Cornell Project Management Methodology (CPMM)
CPMM POST-IMPLEMENTATION REPORT
Project Name:
Business Unit / Program Area (Customer) / Performing Organization:
Sponsor:
Project Start Date:
Project End Date:
Project Manager:
Project Team:
Key Contact, Phone #(s):
Last Updated:
Report Prepared by:
Categories: Categories of the report correspond to the categories in the Project Post-
Implementation Survey.
For each category, the Overall Rating is the average of the ratings provided on completed survey forms for that category
(1=Not at All, or Poor, 2=Adequate, or Satisfactory, 3=To a great extent, or Excellent)
A. Project Effectiveness
Summarize how effectively the product or service met the needs of the Customer, Consumer, and the
performing organization.
Highlight specific product performance metrics.
Identify and discuss “outliers” – specific Stakeholder groups dissatisfied with the project outcome, or those
wildly enthusiastic about it.
Identify and discuss specific issues.
____________________________________________________________________________________
_
Overall Survey Rating:
CPMM Post Implementation Report 1 Appendix 5-3
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Cornell Project Management Methodology (CPMM)
B. Management of Triple Constraints (Scope, Budget, Schedule)
Summarize effectiveness of Triple Constraints management throughout the project.
Highlight significance of approved changes to the original project scope, and how they were managed.
Compare the baseline versions of the Project Schedule and budget to the final versions. Describe
discrepancies.
Identify and discuss “outliers” – specific Stakeholder groups dissatisfied with Triple Constraints management
process, or those wildly enthusiastic about it.
Identify and discuss specific issues.
____________________________________________________________________________________
Overall Survey Rating:
C. Risk Management
Summarize effectiveness of Risk Management throughout the project.
Highlight significant identified risks that actually occurred, and the effectiveness of the mitigation plan.
Identify and discuss “outliers” – specific Stakeholder groups dissatisfied with the Risk Management process,
or those wildly enthusiastic about it.
Identify and discuss specific issues.
____________________________________________________________________________________
Overall Survey Rating:
D. Communications
Summarize the effectiveness of the Communications Plan developed for the project.
Highlight significant communication activities that were particularly effective.
Identify and discuss “outliers” – specific Stakeholder groups dissatisfied with the Project Communications
process, or those wildly enthusiastic about it.
Identify and discuss specific issues.
_______________________________________________________________________________
Overall Survey Rating:
E. Acceptance Management
Summarize effectiveness of Acceptance Management throughout the project.
Highlight significant deliverables and the effectiveness of the Acceptance Plan for those deliverables.
CPMM Post Implementation Report 2 Appendix 5-3
Cornell Project Management Methodology (CPMM)
Identify and discuss “outliers” – specific Stakeholder groups dissatisfied with the Acceptance Management
process, or those wildly enthusiastic about it.
Identify and discuss specific issues.
___________________________________________________________________________________
Overall Survey Rating:
F. Organizational Change Management
Summarize effectiveness of Organizational Change Management throughout the project.
Highlight significant Change Management impacts and the effectiveness of the Organizational Change
Management activities planned and executed for those impacts
Identify and discuss “outliers” – specific Stakeholder groups dissatisfied with the Organizational Change
Management process, or those wildly enthusiastic about it.
Identify and discuss specific issues.
___________________________________________________________________________________
Overall Survey Rating:
G. Issues Management
Summarize effectiveness of Issue Management throughout the project.
Highlight significant issues and the effectiveness of the Issue Management process for those issues
Identify and discuss “outliers” – specific Stakeholder groups dissatisfied with the Issue Management
process, or those wildly enthusiastic about it.
Were issues resolved before change control was needed?
___________________________________________________________________________________
Overall Survey Rating:
H. Project Implementation and Transition
Summarize effectiveness of the Project Implementation and Transition.
Highlight significant milestones of the implementation and transition, and the effectiveness of the activities
planned and executed for those milestones
Identify and discuss “outliers” – specific Stakeholder groups dissatisfied with the Implementation and
Transition process, or those wildly enthusiastic about it.
CPMM Post Implementation Report 3 Appendix 5-3
Cornell Project Management Methodology (CPMM)
Identify and discuss specific issues.
___________________________________________________________________________________
Overall Survey Rating:
I. Performance of performing organization
Summarize effectiveness of the performing organization within the context of this project
Highlight significant responsibilities of the performing organization, and the effectiveness of the performing
organization in accomplishing them
Identify and discuss “outliers” – specific Stakeholder groups dissatisfied with the performance of the
performing organization, or those wildly enthusiastic about it.
Identify and discuss specific issues.
___________________________________________________________________________________
Overall Survey Rating:
J. Performance of Project Team
Summarize effectiveness of the Project Team within the context of this project.
Highlight significant responsibilities of the Project Team, and the effectiveness of the Team in
accomplishing them
Identify and discuss “outliers” – specific Stakeholder groups dissatisfied with the performance of the
Project Team, or those wildly enthusiastic about it.
Identify and discuss specific issues.
__________________________________________________________________________________
_
Overall Survey Rating:
K. Key Project Metrics
CPMM Post Implementation Report 4 Appendix 5-3
Cornell Project Management Methodology (CPMM)
COST
Percent difference between the final cost, final approved baseline cost estimate, and the original cost
estimate.
Number of approved changes made to the original budget.
Number of “re-baselined” budget estimates performed .
SCHEDULE
Number of milestones in baseline schedule.
Number of baseline milestones delivered on time (according to last baselined schedule).
Difference in elapsed time of original schedule and final actual schedule.
Difference in elapsed time of final baseline and final actual schedule.
SCOPE
Number of baseline deliverables.
Number of deliverables delivered at project completion.
Number of scope changes in the post-planning phases.
QUALITY
Number of defects / quality issues identified after delivery.
Number of success measures identified in the Business Case that were satisfied or achieved at project
completion.
CPMM Post Implementation Report 5 Appendix 5-3
