LITHIN JAIN
lithinjain@gmail.com | 940-279-3516 | Irving, TX 75063
Summary
Motivated Software Developer focused on delivering high-quality products on tight schedules. Looking for an impactful position to
work in a vibrant organization where my technical expertise and team management skills can be leveraged.
Skills
COBOL,JCL,CICS,VSAM,IMS,DB2,SQL,MQ- Mainframe Operating Systems
Series,Easytrieve,Microfocus Code Review
Operating System- MVS/ZOS Unit, Integration, and System Testing
Panvalet,File-aid,Ca7,QMF,SPUFI,TWS,IOF Amazon Web Services
Requirements Gathering and Analysis Debugging and Troubleshooting
JIRA,ServceNow Project Coordination
Agile/Scrum Methodology Customer Support
Project Management Agile Development Frameworks
Application Development Source and Version Control: Github,ChangeMan,DCCS
Code Analysis and Development
Teamwork and Collaboration
Experience
Team Lead | Tata Consultancy Service (TCS) - USA, TX | 05/2023 - Current
Responsible for completing a time critical, high revenue project which span across multiple applications.
Played the scrum master role and led a 7-member team.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and
services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Demonstrated leadership by making improvements to work processes and helping to train others.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Developed, tested and debugged COBOL programs for mainframe applications.
Created and maintained JCLs to execute batch jobs on the mainframe system.
Performed unit testing of all developed programs and documented results.
Resolved technical issues reported during system testing phases.
Translated user requirements into detailed design specifications for development teams.
Conducted code reviews to ensure adherence to coding standards and best practices.
Provided technical guidance and support to other members of the development team.
Participated in meetings with project managers to discuss project timelines and deliverables.
Team Lead | Tata Consultancy Service (TCS) - Trivandrum, India | 03/2022 - 05/2023
Ensured 24/7 production support for over 30applications coming under Mopar order management and warehouse
management system(Client-Stellantis).
Trained the team and enhanced their technical and functional knowledge and ensured 100% productivity.
Identified and presented the areas of improvements with the current Applications to the Business.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and
services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Prioritized and organized tasks to efficiently accomplish service goals.
Assisted with customer requests and answered questions to improve satisfaction.
Maintained updated knowledge through continuing education and advanced training.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Delivered products to customer locations on time.
Developed, tested and debugged COBOL-DB2 programs for mainframe applications.
Performed unit testing of all developed programs and documented results.
Resolved technical issues reported during system testing phases.
Conducted code reviews to ensure adherence to coding standards and best practices.
Designed, implemented, deployed, tested and troubleshooted applications on IBM Mainframes using COBOL, JCL, DB2
technologies.
Technology Analyst | Infosys Ltd. - Trivandrum, India | 11/2015 - 03/2022
Coding and editing Cobol programs, CICS screens, JCL and Undertook Unit Testing and System integrated testing for batch
and online jobs.
Prepared Technical Specification Documents Involved in Unit testing.
Application maintenance and support.
Incident triaging and resolution.
Reports of weekly and monthly status.
Undertook Continuous Improvement Activities.
Training and transfer of knowledge.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and
services.
Displayed strong telephone etiquette, effectively handling difficult calls.
Collaborated with others to discuss new opportunities.
Recognized by management for providing exceptional customer service.
Developed, tested and debugged COBOL programs for mainframe applications.
Education and Training
Mahatma Gandhi University | KERALA,INDIA | 06/2015
Bachelor of Technology: Electronics And Communication
St. Joseph Central School And Junior College | KERALA,INDIA | 05/2011
High School Diploma
Mobility
Relocation: USA Green Card Holder, willing to Relocate
Languages
English: Hindi:
Native/ Bilingual Professional
Malayalam: Tamil:
Native/ Bilingual Limited
