AccuScreen UK Servman
AccuScreen UK Servman
and
Automated ABR Screener
Service Manual
GN Otometrics A/S
2 Dybendalsvaenget, P.O. Box 119
DK-2630 Taastrup, Denmark.
Phone: +45 72 111 555
Fax: +45 45 72 111 548
E-mail: info@gnotometrics.dk
www.gnotometrics.com
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AccuScreen Service Manual
TABLE OF CONTENTS
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AccuScreen Service Manual
User:
• Short functional tests (Self tests)
• Cleaning of device and accessories
• Troubleshooting according to the „troubleshooting guide“
Manufacturer
• extensive repair including replacement of essential parts and
components
• probe calibration
• software upgrades
• service including calibration and final testing
Note:
Repairs and service including calibration of the AccuScreen must be carried out
only by the manufacturer or by service centres authorised by the manufacturer.
If the AccuScreen is subjected to unauthorised service or repair, the
manufacturer reserves the right to refuse any liability for the operational safety,
the reliability or the efficiency of the device
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final assembly
S H I P P I N G fz
'up1.exe' software
'ES-Tool' upload
Internet &
licencing
'license1.exe'
'device check
'set_cal.exe' after SW
configuration
/firmware update'
final assembly
madsen
S H I P P I N G madsen
ANNUAL SERVICE
'annual test'
'Release Manager' includes
'set_cal.exe' firmware upgrade
test
'probe test'
REPA IR
testing the
replace probe
probe calibration
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4.1 PC software
up1.exe DOS tool for software upload.
set_code1.exe DOS tool to send the license code to the device to unlock the
software.
Release Manager Tool which updates the newest software release automatically.
IRDA Test Tool to test the IRDA link between device and PC.
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5 TEST PROCEDURES
The final test includes the device check after software configuration.
The final test includes the annual test and the check following software upgrades.
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AccuScreen Service Manual
Note:
The clock battery of the device must be replaced every three years to make sure
that the date and time functions work correctly. In order to change the battery
you need a soldering gun and you must open the device. A ‘final test’ is
therefore necessary after replacing the battery.
For detailed work instructions for changing the battery, see appendix H.
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6. FINAL ASSEMBLY
Check the manufacturing and serial number sticker.
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7. TROUBLESHOOTING
Change Battery Battery empty < 5.5 Volt Replace the battery
before continuing with
the measurement
Battery charge low Replace the battery
<5.8 Volt before continuing with
the measurement
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AccuScreen Service Manual
Error Message Cause Solution
“Codec failure” was
displayed the device will
be automatically turned
off.
LCD test failed Contact your service
department
LED blinks, number code Internal error code Please note code and
is showed in upper left contact service
corner department
System Error System malfunction Contact your service
department
The calibration date has Contact your service
expired. Please have the department.
device calibrated soon.
The boxes on the left contain the steps you should follow. To the right of these
boxes are instructions on how to do the steps. The procedure on how to handle
the problem is listed to the right.
o If the trouble shooting hints require you to open the device, to replace
e. g. the processor board, follow all steps in the flowchart to ensure
that you replace the right unit.
o If you cannot repair the device by following the hints, go to the next
step. Maybe the failure can be solved in a subsequent step!
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AccuScreen Service Manual
7.2.1 Device
- sockets
external - display
demage check - housing
- Menu (Options
do the -> Selftest)
selftests
- check connection LCD display
- check soldering points on LCD
LCD -test - replace LCD panel
- replace processor board
- remove battery
open device - remove screws (6 pices)
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7.2.2 Probe
probe OK
probe - test ok
79 +-3dB
Spk1 1000Hz - speaker defect resp. recalibration
fail
test - replace probe
ok
79 +-3dB
Spk2 1000Hz - speaker defect resp. recalibration
test - replace probe
.
94 +-2dB
Mic cal - microphone defect resp. recalibration
test - replace probe
.
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AccuScreen Service Manual
IRDA
printer
ABR trunk
cable
-connect the cable with the 'ABR trunc - replace ABR trunk cable
leakage cable test adapter'
resistance test -follow the ABR trunk cable test
document (appendix)
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8. SUPPLIES
8.1 Accessories
FZ part GN part
Units Reference Description Design Manufacturer
no. number
Accessory box
1389 Accessory box AS complete
1069 Accessory box
1040 1/5 Cleaning wire 1-08-038
1339 50 / 200 blue Eartip DP 4 mm 4.0 mm 8-68-31200
1340 50 / 200 red brown Eartip DP 4.5 mm 4.5 mm 8-68-31201
1341 50 / 200 green Eartip DP 5.0 mm 5.0 mm 8-68-31202
1342 50 / 200 iceblue Eartip DP 5.5 mm 5.5 mm 8-68-31203
transparen
1343 50 / 200 t Eartip DP 6.0 mm 6.0 mm 8-68-31204
1344 50 / 200 white Eartip DP 7.0 mm 7.0 mm 8-68-31205
1345 50 / 200 blue Eartip DP 8.0 mm 8.0 mm 8-68-31206
1346 50 / 200 red Eartip DP 9.0 mm 9.0 mm 8-68-31207
1347 50 / 200 redbrown Eartip DP 10 mm 10.0 mm 8-68-31208
white
1487 50 / 200 aluminium Eartip DP 11 mm 11.0 mm 8-68-31215
1488 50 / 200 ivory Eartip DP 12 mm 12.0 mm 8-68-31216
1368 50 / 200 green Ear tip DP mushroom 8-68-31209
1369 50 / 200 yellow Ear tip DP tree 8-68-31210
1414 AS Accessory box label
Case
Case green "AS" + Inlay T
1415 1/5
Mad
1387 Case green "AS" printed
1388 Inlay T Madsen
1372 Test cavity DP
1112 Charger FW 7206/09
1089 Accu T Ni MH 6V/1500 mAh
1113 Main adapter f. char. Euro
Main adapter f. char.
1114 USA/Japan
Main adapter f. char.
1115 Australia
1117 Main adapter f. char. WW
1116 Main adapter f. char. UK
Cables
1307 Transfer cable PC serial
1367 Label printer cable
1370 ABR trunk cable 8-71-83500
1371 Electrode cable set 8-71-83600
1326 1/5 IR - adapter
1425 USB/Serial converter on request
1491 Cable clip
Probe
1402 Probe DP 8-69-26600
1401 Probe TE 8-69-26500
1361 1/5 blue Probe tip TEOAE+DPOAE 1-21-62600
1362 1/5 green Probe tip TEOAE 1-21-62700
1353 1/5 yellow Acoustic filter DP 8-68-31300
Various accessories
1384 Label printer Dymo LabelWriter 330 T Dymo 8-62-36100
1405 Label for Label printer 54x101mm 220 pc Dymo 1-26-230
1420 AccuLink SW
1440 400 Electrodes 1 pkg (3 in each pkg)
Electrodes 20 packages 8-64-21100
Electrodes 100 packages 8-64-21200
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AccuScreen Service Manual
Manuals
FZ part GN part
Units Reference Description Design Manufacturer
no. number
1421 User Manual Basic 7-26-68300
1422 User Manual PRO 7-26-68100
1423 Quick guide Basic 7-26-68400
1424 Quick guide PRO 7-26-68200
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9. MAINTENANCE
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Then:
Or:
D Use the cleaning wire (C) to take out the acoustic filter
disc (D) from the probe tip
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Regular cleaning
- Use a wet tissue for regular surface cleaning.
- Immerse for 5-10 min. in a lukewarm mild soap
water bath.
Disinfecting
Immerse for 5-10 min. in a bath of chemical
disinfectant ethanol (70-80%), propanol (70-80%9 or
aldehydes (2%-4%).
Sterilization
Use autoclaving in accordance with the national
standards for vapor sterilization with an exposure
time up to 45 min. at a maximum temperature of
150°C.
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To open the device unscrew the 6 screws (*), after repair remount the screws and
seal off the screws with sealing wax (see picture).
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11. APPENDICES
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Appendix A – Device Check Procedure after SW Configuration/Firmware Update
General remarks
All devices are delivered fully tested, which means that every function supported by
the hardware is tested.
The final production step is the uploading of the software package, as required by
the customer. After this step, an additional final test is needed.
The test should cover hardware failures as well as faulty software uploads.
Material:
• AccuScreen device with fully charged battery
• PC or laptop equipped with a serial port and the firmware CD
• Transfer cable for uploading software
• License code for the desired software
• Loop back test cable for final test
• Probe and test cavity
• ABR cable if ABR option is available.
Software test:
After uploading the software, switch on the device and check the version code
visually (Options -> HW/SW-info).
Hardware tests:
From Options -> Selftest, run all tests except battery discharge:
• Codec test
• probe test, using the test cavity
• display test
• keyboard test
Connect the loop back test cable to probe and ABR socket (ABR, only if available).
From the selftest menu, start probe test again. The cable is recognized as a special
probe type and the speaker, microphone and ABR amplifier frequency responses are
tested using voltage dividers contained in the test cable.
If any of the above tests fails, the device is not ready for delivery. It has to be
returned to the manufacturer with a failure description for detailed testing and
repair.
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Appendix A – Device Check Procedure after SW Configuration/Firmware Update
The result of the loop back cable test should look like the sample above. For a unit
not equipped with ABR, only the top two tests are available.
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Appendix B – Annual Test
The ‘annual test’ ensures that the device is equipped with the newest software
release.
Preparation
• Sound level meter + Coupler ICE711 + probe adapter ( for PRE probe)
• Sound level calibrator + probe adapter (for PRE probe)
• LDA (loop back diagnostic adapter)
• ‚Release Manager’ software tool
• ‚set_cal.exe’ software tool.
Test procedure
• Visual check (probe, probe cable, device and connectors)
• Check software release and update, if possible (Release Manager)
• Set new calibration date.
Additional tests:
• Probe test (see Appendix D, „Testing the probe calibration“)
• ABR trunk cable test (see Appendix E, „ABR trunk cable test“)
• Device test (see Appendix A, „Device check procedure after SW configuration”)
*) The “test counter” is a hidden software tool which shows you the grand total of
measurements of each type done with this device (Service Menu -> ‘Show test
counters’).
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Appendix B – Annual Test
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Appendix C – Final Test
Introduction
This document gives an overview on the final test each AccuScreen must pass.
Note: For the final test, use a calibrated ear probe. If necessary check the calibration according
to the document ‘Test the calibration of PRE probes’.
The final tests go through 3 major steps. These are:
• Ensuring that no false PASS result will be found with the device.
• Ensuring sufficient sensitivity to detect TEOAE, DPOAE and ABR even in noisy
environments and thereby minimizing referral rates with normal hearing children.
• Ensuring long term stability and reliability of instrument function and calibration.
Preparation
• OAE-ABR Simulator
• Sound level meter
• Coupler 711 + probe adapter
• LDA (loopback diagnostic adapter)
• Battery symbol threshold adapter
• “IRDA Test” software and IRDA adapter
• “ES tool” software
Visual inspection
A visual inspection of the device and the supplied accessories should be done to reveal any
damage of the case, the instrument housing and the accessories as well as possible missing
parts.
Check the probe for any damage, especially for any damages of the probe cable.
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Appendix C – Final Test
Settings
Follow the ‘final test step by step’ sheet.
If one test is OK, tick it off with a 9
Current drain
Use the battery symbol threshold adapter at a power supply with current limiter
(300mA).
1. Measure the current drain after booting. The device displays the “Main
Menu” and the backlight is off.
2. Measure the current drain during the self test “Discharge battery” (max.
current drain)
You can find the limits of the current drain in the “Final test” sheet (subtract the
current drain of the adapter).
LED red/green
When you have pushed the OK button to start the device, the LED should briefly
flash red and then green.
Contrast:
Adjust the LCD contrast with R63.
R53
R63
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Appendix C – Final Test
Self-tests
Check if all self-tests are OK.
Loop back test:
• Plug the LDA (loop back diagnostic adapter) to the Ear Probe connector and,
if available, to the ABR electrodes connector.
• Following this, start the “Probe test” in the “Self test” menu again. The
device will identify the adapter and start the loop back test.
IRDA test
Use the ‘IRDA Test’ software tool for IRDA test. The software shows you all
information and limits for the test.
Sound level
• Measure the sound level of the TEOAE stimulus.
• Use the sound level meter with the coupler 711 and the adapter for the PRE
probe.
• Put the probe into the coupler and start the TOAE measurement.
• After calibration, measure the sound level.
You will find the limit of the sound level in the “final test” protocol.
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Appendix C – Final Test
Test cavities
The device is first tested in the 5 different test cavities of the OAE-ABR Simulator
with the volumes 2, 1, ½, ¼, 1/8 cm³. For testing, use the calibration procedure of
the TEOAE measurement. In the 2 cm³ - coupler, the device should not calibrate,
it should indicate a “Probe Error” message. At all other volumes the device
should calibrate and the TEOAE measurement indicates ‘REFER’. This tests the
maximum sound pressure which the device is able to transmit within its self-
calibration range.
Simulations
For OAE-ABR Simulator handling read the OAE-ABR Simulator Manual.
TEOAE
1. Start TEOAE simulation and set signal and noise level as shown in the final
test protocol.
2. Place the probe in the ear probe coupler.
Notice the maximum values for A(artefact) and S(stimulus) shown in the
protocol.
Example for filling out the fields:
PASS REFER
Time: |||||||||| Time: ||||||||||
TEOAE:|||||||||| TEOAE:||||||||||
A: 0% S: 100% A: 0% S: 100%
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Appendix C – Final Test
ABR
1. Start ABR simulation and set signal and noise level as shown in the final test
protocol.
2. Place the probe in the ear probe coupler.
3. Connect the ABR trunk cable to the ABR electrodes jack.
4. Write down the impedance displayed by the device for the red and white
electrode.
5. Fill out the fields like in the TEOAE example!
DPOAE:
1. Start DPOAE simulation and set signal and noise level as shown in the final
test protocol.
2. Place the probe in the ear probe coupler.
3. Start the measurement and wait until the measurement is completed.
4. Transfer the result to the final test protocol.
Example:
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Appendix C – Final Test
Burn-in
Place the probe in the test cavity
Insert a charged battery
For ABR burn-in, connect the ABR trunk cable with the ABR electrodes jack (The OAE-ABR
Simulator can stay switched off).
To start the burn-in test, press the keys according to the following table during boot-up (the
AccuScreen rabbit)
Keep the keys pressed until you switch to the burn-in menu.
Do/continue Burnin?
left + right TD
left + up D
To do:
right + up T
T: 100
up + down A
D: 50
left + down TDA
right + down TA
A: 100
YES RESET NO
After the burnin test has finished, transfer the result to the “Final test” protocol.
Example:
TEOAE: 68 29 2 1
Burnin:
0 0 0 0 0
T 68 29 2 1
0 0 0 0 0 DPOAE: 49 1 0 0
D 49 1 0 0 0 0 0 0 0
0 0 0 0 0
A 10 11 28 20 ABR: 10 11 28 20
13 10 6 2 0 13 10 6 2 0
Delete data
After the ‘final test’ procedure you must clear the memory.
The results of the burn-in procedure are saved in the memory and reduce the capacity.
Procedure: Main Menu -> ‘Delete data’ -> ‘Yes’
Documentation
All test results are documented and stored in paper form for each instrument. No Accu-
Screen will be delivered that did not pass the complete final test.
All instrument documents are stored for at least 7 years.
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Final test step by step
steps procedure
- OAE-ABR Simulator
TOAE - notice OAE-ABR Simulator manual
- use the settings according to the 'final test' sheet
- OAE-ABR Simulator
ABR - notice OAE-ABR Simulator manual
- use the settings according to the 'final test' sheet
- OAE-ABR Simulator
DPOAE - notice OAE-ABR Simulator manual
DPOAE diagnostic device: fill the table in DPOAE diagnostic mode
additional hearing test in DPOAE mode
DPOAE device: fill the parts of the table for DPOAE mode
- use battery symbol theshold adapter at power supply with current limiter
check current (subtract the current drain of the adapter)
drain - measure at: 1. 'Main Menu' no backlight
OK 2. 'Discharge Battery'(Selftest)
- Menu (Options
selftests probe - test
-> Selftest)
(with LDA)
- plug LDA (loopback diagnostic adapter)
- start probe-test
- Menu (Options
LCD - test -> Selftest)
- Menu (Options
keyboard - test -> Selftest)
- sound on/off
check ES-Tool - backlight
settings -date/sound
-default measurement
Repair
Manufacturing test Check
Counter readings:
TEOAE:
DPOAE:
DP Diagnostics:
ABR:
Settings:
Current drain; 'Menu' (20-30mA)
Discharge Battery' (230-255mA)
Contrast
Battery symbol threshold
Loopback test (LDA)
Codec test
LCD test
Keyboard test
Date/time
Sounds on/off
Backlight
IRDA test
Sound level ≤83dB
LED red/green
Test volumes:
results:
0.125 cm³
0.25 cm³
0.5 cm³
1 cm³
2 cm³
Test cavities
TEOAE:
Test signal Test period: (in % of graphical display); A ≤ 5% S ≥ 95%
6dB (NOISE: OFF)
A: ?%
S: ?%
9dB + 27dB Noise
A: ?%
S: ?%
Hearing test
ABR:
Impedance measurement Results: (10kΩ ±0.5kΩ Æ OK)
White
Red
Test signal Test period: (all results in % + r resp. p for refer and pass;for example: 50r)
Noise OFF OFF EEG in %: EEG in %: EEG in %: EEG in %:
9dB
Noise 33dB OFF EEG in %: EEG in %: EEG in %: EEG in %:
9dB
DPOAE / DPOAE-Diagnostic:
Test signal Result:
6dB (NOISE: OFF)
Screening: 2000
(50 dB) 2500
3200
4000
Diagnostic: 1500
(45 dB & 55 dB) 2000
3000
4000
6 dB + 24 dB Noise
Screening: 2000
(50 dB) 2500
3200
4000
Diagnostic: 1500
(45 dB & 55 dB) 2000
3000
4000
Hearing test
DPOAE: Notice: hearing test for DPOAE test (only for DPOAE-Diagnostic devices)
Hearing test
Burn-in: 1 2 3 4
5 6 7 8 9
Date:
Signature:
Comment
Failure:
General remarks
The PRE type probe contains up to 2 speakers and 1 microphone. All 3 elements are
tested during probe calibration. The material was defined to standard equipment.
The only special parts needed are adapters for connecting the probe tip to calibrator
and coupler.
Material
• Sound level calibrator with probe adaptor
• Sound level meter with IEC711 coupler and adaptor plate
• AccuScreen device supporting PRE probes or AccuScreen OAE - ABR simulator
• Probe for testing
• Standard test cavity supplied by the manufacturer.
Procedure
Microphone
Connect the probe to the calibrator which should generate 94.0 dB SPL @ 1000 Hz.
From the selftest menu, press and hold the 'arrow down key', then press the right
key. The service menu pops up. From this menu, go to 'Mic cal'. The device should
display a sound level of 94.0 +- 2 dB SPL.
If the calibrator uses levels other than 94 dB SPL, the reading should be this sound
level +- 2 dB. The sound level should not be higher then 100 dB SPL as clipping will
occur then (the red LED will light).
Speakers
From the service menu (see above), go to 'Spk1 1000Hz' and put the probe to the
IEC711-coupler connected to the sound level meter. Set the sound level meter to
linear, fast average SPL measurement. The reading should be 79 +- 3 dB SPL.
Repeat the procedure with 'Spk2 1000 Hz' if the probe is a DPOAE-type.
Finally, when you use the AccuScreen, select 'Spks out of phase' and read the sound
level. The sound level should be lower than 60 dB SPL. This checks the symmetry of
the speakers. When you use the OAE-ABR Simulator, select 'Spk polarity test'. The
calibrator will drive the speakers in phase. The level should be close to 79 dB SPL.
Overall test:
From the selftest menu, execute the probe test while the probe is placed in the
standard test cavity. The test result should be a 'probe OK'.
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Appendix D – Testing the Calibration of PRE probes
2
Appendix E – ABR Trunk Cable Test
The wires in the plug could get a high resistance connection. Accordingly, the
impedance between the wires, and especially the GND wire, must be tested.
Furthermore the resistance of the wires should also be checked.
Material
• Ohm meter
• ABR trunk cable test adapter
Test procedure
Plug the ABR trunk cable to the test adapter.
Measure the impedance between the measuring pins according to the following
matrix:
Measure the resistance of the “black, red and white” wire. Connect the Ohm meter,
for example to the red plug socket of the ‘ABR trunk cable adapter’ and to the pin of
the trunk cable distributor which is marked red. Repeat this procedure also for white
and black.
If one of the measurements exceeds the limit, replace the ABR trunk cable.
Appendix E – ABR Trunk Cable Test
Datasheet
TEOAE-Probe PRE-T DPOAE-Probe PRE-D
Acoustic filter
Probe tip
Probe
This executable uploads a file in FZ1-format to the AccuScreen flash. The FZ1 format
is a binary format, which contains image data of the flash to write along with a build-
number. This number is used to detect the version of software installed on the
AccuScreen.
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Appendix G – AccuScreen Configuration Tools
Changing the file name to up2.exe or ups2.exe will make the program use COM2
instead of COM1.
Use the “slow” versions if you experience trouble with the high speed. On some
laptops, the cable length is critical due to a limited drive current of the port.
The easiest way to use the tool is to click on the fz1-file to upload and at 'open with'
select up1.exe. Associating the file extension fz1 with up1.exe will then upload fz1
files with just a double-click in Windows.
When the software has been uploaded, up1.exe will read it back and verify. If
anything went wrong during the upload or verify, an error message will be shown.
Filename example:
AS_PRE_P_TDA_E1M.fz1
means
AccuScreen for PRE type probe PRO TDA language set Europe1 distributed
by Madsen.
As the device is available as PRO and Basic, and each of the options T, D, A can be
active or not, a set of firmware contains 14 versions.
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Appendix G – AccuScreen Configuration Tools
3
Appendix G – AccuScreen Configuration Tools
Pre-configuration: ES_tool.exe
This tool programs the parameters stored in the EEPROM of the AccuScreen. The
user configurable data can be preset to defaults stored in a file or individually
changed. This includes language setting, clock format, mains frequency, examiner list
etc.
The program provides an easy-to-use user interface. It incorporates the ability for
setting the clock.
The default parameters are stored in the file es_set.txt and can be edited using
notepad.exe or any ASCII editor.
4
Appendix H – Change Battery
Procedure:
1. Remove the battery and all cables.
Clock battery
2. Open the device (unscrew the six rounded head
screws). The clock battery is on the processor
board (see figure).
1
Appendix H – Change Battery