ConfigTool

User's Manual

V1.2.6
 Foreword
General

This manual introduces the functions and operations of the ConfigTool (hereinafter referred to as
"the Tool"). Read carefully before using the tool, and keep the manual safe for future reference.

Safety Instructions

The following signal words might appear in the manual.

Signal Words Meaning

Indicates a high potential hazard which, if not avoided, will result in

death or serious injury.

Indicates a medium or low potential hazard which, if not avoided,

could result in slight or moderate injury.

Indicates a potential risk which, if not avoided, could result in

property damage, data loss, reductions in performance, or
unpredictable results.

Provides methods to help you solve a problem or save time.

Provides additional information as a supplement to the text.

Revision History

Version Revision Content Release Time

● Added Encoding Strategy.
● Added Average Bit Rate (ABR).
● Added the encryption and decryption
V1.2.6 function when exporting and importing January 2024
configurations.
● Added VTS/VTO/VTH configurations in the
download template.

V1.2.5 Added the LLDP function. November 2023

● Added the configuration file import

function.
V1.2.4 ● Added configuration search function. October 2023
● Updated the building configuration
function.

I
Version Revision Content Release Time
● Updated Modify IP page.
● Updated device configuration function.
● Updated system configuration function.
V1.2.3 ● Added file upgrade function. January 2023
● Added intranet and extranet online
upgrade function.
● Updated Building Configuration page.

● Updated the installation function.

● Added online upgrade function.
● Updated password reset function.
V1.2.2 July 2022
● Updated building configuration page.
● Updated system configuration function.
● Updated tool setting function.

V1.2.1 Deleted online upgrade function. April 2022

● Updated home page.
● Added online upgrade function.
● Updated functions in adding devices.
V1.2.0 ● Updated functions in configuring video January 2022
device parameters.
● Updated functions in resetting device
password.

● Added join user experience improvement

program" and privacy policy.
● Updated access control devices function.
V1.1.7 May 2021
● Added alarm host devices function.
● Update pictures in building configuration.
● Updated configuring parameters function.

V1.1.6 Updated functions in building configuration. February 2021

V1.1.5 Updated functions in building configuration. January 2021
● Added installation and uninstallation
function, VDP function, android digital
function and building configuration
V1.1.4 function. September 2020
● Updated pictures in the manual.
● Updated configuring ACS parameters
function and CGI protocol.

● Added batch config items.

V1.1.3 ● Updated user page. June 2020
● Added to support ACS devices.

V1.1.0 Added upgrade transmission speed. March 2020

● Added help section.
V1.0.7 September 2019
● Deleted online upgrade function.

V1.0.6 Updated resetting device password function. July 2019

II
 Version Revision Content Release Time
● Updated configuring system settings
function.
● Changed the notice box in upgrade
V1.0.5 function and online upgrade function. March 2019
● Updated the template management page,
and updated configuring video device
parameters function.

● Added a notice box when you click reset

password in the reset password menu.
● Added a notice box when click batch
V1.0.4 download and upgrade detect in the online April 2018
upgrade menu.
● Added the function to get back video
password in the system settings menu.

Added cybersecurity recommendations and

V1.0.3 September 2017
online upgrade section.
V1.0.2 Modified the basic operations section. March 2017
● Added the description of uninstallation.
V1.0.1 November 2016
● Modified the basic operations section.

V1.0.0 First release. February 2016

Privacy Protection Notice

As the device user or data controller, you might collect the personal data of others such as their
face, fingerprints, and license plate number. You need to be in compliance with your local privacy
protection laws and regulations to protect the legitimate rights and interests of other people by
implementing measures which include but are not limited: Providing clear and visible identification
to inform people of the existence of the surveillance area and provide required contact information.

About the Manual

● The manual is for reference only. Slight differences might be found between the manual and the
product.
● We are not liable for losses incurred due to operating the product in ways that are not in
compliance with the manual.
● The manual will be updated according to the latest laws and regulations of related jurisdictions.
For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or
visit our official website. The manual is for reference only. Slight differences might be found
between the electronic version and the paper version.
● All designs and software are subject to change without prior written notice. Product updates
might result in some differences appearing between the actual product and the manual. Please
contact customer service for the latest program and supplementary documentation.
● There might be errors in the print or deviations in the description of the functions, operations
and technical data. If there is any doubt or dispute, we reserve the right of final explanation.
● Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
● All trademarks, registered trademarks and company names in the manual are properties of their
respective owners.

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● Please visit our website, contact the supplier or customer service if any problems occur while
using the device.
● If there is any uncertainty or controversy, we reserve the right of final explanation.

IV
 Table of Contents
Foreword.............................................................................................................................................................. I
1 Overview...........................................................................................................................................................1
2 Installation and Uninstallation.......................................................................................................................2
2.1 Installation............................................................................................................................................. 2
2.2 Uninstallation.........................................................................................................................................4
3 Home Page....................................................................................................................................................... 5
4 Basic Operations.............................................................................................................................................. 7
4.1 Adding Devices...................................................................................................................................... 7
4.1.1 Adding One Device......................................................................................................................7
4.1.2 Adding Multiple Devices...........................................................................................................10
4.2 Initializing Devices...............................................................................................................................12
4.3 Modifying IP......................................................................................................................................... 15
4.3.1 Modifying One IP.......................................................................................................................15
4.3.2 Modifying IP in Batches............................................................................................................ 15
4.4 Upgrading Devices.............................................................................................................................. 16
4.4.1 General Upgrade....................................................................................................................... 17
4.4.2 File Upgrade...............................................................................................................................18
4.5 Online Upgrade....................................................................................................................................19
4.5.1 Detecting Devices......................................................................................................................19
4.5.2 Online Upgrading Devices........................................................................................................23
4.5.3 Exporting and Viewing the Upgrade Result............................................................................26
4.5.4 Intranet and Extranet Online Upgrade....................................................................................28
4.6 Configuring Device Parameters..........................................................................................................29
4.6.1 Accessing the Configuration Page........................................................................................... 29
4.6.2 Configuring Video Device Parameters.................................................................................... 29
4.6.3 Access Control Devices............................................................................................................. 36
4.6.4 VDP............................................................................................................................................. 39
4.6.5 Android Digital Signage........................................................................................................... 51
4.6.6 Alarm Host Devices................................................................................................................... 53
4.7 Configuring System Settings.............................................................................................................. 54
4.7.1 Timing.........................................................................................................................................54
4.7.2 Rebooting.................................................................................................................................. 56
4.7.3 Restoring....................................................................................................................................57
4.7.4 Changing Device Password...................................................................................................... 60
4.7.5 Batch Configuration.................................................................................................................. 61
4.7.6 License........................................................................................................................................63
4.7.7 LLDP............................................................................................................................................65

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 4.8 Resetting Device Password.................................................................................................................65
4.8.1 Resetting Password in Batches.................................................................................................66
4.8.2 Resetting Password of One Device.......................................................................................... 67
4.9 Building Configuration........................................................................................................................68
4.9.1 Generating Configuration and Distributing........................................................................... 69
4.9.2 Importing Configuration and Distributing............................................................................. 73
4.10 CGI Protocol....................................................................................................................................... 74
4.10.1 CGI Command Configuration................................................................................................. 74
4.10.2 Changing CGI Commands in batches.................................................................................... 74
4.10.3 Table Configuration................................................................................................................ 75
5 Help.................................................................................................................................................................77
5.1 Help File................................................................................................................................................ 77
5.2 Software Version..................................................................................................................................77
5.3 Settings.................................................................................................................................................77
5.3.1 Configuring Parameters............................................................................................................77
5.3.2 Login Authentication................................................................................................................ 79
Appendix 1 Cybersecurity Recommendations............................................................................................. 82

VI
 1 Overview
The Tool provides the following functions to configure and maintain devices such as IPC, NVR,
access controller and video intercom:
● Initialize the device.
● Change device IP.
● Upgrade the device.
● Configure video parameters, encoding parameters and profile mode; Configure access
controller (card number byte revert of different channels, TCP port number, log, and more);
Configure VDP (device details, physical information, and Sip server information); Configure
Android digital signage (APP configuration, Android commission, and log exporting).
● Synchronize device time, restart device, restore system default, modify device password, reset
password and perform batch configuration.
● Configure VTO and VTH information.
● Configure device information in batches through CGI commands or tables.

Do not use the Tool with Device Diagnostic Tool, SmartPSS (Smart Professional Surveillance System)
or DSS (Digital Surveillance System) at the same time; otherwise it might cause device search
exceptions.

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 2 Installation and Uninstallation
This chapter introduces how to install and uninstall the Tool.

2.1 Installation
Make sure that you have the installation package of the Tool; if not, contact customer service.
Procedure
Step 1 Double-click the installation package, and then the Tool pops up the Installer Language
dialog box.
Figure 2-1 Install language

Step 2 Select English as the installer language, and then click OK.
Figure 2-2 Welcome

Step 3 Click Next.

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Step 4 Read the software license agreement, select I agree , and then click Browse to select save
path.
Step 5 Click Install.
Figure 2-3 Install

Step 6 Click Enjoy Now to complete the installation and start the Tool, or click Close to exit.
Step 7 Read software license agreement and Config Tool privacy policy, select I have read and
accepted , and then click Agree and continue.
Step 8 Click Agree to join user experience improvement program.

Click Privacy Policy to view the specific content.

Figure 2-4 Join user experience improvement program

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2.2 Uninstallation
Procedure
Step 1 Click Start > All Programs > ConfigTool > Uninstall ConfigTool on your computer
(uses Windows 7 as an example).
Figure 2-5 Uninstall

Step 2 Click Uninstall to uninstall the Tool.

After the uninstallation is completed, the Prompt page will be displayed.
Figure 2-6 Prompt

Step 3 Click OK to complete the uninstallation.

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 3 Home Page
After starting the Tool, the home page is displayed.

● After starting the Tool, the Tool searches devices according to the network segments set in
Search setting.
● Current Segment Search checkbox is selected by default.
Figure 3-1 Home page

Table 3-1 Home page description

No. Function Description

1 - Displays searched devices.

Click to refresh the device list that is displayed in the

main page.

After opening the Tool, if the username or password has

2 Refresh not been changed, every time you click , a notice box
will pop up prompting you to go to Search Setting to
change your username or password. Select Don't
prompt again and the notice box will no longer be
displayed.

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No. Function Description
You can search the devices within the current network
3 Search setting
segment or other network segments.

4 Help Click to check the Help file, software license, software

version and related parameters.
● Initialize : Select one or multiple devices to start
initializing them.
● Batch Modify IP : Select multiple devices to modify
their IP addresses.
● Import : Import one or multiple devices through
template.
5 Main page ● Export : Select one or multiple devices to export
device details.
● Manual Add : Add a device by entering device details
such as IP address, type, username, password and
port.
● Delete : Select one or multiple devices to remove
from the list.

● Modify IP : Modify IP address of one device or

multiple devices.
● Device Upgrade : Upgrade device versions.
● Device Config : Configure encoding, image, and
profile management.
● System Settings : Set device system time, restart
device, restore device, modify password and reset
6 Functions
password.
● Password Reset : Reset password through the QR
code and XML file.
● Building Config : Add building organization nodes,
link building devices and synchronize configurations.
● CGI Protocol : Configure device information in
batches through CGI commands or tables.

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 4 Basic Operations
4.1 Adding Devices
You can add one or more devices.

Make sure that the device is in the same network segment with the PC installed with the Tool;
otherwise the Tool cannot find the device.

4.1.1 Adding One Device

4.1.1.1 Adding by IP Address

Procedure
Step 1 Click , and then select Manual Add > IP Address.
Step 2 Configure manual add parameters, and then click OK.
Figure 4-1 Manual add (IP address)

Table 4-1 Description of manual add parameters

Parameter Description
IP Address The IP address of the device.
Username
The username and password for device login.
Password
Port The device port number.
Step 3 Click OK.
The newly added device is in the device list.

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4.1.1.2 Adding by Registering
Under the internal and external network scenario, if ConfigTool cannot be directly connected to the
device but the device can access the computer where ConfigTool is located, you can obtain and
deliver device configurations through registering.
Procedure
Step 1 Click , and then select Manual Add > Register.

Step 2 Enter the Server IP and Server Port, and then click next to the Server to enable
registering function.
Figure 4-2 Configure the Server

Step 3 Click the Import tab, and then click Download to download the registering template.

8
 Figure 4-3 Download the template

Step 4 Enter the device registration information in the downloaded excel file, and then click
to import the device.

● Supports adding multiple devices.

● The imported devices can be viewed on the Manage Devices page.
Step 5 Click Manage Devices tab to view the imported devices.

● The IP and Port columns display the IP and port numbers of the device.
● The devices whose status is Synced are automatically added to the device list on the
Modify IP page.

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 Figure 4-4 Manage the Device

Table 4-2 Description of status parameters

Whether the device is Whether the device is added to

Status
registered to the ConfigTool the Modify IP page
Synced Yes Yes
Not Synced Yes No
Offline No No
Step 6 (Optional) Select the device that is not synced, and then click Sync to add the device to
the device list on the Modify IP page and the status of the device switches to Synced.

4.1.2 Adding Multiple Devices

You can add multiple devices through searching devices or importing the template.

4.1.2.1 Adding by Searching

You can add multiple devices by searching in the current segment or other segment.
Background Information

You can set filtering conditions to search specified devices quickly.

Procedure
Step 1 Click Search Setting.

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 Figure 4-5 Setting

Step 2 Select search method.

● Current Segment Search : Select the Current Segment Search checkbox. Enter the
username in the Username box and the password in the Password box. The system
will search devices accordingly. Current Segment Search is selected by default.
● Other Segment Search : Select the Other Segment Search checkbox. Enter IP
address in the Start IP box and End IP box respectively. Enter username and
password. The system will search the devices accordingly.

● If you select both the Current Segment Search checkbox and the Other Segment
Search checkbox, the system searches devices under both conditions.
● Use the login username and password when you want to modify IP, configure the

system, update the device, restart the device, and other operations.
● Supports searching up to 16 network segments simultaneously.

Step 3 Click OK.

Results will appear in the device list on the main user page.

● Click to refresh the device list.

● The system saves the search conditions when exiting the software, and reuses the
same conditions when the software is launched again.

4.1.2.2 Adding by Importing Device Template

You can add devices by filling in and importing an Excel template. You can import 1000 devices at
most.
Background Information

Close the template file before importing devices; otherwise the import will fail.

Procedure
Step 1 Click , select one device, click Export, and then follow the on-screen guide to
save template file locally.
Step 2 Open the template file, and then fill in the information of devices to be added.
Step 3 Click Import , select the template, and then click Open.

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 The system imports the device details. After the import completes, a success prompt will
be displayed.
Step 4 Click OK.
The newly imported devices appear in the device list.

4.2 Initializing Devices

You can initialize one or multiple devices.
Background Information
● This function is available on select models.
● The initializing operation can only be performed to the devices within the local area network.
● Any operation cannot be performed on uninitialized devices.

Procedure
Step 1 Click .
Step 2 Select devices to be initialized, and then click Initialize.
Figure 4-6 Device initialization (1)

Step 3 Configure initialization parameters, and then click Next.

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 Figure 4-7 Device initialization (2)

● If you do not provide the email address for password reset, you can only reset the
password through XML file.
● When initializing multiple devices, the Tool initializes all devices based on the
password reset mode of the first selected device.

Table 4-3 Initialization parameters

Parameter Description
Username The user name is admin by default.

Enter your new password. A prompt appears to inform you the

strength of your new password.
New Password

The password strength might vary depending on the devices.

Confirm Password Confirm the new password.

It is selected by default.
Email Address
The email address is used for password reset.

Step 4 Select Easy4ip or select Auto-check for updates, and then click OK. If neither is needed,
leave them unselected.

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 Some devices do not support automatic detection and Easy4ip.
Figure 4-8 Device initialization (3)

Step 5 Click the success icon ( ) or click the failure icon ( ) for details.
Figure 4-9 Initialization

Step 6 Click Finish.

After initialization is completed, the status of the devices shows as Initialized on the
main page of the Tool. The devices also appear on other pages of the Tool.

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4.3 Modifying IP
You can modify IP for one or more devices at a time.
You can modify IP in batches only if the login passwords for all the devices are the same; otherwise
you can only modify one IP at a time.

4.3.1 Modifying One IP

Procedure
Step 1 Click .
Step 2 Select the device for which you want to modify IP, and then click Edit.

If the device is not in the device list, perform search again. For details, see "4.1 Adding
Devices".
Figure 4-10 Modify IP address

Step 3 Configure IP address.

● DHCP mode : If the DHCP server is available in the network, when you select DHCP,
the device will automatically obtain the IP address from the DHCP server.
● Static mode : When you select Static, you need to enter Target IP, Subnet Mask, and

Gateway. The IP address of the device will be changed to the one you set.
Step 4 Click OK.

4.3.2 Modifying IP in Batches

Procedure
Step 1 Click .
Step 2 Select the devices for which you want to modify IP.

If the device is not in the device list, perform search again. For details, see "4.1 Adding
Devices".
Step 3 Click Batch Modify IP.

15
 Figure 4-11 Modify IP address (3)

Step 4 Configure IP address.

● DHCP mode : If the DHCP server is available in the network, when you select DHCP,
the device will automatically obtain the IP address from the DHCP server.
● Static mode : When you select Static, you need to enter Start IP, Subnet Mask, and
Gateway. The IP addresses of the devices will be modified successively starting from
the first IP entered.

If you select the Same IP checkbox, the IP address of the devices will be set to the same
one.
Step 5 Click OK.

4.4 Upgrading Devices

Supports upgrading device separately or in batches, and upgrading through files.
Upgrade speed varies depending on the package size.
● If package < 100 MB, the Tool loads the package 1 KB every time. The speed cannot be modified.
● If package size ≥ 200 MB, the Tool loads the package at 16 KB every time. The speed cannot be
modified.
● If 100 MB ≤ package size < 2 GB, the Tool loads the package 1 KB every time. To speed up the
process, you can set the speed to 16 KB every time. For details, see "5.3 Settings".

If the device disconnects during update, the device might restart and automatically tries to update
again.
● If the system notices Upgraded successfully, search the devices again and the devices with
upgraded versions show up.
● If the system notices Wait for retry, wait for 1 - 2 minutes and then retry.
● If the system notices Upgrade overtime or Failed to upgrade, search the device and upgrade
again.

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4.4.1 General Upgrade
4.4.1.1 Upgrading One Device

Procedure
Step 1 Click .
Figure 4-12 Upgrade

Step 2 Click next to the device that you want to upgrade. Select the specific file that needs to
be upgraded, and then click Open.

If the device is not in the device list, perform search again. For details, see "4.1 Adding
Devices".
Step 3 Click to start upgrading.
After upgrade is complete, a Prompt dialog box will be displayed indicating the device
will be restarted, and then the device restarts automatically.

4.4.1.2 Upgrading Devices in Batches

You can upgrade multiple devices in the same software version.
Procedure
Step 1 Click
Step 2 Select the devices that need to be upgraded.

● If the device is not in the device list, perform search again. For details, see "4.1 Adding
Devices".
● Make sure all selected devices can receive the same software update.

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 Figure 4-13 Batch upgrade

Step 3 Click Batch Upgrade.

Step 4 Click Browse to select the files that need to be upgraded.
Step 5 Click OK.

4.4.2 File Upgrade

Procedure
Step 1 Click .

Step 2 Click on the lower-right corner of the page to switch to file upgrade mode.
Step 3 Click Open Template, and then enter the IP address, port, username, password and
upgrade file path of the device.
Step 4 Click Import to import the filled template.

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 Figure 4-14 File upgrade

Step 5 Upgrade the device.

The upgrading steps of the file upgrade mode is consistent with the general mode. For
details, see "4.4.1 General Upgrade".

4.5 Online Upgrade

4.5.1 Detecting Devices
Prerequisites
Make sure that the PC where ConfigTool is installed is connected to the Internet.
Procedure
Step 1 Click .

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 Figure 4-15 Online upgrade page

Step 2 Enter the Activation Code , and then click Activate.

Inactive users cannot perform online upgrade operations. The activation code needs to
be applied for from the service provider.

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 Figure 4-16 Online upgrade page after activation

Step 3 Select the model to be operated on the left side of the page, and then the corresponding
device information will be displayed in the device list.

Multiple devices of the different models can be upgraded in batches at one time.

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 Figure 4-17 Select online upgrade devices

Step 4 Click Check corresponding to the device or select the devices to be checked, and then
click Batch Check to check whether there is a new upgrade program.
● If the device is upgradable, the Upgradeable column displays yes and the Upgrade
Result column is empty.
● If the device is not upgradable, the Upgradable column displays no.
● If the check fails, click to view the failure reason.

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 Figure 4-18 Check upgrade status

Step 5 (Optional) When the device checks multiple upgradeable programs at the same time, if
the detection is successful, the upgradeable column displays Unknown . Point to
Unknown to display specific prompts.
Figure 4-19 Check multiple upgradeable programs

4.5.2 Online Upgrading Devices

Prerequisites
● The online upgrade function has been activated. For details, see "4.5.1 Detecting Devices".
● All devices that need to be upgraded have successfully completed the checking, and those that
have not been checked or failed to be checked will not be added to the upgrade queue.

Procedure
Step 1 Click corresponding to the device, or select the devices to be upgraded, and then click
Batch Upgrade.

The upgrade result displays only the latest upgrade result. If the upgrade succeeds, the
Upgrade Result displays as Success; if the upgrade fails, the Upgrade Result displays as

23
 Fail. If there is no upgrade record or the last upgrade is more than 3 months old, nothing
is displayed.
Step 2 (Optional) If the device detects multiple upgradeable programs at the same time, select
the Upgrade File Name and Type, and then click OK.
Figure 4-20 Select upgrade package

Step 3 After clicking Batch Upgrade , you need to confirm whether key information such as the
device OSD and third-party access configuration is lost before the upgrade of the first
device. After confirmation, click OK.

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 Figure 4-21 Confirm ODS information

Step 4 After the OSD information is confirmed, the Tool collects online rates for all devices in the
remaining task queue.
The Tool first upgrades 20% of the remaining devices, waits for 3 minutes when the last
device of the 20% is upgraded, and then checks whether the 20% of the devices can log
in normally. If the online rate exceeds 90%, the remaining 80% of the devices will be
upgraded directly. If the online rate is lower than 90%, a pop-up dialog will prompt that
the remaining 80% of devices cannot start normally. Click OK to continue upgrading the
remaining devices, otherwise all the subsequent upgrades will be cancelled.

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 Figure 4-22 Collect online rate

4.5.3 Exporting and Viewing the Upgrade Result

● Click Export Info to export the upgrade result to the computer.

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 Figure 4-23 Export upgrade result

● Click View Info to view the exported .dat file.

Figure 4-24 View upgrade result

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4.5.4 Intranet and Extranet Online Upgrade
Procedure
Step 1 Click Intranet Export to export device information.

● After clicking Intranet Export , all devices in the device list will be exported. If there
are any devices that do not need to be upgraded, you can delete them on the Modify
IP page.
● Make sure the account password is correct.
Figure 4-25 Intranet and extranet online upgrade

Step 2 Copy the exported file to the computer that can be connected to the Internet, click
Extranet Import, and then select the file.

After the import is successful, the Tool automatically starts to detect and download the
upgrade package, and the download directory of the upgrade package can be selected
and viewed through > Setting on the upper right corner of the Tool.
Step 3 Click Extranet Export to copy the exported dat file and the upgrade package to the
intranet computer.

The upgrade package must be stored in the default download path of the Intranet
computer. Otherwise, the upgrade will fail.
Step 4 Click Intranet Import on the intranet computer, select the exported dat file and the
device to be upgraded, and then click Upgrade or Batch Upgrade.

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4.6 Configuring Device Parameters
Configure device parameters such as encoding, video and profile.

4.6.1 Accessing the Configuration Page

Procedure
Step 1 Click .
Step 2 Select the device in the device list, and then click Get Device Info or double-click the
device.

If the device is not in the device list, perform search again. For details, see "4.1 Adding
Devices".
Step 3 (Optional) If the login dialog box is displayed, enter your username and password, and
then Click OK.
● For an encoder, the Encode page is displayed.
● For an ACS device, the ACS Config page is displayed.

4.6.2 Configuring Video Device Parameters

You can configure device parameters such as the encoding, video and profile.

The page and parameters might vary depending on the device type and model.

4.6.2.1 Configuring Encoding Parameters

You can configure parameters such as code stream type, compression and resolution of the device.
Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".
Step 2 On the Encode page, configure the parameters for main stream and sub stream.

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 Figure 4-26 Encode

The encoding parameters might vary with different models.

Table 4-4 Encode parameters

Parameter Description
Channel Select channel number.
Includes Regular , Motion, and Alarm. The sub stream only supports
Code Stream Type
Regular type.
Includes Regular , Smart Codec, and AI Codec. Only the main stream
Encoding Strategy
can configure this parameter.

Includes the following video encoding modes:

● H.264: main profile encoding.
● H.264B: baseline profile encoding.
● H.264H: high profile encoding.
Compression ● H.265: main profile encoding.
● MJPG: Under this mode, the video image requires a higher bit rate
to ensure video quality. We recommend you use the maximum bit
rate value to get the best results.
● SVAC2.0: SVAC2.0 encoding.

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Parameter Description

Includes the two types of bit rates:

● Constant Bit Rate (CBR) : The bit rate is fluctuating around the set
value without changing significantly.
● Variable Bit Rate (VBR) : The bit rate changes along with the
Bit Rate Type monitored environment.
● Average Bit Rate (ABR) : The bit rate is controlled to save
bandwidth and improve image quality.

When the compression is set as MJPG , the bit rate can only be CBR.

Total frames per second.

Frame Rate
The higher the frame rate, the more clear and smooth the image.

Video resolution.
Resolution The maximum video resolution might be different depending on your
device model.

Video image quality level.

Quality
You can configure this parameter when the bit rate type is set as VBR.

Select a suitable value.

Bit Rate (Kb/S)
You can configure this parameter when the bit rate type is set as CBR.

● Select the Audio checkbox to enable audio function.

● Select the Video checkbox to monitor with sub stream.
For the sub stream, you can enable the audio function only after the
video function is already enabled.
Audio/Video

In the Sub Stream section, the two checkboxes next to Audio/Video

stand for audio and video respectively. To enable audio, select the first
checkbox; for video, select the second one.

Audio encoding modes includes G.711A, G.711Mu, G.726 and AAC.

Audio Encode The setting of audio encoding mode will apply to both audio and voice
intercom.

Sampling Frequency The sampling frequency of the audio.

Step 3 Click OK to complete settings.
Step 4 (Optional) Apply the configuration to other devices.
1. Click Apply to , select the devices that you need to sync the configured parameters to,
and then click Config. The success icon ( ) will be displayed if the application is
successful; otherwise the failure icon ( ) will be displayed.
2. Click Return to return to the configuration page.

31
4.6.2.2 Configuring Video Parameters
You can check the live video and set video effects.
Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".
Step 2 Click the Image tab.

● Click Default to restore the default parameters settings.

● Roll mouse wheel on the image to zoom in or zoom out. Right-click on the image to
return to default size.
● On the image, click to display in full screen, and then click on full screen to
restore the default.
Figure 4-27 Image

Step 3 Configure the video parameters.

Table 4-5 Video parameters

Parameter Description
Profile Select the device profile from Day , Night, and Normal.
Channel Select channel number.
Color Mode Select image color mode from Standard , Bright, and Soft.
Brightness Adjust image brightness. The bigger the value, the brighter the image.
Adjust image contrast. The bigger the value, the more obvious the
Contrast
contrast between the light and dark areas.
Adjust image brightness in a non-linear way to improve the dynamic
Gamma
display range. The bigger the value, the brighter the image.

32
Parameter Description
Adjust color. The bigger the value, the lighter the color. This value
Saturation
does not affect the general image lightness.

Zoom Click or to adjust the zoom speed.

This function is available on select models.

Includes the following three options:

● Color: Select this option to set image color.
Day/Night Mode ● Auto: Select this option to automatically set the image to be one of
the other two options according to the environment.
● BW: Black and white. Select this option to set image to be black
and white.

● OFF: Turn off the backlight compensation mode.

● BLC: Backlight compensation. In environments with strong
backlighting, the compensation function can reduce the
appearance of dark silhouettes in a picture.
BLC Mode ● WDR: Wide dynamic range. For locations that are strongly lit, this
function reduces brightness levels by adding a dark contrast,
making the image clearer.
● HLC: Highlight compensation. This function can reduce brightness
to help balance lighting in the picture.

Channel Name Set device channel name. Channel name cannot input null characters.
Step 4 (Optional) Configure the Easy Focus function.

Complete this step when you need to make fine adjustments to the focal distance.
1. Click Easy Focus.
Figure 4-28 Easy focus

33
2. Manually adjust the device focal length to the minimum value, and then click
Sampling. Meanwhile, manually adjust the device focal length to the maximum value.
Figure 4-29 Sampling

3. Click Adjust.
The Best Area page is displayed. Manually adjust the focus until the focal length
indicating line is in the best area.

● The red line indicates the image definition value, and the green line indicates the
definition value when the focal length changes from minimum to maximum.
● Click Stop to stop making fine adjustments to the focal distance.
Figure 4-30 Final result

34
4.6.2.3 Configuring Profile Parameters
You can set the switch methods to let the device switch profiles automatically while working. This
function corresponds to the profile management function of cameras. For more details, see the
user's manual of the camera.
Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".
Step 2 Click the Profile Management tab.
Step 3 Configure parameters.
● Select Normal . The device works according to the Normal profile.
● Select Full Time , and then select Day or Night. The device works according to the
Day or Night profile.
Figure 4-31 Full time

● Select Schedule , and then type Day Start Time and Day End time. The rest time is
defined to be night by default. For example, if you set 8:00–17:00 as day, 0:00–8:00 and
18:00–24:00 as night, and the device switches profiles according to the schedule.
Figure 4-32 Schedule

Step 4 Click Save to complete settings.

Step 5 (Optional) Apply configuration to other devices.
1. Click Apply to , select the devices that you need to sync the configured parameters to,
and then click Config. The success icon ( ) will be displayed if the application is
successful; otherwise the failure icon ( ) will be displayed.
2. Click Return to return to the configuration page.

4.6.2.4 Configuring Alarm Tone

Supports uploading alarm tones separately or in batches to video devices.
Background Information

Only devices with alarm tone function can display this tab.

Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".

35
 Step 2 Click the Alarm Tone tab.
Step 3 Click Select to select the alarm tone from the computer.
Figure 4-33 Select alarm tone

Step 4 Click Save to complete settings.

Step 5 (Optional) Apply configuration to other devices.
1. Click Apply to , select the devices that you need to sync the configured parameters to,
and then click Config. The success icon ( ) will be displayed if the application is
successful; otherwise the failure icon ( ) will be displayed.
2. Click Return to return to the configuration page.

4.6.2.5 Importing ITC Configuration Files

You can import configuration files to ITC devices. This function is only available on ITC devices.
Procedure
Step 1 Double-click a ITC device on the device tree, and then enter the username and password
of the device to log in to the device.
Step 2 Click Import ITC Config , and then click Import.
Figure 4-34 Import configuration file

Step 3 Select the configuration file and then import it to the system.
Step 4 (Optional) Apply the configurations to other ITC devices.
1. Click Apply to, and then select ITC devices.
2. Click Configuration.

The configurations will be applied to the selected devices. The success icon ( ) will
be displayed if the application is successful; otherwise the failure icon ( ) will be
displayed.

4.6.3 Access Control Devices

For access control devices, you can configure the parameters on the Device Config page, such as
device channel number, card number, TCP port, and bit rate. You can also get system logs and
enable OSDP (Open Supervised Device Protocol) for access control devices.

36
4.6.3.1 Configuring Access Control Parameters

Procedure
Step 1 Open the Tool, and then select .
Step 2 Select an access control device in the device list, and then click Get Device Info, or
double-click the device.
Step 3 (Optional) If the login dialog box is displayed, enter the username and password for the
device, and click OK.
Step 4 Configure access control parameters.
Figure 4-35 Access control config

The page and parameters are for reference only, and might differ from the actual device
type and model.

Table 4-6 Access control parameters description

Parameter Description
Channel Select channel to set the parameters.

37
 Parameter Description
● Byte Revert : When ACS controller works with third-party readers
(except HID), and the card reading result does not match the sent
card number. For example, the card reading result is hexadecimal
0 x 12345678 (decimal 305419896) while the sent card number is
hexadecimal 0 x 78563412 (decimal 2018915346), you can select
Byte Revert to match them.
● HIDpro Convert : When the ACS controller works with HID
Card No. readers, and the card reading result does not match the sent card
number, for example, the card reading result is hexadecimal 0 x
12345678 (decimal 305419896) while the sent card number. is
hexadecimal 0 x 78563412 (decimal 2018915346), you can select
HIDpro Revert to match them.
● No Convert : If the system fails to match card reading result with
the sent card No. by operating Byte Revert or HIDpro Convert,
you can select No Convert to restore.

SysLog Click Get to get device log.

Reader Serial No. Select the reader to set bit rate.
Bitrate If card reading is slow, you can increase bit rate. It is 9600 by default.
When ACS controller works with third-party readers through ODSP
OSDP Enable
protocol, you can enable ODSP function.
Step 5 (Optional) Apply the configuration to other devices.
1. Click Apply to , select the devices that you need to sync the configured parameters to,
and then click Config. The success icon ( ) will be displayed if the application is
successful; otherwise the failure icon ( ) will be displayed.
2. Click Return to return to the configuration page.

4.6.3.2 Configure Network Parameters

Procedure
Step 1 Open the Tool, and then select .
Step 2 Select an access control device in the device list, and then click Get Device Info, or
double-click the device.
Step 3 (Optional) If the login dialog box is displayed, enter your username and password, and
click OK.
Step 4 Configure parameters.

38
 Figure 4-36 Network parameters configuration

Table 4-7 Network parameters description

Parameter Description
Change TCP port number, and then click Save. When adding the
TCP Port
device to the platform, enter this new port number.
Host IP Host IP address configured for auto registration.
Host Port Host Port configured for auto registration.
Device ID Device ID configured for auto registration.
After enabling auto registration, when the device automatically
Enable Auto Registration registers to a server, it will report its current network location to
the designated server for the client software to access the device.
Step 5 After the configuration, click Save to send the auto registration parameters to the device.
Step 6 (Optional) Apply the configuration to other devices.
1. Click Apply to , select the devices that you need to sync the configured parameters to,
and then click Config.
2. The success icon ( ) will be displayed if the application is successful; otherwise the
failure icon ( ) will be displayed.
3. Click Return to return to the configuration page.

4.6.4 VDP
4.6.4.1 VTO

Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".
Step 2 Configure VTO parameters.

39
 Figure 4-37 VTO configuration

Table 4-8 VTO parameters

Parameter Description
Select the Device Type from VTO_DOOR and
Device Type
VTO_WALL.
Enter the number of the building where the VTO
Building
is installed.
Enter the number of the unit where the VTO is
Unit
installed.

PhysicsInfo VTO No. VTO number.

When the device acts as a server, enable or
GroupCall
disable group call function.
ExtNumber Extension number of the VTO.
Center Number Center call number.
Server Type Select the server type.
SIP Info Server IP The IP address of the SIP server.
Domain Name Domain name of the SIP server.

40
 Parameter Description
Register Time Register time of the SIP server.
Server Port Port number of the SIP server.
Register PWD Registration password of the SIP server.
Initiale Mode Select the checkbox to enable the server.
Restart after Select the checkbox, and then the device will
configuration restart after configuration.
Step 3 Click Save.
Step 4 Select the audio type.
Step 5 Click Browse to upload the audio file, and then click Upload to upload selected file.

Only files in .mp3 format are supported.

Step 6 (Optional) Apply the configuration to other devices.
1. Click Apply to , select the devices that you need to sync the configured parameters to,
and then click Save. The success icon ( ) will be displayed if the application is
successful; otherwise the failure icon ( ) will be displayed.
2. Click Return to return to the configuration page.

4.6.4.2 VTH

4.6.4.2.1 Network Configuration

Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".
Step 2 Click the Network Config tab, and then configure the parameters.

41
 Figure 4-38 Network configuration

Table 4-9 Network configuration parameters

Parameter Description
Room Enter the room number.

Enter the IP address of the host.

Main IP ● When selecting Main VTH, you do not need to enter

the main IP, main user, and main password.
Local Info ● When selecting Sub VTH, you need to enter the main
IP, main user, and main password.

Main User Enter the username of the host.

Main Password Enter the login password of the host.
Select the checkbox to enable SSH authentication to
SSH
perform safety management.
Sip Server IP Enter the IP address of the server.
SIP Server Sip Server Port Enter the port number of the SIP server.
Sip Register Pwd Enter registration password of the SIP server.

42
 Parameter Description
Sip Realm Enter the domain name of the SIP server.
Login User The port username of the SIP server.
Login Password The login password of the SIP server.
Initiale Mode Select the checkbox to enable the server.
Step 3 Click OK.
Step 4 (Optional) Apply configuration to other devices.
1. Click Apply to , select the devices that you need to sync the configured parameters to,
and then click Config. The success icon ( ) will be displayed if the application is
successful; otherwise the failure icon ( ) will be displayed.
2. Click Return to return to the configuration interface.

4.6.4.2.2 Network Terminals

Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".
Step 2 Click the Network Terminals tab, select the main VTO, and then configure parameters.
Figure 4-39 Network Terminals

Table 4-10 Network terminal parameters

Parameter Description
Main VTO Name Enter the name of the main VTO.
Main VTO IP Enter the IP address of the main VTO.
Main VTO User Enter the username of the main VTO.

43
 Parameter Description
Main VTO Pwd Enter the password of the main VTO.
VTO Enable Status Select the check box to enable the main VTO.
Step 3 Click Save.
Step 4 (Optional) Apply the configuration to other devices.
1. Click Apply to , select the devices that you need to sync the configured parameters to,
and then click Config. The success icon ( ) will be displayed if the application is
successful; otherwise the failure icon ( ) will be displayed.
2. Click Return to return to the configuration page.

4.6.4.2.3 Password

Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".
Step 2 Click the Password tab, and then enter the new password and confirm password.

The password contains 6 numbers.

Figure 4-40 Password

Step 3 Click OK.

Step 4 (Optional) Apply configuration to other devices.
1. Click Apply to , select the devices that you need to sync the configured parameters to,
and then click Config. The success icon ( ) will be displayed if the application is
successful; otherwise the failure icon ( ) will be displayed.
2. Click Return to return to the configuration page.

44
4.6.4.2.4 Wire Zone

Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".
Step 2 Click the WireZone tab, and then configure parameters.
Figure 4-41 Wire Zone

Table 4-11 Wire zone parameters

Parameter Description
Area The number of the area.
You can select the alarm type from IR, Gas Sensor, Smoke Sensor,
Type
Urgency Btn, Door Sensor, Stolen Alarm, Perimeter, and Doorbell.
NO/NC Select NO or NC.
You can select the alarm status from Instant Alarm , Delay Alarm,
Status
Bypass, Remove, and 24-hour.
When setting the alarm status to Delay Alarm, you need to set the
En-Delay
entry delay time.
When setting the alarm status to Delay Alarm, you need to set the
Ex-Delay
existing delay time.

45
 Step 3 Click OK.
Step 4 (Optional) Apply the configuration to other devices.
1. Click Apply to , select the devices that you need to sync the configured parameters to,
and then click Config. The success icon ( ) will be displayed if the application is
successful; otherwise the failure icon ( ) will be displayed.
2. Click Return to return to the configuration interface.

4.6.4.2.5 Alarm Mode

Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".
Step 2 Click the AlarmMode tab, and then configure the parameters.
Enable or disable areas in different modes.
Figure 4-42 Alarm mode

Step 3 Click OK.

Step 4 (Optional) Apply the configuration to other devices.
1. Click Apply to , select the devices that you need to sync the configured parameters to,
and then click Config. The success icon ( ) will be displayed if the application is
successful; otherwise the failure icon ( ) will be displayed.
2. Click Return to return to the configuration page.

4.6.4.2.6 Arm

Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".

46
 Step 2 Click the Arm tab, and then configure parameters.
Figure 4-43 Arming

Table 4-12 Arm parameters

Parameter Description
Select the alarm mode from StayMode , Away Mode, SleepMode, and
Arm mode
CustomMode.
Enter the arming password.
Arm password
The password contains 6 numbers.
Step 3 Click OK.
Step 4 (Optional) Apply configuration to other devices.
1. Click Apply to , select the devices that you need to sync the configured parameters to,
and then click Config. The success icon ( ) will be displayed if the application is
successful; otherwise the failure icon ( ) will be displayed.
2. Click Return to return to the configuration page.

4.6.4.2.7 Disarm

Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".
Step 2 Click the Disarmed tab, and then enter the disarming password.

The password contains 6 numbers.

47
 Figure 4-44 Disarm

Step 3 Click OK.

Step 4 (Optional) Apply the configuration to other devices.
1. Click Apply to , select the devices that you need to sync the configured parameters to,
and then click Config. The success icon ( ) will be displayed if the application is
successful; otherwise the failure icon ( ) will be displayed.
2. Click Return to return to the configuration page.

4.6.4.2.8 Reserved Information

Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".
Step 2 Click the Reserved Info tab, and then enter the reserved email address.
Figure 4-45 Reserved information

48
 Step 3 Click Save.
Step 4 (Optional) Apply the configuration to other devices.
1. Click Apply to , select the devices that you need to sync the configured parameters to,
and then click Config. The success icon ( ) will be displayed if the application is
successful; otherwise the failure icon ( ) will be displayed.
2. Click Return to return to the configuration page.

4.6.4.2.9 IPC Information

Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".
Step 2 Click the IPCInfo tab, select the IPC that you want to configure, and then configure other
parameters.
Figure 4-46 IPCI information

Table 4-13 IPC Parameters

Parameter Description
IPC Name Enter the name of the IPC.
Select the stream type from Main Stream and Sub Stream
Stream Type
according to the actual situation.

49
 Parameter Description
IPC IP Enter the IP address of the IPC.
IPC Port Enter the Port number of the IPC.
IPC User Enter the username of the IPC.
IPC Password Enter the login password of the IPC.
Step 3 Click Save.
Step 4 (Optional) Apply the configuration to other devices.
1. Click Apply to , select the devices that you need to sync the configured parameters to,
and then click Config. The success icon ( ) will be displayed if the application is
successful; otherwise the failure icon ( ) will be displayed.
2. Click Return to return to the configuration page.

4.6.4.3 VTS

Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".
Step 2 Configure VTS parameters.
Figure 4-47 VTS configuration

50
 Table 4-14 VTO parameters

Parameter Description
Server Type Select the server type.
Server IP The IP address of the SIP server.
SIP Info Domain Name The domain name of the SIP server.
Register Time The register time of the SIP server.
Server Port The port number of the SIP server.
Add VTO Click Add VTO to add a new VTO.
VTO No. The added VTO number.
VTO Type Select Unit Door Station or Fence Station.
VTO IP Enter the IP address of VTO.
VTO Name Enter the name of VTO.
Add VTO
Username Enter the web login username.
Password Enter the web login password.
Enter the number in the following format:
Middle No.
Building number # Unit number # VTO number
Enable Select the checkbox to enable the server.
Step 3 Click Save.

4.6.5 Android Digital Signage

You can configure apps in batches, debug Android, and export logs.

4.6.5.1 Configuring APP

You can change the IP address of APP registration in batches.
Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".
Step 2 Click the App Config tab.
Step 3 Enter the IP address in APP IP Config.
Step 4 Click Modify.
Figure 4-48 Modify app configuration

Step 5 Apply the configuration to other devices.

51
 1. Click Apply to , select the devices that you need to sync the configured parameters to,
and then click Config. The success icon ( ) will be displayed if the application is
successful; otherwise the failure icon ( ) will be displayed.
2. Click Return to return to the configuration page.

4.6.5.2 Enabling Android Commission

Enable or disable the Android commission function.
Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".
Step 2 Click the Android Debug tab.
Step 3 Select On in ADB Enable.
Step 4 Click OK.
Figure 4-49 App Commission

Step 5 (Optional) Apply the configuration to other devices.

1. Click Apply to , select the devices that you need to sync the configured parameters to,
and then click Config. The success icon ( ) will be displayed if the application is
successful; otherwise the failure icon ( ) will be displayed.
2. Click Return to return to the configuration page.

4.6.5.3 Exporting Log

You can export the logs of Android digital signage.
Procedure
Step 1 Complete Step 1 to Step 3 in "4.6.1 Accessing the Configuration Page".
Step 2 Click the Export Log tab.
Step 3 Click Select Path to select the export path.
Step 4 Click Export Log, and then the exporting progress is displayed.
Figure 4-50 Modify app configuration

52
4.6.6 Alarm Host Devices
4.6.6.1 Device Information
You can view the device information on this page.
Figure 4-51 Device information

4.6.6.2 Configuring Network Parameters

Procedure
Step 1 Open the Tool, and then select .
Step 2 Select an alarm host device in the device list, and then click Get Device Info, or double-
click the device.
Step 3 (Optional) If the login dialog box is displayed, enter your username and password, and
then click OK.
Step 4 Configure parameters.

53
 Figure 4-52 Network parameters configuration

Table 4-15 Network parameters description

Parameter Description
Enable Select the check box to enable 2G/4G network.
Enable Mobile Data Select the check box to enable cellular data network.
Network Type Select the network type supported by the device.
APN Set the access point name for dial-up Internet access.
Authentication Type Select the authentication type for dial-up Internet access.
Dial-up No. Select the dial-up number for dial-up Internet access.
Username Select the username for dial-up Internet access.
Password Select the password for dial-up Internet access.
Step 5 Click Apply to apply the parameters to the device.

4.7 Configuring System Settings

You can configure the settings for system time, restart, restore, device password and video
password.

4.7.1 Timing
You can calibrate the device time on the Time page.
Procedure
Step 1 Click System Setting.

54
 Figure 4-53 Timing (1)

Figure 4-54 Timing (2)

Step 2 Click next to the device type, and then select one or multiple devices.

If the device is not in the device list, perform search operation again. For details, see "4.1
Adding Devices".
Step 3 Select the time sync method for the device.
● Manual sync: Specify the time, select the time zone, and then click Manual Sync. The
device time will sync with the setting.
● PC Sync: Click Sync PC. The device time will sync with the PC time.
● NTP sync: Select the Synchronize with NTP checkbox, and then set the parameters.

55
 Table 4-16 NTP Parameters

Parameter Description
Select UTC, and then select a time zone from the drop-down list on the
NTP
right.
Enter the IP address or domain name of the corresponding NTP server. The
NTP Sever
default NTP server is time.windows.com.
NTP Port Enter the port number of corresponding NTP server.
Enter the time interval at which the device synchronizes time with the NTP
Update Period
server.
Step 4 (Optional) Select the DST Enable (Daylight Saving Time) checkbox, and then set the
parameters.

Implement this step when you use the device in the countries or regions where DST is
used.

Table 4-17 DST Parameters

Parameter Description
DST Type Select Date or Week according to the actual needs.
Start Time
Set the DST start time and end time.
End Time
Step 5 Click Save to complete settings.

4.7.2 Rebooting
You can manually or automatically restart the device.
Background Information

Restart will interrupt operations, restart the device when it is idle.

Procedure
Step 1 Click .
Step 2 Click the Reboot tab.
Figure 4-55 Restart

Step 3 Click next to the device type, and then select one or more devices.

56
 If the device is not in the device list, perform search again. For details, see "4.1 Adding
Devices".
Step 4 Select the restart type for the device.
● Config Search: Search for the configuration information of the device. The success icon
( ) will be displayed if the search is successful; otherwise the failure icon ( ) will be
displayed.
● Auto reboot : Under Auto Reboot type, select the Auto Reboot checkbox, set the
specific day and time, and then click OK.
The device will restart at the set time.
● Manual reboot : Under Manual Reboot type, click Reboot.
The device restarts immediately.

4.7.3 Restoring
4.7.3.1 Restoring Default Configurations of Device

Background Information
You can restore settings except:
● Network settings such as IP address
● User information

Procedure
Step 1 Click .
Step 2 Click the Restore tab.
Figure 4-56 Restore default configurations

Step 3 Click next to the device type, and then select one or multiple devices.

If the device is not in the device list, perform search again. For details, see "4.1 Adding
Devices".
Step 4 Click Default and click OK to restore default configurations.

The results are displayed next to the device after restoring is completed. Icon ( ) means
success; icon ( ) means failure and you can click icon to view the details.

57
4.7.3.2 Restoring Factory Configurations of Device
You can restore the factory default configurations.
Procedure
Step 1 Click .
Step 2 Click the Restore tab.
Figure 4-57 Restore default configurations

Step 3 Click next to the device type, and then select one or more devices.

If the device is not in the device list, perform search again. For details, see "4.1 Adding
Devices".
Step 4 Click Factory Default , and then click OK to restore factory configurations.

The results are displayed next to the device after restoring is completed. Icon ( ) means
success; icon ( ) means failure and you can click icon to view the details.

4.7.3.3 Exporting Configurations

Procedure
Step 1 Click .
Step 2 Click the Restore tab.
Step 3 Click next to the device type, and then select one or multiple devices.

If the device is not in the device list, perform search again. For details, see "4.1 Adding
Devices".
Step 4 (Optional) Set Encrypt and Export Config File. under the Config File tab.
● If you select it, enter the password of the file you want to export. The password is
customized and must be 8 to 32 characters. Fill in this password when importing, or
you will fail to import. Click Export , select saving path, enter the file name, and then
click OK. If the device can encrypt and export, the configurations can be exported
normally.
● If you do not select it, Click Export , select saving path, enter the file name, and then
click OK.

The results are displayed next to the device after restoring is completed. Icon ( ) means
success; icon ( ) means failure and you can click icon to view the details.

58
 Figure 4-58 Encrypt and export config file

4.7.3.4 Importing Configurations

Procedure
Step 1 Click .
Step 2 Click the Restore tab.
Step 3 Click next to the device type, and then select one or multiple devices.

If the device is not in the device list, perform search again. For details, see "4.1 Adding
Devices".
Step 4 (Optional) Set Decrypt and Import Config File. under the Config File tab.
● If you select it, enter the password of the file you want to import. The file must be
encrypted and exported before. The password is the same as the exporting one. Click
Import , click OK on the Notice page, select saving path, enter the file name, and then
click OK to apply the imported configurations to all devices of the same type, same
model and same version.
● If you do not select it, click Import , click OK on the Notice page, select saving path,
enter the file name, and then click OK to apply the imported configurations to all
devices of the same type, same model and same version.

The results are displayed next to the device after restoring is completed. Icon ( ) means
success; icon ( ) means failure and you can click the icon to view the details.
Figure 4-59 Decrypt and import config file

59
4.7.4 Changing Device Password
You can change the device login password.
Procedure
Step 1 Click .
Step 2 Click the Device Password tab.
Figure 4-60 Device password

Step 3 Click next to the device type, and then select one or multiple devices.

If you select multiple devices, the login passwords must be the same.
Step 4 Set the password.
Follow the password security level hint to set a new password.

Table 4-18 Password parameters

Parameter Description
Enter the device old password. To make sure that the old password
Old Password
is entered correctly, you can click Check to verify.

New Password Set password according to the password strength prompt.

Confirm Password Confirm the new password.

Step 5 Click OK to complete modification.

60
4.7.5 Batch Configuration
4.7.5.1 Video Standard
There are two video standards, PAL and NTSC.
Procedure
Step 1 Click .
Step 2 Click the Batch tab.
Figure 4-61 Table configuration

Step 3 Click next to the device type, and then select one or multiple devices.

● If the device is not in the device list, perform search again. For details, see "4.1 Adding
Devices".
● If you do not know which device the video file is exporting, you can select multiple

devices, and then the system will go through each one until successful.
Step 4 Select PAL or NTSC from the Video Standard drop-down list, and then click Save.

The results are displayed next to the device after restoring is completed. Icon ( ) means
success; icon ( ) means failure and you can click icon to view the details.

4.7.5.2 Table Configuration

The Table Config function enables you to perform some device configurations in batches. This is
applicable when you have a lot of devices to configure. Configurations include modifying IP,
creating and modifying password, upgrading devices, adding allowlist and blocklist, and setting
encoding parameters.
Procedure
Step 1 Click .
Step 2 Click the Batch Config tab.
Figure 4-62 Table configuration

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 ● If the device is not on the device list, perform search again. For details, see "4.1 Adding
Devices".
● If you do not know which device the video file is exporting, you can select multiple

devices, and then the system will go through each one until successful.
Step 3 In the Table Config section, click Open to open the template, fill in the sheet(s) as
required, and then save the template locally.

The Result column of the template displays whether the configuration is successful. You
do not need to enter.
Step 4 Select a configuration type from the Operation Type drop-down list, click Config, select
the template you saved, and then click Open.
Figure 4-63 Import template

Table 4-19 Description of the operation type

Operation Type Description

Batch Modify IP Change passwords in the table in batches.
Generate Password Generate password in batches.
Modify Password Change login password in batches.
Batch Upgrade Update devices in batches.
AllowlistAdd Configure IP addresses in Allowlist in batches.
BlocklistAdd Configure IP addresses in Blocklist in batches.

Configure encoding parameters in batches.

Encode Config
Only supports H264 or H265, stream and enabling or disabling
intelligent encoding.

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 Operation Type Description
Change the VTO password of engineering, duress, unlock and
VTO Password
issuing card in batches.
Batch Modify Active
Modify the active registration of the devices in batches.
Registration
Step 5 Open the template to confirm the result, and then view the Result column.

4.7.6 License
4.7.6.1 Update the Device License
If there is a problem with the device license, you need to update the license. Through this method,
you need to contact technical support to apply for a license through the license application
electronic flow.
Procedure
Step 1 Click , and then select License > General.
Step 2 Select one or more devices to be authorized in the device list.
Step 3 Click Export to export the device configuration information to the computer.

If the export configuration is successful, is displayed on the right side of the device; if
the export configuration fails, is displayed on the right side of the device. Click or
to view the detail information.
Step 4 Contact your technical support personnel to obtain the license.

License needs to bind the device configuration information. Please provide your device
configuration information when you contact the technical support personnel.
Step 5 Export the license to the device.
● Click Select to select the applied license.
● Click Import to import the license to the device.
Figure 4-64 Update the device license

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4.7.6.2 One-click Grant Device License
You can use this method when the company's R&D personnel need to temporarily grant a device
license. Through this method, you can directly grant a license to a device without applying for a
license through the electronic flow. The license validity period is 30 days.
Background Information

● Only company employees have the permission to perform this operation.

● Perform operations on the Intranet of the company.
● The authorization content is the configuration of the filled P/N.

Procedure
Step 1 Click , and then select License > Repair.
Step 2 (Optional) If you have not logged in, click Login , enter the Job Number and the
Password in the pop-up dialog box, and then click OK.
Step 3 Select one or more devices to be authorized in the device list.
Step 4 Enter the P/N of the device, and then click One-click reset.
If one-click reset is successful, is displayed on the right side of the device; if the one-
click reset fails, is displayed on the right side of the device. Click or to view the
detail information.
Figure 4-65 One-click reset

4.7.6.3 Online Upgrade

Procedure
Step 1 Click , and then select License > Online Upgrade.
Figure 4-66 Online Upgrade

Step 2 Click Export Info to export the PC information to a dat file.

Step 3 Apply for a license file with the exported dat file.

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 Step 4 Click Import, select the license file you applied for, and then wait for the activation to
complete.
After the activation is complete, go to the Online Upgrade page to check whether the
online upgrade function is available. For details, see "4.5 Online Upgrade".

4.7.7 LLDP
LLDP is used to get the neighbor information of the devices and discover the network topology.
Procedure
Step 1 Select System Settings > LLDP.
Step 2 Select devices on the device tree.
Figure 4-67 LLDP

Step 3 Enable LLDP function.

If this function is disabled, it will take approximately 2 minutes for the network topology
to update.
Step 4 Click Save.
Results
● The device displays , which means LLDP is successfully enabled.
● The device displays , which means LLDP is failed to enable. You can click this icon to view
failure details.

4.8 Resetting Device Password

You can reset device password.

● The password resetting operation can only be performed to the devices in the same network
segment with the ConfigTool PC. To reset other password on the device, you need to log in with
the admin account.
● You can only reset the password of initialized devices.
● Some devices do not support the password reset function.

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4.8.1 Resetting Password in Batches
Reset password of two or more devices in batches. You can only use the XML method to reset
passwords in batches.
Procedure
Step 1 Click .
Step 2 Select the devices that need to reset password, click Batch Reset , and then click Agree
and OK.
Step 3 Export XML.
1. Click BrowsePath to select the save path for the exported XML file.
2. Click Next to export the file.
Step 4 Use the enterprise email that is officially certified by device manufacturer to send the
ExportFile.xml file to the local technical support, and then get the result.xml file from the
technical support.
Figure 4-68 Reset ExportFile.xml

Step 5 Import XML.

If the Reset Password-Import XML page is closed, click Import Result.xml on the Reset
Password page, and then import the result.xml file from the displayed dialogue box.
1. Click Open to import the result.xml file from the save path.

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 Figure 4-69 Reset password

2. Click Next to start importing.

After exporting the XML, the Reset Password-Modify Password page is displayed.
Figure 4-70 Reset password-modify password

Step 6 Enter the new password, and then confirm the password.
Step 7 Click Finish to start resetting the password.
The result is displayed next to the device after operation is completed. Click the success
icon ( ) or click the failure icon ( ) for the details.

4.8.2 Resetting Password of One Device

This operation is only applicable to a single device.
Procedure
Step 1 Click .

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 Step 2 Select the device that needs to reset the password, and then click Reset.
Step 3 Reset password.
● Reset by scanning QR code.
1. Select QR Code from the Reset Mode drop-down list.
2. Perform operations according to the instructions on the interface to obtain the
security code.
3. Enter old password, new password, and confirm password.
● Reset by sending XML file. For details, see "4.8.1 Resetting Password in Batches".

Step 4 Click OK to start resetting the password.

The result is displayed next to the device after restoring is completed. Click the success
icon ( ) or click the failure icon ( ) for the details.

4.9 Building Configuration

You can link building devices with organization nodes and send configurations to the actual VTO or
VTH.

● Building configuration supports two modes: generating configuration and distributing, and
importing configuration and distributing. You can switch the mode on the lower-right corner of
the page.
● The device tree supports viewing by IP and SN. You can switch the display mode through the
drop-down list.
Figure 4-71 Building configuration page

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4.9.1 Generating Configuration and Distributing
4.9.1.1 Configuring Global Parameters
Configure the information of the server, VTO and VTH devices.
Procedure
Step 1 Select Building Config > Device Tree.
Step 2 Configure device information.
Figure 4-72 Global parameters

Table 4-20 Global parameters description

Parameters Description
Center Number Enter the center number. It is 888888 by default.
Server Type Select server type. It is Express/DSS by default.
Server Address Enter server address. The default address is 192.168.1.108.
Server Username Enter server username. By default, the username is admin.
Server Password Enter server password.
Enter the SIP domain and registration password. They are VDP
SIP Domain
and 123456 by default.
Registered PWD Enter the registered password.
● The username and password are admin and admin123 for
VTO/VTH Username and VTO.
Password ● The username and password are admin and 123456 for
VTH.

Step 3 Click Save.

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4.9.1.2 Adding Organization Node

Procedure
Step 1 Select Building Config > Device Tree.
Step 2 Click Add Node to add building organization node.
Figure 4-73 Add nodes

Enable Building , Unit and Floor when you need to select them.
● When selecting Fence Station, there will be a node under the project.
● When selecting Unit VTO (main) or Unit VTO (sub), there will be a main or sub unit
VTO.
● When the unit is disabled, the VTO will be added under the building. If the building is

disabled, the VTO will be added under the project.

● The maximum number if device nodes allowed is 10,000.

● The host is created in the project node by default.

● The villa station is divided into the main villa station and sub villa station, among

which the sub villa station can associate multiple devices.

Step 3 Right-click the node to rename, add, delete nodes.

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 Figure 4-74 Node operations

Step 4 Click OK.

Related Operations
● Delete nodes
Select the node that you want to delete, and then click Delete Node to delete the node.
● Export nodes
Select the node you want to export, and then click Export Node to export the corresponding
node, or click Export All Node to export all nodes.
● Import modes
If the node tree is not created, you can click Import Node, and then select the previously
exported node tree file to automatically create the node tree.

4.9.1.3 Configuring Linkage

Link the devices with organization nodes, and then you can check the linkage information sending
status.
Procedure
Step 1 Select Building Config > Device Tree.
Step 2 Select a cascade mode.
● Do not Cascade: Do not cascade second confirmation station to the main VTH.
● Cascade Second Confirmation Station: Cascade second confirmation station to main
VTH.
Step 3 Select a device from the device tree and a node from the organization nodes tree, and
then click Association.

You can only associate one device with one node to an operation.
Step 4 Click Association List, select devices to be sent, and then click Config.
● means that the linkage sent successfully.
● means that the linkage sent failed. Click to check for the reasons.

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 Figure 4-75 Association list

4.9.1.4 Linking Devices in Batches

You can link the devices with organization nodes in batches through the template.
Procedure
Step 1 Select Building Config > Device Tree.
Step 2 Select the nodes to be linked, and then click Export Node.
Step 3 Select the exported table destination path, and then click Save.
Step 4 Open the table, enter the serial number of each device linking with each node, and then
save the file.
● The entered SN must belong to devices existing under the device tree. Otherwise the
linkage might fail.
● VTH can only link with VTH devices.

Step 5 Click Batch Association, and then select the finished table.
Step 6 Click Association List , select devices to be sent, and then click Config.
● means that the linkage sent successfully.
● means that the linkage sent failed. Click to check for the reasons.
Figure 4-76 Association list

4.9.1.5 Exporting Related Information

You can export related information table to your PC.
Procedure
Step 1 Select Building Config > Association List.
Step 2 Select devices to be exported, and then click Export Table.
Step 3 Select storage path, and then click Save.
Step 4 Open the table on local, and then you can view the related linkage information.

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4.9.2 Importing Configuration and Distributing
Procedure
Step 1 Click .

Step 2 Click on the lower-right corner of the page to switch to importing configuration
mode.
Step 3 Click Download to download the template file, and then enter configuration information
in the file.

Supports setting VTS/VTO/VTH configuration. View details in the download template.

Step 4 Click Import Table to import the configuration file into the Tool.

If there are uninitialized devices in the file, the tool will automatically initialize them and
assign IP to them.
Figure 4-77 Import configuration file

Step 5 Select the device to be configured, and then click Config to apply the configurations.
After the configuration is complete, each device displays the corresponding configuration
result, and you can click and view it.

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4.10 CGI Protocol
You can modify device password or other parameters through CGI commands and table. Make sure
that you have the corresponding commands from technical support in advance.

Use https protocol when configuring information; otherwise the prompt Operation via http is not
safe will appear.

4.10.1 CGI Command Configuration

Procedure
Step 1 Click .
Step 2 Enter the Url path, and then click Config.
1. If shows next to the device IP, it means that the configuration failed. You can click
the icon to see details.
Figure 4-78 Error message

2. Incorrect username or password means that the username and password you have
entered in Search Settings are different from that of the device.
3. Change in Search Settings to the username and password of the device, and then
configure CGI commands again.
4. When succeeding, shows next to the device IP.
Figure 4-79 CGI command success

4.10.2 Changing CGI Commands in batches

Procedure
Step 1 Click .
Step 2 Select the device that you want to configure in batches, click Batch CGI Commands, and
then enter the Url path.
Step 3 Click OK.

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 Make sure that the Url paths of selected devices are the same.
Figure 4-80 Batch CGI commands

4.10.3 Table Configuration

Procedure
Step 1 Click .
Step 2 Click Open Template, and then enter IP address, port No., username, password, and CGI
commands content.
Step 3 Save the template, and then close it.
Figure 4-81 Template

Table 4-21 Parameter description of the template

Parameter Description
IP Address
Port
Enter the device IP, port, login username and password.
Username
Password
The command path of the device CGI configuration. Sending
CGI Commands Content
configuration through non-default port is available.
Protocol (0 - http，1 - https) Http and https are available.
Result The result of the CGI command execution.
Step 4 Return to CGI protocol page, and then click Table Configuration.
Step 5 Select the completed template, and then click Open to import the template. The devices
in the template will be configured as the template.
After the configuration is completed, the success prompt is displayed. You can check the
result in the template.

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Figure 4-82 Select a template

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 5 Help
This chapter introduces how to view the help file, QA file and software version, how to set network
parameters and upgrade parameters.

5.1 Help File

● Click at upper-right corner, and then select Help to view the user's manual.
● Click , and then select QA to view the file on frequently asked questions and the answers.

5.2 Software Version

Click , and then select About to view privacy policy, open source and software version.
Figure 5-1 About

5.3 Settings
5.3.1 Configuring Parameters
Configure the mode when logging into the device and the parameters related to upgrading the
device, such as upgrade timeout, update timeout interval, network timeout interval and upgrade
speed.
Procedure
Step 1 Click on the upper-right corner of the page, and then click Setting.
Step 2 Configure the mode when logging in to the device and the parameters related to
upgrading the device.
Step 3 Click OK.

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 Figure 5-2 Setting

Table 5-1 Setting Parameters

Parameter Description
● Security Mode (default): Log in only with secure authentication
method.
● Compatibility Mode : Try to log in with secure or insecure
authentication method. It has potential risks and is not
Login Mode recommended to be used.

Compatibility mode has potential security risks. It is recommended to

log in with security mode.

The maximum upgrade time for a single device when the device is
upgraded.
Update Timeout (/Min)
When the device upgrade time is longer than the set value, the
system notices that the upgrade failed.

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 Parameter Description

The maximum timeout for network connection when the device is

upgraded.
Network Timeout (/Sec)
When the network timeout is longer than the set value, the system
stops upgrading.

Select the loading speed when upgrading.

● If package < 100 MB, the Tool loads the package 1 KB every time.
The speed cannot be modified.
Upgrade Speed (/Time) ● If package size ≥ 200 MB, the Tool loads the package 16 KB every
time. The speed cannot be modified.
● If 100 MB ≤ package size < 2 G, the Tool loads the package 1 KB
every time. To speed up the process, you can set the speed to 16
KB every time. For details, see "5.3 Settings".

Output Log
Join Experience Program Click to enable the function, and click to disable the
function.
Device Online Update
Download Path Select the storage path for the online upgrade package download.

5.3.2 Login Authentication

● Device program version is low. Please upgrade the device or enable [ConfigTool]
Compatibility Mode.
In security mode, there is a Login Failed dialog box if the added device does not support
logging in with security mode.

Operate according to the instructions and add the device again, when this hint appears. There
are two methods and you can select from.
We recommended upgrading the device bin which is available to log in by Security Mode. It
can ensure the security of system.
Click , and select Setting , and then switch login mode to Compatibility Mode.
● Device program version is low. Please upgrade the device or enable [ConfigTool]
Compatibility Mode.
Devices searched by network segment can all be successfully searched, regardless of if the
devices support logging in with security mode.

Device searching does not trigger device login, and the login authentication is not performed.
The device list is displayed normally.
● Login failed. Device program version is low. Please upgrade the device or enable
[ConfigTool] Compatibility Mode.
In security mode, if the operated device does not support logging in with security mode but has
to be upgraded, restarted and so on.

Operate according to the instructions and then repeat the failed operations when this hint
appears. There are two methods. You can select one of them.

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 It is recommended to upgrade the device bin which is available to log in by Security Mode. It
can ensure the security of system.
Click , and select Setting , and then switch login mode to Compatibility Mode.
● Compatibility Mode has potential security risks. Continue?

Click , then select Setting , and switch login mode to Compatibility Mode.
Figure 5-3 Switch to compatibility mode (1)

● Compatibility Mode has potential security risks. Security Mode is recommended.

Switch login mode to Compatibility Mode , and click OK to confirm.

Compatibility mode has potential security risks. Think twice before operating.

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Figure 5-4 Switch to compatibility mode (2)

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Appendix 1 Cybersecurity Recommendations
The necessary measures to ensure the basic cyber security of the platform:
1. Use Strong Passwords
Please refer to the following suggestions to set passwords:
● The length should not be less than 8 characters.
● Include at least two types of characters; character types include upper and lower case letters,
numbers and symbols.
● Do not contain the account name or the account name in reverse order.
● Do not use continuous characters, such as 123, abc, etc.
● Do not use overlapped characters, such as 111, aaa, etc.

2. Customize the Answer to the Security Question

The security question setting should ensure the difference of answers, choose different
questions and customize different answers (all questions are prohibited from being set to the
same answer) to reduce the risk of security question being guessed or cracked.
Recommendation measures to enhance platform cyber security:
1. Enable Account Binding IP/MAC
It is recommended to enable the account binding IP/MAC mechanism, and configure the
IP/MAC of the terminal where the commonly used client is located as an allowlist to further
improve access security.
2. Change Passwords Regularly
We suggest that you change passwords regularly to reduce the risk of being guessed or cracked.
3. Turn On Account Lock Mechanism
The account lock function is enabled by default at the factory, and it is recommended to keep it
on to protect the security of your account. After the attacker has failed multiple password
attempts, the corresponding account and source IP will be locked.
4. Reasonable Allocation of Accounts and Permissions
According to business and management needs, reasonably add new users, and reasonably
allocate a minimum set of permissions for them.
5. Close Non-essential Services and Restrict the Open Form of Essential Services
If not needed, it is recommended to turn off NetBIOS (port 137, 138, 139), SMB (port 445),
remote desktop (port 3389) and other services under Windows, and Telnet (port 23) and SSH
(port 22) under Linux. At the same time, close the database port to the outside or only open to a
specific IP address, such as MySQL (port 3306), to reduce the risks faced by the platform.
6. Patch the Operating System/Third Party Components
It is recommended to regularly detect security vulnerabilities in the operating system and third-
party components, and apply official patches in time.
7. Security Audit
● Check online users: It is recommended to check online users irregularly to identify whether
there are illegal users logging in.
● View the platform log: By viewing the log, you can get the IP information of the attempt to
log in to the platform and the key operation information of the logged-in user.
8. The Establishment of a Secure Network Environment
In order to better protect the security of the platform and reduce cyber security risks, it is
recommended that:
● Follow the principle of minimization, restrict the ports that the platform maps externally by
firewalls or routers, and only map ports that are necessary for services.

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● Based on actual network requirements, separate networks: if there is no communication
requirement between the two subnets, it is recommended to use VLAN, gatekeeper, etc. to
divide the network to achieve the effect of network isolation.

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