K TO 12 BASIC EDUCATION CURRICULUM

JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

These are the specializations and their pre-requisites. These lists should be used as reference for curriculum maps.

AGRI-FISHERY ARTS
Specialization Number of Hours Pre-requisite
1. Agricultural Crops Production (NC I) 320 hours
2. Agricultural Crops Production (NC II)
updated based on TESDA Training Regulations published December 28, 2013 640 hours

3. Agricultural Crops Production (NC III) 640 hours Agricultural Crops Production (NC II)
4. Animal Production (Poultry-Chicken) (NC II) or
Animal Health Care Management (NC III) 320 hours Animal Production (Ruminants) (NC II) or
Animal Production (Swine) (NC II)
5. Animal Production (Poultry-Chicken) (NC II) 320 hours
updated based on TESDA Training Regulations published December 28, 2013
6. Animal Production (Large Ruminants) (NC II) 320 hours
updated based on TESDA Training Regulations published December 28, 2013
7. Animal Production (Swine) (NC II) 320 hours
updated based on TESDA Training Regulations published December 28, 2013
8. Aquaculture (NC II) 640 hours
9. Artificial Insemination (Large Ruminants) (NC II) 160 hours Animal Production (Large Ruminants) (NC II)
10. Artificial Insemination (Swine) (NC II) 160 hours Animal Production (Swine) (NC II)
11. Fish Capture (NC II) 640 hours
12. Fishing Gear Repair and Maintenance (NC III) 320 hours
13. Fish-Products Packaging (NC II) 320 hours
14. Fish Wharf Operation (NC I) 160 hours
15. Food Processing (NC II) 640 hours
16. Horticulture (NC III) 640 hours Agricultural Crops Production (NC II)
17. Landscape Installation and Maintenance (NC II) 320 hours
18. Organic Agriculture (NC II) 320 hours
19. Pest Management (NC II) 320 hours
20. Rice Machinery Operations (NC II) 320 hours
21. Rubber Processing (NC II) 320 hours
22. Rubber Production (NC II) 320 hours
23. Slaughtering Operations (Hog/Swine/Pig) (NC II) 160 hours

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 1 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

HOME ECONOMICS

Number of
Specialization Pre-requisite
Hours
1. Attractions and Theme Parks Operations with Ecotourism (NC II) 160 hours
2. Barbering (NC II) 320 hours
3. Bartending (NC II) 320 hours
4. Beauty/Nail Care (NC II) 160 hours
5. Bread and Pastry Production (NC II) 160 hours
6. Caregiving (NC II) 640 hours
7. Commercial Cooking (NC III) 320 hours Cookery (NC II)
8. Cookery (NC II) 320 hours
9. Dressmaking (NC II) 320 hours
10. Events Management Services (NC III) 320 hours
11. Fashion Design (Apparel) (NC III) 640 hours Dressmaking (NC II) or Tailoring (NC II)
12. Food and Beverage Services (NC II) 160 hours
updated based on TESDA Training Regulations published December 28, 2013
13. Front Office Services (NC II) 160 hours
14. Hairdressing (NC II) 320 hours
15. Hairdressing (NC III) 640 hours Hairdressing (NC II)
16. Handicraft (Basketry, Macrame) (Non-NC) 160 hours
17. Handicraft (Fashion Accessories, Paper Craft) (Non-NC) 160 hours
18. Handicraft (Needlecraft) (Non-NC) 160 hours
19. Handicraft (Woodcraft, Leathercraft) (Non-NC) 160 hours
20. Housekeeping (NC II) 160 hours
updated based on TESDA Training Regulations published December 28, 2013
21. Local Guiding Services (NC II) 160 hours
22. Tailoring (NC II) 320 hours
23. Tourism Promotion Services (NC II) 160 hours
24. Travel Services (NC II) 160 hours
25. Wellness Massage (NC II) 160 hours

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 2 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

INDUSTRIAL ARTS

Number of
Specialization Pre-requisite
Hours
1. Automotive Servicing (NC I) 640 hours
updated based on TESDA Training Regulations published December 28, 2013
2. Automotive Servicing (NC II) 640 hours Automotive Servicing (NC I)
3. Carpentry (NC II) 640 hours
4. Carpentry (NC III) 320 hours Carpentry (NC II)
5. Construction Painting (NC II) 160 hours
6. Domestic Refrigeration and Air-conditioning (DOMRAC) Servicing (NC
640 hours
II)
7. Driving (NC II) 160 hours
8. Electrical Installation and Maintenance (NC II) 640 hours
9. Electric Power Distribution Line Construction (NC II) 320 hours Electrical Installation and Maintenance (NC II)
10. Electronic Products Assembly and Servicing (NC II) 640 hours
updated based on TESDA Training Regulations published December 28, 2013
11. Furniture Making (Finishing) (NC II) 640 hours
12. Instrumentation and Control Servicing (NC II) 320 hours Electronic Products Assembly and Servicing (EPAS) (NC II)
13. Gas Metal Arc Welding (GMAW) (NC II) 320 hours Shielded Metal Arc Welding (SMAW) (NC II)
14. Gas Tungsten Arc Welding (GTAW) (NC II) 320 hours Shielded Metal Arc Welding (GMAW) (NC II)
15. Machining (NC I) 640 hours
16. Machining (NC II) 640 hours Machining (NC I)
17. Masonry (NC II) 320 hours
18. Mechatronics Servicing (NC II) 320 hours Electronic Products Assembly and Servicing (EPAS) (NC II)
19. Motorcycle/Small Engine Servicing (NC II) 320 hours
20. Plumbing (NC I) 320 hours
21. Plumbing (NC II) 320 hours Plumbing (NC I)
22. Refrigeration and Air-Conditioning (Packaged Air-Conditioning Unit Domestic Refrigeration and Air-conditioning (DOMRAC)
640 hours
[PACU]/Commercial Refrigeration Equipment [CRE]) Servicing (NC III) Servicing (NC II)
23. Shielded Metal Arc Welding (NC I) 320 hours
24. Shielded Metal Arc Welding (NC II) 320 hours Shielded Metal Arc Welding (NC I)
25. Tile Setting (NC II) 320 hours
26. Transmission Line Installation and Maintenance (NC II) 640 hours Electrical Installation and Maintenance (NC II)

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 3 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

INFORMATION, COMMUNICATIONS AND TECHNOLOGY (ICT)

Number of
Specialization Pre-requisite
Hours
1. Animation (NC II) 320 hours
2. Broadband Installation (Fixed Wireless Systems) (NC II) 160 hours Computer Systems Servicing (NC II)
3. Computer Programming (.Net Technology) (NC III) 320 hours
updated based on TESDA Training Regulations published December 28, 2013
4. Computer Programming (Java) (NC III) 320 hours
updated based on TESDA Training Regulations published December 28, 2013
5. Computer Programming (Oracle Database) (NC III) 320 hours
updated based on TESDA Training Regulations published December 28, 2013
6. Computer Systems Servicing (NC II) 640 hours
updated based on TESDA Training Regulations published December 28, 2007
7. Contact Center Services (NC II) 320 hours
8. Illustration (NC II) 320 hours
9. Medical Transcription (NC II) 320 hours
10. Technical Drafting (NC II) 320 hours
11. Telecom OSP and Subscriber Line Installation
320 hours Computer Systems Servicing (NC II)
(Copper Cable/POTS and DSL) (NC II)
12. Telecom OSP Installation (Fiber Optic Cable) (NC II) 160 hours Computer Systems Servicing (NC II)

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 4 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES

 Components of testing LO 4: Evaluate the testing process TLE_IACSS9-

methods 4.1 Identify testing methods that were successful 12TECO-IVh-j-27
 Testing process and based on industry standards
records 4.2 Evaluate testing process and records system
 Documentation procedures based on standard procedures
4.3 Document test results/findings for subsequent
testing
CORE COMPETENCIES
LESSON 8: INSTALLING AND CONFIGURING COMPUTER SYSTEMS (ICCS)

 Types and parts of The learners demonstrate The learners shall be able to LO 1. Assemble computer hardware TLE_IACSS9-
computers an understanding of install and configure computer 1.1 Plan unit assembly to ensure OHS policies and 12ICCS-Ia-e-28
 Computer operating concepts and principles in systems based on established procedures are followed in accordance with
systems installing configuring procedures and system systems requirements
 Windows / MAC OS X computer systems requirements 1.2 Prepare unit assembly to ensure OHS policies
/Linux and procedures are followed in accordance with
 Peripheral devices systems requirements
 Computer systems design 1.3 Identify materials necessary to complete the
 Computer assembly work in accordance with established procedures
procedures and check against system requirements
 Power ON self-test and 1.4 Obtain materials necessary to complete the work
basic-input-output-system in accordance with established procedures and
(BIOS) configuration check against system requirements
procedures 1.5 Obtain tools, equipment and testing devices
 CMOS needed to carry out installation work in
 Motherboards accordance with established procedures and
 Multimedia storage check for correct operation and safety
devices: 1.6 Assemble computer hardware in accordance with
- Video cards established procedures and system requirements
- Sound cards 1.7 Perform BIOS configuration in accordance with
- Graphical user interface hardware requirements

 Installers preparation and LO 2. Prepare installer TLE_IACSS9-

OS installation procedures 2.1 Create portable bootable devices in accordance 12ICCS-If-j-29
 Application and with software manufacturer instruction
devices/drivers installation
procedures

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 18 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
 Desktop PC interface/ hook 2.2 Prepare customized installers in accordance with
up procedures software utilization guide and end user
 Application packages and agreement
use of application 2.3 Carry out installation of portable applications in
programs accordance with software user guide and
 Bootable devices software license
- -CD/DVD bootable
- -USB bootable using
Rufus software
- -USB bootable using
diskpart/CMD
 Software installers

 Installation of Operating LO 3. Install operating system and drivers for TLE_IACSS9-

System peripherals/ devices 12ICCS-IIa-j-30
- Windows Server 3.1 Install Operating System (OS) in accordance with
2008/higher version established installation procedures and to comply
- Windows XP/7/8/10 with end-user requirements
 Install and configure of 3.2 Install peripherals/ devices in accordance with
peripherals devices manufacturer’s instructions and/ or OS
 Install /Update Operating installation procedures
system 3.3 Configure peripherals/ devices in accordance with
 Checking of work manufacturer’s instructions and/ or OS
installation procedures
3.4 Access OS and drivers updates/ patches in
accordance with manufacturer’s
recommendations and requirements
3.5 Install OS and drivers updates/ patches in
accordance with manufacturer’s
recommendations and requirements
3.6 Check the quality of the work undertaken in
accordance with established procedures

 Installation of applications LO 4. Install application software TLE_IACSS9-

software with different 4.1 Install Application Software based on software 12ICCS-IIIa-e-
variations installation guides, end-user requirements and 31
 Software updates software license agreement
 Virtualization software

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 19 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
 Disk management software 4.2 Carry out variation to application software in
 Antivirus / diagnostic accordance to customer/ client requirements
software 4.3 Access software updates in accordance with
 Device drivers manufacturer’s recommendations and
 Drivers/Software update requirements
procedures 4.4 Install software updates in accordance with
- Application software manufacturer’s recommendations and
license agreements requirements
- Stress-testing
procedures
- 5S and 3Rs
environmental policies

 Burning or testing installed LO 5. Conduct testing and documentation TLE_IACSS9-

equipment/devices 5.1 Test devices/ systems and/or installation to 12ICCS-IIIf-j-32
 Stress test determine whether it conforms to requirements
- Processor 5.2 Conduct stress test to ensure reliability of
- Memory equipment in accordance with manufacturer’s
- Hard Disk instructions and system requirements
- Video Card 5.3 Follow 5S and 3Rs according to environmental
 5S and 3Rs environmental policies
policies 5.4 Follow procedures in forwarding documentation
 Reporting and to appropriate personnel and/or authority on the
documentation procedures test conducted.
LESSON 9. SETTING-UP COMPUTER NETWORKS (SUCN)

 Computer network The learners demonstrate The learners shall be able to set LO 1 Install network cables TLE_IACSS9-
concepts an understanding of up computer networks based 1.1 Plan cable routes in accordance with network 12SUCN-IVa-j-33
 Network cable installation concepts and principles in established procedures and design and actual installation site
 Copper cable splicing and setting up computer system requirements for 1.2 Determine cable routes in accordance with
cable testing networks hardware network design and actual installation site
 Fiber optic cables splicing 1.3 Identify necessary network materials in
and installation accordance with established procedures and
requirements check against system requirements
 Philippine Electrical Code 1.4 Obtain necessary network materials in
relevant to data connection accordance with established procedures and
 OHS standards and 5S check against system requirements
principles

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 20 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
 Practicing 3Rs (reduce, 1.5 Obtain tools, equipment, and testing devices in
reuse, recycle/recover) accordance with established procedures
 3Rs environmental policies 1.6 Check tools, equipment and testing devices in
 Managing waste from accordance with established procedures
electrical and electronic 1.7 Follow OHS policies
equipment (WEEE) 1.8 Use appropriate PPE
1.9 Perform copper cable splicing based on Electronic
Industries Alliance / Telecommunications
Industry Association (EIA/TIA) standards
1.10 Install network cables and cable raceways in
accordance with established procedures and
installation requirements
1.11 Perform installation work and check for
unnecessary damage that has occurred and
complies with requirements
1.12 Follow OHS standards and 5S principles
according to enterprise requirements
1.13 Dispose excess components and materials
based on WEEE directives and 3Rs waste
management program

 network design LO 2: Set network configuration TLE_IACSS9-

 addressing 2.1 Check network connectivity of each terminal in 12SUCN-Ia-e-34
 subnetting accordance with network design
 topology 2.2 Diagnose and repair any problem or fault in the
 router/Wi-fi/ wireless network system in line with standard operating
access point/repeater procedures
configuration 2.3 Configure Network Interface Card (NIC) in
 Network Interface Card accordance with the network design
(NIC) settings 2.4 Carry out communication check between
 network cables terminals in accordance with operating systems
 cable raceways/ducts network configuration guides
 Network connectivity 2.5 Respond to unplanned events or conditions in
checking procedures and accordance with established procedures
techniques
- Ping
- Netstat
- IP config

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 21 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
 IPV4 and IPV6
 IP addressing
- Class A
- Class B
- Class C
- Class D
- Class E
 Subnetting/Subnet Mask
 Contingency procedures in
response to unplanned
events and conditions
 Remote desktop

 Wireless settings LO 3: Set router/Wi-fi/wireless access TLE_IACSS9-

configuration point/repeater configuration 12SUCN-If-j-IIa-
 Gateways 3.1 Configure client device systems settings in e-35
 Security/firewall/advanced accordance with manufacturer’s instructions and
settings configuration end user preference
 Cloud computing 3.2 Configure LAN in accordance with manufacturer’s
 Network connectivity instructions and network design
testing 3.3 Configure WAN in accordance with
 Device systems settings manufacturer’s instructions and network design
configuration 3.4 Configure wireless settings in accordance with
 Local area network (LAN) manufacturer’s instructions, network design, and
port configuration end-user preferences
 Wide area network (WAN) 3.5 Configure security/firewall/advanced settings in
port configuration accordance with manufacturers instruction and
 Configuration procedure for end-user preferences
 Routers – managed and
unmanaged
 Access points
 Switch – managed and
unmanaged
 Repeaters
 Network Interface Cards
types and configuration
settings

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 22 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
 Wireless network Interface
card
 Wired Network Interface
Card
 Firewall configuration

 Network inspection LO 4: Inspect and test the configured TLE_IACSS9-

procedures computer networks 12SUCN-IIf-j-36
 Safe computer network 4.1 Undertake final inspection of the configuration to
operation conform to the manufacturer’s
 Documentation procedures instructions/manual
4.2 Ensure the configuration conforms to the
manufacturer’s instructions/manual
4.3 Check computer networks to ensure safe
operation
4.4 Prepare reports according to company
requirements
4.5 Complete reports according to company
requirements
LESSON 10: SETTING UP COMPUTER SERVERS (SUCS)

 Network operating systems The learners demonstrate The learners shall be able to set LO 1: Set up user access TLE_IACSS9-
(NOS) features an understanding of up computer servers based on 1.1 Create user folder in accordance with Network 12SUCS-IIIa-e-
 User access level concepts and principles in acceptable standards and operating system features 37
configurations setting up computer hardware 1.2 Configure user access level based on NOS
 Network policies and servers features
services 1.3 Establish network access policies/end user
 Set up peer-to-peer (P2P) requirements
network access 1.4 Perform security check in accordance with
established network access policies/end user
requirements

 Configure server function LO 2: Configure network services TLE_IACSS9-

 Server modules and add- 2.1 Check normal server function in accordance with 12SUCS-IIIf-j-
ons manufacturer’s instructions IVa-j-38
 Network services and its 2.2 Install and update required modules/add-ons on
operation NOS installation procedures

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 23 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
2.3 Confirm network services based on user/system
 Procedures in respond to requirements
unplanned events and 2.4 Check operation of network services based on
condition user/system requirements
 Domain Name Server 2.5 Respond to unplanned events or conditions in
(DNS) accordance with established procedures
 Domain controller (active
directory)
 File server
 Dynamic Host
Configuration Protocol
(DHCP) server
 Printer server
 Web
applications/technologies
 Setting up client/user
access and security
 Setting up and configuring
servers
 Installing and configuring
modules/add-ons
 Configuration of network
services


 Testing procedures LO 3: Perform testing, documentation, and TLE_IACSS9-

 Predeployment procedures predeployment procedures 12SUCS-Ia-j-39
and practices 3.1 Undertake predeployment procedures based on
 Enterprise policies and enterprise policies and procedures
procedures 3.2 Undertake operation and security check based on
 End-user requirements end-user requirements
 Enterprise policies and 3.3 Prepare reports according to enterprise policies
procedures and procedures
 Documentation and making 3.4 Complete reports according to enterprise policies
reports and procedures

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 24 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
LESSON 11: MAINTAINING AND REPAIRING COMPUTER SYSTEMS AND NETWORKS (MRCN)

 Procedures in planning and The learners demonstrate The learners shall be able to LO 1. Plan and prepare for maintenance and TLE_IACSS9-
preparing maintenance and an understanding of maintain and repair computer repair 12MRCN-IIa-e-
diagnoses of faulty concepts and principles in systems and networks based on 1.1 Plan maintenance and/ or diagnosis of faults in 40
computer and networks maintaining and repairing acceptable standards in line with job requirements
systems computer systems and computer’s software and 1.2 Prepare maintenance and/ or diagnosis of faults
 Tools and tests equipment networks hardware in line with job requirements
 PC specifications 1.3 Obtain tools, equipment, and testing devices
 OHS policies and needed for correct operation and safety
procedures 1.4 Check tools, equipment, and testing devices
 Maintenance of computer needed for correct operation and safety
systems and networks 1.5 Obtain materials necessary to complete the work
 Planning and preparing for in accordance with established procedures and
maintenance check against job requirements
 Computer systems 1.6 Follow OHS policies and procedures in line with
maintenance procedures job requirements
 PC systems 1.7 Check computer systems and networks for
 Computer operations maintenance against job/ service order or
 Electronic fault findings instructions and specifications

 PPE LO 2. Maintain computer systems and TLE_IACSS9-

 Diagnosis of computer networks 12MRCN-IIf-j-41
systems and networks 2.1 Use appropriate PPE in line with standard
function procedures
 Maintenance of computer 2.2 Check normal function of computer systems and
systems and networks networks in accordance with manufacturer’s
 Repair or replace faulty instructions
system 2.3 Perform scheduled/ periodic maintenance in
 Contingency procedures in accordance with manufacturer’s requirements
response to unplanned 2.4 Repair materials when needed in accordance
events and conditions with established procedures
 Use and operation of tools, 2.5 Replace materials when needed in accordance
instruments, and testing with establish procedures
devices 2.6 Respond to unplanned events or conditions in
 Occupational health and accordance with established procedures
safety policies and
procedures

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 25 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
 Job service order forms or
checklist
 Problem solving in
emergency situation
 Procedures in maintenance
scheduling
 Preventive maintenance of
computer system and
network
- Operating system
update
- Backup scheduling
- Creating restore point
- Guarding against virus
 Cleaning computer systems
and networks

 Diagnostic procedures LO 3. Diagnose faults of computer systems TLE_IACSS9-

 Identifying and isolating and networks 12MRCN-IIIa-h-
faults/problems 3.1 Use appropriate personal protective equipment in 42
- Diagnostic software line with standard procedures
utilities 3.2 Diagnose faults or problems in the computer
- Gathering of systems and networks according to requirements
information and in line with the standard procedures
 Accomplished forms 3.3 Manage contingency measures in accordance
- Diagnostic reports with established procedures
- Proposal reports 3.4 Implement contingency measures in accordance
with established procedures
3.5 Respond to unplanned events or conditions in
accordance with established procedures

 Defects in computer LO 4. Rectify/ correct defects in computer TLE_IACSS9-

systems and networks systems and networks 12MRCN-IIIh-j-
 Troubleshooting and repair 4.1 Use appropriate PPE in line with standard IVa-e-43
techniques procedures
 Problem solving in
emergency situation

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 26 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
 Corrective action 4.2 Replace defective components or parts without
- Hardware configuration damage to the surrounding environment or
- Software configuration services
4.3 Install correct components or parts without
damage to the surrounding environment or
services
4.4 Make the necessary adjustments in accordance
with established procedures
4.5 Respond to unplanned events or conditions in
accordance with established procedures

 Testing methods and LO 5. Inspect and test the computer systems TLE_IACSS9-
procedures and networks 12MRCN-IVf-j-44
 Documentation and making 5.1 Undertake final inspection so that the
reports configuration conforms to the manufacturer’s
 Waste management instructions/manual
 OHS standards and 5S 5.2 Ensure that the configuration conforms to the
principles manufacturer’s instructions/manual
5.3 Check/ test computer systems and networks to
 Practicing 3Rs
ensure safe operation
 3Rs environmental policies
5.4 Follow OHS standards and 5S principles
 Managing waste from according to enterprise policies
electrical and electronic 5.5 Clean worksite and make sure it is clear from all
equipment (WEEE) debris and left in safe condition in accordance
with company procedures
5.6 Dispose of excess components and materials
based on WEEE directives and 3Rs waste
management program
5.7 Prepare report according to company
requirements
5.8 Complete report according to company
requirements

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 27 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

GLOSSARY

Computer system - The complete computer comprises the central processing unit (CPU), memory and related electronics (main cabinet), all the peripheral
devices connected to it, and its operating system. Computer systems fall into two broad divisions: clients and servers. Client machines
fall into three categories from low to high end: laptop, desktop, and workstation. Servers range from small to large: low-end,
midrange, and mainframes.
Computer network - A collection of computers and other hardware interconnected by communication channels that allow sharing of resources and
(or network) information. Where at least one process in one device is able to send/receive data to/from at least one process residing in a remote
device, then the two devices are said to be in a network. It is a group of devices connected to each other. Networks may be classified
into a wide variety of characteristics, such as the medium used to transport the data, communications protocol used, scale, topology,
benefit, and organizational scope.
Configuration - The makeup of a system; to "configure" is to choose options in order to create a custom system. “Configurability” is a system’s ability
to be changed or customized.
Connector - Any plug and socket that links two devices together. Although taken for granted and rarely in the limelight, connectors are a huge
industry, and the quality of these components is more critical than most people would imagine. When not designed or constructed
properly, they often become the weakest element in an electronic system.
Display adapter - A plug-in card in a desktop computer that converts the images created in the computer to the electronic signals required by the
monitor. It determines the maximum resolution, refresh rate, and number of colors that can be displayed, which the monitor must also
be able to support. On many PC motherboards, the display adapter circuits are built into the chipset, and an accelerated graphics port
(AGP) card or peripheral component interconnect (PCI) card is not required.
Expansion board - A printed circuit board that plugs into an expansion slot and extends the computer's capability to control a peripheral device. All the
boards (cards) that plug into a computer's bus are expansion boards, such as display adapters, disk controllers, network adapters, and
sound cards.
Expansion bus - An input/output bus typically comprises a series of slots on the motherboard. Expansion boards (cards) are plugged into the bus.
Inudstry standard architecture (ISA) and PCI are the common expansion buses in a personal computer (PC).
Graphical User Interface - A graphics-based user interface that incorporates movable windows, icons, and a mouse. The ability to resize application windows and
change style and size of fonts are the significant advantages of a GUI vs. a character-based interface. GUIs have become the standard
way users interact with a computer, and the major GUIs are the Windows and Mac interfaces along with Motif for Unix and the GNOME
and KDE interfaces for Linux.
LAN local area network) - A computer network that interconnects computers in a limited area such as a home, school, computer laboratory, or office building
using network media. The defining characteristics of LANs, in contrast to wide area networks (WANs), include their usually higher data-
transfer rates, smaller geographic area, and lack of a need for leased telecommunication lines.
Motherboard - Also called the “system board,” it is the main printed circuit board in an electronic device, which contains sockets that accept additional
boards. In a desktop computer, the motherboard contains the CPU, chipset, PCI bus slots, AGP slot, memory sockets, and controller
circuits for the keyboard, mouse, disks, and printer. It may also have built-in controllers for modem, sound, display and network,
obviating the need to plug in a card.
Networks - see computer network

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 28 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

Operating system - The master control program that runs the computer; the first program loaded when the computer is turned on, its main part, the
“kernel,” resides in memory at all times. The operating system sets the standards for all application programs that run in the computer.
The applications “talk to” the operating system for all user interfaces and file management operations.
Peripheral - Any hardware device connected to a computer, such as a monitor, keyboard, printer, disk, tape, graphics tablet, scanner, joy stick,
paddle, or mouse
Server - A computer system in a network that is shared by multiple users. Servers come in all sizes from x86-based PCs to IBM mainframes. A
server may have a keyboard, monitor and mouse directly attached, or one keyboard, monitor and mouse may connect to any number
of servers via a KVM switch. Servers may be also be accessed only through a network connection as well.
Sound card - Also called a “sound board” or “audio adapter,” it is a computer expansion board that records and plays back sound, providing inputs
from a microphone or other sound source and outputs to speakers or an external amplifier. The de facto standard for sound card
compatibility in PCs is Creative Labs’ Sound Blaster.
User Interface - All graphics based today, the user interface includes the windows, menus and method of interaction between you and the computer.
Prior to the Mac, Windows, and Motif (UNIX) interfaces, all interaction was based on commands entered by the user. Operating
systems may support optional interfaces and allow a new shell, or skin, to be used instead.
Virus - Software used to infect a computer; after the virus code is written, it is buried within an existing program. Once that program is
executed, the virus code is activated and attaches copies of itself to other programs in the system. Infected programs copy the virus to
other programs.
WAN (wide area network) - A network that covers a broad area (i.e., any telecommunications network that links across metropolitan, regional, or national
boundaries) using private or public network transports. Business and government entities utilize WANs to relay data among employees,
clients, buyers, and suppliers from various geographical locations. In essence, this mode of telecommunication allows a business to
effectively carry out its daily function regardless of location.
WEEE Directive - A European Union (EU) directive on the prevention of waste electrical and electronic equipment (WEEE) and, in addition, the reuse,
recycling and other forms of recovery of such wastes so as to reduce the disposal of waste. The directive, which became European Law
in 2003, also seeks to improve the environmental performance of all operators involved in the life cycle of electrical and electronic
equipment, e.g., producers, distributors, and consumers and, in particular, those operators directly involved in the treatment of waste
electrical and electronic equipment.

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 29 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

Code Book Legend

Sample: TLE_IACSS9-12AQS-Ia-1

LEGEND SAMPLE DOMAIN / COMPONENT CODE

Learning Area and Technology and Livelihood TLE Common Competencies
Strand Education Applying Quality Standards AQS
First Entry Subject or Industrial Arts IA Performing Computer Operations PCO
Specialization Computer Systems Servicing NC II CSS Performing Mensuration and Calculation PEMC
Grade Level 9 to 12 9-12 Preparing and Interpreting Technical Drawing PITD
Using Hand Tools UHT
Domain/Content/
Uppercase Letter/s Applying Quality Standards AQS Terminating and Connecting Electrical Wiring and TCEW
Component/ Topic
Electronics Circuit
- Testing Electronic Components TEC
Roman Numeral Core Competencies
*Zero if no specific Quarter First Quarter I Installing and Configuring Computer Systems ICCS
Quarter Setting-Up Computer Networks SUCN
Lower case letter/s Setting-Up Computer Services SUCS
*put a an en dash Maintaining and Repairing Computer Systems and MRCN
(-) between letters Week Week one a Networks
to indicate more
than a specific week
-
Learning Assess quality of received 1
Arabic Number
Competency materials

Technology-Livelihood Education and Technical-Vocational Track specializations may be taken between Grades 9 to 12.
Schools may offer specializations from the four strands as long as the minimum number of hours for each specialization is met.
Please refer to the sample Curriculum Map on the next page for the number of semesters per ICT specialization and those that have pre-requisites. Curriculum Maps may be
modified according to specializations offered by a school.

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 30 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

SAMPLE ICT CURRICULUM MAP** (as of May 2016)

Grade 7/8 (EXPLORATORY) GRADES 9-12

Computer Systems Servicing (NC II)+

updated based on TESDA Training Regulations released December 28, 2007
8 sems

*Telecom OSP and Subscriber Line Installation

(Copper Cable/POTS and DSL) (NC II)
4 sems

*Telecom OSP Installation *Broadband Installation

(Fiber Optic Cable) (Fixed Wireless
(NC II) Systems)
(NC II)
EXPLORATORY 2 sems 2 sems

Illustration (NC II) Technical Drafting (NC II)

4 sems 4 sems

Computer Programming (.Net Technology) (NC III)+ Contact Center Services (NC II)
updated based on TESDA Training Regulations released December 28, 2013

4 sems 4 sems

Computer Programming (Java) (NC III)+ Animation (NC II)

updated based on TESDA Training Regulations released December 28, 2013
4 sems 4 sems

Computer Programming (Oracle Database)

(NC III)+ Medical Transcription (NC II)
updated based on TESDA Training Regulations released December 28, 2013
4 sems
4 sems (NC II) 4 sems
* Please note that these subjects have pre-requisites mentioned in the CG.
+ CG updated based on new Training Regulations of TESDA. **This is just a sample. Schools make their own curriculum maps
Pre-requisites of the subjects to the right should be taken up during these semesters. considering the specializations to be offered. Subjects may be taken up
at any point during Grades 9-12.

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 31 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

Reference:

Technical Education and Skills Development Authority-Qualification Standards Office. Training Regulations for Computer Systems Servicing NC II. Taguig City, Philippines:
TESDA, 2013.

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 32 of 32