Company name: Agile Healthcare
PROBLEM STATEMENT
Access to primary healthcare services in Buxar is currently inadequate, resulting in a significant
gap in the overall health and well-being of the community. Limited availability of healthcare
facilities, coupled with the absence of a comprehensive and universal primary healthcare
system, has led to challenges in timely and efficient health service delivery. This situation is
particularly concerning as it hampers the ability of residents to receive prompt medical attention,
preventive care, and essential health information.
The existing healthcare infrastructure in Buxar faces several challenges, including the scarcity
of medical facilities, lack of accessibility, and insufficient utilization of technological
advancements. These issues contribute to delayed diagnoses, increased burden on secondary
and tertiary healthcare institutions, and, ultimately, a compromised health status of the
population.
Moreover, the absence of a robust digital healthcare system in Buxar further exacerbates the
challenges faced by the community. A lack of digitized health records, online consultations, and
real-time health monitoring hinders the efficiency and effectiveness of healthcare services.
To address these issues, there is an urgent need to introduce a universal primary healthcare
system in Buxar that emphasizes accessibility, affordability, and quality care. The integration of
digital technologies can play a pivotal role in revolutionizing healthcare delivery by providing a
more streamlined and efficient approach.
AGILE HEALTHCARE’S PROPOSAL FOR SOLUTION
Agile Health Care & Rehabilitation Services Private Ltd. proposes the implementation of a pilot
project in Buxar to establish a Digital Dispensary as a proof of concept. This initiative aims to
showcase the potential of leveraging digital technologies to enhance primary healthcare
services and lay the foundation for a universal healthcare system in the region.
The Digital Dispensary will serve as a comprehensive healthcare hub, offering a range of
services such as telemedicine consultations, digital health records, and health education
programs. Through this pilot project, the goal is to demonstrate the feasibility and benefits of
integrating digital solutions into the existing healthcare infrastructure.
By establishing the Digital Dispensary on a pilot basis in Buxar, the project aims to:
1. Improve access to primary healthcare services for the local population.
2. Enhance the efficiency of healthcare delivery through the adoption of digital technologies.
3. Demonstrate the feasibility of a scalable and sustainable universal primary healthcare model.
4. Facilitate preventive care and health education programs to promote community well-being.
The success of this pilot project will lay the groundwork for the broader implementation of a
universal primary healthcare system in Buxar, ensuring that residents have equitable access to
essential health services and paving the way for an overall improvement in the health outcomes
of the community.
CHALLENGES
Implementing the Digital Dispensary pilot project in Buxar presents several potential challenges
for Agile Healthcare. These challenges include infrastructure limitations and technology
adoption. Remote areas often lack adequate infrastructure, including reliable electricity and
internet connectivity. Setting up and maintaining digital systems in such environments may
prove challenging due to frequent power outages or slow internet speeds. The target population
may have limited exposure to digital technologies or be resistant to change. Educating and
encouraging individuals to use telemedicine services and digital health records could require
significant effort and resources.
Furthermore, limited health literacy among the local population may hinder their ability to
understand and effectively utilize digital healthcare services. Agile Healthcare may need to
invest in health education programs to promote awareness and empower individuals to take
advantage of the available resources.
Operating a Digital Dispensary in a remote area with limited resources may pose financial
challenges. Agile Healthcare must carefully assess the economic viability of the project and
explore sustainable funding models to support ongoing operations and expansion.
QUESTIONS
As a consultant for Agile Healthcare, you're tasked with addressing the challenges faced in
setting up digital dispensaries in small districts like Buxar. Considering the context provided,
propose a comprehensive strategy that leverages digital technologies to overcome barriers
related to limited healthcare infrastructure, accessibility, and technological advancements. Your
case strategy should align with Sustainable Development Goal 3 (SDG 3) objectives. It should
consist of the executive summary, problem and solution analysis, financials, highlight the social
impact and beneficiary group, roadmap, etc., and should solve the challenges faced
simultaneously.
