Session Plan
BASIC COMPETENCY
No. Unit of Competency Module Title Code
Lead workplace Leading workplace 500311109
1.
communication communication
500311110
2. Lead small teams Leading small teams
Develop and practice Developing and practicing 500311111
3.
negotiation skills negotiation skills
500311112
Solve problems related to Solving problems related to
4.
work activities work activities
500311113
Use mathematical concepts Using mathematical concepts
5.
and techniques and techniques
500311114
6. Use relevant technologies Using relevant technologies
Date Developed: Document No.
Issued by:
August 1, 2023
Events Management Services NC Page 1 of 65
III Developed by:
JET TECHNOLOGICAL
CENTER INC. Revision #
SESSION PLAN
Sector : TOURISM
Qualification Title : Events Management Services NCIII
Unit of Competency : Lead Workplace Communication
Module Title : Leading Workplace Communication
LO1. Communicate information about workplace processes.
LO2. Lead workplace discussions.
LO3. Identify and communicate issues arising in the workplace
A. INTRODUCTION: This module covers the knowledge, skills and attitude required to lead in the dissemination and discussion of idea, information and
issues in the workplace.
B. LEARNING ACTIVITIES
LO 1: Communicate information about workplace processes
Learning Content Methods Presentation Practice Feedback Resources Time
Date Developed: Document No.
Issued by:
August 1, 2023
Events Management Services NC Page 2 of 65
III Developed by:
JET TECHNOLOGICAL
CENTER INC. Revision #
Lecture/discussion Trainer discusses Answer Compare -CBLM - 2 hrs.
1. Communicate Information sheet 1.1- Self-Check answers to Information Sheet
information about 1 p.11-17 no.1.1-1 answer key 1.1- 1.1-1
workplace processes. PPT Communication 1 -Power point
Skills Presentation
2. Lead workplace Lecture/Discussion Trainer discusses -Laptop
Answer
discussions. Information sheet 1.1- Compare Information Sheet
Self-check
1 p.11-17 answers to Laptop,
1.1-2
PPT Communication answer key 1.1- Modem
Skills 2
3. Identify and Lecture/Discussion Trainer discusses Answer Compare Information Sheet
communicate issues Information sheet 1.1- Self-check answers to Laptop
arising in the 1 p.11-17 1.1-3 answer key 1.1- Modem
workplace. 3
Date Developed: Document No.
Issued by:
August 1, 2023
Events Management Services NC Page 3 of 65
III Developed by:
JET TECHNOLOGICAL
CENTER INC. Revision #
LO2: Lead workplace discussions.
Learning Content Methods Presentation Practice Feedback Resources Time
Lecture/Discussion Trainer discusses Answer Compare
1. Method/techniques of Information Sheet no. Self-Check answers to
discussion 1.2-1 no.1.2-1 answer key 1.2-
p-25-38 1
-View
Method/techniques of
discussion
Compare
Lecture/Discussion Trainer discusses Answer
2.HOW TO Lead discussion answers to Information Sheet
Information Sheet Self-Check
answer key 1.2- Used source documents
no.1.2-2 no.1.2-2
2 Information sheet 2 hrs
Method/ Task sheet
techniques of Performance Criteria
discussion Checklist
Activity Perform
Evaluate
Task Sheet
Lecture/Discussion Performance
3. How to solicit response No. 1.2-2
using
Performance
Criteria
Checklist no.
1.2-2
Date Developed: Document No.
Issued by:
August 1, 2023
Events Management Services NC Page 4 of 65
III Developed by:
JET TECHNOLOGICAL
CENTER INC. Revision #
LO3: Identify and communicate issues arising in the workplace
1. Identify problems and Lecture/Discussion Trainer discusses Answer Compare Laptop, Modem 2 hrs
issues Information Sheet no. Self-Check answers to Information Sheet
1.3-1 no.1.3-1 answer key 1.3-
P45-50 1 Information Sheet
Video presentation Task Sheet
https://www.youtube. Performance Criteria
com/watch?v=o7- Compare Checklist
Answer
bbd1F9bk Types of answers to
Self-Check
Lecture/Discussion conflict in the work answer key 1.3-
2.Organizing information on no. 1.3-2
2 Information Sheet
problem and issues
Self-Check
Perform Job sheet
Evaluate Performance Criteria
Task Sheet
Performance Checklist
1.3-3
using
3. Relating problems and Lecture/Discussion Trainer discusses Performance
issues Information Sheet Answer Criteria
1.3-3 Self-Check Checklist no.
no. 1.3-3 1.3-3
Video presentation
4. Communication barriers Lecture/Discussion https://www.youtube. Perform Job Compare
affecting workplace com/watch?v=o7- sheet no. answers to
discussions bbd1F9bk Types of 1.3-3 answer key 1.3-
conflict in the work 3
Evaluate
Performance
using
Date Developed: Document No.
Issued by:
August 1, 2023
Events Management Services NC Page 5 of 65
III Developed by:
JET TECHNOLOGICAL
CENTER INC. Revision #
Performance
Criteria
Checklist no.
1.3-3
C. ASSESSMENT PLAN
Learners will be given the following:
1. Written test
2. Oral Examination
3. Interview
D. TRAINER’S SELF-REFLECTION OF THE SESSION
1. The whole session presented the Multiple operations involving several topics areas are communicated accordingly. It covered the
knowledge, skills and attitudes required for the learner to acquire effectively. The whole session plan was effective.
Date Developed: Document No.
Issued by:
August 1, 2023
Events Management Services NC Page 6 of 65
III Developed by:
JET TECHNOLOGICAL
CENTER INC. Revision #
Date Developed: Document
Events Management Services Issued by:
NC III Page 7 of 65
Developed by:
