Dear Applicant,

Please read and complete the full document, signing on the last page where indicated.

When returning your application form please ensure you return;

 Completed Application form
 ID documents
 3 months bank statements

The following application form is to be completed and returned to us together with your latest 3 months bank
statements. These statements can be provided as PDF or the original statements (we will take copies of paper
statements; please advise if you want these statements returned to you). We will use this to confirm rent and
income payments and identify any financial irregularities. We will then contact the landlord and provided they
are happy to proceed we will then call you to arrange payment of the holding deposit. This is to be paid by bank
transfer only. All payments (holding deposit, rent and deposit) can only be made by the applicants from their
own personal bank accounts (no business accounts). No payments will be accepted from 3rd parties.

All applicants/residents over 18 are required to complete their own application form.

To prevent any delays with your application please ensure forms are completed clearly and signed where
indicated and all information requested is provided. Please ensure that you have read and understood all the
following terms and conditions and have informed your referees that we will be contacting them.

Should you have any questions you can contact your local office. A list of our offices can be found here:
https://www.webbers.co.uk/contact/
IDENTIFICATION – PLEASE READ CAREFULLY
We are required to comply with Money Laundering and Right to Rent legislation.

For Money Laundering purposes we require a letter issued within the last 3 months from your bank or utility
company showing your current address and recognised photo ID such as a passport.

To comply with Right to Rent we must:

1. See original acceptable documentation confirming your right to live in the UK (examples are listed below).
Copies cannot be accepted.
2. Check the original documents with you present. Every applicant MUST come to the office with their own ID.
You cannot ask someone to bring it in on your behalf.
3. Webbers will retain a copy of these documents

For further information please visit: https://www.gov.uk/government/publications/right-to-rent-document-

checks-a-user-guide
Individual application form
Property address applying for: Current and past (within 5 years) Landlord or Agency (delete as
applicable):

Firm, contact name:

Monthly Rent:
Monthly rent paid:
Requested Tenancy start date:
(See Section 7 below) Rental History Confessions (arrears, breach of tenancy etc that
may jeopardise your application)
Your details:
If selling, your solicitor’s details:
Title: Name:
Firm, contact name:
DOB:
Postal address
Current Address:
Email address:

Phone Number:

Email Address: Employment status:

Employed
Mobile phone number:
Company Name:

Children & Age: Job Title:

Time in present position of employment:

Pets: (Amount, type, age)
Self Employed (If self-employed you will need to
provide at least one year’s worth of accounts, a letter
Do you smoke/Vape? from your accountant showing income or SA302 form,
or a reference from your accountant)

Credit History Confessions: (Please detail any Court Retired (If retired you will be asked for proof of funds
Judgements, debts, Bankruptcies or IVA’s, dates and eg savings or pension income)
whether settled or unsettled that may jeopardise your application)
Any additional income:

Annual gross income: (Salary/benefits/pension etc must be at

Residency type: (Private tenant, home owner, living with least 2.5 times annual rent)
friends/family etc.)
Alternative contact address so we can contact you at the end of
your tenancy
Time at Current address:

Deposit options:
Reason for moving:
I confirm I will be paying a 5 week deposit Y/N
OR
Any past criminal convictions: I confirm I will pay a service charge option offered
through Reposit Y/N
GUIDANCE FOR YOUR APPLICATION accept any other form of payment including credit cards, cash or
personal cheques.
We cannot withdraw any property from the market until we receive 5. If you are applying as sharers or have lived in the country less than
completed application forms and your holding deposit. All tenancy 1 year we will require a guarantor.
applications are subject referencing, landlord approval and 6. In order to meet our affordability criteria your total gross yearly
contract. income will have to be 2.5 times more than the gross yearly rent. If
your income does not meet this criteria, and your landlord wishes to
Important Data Information proceed, we will require either 6 months’ rent in advance or a
This application requires you to provide personal information which guarantor. A guarantor must be a home owner with a yearly income
will be provided to our partners Vouch, Homeshift and Reposit (as 3 times the gross yearly rent.
applicable). Vouch will carry out credit and/or referencing checks and 7. To prevent any delays with your application please ensure forms
provide us with a report on your suitability as a tenant. In addition, are completed clearly and all information requested is provided. The
Webbers will contact your referees and obtain information such as full application process will take a minimum of 2 weeks. By providing
financial, employment and income details. Homeshift are a utility your referees contact information you are confirming you have their
search engine who will handle your utility transfer. We provide agreement for us to contact them.
Homeshift with meters readings and copies of tenancy agreements 8. IMPORTANT IDENTIFICATION REQUIRED:
so that gas, electric, water authority and council tax offices can be In order to satisfy the Immigration Act 2014 we will need to verify the
informed to set up new accounts. following original documents for all applicants over the age of 18.
By completing this application, you agree that your details can be Each applicant must bring the applicable original document to the
passed to our suppliers for this purpose and that Webbers have your office for us to take a copy:
permission to obtain references on your behalf.  UK, EEA or Swiss national passport
We will not share this information without your consent to any third  If you are from outside the EEA we will require either a
party other than our Landlord client, who will be provided with valid passport endorsed with the time limited period, a
(where applicable) copies of references, full and complete bank biometric immigration document with permission to stay
statements, credit reports etc in order for the proposed tenancy to for the limited period, a non−EEA national residence card
be considered and approved. or UK immigration status document with a time−limited
More information on how we hold and process your data is available endorsement from the Home Office
on our website www.webbers.co.uk  Driving license or a utility or other bill less than 3 months
old confirming your current address.
1. Any tenancy is subject to approval of satisfactory references. 9. If, at the time of application, you are not in full−time employment
2. Upon receipt of your application forms, ID and 3 full months bank we will require 6 months’ rent to be paid in advance. If you are
statements we will contact the landlord and if they are happy to retired, in order to confirm income we will require pension provider
proceed with referencing we will then call you to arrange payment of details and bank/building society statements or 6 months’ rent in
the holding deposit. This is calculated as follows: rent times 12 advance. If your circumstances are that you are unable to provide
divided by 52. bank statements we will require 6 months rent upfront.
3. Holdings Deposits In order to remove a property from the market, 10. If the property is available we will require your tenancy to
landlords and agents are permitted to charge a refundable holding commence within 1 calendar month of receipt of the application
deposit of no more than one week’s rent. A tenancy agreement must forms.
be entered into within 15 days of receipt of the holding deposit 11. Once the landlord has approved your application the Tenancy
unless an extended deadline has been agreed in writing by all Agreement will be drawn up for an initial fixed term of 6 months. This
parties. The holding deposit must be returned within 15 days if the will be emailed to you to digitally sign.
landlord or agent decides not to proceed with the tenancy. 12. Rent We will require the first month’s rent to be paid to us as
However, landlords or letting agents do not have to refund a holding cleared funds prior to the start of your tenancy.
deposit if: 13. Your deposit options:
 a tenant does not have the right to rent property under the 5 week deposit (rent multiplied by 12 divided by 52 multiplied by 5)
Immigration Act If you choose to pay a deposit we will require this to be paid to us as
 or if the tenant provides false or misleading information (eg cleared funds prior to the start of your tenancy. The deposit will be
failed referencing checks, undisclosed Court Judgements) held in accordance with the terms of the Tenancy Deposit Scheme.
 or if the tenant decides not to enter into the agreement All fees, deposits and rent will be paid into the following account:
(changes their mind) or fails to take all reasonable steps to Lloyds, 17 Cross Street, Barnstaple, EX31 1BE, Clients Management
enter into a tenancy agreement (deliberately drags their Account, sort code: 30−90−49, account number: 39733260. The
feet). account is interest bearing, which is retained by Webbers Property
Services Ltd. The deposit will be safeguarded by the Tenancy Deposit
Scheme, which is administered by The Dispute Service Ltd, PO Box
The holding deposit is paid on behalf of all applicants. If a joint
541, Amersham, Bucks, HP6 6ZR, phone 0845 2267837.
application is being made, each applicant understands that the
A deposit free option provided by Reposit
holding deposit can be retained by Webbers if one of the above
Please refer to the enclosed Reposit leaflet or visit www.reposit.co.uk
conditions are met, regardless of who paid the holding deposit. We
for full details of this scheme.
strongly suggest all applicants check their credit file before
If Reposit is offered on the property you are applying for you will not
submitting an application and to ensure all information provided is
be required to pay a 5 week deposit but can instead pay a service
factually correct.
charge to Reposit. This service is subject to an additional credit check
carried out by Reposit and you will require an email account/internet
Where an application is successful it is agreed that the holding access. Please ensure that you are fully aware of all Reposit terms
deposit will be credited against your first month’s rent. and conditions and all requests are completed and in place for the
commencement of your tenancy. The Agent receives a commission
4. Payment can only be accepted from the applicants by bank from Reposit equal to 5% of a months rent, which on average is £35.
transfer. No payments will be accepted from 3rd parties. We do not
You will remain liable for dilapidations or breaches at the end of the other comparison companies or deal direct with a supplier. We
tenancy. recommend that you check any pre-payment arrangements for gas
14. Rent is paid monthly in advance by standing order and must leave and electricity and prices from oil suppliers. We also advise you to
your account 2 days before it is due. Relevant bank details will be confirm the council tax charge with the Local Authority before your
provided in due course to allow you to set up your standing order. tenancy commences. We recommend that you also read the meters
15. Tenants are responsible for the payment of all services. Once for your own records. Before entering into a tenancy agreement we
your references are approved you will be contacted by “Homeshift” would advise that you check the status of any telephone line with the
who will provide you with gas, electric and broadband quotes that service provider. There is normally a cost for setting up a telephone
may save you money and are based on readings that we provide. We account. TV points are not tested.
have supplied you with the Homeshift leaflet. Homeshift will advise 16. We strongly recommend that you have adequate insurance
all relevant utility companies and the Council Tax Office of your move protection in place in the event of any unexpected accident or
in date. To enable the utility companies to verify and set up the incident to protect the property, your possessions and deposit. We
correct account information we will provide Homeshift with a copy of have provided you with contact details for Alan Boswell Insurance
your signed and completed tenancy agreement. Webbers will who can provide you with a quote. Please provide Webbers with a
receive a referral fee from Homeshift of £20 including VAT for each copy of your tenant insurance policy for the property.
gas, electric or broadband account you take out. You are free to use

Cyber Crime & Fraud: protect yourself

You will be required to pay money to Webbers if your application is successful. Unfortunately, there have been instances nationally where tenants
have been deliberately targeted by fraudsters.

It is important that you remain vigilant when being asked to make any form of payment. takefive-stopfraud.org.uk is a useful resource and they
recommend the following 3 “top tips”

 Personal information; Always question uninvited approaches in case it’s a scam. Instead, contact the company directly using a known
email or phone number.
 Stay in control: Have the confidence to refuse unusual requests for personal or financial information. It’s easy to feel embarrassed when
faced with unexpected or complex conversations. But it’s fine to stop the discussion if you do not feel in control of it.
 Remote access: Never install any software or visit a website as a result of a cold call. Unsolicited requests for remote access to your
computer should always raise a red flag.

Approved Tenant Charges

The only payments you can expect in connection with a tenancy are:
a) the rent

b) a refundable tenancy deposit capped at no more than five weeks’ rent. This will be held in a Deposit Scheme as security for the performance of all
obligations in connection with the tenancy for example in case of any damage at the end of the tenancy or a charge to an impendent company
providing a deposit alternative service, if offered

c) a refundable holding deposit (to reserve a property) capped at no more than one week’s rent. We can retain this holding deposit if you:
 Provide false or misleading information which reasonably affects our decision to let the property to you (i.e. calls into question your
suitability as a tenant, this can include your behaviour in providing the false or misleading information)
 Fail a right to rent check
 Withdraw from the proposed agreement (decide not to let) or
 Fail to take all reasonable steps to enter an agreement (i.e. responding to reasonable requests for information required to progress the
agreement) when the landlord and/or agent has done so.

Where we wish to retain the holding deposit, we will set out in writing the reason for this within 7 days of deciding not to enter the agreement or
the ‘deadline for agreement’. The ‘deadline for agreement’ for both parties is usually 15 days after a holding deposit has been received by a
landlord or agent (unless otherwise agreed in writing).

d) payments to change the tenancy when requested by the tenant (e.g. a change of sharer or permission to keep pets on the property) capped at
£50 including VAT.

e) payments associated with early termination of the tenancy, when requested by the tenant and agreed by the landlord. This would not exceed the
financial loss that a landlord will suffer in permitting, or reasonable costs that have been incurred by the agent in arranging for, the tenant to leave
early.

f) payments in respect of utilities, communication services, TV licence and council tax

g) a default fee for late payment of rent and replacement of a lost key/security device.
Tenancy declaration agreement – Vouch referencing In order to complete your Application, Vouch will consult with a
number of sources to verify the information that You provide. The
third parties with whom it may be necessary for Vouch to share
If you could just take a minute to read the following declaration, information relating to your Application may include but are not
when you’re happy sign in the box, check you’re happy to proceed limited to:
and we can get th a. Your family, associates and representatives;
ings finished. b. suppliers and service providers including Utilitease and or
Definitions Homeshift;
“Application” the application made by a Prospective Tenant for a c. your or our professional advisors and consultants;
tenancy of the Property d. financial organisations;
“Consumer” as defined by section 2 of the Consumer Rights Act 2015 e. credit reference agencies;
“Dashboard” Vouch’s software hosting system f. debt collection and tracing agencies;
“Data Controller” as defined by article 4 of the General Data g. employment and recruitment agencies;
Protection Regulation and the Data Protection Act 2018 h. central government.
“Guarantor” a person who gives a guarantee of a Prospective You agree to permit Vouch to approach third parties including those
Tenant’s obligations under a tenancy agreement listed in clause 5 above.
“Landlord” the person who intends to grant a lease of the Property In particular, you agree that Vouch may provide a utility notification
“Letting Agent” an agent acting on behalf of the Landlord in company with Your Personal Data if your Application is successful.
connection with the letting of the Property They may contact you thereafter to offer you support and assistance
“Personal Data” as defined by article 4 of the General Data regarding your utilities services at your new home.
Protection Regulation and the Data Protection Act 2018 You agree that Vouch may consult with a licensed credit reference
“Property” the property to be let agency regarding Your Application. You agree that Vouch may share
“Registration” the process whereby the contracting party completes such Personal Data with the credit reference agency as is necessary
the online registration form provided by Vouch to carry out a search.
“Right to Rent” the right of a Prospective Tenant to rent premises You accept that a credit reference agency may record the results of
within the United Kingdom as required by the Home Office and any search conducted in relation to your Application.
detailed in the Home Office’s Code of Practice on the Right to Rent as You accept that the credit reference agency search may show how
may be updated from time to time you conduct payments with other entities. You accept that from time
“Services” the services that Vouch will provide to the contracting to time this information may also be used for debt tracing and fraud
party as set out below prevention.
“Website” www.vouch.co.uk You may request the name and address of the credit reference
“We/Us/Vouch” Vouch Online Limited, company registration agency Vouch use to conduct a search and You may also ask for a
number 10678036 copy of the information provided to Vouch as a result of that search.
“You/Your” the contracting party completing Registration You acknowledge that if false or inaccurate information is provided
Your privacy is very important to us! by You and fraud is identified, details will be passed to fraud
We promise to use the information you give us only for validating prevention agencies to prevent fraud and/or money laundering.
your application and associated tasks. Where you are successful, we You confirm that You consent to Vouch contacting your referees
will keep a copy of your data for the duration of your tenancy plus using Personal Data which has been provided by You in the
two years and where required by UK law. If you are unsuccessful in Application for the purposes of allowing your referees to verify
your application or choose to withdraw, we will remove your details and/or provide information about Your earnings and income, dates
from the system after six months of no activity – after all, who wants of employment and previous tenancies. You also confirm that You
to fill forms out time and again? We will need to pass certain details have their permission for us to contact them in order for us to obtain
about you to other people and companies – this includes the landlord Your references.
or their agents, any referee or guarantor you’ve provided, Equifax for Information may be sent to You and Your nominated referee(s) by
your credit check and also a Utility Notification Company to explain email and SMS. This information will only be such as is necessary to
your obligations when moving in. They are also able to discuss and identify You. You confirm you are aware that information sent
identify the best deals for you if you agree in the application form electronically cannot be guaranteed to be secure.
(don’t worry – if you indicate you don’t want to discuss the options You acknowledge that Vouch cannot guarantee the security of any
then they won’t pester you – that annoys us too!) If, in future, you electronic communications relating to your Application.
want to know what information we hold about you, or have any You confirm that you are aware that any tenancy granted to You as a
other queries regarding data protection or your rights, all you have to result of Your application will be subject to the provisions of the
do is ask – just send an email to dpo@vouch.co.uk and we can help Housing Act 1988. Any resulting tenancy will be subject to the
resolve your query. You also have a right to lodge a complaint with grounds for possession of dwelling houses let on assured tenancies
the ICO if you wish. contained in schedule 2 to the Housing Act 1988, in particular ground
Use of information provided by You 17.
Vouch is a Data Controller as defined in the Data Protection Act 2018. As a result of the information you provide to Vouch and that Vouch
In order to verify the contents of your Application, Vouch will need to obtains from third parties in connection with Your Application, You
share Personal Data with third parties and the Landlord and/or agree that Vouch may pass on all such information to the Landlord of
Letting Agent. Where it is necessary to do so, Vouch will comply with the Property and/or the Letting Agent.
all aspects of the Data Protection Act 2018.Vouch’s data protection You accept that the results of such checks and searches that have
policy which is available at www.vouch.co.uk is incorporated into been carried out by or for Vouch in connection to Your Application
these terms and conditions. may be accessed in the future by Vouch if you apply for a tenancy
Should it be necessary for Vouch to transfer Personal Data overseas, again through Vouch.
this information will only be shared within the EEA. Any such Documents establishing your Right to Rent
transfers will be made in full compliance with the Data Protection Act In order to rent a property in the United Kingdom, You are required
1988. to supply documentation confirming Your Right to Rent property in
the United Kingdom. The Application Process will only require You to
indicate what documentation you intend to rely on to satisfy the Webbers have a zero tolerance attitude towards any incident in
Right to Rent requirements. which an employee is abused, threatened or harassed and in such
You confirm that You are aware that You will be required to supply cases we reserve the right to take any appropriate measure that
original copies of the documents demonstrating Your Right to Rent as
may include making a formal complaint to the Police.
requested by Landlord or Letting Agent. This does not form part of
the Application Process. Vouch can provide no guarantee that such
I accept these terms and conditions and confirm I am happy to
documentation will be accepted by the Landlord or Letting Agent.
Result of your Application receive all relevant notices and documentation via email
The decision as to whether or not to accept Your Application rests
with the Landlord or Letting Agent.
Vouch accepts no liability for any loss suffered by You in the event
your Application is unsuccessful. Applicant Signature:
Status of the Landlord or Letting Agent
You accept that Vouch cannot guarantee the accreditation status of
the Landlord nor can Vouch guarantee that the Landlord or the
Letting Agent acting on the Landlord’s behalf holds any licences or Date:
certification as may be required by law including but not limited to a
HMO Licence.
Submitting Your Application
By ticking the box below you confirm that you have read and agree to
these terms and conditions.
Termination
You may terminate this agreement at any time.
Vouch may terminate this contract with You where You are in breach
of any of its terms or where You have failed to perform Your
obligations.
Vouch may also terminate this contract where Vouch decides, at its
discretion, to withdraw the software system (whether on a
permanent or temporary basis) or decides to no longer permit access
to the Website by you (by use of passwords or changes of passwords
or by other means).

Reliance on these terms and conditions

Vouch intend to rely on these terms and conditions as being the
terms and conditions of the contract between You and Vouch. Any
changes to the terms and conditions that You wish to make should
be put in writing but no changes will be made to these terms and
conditions without Vouch’s written agreement.
1. Vouch reserves the right to change these terms and conditions
at any time and any changes will be posted on our Website.
Your continued use of our Website after such notification shall
constitute your acceptance of those terms.

Law and jurisdiction

1. The validity, construction and performance of this contract shall
be governed by English law and be subject to the exclusive
jurisdiction of the English courts to which Vouch and You
submit.

Third parties
1. For the purposes of the Contracts (Rights of Third Parties) Act
1999 this contract is not intended to, and does not give any
person who is not a party to it the right to enforce any of its
provisions.
Contact Us
1. If You have any questions or comments about these terms and
conditions, or you wish to make a complaint, please contact us:

a. by post to: Vouch, Broomhall Hall, 8-10 Broomhall Road,

Sheffield, South Yorkshire, England, S10 2DR
b. by email at: hello@vouch.co.uk
c. by telephone on: 03303337272