FOR INTERNAL SAP AND PARTNER USE ONLY
TQC FOR UPGRADE
The technical quality check for Upgrade service is most applicable when you are preparing for an SAP
upgrade to your SAP system. It optimally prepares your system and ensures that your SAP solution
continues to operate efficiently in the new software environment by acting proactively before technical
problems can occur.
AT A GLANCE
Key Features
The following detailed service sessions can be included in the technical quality check for Upgrade:
§ SAP Going Live Functional Upgrade Check (Analysis)
§ SAP Going Live Functional Upgrade Check (Verification)
The technical quality check for Upgrade sessions focus on the following topics:
§ Preparing your SAP solution to run with optimal data consistency, availability, and maintainability
§ Identifying areas that could benefit from optimization
§ Finding best utilization of hardware
§ Upgrading sizing verification
§ Increasing the throughput of your SAP solution and performance tuning
Benefits
You prevent unforeseen costs before, during, and after your upgrade by using this service.
§ In the upgrade preparation phase, the technical quality check for Upgrade service plans for the
reliability of future system resources and detects challenges early—before they lead to costly
problems.
§ You benefit even further, after the upgrade, with optimal use of your system resources.
The underlying concept of the technical quality check for Upgrade is to ensure smooth operation of your SAP
solution by acting proactively, before severe technical problems occur. This check is based on thousands of
installations, giving you experience that saves time, reduces costs, and keeps your SAP solution running
smoothly.
Analysis Session
An SAP release upgrade normally requires some changes in the SAP system, database, and operating
system configuration. Hardware must also meet the new requirements. The technical quality check for
Upgrade - analysis session, identifies potential resource bottlenecks prior to performing the upgrade which
you can then correct in advance.
As a result of the analysis session, you receive an extensive report containing detailed recommendations for
optimizing performance. Some of the recommendations can be implemented before the SAP release
upgrade, while other parameters have to be considered after the upgrade.
Verification Session
The verification session provides corrective measures for avoiding potential bottlenecks. It consists of a
system analysis that checks system performance after the new SAP release upgrade. In this way, any areas
in your system that need additional optimization can be identified promptly.
After the verification session, you receive the results of the system analysis and the recommendations for
improving system performance in a detailed report.
When to Use
If you are planning an upgrade project or if you are performing an upgrade, the technical quality check for
Upgrade service can assist you in ensuring a smooth upgrade in a planned time schedule.
Note that pure enhancement package implementations (e.g. EHP4 for SAP ERP 6.0 to EHP5 or SAP
NetWeaver 7.0 to EHP2 for SAP NetWeaver 7.0) are not supported.
DELIVERY IN DETAIL
Preparation
The SAP service engineer will speak with you on your upgrade project, top issues, and project focus before
scheduling the service session.
SAP will schedule the service sessions according to your upgrade project timetable. Before the session
delivery, you should:
§ Ensure the “Service Delivery Readiness” tool in your SAP Solution Manager shows a green rating for
the managed system to be analyzed.
§ Complete the prepare step / questionnaire before session date for analysis session.
§ Set up the mailing functionality in your SAP Solution Manager
§ Complete the preparation step for the SAP Going Live analysis session in your SAP Solution
Manager
§ Ensure that you activated sending alerts to SAP in your SAP Solution Manager (Work Center
System Monitoring --> Setup --> SAP EarlyWatch Alert and Services Configuration)
Delivery
The service is delivered on your SAP Solution Manager system. The findings and recommendations are
described in a detailed service report, which is provided after each session. In case of critical issues, a
certified SAP consultant will contact you to discuss required follow up actions for issue resolution.
The technical quality check for Upgrade - analysis session will be scheduled approximately five weeks prior
to the upgrade. This allows you to implement any recommendations in time before go-live.
The technical quality check for upgrade - verification session will be scheduled approximately six weeks after
the upgrade. This ensures that the initial stabilization phase after upgrade is over when the system
performance is analyzed.
PREREQUISITES
General
The prerequisites for the technical quality check for Upgrade are grouped as follows.
Time Frame
Orders for this service should be submitted at least eight weeks before your upgrade weekend to allow
proper scheduling of the service and to leave enough time for you to take reactive measures, if
recommended.
Project Information
Information on your upgrade project is essential. It enables SAP to gain an insight into the upgrade project,
understand your core business processes, and recognize critical issues. Your project team must provide all
the necessary information and documents relevant to the upgrade and core business processes prior to the
upgrade weekend.
Technical Requirements
Before the technical quality check for Upgrade can be delivered, the following prerequisites have to be met.
§ The requested remote connections both to the SAP Solution Manager system and the investigated
systems are established.
§ SAP Solution Manager is installed and prepared for service delivery.
§ The involved SAP software components contain the latest version of SAP service add-on
components.
§ The solution landscape is defined in the SAP Solution Manager for the productive SAP components.
§ SAP EarlyWatch Alert is set up for all productive SAP components in SAP Solution Manager.
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