deployment, customers would have to perform manual steps during the
server configuration, which can be time consuming and error prone. With a repeatable
set of server setup steps, SmartStart streamlines this manual process and eliminates the
guesswork so you can set up a server correctly the first time.

SmartStart offers reliability and consistency with each server configuration. A browser-
based user interface provides intelligent configuration and software installation, ensuring
an optimized and reliable setup of ProLiant servers.

SmartStart undergoes thousands of hours of testing against a variety of servers and

configurations, which include various for storage options, network options and
supported operating systems. SmartStart integrates optimized server support software for
maximum performance of your server.

Because customers are constantly looking for ways to simplify the process of building
complex server platforms, SmartStart 6.00 was redesigned to accelerate the process of
building complex server platforms. The redesign significantly reduces the time it takes to
deploy a single ProLiant server, while at the same time maximizing reliability and
integrity with each server deployed.

With the advent of embedded technology, configuration utilities residing within the
system ROM now make it more convenient to perform hardware configuration.
Embedded technology coupled with the newly redesigned SmartStart makes the process
of configuring and maintaining ProLiant systems fast and efficient.

the SmartStart SmartStart 6.00 takes advantage of embedded utilities that easily configure server and
array controllers from within the system ROM. SmartStart prepares the system for
advantage installing “off-the-shelf” versions of leading operating system software. SmartStart 6.00
also completes the assisted operating system install by automatically integrating
optimized ProLiant server support software, known as ProLiant Support Packs.

SmartStart is included in the in the ProLiant Essentials Foundation Pack and ships
standard with every ProLiant ML and DL series server. Flexible HP subscription services
enable you to maintain the most current SmartStart releases.

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HP Launches a Redesigned SmartStart

streamlined setup By reducing extraneous processes, server setup within SmartStart 6.00 is
processes now faster.

The SmartStart development team has reworked and removed extraneous setup
processes, which reduces the overall time spent within a SmartStart session. SmartStart
6.00 averages one reboot during setup and takes less than 15 minutes to complete the
system preparation before the operating system installation. These software revisions
have reduced the number of reboots that you may have previously experienced within
SmartStart:

• No creation of the System Partition—SmartStart leverages ROM-based

utilities for hardware configuration. SmartStart server setup requires ProLiant
servers with ROM-based setup support.
• No more juggling of diskettes—The Server Profile Diskette has been
removed.
• Reduced number of reboots—The work required to prepare the boot
partition is consolidated at the end of the interview questions, just before
inserting the operating system CD for the operating system installation. The setup
steps include cleaning or erasing attached drives, creating the boot partition,
and landing a file system.
• Simple connection and a CD based method for operating system
installation—The connection to an Integration Server, as a target for the
operating system is not supported.
• Streamlined the setup interview questions—There are just enough
questions to boot the operating system.
• Simplified the installation path to assisted installation only—Using
assisted installation; SmartStart prepares the server for the operating system
installation by prompting you with essential interview questions. Manual
installation is available with ROM-based utilities. Replicated Installation is
available with HP remote multiserver deployment tools.

embedded Investment in embedded tools provides convenient access to

configuration tools configuration utilities.

In the streamlined SmartStart setup process, one of the key enablers is leveraging ROM-
based utilities to configure the hardware.
• The ROM-Based Setup Utility (RBSU) performs a wide variety of server
configuration activities including:
o Viewing system information
o Selecting the operating system to prepare the system for operating
system installation
o Configuring system devices and installed options
o Selecting the primary boot controller
• The Option-ROM Configuration for Arrays (ORCA) utility allows you to configure
array controllers. It allows you to create and delete logical drives, set interrupts,
and set boot controller order.

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HP Launches a Redesigned SmartStart

Several new ROM-based enhancements are available on some ProLiant servers. These
features include:
• Auto-configuration process that automatically configures the entire system
without intervention.
• System Maintenance menu, which provides embedded server diagnostics and
Inspect information.
• New “erase” option that erases the system configuration and boot drive.
For more information on whether your server includes these new features, refer to the
server-specific setup and installation guide; feature information is included if available
for your server. For more information on using the ROM-based enhancements, refer to
the ROM-Based Setup Utility User Guide, located on the server Documentation CD or the
SmartStart website.

new user interface The new user interface provides for easy navigation within the menus.
HP has reworked the user interface to model what most users are accustomed to a
browser-based user interface. This new user interface is also consistent across the suite of
HP Intelligent Manageability products. A browser-based user interface is generally more
intuitive and easier to use.

When you insert the SmartStart CD into the CD-ROM drive and boot the server,
SmartStart begins the server configuration. You will configure server settings such as
server language, operating system, and RAID configuration. After this process is
complete, the SmartStart main menu displays. Under the Home tab, the ProLiant server is
listed with the hardware settings as they are configured (such as operating system and
RAID settings). From the home page, you can access other server menus by clicking the
tabs.

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HP Launches a Redesigned SmartStart

The new tabbed interface enables you to quickly go to the function that you want to
perform. The four primary tabbed menus include:
• Home—Learn more about your server or other server products by accessing
product information available within the home page. The “My ProLiant Server”
section at the top of the home page consists of server information required to
prepare your system for the operating system installation:
o Server Model
o RAM
o Boot Controller
o Boot Controller Disk Size
o Operating System
• Setup—Launch the assisted operating system installation through either the
Setup tab or the Setup icon on the Home page. The setup menu guides you
through a series of interview questions that prepare your system for the
operating system installation.
• Maintenance—Perform configuration and system functions with maintenance
utilities that you can use during deployment or for future server maintenance
processes.
• CD Information—Stay current with new information released with SmartStart.
New information for both SmartStart and the Maintenance CD comes in the form
of “What’s New” and in release notes that cover special requirements or
workarounds for a particular release.

consistent server SmartStart ensures consistent and reliable server configurations.

configurations
SmartStart provides a repeatable process by which you achieve a consistent and reliable
server configuration every time. Using an assisted installation, SmartStart prepares the
server for installation, enabling you to streamline the operating system installation
process. To fully optimize the performance of your hardware platform, SmartStart also
automatically installs the ProLiant Support Pack, which consists of system software drivers
and management agents.

SmartStart support SmartStart comes standard with every ProLiant ML or DL server.

The ProLiant Foundation Pack contains the essential components you need to set up a
reliable and well-integrated server. The SmartStart CD contains SmartStart, server system
utilities, and operating system support software for servers. The Management CD
contains Intelligent Manageability products such as Insight Manager 7, Version Control
Repository Manager, Survey Utility, and ActiveUpdate.

NOTE: For a complete list of servers that support SmartStart 6.00, refer to Table 1.

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HP Launches a Redesigned SmartStart

getting started To fully optimize the performance of your

hardware platform, the SmartStart assisted
installation prepares the server for
installation, allows you to install the
operating system using the vendor-supplied
CDs, and provides automated installation
of server support software using ProLiant
Support Packs (PSPs).

operating system Assisted Installation Support

support The following operating systems are supported by SmartStart for an assisted installation:
• Microsoft Windows NT 4.0
• Microsoft Windows 2000 Server and Windows 2000 SBS
• Microsoft Windows .NET Server 2003, Standard Edition
• Microsoft Windows .NET Server 2003, Web Edition
• Microsoft Windows .NET Server 2003, Small Business Edition
• Novell NetWare 5.1 and Novell NetWare 5.1 SBS
• Novell NetWare 6.0 and Novell NetWare 6.0 SBS

server requirements Before installing the operating system on the server:

and support 1. Be sure that the system meets the operating system requirements.

NOTE: For a complete list of servers that support SmartStart 6.00, refer to Table 1.
2. Be sure that the operating system CD and product identification numbers are
available, if applicable.
3. If you are installing the operating system using a SmartStart assisted installation:
• Be sure that SmartStart supports the operating system for an assisted
installation.
• Be sure that the server supports the RBSU.
• If you are using a primary array controller, be sure that the controller
supports the ORCA utility.
Refer to the server-specific user documentation for more information, or refer to
the SmartStart website.
4. Connect the server hardware as shown on the hardware installation and
configuration poster.
5. If you are redeploying a server with assisted installation, be sure that all of your
data is backed up because this process erases the hard drives on the system.

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HP Launches a Redesigned SmartStart

boot the server with To begin an assisted installation, insert the SmartStart CD into the CD-ROM drive and
the SmartStart CD boot the server. This will execute SmartStart and begin the server configuration process.

configure the server Previous versions of SmartStart created a system partition. The new SmartStart
architecture uses the latest embedded technology eliminating the need for a special
partition on the hard drive.

ProLiant Generation 2 servers and later have configuration utilities embedded in the
system ROM. Configure the server using RBSU and the ORCA utility, if required. Pressing
the F9 key from the startup sequence starts RBSU and this configuration process.
Configuring system parameters is done through RBSU instead of the System
Configuration Utility, which was run by pressing the F10 key in previous versions.

To access the embedded tools used for system configuration and maintenance:
• Press the F8 key when prompted during the boot process to configure the array
controller using ORCA, if required. The ORCA utility allows users to configure
array controllers. It allows the user to create and delete logical drives, set
interrupts, and set boot controller order.
• Press the F8 key when prompted during the boot process to configure Remote
Insight Lights-Out Edition II. This is only available if the RILOE II option is
installed in your server.
• Press the F9 key when prompted during the boot process to change the server
settings, such as the settings for language and operating system using RBSU. The
system is set up by default for the English language, and a default operating
system is selected depending on the server.

IMPORTANT: SmartStart installation relies on the operating system selection

that is made in RBSU. The default operating system is Windows 2000. Be sure
that the operating system you select is correct before exiting from RBSU.
• Press the F10 key when prompted during the boot process to access the System
Maintenance Menu (SMM). SMM replaces the legacy system partition
functionality that was supported on previous ProLiant servers.
The System Maintenance Menu has the option to run the following utilities:
o Setup Utility—Runs the ROM-Based Setup Utility (RBSU).
o Inspect Utility—Runs the embedded Inspection Utility. Use this utility to
view system information and save it to a file on a diskette.
o ROM Diagnostic Utility—Runs the embedded ROM Diagnostic Utility.
This utility includes the ROM Memory Diagnostic, CPU Diagnostic and
Boot Disk Diagnostic tests.

NOTE: RBSU is machine-specific and customized for each type of server. For more
details on how to use RBSU, go to www.hp.com/servers/smartstart and download the
ROM-Based Setup Utility User Guide.

After configuring the server using the embedded utilities, the system reboots.

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HP Launches a Redesigned SmartStart

select the language When SmartStart loads, select the language and keyboard, and then click Continue to
and keyboard review the license agreement. After reviewing the agreement, click Agree to access the
SmartStart main menu.

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HP Launches a Redesigned SmartStart

assist you with the After the system has been configured, you are ready to proceed with the operating
operating system system installation. The assisted operating system install menu provides a checklist of
install completed steps.

Select the Setup tab or the Launch Setup icon from the SmartStart main menu to
launch the interview process. This process guides you through the assisted installation
beginning with operating system selection.

The left navigation bar of the setup window displays the setup progress.

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HP Launches a Redesigned SmartStart

SmartStart prompts you to enter the System Management Homepage password to

prepare the system for access to the management agents after operating system
installation.

At the end of the interview process, SmartStart provides a summary screen of the
selections, erases or cleans attached hard drives, creates the boot partition and
automatically ejects the CD tray so that you can insert the operating system CD to
complete the operating system installation.

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HP Launches a Redesigned SmartStart

CAUTION: After you click Continue on the Ready to Install screen, SmartStart
begins the preparation for operating system installation. Be aware that part of this
process includes the erasing of all hard drives on the system.

After the operating system installation process completes, the CD tray ejects and you are
prompted to insert the appropriate operating system CD. Follow the on-screen
instructions to install the operating system.

On systems using a Novell or Microsoft Windows NT 4.0 operating system, the

appropriate PSP is installed with the operating system. On systems using a Microsoft
Windows 2000 or Windows .NET operating system, the PSP is installed after the first
login and takes approximately 10 minutes to install. PSPs contain software drivers,
management agents, and software utilities for your server. For more information, go to
www.hp.com/servers/proliant/manage

Because the SmartStart redesign is optimized for CD-based operating system installation
only, SmartStart 6.00 no longer has the ability to connect to an integration server to use
as a target operating system repository. For deployments requiring remote or network
installations use the SmartStart Scripting Toolkit or the ProLiant Essentials Rapid
Deployment Pack.

IMPORTANT: Because SmartStart only performs the most essential server features
configuration, configuring server options is done after the operating system installation is
complete.

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HP Launches a Redesigned SmartStart

perform SmartStart 6.00 offers new server maintenance utilities that are easily accessible from
configuration and the CD. System utilities that you can run directly from the SmartStart CD provide for
system tests additional server configuration updates. These utilities include:
• Array Configuration Utility—Configures newly added array controllers and
associated storage devices.
• Server Diagnostics Utility—Inspects the server for available components
and tests the system.
• ROM Flash/ROM Update Utility—Provides an express and customizable
way to update system and option ROMs.

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HP Launches a Redesigned SmartStart

SmartStart CD New information for both SmartStart and the Maintenance CD comes in the form of
resources “What’s New” and in release notes that cover special requirements or workarounds for
a particular release.

This section also provides SmartStart subscription service information.

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HP Launches a Redesigned SmartStart

create software To access or install the latest software, SmartStart 6.00 replaced the Diskette Builder with
images a new autorun capability. To invoke the autorun feature of the SmartStart CD, insert the
CD into a Windows-based system.

From the autorun menu, you have two options:

• Install Software—Clicking this button launches an Express Deployment
Utility, which reviews the server and installs the latest available Support Pack for
the operating system on the server.
If needed, SmartStart prompts you to enter the System Management Homepage
password to configure your system for access to the management agents after
operating system installation.
• Browse CD—Clicking this button opens a browser-based interface. Select the
product, model, and operating system from the drop-down menus and click
Locate Software. A list of software available for that server displays for the
selection. Support software images that can be created or downloaded include:
o ProLiant Support Packs
o Driver diskettes
o Option and system ROMpaqs
o Online ROM Flash Components
o Utilities

NOTE: A limited set of support software is available from the SmartStart 6.00 CD. If the
system is connected to the Internet, SmartStart 6.00 will have direct links to the HP server
support Web pages for complete access to all available support software for ProLiant
servers.

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HP Launches a Redesigned SmartStart

other server Server deployment has traditionally been a time-consuming tedious task, that uses
valuable IT personnel. HP has led the industry with tools to enable those efforts,
setup methods standardizing the server build process and incorporating automation. Today, HP
provides a variety of value-added technologies for accelerating single and large-volume
server deployments.

operating system Other Installation Support

support Manual installation and multi-server deployment support all of the operating systems
supported by assisted installation.
For operating systems not supported by assisted installation use manual installation or
multi-server deployment methods.
• Linux installation is easy to perform using manual installation and the Linux
operating system media. To configure the server hardware with a Linux
operating system, refer to the HOWTO installation guide located at
www.compaq.com/products/servers/linux/compaq-howto.html
To obtain SoftPaqs supporting Linux, refer to
www.compaq.com/products/servers/linux/linux-drivers.html

• SCO and Caldera operating systems can be installed using manual installation
and the operating system media. To obtain SoftPaqs supporting SCO and
Caldera, refer to
www.compaq.com/support/files/server/us/download/14819.html
Readme text files with EFS installation instructions are also available at
www.compaq.com/support/files/server/us/locOsCat/68.html

manual installation The manual configuration path allows you

to run RBSU manually and follow the
installation procedures of the software
manufacturer.

In some cases, the HP drivers and

Management Agents are automatically
loaded. However, full integration benefits
are only achieved with the Assisted
Integration path. This path may be used to
install an operating system using CDs that
are not SmartStart enabled. It may also be
used for installing software if more flexible
settings within the installation are desired.

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HP Launches a Redesigned SmartStart

The HP investment in embedded tools facilitates the steps required for hardware
configuration.
1. To begin a manual operating system installation, insert the operating system CD
into the CD-ROM drive and boot the server.
2. Configure the server using RBSU and the ORCA utility, if required. When
completed, the server reboots.
o Press the F8 key when prompted during the boot process to configure
the array controller using ORCA, if required.
o Press the F8 key when prompted during the boot process to configure
Remote Insight Lights-Out Edition II. This is only available if the RILOE II
option is installed in your server.
o Press the F9 key when prompted during the boot process to access
RBSU and change the server settings, such as the settings for language
and operating system. The system is set up by default for the English
language, and a default operating system is selected depending on the
server.

NOTE: On some systems, new ROM-based enhancements are available that

automatically configure the ORCA utility and RBSU. Refer to the server-specific user
documentation, which mentions this feature if available. For more information on using
the ROM-based enhancements, refer to the ROM-Based Setup Utility User Guide, located
on the server Documentation CD or the SmartStart website.

3. Follow the operating system–specific instructions to install the operating system.

4. After installing the operating system, install the appropriate PSP onto the server
using one of the following methods:
o Install from the SmartStart CD.
o Download the latest software from
www.compaq.com/support
PSPs contain software drivers, management agents, and software utilities for
your server. ProLiant Support Packs support all ProLiant servers. For more
information, go to:
www.hp.com/servers/proliant/manage

NOTE: After the Microsoft Windows, Novell NetWare, or Linux (future support)
operating system is installed; SmartStart automatically prompts you to insert the
SmartStart CD as a reminder to apply the ProLiant Support Packs.

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HP Launches a Redesigned SmartStart

multi-server The following server tools are either developed or co-developed by HP to aid in the large
deployment volume deployment of ProLiant servers. These tools have been tested by HP to ensure
compatibility with a wide range of ProLiant servers:
• HP SmartStart Scripting Toolkit—The HP SmartStart Scripting Toolkit
radically simplifies high-volume server deployment, enabling you to deploy
hundreds to thousands of servers in a quick and reliable fashion.

The SmartStart Scripting Toolkit includes a modular set of utilities and important
documentation that describes how to apply the tools to build an automated
server deployment process. This automated process reduces time for each server
deployed, making it possible to rapidly scale server deployments to high
volumes in rapid fashion.

The SmartStart Scripting Toolkit can be downloaded from the Web at

www.hp.com/servers/sstoolkit

• ProLiant Essentials Rapid Deployment Pack—The ProLiant Essentials

Rapid Deployment Pack combines the GUI-based remote console deployment
capability of the Altiris eXpress Deployment Solution with the power and
flexibility of the SmartStart Scripting Toolkit, which is integrated with the Altiris
product through the ProLiant Integration Module.

The Altiris eXpress Deployment Solution is a GUI-based deployment and

software distribution tool that provides remote console capabilities for both
imaging and scripting. Altiris has also developed enhancements within its base
product for HP products, such as integration with Remote Insight Lights-Out
Edition (RILOE) and Integrated Lights-Out (iLO), and the ProLiant BL servers.

Information about the Rapid Deployment Pack can be found at

www.hp.com/servers/rdp

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HP Launches a Redesigned SmartStart

deploying other SmartStart is designed to aid in the installation of server options and clusters.
hardware
configuring Remote ROM-Based Setup Utility (RBSU) is used to set up the RILOE II during server boot up.
Insight Lights-Out RBSU is a feature of RILOE II, but is not accessible through the RILOE II Remote Console
Edition II and can only be accessed locally at the server. To configure RILOE II in RBSU:
1. Restart or power up the server.
2. Press the F8 key to enter the RBSU when the cursor flashes and the RILOE II
prompt displays on the screen.
3. Make and save any necessary changes to the RILOE II.
4. Exit the RBSU when finished.
HP recommends using DNS/DHCP with the RILOE II to simplify installation. In the event
that DNS/DHCP cannot be used, use the following procedure to disable DNS/DHCP
and configure the IP address and subnet mask:
1. Restart or power up the server.
2. Press the F8 key to enter the RBSU when the cursor flashes and the RILOE II
prompt displays on the screen.

NOTE: Use the arrow keys to highlight selections.

3. Select Network, DNS/DHCP, and press the Enter key. The Network
Autoconfiguration screen opens.
4. Select DHCP Enable and press the spacebar to turn off DHCP. Press the F10
key to save the changes.

NOTE: Wait a few minutes for the board to save the network changes and to
reset.

5. Select Network, NIC and TCP/IP, and press the Enter key. The Network
Configuration screen opens.
6. Select the IP Address field, delete the address in the field, and type the IP
address.
7. Select the Subnet Mask field, delete the address in the field, and type the
subnet mask.
8. Press the F10 key to save the changes.

NOTE: Wait a few seconds for the board to save the network changes and to
reset.

9. To exit the RBSU, select File, Exit, then press the Enter key.

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HP Launches a Redesigned SmartStart

adding additional There are a couple of methods for adding additional NICs to your server using
network interface SmartStart.
controllers Non-hot-plug method—To add an additional NIC to a server without power:
1. Turn off the server and insert the NIC into an I/O expansion slot.
2. Boot the server into the operating system, and load the NIC driver from
SmartStart (if required).
Hot-plug method—To add an additional NIC to a server with power:
1. Open the server access panels and hot-plug the NIC.
2. Insert the SmartStart CD into the CD-ROM drive and install the NIC driver from
the SmartStart Autorun menu.

NOTE: Your server and operating system must have hot-plug support to use this
functionality. If your system was originally configured with SmartStart, the NIC driver
may already be installed on the server.

adding additional There are a couple of methods for adding additional storage controllers to your server
storage controllers using SmartStart.
Non-hot-plug method—To add an additional storage controller to a server without
power:
1. Turn off the server and insert the storage controller into an I/O expansion slot.
2. Boot the server into the operating system, and load the controller driver from
SmartStart (if required).
Hot-plug method—To add an additional storage controller to a server with power:
1. Open the server access panels and hot-plug the storage controller.
2. Insert the SmartStart CD into the CD-ROM drive and install the storage controller
driver from the SmartStart Autorun menu.

NOTE: Your server and operating system must have hot-plug support to use this
functionality. If your system was originally configured with SmartStart, the storage
controller driver may already be installed on the server.

cluster support SmartStart can be used to set up your servers, which will be used in a cluster. SmartStart
supports assisted installation on each server in your cluster. Boot up a server with the
SmartStart CD in the CD-ROM to configure the hardware and install the operating
system. Once the operating system is installed on the first server, repeat the process on
each additional server in the cluster.

NOTE: For more information on, refer to the documentation included with your cluster.

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HP Launches a Redesigned SmartStart

server and Table 1 lists ProLiant servers that are supported by SmartStart 6.00. “Supported servers”
applies to RBSU-based systems with integrated array controllers supported by ORCA.
operating
system support NOTE: A limited set of support software is available from the SmartStart 6.00 CD. To
download the latest software updates, visit the Server Software Download Center at
www.compaq.com/support/files/index.shtml and select servers. You can locate the server
software updates by choosing the server or the operating system.

Table 1. ProLiant servers supported by SmartStart 6.00

Ships with Ships with Ships with

SmartStart 5.50 SmartStart 5.50 SmartStart 6.00
only and only
SmartStart 6.00
ProLiant G1
Servers
ML310 X
DL760 X
ProLiant G2
Servers
ML330 G2 X
ML350 G2 X
ML370 G2 X
ML530 G2 X
ML570 G2 X
DL360 G2 X
DL380 G2 X
DL580 G2 X
ProLiant G3
Servers
DL380 G3 X
ML350 G3 X
ML370 G3 X
ML370 G3
X
(2.6/2.8 GHz)
ML530 G3 X
ML530 G3
X
(2.6/2.8 GHz)
ProLiant
Clusters
DL380 G2
X
Packaged Cluster

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HP Launches a Redesigned SmartStart

Table 2 displays ProLiant servers that are not supported by SmartStart 6.00.

NOTE: Non-supported servers only applies to assisted operating system installation.

Table 2. servers not supported by SmartStart 6.00

Ships with Ships with Ships with

SmartStart 5.50 SmartStart 5.50 SmartStart 6.00
only and SmartStart only
6.00
Pre ML/DL
N/A
Servers
ProLiant G1
Servers
ML330
ML330e
N/A
ML350
ML370
ML530 X
ML570 X
ML750 X
DL320 X
DL360 X
DL380 N/A
DL580 X
ProLiant Blade
Servers
BL e-Class
Supported by the ProLiant Essentials Rapid Deployment Pack
BL p-Class
Other HP
Supported by HP NetServer Navigator or other HP server setup solution
Servers (bh, TC)

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HP Launches a Redesigned SmartStart

software As part of the Intelligent Manageability strategy to simplify the management of the IT
infrastructure, HP has provided tools that allow quick software maintenance. Keep
updates software current with:
• SmartStart Autorun Menu—The SmartStart autorun menu runs on systems
with one of the following configurations:
o Microsoft Windows NT 4.0 with Microsoft Internet Explorer 5.5 or later
o Microsoft Windows 2000 with Microsoft Internet Explorer 5.0 or later
On systems with one of the previous configurations, the SmartStart autorun menu
loads when you insert the SmartStart CD into the CD-ROM drive while the
operating system is running.
o To install drivers, click Install Software.
o To browse the CD for Microsoft Windows and Novell NetWare drivers,
click Browse CD.
• Product Change Notification (PCN)—PCN uses a secure website to
proactively communicate product changes and Customer Advisories through
email to registered customers, based on a customer-provided profile. To sign up
for this free service, visit
www.compaq.com/pcn
• ActiveUpdate—ActiveUpdate is an advanced Web-based application that
provides proactive notification and automatic download of software updates for
ProLiant servers. ActiveUpdate simplifies the entire software maintenance
process when used in conjunction with the new Version Control Repository
Manager or Insight Manager 7 SP1. For more information, visit
www.compaq.com/activeupdate
Product Change Notification and ActiveUpdate simplify the entire software maintenance
process when used in conjunction with the Version Control Repository Manager or
Insight Manager 7 SP1.

NOTE: A limited set of support software is available from the SmartStart 6.00 CD. To
download the latest software updates visit the Server Software Download Center at
www.compaq.com/support/files/index.shtml and select servers. This page allows you to
locate your server software updates by choosing the server or the operating system.

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HP Launches a Redesigned SmartStart

SmartStart 5.x SmartStart 5.5 will be the last release within the SmartStart 5.x family. SmartStart 5.5
will continue to be available for order through 2003, as well as continue to be
family supported through customer support for 90-days of the server purchase. For more
information on customer support, go to www.hp.com/servers/smartstart and click on
support and services.

Any of the utilities installed or configured by SmartStart 5.5 will be retired with
SmartStart 6.0 and will no longer be updated. These utilities include the System
Configuration Utility, Diskette Builder Utility, and the System Partition Update Utility. To
continue using these utilities, please use SmartStart 5.5.

A list of utilities from SmartStart 5.5 and SmartStart 6.0 and options for accessing them
include:
• Maintenance tab, which is accessed by booting the SmartStart CD.
• System ROMs, future ProLiant servers will have enhanced ROMs with embedded
ROM-based tools and utilities.
• Downloaded from hp.com website
• SmartStart autorun menu on Microsoft Windows and Linux based systems.

Table 3 describes how to access these utilities. Utilities available for download can be
downloaded from www.compaq.com/support/files/server/us/index.html

New options for accessing utilities with SmartStart 6.00 include:

• Maintenance tab, which is accessed by booting the SmartStart CD.
• System ROMs, future ProLiant servers will have enhanced ROMs with embedded
ROM-based tools and utilities.
• Downloaded from the HP website
• SmartStart autorun menu on Microsoft Windows and Linux based systems.
Table 3 describes how to access these utilities.

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HP Launches a Redesigned SmartStart

table 3. accessing system utilities with SmartStart 6.00

Current
System
SmartStart Boot CD Download Autorun Notes
ROM
Utilities
• Available only through
System SS 5.5 and earlier.
Configuration N/A N/A N/A N/A • Available with SmartStart
Utility Scripting Toolkit version
1.7 or earlier.
Array Array is launched from
Configuration X X SmartStart CD under
Utility Maintenance menu
• Available only through
SS 5.5 and earlier.
Update System
N/A N/A N/A N/A • Available with SmartStart
Partition
Scripting Toolkit version
1.7 or earlier.
• Erase NVRAM and boot
drive avail in future
system ROMs.
System Erase
X X • SmartStart 6.0 and later
Utility
during an assisted install
cleans all disk drives
prior to OS install
Create Support
X
Software
ROM Component Updates
ROMPAQ X X launched from SmartStart
CD from Maintenance Menu
Array
X
Diagnostics
Fibre Channel
X
Diagnostics
Fibre Fault
Interconnect X
Utility

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HP Launches a Redesigned SmartStart

obtaining the SmartStart comes standard with every ProLiant ML and DL server. The ProLiant
Foundation Pack contains the essential components you need to set up a reliable and
SmartStart CD well-integrated server. The SmartStart CD contains SmartStart, server system utilities and
operating system support software for servers. The Management CD contains Intelligent
Manageability products.

You can easily stay up-to-date with SmartStart releases with a SmartStart subscription
service. The SmartStart Subscription Service provides customers with new and updated
releases of the SmartStart CD, Insight Manager 7 and HP Server Support Software. Visit
Subscription Information on the Web for more details:
www.compaq.com/products/servers/SmartStart/ss_subscription.html

Customers who have received defective media can request a replacement SmartStart
Request Pack. In the United States, SmartStart Request Packs can be ordered by calling
1-800-OK-COMPAQ (1-800-652-6672) In other countries, customers should contact an
authorized supplier or local HP Service Center for pack availability and ordering
information.

SmartStart HP offers a complete choice of services to ensure the success of your ProLiant server
deployment program. From professional consultative services to responsive telephone
services and support services, the expertise of HP Services is available to support the implementation
support and operation of the SmartStart application.
• Warranty—HP replaces defective delivery media for a period of one year (12
months) following the date of purchase of your server.
• Startup technical software support—Available for no additional charge
by calling HP Support up to 90 days from the date of purchase of your server.
Phone support is available to assist customers with installation and set-up and
standard usage questions. Worldwide numbers for Compaq Support are
available at www.compaq.com/support/contact_compaq/index.html
• Software Technical Support Services—provide easy access to experts for
questions regarding use of the SmartStart after the 90-day period. This is also a
way to secure extended coverage hours and committed response times (1 or 2
hours) from day one. These CarePaq offerings are available in easy to purchase
and convenient to use 5, 10 and 25 incident packages. For more information,
visit www.compaq.com/services/carepaq/us/software/cp_technical.html
• Email support—HP offers standard email support for SmartStart. Visit this
website to submit your questions over email
www.compaq.com/support/contact_compaq/email.html.
• Website support—Through www.compaq.com/support, you can get the
latest software drivers, management agents and utilities for your ProLiant servers.
• SmartStart Support Forum—The HP Support Forum is a community-based,
user-supported tool for HP customers to participate in discussions amongst the
customer community about HP products. You can access the SmartStart support
forum through www.compaq.com/support and select Forums and Communities
on the left hand menu. Participating in the forum initiates interaction between the
customer community and not with HP services. If you need formal support from
HP, please make your requests via the above methods.

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HP Launches a Redesigned SmartStart

other Intelligent The following resources are provided as additional software support.

Manageability
ProLiant Essentials
products ProLiant Essentials software delivers server management products that support an
adaptive infrastructure. The Foundation Pack is a complete set of tools to install,
configure, and manage ProLiant servers. Value packs are optional software solutions that
lower server lifecycle cost of ownership. For more information, visit
www.hp.com/servers/proliantessentials.

Insight Manager 7—Insight Manager 7 introduces next-generation version control

and system-software update capabilities for ProLiant servers while providing secure,
scalable, Web-based management servers, clients, clusters, and networking devices.

Management Agents—Management Agents enable immediate access to the

proactive fault detection and continual troubleshooting capabilities of Insight Manager,
alerting you to potential problems before they cause downtime.

System Management Homepage—The new System Management Homepage

displays critical management information through a simple, task-oriented user interface.
It provides a consolidated view of all configuration and system-health information, and
simplifies access to the Web-enabled system management software running on the
ProLiant server.

Version Control Repository Manager—The Version Control Repository Manager

and Version Control Agents integrate with Insight Manager 7 to enable version control
and remote update of BIOS, drivers, and agents across groups of ProLiant servers-
enhancing system stability, reducing troubleshooting complexity, and reducing the cost
associated with maintaining system software configurations

Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other
countries.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided “as is” without warranty of any kind and is subject to change without
notice. The warranties for HP products are set forth in the express limited warranty statements accompanying
such products. Nothing herein should be construed as constituting an additional warranty.
Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with
FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical
Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
The information in this document is subject to change without notice.

October 2002
16YA-0802A-USEN

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