Hik-Connect App
How to Add a Device to Your Account
By Serial Number and Verification Code
(Using a Smart Phone)
© 2016 Hikvision USA Inc. and Hikvision Canada Inc. All Rights Reserved. Confidential and Proprietary
Access Your Account
Launch the Hik-Connect App[1] 1
Choose your desired login
method [2]
3 4
c 5 5
Login with your User Name/
Email [3] or Mobile Number [4] 6 6
and Password [5]
Click LOGIN[6]
2 2
© 2016 Hikvision USA Inc. and Hikvision Canada Inc. All Rights Reserved. Confidential and Proprietary
Gather the Necessary Information
To add a device you will need the serial number
and verification code
7
The serial number appears on a label on the
device. [7]
Both the S/N and the verification code appear in the recorder console menu
screens. Right click on the Live View screen then choose Menu [8] then System
Information [9] The serial number and verification code are shown [10]
9
10
© 2016 Hikvision USA Inc. and Hikvision Canada Inc. All Rights Reserved. Confidential and Proprietary
Gather the Necessary Information
Other ways to obtain the serial number and verification code:
The verification code appears in the recorder console menu screens. Right click
on the Live View screen then choose Menu [11] then System Configuration [12]
The verification code is shown [13]
11
12 13
14
The QR code [14] (if scanned) contains the model,
serial number and verification code
The serial number and verification code also
appear on the label for new IP cameras [15] 15
© 2016 Hikvision USA Inc. and Hikvision Canada Inc. All Rights Reserved. Confidential and Proprietary
Hik-Connect Tab: Add Device
16 18
Check that the Hik-Connect screen [16] is
displayed
Press the Hik-Connect icon [17] if necessary
Click the “Plus icon” + [18]
Dismiss the QR Code scanner by touching the
pencil icon [19] at the upper right
Optionally, if the device QR code is available it 17
can be scanned to capture the data
19
© 2016 Hikvision USA Inc. and Hikvision Canada Inc. All Rights Reserved. Confidential and Proprietary
Enter Device S/N and Search
Enter the 9 digit serial number of 20
the device to be added [20] 21
Click the Search icon [21]
22
If the device can be accessed, it
will appear on the RESULTS 23
screen [22]
In the Results screen click Add [23]
© 2016 Hikvision USA Inc. and Hikvision Canada Inc. All Rights Reserved. Confidential and Proprietary
Enter Verification Code
Enter the 6 character verification 26
code using all capital letters[24]
Click OK [25]
The App will add the device [26]
When you see the Adding Completed •••••• 24
message [27], press the arrow at the
upper left [28] 25 28 27
© 2016 Hikvision USA Inc. and Hikvision Canada Inc. All Rights Reserved. Confidential and Proprietary
Device Available for Viewing
Once a device has been added,
29
the App will give you the option
to view cameras connected to 30 31
the device [29]
Click one of the camera
rectangles to begin to view
video [30]
Click a “plus” + [31] icon to view
more cameras
© 2016 Hikvision USA Inc. and Hikvision Canada Inc. All Rights Reserved. Confidential and Proprietary
